AT&T and Verizon Wireless Offer New Services for Friends

In the last few years, Verizon Wireless and AT&T have sought to court young consumers interested in keeping in touch with friends. Now they are turning their attention to everyone else.

Both companies announced on Tuesday new applications that will make it easier for customers to better view and monitor their social networks through a single source on their mobile phone. Verizon Wireless is calling its service “SocialLife,” and it costs $1.49 per month. AT&T has dubbed its service “My Communities,” and it costs $2.99 a month.

Analysts predict that social networking communities like Facebook and MySpace that are popular on the Web will become even more so on mobile phones as people look to connect with friends on the go. But the question is: Why would consumers want to pay to access social networking sites through their carrier?

“The problem with launching all this stuff is that it smacks a little of the walled garden,” said Craig Moffett, an analyst at Sanford C. Bernstein, of AT&T and Verizon’s efforts. “Once you have a Web-enabled phone, and more people are getting those, you don’t need to have your wireless carrier manage this.”

Indeed, neither service will offer access to Facebook, one of the Big Two social networking sites.

Rob Hyatt, executive director of premium content for AT&T’s wireless division, said a service like “My Communities” would be helpful for novice users who are not as familiar navigating the mobile world as they are online. The new services also give much needed exposure to sites that might otherwise be overlooked, he added. “There are a lot of ways to get to a community, some easy, some not,” he said. “This is organized for you and in one place.”

In addition to MySpace, both Verizon and AT&T will offer a roster that includes: AsiaAve, BlackPlanet and MiGente, online communities which appeal to different ethnicities; Faithbase, an online community for Christians; and GLEE, a site for gays and lesbians. Cell phone users will be able to easily upload photos from their phones and post comments on multiple sites.

FriendFeed, which is an aggregator of social networking sites, is beginning to tiptoe into the mobile world. But that is different than the services offered from AT&T and Verizon. Users of FriendFeed create customized feeds to share with friends. AT&T and Verizon do not offer that service and they do not offer access to the same social networks as FriendFeed.

The AT&T and Verizon services were developed by Intercasting Corp., a social networking and mobile media company which works with carriers to offer sites to consumers.

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It will be interesting to see how they build the necessary user communities. Given Verizon and AT&T’s less than perfect history of being customer friendly getting user buy-in will be difficult. Users committing user-generated content is at the heart of all social networks, it is the value-add. So if the reputation of a business does not engender a high comfort level among users as relates to open practices or free services success becomes less probable.

more useless, unnecessary, stupid technology that does nothing for the betterment of the universe.

I would have been more impressed if ATT which I have, or Verizon, which I use to have. Had the mycircle of friends for any network they are on , in which I could choose a friend or family member to actually call without it cutting into my minutes. Not all of them are on the same network as I am.

I find it kind of amusing that they are offering no-name social networks that seem to be pretty segregative. Aren’t social networks supposed to bring people together, not split them into races or religious factions?
Also, way to overprice the service AT&T! Most of your customers only came to you for the iPhone. Guess what, they get facebook for free with a pretty little webapp, and any other site they feel like visiting.

It’s interesting that Verizon will not allow third party Social Social sites to connect to their network via Premium SMS, even if they are fully moderated. This is because of user safety concerns.

Verizon and their European associates at Vodafone are very concerned about inappropriate contact between adults and minors, which is a problem plaguing all social networks. Vodafone implemented a policy of 24/7 modeartion of social sites.

The question I have is “Are Verizon moderating these sites?”

Anyone surprised by this? It’s the old “Let’s convince consumers to pay us for a service before they realize they’re already paying us for it “. If I’m already paying for a data plan ($$$$) why would I also pay monthly fee for this? Is it really a service or is it like paying for a Google icon on my phone instead of typing in ‘google’ on my browser?
It just feels like these Telecoms are preying on the parents of their targets, banking on their lack of tech savvy.

ive had verizon for 15 yrs, i live in maspeth ny. the past two months the service has been terrible losing reception dropped calls. i never had a problem before. they opened a trouble ticket. they acknowledged a problem only after called was dropped while on phone with them.. they offered me 1 month free so far.. they will have to do better at 140 a month.

Another greedy attempt by ‘Grandma’ to appear hip and cash in on a new phenomenon.

It’s too little, too late: what’s next? A home hub device to aggregate your home, cell and net connection? Oh yeah, Verizon already rolled that out in 2008. About ten years too late!

These dinosaurs need to get some fresh blood and understand their markets. The endless bungling is comical and deadly to the long term value of either.