10 - Chapter 3 KVB Shodhganga
10 - Chapter 3 KVB Shodhganga
Introduction
Commercial Banking in India could boost history of about 200 years.
Though there was mushroom growth of banks during that period, only a few
could survive the test of times. One could trace the history of banking from
the last century, the beginning of this century saw the birth of many banks in
different parts of the country set up by people with vision and driven by
national spirit. In India, banking can be said to have taken strong roots
especially from three provincial towns viz., Karur (Tamil Nadu), Thrissur
(Kerala) and Udupi (Karnataka) from where today many banks from a small
beginning, have blossomed into leading banks with strong and healthy
fundamentals dotting different places in the Indian Map.
Origin
Karur Vysya Bank Limited, which has emerged as one of the leading
banks in the private sector, has its birth on the 1st July 1916 in Karur, which is
presently the district headquarters. Karur an ancient town with a pristine glory
and a hometown for handlooms could trace international trade links to ancient
times. KVB is one of the earliest of the five commercial banks to be set up in
Karur at a time, when the country was groaning under the burdens of the First
World War, which strained the economy. In order to inculcate savings habit
and to provide timely financial assistance to traders and small agriculturists,
two great visionaries and illustrious sons of Karur, the late Shri. M.A.
Venkatarama Chettiar and late Shri. Athi Krishna Chettiar hailing from well-
spoken of Vysya Community with sound business acumen, pragmatic vision,
clear foresight, unwavering determination and with high spirit of nationalism,
established Karur Vysya Bank with a capital of Rs.1 lakh. At the time of
setting up, it has Herculean task for the founding fathers of the Bank to
mobilise capital, but they succeeded in mobilising initial capital that much.
This speaks volumes about the perseverance as also the respect and
confidence they commanded. Thus their standing only could influence many
of them leading men of business community and others to realise the benefits
that would flow from setting up a bank in meeting the credit needs of weaker
sections of the community, the merchant people and the middle class. The
said twins brought to bear their matured wisdom, experience, expertise and
vision in the conduct of the Bank for a very long period, which transformed the
KVB into one of the top banks in the private sector with strong and healthy
fundamentals.
The main architect for the evolution of the Bank the late
Shri. M.A. Venkatarama Chettiar occupied different posts in the Bank as
Director, Vice President and President and gave only his very best till 1934
and seemed to have revealed in having a great institution that withstood the
demands of trying times. The late Shri Athi Krishna Chettiar, a leading light in
business circles and in the society superbly supported him in his great
endeavours.. He served as the President of the Bank till 1946. His matured
judgement, wide experience, uncanny common sense and business acumen
have been a great tower of strength of the Bank both in the formative years
and thereafter.
With the enactment of Banking Regulation Act 1949, RBI assumed vast
powers to regulate the conduct of banking business including restriction on
loans and advances to its Directors. It is very interesting to note that the
Articles of Association of the Bank drafted as early as 1916 by the founding
fathers, prohibited grant of such advances and this would stand testimony to
their foresight and business ethics.
The former president, Late Shri. MA. Venkatarama Chettiar’s son Late
Shri. MV. Lakshminarayana Guptha, was inducted as the Director of the Bank
in 1938. He served the Bank with a rare sense of commitment and purpose of
32 years till 1970. He laid down his office with high sense of fulfillment as the
President of the Bank due to changes in banking regulations. The rich
contributions made by the above performers for the overall growth and
developments of the bank are immeasurable and commendable.
Early decades of the present century saw the growth of a large number
of banks. Any financial adventure requiring money for speculation could start
a bank with many branches and collect substantial deposit only to slip away
the booty straining thereby the very credibility of the system. Many of the
weak banks could not stand the environmental pressures and challenges
leaving the strong ones and the rest were to be shown the doors by the
central banking authority. In 1960’s following the crash of the Palai Central
Bank, RBI took urgent steps to stabilise the banking system like compulsory
mergers and amalgamation of banks i.e. weak banks with sound banks.
Under this exercise, the Bank picked few banks with good credentials,
intrinsic strength and potential to grow, for taking over the assets and liabilities
of some banks. Accordingly, the following banks were merged with KVB viz.,
The Selvariddhi Bank Ltd., Coimbatore, Bhakyalakshmi Bank Ltd., Pathinen
Grama Arya Vysya Bank Ltd., and Salem Sri Kannika Parameswari Bank Ltd.
The Bank after obtaining the license from the RBI as an authorized
dealer in Foreign exchange with effect from 1st August 1980 set up its
international division in Chennai. The Bank continues to be active in foreign
exchange business. Forex merchant turnover amounted to Rs.1831.58 crore
during the year 2002 under report. The Bank is always conscious of the
profound need for extending time and adequate support to the export clients
in view of its crucial importance. SWIFT (Society for World Wide Inter-bank
Financial Telecommunications) has become operational in Mumbai – Fort
branch and connected to the International Division – Chennai, Tirupur
Overseas, New Delhi – Karol Bagh and Karur Central branches.
The Bank celebrated its silver jubilee in 1941 at the golden hands of
the late Shri. CR. Srinivasan, a doyen in the press media besides being the
forefront in the country’s freedom movement. The late
Shri. T.T. Krishnamachary on the ever of the silver jubilee of the Bank had this
to say: “The success of the joint stock banking is a mirror of the state of
general progress and the tone of commercial morality prevalent in the land
and, we in South India, can justifiably claim these virtues for our province,
based on the working of the “Karur Vysya Bank Limited”.
The Bank could not however celebrate its Golden Jubilee in 1966 as it
coincided with the Indo-Pak war. Yet another proud movement came to the
Bank when it celebrated its Platinum Jubilee in 1991 in a benefiting manner
with Dr. Manmohan Singh, the then Hon’ble Union Minister for Finance as the
Chief Guest. It was in the fitness of things that the 80th Anniversary of the
Bank should also have been celebrated in 1996 by Shri. P. Chidambaram, the
then Hon’ble Union Minister for Finance. Thus the Bank has been fortunate to
have the august presence of various luminaries whose words of admiration
about the working of the Bank gave further fillip and stimulus for its sustained
and orderly growth.
3. And generally to do and perform all such other acts and things as may
be incidental or conducive to the attainment of the above objects or
any of them.
(i) To do all or any of the above things as principles, agents,
insurers or otherwise and either alone or in conjunction with
others.
The main objects of the Memorandum and Articles of Association of
the Bank enable to undertake the activities for which the funds are being
raised in the present issue.
Management
The Registered Office and Central Office of the KVB are located in
Karur, and the Bank has Divisional Offices at Bangalore, Coimbatore,
Chennai, Madurai, Mumbai, Salem and Vijayawada. The Bank has an
International Division at Chennai.
The Chairman shall hold office for a period not exceeding five years; at
present Shri. Aathi S. Janarthanan is the Chairman and
Shri. PT. Kuppuswamy is the Managing Director (MD) and Chief Executive
Officer (CEO) of the KVB. The directors elected by the shareholders will hold
office for a period of four years. The board will be required to exercise all
powers and perform all functions of the bank in relation to the specified
business. The present board has eight directors excluding the Chairman and
MD and CEO, the present Directors are, Dr. T.R. Ramanathan,
Shri. G. Sarangan, Shri. M.G. Sankaranarayanan, Shri. M.K. Srinivasan,
Shri. G. Rajasekaran, Shri. A.K. Prabhuraj, Shri. K. Ramadurai and
Shri. G. Venkatesan.
Capital and Shareholding Pattern of the KVB
At the time of incorporation, the Bank has paid-up capital of Rs.1 lakh
by way of memorandum of subscription of 4000 shares at face value of Rs.25
each. As on 31st March 2010, this has been increased to Rs.5444 lakh. From
its inception, the Bank has gone for 15 rights issue and 5 bonus issues and
Employees Stock Option Scheme. The capital position of the Bank has been
increased gradually and at the end of March 2010, it was as follows:
At the end of March 2010, the total paid-up capital and reserves and
surplus of the KVB are at the order of Rs.1619.98 crore. It has attained the
Capital Adequacy Ratio of 14.49 per cent in March 2010. The shareholding
pattern of the KVB is shown in Table 3.1 and supported by Plate III.1.
Table 3.1
Shareholding Pattern of KVB as on 31st March 2010
Pre-Offer
Category of Shareholders
No. of Shares Percentage
Promoter 19,42,553 3.57
Mutual Funds and UTI 9,73,872 1.79
Table 3.3
Demographic Network of Branches of KVB as on 31st March 2010
Demographic Spread No. of Branches
Rural 45 (13.43)
Semi-urban 100 (29.85)
Urban 119 (35.52)
Metropolitan 71 (21.19)
Total 336 (100)
Source: www.rbi.org.in
Note: Figures in Parenthesis refers to the proportion to the total
Plate III.3
Demographic Network of Branches of KVB as on 31st March 2010
The Bank has been inculcating savings habit especially along the lower
strata of society and as it grew, it devised attractive scheme of deposits with
distinct features to suit the special needs of the depositors. There has been
perceptible growth of deposits since 1947; as deposits which stood at Rs.65
lakh in 1947 increased to Rs.662 lakh in 1967 which further rose to
Rs.157549 lakh in 1997 and touched Rs.1927185 lakh in March 2010, an
increase of 29649 times.
From the beginning, the stance of the credit policy of the Bank was to
ensure quality of advances and extension of credit on time and in good
measure, neither more nor less. With the growth in deposits, the Bank was
scouting for profitable but safe avenues for deployment of funds. The credit
outstanding which was a meager Rs.23 lakh in 1947 increased to Rs.460 lakh
in 1967 which went up to Rs.95626 lakh in 1987 and touched a high of
Rs.1367500 lakh in March 2010 an increase of 59456.52 times. The
phenomenal increase in credit did not result in any dilution of lending
procedures, which is manifested in very low level of NPA at 0.23 per cent in
March 2010, which is rather distinct in the system and the lowest among the
old private sector banks.
Table 3.4
Performance of KVB at a glance
(Rs. in Lakh)
Particulars Years
1947 1967 1997 2010
Paid-up capital 2 13 600 5444
Reserves 3 14 11548 156554
Capital funds 5 27 12148 161998
Deposits 65 662 157549 1927185
Advances 23 460 95626 1367500
Working funds 77 802 194091 208586
Net Profit 1.21 1.23 3606 33603
Dividend (in per cent) 24 6 50 120
EPS (Rs.) 6.05 0.98 60.12 62.23
Book value (Rs.) 24.80 21.31 202.50 297.60
Branches 14 45 191 335
Employees 137 442 2446 4175
Source: Annual Reports of KVB, IBA Bulletin Special issue
www.rbi.org.in, www.ibabulletin.com, www.kvb.co.in
The main economic stay of Karur and its environs revolve around
handlooms and power looms supplemented by agricultural activities. It is
therefore only natural of the Bank to have started financing these sectors from
the very beginning and nurtured them. As the Bank graduated, it diversified
its loaning activities to finance diverse industries foraying in a big way into
financing units in export and other priority sectors with continued focus on its
traditional areas of interest like agriculture and transport.
The Bank realised very early the virtue of generating internal resources
for growth and not just building asset volumes. Over years, the Bank has
been transferring a lion’s share from net profit to reserves after complying with
all prudential norms. It is a tribute to the Bank’s inherent strength and
efficacious funds management that it could, without any difficulty, conform to
the new set of prudential and disclosure norms when introduced all at once by
the Central Bank. With strengthening of reserves as also injection of
additional equity capital, the owned funds of the Bank have been registering
robust growth from a mere Rs.5 lakh in 1947 to Rs.27 lakh in 1967 and
touched Rs.12,148 lakh in 1997 which has further rose to Rs.1,61,998 lakh in
March 2010. With its intrinsic balance sheet strength, the Bank could easily
adhere to the capital adequacy norm of 8 per cent prescribed by RBI, well
ahead of the time frame, the capital adequacy ratio(under BASEL II) being
14.49 per cent in March 2010.
The Karur Vysya Bank shareholders’ family comprises more than
42,145 shareholders. At this distance of more than 80 years from the start of
the Bank, many of the shareholders who have inherited the shares from their
founding shareholders are cherishing their loyalty to their Bank by having
retained their shares when they see that their Bank has been made immense
strides over time and has brought them capital appreciation and handsome
dividend income over years and no wonder that they have become rather
possessive. The loyal and abiding confidence in the management exhibited
by the shareholders has been the source of great strength and inspiration to
the management for taking the bank to a higher growth trajectory. The Bank
has been adding consistently appreciable value to shareholders’ investments
and has been paying dividend consistently and has not skipped dividend even
once. The Bank had gone in for augmentation of its capital at different points
of time. During 1994-95, with a view to increasing its capital funds, the Bank
went in for a Rights issue of Rs.200 lakh with a premium of Rs.25 per share
and with concomitant Bonus issue (1:1), the issue was subscribed
overwhelmingly. Meeting the shareholders expectation and fulfilling their
aspirations have been the Banks constant refrain, of course keeping in view
the overriding interest of the Bank as a whole. The shareholders have a
sense of fulfillment in that they could realize their cherished expectation of
getting bonus and right shares with a nominal premium. It was the first
among the scheduled commercial banks to have issued bonus shares in the
last three decades.
The Bank has been stepping up its dividends over year increasing to
120 per cent that too sans tax, for the year ending with 31st March 2010. The
value of shareholders investment has been going up with the book value of
shares at Rs.297.60 in March 2010 as compared to Rs.202.50 in March 1997,
while the Earnings Per Share (EPS) went up to Rs. 62.23 in March 2010 as
against Rs.60.12 in March 1997 and these values compared very well with
other banks in the system.
Regulatory Supervision by the RBI
The Reserve Bank of India is the regulatory body for the Bank and the
Bank strictly follows the norms laid down, guidelines and instructions issued
by the Reserve Bank of India.
RBI conducted the last inspection of the Bank under section 35 of the
Banking Regulation Act, 1949 with reference to its position as on 30th
September 2001. The remarks of RBI are normal in nature and no major
adverse remarks have been made.
Loans
Consumer loans
Loans against deposits
Cash credit loan
Secured overdraft
Clean loans / Over Draft
Secured loans
Jewel loans
Bills Finance
Other Services
Demand Draft
Safety Lockers
Telegraphic Transfer
Payment Order
• Top-up facility for your mobile phone at any bank ATM subject to
charges applicable from time to time
• Periodic e-statement of accounts as per customer requirement
• You can receive credits through a standing instruction given by
customer parent to the bank
(iv) Regular Savings Account: The bank offers savings accounts for the
purpose of inculcating the habit of savings among general public so that a
portion of one's earnings can be set apart for future needs. While having this
account the following must be fulfilled; Minimum balance to be maintained in
savings Account with cheque book facility is Rs. 1000/-. Penalty will be levied
for non-maintenance of minimum balance. Customers should provide
satisfactory introduction, address and identification (ID) proof in order to
comply with KYC norms. Sufficient balance should be maintained in the
account at the time of issuing cheques. The following are the important
features of this account;
(vi) KVB Smart Savings Bank Account: The account is a special zero
balance account specifically structured for corporate salary accounts. The firm
or organization can open this account for their employees. The following are
the facilities the employees can enjoy in this account;
2. KVB Pancharatna
It is a flexi deposit scheme, which carry high rate of interest like term
deposits. Deposit is accounted in units of thousands, which can be withdrawn
in units with minimal formalities. The deposit account can be opened with a
minimum of Rs.5,000/- and in multiples of Rs.1000/- thereafter a span of 6
months to 4 years. It carries simple rate of interest that would be periodically
credited to SB or current account of the depositor. This scheme enables to
withdraw in units without losing interest on the whole.
7. KVB Safe
This is an automatic deposit renewal scheme. Under this scheme, the
deposit that renews itself up to a maximum of 6 times automatically for 46
days cycle and 9 times for 30 days cycle, with the interest accrued or
otherwise. This scheme is the safest but when it comes to short-term
investments. The main feature of the scheme are; loan facility is available up
to 75 per cent to 90 per cent of the initial deposit, pre-closure facility is
available and total safety backed by personalised service.
Table 3.5
Domestic Deposits Interest Rate of KVB
with effect from 17.11.2010 ( in per cent)
Deposit Period Rate of Interest
7 Days to 14 Days Nil
15 Days to 29 Days 3.5
30 Days and above and up to and inclusive of 45 days 3.5
46 Days and above and up to and inclusive of 90 Days 4.5
91 Days and above but less than 6 months 5.25
6 months and above but less than 9 months 6
9 months and above but less than 1 year 6.25
1 year and above but less than 2 years 7.25
2 years & above and inclusive of 3 years 7.5
Table 3.6
Interest Rates of FCNR Account of the KVB
with effect from 01.08.2010 ( in Per cent)
Sr.
Period USD GBP EUR
No.
1 1 year and above but less than 2 years 2.03 2.47 2.39
Source: www.kvb.co.in
Note:
{ Subject to the ceiling of London Inter-Bank Offered Rate (LIBOR) /
Swap Rates for the relevant period.
{ The rates are subject to change without notice. Kindly contact the
nearest branch for the updated rates.
LOAN PRODUCTS
The Bank has a full range of loan products for individuals, traders,
professionals, industrial concerns and small and tiny enterprises. For
individuals the Bank has easy installment loans for purchase of cars/
consumer durables, loans against shares and securities, easy loan or
overdraft facilities against fixed deposit of the Bank, cheque purchase
facilities, loan against jewels and credit card facilities. Attractive interest rates
are offered for resident and non-resident deposits, while the pricing of loan
products in competitive. KVB has an International Division at Chennai with a
dealing room with modern communication facilities.
7. Car Loan
It is a specially designed car loan provided to professionals,
businessmen and trader for the purchase of both new and second-hand cars.
Under the scheme, it finances up to 80 per cent of the vehicle cost plus life tax
and accessories. This loan can be repayable in 60 monthly installments
(EMIs).
8. Two-wheeler Loans
This is loan product that helps to buy a bike to move around, skirt the
countryside and be independent. The maximum loan amount available under
the scheme is up to Rs.40, 000/-. And this loan is repayable in 36 monthly
installments.
• The name of the applicants and its sequencing should be one and the
same in all records viz. Loan application, Savings Bank Account,
Demat Account, Share Application form/Bid form.
ATMs
The Bank has 376 ATMs. It has also ATM sharing arrangement with
Punjab National Bank, UTI Bank, OBC and Indian Bank to create more touch
points for their customers.
Internet Banking
Internet banking is available to all individuals, including both resident
and non-resident Indians and Hindu Undivided Families as well as to
partnership firms and corporates. The customer can perform all his routine
banking activities online conveniently and comfortably from everywhere.
KVB’s Internet Banking is available with the security of Double Factor
Authentication, which is a combination of a four digit Personal Identification
Number (PIN) and a random number generated by a Risk Sensitive Analysis
(RSA) token.
My Accounts: The customer can avail details of the CASA accounts mapped
to customer identification. Details including the account number the name of
the account and the current balance of the CASA accounts mapped to one
customer identification can be viewed. Account details can also be viewed
and printouts can be taken.
Transfer Funds: The customer can transfer funds without any time
restrictions from one account to any other account within KVB as well as to
accounts with other banks through RTGS.
Term Deposits: The customer can view the term deposits mapped to
customer identification. Term Deposit details such as the date of deposits,
maturity amount and interest payment can be viewed.
Loans: The customer can view the loan accounts mapped to customer
identification. Specific details such as the loan due date, the next installment
due date, etc. can be also viewed.
Customer Service: The customer can avail a number of other services are
as follows;
The utility bill payment facility allows the customer to pay for telephone
bills, electricity bills, insurance premium and mutual fund investments. In
addition to this the customer can also pay for credit card dues, travel and
ticketing reservations, cable, DTH & internet service providers and other
miscellaneous payments for cinema ticket booking, donations, etc. The
customer can also shop online for a wide range of goods.
This service has been made simple, quick and extremely user friendly
for your convenience. The per day transaction limit for the utility bill payment
services for retail Internet banking customers is Rs.50,000/-, whereas
corporate customers can transact without limit.
ATMs: KVB debit cardholder would be able to add balance in his phone from
bank ATMs.
Balance Enquiry: Card holder can see the balance in his/her accounts
linked to ATM card on the screen as well as obtain a transaction receipt
showing the balance.
RTGS- Real Time Gross Settlement: The salient feature of this service is
the transfer of funds to any account in any bank branch enabled for RTGS in
a fastest way (within hours). Any customer of any branch can transfer using
RTGS. This service is provided for remittance of Rs.1 lakh and above.
Customer is required to provide beneficiary's account number, name,
address, and bank and branch name. The beneficiary's Bank account is
credited on the same day within two hours of receiving credit by the other
bank. During Monday to Friday, the service is available from 9 a.m. to 4.30
p.m. On Saturdays, they provide services up to 12.30 p.m.
Credit Cards: KVB introduced credit card system. Credit card enables a
customer to purchase goods and services from certain specified retail and
service establishment up to a limit without making immediate payment. In
other words, purchases can be made on credit basis on the strength of the
credit card. The establishments like hotels, shops, airline companies,
railways etc., which sell the goods or services on credit, forward a monthly or
fortnightly statements to the Bank. The amount is paid to these
establishments by the Bank. The Bank subsequently collects the dues from
the customers by debit to their accounts. Usually, the Bank receives certain
service charges for every credit card issued. For the convenience of the
customer, Karur Vysya Bank offers internationally accepted VISA debit card
services. That would make the customer convenience to access the card with
an ATM, book travel tickets through the internet or shop online. This is verified
by VISA security-enabled feature ensures that the customer can get peace of
mind when using cards. International Karur Vysya Bank card eliminates the
need to carry large amounts of cash.
Visa Card Tie-up: The bank has entered into tie-up arrangement with VISA
International for selling VISA Electron Debit cards to their customers.
Debit Cards: The bank offers international VISA Debit cards to its savings
account customers. These cards are internationally accepted and can be
used to access all Bank ATMs and over 13000 domestic ATMs under the
VISA / NFS cluster and over 1 million VISA ATMs worldwide. All savings
bank account holders (except Kalpatharu), current accounts held in individual
or joint names, sole proprietorship, partnership or limited companies. In case
of partnership and Limited Company accounts, VISA Debit card will be issued
in the name of one of the authorized / designated partners / signatories. Add-
on cards will not be issued. Charges as applicable from time to time will be
levied for use of the cards in ATMs of other banks. The following are the
features of cards;
• KVB's VISA Debit Cards can be used to withdraw cash from ATMs, pay
for purchases at points of sale and pay of air and rail tickets booked
through the Internet
• Verified by VISA facility for secured transfer of funds.
• Add-on card will be issued on request to the spouse for savings bank
accounts
• Maximum cash withdrawal through KVB ATM is Rs. 30000/- per day.
• No service charges for use of KVB ATMs
KVB International debit card: It is otherwise known as smart cash debit
card. KVB partnering with VISA has launched this card. It is just like a ATM
card, will be made available at free of cost. This card cab is used as an ATM
card at any KVB, UTI Bank or VISA ATM in India and abroad. If the debit card
is used at ATMs other than KVB’s the Bank will be charging a transaction fee.
Daily ATM cash withdrawal limit has been fixed at Rs.15, 000. KVB will make
this card available as 33 rural branches in Tamil Nadu and seven in Andhra
Pradesh.
Gift Cards: The Bank offers prepaid Gift Card to make gifting and receiving a
pleasurable experience. The KVB Gift Card is authenticated by VISA and is
acceptable at over 375000 merchant outlets that display the logos of KVB /
VISA. Anyone who satisfies KYC norms can purchase gift cards. The
following are the features of gift cards.
Bancasurance
Karur Vysya Bank has entered into an arrangement with Bajaj Allianz
General Insurance for selling insurance products viz, Health insurance, Motor
Insurance, Motor vehicle dealers and Fire policy and Travel companion.
Industrial Relations
KVB always believes that its human resources are vital for a service
sector like banks and more so in the current environment. In order to ensure
that the human resource plays its due role in the performance of the banks,
especially in the competitive environment, regular and constant training
programmes are conducted both internally and through external sources.
Corporate Governance
Enhancing the quality of corporate governance in the bank
management has assumed crucial importance. Banking being an altogether
different industry has to strike a balance between promoting safe and sound
banking and at the same time flexible enough to face the competitive
situation.
In 2003, the Bank has been ranked Second Best among the old
generation private sector banks as per the survey conducted by Financial
Express-Ernst&Young. Further Business Standard in its October 2003 issue,
has assigned seventh position for the Bank for the year 2003 out of 50 banks
taken for study.
In 2006-07, the Bank was rated as the most Efficient Small Bank by
Business Today – KPMG and as the No. 1 old private sector bank by
Financial Express – Ernst & Young for two years in succession (2006 &
2007).
In 2009, the Bank was ranked as the Best Mid-sized Bank by Business
Today – KPMG. The bank was ranked by “The Banker”, London among the
TOP 1000 Banks of the world for the year 2009 (One among 32 Indian Banks
featuring in the list). Also one of only 6 Indian Banks featured in the list of top
performers under Return on Assets.
In the same year, the Bank was awarded the "Banking Technology
Excellence Awards - 2008" for Best use of IT for Customer Service in
Semi-Urban and Rural Areas and the "Banking Technology Excellence
Awards - 2009" - Special Award – Best IT Infrastructure Management, 2009
by Institute for Development and Research in Banking Technology,
Hyderabad.
The Bank awarded the Gold CIO Award in the more than Rs. 1000
crore. Category of the Enterprise Connect Awards ’09 instituted by CIOL
(Cybermedia India Online Limited)-Dataquest recognizing the “leadership
combined with vision and mission in deploying information technology for
business benefits through pioneering and innovative use within and outside
the organization”.
The Bank received the CFBP Jamnalal Bajaj Award for Fair Business
Practices in the Financial Sector Category. The award has been instituted
by the Council for Fair Business Practices, Mumbai based on evaluation
parameters like customer satisfaction, customer communication,
employee motivation, social conscience, corporate social responsibility
and compliance with laws.
The financial reforms that have been in place for the past 10 years, the
process of integration of the Indian economy with the rest of the world,
continued deregulation, increased competition and technological
advancements have changed the banking turf with the customer emerging as
the center-point and in the process banking system have become more
competitive, transparent and accountable. The Bank plans to take such
challenges of changes in its stride. It is planning to prepare itself to migrate to
still better operational standards in line with the global ones. It is in the
process of reorienting its policies, practices and procedures in tune with the
changing environment by concentrating to its core competencies.
The Bank has long-term vision. After putting in place action plan for
the current fiscal, the bank has evolved an action plan for the next three
years. The Bank priorities are clearly spelt out. Envisioning the Bank’s
position in the midst of technological changes and stiff competition from other
banks is in the top priority list. Next, is again dovetailed to meet the future
needs and expectations of their existing and prospective customers as well.
KVB has grown into a matured bank with a long-term vision. KVB is a partner
in customer’s progress. Let them grow together.
The bank has in place robust risk management systems and adheres
to the tenets of Corporate Governance. The bank is well-equipped to boldly
take up the challenges in the industry and emerge as a top-notch one-stop-
shop techie financial supermarket. KVB will continue its endeavors to bring
the best of products and services to its customers to emerge as the techie
bank that provides the gateway to Smart Way to bank.
Other Developments
The Bank has been a forerunner in participating any new initiatives in
financial sector, taking long-term benefits into account. Following
developments are in this connection:
Based on National priorities & Government policies, the Bank has been
extending credits to the needy segments. The commodity exchanges at
national level have come to stay. National Commodity & Derivatives
Exchange Ltd. (NCDEX) is one such on-line commodity exchange. It
provides a world-class commodity exchange platform for market participants,
to trade in a wide spectrum of commodity derivatives. In order to achieve the
said objectives NCDEX has floated an associate company called, ‘M/s
National Collateral Management Services Ltd’., (NCMSL) with a paid-up
capital of Rs. 30 crore. KVB is having an equity participation of Rs. 1.50 crore
in NCMSL along with other institutions like ICICI Bank, LIC, NABARD, NSE,
CRISIL, PNB etc. The Bank has also become one of the clearing banks of
NCDEX. This initiative has thrown enormous opportunities to KVB to extend
credit to agriculture sector and traders.