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Capa Procedure

This document outlines the procedure for corrective and preventive actions at Bindu Labels. It establishes a process to address non-conformities in products and processes, both before and after sale. When issues are identified, root cause analysis is conducted and corrective action plans are developed. Progress on action plans is monitored until effective results are obtained. Customers are also communicated with regarding corrective actions. Records of the process are maintained.

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100% found this document useful (4 votes)
950 views2 pages

Capa Procedure

This document outlines the procedure for corrective and preventive actions at Bindu Labels. It establishes a process to address non-conformities in products and processes, both before and after sale. When issues are identified, root cause analysis is conducted and corrective action plans are developed. Progress on action plans is monitored until effective results are obtained. Customers are also communicated with regarding corrective actions. Records of the process are maintained.

Uploaded by

desurkarb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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BINDU LABELS

1. PURPOSE:

PROCEDURE FOR CORRECTIVE & PREVENTIVE ACTION

Doc No.: Q 85201 R !.No.0.0 D".: 12.0#.200$ P%& 1 o' 2

To establish a procedure to correct non-conformities in Products & Processes of the company and to take preventive actions to stop recurrence of the same.

2. SCOPE: Applicable to non-conformities observed in companys process & products both before & after sale.

3.

RESPONSIBILITY: Dept. Heads & M. .

4.

REFERENCE: !"# $T"%&'(')*++' , -lause ../.* & ../.0

5.

PROCEDURE: /.%. Process & Product non conformities are reported in follo1in2 1ays eports

o Daily & Monthly e3ection & e1ork o -ustomer -omplaints.

Pareto Analysis is carried out on reports of non-conformities. Hi2h ranked reasons for non-conformities are referred to a team representin2 relevant functions. The team analysis each reasons and formulates a suitable action plan & fi4 responsibilities for corrective actions. The corrective & preventive actions are monitored periodically till completion.

BINDU LABELS
/.*.

PROCEDURE FOR CORRECTIVE & PREVENTIVE ACTION

Doc No.: Q 85201 R !.No.0.0 D".: 12.0#.200$ P%& 2 o' 2

-ustomer complaints are received by 5uality Assurance Dept. 6ach complaint received is referred to corrective & preventive action team. #n critical non-conformances a root cause analysis is carried out. The team analyses complaints and decides necessary time bound actions. The decisions are recorded in .-D 7orm. The Pro2ress of corrective & preventive actions plans are monitored by M obtained. until effective results are

/.0.

-ustomer is communicated on the pro2ress of -orrective & Preventive Actions

/.( -orrective & Preventive Actions are carried out on a time bound action plan.

#. RECORDS: S(. Name of the Record No. % * 0 ( e3ection eport -ustomer -omplaints -orrective Action Plans .-D 7orms Fo()%" No. 5.0++++* 58*0+++% 5./*+++% 5./*+++*

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