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The document describes a refinery that distributes products via trucks at a loading dock. Independent distributors complained about wait times, costing them money. The refinery was given two options: add a second loading dock or discount prices for wait times. Truck arrivals and service times follow a Poisson distribution. The expected wait time and cost for independent distributors was calculated. It was determined that a second loading dock was not needed since the expected cost of waiting was less than the cost of the additional dock. The document also describes a shipping company with ships arriving Poissonly to a single unloading berth. Unloading times are exponential. The company uses as many crews as waiting ships to avoid long lines. The average

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527 views

T 3

The document describes a refinery that distributes products via trucks at a loading dock. Independent distributors complained about wait times, costing them money. The refinery was given two options: add a second loading dock or discount prices for wait times. Truck arrivals and service times follow a Poisson distribution. The expected wait time and cost for independent distributors was calculated. It was determined that a second loading dock was not needed since the expected cost of waiting was less than the cost of the additional dock. The document also describes a shipping company with ships arriving Poissonly to a single unloading berth. Unloading times are exponential. The company uses as many crews as waiting ships to avoid long lines. The average

Uploaded by

नेपाली नेवरि प्रसन्न
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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1

A refinery distributes its products by trucks loaded at the loading dock. There are both company
trucks and independent distributors, trucks. The independent distributors complained that
sometimes they must wait in line and thus lose money paying for truck and driver that is only
waiting. They have asked the refinery either to put in a second loading dock or to discount price
equivalent to the waiting. The loading dock costs Rs. 100 per day whereas the waiting time for
the independent firms costs Rs.25 per hour.
The following data of arrival and service at the dock are available and they are Poisson
distributed :
Average arrival rate of all trucks = 2 per hour.
Average service rate = 3 per hour.
Thirty per cent of all trucks are from independent distributors.
Obtain the expected cost of waiting time of the independent distributors?
Is it advantageous to decide in favor of a second loading dock to ward off the complaints?
Solution: Given
Average arrival rate of all trucks = 2 per hour.
Average service rate = 3 per hour
Thirty per cent of all trucks are from independent distributors.
i) The total expected waiting time of independent trucks per day= Trucks per day X %of
Independent truck X Expected waiting time per truck 1M
Expected waiting time per truck=/(-) 1M

Total expected waiting time of independent trucks per day=2

2
8 0.3 =4.8
() 3 (32)

= 3.2 hour per day 1M

Expected cost= Total expected waiting time of independent trucks per day waiting time

for the independent cost

=3.2 25=Rs .80/ 1M


2

{Here 8 represents the 8- hours working day, if its 24 hour working day then the above write as

2
24 0.3 =4.8
2 ( ) 3(32) }

ii) No, no need to put second loading dock as its cost is 100/-

b) A shipping company has a single unloading berth with ships arriving in Poisson fashion at an
average rate of three per day. The unloading time distribution for a ship with the unloading crews
is found to be exponential with average unloading time in days. The company has a large
labour supply without regular working hours and to avoid long waiting lines the company has a
policy of using as many unloading crews as there are ships waiting in line or being unloaded.
Under these conditions, obtain
i) The average number of unloading crews working at any time, and
ii) The probability that more than four crews will be needed.
Solution:
Here =3 ships per day and =2 ships per day (mean servicing time with one unloading crew)
=/=3/2=1.5(>1) 1M
i) Average number of unloading crews working at any time is


e n
Ls= n P n= n( )( ) = =3.2 crews . 2M
n =0 n=0 n!


n
e
P0=e-; Pn= ( )
n=0 n !

ii) The probability that more than four crews will be needed is the same as the
probability that there are at least five ships in the system is given by
3

P0
Pn=1[ + P1+ P 2+ P3 + P 4 ]
4
Pn = Pn
n=0 n=0


n=5



e 2e 3e 4e
1[e +
+() () + +
1 ! 2 ! 3 ! 4 ! n=5 n ()
]= P =0.019 () 2M

[ As per the discussion of the team we awarded remaining 4 marks ]

b) A stenographer has 5 persons for whom she performs stenographic work. Arrival rate is
Poisson and service times are exponential. Average arrival rate is 4 per hour with an average
service time of 10 minutes. Cost of waiting is Rs. 8 per hour while the cost of servicing is Rs.
2.50 each. Calculate:
iii) The minimum cost service rate.
Solution:
Given =4 per hour N=5, =1/10=0.1
=0.0667/0.1=0.667 1M
i) Average waiting time of an arrival
L L
W q= q = q
effe

10.667
P 0= =0.3652
10.667 6 1M

PN=P0n=0.0482; Ls=1.4238
4

i) Minimum cost service rate=2.50+(8*1.4238 14

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