Post sorting facility doesn't collect mail by itself it collects post already stored by post offices for further processing, kind of like how the Waste Management facility collects from landfills rather than buildings.

I had the same problem when city got dense. Buildt more post offices, 2 sorting facilities.... Nothing worked. But finally figured it out...I needed alot alot alot more mailboxes 1 or more on ever road specially in high density. Didn't seem too help at first cars still barely being used. But afther a long time it started working out the backlog and problems are completely resolved... so red buildings and empty post offices? More mail boxes, full post offices? Sorting facilities and more offices

Yeah mail boxes are crucial.

same here i have 100 post box ,20 post offices and 5 sorting facilities and post its -12 with hapiness and only this keeps me from tier 5 buildings ,money buged as well -500k on profit but have 100+milion and growing . 160k people almost lvl 20

Originally posted by strusieq_23:

same here i have 100 post box ,20 post offices and 5 sorting facilities and post its -12 with hapiness and only this keeps me from tier 5 buildings ,money buged as well -500k on profit but have 100+milion and growing . 160k people almost lvl 20

yep same

I think the mail distribution center is broken. It works until a specific point and than adding new centers is useless.
It is a bug.

Definetly broken as hell. My two post offices only run 2-4 trucks out of 30 while the whole city is flooded in mail. I have plenty of mailboxes, everything lights up green - yet they don't bother collecting them.

I don't have a mail system and no citizen seems to give a s. in my city ^^

copy paste applicable on multiple discussions.
They felt is was the best time for release though.
Another kick in consumers ***
Gets old though these AAA companies treating customers like trash.

Originally posted by Uffty:

I don't have a mail system and no citizen seems to give a s. in my city ^^

Same for garbage. I don't have a single facility, it says I produce tons and still no single building shines different than bright green.

Anyway: A restart fixed it. Now my mail gets collected as it looks. At least no one's complaining anymore. Not tested if the sorting facility now actually does something, I demolished it after being useless.

EDIT: My city is clean, but the industrial area is still red. Yet, the post office there does not bother dispatching a single truck. Damn, no one be telling me this game is actually "ready for release". It's playable, but there are some huge bugs that really break the immersion.

Originally posted by Uffty:

I don't have a mail system and no citizen seems to give a s. in my city ^^

Wait until you get the -15 debuff everywhere.

Originally posted by ElectronicSource:

Originally posted by Uffty:

I don't have a mail system and no citizen seems to give a s. in my city ^^

Same for garbage. I don't have a single facility, it says I produce tons and still no single building shines different than bright green.

Anyway: A restart fixed it. Now my mail gets collected as it looks. At least no one's complaining anymore. Not tested if the sorting facility now actually does something, I demolished it after being useless.

EDIT: My city is clean, but the industrial area is still red. Yet, the post office there does not bother dispatching a single truck. Damn, no one be telling me this game is actually "ready for release". It's playable, but there are some huge bugs that really break the immersion.

its the train cargo routes if post office dont work remove railway cargo (may be other cargos as well) then save restart the game it would work..for trash dont build anything other cities will take care of it had 9 000 000/ month expense before demolishing it while garbage was piling up

Yeah I read there was a bug with cargo lines... they seem rather worthless anyway...

Cargo lines is not a bug, seems to work fine on my end.

The problem is mail boxes, screw yourself early by not making enough mail boxes and you'll never recover.

For me help put few mail box in city .