IGSS Master User Guide

IGSS Version 14.0

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IGSS Master User Guide - IGSS V14

Table of Contents

Chapter 1 Welcome to IGSS 1

1.1 What is IGSS? 1

Chapter 2 The IGSS Master Module 3

2.1 What is the IGSS Master Master? 3

2.2 What do we call the UI elements? 4

Chapter 3 Runtime and Design Modes 5

3.1 What is Runtime and Design Mode? 5

3.2 The Start page in Design mode 5

3.3 The Start page in Runtime mode 6

Chapter 4 TestServer mode 8

4.1 The TestServer Mode 8

TestServer Mode 8

Starting the TestServer mode 8

TestServer expiration 8

TestServer Limitations 8

Chapter 5 How To... 9

5.1 Introduction 9

5.2 Design - Mandatory Steps 9

Create and set up a project 9

Design mimics and navigation 9

Create templates and objects 16

Configure alarms and events 23

Design graphs 24

Design reports 24

Check and Install (Deploy) 25

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5.3 Design - Optional Steps 26

Integrate the Preventive Maintenance system 26

Apply security and tracking 26

Provide web access to clients 26

Automate tasks using command line options 26

Use Layers and Views to show/hide objects 26

Design for multiple monitor solutions 26

Configure in bulk - exploit the Group object 26

Obtain custom functionality with VBA coding 26

5.4 Runtime - Operator Procedures 26

Starting and stopping the configuration 26

Generate a report 27

To generate a report: 27

Monitor and Control 28

Handle alarms and events 28

Alarm vs. Event 28

Create dashboards 29

To create a new dashboard 29

Use the IGSS Notifier 29

Troubleshooting using the Event Log 30

Troubleshooting using the Driver Log 31

5.5 Shared Steps - Answers to Technical and License Questions 33

Installing a new IGSS license 33

Viewing the current IGSS license 36

Getting Help in IGSS 37

FAQ and other resources 39

Remote support using TeamViewer 39

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5.6 Update IGSS 40

Update from the IGSS Update Server 40

To update your IGSS station from the internet 40

Update from another IGSS station 41

To update your IGSS station from the internet 41

Update another IGSS Station 42

To update another IGSS station 42

Update from the IGSSUPDATE.ZIP file 43

To update your IGSS station from the IGSSUPDATE.zip file 43

Create a local IGSSUPDATE.ZIP file 44

To create a local update .zip file 44

Set up update source for an IGSS station 44

Setup an IGSS station to receive updates from the IGSS Update Server 45

Setup an IGSS station to receive updates from another station 45

Setup an IGSS station to receive updates from the IGSS Update Server 46

Set up automatic check for available updates 47

Automatic check for available updates 47

Automatic download limitations 47

Manual check for available updates 47

Roll back an update 48

To roll back an update 48

Restoring files manually 48

Delete all restore points 49

To delete all restore points 49

Deleting restore points manually 49

Chapter 6 The Application Menu 50

6.1 Creating a new IGSS project 50

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6.2 Switching between Design and Runtime modes 50

Chapter 7 Ribbon Walkthrough 52

7.1 Home Ribbon 52

Starting and stopping the configuration 52

Manually starting IGSS applications 52

Changing the language 53

Run a playback interval 53

Send message to all stations 54

7.2 Design and Setup Ribbon 54

Lock a Project 54

Project Locking enabled 55

Unlocking a project you do not own (Force Unlock) 55

Project Locking not enabled 55

Creating a new IGSS project 56

Open a Project 56

Connect an operator station to a server 56

Starting the design tools 58

Deploy the project 59

7.3 Runtime and Diagnostics Ribbon 62

Browsing the system log files and report folder 62

Viewing the Detailed Status 67

Overview 68

Preconditions 68

Where do I find it? 68

Field Help 68

Viewing the System Monitor 69

Preconditions 69

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Where do I find it? 69

Field Help , System Information tab 69

Field Help , Driver Information tab 71

Field Help , Connection Information tab 72

Troubleshooting using the Event Log 74

Troubleshooting using the Driver Log 75

Control the log levels 77

Testing drivers with the Communications window 78

Using the built-in PLC simulator 81

7.4 Information and Support Ribbon 81

Updating your IGSS software 81

IGSS must be shut down to update 82

Update all IGSS stations at the same time 82

Update sources 82

Checking for updates 83

Update status of operator stations 83

System Monitor tab 83

Server Connection Object (Digital Station object) 83

Release notes 83

Removing an update 84

Logging Levels 84

View update status in the Supervise module 84

See Also 84

Updating 84

Set up and roll back 85

Installing a new IGSS license 85

Viewing the current IGSS license 88

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FAQ and other resources 89

Remote support using TeamViewer 90

About IGSS window 91

General 91

License 92

License Agreement 92

Technical Info 93

Chapter 8 Documents and Status Pane 94

8.1 The Status area 94

8.2 The Reports Pane 95

8.3 The Help pane 97

8.4 The Dashboards Pane 98

Chapter 9 Command Line Interface 100

9.1 The IGSS Master Command line interface 100

Command line syntax 100

IGSSMaster.exe 100

Command line parameter 100

IGSS Master command line example 101

Chapter 10 Tips and Tricks 102

10.1 Keyboard shortcuts 102

10.2 Shortcuts to IGSS projects 104

10.3 Replace the content of the IGSS Online information pane 104

Troubleshooting 106

10.4 Automatic startup of windows applications 106

Set up Automatic start of windows applications when IGSS starts 107

Set up Automatic start of windows applications when IGSS closes 107

Overview of the started windows applications 107

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Customize the shortcut name 108

Chapter 11 Reference Information 109

11.1 Getting Help in IGSS 109

11.2 Conventions in this Manual 110

11.3 Version Information (IGSS Help System) 111

Chapter 12 Glossary 112

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Chapter 1 Welcome to IGSS

1.1 What is IGSS?

What is IGSS?

IGSS stands for Interactive Graphical SCADA1 System and is designed to monitor and control industrial
processes. The system is designed to automate and support the daily work processes associated with
supervising an industrial plant. It targets two types of users:

l The system designer who makes a model of the industrial plant with the development tools and
l The operator who monitors and controls the plant using the runtime tools

IGSShas been commercially available since 1984. With more than 25,000 licenses sold worldwide, a wide
range of industries are now using the program on a daily basis.

Use
IGSS is currently used in a wide range of industrial applications including:

l wastewater treatment plants

l water supply plants
l production plants
l power and heating plants
l ship automation

System architecture
IGSS is a true object-oriented system. This results in several useful advantages for the system designer
and the operator. Most importantly, a process component consisting of a number of I/O points is treated as
one object in IGSS . This means that the system designer and the operator have the same perception of an
object and that the properties of this object can be viewed and modified from one dialogue. Object types
and templates are other object-oriented terms used in IGSS. Templates are especially useful to the system
designer as he can define one template and then base hundreds of objects on that template.

Openness is a cornerstone in the IGSS architecture. Schneider Electric believes that our users want to use
the newest technologies and we do not want to constrict our users to proprietary formats. Supported com-
munication interfaces include SQL, ODBC, OPC , OLE Automation, ActiveX and Automation These interfaces
allow you to exchange IGSS data with 3rd party programs. If you are about to create a huge project, you
can define the process components in an external database and then import the data into IGSS.

Scalability
Scalability is another key feature. When you buy an IGSS license, you only purchase the number of objects
and operator stations required. If you need to expand the project with more objects or operator stations,
you simply upgrade your license. The license file (a TXT file) is simply replaced on the server and you are
up and running again.

Sales versions

1 Supervisory Control & Data Acquisition

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Today, IGSS projects range from single-user versions monitoring 100 objects to multi-user projects with 50
operator stations monitoring 400,000 objects.

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Chapter 2 The IGSS Master Module

2.1 What is the IGSS Master Master?

The IGSS Master is the IGSS control center for both system designers and operators. When you want to
start an IGSS module, you will always go through the IGSS Master module.

Besides being a shell for opening other IGSS modules, it contains a number of completely redesigned dia-
gnostics features:

l Diagnostics tools for troubleshooting system and driver errors

l Integrated browsing of data files and system log files
l Integrated driver communication monitor (previously known as the T7T Monitor)
l Integrated PLC simulator

The access to information and support has become much more intuitive with the IGSS Master:

l Direct view of the license file

l Direct access to support information on the web.
l Possibility of remote support using TeamViewer

The IGSS Master is thus your one-stop access point to all you need working with IGSS.

This help file takes you through the typical tasks performed by the system designer and the operator.
When you are familiar with the those, use the help file as a reference book by looking up the feature
names.

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2.2 What do we call the UI elements?

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Chapter 3 Runtime and Design Modes

3.1 What is Runtime and Design Mode?

The IGSS Master module can run in two different modes:

Runtime mode
In this mode the user can only use the runtime functions. The features include:

l Starting and stopping the project

l Starting IGSS modules manually
l Browsing data files and error logs
l Using the diagnostics tools, including the driver test tool

Design mode
In this mode the user can do the following:

l Create new projects

l Set up projects in System Configuration
l Design mimic diagrams
l Configure all the other utilities such as Maintenance and User Administration
l Deploy projects in a multi-user system

Ribbons available

The difference between the two modes is very evident. In Design mode, the Design and Setup ribbon
appears. In Runtime mode, this ribbon is not available.

3.2 The Start page in Design mode

When you start the IGSS Master in Design mode, the Start Page appears first.

It is designed to get the new system designer started fast and easily.

Recent Projects
With a single click you can:

l Start the most recent projects

l Open IGSS projects not in the recent projects list
l Create a new project

Getting Started
As a new user, you will need a little help to get you on the right path. The topics are listed in the order in
which you will create and design an IGSS project, if you go by the book.

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It is highly recommended that you start by using the Checklist for Plan-
ning a New IGSS Project.

IGSS Online
In this section you will see the most recent news from our web site.

3.3 The Start page in Runtime mode

This start page contains information from Schneider Electric as a default. If required, the default inform-
ation can be replaced by an HTML page designed by the plant's system integrator.

The page is designed to help the user get started fast with the basic monitoring and control tasks.

See Also

"Replace the content of the IGSS Online information pane" on page 104

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Chapter 4 TestServer mode

4.1 The TestServer Mode

If the hardlock connected to the IGSS server is damaged, invalid, missing or mismatched with the IGSS
license file (options.txt), the IGSS server can start in the TestServer mode instead of normal runtime
mode.

TestServer Mode

The TestServer mode allows you to run your IGSS server without a valid hardlock for up to 72 hours in
order to test your installation or run production until you can install a valid hardlock.

Starting the TestServer mode

The TestServer mode will not be started automatically. You must start the IGSS server manually by click-
ing the Start button on the Home tab in the IGSS Master. The start-up will take up to 30 seconds or more
as the system will search for valid connected hardlocks.

You must also approve the TestServer mode by clicking the OK button in the dialog appearing when the
IGSS System initiates the TestServer mode.

TestServer expiration

You can see when the TestServer mode expires in the Connection Information sub-tab of the System
Monitor tab in the IGSS Master.

After the TestServer mode expires, the IGSS Server will stop and you must manually re-start the server to
run a new 72-hour duration TestServer mode. You must still click the OK button in the dialog to start the
TestServer mode.

TestServer Limitations

The TestServer mode cannot be started on single-user stations and therefore cannot be run in Single-User
Backup mode either.

The TestServer mode can be started on a system running on a Demo license but the Demo license limit of
one hour of real-time monitoring is still in effect.

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Chapter 5 How To...

5.1 Introduction

The How To book is designed to -

l Get the new IGSS system designer up-and-running as fast as possible.

l Get the new IGSS end user / operator up to speed with the basic operating procedures

5.2 Design - Mandatory Steps

Create and set up a project

Before you create your first IGSS project, it is highly recommended to read
and apply the Checklist for Planning a New IGSS Project.

To create and set up an IGSS project, go through the following main steps:

1. "Creating a new IGSS project" on page 50

2. Set up a single user system or
3. Set up a multiuser (client/server) system

Design mimics and navigation

One of the first - and most important - techniques you have to learn is to create mimic diagrams. In this
example, we will create two diagrams and link them together.

Create the first diagram - main plant

1. On the Design and Setup tab, click the Definition icon.

2. In the Diagram menu, select Create.
3. On the Definition of New Diagram tab, do the following:

l In the Name field, type Main-Plant. Spaces are not allowed in object names.
l In the Description field, type Main Wastewater Plant.
l Select the check boxes Name to menu and Status bar.

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4. Insert the background picture as follows:

l Select the Picture option and browse to the following picture from the IGSS Demo project.

C:\Program Data\Schneider Elec-

tric\IGSS32\V14.0\GssDemo\Images\waterplant.wmf

5. Click OK. The diagram background now appears.

Create the second diagram - a pump station

1. In the Diagram menu, select Create.

2. On the Definition of New Diagram, do the following:

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l In the Name field, type PumpStation.

l In the Description field, type Pump Station.
l Select the check boxes Name to menu and Status bar.

3. Insert the background picture as follows:

l Select the Picture option and browse to the following picture from the IGSS Demo project.

C:\Program Data\Schneider Electric\IGSS32\V14.0\GssDemo\Images\PumpStation-Grund-

fos.wmf

4. Click OK. The diagram background now appears.

Create navigation buttons between the two diagrams

One of the first things you need to do is to provide navigation for the end user.

Let us create a button on the Pump Station diagram that leads to the Main Plant diagram and vice versa.

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1. In the View menu, select Drawing Toolbar.

2. Click the Windows Button icon in the toolbar - 4th icon from the right.

3. Go to the lower left corner of the diagram and click again. The button is now inserted on the dia-
gram.
4. Expand the button to allow space for the text Main Plant.
5. Right-click the button and select Properties.
6. Click the Miscellaneous item in the tree view.
7. Double-click the setting Text to be Displayed.
8. Enter the button face text - Main Plant and click OK.

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9. Select the Save as Template check box and click OK. The button should now look like this on
the diagram.

10. Right-click the button and select Connect.

11. In the Object Browser, select the object named Main-Plant.

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12. Click the Open/Select button. The properties dialog box for the button appears. On the Dis-
play tab, remove the check box under Name, because we only want to show the diagram name
on the button face.
Click OK.

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13. Double-click the button to open the Main-Plant diagram. In Supervise mode, the user needs
only to click the button.
14. You can create a button leading from the Main-Plant diagram to the Pump-Station diagram by
repeating steps 2-12.

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Create templates and objects

Let's create a couple of pumps on the pump station diagram. First we need to create template. Then we cre-
ate the first pump based on the template. Finally, we copy/paste to create another pump.

Create a digital template for the pumps

1. In the Template menu, select Create.

2. In the Create Template dialog box, do the following:
3. In the Name field, type PUMP.
4. In the Description field, type 4-state pump and click OK.

5. The object properties dialog box appears. Enter the following parameters on the designated
tabs.

Tab Name Setting Input Parameters

To PC: Click once below bits 0 and 1 to enable them as state

BIT MAP I/O
State: bits (a dash "-" appears).

From PC: Click once below bits 0 and 1 to enable them as com-
Command mand bits (a dash "-" appears).

Click once below bit 0 to activate it as an alarm indic-

ation bit to PC (a plus sign "+" appears).

ALARM IN/ACK Click once below bit 1 to activate it also as an alarm

To PC:
BIT indication bit.

Click twice below bit 7 as alarm acknowledgement bit

from the PLC to the PC (an asterisk "*" appears).

From PC: Click once below bit 7 to enable it as alarm acknow-

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Tab Name Setting Input Parameters

Ack ledgement bit from the PC (an asterisk "*" appears).

Select the Alarms check box. If you do not select this

Single Bits
check box, the two alarms cannot exist simultaneously.

STATES and
State Off, slow, medium and fast
COMMANDS

Command Stop, slow, medium and fast

DATA
Scan inter-
MANAGEMENT 5000 msec.
val
DEFINITIONS

Logging All Changes

Base inter-
10 min.
val

Data reduc-
Change
tion

Transfer to
Actual Total Value
History

States Set the appropriate commands to be available for each

COMMAND/STATE
state and set the appropriate default command for each
CONFIG
Commands state.

Driver: Modbus/TCP driver (ID 64)

Node: 1

Command:
DG = 22, WO = 10,
BO = 0 (I/O mode = Out)

PLC
EDIT MAPPING State:
addresses
DG = 23, WO = 10,
BO = 0 (I/O mode = In)

Alarm-in: DG = 24, WO = 10,

BO = 0 (I/O mode = In)

Alarm-out: DG = 25, WO = 10, BO = 0 (I/O mode =

Out)

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Tab Name Setting Input Parameters

Drop down the Digital Alarms list and select <+1 to

define the first alarm text.

Click New and define the following alarm text prop-

erties:

Alarm “Pump defective”, priority = 10, alarm colour = red and

details - blinking enabled, operator instructions “Change pump”.
New
Drop down the list again and select <+ 2 to define the
second alarm text with these properties:

“Pump overheated”, priority = 10, alarm colour = red

and blinking enabled, operator instructions “Cool down
pump and calibrate”.

6. Click OK.

Create the first pump and place it on the diagram

We will insert a pump on the diagram which is based on the PUMP template.

1. In the View menu, select Drawing Toolbar, if it is not visible.

2. Click the Animated Symbol button (fourth from the right).

3. Click on the left-side pump on the diagram. The default symbol appears.
4. Double-click on the symbol.
5. In the Descriptor Properties dialog box, go to the Pumps category. Scroll down the list until
you find the blue symbol displayed below. Select the symbol.
6. On the right-hand side, do the following:

l Under Fill Color Mode, select Shaded.

l Under Fill Color, find a grey color and click OK.
l Select the Stretchable check box.
l Click OK.

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5. Resize the symbol and place it inside the pump station as shown below.

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6. Right-click the symbol and Connect.

7. In the Object Browser, do the following:
l Click the + sign beside Global .
l Click the + sign beside Digital .

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l Select the PUMP template.

8. In the lower right corner of the dialog box, do the following:
l In the Name field, type PST01-p1.
l Click the Create button.

9. Creating the second pump is very easy. Simply copy/paste the first symbol.
10. Move the second symbol to the other pump location.

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11. Right-click on a blank portion of the diagram and select Property Table View.
12. The object name of the second pump has simply been extended with _1.
Change this name to PST01-p2 .

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13. Close the Property Table View.

YOU HAVE NOW SUCCESSFULLY CREATED A DIGITAL TEMPLATE AND A DIGITAL OBJECT.

Configure alarms and events

We have already tried to configure a couple of alarms for the digital template. Now, let us configure an
alarm for a maintenance job for the two pumps. This alarm is not connected to a specific object, but is cre-
ated from the general alarm text list.

1. Start the Definition module.

2. In the Edit menu, select .
3. Click .
4. In the Edit Alarm Description dialog box, do the following:

l Type 7000 as the alarm number.

l Type Calibrate pump as the alarm text.
l Change the Alarm color to blue and enable blinking.
l Change the

to a lighter blue and disable blinking.

l In the Instructions field, type "See Maintenance module for instructions".

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5. The alarm is then later connected to the maintenance job in the Maintenance module.

Design graphs

Predefined graphs are designed in the Definition module.

Follow this link and design your own graph - Create a graph.

Design reports

Standard reports are designed in the Definition module.

Follow this link to create a simple standard report with flow, pumps and valves.

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Check and Install (Deploy)

Now we have set up all the mandatory parts of a SCADA1 project. It's time to look at the result and test
the project.

1. Make sure you are in the Definition module.

2. In the File menu, select Check and Install .
3. Keep the default settings in the Installation Report dialog box.
4. Click OK.
5. Click No when the "Installation completed with no errors" message appears.
6. Go to the Home tab.
7. Click Start to show the project runtime.

You can also make changes in Definition, while the project is running. In
that case, you do not need to stop the Data Collection to commission
changes. Simply choose Check and Update in the File menu to update
the project.

1 Supervisory Control & Data Acquisition

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5.3 Design - Optional Steps

Integrate the Preventive Maintenance system

Apply security and tracking

Provide web access to clients

Automate tasks using command line options

Use Layers and Views to show/hide objects

Design for multiple monitor solutions

Configure in bulk - exploit the Group object

Obtain custom functionality with VBA coding

5.4 Runtime - Operator Procedures

Starting and stopping the configuration

To start an IGSS configuration

l On the Home ribbon, click the Start button.

To stop an IGSS configuration

l Click the Stop button.

To restart an IGSS configuration

l Click the Restart button.

On a Single User Backup Server station, you will have a drop-

down on the Restart button. It allows you to restart the station in
either normal mode or Single User Backup mode.

To manually start Supervise

l If the Supervise module does not start automatically, click the Supervise button.

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Generate a report

In order to generate a report, the IGSS DataServer must be running and the configuration must be started.
Usually these two programs are started simultaneously. If the configuration is not started, reports will not
be displayed in the Reports navigation pane.

You can run (generate) any report from the IGSS Master > Reports navigation pane (Ad Hoc, Standard
or Custom reports).

Ad Hoc reports are marked with a User icon in the Report navigation pane.

To generate a report:

l In the Reports navigation pane, right-click the report you want to run and select Execute to open
the Generate Standard Report form.
l In the Generate Standard Report form, select the options for the report you want to run, set the
report generation options and click the Generate button to run the report.

The report type (Periodical, Alarm Statistics or Snapshot) will determine the availability of some of the
options in the Generate Standard Report form.

Periodical or Alarm Statistics report

When you run a Periodical or Alarm Statistics Ad Hoc or Standard report, you must:

l Define the starting date for the report. The default starting date for a report is today’s date and the
default starting time is always midnight.
l Define the Report layout: Overview or Detail . The default setting is Overview.
l Define the Report type (Day, Week, Month, Quarter or Year). The default setting is Day. If you
select Week, you can specify the starting day of the week. By default, the starting day is Monday.
l Define the output format of the report. The default setting is Preview. If you select Print, you can
define which pages to print.
l Define the report page orientation: Portrait or Landscape. The default setting is Portrait
l You can also select to send the report to an e-mail recipient as an e-mail attachment and to sup-
press all report headers beyond the first page.

Note: you can offset the default report starting time in the Start Hour field on the Reports tab in the Sys-
tem Configuration form. The System Configuration form is opened from IGSS Master > Design and
Setup tab > System Configuration button.

Snapshot report
When you run a Snapshot Ad Hoc or Standard report, you must:

l Define the output format of the report. The default setting is Preview. If you select Print, you can
define which pages to print.
l Define the report page orientation: Portrait or Landscape. The default setting is Portrait.

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You can also select to send the report to an e-mail recipient as an e-mail attachment and to suppress all
report headers beyond the first page.

See Also

"Starting and stopping the configuration" on page 52

Monitor and Control

Click the Supervise button in the Home tab to open the Supervise module and start monitoring the pro-
cess.

If the Supervise button is not available, the project is either not available, has not been loaded or is
stopped. You can see if the project is started on the Home tab.

In the process diagrams in the Supervise module, you can monitor and control the process, responding to
alarms, checking up on objects and maintaining an overview of the process.

See Also

"Open a Project" on page 56

"Starting and stopping the configuration" on page 52

Handle alarms and events

Alarm and event that are triggered in IGSS are displayed in the Active Alarms form which is manually
opened by clicking the Alarms button on the Home tab of the IGSS Master. If the Alarms button is not
available, the project is either not available, has not been loaded or is stopped. You can see if the project
is started on the Home tab.

T he Active Alarms form can also be automatically opened whenever the IGSS configuration is started.
You can enable automatic starting of various modules on the Applications tab in the System Con-
figuration form.

Alarm vs. Event

An alarm is a notification which is generated when an error situation occurs, for example, when a value falls
below or exceeds a certain limit. An alarm can only be defined for one individual object such as a ther-
mometer reading below 12° or a turnstile rotating faster than 350 rpm.

An events is also a notification which is generated when a pre-defined situation occurs. An event can be
defined for multiple object values, for system variables or system objects and is completely user-defined.
for example you can set up an event that will trigger an alarm if the water pump is inactive, the overflow
valve closed, the water tank overfilled and the inflow regulator is running.

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Once the Active Alarms form is opened, you can:

l Filter the alarm list and event list as well as the alarm log list and event log list
l Change the appearance and sorting order of the Active Alarms form.
l Acknowledge incoming alarms and events
l Inhibit specific alarms from triggering
l Find the objects triggering the alarm (Only if the Supervise module is started)
l Read, create and edit alarm notes
l Read, create and edit object notes

See Also

"Open a Project" on page 56

"Starting and stopping the configuration" on page 52

Create dashboards

You can create your own dashboards to be displayed in the Dashboards pane in the IGSS Master

To create a new dashboard

1. In the IGSS Master > Design and Setup tab > click the Dashboard button to open the IGSS
Dashboard form.
2. If no dashboards exist for the configuration, enter the name of the new dashboard in the Create
New Dashboard form and click the OK button. The IGSS Dashboard form opens.
3. If one or more dashboards exist for the configuration, select one of the existing dashboard in the
Open Dashboard form click the OK button. The IGSS Dashboard form opens.
4. The IGSS Dashboard form will open and you can create a new dashboard by clicking the
Add New button on the Design tab of the IGSS Dashboard form

Use the IGSS Notifier

If the Notifier server has been set up and synchronized with the IGSS Server, you can receive SMS mes-
sages on your cell phone when alarms are registered in the Active Alarm list.

Incoming alarms can be acknowledged in Notifier and users can control IGSS objects by sending pre-
arranged SMS messages.

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The Notifier module is an independent add-on module which must be purchased separately and must be
configured correctly in order to provide access to all Notifier features.

Troubleshooting using the Event Log

Overview 

If you run into a problem or an error in IGSS, use the Event Log for easy troubleshooting.

Preconditions
None.

Where do I find it?

The Event Log button is found on the Runtime and Diagostics tab.

Field Help 
Only fields which require help are documented below.

Field name Description

Select the modules for which you want to view events. Let's say you are
Filter on facility troubleshooting a driver error. Then you may want to see messages from
the DC and 7TDRV modules.

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Field name Description

By default, most IGSS modules start with a logging level of 0. This means
that only error messages are logged. However, in some cases troubleshoot-
Filter on log levels ing requires more information than provided by level 0. In that case, click
the Logging Levels button and increase the log level for the module in ques-
tion.

By default, the current event log file, Gsst.log, is displayed.

To view the previous event log file, Gsst.bak, select the Previous event
Event source file from this station option.

To view another event log file, select the Events from file option and
browse for the file.

<< Filter To open the filter pane, click this button.

Find Enter a text to search for in the text box and click Find.

Auto-update To refresh the Event Log window automatically, click this button.

Troubleshooting using the Driver Log

Overview 

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When you have communication driver problems, two great troubleshooting tools are available in the IGSS
Master:

l The Driver Log window

l "Testing drivers with the Communications window" on page 78(previously T7T Driver Test module)

Preconditions

The following preconditions must be met before you can use the Driver Log window.

l Real-time communication must be enabled in the System Configuration form (disable sim-
ulation)
l At least one driver must have been set up
l At least one driver must be running

Where do I find it?

The Driver Log button is found on the Runtime and Diagnostics tabpage.

Field Help 
Only fields requiring help are documented below.

Field name Description

By default, most IGSS modules start with a logging level of 0. This means
only error messages are logged. However, in some cases troubleshooting
requires more information than provided by level 0. In that case, click the
Filter on log levels Logging Levels button and increase the log level for the module in ques-
tion.

This field can then be used to filter out specific log levels.

By default, the current driver log file- Drvlog[ID].log- is displayed.

Example: Drvlog34.log is the driver log file for driver ID 34.

To view the previous event log file, Drvlog[ID]x.log, select the Previous
event file from this station option.
Event source

To view another event log file, select the Events from file option and
browse for the file.

To view the selected file in Windows Explorer,

<< Filter To open the filter pane, click this button.

Find Enter a text to search for in the text box and click Find.

Auto-update To refresh the Event Log window automatically, click this button.

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5.5 Shared Steps - Answers to Technical and License Questions

Installing a new IGSS license

When you need to install a new license or upgrade the existing license, this is done very easily in IGSS.

1. On the Information and Support ribbon, click the License drop-down button.
2. Select the license you want to use.

l Select the item Install New License File to install a license file (options.txt) purchased from Sch-
neider Electric.
l Select the IGSS DEMO License to run our demo version.
This version allows you to configure 1000 objects and use one of our driver for 1 hour's real-time
communication.
l Select the IGSS FREE50 License to run the free 50 object version which is very useful for testing
IGSS.
This version allows you to configure 50 objects and use one of our 80+ communication drivers for
an unlimited period.

3. If you choose Install New License File, browse to the folder where you stored the license file
(options.txt). Double-click the file name.

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4. The Install License dialog box shows you the contents of the license you are about to install.
Click OK to install.

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5. If you choose IGSS DEMO or IGSS FREE50, the Install License dialog box appears imme-
diately. Click OK to install.
6. Whichever license you choose, IGSS needs to restart the project to apply the new license. When
this dialog box appears, click Yes to restart the project.

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7. After restart, you can verify that the correct license has been installed. The current license is
always shown in the status bar of the IGSS Master.

Viewing the current IGSS license

You can always view the contents of your IGSS license file in both Runtime and Design mode.

1. On the Information and Support ribbon, click the License drop-down button.
2. Select View Current License.

The options.txt file is shown on the License tab.

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Getting Help in IGSS

IGSS comes with a comprehensive help system designed to help both system designers and operators to
get started with IGSS as quickly as possible.

Documentation overview
The IGSS documentation includes the following items:

Documentation item Description

An introduction to IGSS and its most fundamental terms and features.

Getting Started is intended to get you up and running as fast as pos-
sible. The manual provides a system and architecture overview fol-
Getting Started
lowed by a number of real-life use cases you can go through before
building your first real IGSS project. The manual is available in Adobe
Acrobat format (.pdf).

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Documentation item Description

For each module there is a help file with the same name as the module
itself, for example, Def.chm for the Definition module.
Module help The help file is invoked by clicking the in the upper right corner of
the module. The Table of Contents will then allow you to browse
through the topics.

For each Form or dialog there is a help topic with the following stand-
ard information:

l Overview
l Preconditions
Form and Dialog help̓ l Where do I find it?
l Field help

Form help is invoked by clicking the help button in the upper right
hand corner of the dialog box or located in the Table of Contents of the
individual help file.

IGSS also provides thematic help. When there is a special theme that
requires special attention from the user, a dedicated help file is
Thematic help
provided. Examples include "Driver-Specific Help" and "Database
Administration Help".

Where are the help files located?

The IGSS help files are located in the appropriate language folder in the installation path of IGSS, by
default C:\Program Files\Schneider Electric\IGSS32\V14.0. The help files are available in English at
release time.

The paths to the help files are:

Language Path

English [IGSS InstallPath]\ENG

Danish [IGSS InstallPath]\DAN

German [IGSS InstallPath]\DEU

Translated help files

Selected help files have been translated into Danish. If you require help files in your language, please con-
tact Schneider Electric.

Help updates
The help files are continuously updated and improved. Check regularly with the IGSS Update in the IGSS
Master.

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FAQ and other resources

The web site, http://igss.schneider-electric.com/products/igss/index.aspx, contains comprehensive inform-

ation about product features, support and training.

To provide easy access to this wealth of information, we have provided some useful web links on the
Information and Support ribbon.

Frequently Asked questions

IGSS Technical Support continuously compiles the user's questions about IGSS. If the same question has
been asked often, the answer will be written and published in the FAQ.

It is advisable to consult the FAQ prior to contacting our technical support.

IGSS on the Web

From the IGSS portal, you can quickly access all important information about IGSS.

Remote support using TeamViewer

In some support cases, the fastest and most effective method for resolving the problem is remote support.
Some of our customers have already tried this a number of times with the IGSS Technical Support staff.

Preconditions
The following preconditions must be fulfilled before a remote support session can be started:

1. The end user must have a valid Support & Update Agreement.
2. A support case must have been opened with IGSS Technical Support.
3. IGSS Technical Support must have accepted that remote support is the right method for resolv-
ing the problem.

How to start a remote support session

When the above preconditions are fulfilled, the session is started as follows:

1. Call IGSS Technical Support.

2. On the Information and Support ribbon, click the TeamViewer button.
3. Give the Your ID and Password to IGSS Technical Support.

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4. IGSS Technical Support will now connect to the IGSS installation and help you fix the problem.

5.6 Update IGSS

Update from the IGSS Update Server

Before you can update your local IGSS station with update files from the IGSS Update Server, you must
make sure the IGSS Update Server has been selected as the update source in the Preferences tab.

It is not possible to update a running IGSS installation. The update pro-

cedure will stop the IGSS configuration and close the IGSS Master and all
other IGSS files in order to update your IGSS installation.

To update your IGSS station from the internet

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.

If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Update tab of the IGSS Updater form, click the Check for updates button to start a
comparison between the installed files and the newest available update files.

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If a new update package is available, the New Update available field will contain the date,
time and serial number of the available update.
3. If there are new updates available, click the View Release note button to display the release
note for the available update package.
4. If there are new updates available, click the Install update button to install the update files
available. The IGSS configuration and installation will be stopped before updates are installed.
5. The IGSS master will be re-started after the installation of new updates. If you have set up your
configuration to automatically start when the IGSS master is started, your configuration will start
as well.

See Also

"Switching between Design and Runtime modes" on page 50

IGSS Updater form

"Updating your IGSS software" on page 81

Update from another IGSS station

Before you can update your local IGSS station with update files from another IGSS station, you must make
sure the IGSS station has been selected as the update source in the Preferences tab.

It is not possible to update a running IGSS installation. The update pro-

cedure will stop the IGSS configuration and close the IGSS Master and all
other IGSS files in order to update your IGSS installation.

To update your IGSS station from the internet

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.

If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Update tab of the IGSS Updater form, click the Check for updates button to start a
comparison between the installed files and the newest available update files.

If a new update package is available, the New Update available field will contain the date,
time and serial number of the available update.
3. If there are new updates available, click the View Release note button to display the release
note for the available update package.
4. If there are new updates available, click the Install update button to install the update files
available. The IGSS configuration and installation will be stopped before updates are installed.

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5. The IGSS master will be re-started after the installation of new updates. If you have set up your
configuration to automatically start when the IGSS master is started, your configuration will start
as well.

See Also

"Switching between Design and Runtime modes" on page 50

IGSS Updater form

"Updating your IGSS software" on page 81

"Update another IGSS Station" on page 42

Update another IGSS Station

You can push updates from one (updated) IGSS station to other online IGSS stations. The connected IGSS
stations do not require internet access but must be connected to the IGSS station which is to push the
updates.

Before you can push updates from your local IGSS station to another IGSS station, you must make sure the
IGSS station(s) to be updated have been set up to get updates from another IGSS station in the Prefer-
ences tab.

It is not possible to update a running IGSS installation. The update pro-

cedure will stop the IGSS configuration and close the IGSS Master and all
other IGSS files in order to update your IGSS installation.

To update another IGSS station

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.
If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Update tab of the IGSS Updater form, click the Update clients button to push the
updates installed on the IGSS station to all online IGSS stations that have been set up to
receive updates from the IGSS station functioning as the update server.
3. The IGSS master will be re-started after the installation of new updates for all the stations that
are updated. If you have set up your configuration to automatically start when the IGSS master
is started, your configuration will start as well.

See Also

"Switching between Design and Runtime modes" on page 50

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IGSS Updater form

"Updating your IGSS software" on page 81

"Update from another IGSS station" on page 41

Update from the IGSSUPDATE.ZIP file

Before you can update your local IGSS station with update files from the IGSSUPDATE.zip file, you must
make sure that .zip files have been selected as the update source in the Preferences tab.

Every time the IGSS Support and Development teams release an update package for publication, an
update .zip file is created as well. You can download the most recent update .zip file from the Download sec-
tion on the IGSS homepage. Remember torename the zip file to IGSSUPDATE.zip and place it in a location
accessible to all IGSS stations you want update.

You can also create your own update .zip file based on the update package installed on a local IGSS
machine from the IGSS Updater form, placing the IGSSUPDATE.zip file in the same location accessible to
all IGSS stations you want update.

It is not possible to update a running IGSS installation. The update pro-

cedure will stop the IGSS configuration and close the IGSS Master and all
other IGSS files in order to update your IGSS installation.

To update your IGSS station from the IGSSUPDATE.zip file

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.

If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Update tab of the IGSS Updater form, click the Check for updates button to start a
comparison between the installed files and the newest available update files.

If a new update package is available, the New Update available field will contain the date,
time and serial number of the available update.
3. If there are new updates available, click the View release note button to display the release
note for the available update package.
4. If there are new updates available, click the Install update button to install the update files
available. The IGSS configuration and installation will be stopped before updates are installed.
5. The IGSS master will be re-started after the installation of new updates. If you have set up your
configuration to automatically start when the IGSS master is started, your configuration will start
as well.

See Also

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"Switching between Design and Runtime modes" on page 50

"Create a local IGSSUPDATE.ZIP file" on page 44

IGSS Updater form

"Updating your IGSS software" on page 81

Create a local IGSSUPDATE.ZIP file

You can create your own update .zip file based on the update package installed on a local IGSS machine
from the IGSS Updater form, placing the update .zip file in the same location accessible to all IGSS stations
you want update.

The update .zip file must be placed in a location accessible to all IGSS stations that have been set up to
use an update .zip file as update source. This is set up in the Preferences tab on the IGSS Updater form
each IGSS station.

To create a local update .zip file

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.
If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Update tab of the IGSS Updater form, click the Make ZIP file button to create the
IGSSUPDATE.zip update file and place the file in a location accessible to all IGSS station to be
updated by the .zip file.

The name of the update .zip file must be IGSSUPDATE.zip.

See Also

"Switching between Design and Runtime modes" on page 50

"Update from the IGSSUPDATE.ZIP file" on page 43

Set up update source for an IGSS station

You must set up from which source an IGSS station is to receive program updates from. A station can only
receive program updates from the selected source, but you can switch sources for the station if you want.

The update package in the update source will be checked for when the Check for updates button on the
IGSS Updater form > Update tab is clicked and if the IGSS Station update source is selected, you can
push updates from one IGSS station to another.

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You can define three update sources:

l IGSS Update Server

l IGSS Station
l Zip file

Set up IGSS Update Server as update source

If you want the IGSS station to get updates from the IGSS update server, the local station must be able to
access the internet.

Setup an IGSS station to receive updates from the IGSS Update Server

1. On the IGSS station to receive updates from another IGSS station, click the Update IGSS Soft-
ware button in the IGSS Master > Information and Support tab to open the IGSS
Updater form.
If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Preferences tab of the IGSS Updater form, select IGSS Update server in the
Update Source group.

The Proxy address field is now accessible.

3. In the Proxy Address field, enter the Proxy address if you are using a proxy to access the inter-
net. If you are not using a proxy server to access the internet, this field must be left empty.
4. Click the Commit button to save the update changes.

Set up an IGSS Station as update source

If you want to the IGSS station to get updates from another IGSS station, you must set up each station to
use another IGSS station as the update source.

You can either update the current IGSS station directly from the other IGSS station manually or push
updates from the other IGSS station (the update source station) to the local IGSS station.

Setup an IGSS station to receive updates from another station

1. On the IGSS station to receive updates from another IGSS station, click the Update IGSS Soft-
ware button in the IGSS Master > Information and Support tab to open the IGSS
Updater form.
If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Preferences tab of the IGSS Updater form, select IGSS Station in the Update
Source group.

The Network address field is now accessible.

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3. In the Network Address field, enter the IP address of the IGSS station you want to get
updates from. This is the update source.
4. Click the Commit button to save the update changes.

Set up the IGSSUPDATE.ZIP file as update source

If you want the IGSS station to get updates from the IGSSUPDATE.zip update file, you must set up each sta-
tion to use update .zip files as a source file as well as provide a path to the .zip file.

The .zip file can be downloaded from the IGSS homepage or created from another updated IGSS station and
thereafter placed in an accessible folder for distribution.

The name of the zip file must be IGSSUPDATE.zip.

Setup an IGSS station to receive updates from the IGSS Update Server

1. On the IGSS station to receive updates from another IGSS station, click the Update IGSS Soft-
ware button in the IGSS Master > Information and Support tab to open the IGSS
Updater form.
If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. In the Preferences tab of the IGSS Updater form, select .ZIP file in the Update Source
group.

The File path field is now accessible.

3. In the File path field, enter the path to the location of the .zip update file. If you do not define a
valid or accessible path, no update files can be detected by the IGSS station.
4. Click the Commit button to save the update changes.

Click the Revert button to discard all changes to the IGSS Updater form
and reload the original settings.

See Also

"Switching between Design and Runtime modes" on page 50

IGSS Updater form

"Updating your IGSS software" on page 81

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Set up automatic check for available updates

You can set up your IGSS installation to automatically check for available updates from the defined update
source (IGSS Update server, IGSS station or IGSSUPDATE.zip file) or you can manually check for available
updates.

If you want to update an IGSS station to get updates from another IGSS station, you must set up each sta-
tion to use another IGSS station as the update source.

Automatic check for available updates

If the IGSS installation is set up to automatically check for available updates, new updates in the defined
update source will be queried once every 24 hours, with the starting point being when the Commit button
is clicked.

If new available updates are detected, the update package will be downloaded to a temporary folder on the
local machine, readying the program for an update installation.

Automatic download limitations

If the selected update source is IGSS Update Server, updates will not be automatically downloaded
between 08:00 and 17:00, Danish time in order to prevent erroneous download of incomplete update files.
This is because during Danish working hours, the IGSS Update Server may be updated with new files pub-
lished by the IGSS Support and Development teams.

If the IGSS installation downloads and installs a mix of old and new update files, there is a risk, however
theoretical, that the update may cause program crashes and irregularities. To avoid this, automatic down-
load of update files from the IGSS Update Server during Danish working hours (08:00 to 17:00) is disabled.

To automatically check for updates: In the Fetch updated files group on the Preferences tab, select
Automatically in the background

Manual check for available updates

You can always conduct a manual check for updates on the defined update source.

The update check will be conducted and downloads started (if the Install update button on the Update
tab is clicked) regardless of the selected update source and time.

To set up manual check for updates: In the Fetch updated files group on the Preferences tab, select
Manually on request

See Also

"Switching between Design and Runtime modes" on page 50

IGSS Updater form

"Updating your IGSS software" on page 81

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Roll back an update

You can roll back an update and restore any files that were updated to their previous status. Rolling back
an update will re-introduce any program errors, inconsistencies or older functionality that the update in
question should have fixed.

To roll back an update

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.

If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. Select the update you want to roll back in the Saved restore points field on the IGSS
Updater form > Restore Points tab.
3. Click the Release history button to view any relevant release notes attached to the selected
update.
4. Click the Restore button to re-install the files originally replaced by the selected update and
remove the update files.

All files that were affected by the selected update will be restored.

Restoring files manually

You can also restore the files manually by navigating to the RestorePoints folder in the
GSS\Updater folder in the IGSS installation path, finding the update you want to restore and copy the
files in the Oldfiles folder into the GSS folder.

The default IGSS installation path is C:\Program Files\Schneider Electric\IGSS32\V14.0 for 32-bit machines
and C:\Program Files (x86) \Schneider Electric\IGSS32\V13.0 for 64-bit machines.

When restoring files manually, you can select which files to restore.

When restoring individual files, please note that many files in IGSS require
other files of the same build number. These affected files will typically be
included in the updates from IGSS but restoring these files individually may
cause your IGSS installation to malfunction.

You must have administrator credentials when copying, removing or delet-

ing files in many of the standard folders used for IGSS installation - for
example the Program Files and Program Files (x86) folders.

See Also

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IGSS Master User Guide - IGSS V14

"Switching between Design and Runtime modes" on page 50

IGSS Updater form

"Updating your IGSS software" on page 81

Delete all restore points

If you update your IGSS installation regularly, many files will be stored as restore points. This will use
increasingly larger amounts of disk space but will not affect IGSS performance.

If you want to free disk space on the IGSS installation disk, you can delete all restore points, deleting the
old original files and new update files in one process.

To delete all restore points

1. Click the Update IGSS Software button in the IGSS Master > Information and Support
tab to open the IGSS Updater form.

If the Update IGSS Software button is not available, you must switch mode from Runtime
Mode to Design Mode.
2. Click the Delete all restore points button to delete all restore folders and files.

Deleting restore points manually

You can also delete restore points manually by navigating to the RestorePoints folder in the GSS\Up-
dater folder in the IGSS installation path, finding the update you want to delete and deleting the folder and
file.

The default IGSS installation path is C:\Program Files\Schneider Electric\IGSS32\V14.0 for 32-bit machines
and C:\Program Files (x86) \Schneider Electric\IGSS32\V13.0 for 64-bit machines.

When deleting restore points files manually, you can select which restore points to delete, allowing you to
delete the oldest restore points while retaining the newest.

You must have administrator credentials when copying, removing or delet-

ing files in many of the standard folders used for IGSS installation - for
example the Program Files and Program Files (x86) folders.

See Also

"Switching between Design and Runtime modes" on page 50

IGSS Updater form

"Updating your IGSS software" on page 81

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Chapter 6 The Application Menu

6.1 Creating a new IGSS project

To create a new IGSS project, do the following:

1. In the Application menu, select New Project.

2. Click Next > .
3. Select Create a new IGSS project and click Next > .
4. Enter the name of the new project and specify the location. By default, a sub-folder with the
name of the project is created in the selected path.

5. Click Next > .

6. The next step depends on whether you are setting up a single user station or a multi-user sys-
tem.
l Set up a single user system
l Set up a client/server system

6.2 Switching between Design and Runtime modes

When you want to switch between the two modes, do the following:

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1. In the Application menu, select either Runtime Mode or Design Mode.

You can very easily distinguish the two modes. If the Design and Setup
tab is visible, you are in Design mode.

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Chapter 7 Ribbon Walkthrough

7.1 Home Ribbon

Starting and stopping the configuration

To start an IGSS configuration

l On the Home ribbon, click the Start button.

To stop an IGSS configuration

l Click the Stop button.

To restart an IGSS configuration

l Click the Restart button.

On a Single User Backup Server station, you will have a drop-

down on the Restart button. It allows you to restart the station in
either normal mode or Single User Backup mode.

To manually start Supervise

l If the Supervise module does not start automatically, click the Supervise button.

Manually starting IGSS applications

If you want to start a specific module during supervision, simply click the module name on the Home tab
under Applications.

The Notifier and Winpager modules require an add-on in the license file. They are only enabled, if you
have purchased the appropriate license.

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If the users always want specific modules to be started during supervision,

they can be auto-started. This is done in System Configuration on the
Startup tab.

Changing the language

IGSS has the ability to change language online.

To switch language
l On the Home tab under Language, select the language you want to view.

The language will change immediately in the following modules:

- IGSS Master
- Supervise
- Alarm
- Maintenance

For the remaining modules, simply restart the module to switch to the selec-
ted language.

Run a playback interval

If you want to run a playback interval in the Supervise module's diagrams, you must do the following:

1. Ensure the IGSS Master is started and the IGSSconfiguration is loaded and running.
2. In the IGSS Master > Home tab, click the Player button to open the IGSS Player form .
3. Click the Define Playback Interval button to open the Define Playback Interval form and
define the playback interval ( the period of time which historical log data is displayed in the dia-
grams and objects)
4. Start the playback and monitor the diagrams during the playback sequence
5. Once the playback is ended, close the IGSS Player form and return IGSS normal running mode.

You can learn more about IGSS Playback in the Supervise help file (Run.chm)

You can also start IGSS Playback from the Tools menu in the Supervise module.

See Also

IGSS Playback

The IGSS Player form

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Send message to all stations

You can send a short message to all stations that are connected to the IGSS server. A message window will
be displayed in the Supervise module of all operator stations.

You can prevent operators from closing the message window and you can define when the message window
will automatically close.

1. Ensure the IGSS Master is started and the IGSSconfiguration is loaded and running.
2. In the IGSS Master > Home tab, click the Broadcast Message button to open the Broad-
cast Message form .
3. Enter the message you want to send to all stations in the Text message to display on all
stations field. You can only enter 400 characters in the message.
1. If you want to prevent operators from closing the message window on their stations,
select the Operators cannot close this message check box.
2. If you want to define when the message window will automatically close, select the
Remove message after check box and enter the number of hours the message win-
dow is to be displayed. The minimum value is 1 hour and the maximum value is 100
hours.
4. Click the Broadcast Message button to send the message to all connected stations.

You can also send messages to all stations from the Tools menu in the Supervise module.

See Also

Broadcast Message form

7.2 Design and Setup Ribbon

Lock a Project

You can limit who can work on the project to the present owner of the Definition and System Con-
figuration modules only by enabling the Project Locking feature.

Project Locking requires correct set up and use of the IGSS User Administration module as users and user
rights are used to register who has locked a project and whether or not the person has sufficient rights to
open and edit the modules. See 1 below. When Project Locking has been enabled, the Project Lock group
will be displayed and is accessible on the Design and Set up tab in the IGSS Master .

Project Locking is not enabled by default and must be enabled in the System Configuration module.

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Project Locking enabled

When Project Locking is enabled, a developer or system designer will be required to lock (take ownership
of) the Definition and System Configuration modules in order to make changes to these modules.

Once a user has locked the Definition and System Configuration modules, he or she is considered the
Owner of the modules and may make changes to the modules.

If the Definition and System Configuration modules are owned (locked) by someone else and a user
who does not own them, opens one or both of these modules, they will open in Read-Only mode, pre-
venting changes. A warning will also be displayed, informing the current user that the modules are locked
by someone else.

When the owner has completed any changes and saved (for System Configuration changes) or run
Check and Install/Check and Deploy (for changes in the Definition module), the modules can be
unlocked again, allowing others to access the modules. The lock can also be maintained, allowing the
owner to open the modules again to make more changes.

You cannot unlock the modules if the Definition or System Configuration modules still are open on the
local machine.

Only users with the Can Define global right may open the System Configuration or Definition module

Unlocking a project you do not own (Force Unlock)

A user with the Can Administer global right can unlock a project another user currently owns, effectively
freeing the project for editing.

The previous owner will not be able to save any changes made to either the Definition or System Con-
figuration modules as the project is now locked.

It is advisable to inform and give the current owner sufficient time to save
and deploy any changes to the project before force unlocking the project.

Project Locking not enabled

If Project Locking is not enabled or disabled, anyone 1 may open and edit the Definition and System Con-
figuration modules and the Project Lock group will not be displayed on the Design and Set up tab in
the IGSS Master .

1 If the IGSS User Administration module is enabled and correctly set up, only users with the Can Define
global Right may open and edit the Definition and System Configuration modules

See Also

Lock/Unlock a Project

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Creating a new IGSS project

Open a Project

IGSS can load one configuration at a time. It is not possible to load multiple configurations.

You can load (open) a project in two ways:

l On the Design and Setup tab, click the Open Project button to open the Select the IGSS pro-
ject to open form and browse to the .elm file.
l On the Design and Setup tab, in the Start page, click the Open link to open the Select the
IGSS project to open form and browse to the .elm file.
In both cases, the current project in IGSS must be stopped in order to load a new project.

Connect an operator station to a server

On the IGSS Server

1. Set up a client/server system in the multiuser system.

2. On Design and Setup tab, click the Check and Install button to compile and check the pro-
ject.
3. On the Home tab, click the Start button to start the project on the IGSS Server. You are ready
to connect the operator stations.

On the operator station

1. In the Application menu1, select Design Mode.

2. On the Design and Setup tab, click the Connect to New IGSS Server icon.
3. Enter the IP address of the IGSS Server and click Connect.

1 The Application menu is the first ribbon in the IGSS Master module. Click the icon to drop down the menu.
The menu contains items that were typically found in the File menu in previous versions of IGSS. In most
modules, an "Options" item allows the user to define global module settings. The Application menu was
introduced in the Microsoft Office 2010 package. It replaces the Application button (nicknamed Doughnut)
which was introduced in IGSS V7 and V8.

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4. In the Select this Station dialogue, select the operator station you want to connect to the
server. Note that when the dialogue opens, you will only see available operator stations, which
are “pure” operator stations. To see stations that also have other functions e.g. act as a server
in a dualized (hot standby) server system or as a distributed driver with or without single-user
backup, select the Show advanced station types button. 

5. Click the OK button to connect the operator station to the IGSS Server.

Once connected, the status panel to the left should look like this:

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Starting the design tools

When you design an IGSS project, you will use the tools listed in the Configure group on the Design and
Setup ribbon.

Here is a very short introduction to the tools. For further details refer to the Help file for the individual mod-
ule found on the Help page in the Documents and Status pane1.

Module Description

l Set up servers and operator stations

System Configuration l Set up the communication drivers
l Configure project settings

l Design mimics and graphs

Definition l Design standard reports
l Create objects and link to PLC addresses

Symbol Editor Design your own symbols

l Set up users and user groups

User Administration l Set up global system rights
l Set up object-specific rights

Allows the user to create user defined dashboards with various displays
Dashboard
(snapshot values, LOG values, graph, etc.).

1 The Documents and Status pane is located in the left side of the IGSS Master window just below the rib-
bon. At the top of the pane, you see the status of the system. In the lower part of the pane, you select
which documents you want to view/modify: Help - Help files organized in categories Reports - Standard
and customized reports Dashboards - User defined dashboards

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Module Description

Audit Trail Records all user actions to allow very accurate tracking of plant events.

Allows you define jobs that are automatically executed either with a
regular interval or based on an IGSS event.
Job Scheduler

One of the typical uses is automatic printing of daily reports.

Create maintenance jobs to ensure that maintenance is performed in

due time. The operator will get an alarm when the maintenance inter-
Maintenance
val expires. Maintenance alarms can be viewed in the standard alarm
list.

Collect, display and acknowledge alarms from IGSS and other SCADA1
Notifier systems in the same alarm list. Send the alarms to the duty personnel
as an SMS to their cell phone or inform other personnel with an e-mail.

Allows you to send alarms to mobile phones or personal pagers during

Winpager (Legacy)
hours where the plant is unmanned.

Deploy the project

When you've made changes to your project - either in the System Configuration module or in the Defin-
ition module - you must install (compile) the changes.

When you install a project, the Install and Check module (Chelm) will check for configuration errors in
the project.

You have two options when you want to install (compile) your changes:

This option is always available, no matter whether the project is run-

Check and
ning or not. If the project is running, using this option will require
Install
that data collection is stopped for a brief period.

This option is only available when the project is running. Using this
option, you will update the running project, but data collection is not
stopped. This means an unbroken sequence of LOG files and other
Check and
historical data. In a multiuser system, the Check and Update option
Update
will also be less intrusive to the operator. The operation station will
remember which diagram was active and return to that view after
the update.

Installation (compile) process

When you choose one of the above options, you will first be asked to save your changes. Then the Install-
ation Options dialog box will appear.

1 Supervisory Control & Data Acquisition

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Initially, you only need to know a few options in the dialog box:

Field name Description

If you do not have all pictures for the project, you can enable this
Do not report errors on miss- option.
ing pictures The option is typically used by Technical Support and by system integ-
rators, if they do have the entire project at their disposal.

If you do not have the communication equipment connected, you can

enable this option.
Do not report driver setup
errors
Again, this is typically used by Technical Support and by system integ-
rators, if they do have the equipment at their disposal.

Select this option, if you just want to install the project without gen-
erating the installation report.
This will make the installation faster and you will not get a message at
the end of the installation process.

Do not generate report The installation report documents the entire

project. It lists all the objects, alarms, driver
setup, etc. However, it is typically not used so
much in the development phase. But when you
need to deliver the project documentation to
the end user, it is very useful and informative.

Once you've set up the above options, you can select this check box to
Skip this dialog
hide this dialog box.

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The remaining options relate to the installation report. Refer to the Help button in the Installation
Options dialog box for further information.

Successful installation
If the installation is successful, the following will happen:

l A backup version of the project will be saved in the 7TBackup subfolder of the project path
l The message "Installation successfully completed" will appear, if you did not select the Do not
generate report check box
l If you did a Check and Install , go to the Home tab and click the Start button.
l If you did a Check and Update, the project is automatically restarted.

In case of installation errors

If there are configuration errors in the project, the Troubleshooter module will appear. It will assist you in
correcting the errors.

Typical configuration errors include:

l Forgot to link an alarm text to each alarm atom enabled

l Forgot to select a communication driver or external type1
l Specified node numbers which were not configured in System Configuration
l Moved/deleted images in the project
l Moved/deleted other file types linked to the project (databases, ActiveX controls, etc.)

The Troubleshooter module will list the errors one-by-one. Use the module as follows:

1. Double-click each line to go directly to the error location in the project.

2. Correct all errors and close the Troubleshooter module.
3. Install again.

Here's an example where the system designer forgot to link an alarm text to the alarm atom.

1 The external type identifies the data type used in the PLC to represent the process value. When IGSS
knows this format, it automatically converts the value to normal integers. The available data types are
driver-specific and can be enabled or disabled in the System Configuration program. Examples of external
types are: FP8 (fixed point 8 bit), FP16 (fixed point 16 bit) and FP32 (fixed point 32 bit).

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7.3 Runtime and Diagnostics Ribbon

Browsing the system log files and report folder

To browse the system log files

l On the Runtime and Diagnostics Ribbon1, click the Browse Log Folder button. The folder
now appears in the Windows Explorer.

The folder contains the following folders and file types:

Filename/
File type Description
Folder name

A MiniDump saves a shap shot of the current state of

the application, which has run into a program excep-
tion. This allows IGSS supporters and developers to
debug the program.

In some cases, IGSS support will ask you to send the

MiniDump to troubleshoot your IGSS project.
MiniDumps Crash dumps
The MiniDump consists of two files (sample names):

l DUMPD999_MASTER_10119_20100504_122302.DMP
l DUMPD999_MASTER_10119_20100504_
122302.DMP.GSSTLOG

The filename consists of the following elements:

1 The Ribbon is a new term/element in the Microsoft universe. The Ribbon replaces the well-known toolbars
in applications. The Ribbon provides quick access to the most commonly used functions in the application.
The Ribbon is divided into logical groups (the tabs) and each tab is divided into sections (the blocks in the
tab). The Ribbon is context-sensitive which means that only relevant functions are accessible dependent
on the current user action.

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Filename/
File type Description
Folder name

DUMPxxxx where xxxx is the unique identification

of the IGSS license used. This license code can
also be viewed in the About dialog box.

MASTER is the name of the IGSS module

10119 is the build number in use

20100504 is the current date

122302 is the current time

For each driver enabled in System Configuration

form, messages and errors are written to the driver log
file. IGSS continues to write to this file up to the default
10 MB limit. In some cases, IGSS Support will ask you
to increase the limit. They will provide the instructions.
The amount of information in the log file is determined
Driver log by the log level. The higher the log level, the more
drvlog[ID].log information.
(current log file)
The driver log files are best viewed in the Driver Log
viewer started from the Runtime and Diagnostics
tab.

See "Troubleshooting using the Driver Log" on page 75

for further information.

When the 10 MB limit is reached, the above file is saved

as the historical log file. By default, it also has a 10 MB
Driver log limit. A new current log file is created automatically.
drvlog[ID]x.log
(historical log file)
The historical log file can also be viewed in the Driver
Log viewer.

System and application messages and errors are writ-

ten to the event log file, Gsst.log.

As is the case for the driver log file, the maximum file
size is by default 10 MB. In some cases, IGSS Support
will ask you to increase the limit. They will provide the
Event log instructions.
Gsst.log
(current log file)
The amount of information in the log file is determined
by the log level. The higher the log level, the more
information.

The event log files are best viewed in the Event Log
viewer started from the Runtime and Diagnostics

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Filename/
File type Description
Folder name

tab.

See "Troubleshooting using the Event Log" on page 74

for further information.

When the 10 MB limit is reached, the above file is saved

as the historical log file. By default, it also has a 10 MB
Event log limit. A new current log file is created automatically.
Gsst.bak
(historical log file)
The historical log file can also be viewed in the Event
Log viewer.

When you install IGSS, all installation messages and

errors are written to the installation log file. This file
records messages from the first part of the installation
process where the prerequisites for the final install-
Install.log Installation log
ation are copied.

If you run into problems, open the file in a text editor to

troubleshoot.

When the prerequisites are in place, the installation pro-

Microsoft Installer gram will copy all the IGSS system and help files to
Msi.log
log your system. Any messages or errors caused by this
process will be written to this log file.

The legacy module, Winpager, will write messages and

errors to this log file.
Winpager.log Winpager log The amount of information in the log file is determined
by the log level. The higher the log level, the more
information.

To browse the report folder

l On the Runtime and Diagnostics Ribbon, click the Browse Report Folder button. The folder
now appears in Windows Explorer.

Filename File type Description

Alarms which are acknowledged and ended are written

to the Alarm log file.
AL1006.ALM
Alarm log file
(ALYYMM.ALM)
The alarms can be viewed in the Alarm Log in the
Alarm module.

G2100407.BCL BCL file (reduced See the topic BCL files.

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Filename File type Description

(GXYYMMDD.BCL) data)

10060307.LOG
LOG files See the topic LOG files.
(YYMMDDHH.LOG)

By default, IGSS will calculate and save hour-day-

month values in this Microsoft Access database. The val-
ues are used for calculating the results in the periodical
Hour-day-month
Genhdm.MDB reports.
values

The hour-day-month values can also be redirected to

an SQL Server.

All data about jobs defined in the Maintenance module

are by default saved in this database.
Mntdb.MDB Maintenance jobs

The data can also be redirected to an SQL Server.

Alarm notes and All alarm notes and object notes are saved in this data-
NoteDB.MDB
object notes base.

For each dashboard created, a file with the dashboard

Pump Station.DASH Dashboard file
name is created.

One text file for each memo widget created in the IGSS
Annual motor check-
Memo widget text Dashboard. A TXT file may be reused in multiple dash-
.TXT
boards.

Filters created in the Audit Trail module are global in a

AuditTrail.FILTERS Audit Trail filters multi-user system. Thus, they are saved in the shared
report folder.

The scan file contains the raw data communicated

between the Data Collection engine and the PLC driver.
By default, only alarm data packets are logged, but if
you enable the Start with extended logging option
Demo.SCN on the Data Collection tab of the System Con-
Scan file
(MyProject.SCN) figuration form, all data packets will be written to this
file.

Read more about the scan file in the System Con-

figuration help file.

When the Start with extended logging option is dis-

abled, the max. size of the scan file will be 1 MB.
Scan backup files
Demo.SC0 - Demo.SC6
(0 - 6) 7 backup versions will be saved. The backup file is
saved at midnight or when the max. limit of 1 MB is
exceeded.

Historical BCL
BCLDELTA.DCX
data

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Filename File type Description

See the topic Historical values to BCL files - Online and

Offline in the System Configuration help file.

Delta file read by

BCLDELTA.UPX
Genhdm See the topic Historical values to BCL files - Online and
Offline in the System Configuration help file.

Custom Report (RMS) Folders

When the system designer works on the report templates in Excel, he will preview the reports. These tem-
porary reports will be saved in the report folder under the subfolder RMS. The filenames are:

l 5a2c3aaa-b0f5-4608-8c3f-4a71a79630f3.RMS (the prefix is a GUID)

l RMS.dic (this file maps the GUIDs to the names of the report templates)

When the end user wants to generate a report, he can choose to save it as an HTM or XLSX file. The file loc-
ation is specified on the Report Options page in the Document Actions pane in Microsoft Excel. The nat-
ural choice would be the report folder. You can choose to create Year-Month-Day subfolders for easy
tracking of reports.

By default, the filename will be the same as the report name. This can, however, be changed on the
Report Options page. The folder/file structure may look like this:

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Viewing the Detailed Status

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Overview 

The Detailed Status tab page displays the status of IGSS and user applications started or available
through the IGSS Master.

The list of applications is divided in to Core Applications, Normal Applications and User Applic-
ations. You can see the status of the application, the CPU and Memory usages as well as whether the
application is set up to start automatically and if the application is presently hidden.

Preconditions

The project must be running.

Where do I find it?

The Detailed Status button is found on the Runtime and Diagnostics ribbon.

Field Help 

Field name Description

This station type Shows the station type: Single user, server, operator station, etc.

Name of this station The station name as specified in the System Configuration form.

Project path The absolute path to the current project.

Report folder The absolute path to the report folder.

The list of applications running, split into Core Applications, Normal

Applications
Applications and User Applications.

Select the module or application you want to start manually and click
Launch
Launch.

Select the module which for some reason is not working correctly and click
Kill
Kill.

Show/Hide With this button you can show or hide the application window.

To create a memory dump (or minidump), click this button. A message will
appear showing the file location and filename.
Create Memory Dump
For more details about minidumps, read the topic "Browsing the system log
files and report folder" on page 62.

Show all
(including applications Select this check box to display all available modules and applications.
not set to auto-start)

See Also

"Automatic startup of windows applications" on page 106

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Viewing the System Monitor

Use the System Monitor tab to gain an overview to the central elements of the running IGSS system.

The tab pages of the System Monitor tab

l The System Information tab page displays the status of various system operations such as
object value and alarm number changes and records written to databases.
l The Driver Information tab page displays the general status of all deployed drivers in the con-
figuration, the number of packets and size of bytes transferred as well as the buffer usage in per-
cent.
l The Connection Information tab page displays the status of all connected stations, the type and
IP address as well as the number of information packets and size of bytes transferred . Additionally,
an overview of the update status of the stations can be obtained.

Preconditions

The project must be running.

Where do I find it?

The System Monitor button is found on the Runtime and Diagnostics ribbon.

Field Help , System Information tab

Field Description

Displays how many times the Data Collector (DC.exe) program is able to
handle its payload.

One count is approximately equal to 100 potential data packets or 100 com-
mands, VBA executions etc. managed. The faster the counter runs, the bet-
ter the DC.exe program is at executing its payload.

Internal system loop The counter can be used as a rough indication of the status of the Data Col-
counter lector program. An average DC.exe will run about 50 to 100 and will run
slower if the DC.exe cannot execute or handle its payload, for example it
there are bottlenecks, queues or problems writing (getting rid of) data.

The Data Collector (DC.exe) is a central element of your IGSS installation

and manages all of the data collection/data handling within the program. The
Data Collector also manages all VBA code and all calculations as well as
object updates and simulations.

Displays the number of changes to object values:

l As a total since the system started

Object Changes l As a current number per minute
l As an average per minute

Changes can be new object values, operator-defined alarm limits, changes

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Field Description

to object states and the issuing of commands, to mention a few.

Displays the number of changes to registered alarm records:

l As a total since the system started

Alarm Changes l As a current number per minute

l As an average per minute

Alarm changes are not only new alarms, but also alarm acknowledgments
and auto-acknowledgment of alarms.

Displays the number records written to LOG files:

LOG Records written l As a total since the system started

l As a current number per minute
l As an average per minute

Displays the number records written to the SQL Server:

l As a total since the system started

SQL Server records writ- l As a current number per minute
ten
l As an average per minute

If you have not connected you r IGSS installation to an MS-SQL Server ,

these values will be 0.

Displays the number calculations performed by the system:

l As a total since the system started

l As a current number per minute
l As an average per minute
Calculations performed
Calculations at runtime must be enabled in the Enable calculations at
runtime check box on the Data Collection tab in the System Con-
figuration form.

Calculations are set up on the Calculations tab in the Object Properties

form for each individual object in the Definition module.

Displays the number error packets received from the drivers:

Error packets from l As a total since the system started

drivers
l As a current number per minute
l As an average per minute

Displays the number of COM Read operations performed by the system:

COM Read operations l As a total since the system started

l As a current number per minute

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Field Description

l As an average per minute

If you are not using any COM technology in your configuration, these values
will be 0.

Displays the number COM Write operations performed by the system:

l As a total since the system started

COM Write operations l As a current number per minute

l As an average per minute

If you are not using any COM technology in your configuration, these values
will be 0.

Displays the number of COM handles in use by the system:

l As a total since the system started

COM handles in use l As a current number per minute

l As an average per minute

If you are not using any COM technology in your configuration, these values
will be 0.

Field Help , Driver Information tab

Field (Column) Description

Data source name Displays the driver name from the System Configuration form.

Station name Displays the station name the driver is attached to.

Displays the status of the driver.

There are the following status:

l Not responding
l Idle
l Running
Status l Connected
l Connecting...
l Start connecting...
l Disconnected
l Shutting down...
l Resetting...
l Suspended

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Field (Column) Description

l Unknown

Total packets i n Displays the total number of incoming data packets from the driver.

Total packets out Displays the total number of outgoing data packets to the driver.

Total bytes in Displays the total size of the incoming data from the driver.

Total bytes out Displays the total size of outgoing data from the driver.

Displays the total buffer usage used for incoming communication, expressed
Butter usage in (%)
as a percentage of the total buffer capacity.

Displays the total buffer usage used for outgoing communication, expressed
Butter usage out (%)
as a percentage of the total buffer capacity.

Last error code Displays the last received error code from the driver.

Field Help , Connection Information tab

Field (Column) Description

Station name Displays the name of the connected station

Displays the type of connected station

There are the following station types:

Type l IGSS Station: The station is a known IGSS station

l OPC Server: The station is an OPC server
l Synch Server: The station is an IGSS station used as a Synch Server.
l Unknown!: The station type is unknown.

IP address Displays the IP address of the connected station

Displays the status of the connected station:

l Active
l Free
Status l Logged in
l Logging out
l Terminating
l Unknown

Displays the number of packets received by the station since the station was
Packets received
logged on.

Packets sent Displays the number of packets sent by the station since the station was

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Field (Column) Description

logged on.

Displays the number of bytes received by the station since the station was
Bytes received
logged on.

Displays the number of bytes sent by the station since the station was
Bytes sent
logged on.

Displays the update status of the station:

l No: The station does not have the same update number as the IGSS
Same update as Server server ans should be updated.
l Yes: The station has the same updated number as the IGSS server
and does not need to be updated.

Displays the IGSS User name presently logged into the station.

If the field is empty, then no user is logged on or the you are not using the
User logged in
IGSS User Administration module.

This field is updated whenever a user logs on or logs off the station.

Displays the number of minutes left until the current user is automatically
logged out, if the Auto Logout is enabled for the user and/or user group in
Minutes to Auto logout the IGSS User Administration module.

This field is updated every minute.

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Troubleshooting using the Event Log

Overview 

If you run into a problem or an error in IGSS, use the Event Log for easy troubleshooting.

Preconditions
None.

Where do I find it?

The Event Log button is found on the Runtime and Diagostics tab.

Field Help 
Only fields which require help are documented below.

Field name Description

Select the modules for which you want to view events. Let's say you are
Filter on facility troubleshooting a driver error. Then you may want to see messages from
the DC and 7TDRV modules.

By default, most IGSS modules start with a logging level of 0. This means
that only error messages are logged. However, in some cases troubleshoot-
Filter on log levels ing requires more information than provided by level 0. In that case, click
the Logging Levels button and increase the log level for the module in ques-
tion.

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Field name Description

By default, the current event log file, Gsst.log, is displayed.

To view the previous event log file, Gsst.bak, select the Previous event
Event source file from this station option.

To view another event log file, select the Events from file option and
browse for the file.

<< Filter To open the filter pane, click this button.

Find Enter a text to search for in the text box and click Find.

Auto-update To refresh the Event Log window automatically, click this button.

Troubleshooting using the Driver Log

Overview 
When you have communication driver problems, two great troubleshooting tools are available in the IGSS
Master:

l The Driver Log window

l "Testing drivers with the Communications window" on page 78(previously T7T Driver Test module)

Preconditions

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The following preconditions must be met before you can use the Driver Log window.

l Real-time communication must be enabled in the System Configuration form (disable sim-
ulation)
l At least one driver must have been set up
l At least one driver must be running

Where do I find it?

The Driver Log button is found on the Runtime and Diagnostics tabpage.

Field Help 
Only fields requiring help are documented below.

Field name Description

By default, most IGSS modules start with a logging level of 0. This means
only error messages are logged. However, in some cases troubleshooting
requires more information than provided by level 0. In that case, click the
Filter on log levels Logging Levels button and increase the log level for the module in ques-
tion.

This field can then be used to filter out specific log levels.

By default, the current driver log file- Drvlog[ID].log- is displayed.

Example: Drvlog34.log is the driver log file for driver ID 34.

To view the previous event log file, Drvlog[ID]x.log, select the Previous
event file from this station option.
Event source

To view another event log file, select the Events from file option and
browse for the file.

To view the selected file in Windows Explorer,

<< Filter To open the filter pane, click this button.

Find Enter a text to search for in the text box and click Find.

Auto-update To refresh the Event Log window automatically, click this button.

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Control the log levels

Overview 
The log levels determine which messages are written into the two log file types:

l Event Log file, Gsst.LOG

l Driver log file, DrvLog[ID].log

By default, all modules are set to a log level of 0 (zero) which means that only error messages are written
to the log. The need to increase the log levels will arise, if you run into a problem which cannot be solved
from error messages only. IGSS Technical Support can assist you in this process.

Preconditions
None.

Where do I find it?

The Logging Levels button are found on the [[[Undefined variable IGSSVariables.TabName-
Runtime]]] ribbon.

Field Help 

Field name Description

Each module is listed, including the low-level subsystems. The log level can
List of applications,
be set from 0-99.
drivers and sub-sys-
tems
0 is the default for all modules and should only be changed, if requested by

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Field name Description

IGSS Technical Support.

Using a high logging level for core applications,

drivers and sub-systems may affect system per-
formance and should only be used for a limited
time when tracking down a specific problem.

Clear All Will reset all log levels to 0 (zero).

Set All Will set the log level of all modules to the log level of the selected module.

Testing drivers with the Communications window

Overview 

The Communications window (T7T in previous versions) allows you to:

l View all communication telegrams coming from the PLC or being sent to the PLC addresses
l Filter the telegrams according to driver, node, word offset, etc. to only view specific telegrams
l View the raw binary, decimal, hexadecimal values
l Display the data as specific data types (external types)

Preconditions
The following preconditions must be met:

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l Real-time communication must be enabled in the System Configuration form (disable sim-
ulation)
l At least one driver must have been set up
l At least one driver must be running

Where do I find it?

The Communications button is found on the Runtime and Diagnostics tab.

Field Help 
Only fields requiring help are documented below.

Field name Description

Limit packet
display to
Will filter the data packets to show only the word offsets selected under Offset in the
filtered
Packet filter.
word off-
sets

Show
To show the packet data as various data types, select the appropriate data type. The
packet data
drop-down list contains all available external types.
as

Enable Select this check box to enable the packet filter(s) defined below. The list of historical
packet filter data packets will not be filtered, but all future packets will.

Click the Add button to define a filter. Use the check boxes and fields to specify the fil-
ter criteria. You can add multiple filters, if required. You may want to have predefined fil-
ters for each driver you are using.

You can enable/disable the filters by selecting or clearing the filter check boxes.
Packet filter

Click the Remove button to remove a selected filter.

Click the Clear button to reset all filter statistics, remove all filters and remove the con-
tents of the Communication Monitor list.

Click the Start button to start the communications analyzer.

Start/Stop/-
Click the Stop button to stop it.
Go To End

Click the Go To End button to go the last packet in the list.

List of pack-
The top list shows the data packets from the current session (since you started the pro-
ets (this ses-
ject). The list can show up to 10,000 data packets and 1,000 error packets.
sion)

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Field name Description

The first column shows whether the data is coming from the PLC or is going to the PLC.
If an error occurs, the line becomes red and shows the error code information.

Each packet has a number and the rest of the columns are self-explanatory.

The Information column contains detailed error information as shown above.

The lower part of the list shows the data in the packet selected in the list of packets.

It shows each value with the following information:

Word offset Shows the word in which the value is located.

Binary Shows the value in binary format.

Selected
data packet Dec Shows the value in decimal format.

Hex Shows the value in hexadecimal format.

Data type (external

Shows the data type received from the PLC.
type1)

The lower right pane shows status information for the Communications Analyzer.

It will show the following information:

Time for connecting to

the driver

Time for startup of the

Status field Communications Ana-
lyzer

To driver Number of packets sent to the driver (from PLC)

From driver Number of packets sent from the driver (to PLC)

Number of packets filtered away from the selected data

Filtered
packet list.

1 The external type identifies the data type used in the PLC to represent the process value. When IGSS
knows this format, it automatically converts the value to normal integers. The available data types are
driver-specific and can be enabled or disabled in the System Configuration program. Examples of external
types are: FP8 (fixed point 8 bit), FP16 (fixed point 16 bit) and FP32 (fixed point 32 bit).

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Field name Description

Time for connecting to

the driver

Number of errors detected (marked red in the list of pack-

Errors
ets).

l the time for Logging on to the driver interface

l the time for startup of the Communications Analyzer

Using the built-in PLC simulator

The TCP/IP PLC Simulator can communicate directly with the Generic TCP/IP Driver (ID 34). The simulator
can be very helpful in testing various scenarios when you don't have a real PLC connected.

With the simulator you can -

l Set values in the simulator and instantly view the values in the Supervise module
l Set alarm bits in the simulator and instantly view the alarms in the Alarm module.
l Set values in the Supervise module (for example, set points) and immediately view the bit pat-
tern in the simulator.

For more information about the simulator, refer to the TCP/IP PLC Simulator help file.

7.4 Information and Support Ribbon

Updating your IGSS software

The IGSS Support and Development team regularly publishes bug fixes, security updates and general pro-
gram improvements as updates to system, program and help files for released IGSS versions.

The IGSS Update form will compare the most recent files on the IGSS Update Server with the cor-
responding files in your IGSS installation. If the uUpdate Server files are newer than your local files, these
will be downloaded. The existing files will be backed up to the \Gss\Updater folder of your IGSS installation
and the new ones will be installed to the GSS folder.

Program updates are collected in update packages which contain all files submitted for update by the IGSS
Support and Development teams. Each update package is identified by a date, time and serial number
which enables system integrators or super-users to roll-back updates and gain an overview of which
updates have been installed on the IGSS stations of the plant.

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The IGSS Support and Development teams recommend updating your IGSS installations frequently in order
to ensure system uses the latest software which helps ensure efficient program usage and also in order to
take advantage of new features and increased security settings.

IGSS must be shut down to update

Updating your IGSS installation will require you to shut down your IGSS program as a running system can-
not be updated.

Update all IGSS stations at the same time

All IGSS stations in your plant must be updated to the same update serial number. If only some of your sta-
tions are updated, you may experience issues when running IGSS as the stations will not have the same
program functionality.

Update sources

You can update to your IGSS installation from multiple sources:

l The IGSS Update server

l Another IGSS station
l An update .zip file

Updating from the IGSS Update Server

Ultimately, all updates originate from the IGSS Update Server, which contains all files release for update by
the IGSS Support and Development teams.

You can set up each IGSS station to retrieve updates from the IGSS Update Server, either checking auto-
matically every 24 hours and downloading the updates to a temporary folder, ready to be installed on the
local machine or you can manually perform the update check.

If you use the IGSS Update Server to retrieve updates, you must be able to access the internet from the
machine which is to be updated. You can specify a proxy address if you need to access the internet from a
proxy or leave the proxy address empty if you are not using a proxy address.

Updating from another IGSS station

You can set up your IGSS station to download updates from another IGSS station, for example setting your
plant up to download updates from the IGSS Update server via the internet only on the IGSS Server. All
other operator machines can then check for and download updates from the IGSS Server using the local net-
work only.

The actual machine that is updated from the internet does not need to be the IGSS Server. It could be an
ordinary operator station, set up with the sole purpose of being the only “update machine” with access to
the internet.

The IGSSUPDATE.Zip file

All IGSS updates are also placed in a .zip file for manual installation in plants that do not have internet
access.

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You can download the .zip file from the IGSS Update server or create one based on the currently installed
update. In both cases, the .zip update file can be placed in a location which can be accessed by all IGSS
stations and thereafter downloaded and unpacked for installation on the local stations.

This allows you to test a released update package on one IGSS station and then distribute the update to all
IGSS stations set up to update from a local .zip file. You can therefore run your IGSS plant on updates that
can be slightly older than the currently released update, allowing for your own testing procedures.

The .zip file must be named IGSSUPDATE.zip in order to be used.

Checking for updates

You can set up your IGSS update procedure to check for updates automatically and regularly every 24
hours or check for updates manually by starting the IGSS Updater form and clicking the Check for
updates button.

The IGSS Updater form will check for any new updates, depending on the defined update source settings.

You cannot select individual update files to install or exempt from install-
ation. All files released for update must be installed in order to avoid
clashes between different versions of inter-dependent IGSS system files
and programs.

Update status of operator stations

System Monitor tab

You can see the update status of any online operator stations in the System Monitor tab in the IGSS
Master. The System Monitor tab is opened by clicking the System Monitor button in the IGSS Master
> Runtime and Diagnostics tab.

Server Connection Object (Digital Station object)

You can create a Server Connection object which monitors the update status of an online operator station
and can also be set up to trigger an alarm if the operator station is not updated correctly. The Server Con-
nection object compares the update serial number of the local IGSS with the update serial number of the
IGSS IGSS server and indicates if there is a mismatch - requiring an update of the operator station's IGSS
installation.

For more information on the Server Connection object, see the online help for the Definition module.

Release notes

Release notes are published for each update detailing the reason for the update. In cases of program errors
and bug-fixes, the original problem is often described and the suggested fix is detailed, if necessary.

You can also read the release notes attached to a newly available update before installing it and you can
read release notes for all already installed updates, gaining an overview of the update history for your
installation.

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Removing an update

Restore points are automatically created when you install a selected update in order to facilitate a roll-
back in case the installed update did not have the desired effect. The restore points are identified by a date
and time as well as the update serial number in case you have updated multiple times during one day.

When a restore point is created, the new update files are saved as well as a back-up copy of the original
files which were updated. The back-up copies are stored in the Updates folder in the GSS directory of the
local IGSS installation. This will over time increase the size of the IGSS installation on the disk and you
can free up space on the disk by deleting the restore points.

Restore points can be deleted through the IGSS Updater form or manually in the GSS folder by normal MS
Explorer functions.

You can roll back updates from the IGSS Updater form by selecting the restore point and then clicking the
Restore button. You can also manually restore selected files by copying the original files into the GSS
folder of the local IGSS installation folder.

Logging Levels

Separate logging levels have been implemented for the IGSS Updater form and update procedure
because the form is separate and independent of the IGSS Master which starts it. The logging levels
defined in the IGSS installation cannot be applied to the IGSS Updater form.

The logging levels are used to help IGSS Support troubleshoot and analyze any potential discrepancies and
errors with the update procedure or Updater form.

Like all logging level settings in IGSS, we do not recommend that you adjust the logging level settings
without consulting IGSS Support first.

View update status in the Supervise module

The update status of your IGSS station can be seen in the Supervise Module by creating and setting up a
Station Connection Object which can display the update serial number and also warn the operator if the sys-
tem needs updating after the IGSS server has been updated.

If the update serial number on the operator station is not identical to the update serial number on the IGSS
server, the Server Connection object can be set up to trigger an alarm and/or display the update status of
the operator station to "Update required".

The IGSS System object can also be set up to display the update serial number.

For more information about the Server Connection object and the System object, see the Definition help
in the Definition module or in the IGSS Master > Help Pane.

See Also

IGSS Updater form

Updating

"Update from the IGSS Update Server " on page 40

"Update another IGSS Station" on page 42

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"Update from another IGSS station" on page 41

"Update from the IGSSUPDATE.ZIP file" on page 43

"Create a local IGSSUPDATE.ZIP file" on page 44

Set up and roll back

"Set up update source for an IGSS station" on page 44

"Set up automatic check for available updates" on page 47

"Roll back an update" on page 48

"Delete all restore points" on page 49

Installing a new IGSS license

When you need to install a new license or upgrade the existing license, this is done very easily in IGSS.

1. On the Information and Support ribbon, click the License drop-down button.
2. Select the license you want to use.

l Select the item Install New License File to install a license file (options.txt) purchased from Sch-
neider Electric.
l Select the IGSS DEMO License to run our demo version.
This version allows you to configure 1000 objects and use one of our driver for 1 hour's real-time
communication.
l Select the IGSS FREE50 License to run the free 50 object version which is very useful for testing
IGSS.
This version allows you to configure 50 objects and use one of our 80+ communication drivers for
an unlimited period.

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3. If you choose Install New License File, browse to the folder where you stored the license file
(options.txt). Double-click the file name.

4. The Install License dialog box shows you the contents of the license you are about to install.
Click OK to install.

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5. If you choose IGSS DEMO or IGSS FREE50, the Install License dialog box appears imme-
diately. Click OK to install.
6. Whichever license you choose, IGSS needs to restart the project to apply the new license. When
this dialog box appears, click Yes to restart the project.

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7. After restart, you can verify that the correct license has been installed. The current license is
always shown in the status bar of the IGSS Master.

Viewing the current IGSS license

You can always view the contents of your IGSS license file in both Runtime and Design mode.

1. On the Information and Support ribbon, click the License drop-down button.
2. Select View Current License.

The options.txt file is shown on the License tab.

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FAQ and other resources

The web site, http://igss.schneider-electric.com/products/igss/index.aspx, contains comprehensive inform-

ation about product features, support and training.

To provide easy access to this wealth of information, we have provided some useful web links on the
Information and Support ribbon.

Frequently Asked questions

IGSS Technical Support continuously compiles the user's questions about IGSS. If the same question has
been asked often, the answer will be written and published in the FAQ.

It is advisable to consult the FAQ prior to contacting our technical support.

IGSS on the Web

From the IGSS portal, you can quickly access all important information about IGSS.

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Remote support using TeamViewer

In some support cases, the fastest and most effective method for resolving the problem is remote support.
Some of our customers have already tried this a number of times with the IGSS Technical Support staff.

Preconditions
The following preconditions must be fulfilled before a remote support session can be started:

1. The end user must have a valid Support & Update Agreement.
2. A support case must have been opened with IGSS Technical Support.
3. IGSS Technical Support must have accepted that remote support is the right method for resolv-
ing the problem.

How to start a remote support session

When the above preconditions are fulfilled, the session is started as follows:

1. Call IGSS Technical Support.

2. On the Information and Support ribbon, click the TeamViewer button.
3. Give the Your ID and Password to IGSS Technical Support.

4. IGSS Technical Support will now connect to the IGSS installation and help you fix the problem.

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About IGSS window

The About window shows the key information about the installed IGSS version. The About window also dis-
plays the information contained in the license file, Options.txt. This file resides in the C:\Program
Files\Schneider Electric\IGSS32\V14.0\Gss subfolder.

The following information is displayed in the tabs of the About Window:

General

The General tab contains broad information regarding IGSS and Schneider Electric

Information Example

IGSS version IGSS version 14.0

Portions of this software are based on copyright(s9:

3rd party copyright notices Copyright @1991-1997 LEAD Technologies, Inc.
Copyright @ 1998-1999 Chris Maunder

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Information Example

URL Schneider-electric.com

License

The License tab contains information regarding the specific IGSS license file for the local installation of
IGSS.

Information Example

Name of System Integrator Smart Engineering Inc.

Name of end-user PureWater Plant

01000-00-X-D-1-0244 - 9.00.00

Where:

l 01000 - is the number of objects purchased

l 00 - is the number of operator stations
l X - denotes the Extended version (now included
in the Standard version)
Serial no. followed by version no.
l D - denotes the sales system type. D means
Development type
l 1 - means that the system can run with one sim-
ultaneous drivers
l D999 - is the customer's identification number

For further details about serial numbers and order num-

bers, please contact your IGSS System Integrator or
Schneider Electric.

Options Installed N/A

License type DEMO SYSTEM

Objects: 1015 Used: 937

Number of objects – objects used

937 out of the purchased 1015 objects are used in the
current configuration.

Drivers and operator stations purchased Drivers: 1 Clients: 0

License Agreement

The License Agreement tab contains information about the specific license agreement between Schneider
Electric and the end user of the IGSS installation.

You can load the license agreement for preview or click the Print button to print the license agreement.

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Information/Field Description

License agreement Select the license agreement you want to preview or print.

Print Click this button to print the selected license agreement.

Preview Click this button to preview the selected license agreement.

If there are any special clauses that are important for your coun-
Special clause by country
try, you can select the relevant license agreements here.

Technical Info

The Technical Info tab contains a list of all the IGSS components, elements and programs that have been
installed on the local machine.

The version of each element is also displayed in the list as well as the full installation path .

Information/Field Example

File The element or component name.

Version The version and build number of the element.

Full path The installation path of the selected element.

Click this button to open the System Information form where you can gain an
System Info
overview of your windows installation.

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Chapter 8 Documents and Status Pane

8.1 The Status area

The Status area shows the current status of the running project. The following status messages and sym-
bols are used:

Icon Message Description

Data Collection running The heart icon is blinking when Data Collection is running.

This status is shown when the core services are started. The
System is started core services in IGSS V14 are Data Collection, Data
Server and Data Reduction.

This status is shown when the user has stopped the system
System is stopped
or in case of an unexpected shutdown of the core services.

This status is shown when the project is running in simulated

PLC communication is sim-
mode. The simulated mode is enabled/disabled in System
ulated
Configuration on the Data Collection tab.

This status is shown in the following situations:

Report folder is not access- l The report folder does not exist
ible
l The report folder is not accessible through the net-
work

This status is shown if the user disables Data Collection

Data collection disabled from the Supervise module. This can be done from the
(File menu, then Status and Control.

This status is shown if the user disables data logging from

Data logging disabled the Supervise module. This can be done from the (File
menu, then Status and Control

This status is shown if the user enables the extended data

Extended logging enabled logging1 from the Supervise module. This can be done
from the (File menu, then Status and Control

The operator station has been connected to the IGSS Server

System is started and con-
and the project is running.
nected to server
- Operator station only

The operator station is trying to connect to the IGSS Server

System is connecting to
using the IP address specified in the System Con-
server
figuration module.

1 Continuous backup of all scanned process values in a special log file, irrespective of whether these values
have actually changed or not, and prior to the application of any scaling or conversion procedures. The
extended log file stores the raw process data in the data format of the PLC.

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Icon Message Description

The operator station is disconnecting from the server and

System is stopping
stopping the project.

8.2 The Reports Pane

The Reports Pane shows all the reports configured for the current project.

The list contains all reports in IGSS : Ad Hoc Reports, Standard Reports as well as Custom Reports.

l Ad Hoc Reports are created and configured in the Supervise Module.

l Standard Reports are created and configured in the Definition module.
l Custom Reports are created in IGSS Master Master and configured in Microsoft Excel.

The Reports Pane displays the following information:

Icon Type Description

The name and contents of the report is configured in the Definition

module. The report layout is fixed in the Snapshot Standard Report
Snapshot Stand-
and can only be changed in the Definition module > Edit menu
ard Report
> Report Formats. However, you can always save the standard
report as a custom report to get full layout flexibility.

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Icon Type Description

The name and contents of the report is configured in the Definition

module. The report layout is fixed in the Alarm Statistics Standard
Alarm Statistics
Report and can only be changed in the Definition module > Edit
Standard Report
menu > Report Formats. However, you can always save the standard
report as a custom report to get full layout flexibility.

The name and contents of the report is configured in the Definition

module. The report layout is fixed in the Periodical Standard Report
Periodical Stand-
and can only be changed in the Definition module > Edit menu
ard Report
> Report Formats. However, you can always save the standard
report as a custom report to get full layout flexibility.

The name and contents of the Ad Hoc Snapshot report is configured in

Ad Hoc Snapshot the Supervise Module. The report layout can be edited in the Super-
Report vise module > Tools menu > Ad Hoc Report formats or you can
save the Ad Hoc report as a Custom Report.

The name and contents of the Ad Hoc Alarm Statistics Report is con-
Ad Hoc Alarm Stat- figured in the Supervise Module. The report layout can be edited in
istics Report the Supervise module > Tools menu > Ad Hoc Report formats or
you can save the Ad Hoc report as a Custom Report.

The name and contents of the Ad Hoc Periodical Report is configured in

Ad Hoc Periodical the Supervise Module. The report layout can be edited in the Super-
Report vise module > Tools menu > Ad Hoc Report formats or you can
save the Ad Hoc report as a Custom Report.

custom report is a user-defined report, designed and configured in

Microsoft Excel 2007 or 2010. When you create a custom report in
Custom Report
IGSS, you will get a report design pane embedded in MS-Excel. From
the pane you can drag the objects you want into your report.

More information about reports is found in the Reports help file.

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8.3 The Help pane

The Help pane in Design mode The Help pane in Runtime mode

Help pane contents

The Help pane shows the help files relevant for the current mode - Design or Runtime. The help files are cat-
egorized according to task types. Double-click the help file you want to open. The help files can also be
accessed through the individual module.

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8.4 The Dashboards Pane

Overview
The Dashboards pane shows the dashboards configured for the current project. Dashboards can be created
here or from the Dashboard module.

Right-click menu

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The right-click menu allows the user to do the following:

Only fields requiring help are documented below.

Menu item Description

Execute Shows the selected dashboard in the Dashboard module.

Modify Opens the dashboard for editing in Design mode.

Add Allows you to create a new dashboard.

Rename Allows you to rename the selected dashboard.

Delete Deletes the selected dashboard. The user gets a confirmation message.

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Chapter 9 Command Line Interface

9.1 The IGSS Master Command line interface

You can use command line parameters to start the IGSS Master , delaying the start of the IGSS Master, for-
cing the IGSS Master into runtime or design mode or specifying a pre-defined project to load once the
IGSS Master is started.

Command line syntax

IGSSMaster.exe [Option]

IGSSMaster.exe

This is the name of the command line executable. The file is located in the IGSS installation path (the
default installation path is C:\Program Files\Schneider Electric\IGSS32\V14.0\GSS).

Command line parameter

Option Description

Use this parameter to open the specified project file when the IGSS Master starts.
<configuration-
file.elm> The user must confirm the project switch. If the user does not permit the project
switch, the IGSS Master will open the last opened project.

This parameter can only be used in conjunction with the <configuration-file.elm>

option.
-noquery
The –noquery parameter will disable the user confirmation for project switch and
open the project specified in the <configuration-file.elm> option.

Use this parameter to delay the start of IGSS Master.

The start up of IGSS Master will be delayed a number of seconds equal to the value
in #.
-wait:<#>

You can delay the start of IGSS Master if you need to make sure that drivers, applic-
ations or services which IGSS requires are loaded prior to the IGSS Master start-
ing.

Use this parameter to start the IGSS Master in runtime mode.

-runtime
The parameter will overrule any other startup settings defined in the Master Option
in the Application menu.

-design Use this parameter to start the IGSS Master in design mode.

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Option Description

The parameter will overrule any other startup settings defined in the Master Option
in the Application menu1 .

Use this parameter to determine which IGSS server the IGSS Master is to connect
to.

You must supply the IGSS server IP address or machine network name after the -
-server
server parameter, for example: -server MainServerA

The -server and -station must be used in combination with each other. You cannot
use one parameter without specifying the other.

Use this parameter to determine which operator station the IGSSMaster is to connect
as.

You must supply the operator name as it is spelled in the IGSS server System Con-
-station
figuration form after the -station parameter, for example -station OP1

The -server and -station must be used in combination with each other. You cannot
use one parameter without specifying the other.

Use this parameter to define the starting language of the IGSS Master.

You must supply the three-letter language code to identify the start up language.
-lng

IGSS uses the language codes for C++ from the Microsoft MSDN network. The util-
ized language codes are also visible in the GSS folder of the IGSS installation folder.

Use this parameter to close a running IGSS Master application and also close the run-
ning IGSS program, shutting down data collection and stopping the Supervise mod-
ule.
-exit

All user dialogs are disabled, allowing for the shut down of the IGSS Master without
user input.

IGSS Master command line example

The following example starts the IGSS Master in runtime mode and loads the Demo project. The user will
not be able to select another project to load when the IGSS Master .

IGSSMaster.exe –Demo.elm –noquery –runtime

1 The Application menu is the first ribbon in the IGSS Master module. Click the icon to drop down the menu.
The menu contains items that were typically found in the File menu in previous versions of IGSS. In most
modules, an "Options" item allows the user to define global module settings. The Application menu was
introduced in the Microsoft Office 2010 package. It replaces the Application button (nicknamed Doughnut)
which was introduced in IGSS V7 and V8.

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Chapter 10 Tips and Tricks

10.1 Keyboard shortcuts

The following keyboard shortcuts can be used in the IGSS Master program:

Application menu1

Keyboard shortcut Description

Ctrl+D Switches to Design Mode.

Ctrl+R Switches to Runtime Mode.

Home Ribbon2

For further details about the individual modules, see Overview: Modules and sales versions.

Keyboard shortcut Description

Ctrl+S Start Full System

Start Basic Services Only (typically used if you intend to configure and do not
Shift+Ctrl+S
want to start the full system).

Ctrl+Q Stop

F7 Login

F8 Logout

Ctrl+U Starts the Supervise module

Ctrl+L Starts the Alarm module

Ctrl+H Starts the Dashboard module

Ctrl+T Starts the Audit Trail module

Ctrl+J Starts the Job Scheduler module

Ctrl+M Starts the Maintenance module

1 The Application menu is the first ribbon in the IGSS Master module. Click the icon to drop down the menu.
The menu contains items that were typically found in the File menu in previous versions of IGSS. In most
modules, an "Options" item allows the user to define global module settings. The Application menu was
introduced in the Microsoft Office 2010 package. It replaces the Application button (nicknamed Doughnut)
which was introduced in IGSS V7 and V8.
2 The Ribbon is a new term/element in the Microsoft universe. The Ribbon replaces the well-known toolbars
in applications. The Ribbon provides quick access to the most commonly used functions in the application.
The Ribbon is divided into logical groups (the tabs) and each tab is divided into sections (the blocks in the
tab). The Ribbon is context-sensitive which means that only relevant functions are accessible dependent
on the current user action.

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Keyboard shortcut Description

Ctrl+E Starts the Manual Report Editor module

Ctrl+F Starts the Notifier module

Ctrl+W Starts the WinPager module

Design and Setup Ribbon

Keyboard shortcut Description

Ctrl+N New Project

Ctrl+O Open Project

Ctrl+I Check and Install the project

Shift+Ctrl+I Check and Update the project

Ctrl+Y Starts the System Configuration module

Ctrl+G Starts the Definition module

Ctrl+B Starts the Symbol Editor module

Ctrl+P Starts the User Administration module

Ctrl+H Starts the Dashboard module

Ctrl+T Starts the Audit Trail module

Ctrl+J Starts the Job Scheduler module

Ctrl+M Starts the Maintenance module

Ctrl+F Starts the Notifier module

Ctrl+W Starts the WinPager module

Runtime and Diagnostics Ribbon

Keyboard shortcut Description

F12 Go to Start Page

Shift+Ctrl+D Go to Detailed Status

Shift+Ctrl+E Go to Event Log

Shift+Ctrl+R Go to Driver Log

Shift+Ctrl+O Go to Communications

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10.2 Shortcuts to IGSS projects

If you are working with multiple IGSS projects, you may want to have a shortcut to each project on your
desktop.

Simply create a shortcut to the IGSS project file, [ProjectName].elm.

When you double-click the file, the project will automatically be loaded in the IGSS Master module.

10.3 Replace the content of the IGSS Online information pane

When you open the IGSS Master, the Recent Projects, Getting Started and IGSS Online panes are
automatically displayed in the Start Page tab.

The IGSS Online pane displays the default IGSS information web page for all installations, but you can
replace the IGSS information web page with another web page, for example linking to a company intranet
site or an external web page if your installation has access to the internet.

You can also clear the IGSS Online pane, leaving the pane empty.

You can define two different web pages for the IGSS Online pane, one for each license type (Developer or
Runtime) in IGSS. The web page which will be displayed will depend on the type of IGSS license which is
installed on the operator machine.

The IGSS Developer license will only display the web page defined for the Developer license and the
IGSS Runtime license will only display web page defined for the Runtime license. The default IGSS inform-
ation web page is also split into a Developer license default web page and a Runtime license default web
page.

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The Demo license corresponds to a Developer license and the FREE50

license is a Runtime license.

To clear the IGSS Online pane

1. In the IGSS Master > Design and Setup tab, click the System Configuration button to
open the System Configuration form.
2. In the left pane of the System Configuration form, right-click the station you want to con-
figure and select This PC.
3. In the right pane of the System Configuration form, click the Startup tab and clear the Show
web page check box
4. Click File > Save Project to save the configuration and then click File > Exit to close the Sys-
tem Configuration form.

The next time the IGSS Master is opened, the new web page will be displayed in the IGSS Online pane.

When you have made changes to the system configuration, your IGSS con-
figuration must be restarted. When an IGSS configuration is restarted, all
IGSS applications will be shut down. If you are utilizing IGSS applications
that are not automatically started when the configuration is started, you
must restart these applications manually.

To replace the default start page with a specific web page

1. In the IGSS Master > Design and Setup tab, click the System Configuration button to
open the System Configuration form.
2. In the left pane of the System Configuration form, right-click the station you want to con-
figure and select This PC.
3. In the right pane of the System Configuration form, click the Startup tab and select the
Show web page check box
4. Select the Automatically refresh web page check box if you want the defined web page to
be refreshed once an hour.
5. Define the URL address of the new web page
l If the active station has an IGSS Runtime license installed: In the Runtime URL field, define
the URL.
l If the active station has an IGSS Developer license installed: In the Design Time URL field,
define the URL.
6. Click File > Save Project to save the configuration and then click File > Exit to close the Sys-
tem Configuration form.

The next time the IGSS Master is opened, the new web page will be displayed in the IGSS Online pane.

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To restore the default IGSS Information web page in the IGSS Online pane.

1. In the IGSS Master > Design and Setup tab, click the System Configuration button to
open the System Configuration form.
2. In the left pane of the System Configuration form, right-click the station you want to con-
figure and select This PC.
3. In the right pane of the System Configuration form, click the Startup tab and select the
Show web page check box
4. Select the Automatically refresh web page check box if you want the defined web page to
be refreshed once an hour.
5. Clear both the following fields:
l Runtime URL.
l Design Time URL.
6. Click File > Save Project to save the configuration and then click File > Exit to close the Sys-
tem Configuration form.

The next time the IGSS Master is opened, the new web page will be displayed in the IGSS Online pane.

Troubleshooting

If an incorrect web page is displayed in the IGSS Online pane

l double check which IGSSstation you are using compared to which station was active when you set
up the web page
l double check the installed IGSSlicense type (Runtime or Developer) and make sure the license
type corresponds to the defined URL in the relevant field
l Make sure the Show web page check box is selected
l Make sure the operator machine has sufficient rights to access the internet (if the web page is an
external webpage)
l Troubleshoot the network in general. If the network is problematic, then the start page is probably
the least of your worries.

If there's no Internet access, the default offline content from Schneider Elec-
tric will be displayed.

10.4 Automatic startup of windows applications

You can start other windows applications or script files automatically whenever your IGSSconfiguration
starts and/or close, for example always starting a disk monitoring program or the Windows Notepad pro-
gram for quick notes.

The started programs will be automatically closed when the configuration is closed.

IGSS can also be set up to start windows applications or run files when the configuration closes as well.

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Set up Automatic start of windows applications when IGSS starts

1. Create a sub folder called "Startup" in the configuration folder of the IGSS configuration.

The folder name must be Startup in order for the IGSS Master to be able to detect shortcuts to
execute when starting.
2. Create a shortcut to the program you want to automatically start up when IGSS starts.

You can right-click on the Startup folder and select New > Shortcut and complete the steps of
the wizard or you can copy an existing shortcut into the Startup folder.
3. Place the short cut in the Startup folder, right-click and select Properties to open the Prop-
erties form.
4. In the Properties form for the selected shortcut, add any applicable parameters to the shortcut.
5. Click the OK button to close the Properties form.

Each shortcut placed in the Startup folder will be started when the configuration starts.

When the configuration closes, all running programs with shortcuts in the Startup folder will be attempted
closed by IGSS.

Set up Automatic start of windows applications when IGSS closes

1. Create a sub folder called "Shutdown" in the configuration folder of the IGSS configuration.

The folder name must be Shutdown in order for the IGSS Master to be able to detect shortcuts
to execute when starting.
2. Create a shortcut to the program you want to automatically start up when IGSS starts.

You can right-click on the Shutdown folder and select New > Shortcut and complete the steps
of the wizard or you can copy an existing shortcut into the Shutdown folder.
3. Place the short cut in the Shutdown folder, right-click and select Properties to open the Prop-
erties form.
4. In the Properties form for the selected shortcut, add any applicable parameters to the shortcut.
5. Click the OK button to close the Properties form.

Each shortcut placed in the Shutdown folder will be started when the configuration closes.

IGSS will wait for 2 minutes for each shortcut in the Shutdown folder before proceeding to the next short-
cut in order to give any programs or script files time to load or start running.

Overview of the started windows applications

You can see an overview of the status of all applications running in IGSS on the Detailed Status tab. The
name of each shortcut will be displayed in the User Applications section, with a .lnk suffix.

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Customize the shortcut name

If you want to customize the name of windows application in the User Applications section of the
Detailed Status tab:

l In the Startup folder in the folder containing the IGSS configuration, right-click the shortcut you
want to define a custom name for and select Properties to open the Properties form.
l In the Properties form > Shortcut tab, in the Comment field, enter the custom name of the win-
dows application and click the OK button to save the changes.

The name in the Comments field will be used instead of the shortcut name when displaying the program in
the Detailed Status tab.

See Also

"Viewing the Detailed Status" on page 67

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Chapter 11 Reference Information

11.1 Getting Help in IGSS

IGSS comes with a comprehensive help system designed to help both system designers and operators to
get started with IGSS as quickly as possible.

Documentation overview
The IGSS documentation includes the following items:

Documentation item Description

An introduction to IGSS and its most fundamental terms and features.

Getting Started is intended to get you up and running as fast as pos-
sible. The manual provides a system and architecture overview fol-
Getting Started
lowed by a number of real-life use cases you can go through before
building your first real IGSS project. The manual is available in Adobe
Acrobat format (.pdf).

For each module there is a help file with the same name as the module
itself, for example, Def.chm for the Definition module.
Module help The help file is invoked by clicking the in the upper right corner of
the module. The Table of Contents will then allow you to browse
through the topics.

For each Form or dialog there is a help topic with the following stand-
ard information:

l Overview
l Preconditions
Form and Dialog help̓ l Where do I find it?
l Field help

Form help is invoked by clicking the help button in the upper right
hand corner of the dialog box or located in the Table of Contents of the
individual help file.

IGSS also provides thematic help. When there is a special theme that
requires special attention from the user, a dedicated help file is
Thematic help
provided. Examples include "Driver-Specific Help" and "Database
Administration Help".

Where are the help files located?

The IGSS help files are located in the appropriate language folder in the installation path of IGSS, by
default C:\Program Files\Schneider Electric\IGSS32\V14.0. The help files are available in English at
release time.

The paths to the help files are:

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Language Path

English [IGSS InstallPath]\ENG

Danish [IGSS InstallPath]\DAN

German [IGSS InstallPath]\DEU

Translated help files

Selected help files have been translated into Danish. If you require help files in your language, please con-
tact Schneider Electric.

Help updates
The help files are continuously updated and improved. Check regularly with the IGSS Update in the IGSS
Master.

11.2 Conventions in this Manual

The following typographical conventions are used:

Convention Description Example

User inter-
When referring to labels and names
face ele- The Data Management tab.
in the user interface.
ment

Type the following description:

When the user has to type specific
User input
data in IGSS
Incoming flow in Tank 2

Module
When referring to a module in IGSS Open the Definition module.
name

By default, the timestamp is

A note emphasizes or supplements
in universal time format,
important points of the main text. A
Note UTC1. This can be changed
note provides information that may
in the Driver Log Filters dia-
apply only in special cases.
log box.

A tip suggests alternative methods

Alternative to this simple
that may not be obvious in the user
find function, you can also fil-
interface. A tip also helps the user in
Tip ter on text in the messages
working more effectively with IGSS.
in Driver Log Filters dialog
A tip is not essential to the basic
box.
understanding of the text.

1 Universal Time Coordinated (formerly Greenwich Mean Time), used as the basis for calculating time in
most parts of the world. IGSS uses this time format internally in the database. You can switch between UTC
and local time by enabling or disabling the "UTC" field in various dialog boxes in the system.

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Convention Description Example

A warning is an important note that is

If you disregard the System
essential for the completion of a
alarm, you may risk loss of
Warning task. In some cases, disregarding a
data in the LOG and BCL
warning may result in undesirable
files.
functionality or loss of data.

11.3 Version Information (IGSS Help System)

© Schneider Electric, IGSS Version 14.0

The IGSS help files are based on software build number 10305 (initial release)

English help files

To update the help files, click the Update IGSS Software button on the Information and Support tab
in the IGSS Master . There must be a connection from the PC to the Internet. Every time IGSS Update is
run, IGSS help files as well as IGSS system files will automatically be updated on the PC from the web
server at Schneider Electric.

You select the languages you want to update in the Tools menu of the IGSS Update form.

If you are not able to update the IGSS system directly via the Internet, the alternative is to download the
updates from the Schneider Electric website as zip files. These can then be transferred onto a CD or USB
memory stick, which is then the medium used to update on site.

After updating your IGSS installation , the build numbers in various IGSS
modules may change to a higher number. This signifies that the module in
question has been updated with newer files. Build numbers consist of four
digits, where the first digit represents the year and the last three represent
the day number in the year in question. The build number can be seen in
the About dialog box which can be activated from the Help menu.

An example:

Build number = 10305

19 = the year 2019
305 = The 305th day of the year

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Chapter 12 Glossary

A
Application menu
The Application menu is the first ribbon in the IGSS Master module. Click the icon to drop down
the menu. The menu contains items that were typically found in the File menu in previous ver-
sions of IGSS. In most modules, an "Options" item allows the user to define global module set-
tings. The Application menu was introduced in the Microsoft Office 2010 package. It replaces the
Application button (nicknamed Doughnut) which was introduced in IGSS V7 and V8.

D
descriptor
A descriptor is the graphical display of an object. IGSS includes many types of descriptors includ-
ing: - Built-in standard symbols - Animated symbols (Symbol Factory library) - Graphics and
animation - Drawing symbols - Windows controls - ActiveX controls An IGSS object can be rep-
resented with different descriptors on different diagrams.

Documents and Status pane

The Documents and Status pane is located in the left side of the IGSS Master window just below
the ribbon. At the top of the pane, you see the status of the system. In the lower part of the pane,
you select which documents you want to view/modify: Help - Help files organized in categories
Reports - Standard and customized reports Dashboards - User defined dashboards

E
extended data logging
Continuous backup of all scanned process values in a special log file, irrespective of whether
these values have actually changed or not, and prior to the application of any scaling or con-
version procedures. The extended log file stores the raw process data in the data format of the
PLC.

external type
The external type identifies the data type used in the PLC to represent the process value. When
IGSS knows this format, it automatically converts the value to normal integers. The available
data types are driver-specific and can be enabled or disabled in the System Configuration pro-
gram. Examples of external types are: FP8 (fixed point 8 bit), FP16 (fixed point 16 bit) and FP32
(fixed point 32 bit).

R
Ribbon
The Ribbon is a new term/element in the Microsoft universe. The Ribbon replaces the well-known
toolbars in applications. The Ribbon provides quick access to the most commonly used functions
in the application. The Ribbon is divided into logical groups (the tabs) and each tab is divided into
sections (the blocks in the tab). The Ribbon is context-sensitive which means that only relevant
functions are accessible dependent on the current user action.

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S
SCADA
Supervisory Control & Data Acquisition

U
UTC
Universal Time Coordinated (formerly Greenwich Mean Time), used as the basis for calculating
time in most parts of the world. IGSS uses this time format internally in the database. You can
switch between UTC and local time by enabling or disabling the "UTC" field in various dialog boxes
in the system.

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