SPECIAL CONDITIONS

OF CONTRACT [SCC] &

SCOPE OF WORK [SOW]
SPECIAL CONDITIONS OF CONTRACT (SCC)
The following special terms and conditions of contract shall supplement the general conditions of
contract. Whenever, there is a conflict, the provisions herein shall prevail over those in the General
Conditions.

1. The Vendor is deemed to have understood the scope of work and the requirement of GAIL. In case
of any doubt the vendor may visit the site before submission of the offer.

2. The Vendor shall be equipped with all the requisites as deemed necessary for installation &
commissioning of the job. The permission for excavation and work at height etc are to be arranged
by vendor in advance. Necessary tools etc are to be arranged by the vendor for the following work.

3. During the course of execution of the work, if any discrepancy or inconsistency, error or omission
in any of the provisions of the contract is discovered which needs to be clarified, the matter shall
be referred to the owner who shall give his decision in the matter and his decision shall be final,
conclusive and binding on the contractor.

4. The work is subjected to inspection at all times by the Engineer-in-charge (EIC)/Site-in-Charge

(SIC). The vendor shall carry out all instructions given by him or his representatives during
inspection and shall ensure that the work is being carried out according to the technical
specifications of this tender, the technical documents and the relevant codes of practices during the
performance of the work.

5. Any work not conforming to GAIL’s requirement, specifications codes or standard engineering
practices shall be rejected forthwith and the vendor shall carry out the rectification at his own cost.

6. Inspection and acceptance of the work shall not relieve the vendor from any of his responsibilities
under this contract.

7. Vendor shall ensure that for all the items supplied in the contract, support services shall be available
from the OEM to provide back-up engineering, maintenance and spare part for a period of minimum
05 years (Warranty + AMC). In case, if vendor is unable to service/repair any item due to
unavailability of OEM support then vendor shall replace the item with different new item but
satisfying all the technical specifications as per tender. No extra charges will be borne by GAIL for
replacement & Vendor shall arrange for replacement at their own cost.
8. Duration of Contract: Total period of contract for this work shall be as under, to be reckoned from
the date of issue of letter of award/FOI/LOI/PO.
8.1. Supply, Installation, Testing & Commissioning of CCTV System:
Supply, Installation, Testing, and Commissioning of all CCTV Clients, CCTV cameras and
associated items as per Scope of Work including spares (including supply and laying of OFC
And Electrical Cables) shall be done & handed over to GAIL after their successful SAT (Site
Acceptance Test), Test/Trial run within Eight Months from the date issue of
award/FOI/LOI/PO. The trial run period of 15 days is also included in the period of eight
months. Failure to comply the same, PRS as per GCC will be applicable.
8.2. Warranty Period:
System shall be under warranty for a period of 02 years from the date of acceptance protocol
(signed by EIC and contractor).
8.3. AMC Period:
Contractor shall provide complete comprehensive maintenance services for a period of 3 years
after the expiry of warranty of the equipment and system as detailed in the Scope of Work.

9. Warranty:
• The complete CCTV System & associated items shall have warranty for a period of twenty
four (24) months from the date of handing over to the Owner on turnkey basis after
successful installation, testing & commissioning, site acceptance test and test/trial run as
per warranty procedure mentioned in Scope of Work of Tender document. If during this
period any defect occurs, the same shall be made good by the contractor at his own cost.
Failure to comply with this requirement may result in the forfeiture of security deposit.
• Zero Date for the Warranty will start only after successful completion of work and signing
of Acceptance Protocol by bidder’s representative and EIC.
• The warranty has to be back lined with the respective OEMs. Bidder has to provide the
documentary evidence (at the time of signing of acceptance protocol) to substantiate that
the supplied H/w items (indicating their serial numbers) are covered under OEM warranty
for the desired period.
• The items supplied in this order may be transferred to other GAIL locations in future as
per the requirement. The Warranty shall be extended at the new locations also.
The warranty shall be extended anywhere in India.

The system shall be guaranteed to give specified performance for a period of 24 (twenty-four) months
from the date of acceptance after SUCCESSFUL TEST RUN of the system by the owner. This
warranty shall survive inspection of goods and acceptance of the system

10 Terms of Payment:
10.1Payment for value Supply item & Installation charges as per SOR:
10.1.1 65% of total value of (Supply, installation & Commissioning-corresponding to Value
of A.1 in SOR) item on receipt & acceptance of material after submission of materials
as per Annexure E. Following documents are required for the release of the payment :
(a) Jointly signed Physical Inspection Report by Owner & supplier against the supply of
material as per SOR.
(b)Inspection release note issued by Engineer-in-charge (EIC).
10.1.2 FAT, PDI, quality test reports & Test certificate by Supplier
10.1.3 25% of total value (Supply, installation & Commissioning-corresponding to Value of
A.1 in SOR), after deducting PRS as per GCC (if any), on installation, commissioning
& site acceptance test, test/trial Run, acceptance of the system & signing of the
Acceptance Protocol showing the Warranty starting date for the supplied systems.
10.1.4 10% of total value (Supply, installation & Commissioning-corresponding to Value of
A.1 in SOR), after deducting PRS as per GCC (if any), to be paid on completion of
warranty period (Two Years from the date of Final Acceptance) after adjustment of non-
performance deduction, if any, as per clause 9 of SCC. Vendor shall provide credit note
for the deductions along with the Bill presented subject to the issue of CPBG of AMC .
10.1.5 Vendor shall provide credit note for the deductions along with the Bill presented .

10.2 AMC Payment: Vendor will have to give COMPREHENSIVE AMC @ Annual AMC
charges @ 8.33 % of the quoted SITC (Supply, Installation Testing and Commissioning
Chagres as above.
Quarterly amount shall be payable as per SOR after adjustment of
non-performance deduction as per clause 9 of SCC (if any). Vendor shall raise invoice
after adjusting penalty (if any) for each quarter.

11.0 DLP (Defect Liability period) will be three months after the end of AMC i.e Three
Months after 5 Years from the date of final acceptance (the date of start of Warranty
period).

12 CONTRACT PERFORMANCE SECURITY-CPBG/SD/BG

12.1
The Contractor shall submit a Bank Guarantee/DD from a nationalized bank for a sum equal
to a fixed percentage (as mentioned in GCC) of the accepted value of the tender for SITCF
(Supply, Installation,testing & commissioning) of CCTV system shall be deposited by the
CONTRACTOR as Security Deposit with GAIL which will be refunded three months after
completion of Warranty period. The Security Deposit (as mentioned above) is to be
submitted within 15 days of award of the work.
12.2
Further before completion of 2 years’ warranty period and before starting of AMC, a sum
of fixed percentage (as mentioned in GCC) of the annual value of the AMC part may be
deposited by the CONTRACTOR as Security Deposit with GAIL which will be refunded after
completion of DLP for AMC part which is three months after completion of AMC contract.
On submission of SD for AMC, the SD (as mentioned above) for SITCF earlier deposited with
GAIL shall be released to the party.
In case, the contractor fails to submit the S.D. for AMC within three months from the date
of start of AMC, the same will be recovered from the SD of SITCF portion before its release.

13 PRICE REDUCTION SCEHDULE (PRS):

PRS for delay in SITC (till the commencement of Warranty period) will be applicable as per GCC.
Penalty (as applicable) during Warranty and AMC will be applicable as per SCC and SOW of
AMC.

14.0 Supply Schedule & Execution Plan

14.1 Contractor should submit the Schedule of supply (like supply and laying of OFC and
Electrical Cables, Placement of order to OEM for CCTV camera, Storage & server, Collection of
material, FAT schedule, PDI schedule & supply of material at respective maintenance) & its
verification at maintenance base w.r.t. Tender’s terms & conditions in the presence of Qualified
Engineer from contractor after the award of contract.
14.2 Contractor should submit the detailed Execution plan (like SAT schedule, Site survey,
Schedule w.r.t installation & commissioning, testing & trial run at respective maintenance base)
along with the confirmation regarding line-up with respective vendors of OEM so that installation
& commissioning can be done within stipulated time.

15.0 HSE and Insurance:

The contractor shall follow all statutory requirements given by state and/or local municipal
bodies enforced from time to time in respect of health of workers and environment of work
places and the areas affected by factories/workshops. In addition, contractor shall also follow
all safety rules & regulation at all work places. The bidder shall ensure insurance cover to his
men, material, machinery and equipment. The GAIL shall not be liable to any claim for
accident/loss/theft during execution of work or during the transportation/ stay or at any point of
time during contract period or during the defect liability period, if any.

HEALTH, SAFETY AND ENVIRONMENT [HSE] SPECIFICATIONS

16.1 SCOPE:

These specifications establish the 'Health, Safety and Environment [HSE] Management' requirement to
be complied with by the Contractors during executing their Job. Requirements stipulated in these
specifications shall supplement the requirements of 'HSE Management' given in relevant act(s) /
legislation(s).

16.2 REQUIREMENTS OF 'HEALTH, SAFETY AND ENVIRONMENT [HSE] MANAGEMENT SYSTEM' TO BE

COMPLIED BY BIDDERS

a. Preferably, the Contract should have a documented 'HSE Policy' to cover commitment of their
organization to ensure health, safety and environment aspects in their line of operations.
b. The Contractor shall ensure that the GAIL's 'Health, Safety and Environment [HSE]'
requirements are clearly understood and faithfully implemented at all level, at sites.
c. Contractor shall promote & develop consciousness for health, safety & environment among all
personnel working for the Contractor. Regular work-site meetings shall be arranged on 'HSE'
activities to cover hazards involved in various operations during executing their jobs, location
of First Aid Box, trained personnel to give First Aid, Assembly Points, standby Ambulance or
vehicle and fire protection measures such as fire hydrant, water and fire extinguishers, etc.
d. Non-conformance of 'HSE' by Contractor [including his sub-Contractors] as brought out during
review/audit by GAIL / external agency authorized by GAIL, shall be complied by Contractor
and its report to be submitted to GAIL.
e. Contractor shall adhere consistently to all provisions of 'HSE' requirements. In case of non-
compliance of continuous failure in implementation of any of the 'HSE' provisions, GAIL may
impose stoppage of work and a suitable penalty for non-compliance. The decision of imposing
work-stoppage, its extent & monetary penalty shall rest with GAIL.
f. All fatal accidents and other personnel accidents shall be investigated for root cause by GAIL
and Contractor shall extend all necessary help and cooperation in this regard. Recommend
corrective and preventive actions of findings will be communicated to Contractor for taking
suitable actions should be taken by the Contractors to avoid recurrence of such incidences.
g. Contractor shall ensure that all their staffs and workers, including their sub-Contractor(s), shall
wear 'Personal Protective Equipment [PPEs]' such as safety helmets, safety shoes, safety belts,
protective goggles, gloves, etc., as per job requirements. All these gadgets shall conform to
relevant IS specifications or equivalent.
h. Contractor shall assign competent & qualified personnel for carrying out various tasks/jobs as
per requirement.
i. All equipment should be tested and certified for its capacity before use.
j. Contractor shall ensure storage and utilization methodology of materials that are not detrimental
to the environment. Where required, Contractor shall ensure that only the environment-friendly
materials are used.
k. All persons deployed at site shall be knowledgeable of and comply with the environmental laws,
rules and regulations relating to the hazardous material substances and waste. Contractor shall
not dump release or otherwise discharge of dispose off any such materials without the express
authorization of GAIL.
l. Contractor should obtain all work permits before start of activities [as applicable] like hot work,
confined space, work at heights, storage of chemicals/explosive materials and its use &
implement all precautions mentioned therein.
m. Contractor should display at site office and work locations caution boards, provide posters,
banners for safe working to promote safety consciousness, etc.
n. Contractor should carryout audits/inspections/supervisions at the sub-Contractor's works and
submit the reports for review by GAIL. EIC is empowered to impose punitive fines on
contractor for repetitive violation of safety rules & regulation of GAIL.

16.3 RELEVANT CODES FOR 'PERSONAL PROTECTION EQUIPMENTS'

IS: 2925 - 1984 Industrial Safety Helmets

IS: 47701 - 1968 Rubber Gloves for Electrical Purpose
IS: 6994 - 1973 [Part-I] Industrial Safety Gloves [Leather & Cotton Gloves]
IS: 1989 - 1986 [Part-II] Leather Safety Boots & Shoes
IS: 5557 - 1969 Industrial & Safety Rubber Knee Boots
Code of Practice for Selections, Care & Repair of Safety
IS: 6519 - 1971
Footwear
IS: 11226 - 1985 Leather Safety Footwear Having Direct Molding Sole
IS: 5983 - 1978 Eye Protectors
IS: 9167 - 1979 Ear Protectors
IS: 3521 - 1983 Industrial Safety Belts & Harnesses
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17.0 GUIDELINES FOR IMPOSITION OF PUNITIVE FINES

17.1 Punitive fines on contractors are imposed for repetitive violation of safety rules &
regulations during execution of jobs. Objective of punitive fines is to work as deterrent
for contractors in violation of safety rules & regulation and to improve safety
atmosphere in general at all site.

Guidelines for imposition are described below:-

1) For first time violation of safety rules & regulation by any contractor, HOD (F&S)
will issue a warning letter to contractor with intimation to OIC of work center and EIC.
2) In case of second time violation of safety rules & regulations by same contractor,
OIC will call contractor in person and will have a meeting to discuss reason for
repetitive violation along with EIC and HOD (F&S). A warning letter will also be
issued by EIC to contractor.
3) In case of further violation, punitive fines will be imposed on contractor. Amount of
fine will be decided as per severity of violation of safety. However, minimum fine
would be Rs.10,000/- and in multiple of Rs.10,000/-, thereafter. This will be limited to
5% of contract value, as maximum cumulative penalty.
This will be in addition to that mentioned in clause 8.0 of SCC as mentioned above.
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Annexure-G-VII

INDEMNITY BOND

WHEREAS GAIL(India) Limited (hereinafter referred to as GAIL) which expression shall, unless
repugnant to the context include their legal representatives, successors and assigns, having their
Registered Office at 16, Bhikaiji, Cama Place, R.K. Puram, New Delhi has entered into a CONTRACT
with ‘name of the contractor” Incorporated (hereinafter referred to as the (‘CONTRACTOR’) which
expression shall unless repugnant to the context include their legal representatives, successors and
assigns, having their Registered Office -------------------------------- for Rs. ------------for “NAME OF
THE CONTRACT” ---- for a period of----------------” and on the terms and conditions as set out,
inter-alia in the Work Order No. --------------------------------and various documents forming part thereof
hereinafter collectively referred to as the ‘CONTRACT’ which expression shall include all
amendments, modifications and / or variations thereto.
GAIL has also requested the CONTRACTOR to execute an Indemnity Bond in favour of GAIL
indemnifying it from all consequences which may arise out of any Case filed by any workers / Labours
/ vendors/ sub- contractors /partner etc. who may have been engaged by the CONTRACTOR directly
or indirectly with or without consent of GAIL for above works , which may be pending before any
court of Law including Quasi-Judicial Authority , Competent Authority, Labour Court , Arbitrator ,
Tribunal etc. and the contractor has readily agreed for the same.

NOW, THEREFORE, in consideration of the promises aforesaid; the CONTRACTOR hereby

irrevocably and unconditionally undertakes to indemnify and keep indemnified GAIL from any loss,
which may arise out of any such contract/Case. The CONTRACTOR undertakes to compensate to
GAIL forthwith, on demand, without protest the loss suffered by GAIL together direct / indirect
expenses.
AND THE CONTRACTOR hereby agrees with GAIL that:
(i) This Indemnity Bond shall remain valid and irrevocable for all claims of GAIL arising from
any such contract/case for which GAIL has been made party until now or here-in- after.
(ii) This Indemnity Bond shall not be discharged / revoked by any change / modification /
amendment / deletion in the constitution of the firm / contractor or any conditions thereof
including insolvency etc. of the CONTRACTOR but shall be in all respects and for all purposes
binding and operative until any claims for payment are settled by the contractor.

The under signed has full power to execute this Indemnity Bond on behalf of the CONTRACTOR and
the same stands valid.

SIGNATURE OF CONTRACTOR/AUTHORIZED REPRESENTATIVE

Place:
Date:
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Annexure-G-VIII

UNDER TAKING
(To be submitted along with un-priced bid)

I/We hereby undertake that I/We have completely understood the statutory & non-statutory components,
minimum resources required to be deployed and the cost involved thereof in deployment of contract workers as
per the tender conditions.

I/We further undertake to ensure all compliances of the tender conditions. Any non-compliance may be construed
as deficiency in the performance of the contract. If such non-compliance is noticed GAIL/owner is at liberty to
take action in line with the tender conditions including termination of the contract.

Signature of Bidder…………………….
Name of Bidder……………………
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SCOPE OF WORK [SOW]

1.0 INTRODUCTION
GAIL (India) Limited, A Govt. of India Undertaking under the Ministry of Petroleum &
Natural Gas, is having business in diversified areas such as transportation of natural gas through
pipeline, production of LPG & petrochemical products etc.

2.0 DETAILED SCOPE OF WORK

The Vendors scope of work defined in this document shall be on turnkey basis, and shall
include but not be limited to the following:
Site Survey, project management, system design, detailed engineering,
manufacture/procurement and supply of all related goods and providing all related services
including design/engineering, installation, testing, integration, commissioning, test run,
documentation, warranty, training, etc. complete in all respect for implementation of CCTV
systems at GAIL Township (Phase 1 & 2). The detailed scope of work & supply shall include
but not limited to the following:

2.1 SITE SURVEY, SYSTEM DESIGN & ENGINEERING:

The vendor shall be fully responsible for detailed design/engineering of the supplied CCTV
systems (the envisaged CCTV system includes the CCTV Cameras, its Storage, Client machine
with Monitor, Network Components, Ethernet Switches, Media Converters, Patch cords,
networking cables/connectors etc. as a minimum). Under design & engineering, the vendor
shall consider required Configuration of CCTV system, Technical Specifications &
requirement of tender document as a minimum. For design & engineering of the system, the
bidder / vendor is advised to take up the site survey activity. Vendor shall visit the site & take
a note about the scope of work including digging, laying of OFC & power cable, & any other
Civil works for the successful implementation of CCTV system. The path & space for the
system & OFC/power cable shall be provided by GAIL.

The Equipment/System design, in the form of DBM / FDS, has to be approved by GAIL before
actual manufacturing/supply of the equipment. The DBM / FDS shall include details BoQ,
design basis for each & every components of the system, technical brochures / literature for all
systems / subsystems under supply, integration plan, detailed space & power requirement, rack
diagram, system availability calculations etc. as a minimum.

2.2 SUPPLY AND STORAGE OF EQUIPMENT:

This shall include but not limited to supply and storage of equipment and all other items
required for installation and commissioning of the systems/equipment’s including the
following:
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2.2.1 Transportation of system/equipment and all other components from locations of

manufacturing to the locations of installation.
2.2.2 Storage during transit, transit insurance & storage/ warehousing as required till the
delivery of the materials at respective locations.
2.2.3 Statutory clearances including clearances of customs, excise, octroi, entry tax and others,
as required for all the supplied items.

2.3 QUALITY ASSURANCE PROGRAMME AND IMPLEMENTATION

METHODOLOGY
2.3.1 This shall include but not limited to preparation of detailed quality assurance program,
quality control parameters for implementation methodology covering schedule of supply,
installation, testing and commissioning.
2.3.2 GAIL shall carry out Factory Acceptance Test (FAT) for the offered system/equipment.
Vendor shall make necessary arrangement for the testing of the same in presence of Owner’s
representatives before the dispatch of materials to the sites. Subsequently, vendor shall take up
the installation and commissioning of the equipment / system at site.
2.3.3 Upon successful completion of installation of the equipment’s / systems at site, Site
Acceptance Tests (SAT) shall be undertaken. SAT plan shall be proposed by vendor and
approved by the EIC. After successful completion of SAT of all CCTV System including
CCTV servers, CCTV cameras, Client Workstation & associates equipment’s/items, Test run
shall be conducted.
2.3.4 For FAT, SAT & Test Run, vendor shall also adhere to the instructions as specified under
“Inspection & Testing Guidelines” mentioned below.
2.3.4.1 INSPECTIONS AND TESTING GUIDELINES:
(i) TEST PLAN:
For all types of inspection & testing under FAT, SAT & Test Run vendor shall prepare and
submit Test Procedures & Plans to GAIL for their approval. The Test plans & procedures need
to be submitted, 7 working days in advance before the commencement of actual testing. The
procedures/plans shall include time schedule for the tests, purpose/objective of test,
identification of test inputs, test procedure and details of desired output, a column for actual
value obtained during the tests and remarks on test result.
(ii) TEST REPORT:
The observations and tests results obtained during various tests shall be compiled and
documented to produce Test reports by the Vendor and validated by GAIL EIC. The Test
reports shall be prepared & submitted for each equipment/ item and the system. The report
shall contain the following information as a minimum:
• Unit/Equipment under Test
• Test conducted.
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• Test procedures.
• Test results.
• Remarks & comparison of tests results with the anticipated test result as given in test
plans and reasons for deviations if any.
(iii) GAIL and/ or third party/agency (appointed by GAIL), reserve the right to inspect and test
each equipment at site during the installation & after commissioning of the system. The
inspection and testing shall include components, sub-assemblies, produced units for verifying
and testing their guaranteed performance & specifications.
(iv) All the essential and required test equipment and consumables for proper testing of the
material shall be provided by the contractor without any addition financial implication to
GAIL.
(v) It shall be explicitly understood that under no circumstances any approval of GAIL or his
representative shall relieve the Vendor of his responsibility for material design, quality
assurance and the guaranteed performance of the system and its constituents. It shall be the
responsibility of the contractor to ensure that all items and equipment have been tested in
accordance with the established procedures and test reports accepted by EIC failing which
payment of contractor shall not be released.
(vi) Vendor shall inform the EIC, at least 7 working days in advance of the date at which the
system would be ready for inspection & testing. All relevant documents and manuals shall be
submitted to GAIL before the time.
(vii) Vendor shall arrange sufficient manpower of required skill and material for installation of
the CCTV System & all associated items at GAIL site. All technical personnel assigned by the
Vendor shall be fully conversant with the system specifications and requirements. They shall
have the specific capability to make the system operative efficiently and shall also have
capability to incorporate any minor modifications/ suggestions put forward by EIC.
(viii) Till GAIL accepts the system, a log of each and every failure of components shall be
maintained. It shall give the date and time of failure, description of failed component, circuit,
module, component, effect of failure of component on the system/ equipment, cause of failure,
date and time of repair, mean time to repair etc.
(ix) Methodology to be followed during Installation, FAT, SAT, Test Run and Commissioning
shall include but not limited to the following:
2.3.4.2 FACTORY ACCEPTANCE TESTING (FAT):
The vendor on his own exactly in line with FAT shall conduct pre-factory acceptance testing
and test reports for the same shall be forwarded to Owner before start of FAT.
Factory acceptance tests shall be carried out after review and approval of FAT
procedure/documents as per tender requirements and review of Pre- Factory acceptance results
& shall be conducted at the manufacturing/vendor’s facilities from where the respective
equipments/subsystems are offered.
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The factory acceptance testing shall be conducted in the presence of the representative Owner.
The tests shall be carried out on all systems/items including those supplied by Sub-vendors and
factory acceptance certificates shall be issued. The FAT shall be held in India only and include
but not be limited to:
• Mechanical checks to the equipment for dimensions, inner and outer supports,
finishing, welds, hinges, terminal boards, connectors, cables, painting etc.
• Electrical checks including internal wiring, external connections to other
equipment etc.
• Check for assuring compliance with standards mentioned in the specifications.
• Individual check on each module/sub-assembly as applicable.
• Checks on power consumption and heat dissipation characteristics of various
equipment’s.
• Functional testing covering the features & functions of CCTV systems along-
with its associated items.
• Any other test not included in FAT document but relevant to the project as
desired by the Owner at the time of factory acceptance testing.

2.3.4.3 INSTALLATION, TESTING AND COMMISSIONING:

(a) INSTALLATION
After successful completion of factory acceptance testing (FAT), CCTV system and all
associated items shall be sent to site for installation.
CCTV cameras, CCTV Client and all associated items, for installation, shall have valid
testing certificate. Any item without factory acceptance certificates shall not be
acceptable at site.
GAIL shall provide space for CCTV servers, CCTV clients, CCTV cameras & other
associated items. GAIL shall also provide single 230VAC supply from which supply &
laying of Armored power cable shall be in the scope of vendor. Supply & installation
of MCB, Power distribution board, Power extension board and distribution from PDB
to individual equipment such as switch and monitor is in the scope of vendor. If any
other voltage levels are required, then all necessary conversions shall be in the scope of
Vendor. Supply and installation of LAN cable for extending LAN connection to CCTV
camera, CCTV Client, Switch & associated systems is in the scope of vendor.

1. Installation of Server rack, Client Workstation, including mounting of display on wall

or table top as decided by GAIL, is in the scope of vendor. Civil works such as digging,
laying & routing OFC & cables between various systems & equipment’s, providing &
laying perforated trays/conduits etc for laying cables, Installation of Pole for PTZ
camera along with its earthing, restoration work of false flooring/ceiling etc are in the
scope of vendor. Installation of the pole as per the latest EIL/ISI standard.

2. The location of Fixed and PTZ CCTV shall be provided by GAIL /EIC to the contractor.
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It shall be responsibility of contractor to install the camera at designated location and

arrange for extension power and OFC connectivity, including termination, to the
camera.
The power cable (2.5 sq mm), OFC cables & Ethernet (cat 6), both armored shall be used from
equipment to camera (Fixed & PTZ). The cables will be laid underground and excavation will
be done as per specifications.
Vendor may note that all supply, Installation, commissioning, laying of Cables (including
OFC and Electrical cable), Excavation, road crossing et al are covered under item no.
A.1 in SOR.

3. .Excavation and back filling for Trench for Electrical cable laying-
For all type of soil, includes excavation and backfilling of the trench. The trench for
Electrical cable laying should be 45 cm wide and 90 cm depth.

Laying of Electrical cable-

A sand bed of 10-15 cm will be prepared for Electrical cable. Electrical cable will be
laid over the sand bed. The cable will be covered with the sand bed of 10-15 cm thick.
The sand bed will be covered with Class B bricks (minimum 10 bricks per running
meter) and then filled with the excavated soil. All the excavated soil should be filled
over the trench.

2. Excavation and back filling for Trench for OFC laying-

For all type of soil, includes excavation and backfilling of the trench. The trench for
OFC cable laying should be 45 cm wide and 90 cm depth.

3. Road Crossing
All road crossing should be done without damaging/cutting (through boring) the
existing road. In case road cutting is inevitable, the road will be restored to its previous
condition to the satisfaction of EIC.

4. Laying of OFC cable-

The item includes lying of OFC duct and OFC cable. OFC cable has to be blown into
the HDPE duct by blowing technique. The contractor will cover the cable with the soil
up to 60mm and then will put warning mat over the soil and restore the surface. All the
excavated soil should be filled over the trench.

For the installation of supplied CCTV systems & associated items at site, the vendor
shall carry out the following site preparation works as a minimum after conducting site-
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survey along the site-in-charge and after obtaining the approval from EIC on
installation activity plan:
• Installation & fixing of rack/cabinet of the CCTV system along with
restoration of floors or walls after masonry or drilling works.
• All types of power cable termination and earth cable termination shall be
carried out using copper lugs.
• GAIL’s existing earthing point shall be made available to Vendor. Vendor
may use the same, if found suitable for their supplied equipment. Otherwise
Vendor shall have to make the necessary arrangement for equipment Earthing
without any cost implication to GAIL.
• Suitable gland shall be provided for all type of cabling.
• All types of cables shall be labelled on both ends for the identification.
Before taking up the installation of CCTV system & associated items, the same shall
be checked for completeness as per the specifications of the same as required.
Installation shall be carried out in accordance with the installation manuals and
approved installation drawings in the best workmanship.
Vendor shall provide suitable numbers of manpower of required skills & technical
expertise at his own cost for completing the work within the stipulated time frame.
Vendor shall bring all installation tools, accessories, special tools, spares parts etc. at
his own cost as required for the successful completion of the job. Vendor shall include
all installation materials required for proper installation of the CCTV systems &
associated items. These shall include but not be limited to, all connectors, inter-bay and
inter equipment cables, power supply cables and connectors, power distribution boxes,
anchoring bolts, nuts, screws, washers, main distribution frames, junction boxes etc.
All through wall openings, trenches etc. shall be properly sealed to prevent the entry of
rodents, insects and foreign materials.
System programming of the new CCTV cameras, CCTV Server and Storage along with
its software/hardware & all other associated items as per GAIL’s requirement shall also
be taken up during installation.
If during installation and commissioning any repairs are undertaken, the maintenance
spares supplied with CCTV systems/associated items shall not be used for the repair.
Vendor shall arrange his own spare parts for such activities till the system has been
finally accepted by the Owner. A detailed report & log of all such repairs shall be made
available by the vendor to Owner/Engineer and shall include cause of faults and repair
details.
A detailed time schedule for the activities to be undertaken shall be submitted by
Vendor to Owner/Engineer to enable their representatives to be associated with the job.
Vendor to ensure up dation of antivirus Software to its latest release during the entire AMC
period and warranty.

For location where pole is to be erected by the bidder, the Vendor shall have to make
the necessary arrangement for equipment earthing without any cost implication to
GAIL.
5. Eight(8) nos. of CCTV cameras (Infinova make) already installed & operational in
township & CCTV Cameras(Pelco, American Dynamics/Tyco) installed and
commissioned in VKPL section of GAIL have to be integrated in supplied CCTV server
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without any additional financial implication to GAIL (other than that mentioned in SOR).
Hence, vendor shall ensure that the CCTV servers supplied are compatible with that of the
existing CCTV cameras at GAIL Vijaipur.

(a)SITE ACCEPTANCE TEST (SAT)

On completion of installation, site acceptance testing shall be conducted on the system
as per approved SAT procedures and its constituents by the vendor in the presence of
GAIL /EIC.
The tests shall include, but not be limited to the following:

• Checks for proper installation as per the approved installation drawings for all
the system of the CCTV System/associated items.
• Checks for proper integration of existing CCTV cameras with CCTV systems .
• Functional testing covering the features & functions of CCTV systems along-
with its associated items to meet the requirements
• Testing of supplied Spares modules / cards
• Guaranteed performance specifications of individual equipment/item
• Self-diagnostics test on individual equipment
• Tests on remote alarm transmission and reception.
• Any other test not included in SAT document but relevant for site operation

(b) Trial / Test RUN:

Upon conclusion of the site acceptance testing (SAT), the bidder shall keep the CCTV
System including CCTV cameras, CCTV Client workstation and associated
system/equipment commissioned for “Trial Run” for 15 days. If during the “Test run”,
any defect / fault are noted in the system, the Vendor shall identify & rectify the same
and provide the report, history of the fault to GAIL. The decision to repeat the test run
shall be of EIC, depending upon the severity of the defect.

If the system fails to come up to the guaranteed performance, the Vendor, within a
period of seven (7) days shall take any corrective measures & resubmit the system for
another “Test run”. Again, if the system fails to reach the guaranteed performance after
the second test run, EIC shall be free to take any action as he deems fit against the
Vendor and to bring the system to the guaranteed performance with the help of a third
party at the expense of the Vendor.
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(c) COMMISSIONNING / COMPLETION:

The CCTV system(s) and associated system/equipment shall be considered to be

commissioned and taken over, only after successful completion of Test run. However,
the takeover by owner shall not be delayed for non-completion of minor works and such
jobs which may not affect the desired CCTV operation/function, and such works/ jobs
shall be completed by the vendor in accordance with the plan / schedule, which has
been approved by the Owner.

The date of successful completion of Test run shall be treated as the ‘Completion Date’
for such purpose as application of contractual provisions such as ‘Price reduction
schedule for delayed completion’ etc.

2.4 SUPPLY OF SPARES:

(a) Spares shall be provided as per tender document.. These spares shall not be used by
the bidder during commissioning /warranty period. These spares shall be supplied by
the bidder along with the respective equipment.
(b) Spares shall be provided from the respective OEM (Original Equipment
Manufacturer) from where the respective equipment, subsystems are offered.
(c) All the materials used for O&M of supplied CCTV system will be given by the
vendor during the warranty period (02 years). If any spares (owned by GAIL) are used
(at the discretion of GAIL) during the warranty period, then it will be replaced with
new spare free of cost by the vendor.
(d) Bidder shall provide the address, contact person, fax, and telephone number of the
manufacturer of the spare parts. The bidder shall warrant that spare parts for the system
would be available for minimum of 05 years from the date of CCTV system
commissioning (taking over). After this period if the bidder discontinues the production
of spare parts, then he shall give at least 24 months’ notice prior to such discontinuation
so that Owner may order such spare parts.

2.5 WARRANTY AND AMC:

The system shall be guaranteed to give specified performance for a period of 24 (twenty
four) months from the date of acceptance after SUCCESSFUL TEST RUN of the
system by the EIC. Further system shall be under AMC for period of 03 years after
completion of warranty, as per SCC/SOW for AMC.

The AMC will be comprehensive in nature and no extra payment (other than the quoted
value as per SOR item) towards the repair and maintenance of CCTV system (including
CCTV Cameras, Switches, Server and NAS and all other associated materials used in
the CCTV system along with laid OFC and electrical cables) will be made to the vendor.
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The details of services to be provided under warranty / AMC shall include but not
limited to the following for all supplied items under this project and all the cost for
these supports are in the scope of vendor:
2.5.1 TECHNICAL SUPPORT SERVICE
2.5.1.1 ON-LINE SUPPORT
This includes 24 x 7 (24 hours x 7 days a week) on line support for vendor
supplied equipment. GAIL shall utilize this service by intimating the bidder of its
unique customer ID in case of any contingency and Vendor in turn provides
telephonic support. Depending upon the severity of the issue, engineer shall be
sent by vendor to the site as per tender.

2.5.1.2 ON-SITE SUPPORT

To manage, monitor and for timely trouble shooting of problems & advance
replacement of spares/faulty occurring with CCTV systems ie CCTV Cameras, NAS
,Server , Switches et al , the bidder is required to place one suitably experienced
(Skilled) personnel (with minimum qualification of having diploma in IT, Computer,
Electronics) cum Supervisor for the overall monitoring, coordination and attending to
the problems associated with CCTV systems during the entire warranty and AMC
period at GAIL Vijaipur site. There will not be any extra payment made by GAIL for
this deployment of personnel by contractor. Non Deployment of Service Engineer
(during AMC) will be draw a penalty of pro rata deduction of monthly AMC amount/
Rs 1000/- per day which ever is higher (till the date of deployment of the said service
personnel) .

Non Deployment of Service Engineer (during Warranty) will be draw a penalty of Rs

1500/- per day till the date of deployment of the said service personnel.
Other terms and conditions of the deployment of service Engineer will be dealt as per
the details as mentioned of Annexure II-V of SCC.
Amount of Bonus & Gratuity (as per the applicable Laws) will be deducted from the
AMC Bills/Amount retained during Warranty and will be released after the submission
of proof the disbursal of the same to its concerned employed personnel(service
Engineer).

Normally, the Services will be required during GAIL’s working hours from 09:15 hours
to 17:45 hours for six days a week basis. Contractor’s deputed personnel shall provide
services beyond normal working hours in critical / emergency situation. There will not
be any extra payment made by GAIL for the above-mentioned deployment of personnel
by contractor for the entire duration of the contract period (of 5 years of Warranty and
AMC period).
For the problems not resolved through above-mentioned On-line technical support
service, the vendor shall provide (at its own cost) onsite technical expert all throughout
the warranty/AMC period of 5 years.
For the same, vendor’s engineer/personnel, who shall be capable of trouble shooting
and looking after the health of the system, shall be made available along with required
tool, tackles & maintenance spares at GAIL locations to resolve the problem efficiently.
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2.5.2 DOCUMENTATION DELIVERY AND SOFTWARE UPDATION SERVICE

Under Documentation delivery service bidder is required to provide engineering
practices and Technical Bulletins for updates without any additional cost to GAIL. All
the latest software updates for complete system are also required to be provided under
warranty / AMC.
Any type of software up-gradation under warranty/AMC, being carried out by the
Vendor / OEM, which is necessarily to be incorporated in the supplied CCTV System
for compatibility of the existing systems with future adds-on/ spare cards and facilities
shall be carried out by the OEM/supplier without any additional cost to GAIL.

2.6 TRAINING:

There shall be one training course when the system will be made operational. It shall be
explicitly understood that owner's personnel shall be fully associated during engineering,
installation; testing and commissioning activities and this opportunity shall be taken by bidder
to impart on-the-job training.
In addition to site training another technical training of 24 man-days on general functioning of
all the systems / sub-systems of the CCTV System, system fault diagnosis / troubleshooting,
upgradeability, add-on features and other relevant details shall be provided at vendor’s/OEM
premises. The boarding & lodging of owner's personnel shall be in the scope of GAIL.
Vendor shall provide comprehensive documentation, course materials, manuals, literature etc.
as required for proper training of owner's personnel at vendor’s cost.

2.7 PROJECT MANAGEMENT:

The vendor shall provide project management services (PMS) to meet the quality objectives
and for the timely completion of the project successfully. The PMS shall include but not limited
to the following:
i) Carry out surveillance on all the project related activities and monitor progress of the project.
ii) Submit periodic status reports to GAIL. The periodicity of status report will be informed to
vendor after the award of contract.
iii) Attend Project Meeting with GAIL’s Project Manager & GAIL Management. Based on
requirement, the vendor shall come for meetings with GAIL within the shortest possible time,
wherein appropriate level of person shall be deployed.
iv) The vendor shall provide the qualified & experienced project management manpower for
smooth & timely project execution.

2.8 DOCUMENTATION:
After the award of work, the vendor shall submit the following documents for the complete
system for review and approval:
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1. Equipment layout drawing.

• Power supply distribution and earthing arrangement.
• OFC/Ethernet/Electrical wiring diagrams for the system.
• Installation drawings with overall dimensions and necessary free spaces.
• Equipment and system Test plans as requested elsewhere in this section.
• Equipment schedule.
• One set manual for each supplied equipment / system, consisting of:
a) Detailed technical manual for each type of equipment containing functional diagrams and
Description
b) Installation Procedure
c) Commissioning Procedures
d) Operation Procedure
e) Troubleshooting & Maintenance Procedures.
f) Original Software License of all supplied System & associated equipment.
g) All the documents submitted by the vendor shall be published/ printed /in soft storage
media (like: DVD/CD/Online / Cloud) bearing part/release/version/ revision number of
OEM. Photo copied, scanned or any other form will not be acceptable.
h) Following documents (included but not limited to) after supply, installation &
commissioning of CCTV System is to be provided by the vendor.
• Installation report of entire System
• Project document (Original & a Copy)-It will include all details regarding system i.e.
system overview, IP Addresses, brochures, manual, up gradation reports, block diagram,
wiring diagram, contact details etc.
• OEM software along with License ID from OEM.
• Switch software
• CCTV software
• List of Material with serial No.
• CD/DVD etc. of all Software are to be provided by the vendor including License.

2. On the completion of the project, Vendor shall provide As-Built Documents of the system
for site.
3. Any other document not specifically mentioned above but required for satisfactory
implementation, operation and maintenance of the system.
4. The documentation shall include details of all the user ids ,passwords ,IP addresses and all
other relevant documents along with all licenses to GAIL .
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2.9 THE VENDOR SHALL PROVIDE ANY OTHER WORK NOT MENTIONED
ABOVE, BUT REQUIRED FOR COMPLETING THE WORK IN ALL RESPECT TO
THE SATISFACTION OF THE OWNER.

3.0 GENERAL GUIDELINES:

3.1 In general, specifications provided throughout this document shall apply. In case of
conflict more stringent specifications shall override specifications given elsewhere and
decision of the EIC in all such cases shall be final.
3.2 As and when bugs found/determined in the software/firmware affecting the performance
of the equipment, the vendor will provide patches/firmware replacement or solution to
resolve the problem without any additional cost to GAIL.
Modified documentation (hard copies and soft copies) pertaining to supplied items
wherever applicable shall also be supplied without any additional cost to GAIL.
3.3 In case at the time of implementation there is any change in the system design &
configuration to meet the operational requirements, the vendor shall undertake all the
activities such as design, manufacture, supply, Installation, etc. of additional equipment
hardware and software for which additional financial implication, if any, shall be
approved by EIC on the basis of sufficient details and justifications being provided by
the vendor.
3.4 If during the course of execution of the work any discrepancy or inconsistency, error or
omission in any of the provisions of the contract is discovered, the same shall be referred
to the EIC who shall give his decision in the matter and issue instruction directing the
manner in which the work is to be carried out. The decision of the EIC shall be final and
conclusive and the Vendor shall carry out the work in accordance thereof.

4.0 OTHER CONDITIONS OF SCOPE OF SUPPLY:

• Bidder must state categorically whether or not their offer meets all the technical and
job specifications. Bidder shall furnish a complete list of deviations from Material
Requisition in the prescribed deviation format, if any. Otherwise it will be assumed
that there is no deviation from this Material Requisition and no further deviation will
be accepted.
• Bidder shall note that any utility not mentioned but required during detail
engineering shall be in his scope only.
• Bidder shall ensure that the CCTV system and associated items of the system shall
not be damaged due to black out or brown out.
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• Bidder shall provide the start-up and shutdown procedure of the complete CCTV
system. Bidder shall provide separate cable entries for power supply and signal
cables for CCTV system and its accessories.
• All materials used for packing wrapping, sealers, moisture resistant barriers and
corrosion resistances shall be of recognized brand and shall confirm to the best
standards. The package shall be suitable for storing in tropical climate.
• Erection hardware shall be supplied in accordance with the tentative length/distance
and as per the requirement on ground.
• Bidder should assess the actual work properly during pre-bid meeting, to be held at
site prior to submission of the bid document. Any change /deviation at latter stage
are not acceptable.
• In case of conflict among the documents covering these MR, owner shall be advised
by the bidder and bidder shall obtain owners written consent before proceeding
further at all stages of contract starting from bid submission to end of contract.
• Vendor’s quotation, catalogues, drawings, datasheets and operation /maintenance
manuals shall be in English language.
• Standard printed conditions of the tender, if simply attached to the offer will not be
acceptable. Any deviation or departure from the provision of the tender conditions
must be clearly brought out. Unless specifically brought out, the offer shall be
considered to comply in every respect with the terms and conditions contained in the
tender.
• Standards: All designs, materials, manufacturing techniques and workmanship shall
be in accordance with the highest accepted international standards for this type of
equipment. The tenderer shall also state, where applicable, the National or other
International standard(s) to which the whole, or any specific part, of the equipment
or system complies.
• The detailed technical specification submitted by the authorized system integrated
shall be verified and vetted by the manufacturer in the form of letter/certificate.
• The bidder shall furnish the technical catalogue / brochure for each equipment
covering all the specifications mentioned in the Annexures .If some specification is
not clearly specified in the catalogue then bidder shall provide undertaking from the
OEM regarding the same & shall be tested while FAT.
• Memorandum of Understanding / Agreement of the authorized dealer / integrated
with the manufacturer mentioning a back-up support for minimum of 05 years in
addition to the initial warranty period of two years from the date of bid.

5.0 TECHNICAL SPECIFICATIONS OF SYSTEM/SUB-SYSTEMS

All the items as per SOR must be capable of maintaining its guaranteed performance when
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operating continuously round the clock 24X7 all the year round. General specifications are
mentioned in Annexure 1. Apart from this, minimum technical specifications for items are
given in Annexures.

6.0 The tentative material details has to have a minimum of the materials as mentioned in
detailed in ANNEXURE-E in the tender document. The materials, scope of services as
mentioned in the Annexure- E are tentative and minimum of the same has to be supplied.
However to complete the project additional material (including patch cords, pig tails LAN
cables et al ) and services if required will be in the scope of the vendor and no extra payments
shall be made by GAIL for the same in addition to that as mentioned in SOR.
Vendors may note:
• Annexure E contains the details and the locations of the CCTV cameras to be installed.
Location of installing server, Storage, clients et al will be intimated to the vendor at the
time of installation and commissioning. The same shall be within GAIL Vijaipur
premises.
• Routes for laying Electrical cables and OFC (& duct) shall be shared by GAIL during
the PBC/award of the tender. The source of supply for Electrical supply will be at the
discretion of GAIL. The scope of supply, laying (including excavation as per
Specifications, SCC & SOW) of OFC (& duct) and Electrical cables will be in the scope
of the vendor. Vendor will have to follow the EIC instructions.
• Tentative details of length of OFC (& duct) and Electricals cables to be supplied and
laid for the said CCTV project has been mentioned in Annexure E. The details are
tentative only. Any additional requirement of Cables (both electrical and OFC
including duct) for supply as well as laying will be in the scope of the vendor.
• Vendor may make the site visit to assess the ground situation before bidding.
• Hardware supply will be firm as mentioned in the Annexure E
• However cable (both OFC & duct and Electrical) supply and laying (including
Excavation) may vary as per the actual requirement. As already mentioned
approximately 7500 metres of OFC & 2500 metres of Electrical needs to be laid
(including Excavation/road cutting/hume pipe supply & laying if required). These are
the tentative details. Bidder may like to apprise itself by visiting the site before bidding.
Cable supplies as well as laying has to meet the specifications as detailed in the instant
tender.
• Vendor has to ensure the termination of OFC as well as Electrical cables meeting the
requirement as mentioned in the tender,
• Vendor will have to use lugs of suitable size for termination of Electrical cables. No
termination will be accepted without lugs.
• Splicing/termination of OFC in FTC will be in the scope of the vendor. Vendor has to
ensure the proper splicing/termination of OFC in FTC.
• Laying of OFC (inside the duct) has to be at a minimum depth of 900 mm under the
ground.
• Vendor has to obtain the necessary permission from the concerned authorities for laying
the cables inside the GAIL Vijaipur Premises.
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Annexure-I
General Specifications

The CCTV cameras and accessories to be supplied, installed and commissioned should be as
per following specifications:

1. The CCTV surveillance system (hereafter interchangeably termed as ‘System’ also) is

required to ensure effective surveillance of GAIL Installations as well as to create a
tamperproof record for post event analysis.

2. The System shall be mainly comprising of the below-mentioned items:

a) True IP CCD/CMOS Colour Video CCTV Cameras for image & video capturing,
having Fixed or P/T/Z Lens with individual IP addresses;
b) Camera Servers running Video Recording Software, Video Management Software,
Video Motion Detection Software / Video Analytic Software etc.
c) Network Attached Storage (NAS) for archiving/storage of the recordings;
d) Application software (Video Recording Software, Video Management Software,
Video Analytic Software and other required software);
e) Client Workstation for System Administration / Management / Maintenance / Video
Analytics etc along-with LED Monitors, Keyboards, Mouse.
f) Network Ethernet Switches for switching and routing various data etc.

3. The System shall be an open standard based integrated system with IP network centric
functional and management architecture aimed at providing high-speed
manual/automatic operation for best performance. The System should have ONVIF-S
profile (Open Network Video Interface Forum) standard/specification compliant CCTV
Cameras & Software (Video Management, Video Motion Detection, Analytic Software
etc.). The system shall be of open architecture and shall be able to add support for any
new video source quickly.

4. The System shall use video signals from various types of indoor/outdoor CCTV
cameras installed at different locations, process them for viewing on
workstations/monitors at ‘Designated Locations’ for CCTV monitoring and
simultaneously record all the cameras as per requirement after compression using
H.264 or better standard. Mouse-Keyboard shall be used for Pan, Tilt, Zoom, and other
functions of desired cameras.

5. The Area under surveillance shall be monitored and controlled from ‘Designated
Locations’ for CCTV
monitoring through workstations and Mouse Control. The System should facilitate
viewing of live and recorded images and controlling of all cameras by the authorized
users present in the Network.
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6. Camera Servers shall be available off-the-shelf, on which all the 64-bit software like
Application software, Video Management software, Video Recording Software, Video
Motion Detection / Video Analytics Software, etc. shall be installed and operate. Each
Camera Server shall have the license for minimum 48 cameras with Video Analytics ,
thus a total of license for a minimum of 96 CCTV cameras should be made available.
Failover Server shall have the license for minimum of 96 CCTV cameras with Video
Analytics .At the time of acceptance , license for all the (a minimum of 96) CCTV
cameras should be activated and should be made available on the server(including
Failover Server). The support for the same from the OEM should be made available for
5 years (A certificate from the OEM in this may be submitted during acceptance of the
project.)

7. The Server shall offer both video stream management and video stream storage
management. The recording resolution and frame rate for each camera shall be user
programmable.

8. Facility of camera recording in 5-25 FPS - user selectable as well as in any standard
resolution quality upto their maximum resolution – Selectively on individual or on
Group of cameras must be available in the system.

9. All camera recordings shall have Camera ID & location/area of recording as well as
date/time stamp. Camera ID, Location/Area of recording & date/time shall be
programmable by the system administrator with User ID & Password.

10. Video stream from individual cameras shall be recorded on respective Camera Server
&, subsequently, archived to SAN / NAS / RAID BACKUP DEVICE (Storage) device.
System shall have provision to automatically over-write the new information after the
period of 31 days in FIFO manner & necessary script/algorithm must be available in
the application.

11. In order to optimize the memory, while recording, video shall be compressed using
H.264 or better standard and streamed over the IP network. Once on the network, video
can be viewed on a client workstation or monitor using a hardware decoder (compatible
standard Receiver) and shall be recorded on CAMERA SERVER and shall be backed
up on SAN / NAS / RAID BACKUP DEVICE (Storage) device on continuous & real-
time basis.

12. The System through SAN / NAS / RAID BACKUP DEVICE (Storage) device for
archiving/storage of the recordings) shall provide sufficient storage of all the cameras
recordings for a minimum period of 31 days @ 15 FPS, at their highest resolution (as
mentioned under Technical Specification minimum of 2 MP) considering a Minimum
of 4Mbps bit rate with continuous recording (24X7 operation) with recording at 100%
of bandwidth.

13. Fail-over feature is required (in 2+1 configuration) i.e. in case of failure of a CAMERA
SERVER the relevant cameras under its control / management shall automatically
switch over to the redundant CAMERA SERVER.
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14. Synchronized Failover feature should be provided with the System to avoid any single
point of failure and the System should sustain all its current operations i.e. recording,
playback and live video event in the event of primary / failover server failure.

15. All the Camera, Servers, NAS, Client Workstations or any other system should be
provided with software along-with its license, to view and control the cameras and
retrieve the recorded video images from the CAMERA SERVER/ SAN / NAS / RAID
BACKUP DEVICE (Storage) device seamlessly. Web view of cameras shall also be
supported by the system with security consideration.

16. The Video Recording & Management Software of the CCTV Surveillance System shall
support the following:
(a) The software shall operate on open architecture (complying to ONVIF-S profile
standards/specifications).
(b) The software should have inbuilt facility to store configuration of cameras.
(c) The software should be able to control all cameras i.e. PTZ control, Iris control,
auto/manual focus, and colour balance of camera, Selection of presets, Video tour
selection etc.
(d) The software shall be able to generate reports of stored device configuration and
shall be able to provide alarm and alarm log.
(e) The software should have user access authority configurable on per device or per
device group basis.
(f) The administrator should be able to add, edit & delete users with rights. It shall be
possible to view ability / rights of each user or the cameras which can be viewed &
controlled as per the permission assigned by the administrator. The users should be
on a hierarchical basis as assigned by the administrator. The higher priority person
can take control of cameras, which are already being controlled by a lower priority
user. There should be minimum 3 hierarchical levels of security for providing user
level log in.
(g) It should have recording modes viz. continuous, manual, or programmed modes on
date, time and camera-wise. All modes should be disabled and enabled using
scheduled configuration. It should also be possible to search and replay the recorded
images on events, date, time and camera-wise. It should provide onscreen controls
for remote operation of PTZ cameras. It should have the facility for scheduled
recording. Different recording speeds (fps) and resolution for each recording mode
for each camera should be possible.
(h) The settings shall be individually configurable for each alarm and each camera pre-
record duration. This shall allow the Camera Server to capture video prior to the
alarm/event, as well as after the alarm/event. It shall be selectable from a list of
values ranging between 0 seconds and 2 minutes or more.
(i) The software for clients should be working on a browser based or client based
system (All required licences for the client software (minimum 6 no.) shall be
provided for remote users in a secured way.

17. The system must support video motion detection algorithms (residing either in CCTV
Cameras or Video Management Server end). The enabling of Video Motion Detection
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shall be user-configurable: either in a continuous basis or in scheduled manner for

particular times, dates, days, months etc.

18. The algorithm must be able to provide the minimum functionalities of detect and track
objects, learn the scene, adapt to a changing outdoor environment, ignore
environmental changes including rain, hail, wind, swaying trees and gradual light
changes.

19. The user shall be able to configure the parameters for each camera: Detection Type:
Continuous or scheduled the system shall support video analytic software for real-time
processing of live video streams and take consequent actions based on the rules set in
the system. As the Video Analytic Software is resource hungry, selection of CCTV
Cameras for which Video Analytic Software is required to be implemented, shall be
planned before designing the system hardware. The system shall support activation of
the video analytic software for any or all installed CCTV Cameras. The system must
have the minimum features for: Actions to Perform When Motion is detected: Generate
an alarm in the Security System & Start a recording.

20. The system shall support video analytic software for real-time processing of live video
streams and take consequent actions based on the rules set in the system. As the Video
Analytic Software is resource hungry, selection of CCTV Cameras for which Video
Analytic Software is required to be implemented, shall be planned before designing the
system hardware. The system shall support activation of the video analytic software for
any or all installed CCTV Cameras. The system must have the minimum features for :

(a) Intrusion detection

(b) Wrong direction movement detection
(c) Trip-wire
(d) Crowd detection
(e) People & Object
(f) Camera Tampering
(g) Loitering
(h) Unattended Object
(i) Object Removal detection

21. The Software shall support seamless integration with all other software of the system.
The software should be ONVIF-S profile compliant and the API for integration with
3rd party video management systems shall also be available. The system shall be
flexible and of open architecture so that it should be possible to implement any custom
video analytics feature in all cameras (In case of PTZ camera only when it is in fixed
mode) as per requirement during implementation of the system.

22. System shall be triplex i.e. it should provide facility of Viewing, Recording & Replay
simultaneously.
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23. System must provide built-in facility of watermarking to ensure tamperproof recording
so that these can be used as evidence at a later date, if so desired. The recording shall
support audit trail feature.

24. The offered system shall have facility to export the desired portion of clipping (for a
duration: from a desired date/time to another desired date/time) on CD or DVD.
Viewing of this recording shall be possible on standard PC using standard software like
windows media player / supporting format etc.

25. System should have feature to generate alert in case of any tampering with the CCTV
cameras.

26. System should have feature to generate alerts when the data utilization in storage system
gets near to its full capacity.

27. The System should provide inter-operability of hardware, OS, software, networking,
printing, database connectivity, reporting, and communication protocols. System
expansion should be possible through off-the-shelf available hardware like servers and
PC/Workstations.

28. Synchronized Failover directory feature should be provided with the offered systems to
avoid the single point of failure. Also the system should sustain all its current operations
i.e. Recording, playback and live video even in the event of primary as well as failover
directory failure. This functionality can either be loaded on any of the recording server
or on a dedicated server.

29. The System must support integration with PA system, Access Control System, Fire-
Alarm Systems etc. with open protocol like MODBUS, TCP/IP. The SDK, License for
the same shall be provided by vendor.

30. The System should not require any renewal / upgradation of any license (for Hardware
/ Software) without any system upgradation after successful commissioning of the
system at site.

31. System shall have provision of integration with GAIL’s Telecom / IT infrastructure for
extending the accessibility / monitoring of CCTV cameras to/from other GAIL
locations. The System must have the capability to integrate with other IP network for
remote operation / monitoring of the system. The system shall support Remote Clients
with following minimum functionalities:
(a) Login from client software
(b) Remote view and search
(c) Remote configuration

32. The system shall support web based clients connecting to it via the Internet.

33. The System shall keep track of all configurations & events in the form of log. This will
help in proper System administration & management of redundancies etc.
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34. The System shall support the following provisions for system integration &
customization:
(a) Simple API for integration with 3rd party Video Management Systems
(b) Advanced meta data streaming API
(c) Seamless connection with Video Analytics Enterprise server used for managing
individual Video Analytics Software instances and generating combined reports.

35. The System should support automatic full system restore after unexpected events like
complete power loss.

36. All the major components of the CCTV systems shall be latest but field-proven and
shall not be End-of- Life / Outdated; the same shall have to be supported by concerned
OEM for at-least 5 years period from the date of supply. Certificate in this context from
concerned OEM shall be provided with the bid.

37. The power cable (2.5 mm) and Ethernet cat 6: both should be armoured. Supply,
installation, Clamping, Fixing be done in an aesthetics way on the pole/L-shape angle
etc.

38. All the common & critical components of the storage device, like Controller/CPU,
Memory, Network Connectivity, Power Supply Units, Cooling Fans etc. shall be hot-
swappable and shall have 1+1 redundancy for automatic failover without any service
degradation and no single point of failure shall be there leading to total failure of the
storage. Hard-disks shall have redundancies in the form of RAID-6 deployments. All
licenses for the all the features / facilities shall be provided.

FUNCTIONALITIES:

The minimum functionalities of the CCTV Surveillance system shall be as under:

39. Viewing: The system shall provide the following viewing functionalities as a
minimum:

Live Video: The live output from cameras shall be viewed on LED TVs connected to
Client Machines. These shall support Single camera view and Quad view of up to
sixteen cameras in 4X4 matrix. All the cameras in the view shall provide simultaneous
live streams.
Also the software should support viewing in 2X2 matrix with software configurable
manner; Sequence viewing of camera preset positions; Modifying settings for a camera;
Modifying recording settings for a camera; Adding and deleting cameras; Creating
schedules for recordings and video motion detection; Monitoring of multiple alarms,
Modifying Video Analytics settings and tuning for: Video Motion Detection / Object
Classification etc. Users shall be able to select a camera from a tree control listing the
cameras available to the user.

Single Camera: With this functionality, the user shall be able to:
(a) View the live output from any selected camera;
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(b) Pan, tilt, zoom and focus any PTZ camera using a mouse, keyboard / Software at
the Client PC/Server.
(c) Manually record live video.
(d) SD Card to support the video recording / storing in case of temporary network/
servers/etc. failure.

Quad View: With this functionality, the user shall be able to view in 2x2 or 4x4 view.
A quad view consists of cameras viewed simultaneously on a single display. The quad
view shall be divided into four quadrants. For each quadrant the quad view shall have
number of cameras or be blank. Within each quadrant the quad view shall be configured
to cycle between any of the cameras accessible to the user on a configurable time basis.
Any Camera can be assigned to any quad.

Sequence View: With this functionality, the user shall be able to view cameras in
sequence. A sequence view consists of a single camera view, which can be cycled on a
time basis. Pan-tilt-zoom cameras, which support preset positions, can have these
presets cycled on a time basis. In this way an operator can view a variety of presets on
a series of PTZ cameras. Fixed cameras can also be included in the sequence and cycled
accordingly. There shall be no limit to the number of cameras that can be assigned to a
single Sequence View. There shall also be no limit to the number of available Sequence
Views. Each salvo should be made available for a specified length of time.

40. Camera settings: Through this functionality the users shall be able to configure all
settings for all cameras in the network. The configurable settings shall be minimum:
(a) Camera Details (Name, Location, Description, Camera ID, Frame-rate,
Unicast/Multicast transmission of video etc.);
(b) Camera Connection (Pan speed, Tilt Speed, Zoom speed, Focus speed, Iris speed
etc.);
(c) Camera PTZ Control;
(d) Security (Control Level, Control Reservation Period etc.);
(e) Camera Deletion

41. Recording: Through this functionality the users shall be able to record live video in
following methods:

a. User activated: With user-activated recording, the user shall be able to record video
streams with various configurable parameters for any camera like: Pre-Record
Duration, Frame Rate, Record Duration, Retention Period etc. Frame rate for the
recording
b. Event activated: With event-activated recording, the system shall be able to
automatically record video streams from any camera on reporting of any pre-
defined event or alarm. In this, user can configure various parameters like: Pre-
Record Duration, Post-Record Duration, Frame Rate, Retention Period etc.
c. Scheduled: The system shall have the ability to schedule recordings for each
individual camera for times in the future. For each scheduled recording the user
shall be able to configure the following:
i. Start time
ii. Stop time
iii. Frame rate for the recording
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iv. Retention period before the recording will be deleted

v. Recurrence (if this is to be a recurring schedule)
vi. Description
There shall be no limit on the number of schedules that can be entered for the
system. There shall be no limit to the number of schedules per camera.

42. Video motion detection activated: The system must have the ability to record video
streams based on video motion detection algorithms; the motion detection functionality
can be achieved from the Cameras or Servers on continuous or scheduled manner.

43. Snapshot: The system shall provide every operator (client) with the ability to record
the current frame of video. This snapshot of video shall be stored as a bitmap file. The
file name shall be automatically generated by the software and include the camera
name, date and time of the recording.

44. Alarm Handling: The system shall support the following alarm-handling features:
(a) Alarms categorization – logs, warnings and alerts
(b) Manual and auto alarm acknowledgement
(c) Alarms stacking / queuing
(d) User configurable alarm handlers
(e) Generation of Email / SMS for alarm reporting
(f) FTP upload (in Camera)
(g) Alarm video clip recording
(h) Alarm image recording

45. Search: The system shall provide a simple search for all video recorded. The search
shall be based on minimum:
(a) Camera based search
(b) Time based search
(c) Event based search

It shall also include any cameras including those that might have been deleted from the
system but still have video stored on a Camera Server or on archived media. The time
criterion shall be selected from a calendar and time line control.
The software shall be able to generate reports with images and videos, Charts and
graphs etc. The system should also support generation of reports that can also be
exported to XML / CSV / PDF formats and it shall also be possible to generate
automatic periodic report.

46. Viewing Recordings: The system shall make available recorded video to all clients,
which have adequate security. Each user shall only be able to view recordings from
cameras they have security access to view. A display shall be provided to view
recordings from any Operator Station. From this display, the operator can select the
recording he/she wishes to view, which shall be immediately shown in an embedded
video player. System should be capable of providing facility of viewing, recording &
replaying simultaneously without compromising the quality.
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47. System and User Audit Trail: System shall have the capability that all user actions on
the Operator Station be recorded in a log file along with the Security System. System
should ensure that once recorded, the video cannot be altered, ensuring the audit trail
intact for evidential purpose. This log must also contain a history of the status of the
system components. It shall list the status of all cameras, streamers, servers and other
system components including when they were disabled or failed. The log of user and
system actions shall be available in text format and automatically included with any
video recordings that are exported.

48. Storing & Archiving: The system shall include an online storage for maintaining
minimum Video stream recording from individual cameras on respective Camera
Server & subsequently archived to SAN / NAS / RAID BACKUP DEVICE (Storage).
The Camera Server shall store 1 day’s recorded Video stream from all the CCTV
Cameras on continuous basis for the PTZ Cameras and on motion-detection basis for
the Fixed cameras at any resolution up to its maximum resolution as mentioned under
Technical Specifications @ 25 FPS frame rate and subsequently shall be archived to
SAN / NAS / RAID BACKUP DEVICE (Storage). The SAN / NAS / RAID BACKUP
DEVICE (Storage) shall have capacity of archiving minimum 31 days for 96 camera or
MINIMUM 132TB usable capacity storage of each SAN / NAS / RAID BACKUP
DEVICE (Storage). Recording from all the CCTV Cameras(minimum of 2MP) on
continuous basis for the PTZ Cameras and on motion-detection basis for the Fixed
cameras at any resolution up to its maximum resolution as mentioned under Technical
Specifications @ 25 FPS. System shall have provision to automatically over-write the
new information after the period of 31 days in FIFO manner & necessary
script/algorithm must be available in the application.

49. Additional Functionalities / Features: In addition to above mentioned functionalities,

the following functionalities shall also be supported by the system:
(a) Support for numerous third-party applications and plug-ins to provide a broad range
of integration options including access control, analytics tools, central monitoring,
alarm handling etc.
(b) Supports up to Six concurrent users and licensed to grow.
(c) Bandwidth usage indicator
(d) Independent layout settings for each screen
(e) Instant replay
(f) Magnifying glass/Digital zoom
(g) Interactive digital PTZ
(h) Video overlay text
(i) USB/Network-based joystick support
(j) Automated daily reports e-mailing
(k) Video navigation - play, pause, up to 16X fast forward and up to 16X rewind in
multiple steps
(l) Automatic optimization option in server to lower resource usage, after the settings
are done.
(m) Diagnostics parameters display
(n) Watchdog to monitor system & application health
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(o) Existing CCTV Camera details- INFINOVA Make, Model of FIX CCTV Camera-
VH111-A20B-A0,PTZ CCTV Camera-V1772NR- 302UB3H, American
dynamics, Pelco make CCTV cameras
50.
ENVIRONMENTAL CONDITIONS:

The CCTV System offered shall be capable of maintaining its guaranteed performance
when operating continuously round-the-clock under the following environmental
conditions.

a) Operational 10 0C( to +35 0C [For CAMERA SERVER & SAN / NAS /

Temperature RAID BACKUP DEVICE (Storage)]
(-) 100C to (+) 500C [For all other supplied items, that
are to be installed outdoor, if not mentioned
otherwise specifically under specification]
-5 0C to +60 0C
b) Storage The equipment shall withstand transportation &
handling by air sea & road under packed conditions
c) Shock and vibration As required for electronic equipment working in
vicinity of compatibility HF/VHF/UHF systems
d) Electro Magnetic

51.
(a) SUGGESTED MAKES OF CCTV CAMERAS: American Dynamics /
Infinova / Vicon / Axis / Indigo Vision / Sony / Panasonic / Bosch / Pelco /
Honeywell / DVTel / Mobotix / [Approved Make of VMS / VAS OEM (Cisco
/ Genetec / Milestone / MindTree / Mirasys / NICE / UltraIP / Verint / i2V /
Video IQ / Mate / Object Video / Agent VI / NICE / Verint / iOmniscent)]

(b)SUGGESTED MAKES OF VMS: Cisco / Genetec / Milestone / MindTree /

Mirasys / NICE / UltraIP / Verint / i2V / Approved Make of Camera-OEMs
[American Dynamics / Infinova / Vicon / Axis / Indigo Vision / Sony /
Panasonic / Bosch / Pelco / Honeywell / DVTel / Mobotix]

(c) SUGGESTED MAKES OF VAS: Video IQ / Mate / Object Video / Agent VI

/ NICE / Verint / iOmniscent / Approved Make of Camera OEMs [American
Dynamics / Infinova / Vicon / Axis / Indigo Vision / Sony / Panasonic / Bosch
/ Pelco / Honeywell / DVTel / Mobotix]

(d)SUGGESTED MAKES OF EXTERNAL IR (IF ANY):

Videotec/Raytec/Bosch/Axis

52. GAIL reserves the right to call the technically qualified bidders for POC (Proof
of Concept) to bring their CCTV Cameras and check the following parameters:
1.Black & White: 0.0 Lux with IR up to 200 meters
2.30x optical Zoom
3.web login through its IP address and checking the video /image quality of the
CCTV camera
Successful Bidder may get following specifications of CCTV Cameras tested by
third party (NABL accredited/GOI -Government of India certified/TUV/UL)
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agency (ies) :

WDR, Resolution, Lens focal Length, Optical & digital Zoom, shutter
length, SNR, Lux l level sensitivity (refer annexure F in RFQ for Specifications).

53. The bidder should offer only one make and model of any given items (CCTV
Cameras/NAS/Server/Switches/UPS/Client PC/cables). In case it offers multiple
make/Model of the items, GAIL reserves the right to select the make and model of
the items from the offered choices.