Starbucks to introduce self-service kiosks in Korea, Japan

May 27, 2025

Starbucks is set to break with its long-standing tradition of direct barista-customer interaction by introducing self-service kiosks in Korea and Japan for the…

Donatos Pizza to launch fully autonomous restaurant at Columbus Airport

May 27, 2025

Donatos Pizza will launch its first fully autonomous pizza restaurant this June at the John Glenn Columbus International Airport.

Expanding unattended retail with Byte Technology

Explore how Byte Technology is revolutionizing unattended retail, opening new markets beyond traditional vending with smart kiosk solutions.

The Self-Service Revolution: Why Facial Recognition Is Expanding Across Retail

Discover how facial recognition technology is transforming self-service in retail with faster, more secure and personalized customer shopping experiences.

Fiserv launches Clover Hospitality

May 19, 2025

Fiserv, Inc. has launched Clover Hospitality by BentoBox at the 2025 National Restaurant Association Show. This point-of-sale solution is designed for upper…

Cantaloupe partners with Carnival Cruise Line for Celebration Key dining

May 12, 2025

Cantaloupe, Inc. and Carnival Cruise Line have partnered to implement Cantaloupe's point-of-sale technology at Carnival's exclusive destination, Celebration…

Self-service QSR kiosks enhance speed, customization, but lower friendliness scores

May 6, 2025

Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…

Flynn Group deploys Ziosk tech at over 460 Applebee's locations

May 6, 2025

Ziosk, a hospitality SaaS platform, has partnered with Flynn Group, a restaurant franchise operator, to implement its technology in more than 460 Applebee's…

Elo launches next-generation Android interactive solutions with integrated AI

May 6, 2025

Elo, which provides interactive solutions, has released the I-Series 5 for Android, I-Series 5 Slate for Android and Backpack 5 products, according to a press…

Beyond the counter: How kiosks are revolutionizing the fast food experience

by Sandra Carpenter — Editor, Networld Media Group

Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.

Cerence AI, Code Factory introduce voice-powered interaction for self-service kiosks

May 5, 2025

Cerence AI, a provider of conversational AI for user experiences, has collaborated with Code Factory to launch VoiceTopping, a solution bringing voice…

Avalue debuts 15.6-inch Rockchip Kiosk for smart service applications

April 23, 2025

Avalue Technology Inc. has launched the ISS-15K5, a 15.6-inch Rockchip desktop self-service kiosk aimed at enhancing smart services across various industries.

Tokyo vending machine offers fresh salads with AI price adjustments

April 21, 2025

A vending machine in Tokyo, dubbed "Salad Stand," is offering fresh salads, juices and fruit granola, highlighting Japan's innovative approach to vending…

Self-service is evolving: Say hello to the Automated Retail and Kiosk Innovation Show!

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit is now the Automated Retail and Kiosk Innovation Show (ARKI), an event focused on the future of automated retail, December…

AI-powered coffee kiosk aims to redefine vending

April 17, 2025

CERĒS Robo Coffee Shop, a smart kiosk utilizing artificial intelligence to prepare specialty coffee beverages, has been introduced as a potential evolution of…

Harnessing the Combined Power of Mobile Apps and Kiosks for QSRs

While self-service programs offer countless advantages for quick service restaurants (QSR), it’s no secret they can be a costly investment up front. As a…

Ampersand introduces robotic coffee kiosk at DFW Airport

April 15, 2025

Fort Worth-based coffee brand Ampersand has launched an advanced robotic coffee kiosk, named Gizmo, at Dallas Fort Worth Airport's Terminal C, according to an…

Jamba launches 'Hello Sunshine' prototype to enhance customer experience, franchise growth

March 26, 2025

GoTo Foods brand Jamba has unveiled its "Hello Sunshine" prototype, featuring a redesigned store layout and enhanced customer experience, according to a press…

How Self-Service Kiosks Drive Customer Behavior and Increase Sales

Self-service kiosks shape customer behavior by increasing order size and reducing wait times. But without kiosk software, security, uptime, and analytics…

Fiserv acquires CCV to expand European payment solutions

March 20, 2025

Fiserv Inc. has acquired CCV, a payment solutions provider operating in the Netherlands, Belgium and Germany, according to a press release. The acquisition…