Features
Forging loyalty in a no-staff world
by Sandra Carpenter — Editor, Networld Media Group
Learn how unattended retail can forge lasting customer loyalty by using personalized, value-driven programs continually improved by data and innovation.
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Beyond the counter: How kiosks are revolutionizing the fast food experience
by Sandra Carpenter — Editor, Networld Media Group
Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.
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What's the deal with bitcoin ATMs?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bitcoin ATMs have been in the news lately...for bad reasons. What's the deal with bitcoin ATMs?
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Expanding the kiosk footprint: Byte's solutions unlock new verticals in unattended retail
by Sandra Carpenter — Editor, Networld Media Group
Byte Technology's versatile smart kiosk technology is driving the growth of unattended retail in non-traditional sectors like healthcare and education.
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Navigating ADA requirements for self-service kiosks
by Sandra Carpenter — Editor, Networld Media Group
Self-service kiosk vendors give Kiosk Marketplace their views on the best ways to comply with the complex requirements of the Americans with Disabilities Act.
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Missed the kiosk maintenance webinar? Catch the replay!
by Sandra Carpenter — Editor, Networld Media Group
The recorded webinar reveals expert strategies for seamless maintenance and performance.
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Next gen kiosks innovate across industry applications
by Sandra Carpenter — Editor, Networld Media Group
Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.
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Keeping kiosks clicking: Industry experts to tackle maintenance challenges in upcoming webinar
by Sandra Carpenter — Editor, Networld Media Group
Industry experts will convene online March 5th to discuss revolutionizing kiosk maintenance strategies and achieving success in the increasingly competitive…
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Unleashed and on tap: Crate Escapes redefines dog parks with self-serve beer wall
by Sandra Carpenter — Editor, Networld Media Group
Westfield's Crate Escapes dog park offers a novel twist on canine socializing with a self-serve beer wall.
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AI-powered self-service: Ethical and privacy considerations
by Sandra Carpenter — Editor, Networld Media Group
Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…
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Self-checkout soars: Speed, convenience drive customer demand
by Sandra Carpenter — Editor, Networld Media Group
A recent survey reveals 77% of shoppers now prefer self-checkout due to speed, despite concerns about theft and job displacement, highlighting a generational…
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Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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Samsung, SoundHound AI among 2024 Automation and Self Service award winners
by Sandra Carpenter — Editor, Networld Media Group
The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…
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Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story
by Sandra Carpenter — Editor, Networld Media Group
Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…
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Voice AI to dominate industry in coming year, says SoundHound AI exec
by Daniel Brown — Editor, Networld Media Group
Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…
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Nori founder's Self-Service Innovation Summit keynote addresses socially conscious tech
by Sandra Carpenter — Editor, Networld Media Group
Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation…
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Bojangles leverages kiosks to navigate labor shortages, boost sales
by Mandy Wolf Detwiler — Managing Editor, Networld Media Group
Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…
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Self-Service Innovation Summit executive panel to share future predictions, strategy insights
by Daniel Brown — Editor, Networld Media Group
This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…
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