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Update github-enterprise-service-level-agreement.md #315

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merged 5 commits into from Nov 17, 2020

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@mlinksva
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@mlinksva mlinksva commented Oct 15, 2020

  • GitHub’s quarterly uptime commitment for GitHub Enterprise Cloud is now provided in a standalone Enterprise Service Level Agreement.

  • GitHub’s Corporate Terms of Service, Enterprise Subscription Agreement, and Microsoft Supplement Terms for Volume Licensing now link to that standalone document. These changes have already been made for new customers. This serves as notice for existing customers.

For existing users on those terms, these updates will go into effect after the 30-day notice and comment period, on November 16, at 5 pm PT.

… now provided in a standalone Enterprise Service Level Agreement.

* GitHub’s Corporate Terms of Service, Enterprise Subscription Agreement, and Microsoft Supplement Terms for Volume Licensing now link to that standalone document. These changes have already been made for new customers. This serves as notice for existing customers.

For existing users on those terms, these updates will go into effect after the 30-day notice and comment period, on November 16, at 5 pm PT.
@moonrockfamily
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@moonrockfamily moonrockfamily commented Oct 20, 2020

The material difference would be much easier to consume if you committed the content changes and file rename separately (different commits). As it stands a manual comparison of the two files is required to see the real difference; since Github doesn't present the actual line changes of differently named files.

mlinksva added 3 commits Oct 24, 2020
…Cloud is now provided in a standalone Enterprise Service Level Agreement."

This reverts commit a077256.
…th new Enterprise Service Level Agreement content
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@mlinksva mlinksva commented Oct 24, 2020

Hi @moonrockfamily the content is different enough that the diff isn't very useful, but a reasonable suggestion -- I've gone ahead and pushed (1) content changes and (2) rename as separate commits. Thanks!

@ghost
ghost approved these changes Oct 31, 2020
@ghost
ghost approved these changes Oct 31, 2020
@ghost
ghost approved these changes Oct 31, 2020
@ghost
ghost approved these changes Oct 31, 2020
@Cu2y
Cu2y approved these changes Nov 2, 2020
Adding GitHub Enterprise Cloud custom reports to the written request instructions
@GHETHA
GHETHA approved these changes Nov 13, 2020
@pcihon
pcihon approved these changes Nov 17, 2020
@pcihon pcihon merged commit e83f320 into main Nov 17, 2020
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@pcihon pcihon commented Nov 17, 2020

Thanks for all your feedback! The policy changes are now live. You can learn more in our blog post here.

@pcihon pcihon deleted the enterprise-service-level-agreement-october-update branch Nov 17, 2020
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