PBX

Call Tarifficator Pro

User manual

(c) 1998 – 2004 by 'DCS Laboratory Ltd'

CONTENTS
Getting started 2
System requirements 2
Installation 2
Troubleshooting 3
License agreement 4

LOGGER MODULE

Logger module menu 5

Terminal window 6

Logger module settings 7

Settings / Info page 7
Settings / Connection page 8
Settings / Logging page 9
Settings / Lines page 10
Settings / Digits page 11
Settings / Administration page 12
Settings / License page 13

CALLS BROWSER

Working with call database files 16

Processing call records 16
Accuracy of the call cost calculations 17
Context menu 18
Find dialed number 19
Export / Import 20
Network installation 22
Multi-language support 23
Command line interface 24

Filtering call records 26

Filter - Type and dialing 27
Filter - Date, time, cost 28
Filter – Lines 29
Filter - Save / Load 30

Creating reports 31
Report Viewer 32
Report Generator 33

Calls Browser Settings 34

Settings / Codes and Rates 34
Settings / Carriers 39
Settings / Directory 41
Settings / Trunks list 42
Settings / Contacts list 43
Settings / Holidays list 44
Settings / Currency 45
Settings / Security 46
Settings / Projects 48

Preferences / View 49
Preferences / Columns 50
Preferences / Colors and call types 51
Preferences / Reports customization 52
1
GETTING STARTED
Welcome to PBX Call Tarifficator Pro™ - a call accounting and billing system, which helps you to
manage all telephone traffic to and from your office switching system. It can log information for all local,
long distance, international and incoming calls, calculate call costs, create, print and export detailed cost
reports, and statistics charts.

PBX Call Tarifficator Pro™ consists of two modules:

Logger module
Calls Browser

SYSTEM REQUIREMENTS
• 16 Mb available RAM

• 10 Mb free HDD space

• available serial port (RS-232)

• Windows 98/ME/NT/2K/XP

• Internet Explorer 4.0 or later.

Copyright © DCS Laboratory, Ltd. All rights reserved.

INSTALLATION
Connection
Connect PBX system with available serial port of your PC. Consult PBX installation manual or qualified installer
for connection cable pinout.
If your copy of the software includes hardware protection key, it must be plugged into the serial port of the PC
running Logger module. The PBX system cable should be connected to the protection key. Hardware protection
key provides transparent data flow and doesn't interfere with other software operation. You can use standard "9
to 25 pin" adapter(s) if needed.

Installation
Insert installation CD into CD-ROM drive. Welcome screen automatically appears. Select Install PBX Call
Tarifficator Pro menu option. If autorun function is disabled, double click on My Computer icon on the
desktop, choose your CD-ROM drive and double click on TariffPro icon in the Setup folder.
Follow installer prompts. After successful installation PBX Call Tarifficator Pro menu group will appear in
Start / Programs.
Run Logger module from PBX Call Tarifficator Pro menu group. Logger module icon (yellow phone handset)
should appear in the traybar next to system clock. Logger module is set to automatically run on Windows
startup.

Logger module setup

Click on Logger icon in the traybar, choose "Settings" from the menu and select "Connection" page.
If your PBX system can output SMDR information in different formats, please select correct format from the
"PBX model" list. Some systems also output date information in different formats (usually MM/DD/YY or
DD/MM/YY). In this case make sure you have selected correct date format from "Timestamp format" list,
otherwise call information would not be logged!

2
Select serial port that is connected to PBX system. Set serial port parameters that correspond to SMDR port
parameters of your PBX system. Click OK to apply settings.
Make some outside calls through the PBX system and hover the mouse pointer over Logger icon in the traybar.
You should see the following message: "Logging calls [N]", where N is the number of calls. Click on Logger
icon and select "Calls browser" to see your calls. If calls aren't logged, please follow "Troubleshooting"
section below.

Software localization

To configure the software for your location run "Calls browser" module, select "Options / Settings" from
the main menu, go to "Carriers" page and select first carrier. Add two prefixes:
§ Prefix for international dialing (for example: "00"). Leave "International code" field blank.
§ Prefix for long-distance dialing (for example: "0"). Enter your country code (for example: "373" for
Moldova) in the "International code" field.

Network installation

Install the software on server PC. Select "Full Install" type when prompted. Use Windows network sharing
utilities to allow read/write access to "C:\Program Files\TariffPro" folder from network.
Install the software on workstations. Select "Network Install" type when prompted. Run "Calls browser"
module, select "Options / Database location" from the main menu and specify path to shared "C:\Program
Files\TariffPro" folder on server. Open call database files from shared folder on server.

TROUBLESHOOTING

If Logger module doesn't log any calls:

Please click on the Logger icon in the traybar and select "Terminal" from the menu. Check if call information
appears in clear text after the call is completed.

Q1 Call information doesn't appear or isn't readable:

A1.1 Check serial port settings in Logger module. These settings should be exactly the same as SMDR port
settings in the PBX system configuration.
A1.2 Check if SMDR information output is enabled in your PBX system configuration. Consult your PBX
installation manual on how to enable it.
A1.3 Check connection cable and PC serial port.

Q2 Call information appears in clear text:

A2.1 Make sure that you have "Outgoing" and/or "Incoming" fields checked on the "Logging" page in
"Settings".
A2.2 Make sure that there are no call processing rules listed on the "Lines" and "Digits" pages.
A2.3 If your PBX system can output SMDR information in different formats, please make sure that you have
selected correct "PBX model" type and "Timestamp format" on the "Connection" page.

3
LICENSE AGREEMENT

'PBX Call Tarifficator' - billing software for office switching systems

1. This license agreement describes the relationships between you, the end user and 'DCS Laboratory Ltd'. By
installing 'PBX Call Tarifficator' on your computer you agree to comply with all conditions of this license
agreement. This license agreement applies to all existing versions of the software: 'PBX Call Tarifficator',
'PBX Call Tarifficator Pro' and 'PBX Call Tarifficator Lite', referred later as 'PBX Call Tarifficator'.
2. This license agreement guarantees mutual understanding between you, the end user and 'DCS Laboratory
Ltd' and can be modified only by written agreement signed by both sides. No reseller, distributor, dealer or any
other party has rights to modify this license agreement or give any warranties not granted here.
3. 'DCS Laboratory Ltd' shall not be held responsible for any losses, damages, costs, or expenses of any kind
resulting from using or misusing the 'PBX Call Tarifficator' software.
4. You may not sell, rent, lease, modify, decompile, disassemble, otherwise reverse engineer, or create
derivatives of 'PBX Call Tarifficator' Any such unauthorized use shall result in immediate and automatic
termination of this license and may result in criminal or civil prosecution.
5. After registration, you are entitled to receive technical support for the period of one year (if other period is
not specified explicitly). The technical support time period starts at the day of purchase.
6. All rights for 'PBX Call Tarifficator' are exclusively reserved by author - 'DCS Laboratory Ltd' and are
protected by certificate N 0034 from 10/25/1998, granted by 'The National Register of Computer Programs -
Republic of Moldova'.
8. All rights not expressly granted here are reserved by 'DCS Laboratory Ltd'.
9. 'DCS Laboratory Ltd' reserves the right to alter any of these conditions or software design at any time.

(c) 1998 – 2004 by 'DCS Laboratory Ltd'

4
Logger module
LOGGER MODULE

Logger module continuously receives SMDR information from the PBX system. Valid SMDR records
are converted from text to database format and stored on disk. Once setup, Logger module requires no
operator interaction.
When Logger module is running, yellow phone handset icon is displayed in the traybar next to
system clock. In case of critical errors the crossed red circle is shown over this icon. If you hover the
mouse pointer over Logger icon, status information is displayed in a small pop-up window. It shows
connection state, number of calls logged since program started or error message.

Logger module menu

You can access Logger module pop-up menu by clicking on icon in the traybar. If security lock option
is enabled, you'll be prompted to enter password first. Menu items are:

• Help contents - bring up on-line help window. You can also click Help button where available or
press F1 key to get context sensitive help.

• Settings... - bring up configuration window.

• Terminal... - open Terminal window. Embedded terminal emulator supports TTY protocol and could
be used to troubleshoot serial link related problems and configure your PBX system. Terminal
operation doesn't interfere with call logging.

• Calls Browser... - open current calls database in Calls Browser. This option is grayed out if no calls
were logged since Logger module started.

• Pause - temporarily suspend call logging, disconnect from the PBX system and release serial port.
Use this option if you need to connect to your PBX system with other software (configuration utility,
etc.).

• Exit - shutdown Logger module. You don't really need to do this, because valuable SMDR
information can be lost if Logger is inactive!

5
Logger module
Terminal window
Embedded terminal emulator supports full duplex TTY protocol and could be used to troubleshoot
serial link related problems and configure your PBX system. Terminal operation doesn't interfere with
call logging.
Terminal commands:

• Clear screen - clear all text in the Terminal window.

• Import from file - import SMDR data from the disk file rather than receiving it from the serial port.
Valid SMDR records are converted from text to database format and stored on disk. Use this option
with caution, if you import the same file twice, you'll end up with duplicate records in the calls
database!

• Capture - start capturing all Terminal input and output to text file. Select the command again to end
capturing.

• Set capture file... - specify other file for capturing. Default is capture.txt.

• Close Terminal - hide Terminal window. Logger module will continue to operate.
Terminal settings:

• Incoming CR = CR+LF – add line feed character to every received carriage return. Enable this
option if incoming SMDR lines are piling onto each over.

• Outgoing CR = CR+LF – add line feed character to every sent carriage return when you press
Enter.

• Local echo – echo all keypresses to the terminal window.

6
Logger module
LOGGER MODULE SETTINGS
Selecting Settings... menu item brings up configuration window. Logger module operation is
suspended while you change the settings and resumed after closing this window. All settings are
logically grouped into following pages:

Settings / Info page

This page displays version information and build date of the Logger module. It also provides some
useful status information:

• Started - date and time when Logger module started.

• Last call - date and time when last call record was registered. Blank if no calls were logged yet.

• Total calls - number of logged calls since program start.

• SMDR parsing errors - number of invalid SMDR records encountered. This field shows zero if
everything is working ok. SMDR parsing errors can happen if:

§ Wrong timestamp format or PBX model is selected on the Connection page.

§ The date and time in the PBX system configuration are not set correctly.
§ SMDR information is received with errors. Serial cable length is too long or port speed is set
too high.

7
Logger module
Settings / Connection page
This page allows you to configure connection settings.

• PBX Model - if your PBX system can output SMDR information in different formats, please select
correct format from this list.

• Timestamp format - some systems also output date information in different formats (usually
MM/DD/YY or DD/MM/YY). In this case make sure you have selected correct date format from this
list, otherwise call information would be logged incorrectly or not logged at all.

• Serial port parameters - select serial port that is connected to the PBX system. Set serial port
parameters that correspond to SMDR port parameters of your PBX system. Default serial port
settings are often described in the PBX installation manual.

Please note that all settings are absolutely critical for correct Logger module operation. Wrong
settings will result in no call information being logged!

8
Logger module
Settings / Logging page
This page controls call logging aspects.

• Log calls - allows you to log Outgoing and/or Incoming calls. Please make sure that at least one of
these options is active, otherwise no calls will be logged at all!

• Skip zero duration calls - if call duration is zero (not connected) it won't be logged.

• Skip not answered calls - if your PBX system provides information about not answered incoming
calls and marks them, it would be possible to include such call information in the database if you
disable this option.

• Output path - select output folder for call database files. Default location should be ok in most
cases. If Create daily calls database file option is checked new calls database file will be created
every day. Call databases will be named YYYY_MM_DD.TRF, where YYYY is year, MM - month and
DD - day of the calls start date. If this option is unchecked, new calls database file is created for
each month. Call databases are named YYYY_MM.TRF.

• Save raw text SMDR data - Logger module can save incoming SMDR information to text files.
Some PBX system output useful information on the SMDR port. This option can be also used for
troubleshooting or as extra precaution. SMDR files are named YYYY_MM.TXT, new file is
automatically created every month. You can specify output folder for SMDR files or use default.

9
Logger module
Settings / Lines page
Logger module provides conversion of the incoming trunk and extension numbers.
For example you can exclude some trunks or extensions from logging, or combine all T1/E1 channels
into single logical trunk. You can also assign single number to the group of extensions.

• Line type - apply conversion table to trunk or extension numbers.

• Conversion table - lists conversion rules.

You can Add new rules, Edit, Delete or Copy existing ones. Rule editor window allows to change line
number to another one or skip calls on this line.

10
Logger module
Settings / Digits page
Logger module provides conversion of the dialed number for outgoing calls and Caller ID information
for incoming calls.
It's possible to delete or add prefixes, restrict number of digits in the dialed number, delete PIN
information from dialed numbers, don't log calls to specific destinations, exclude dialing errors, etc.

• Call direction - apply conversion table to outgoing or incoming calls.

• Conversion table - lists conversion rules.

You can Add new rules, Edit, Delete or Copy existing ones. Rules list is searched from to to bottom.
Only first matching rule apply. To change rules order use Up and Down buttons.

Rule editor window defines following rule parameters:

• Scope - apply this rule to all trunks or one specific trunk.

• First digits - match first digits of the dialed number (Caller ID number for incoming calls). Use * as a
wildcard to match any digit. The rule will apply to all dialed numbers if this field is left blank.

• Replace with - digits to replace matched ones. Use * to preserve corresponding digit of the dialed
number.

• Skip call - don't log call if first digits are matched.

• Number length / Min digits - define min. number of digits in the dialed number after conversion. If
there are fewer digits, the call is considered a dialing error and ignored.

• Number length / Max digits - define max. number of digits in the dialed number after conversion.
If there are more digits, dialed number will be truncated.

• Check max digits first - this checkbox changes behavior of Max digits field. If checkbox is set dialed
number length is checked before the conversion. If length is less or equal to Max digits - conversion
rule is applied. Otherwise, this conversion rule is skipped and the search continues.

11
Logger module
Settings / Administration page
This page lists various options available for system administrator.

• Interface language - select available interface language from the list. The language will be changed
after you close settings window by clicking OK. Language packs can be edited and added in the
Calls Browser.

• Startup - enable this option to automatically load Logger on computer startup. Logger module
starts before user logs on (service mode) and stays running after log off. This option is useful when
the software is installed on unattended server PC.

• Security lock - set password to prevent unauthorized access to Logger module. You'll be prompted
for password every time you try to access Logger menu. It won't be possible to shutdown Logger
or change anything in the settings without entering correct password. This option is useful when the
software is running on office workstation.

12
Logger module
Settings / License page
This page displays licensing information and allows to unlock your copy of the software.

Registration status shows UNREGISTERED COPY if the Logger module hasn't been activated yet.
If your copy of the software includes hardware protection key, please make sure that it is plugged
into serial port of your PC before PBX system connection cable. Correct serial port number should be set
on the Connection page.
If hardware protection key wasn't included, please consult readme.txt file about activation
procedure.
Once activated, registration status shows Registered copy and all other fields on this page are
grayed out.

13
Calls Browser

CALLS BROWSER

Main window of the Calls Browser displays a list of call records. Every call record can include basic
and extended information, you decide which columns and in what order to display in Preferences.

Column Description

Date call start date

Time call start time

Ext extension which placed or answered the call

Dialed dialed number for outgoing calls, caller ID information for incoming calls*
Number
Destination country and/or city for long-distance and international calls

Duration call duration

Cost calculated call cost

Employee employee who should be charged for this call, if available (see Directory)

Department department, to which the employee belongs (see Directory)

Contact contact name assigned to this telephone number (see Contacts) or caller ID name
information*
Trunk trunk number used in this call

Trunk group to which trunk belongs (see Trunks list)

group
Acc account code entered for this call*

CD secondary call type: (TR - transferred, FW - forwarded, NA - not answered, DI - DISA,

etc.)*
Direction call direction - Outgoing or Incoming

Type call type - Local, Long-distance, International or one of 4 user defined types

Carrier telecom carrier name (see Carriers)

Ringtime time between incoming call arrival and pickup*

Project project name assigned to account code of this call (see Projects)*

• PBX system specific information that may not be available on your system.

14
Calls Browser

Calls list can be automatically refreshed as soon as new call records arrive from the PBX system. You
can switch this feature using View / Auto Refresh menu command or refresh manually by pressing F5.
Calls list can be sorted by any column - ascending or descending. There are two sort levels - grouping
and sorting itself. For example, you can group calls by employee and sort by date inside the group. Click
on column header to set new sorting order. Click again to reverse it.
Calls of each type can be displayed in different colors. You can also change formatting of destinations,
extension and trunk numbers and define up to 4 user call types in Preferences.
Status line shows number, total duration and total cost of the filtered calls.
You can select multiple records with Shift or Ctrl and mouseclicks. If more than one call record is
selected, status line is updated to show number, total duration and total cost of selected calls in ().

15
Calls Browser

Working with call database files

There are several ways to open call database files in Calls Browser:

• Open Calls Browser, use File / Open menu command and select the file(s) you need

• Click on the file with .trf extension in any Windows Explorer folder - Calls Browser will start and this
file will be opened

• Select Calls Browser from the Logger module menu - Calls Browser will start and call database
for current month will be opened

When using File / Open dialog you can select multiple files with Shift or Ctrl and mouseclicks. All
selected call databases will be loaded into main window calls list. This option is useful for creating
quarterly and yearly reports.

Occasionally you may need to modify call database files. While direct modification is not possible, you
can load the file(s) you need, apply necessary filters and use File / Save As menu command to save call
database under new name. You can also press Del key in the calls list window to hide selected records.
Only visible records will be written to the new file. You cannot overwrite existing calls database.

If you want to change the settings and no longer need the call database to be opened select File /
Close menu command to close it and clear main calls list window.

Processing call records

Only primary call record fields such as extension, trunk, call start time and duration are stored in the
calls database by the Logger module. Values of other fields (call cost, carrier, employee, etc.) are
calculated or assigned every time the call database is loaded into Calls Browser using current settings.

Here are the steps that PBX Call Tarifficator Pro™ takes for loading each call record:

• If account code is present and projects are enabled, projects list is searched for the account code. If
there's a match - project name is set. If projects are disabled, directory list is searched for the
account code. If there's a match - employee and department fields are set.

• If employee field was not set in the above step, directory list is searched for the extension number. If
there's a match - employee and department fields are set.

• The contacts list is searched for dialed or Caller ID number. If there's a match - contact name field is
set.

• The trunks list is searched for call trunk number and carrier is determined. If trunk is not listed, first
carrier is assumed.

• Prefixes list for the given carrier is searched for longest matching prefix. Call type (local, long
distance, international or user defined) is determined. If there are no prefix match, the call is
considered local. Prefix definitions can also contain rules to change the carrier.

• If call type is long distance, international (or user defined and Treat calls as local checkbox is not
set), the Codes/Rates list is searched to match the international dialing code. Longest matching code
is used. If there are no match - call destination is set to Unknown and further processing is halted.
Otherwise correct call destination is set.

• Call cost is calculated using rate definition for a given call type, destination and carrier. If Employee
field is set Cost modifier for given employee is applied.

16
Calls Browser

Accuracy of the call cost calculations

PBX Call Tarifficator Pro™ uses complex approach to calculate costs of the telephone calls.
Unfortunately, it’s almost impossible to perfectly match calculated costs and telephone company phone
bills.
Main sources of error are:

• Different call duration calculation within office switching system and central office PBX. Office PBX
systems consider the call connected after user has dialed some predefined number of digits or after
certain time out.

• Office systems often cannot distinguish unanswered outgoing calls, such calls will be recorded and
accounted.

You can try to minimize the errors by adjusting Grace Period settings.

17
Calls Browser

Context menu
Right-click on call record in the calls list window to bring up context menu. Context menu commands
are used to filter call records and add information to settings database. It allows to fill Directory, Trunks
and Contacts lists directly from the calls list, cutting the amount of information to type and resulting in
fewer errors.

• Apply Filter - choose one of the saved filters from the submenu to apply immediately.

• Quick Filter - quickly add one of the current record fields to filter criteria.

• Undo last filter, Clear filter - manage filters with one click.

• Hide selected records - hide selected records from view so they will not appear in reports or
exported data. You can also press Del key to hide selected records. This function is useful when you
need to exclude clearly erroneous records from reports. To bring back hidden records select Undo
last filter or Clear filter menu command. Applying any filter will also bring back hidden records. This
function can be disabled to prevent possible abuse in Security options.

• Add / Edit Employee - add current call record extension number (and account code if present) to
the Directory list.

• Add / Edit Trunk - add current call record trunk number to the Trunks list.

• Add Contact - add current call record dialed number (or Caller ID number) to the Contacts list.

• Add Project - add current call account code to the Projects list.

• Dial Number - start Phone Dialer or other registered application to dial the current call record
number. You computer should have modem or other TAPI connection to utilize this function.

18
Calls Browser

Find dialed number

You can quickly find a call record if you know dialed number (or just part of it) by using View / Find
command or corresponding toolbar button. This function also searches Caller ID information for
incoming calls.

Enter search pattern in the Number field or select one of the previous patterns from the list. Use * as
a wildcard to match any digit.
If you don't enable Exact match checkbox, the program will treat Number field as first digits of the
dialed number. Otherwise, only complete matches will be found.
Specify starting position for the search and press OK. First matching call record will be highlighted
and scrolled into view.
To continue search, use View / Find Next command.
If you want to select several records that match a dialed number, use Filter command instead.

19
Calls Browser

Export / Import
For easier data manipulation PBX Call Tarifficator Pro™ can export and import all database tables
(codes and rates, employee data, trunks list, etc) to text or .csv files with fixed width or separated
fields.
To export opened calls database please use File / Export menu command. Only filtered call records
would be exported. Exported data can be used in many popular spreadsheets and database applications
(for example MS Excel).
Import function allows to prepare the tables in your favorite spreadsheet program and later import
them into PBX Call Tarifficator Pro™ database.
Export / Import options allow to customize file format, define order and number of fields and field
width.

• Fields - fields list. If individual field is enabled, field position is displayed to the left of field name. You
can change field order using Up and Down buttons. For files with separated fields you can
increment and decrement field position using - and + buttons. Undefined positions will be skipped
on import and left empty on export. For files with fixed width fields you can change each field width
using < and > buttons. Width is displayed after field name in [].

• Fields separator - select either Tab character (text files), or other separator character. Use comma
(,) or semicolon (;) for .csv files. Select Fixed width fields for text files with no separators.

Export options

• First line is header - export extra line containing column labels.

• Export selected records - only export selected records, otherwise all records.

• Use Excel friendly format - use this option if you will later import the data into Microsoft Excel.
Formatting of some fields will be affected to conform MS Excel better.

Date fields will always be exported as MM/DD/YY, regardless of Windows regional settings. Time
fields will be exported in 24-hour HH:MM format. Currency values will use decimal dot (.) separator,
currency symbols will be omitted. Dialed number and account code fields will have 'soft-break'
character appended to make MS Excel recognize them as text strings and not numbers.
It's also advised to set comma (,) as field separator and choose .csv extension for exported files.

20
Calls Browser

Import options

• First line is header - treat first line of imported file as header and skip it.

• Trim spaces - delete spaces at the start and end of each field. This option is always selected for files
with fixed width fields.

• Delete all existing records - delete all records from the database before importing.

• Add new records - add new records to the database. Otherwise only update existing records.

• Update existing records - update existing database records. Otherwise only new records would be
added.

Setting different import options allows you to change only the selected data fields. For example, you
can import new call rates without changing destination country and city names.
Note that database is actually updated only after you close Settings window by clicking OK. So all
changes can be reversed.
Please pay attention to correct formatting when you prepare data to import:

• Currency - don't use currency symbol prefix (i.e. use 10.50, not $10.50).

• Time - use HH:MM[AM/PM] time format (i.e. 14:30, or 02:30PM). Don't separate optional AM/PM
with spaces.

• Boolean - boolean flags are: 1 - Yes, Checked, 0 - No, Not checked.

21
Calls Browser

Network installation
You can setup Calls Browser on the network workstations to use settings database from the main
server. All settings are stored in tariff.dat file. Saved filters and report templates however are always
stored locally.
Benefits of the network installation:

• Improved security - it's possible to assign different login levels to network clients.

• Consistent updates - all database changes instantly become available to network clients.

Enable Use network installation checkbox and specify the network path to folder containing
database file. This folder should provide read/write access using Windows network sharing.
Disable the checkbox to use local database.

22
Calls Browser

Multi-language support
PBX Call Tarifficator Pro™ has unique interface localization feature - all text within the application
can be translated to any language using built-in editor. Setup package includes English and Russian
language packs.
It's possible to switch interface languages on the fly using View / Language menu.
To add new translation select View / Language / New translation... The translation would be based on
default English language pack. After completing translation you will be prompted to save it under
language name.
To edit current language pack (except default English pack) select View / Language / Edit
translation...
Report templates are in .xml format and should be translated separately using any text editor (for
example: Windows Notepad).
Localization editor window allows to interactively edit translations for all strings and messages.

• Text - this list shows all strings in English. Strings are sorted by location - menu items, dialog box
controls and other text messages. If string is not translated, the location image displays red
question mark.

• Original - original string in English.

• Translation - translated string. Please pay attention to the following control characters:
§ & - next character is treated as hotkey in menus and dialog boxes.
§ % - next character is treated as formatting type and should be preserved exactly as in
original string.
• Reset - cancel translation of the current string and reset it to original.

23
Calls Browser

Command line interface

Introduction

PBX Call Tarifficator Pro™ provides command line interface to Calls Browser which helps to
automate report generation. This feature can be also used to interface call accounting with other
software applications.

Use following format to specify arguments in the command line:

Tariff.exe argument1="value1" argument2="value2" ...
If arguments list is too long, it can be taken from the text file. Just specify @filename in the
command line. If full path to the command file is omitted, it's assumed to reside in the application
directory. Alternative format:
Tariff.exe @[path\]commands.txt

Arguments "from", "to", "report" and "out" are required. Other arguments are optional.
When processing command line PBX Call Tarifficator Pro™ performs following actions:

• Opens minimized Calls Browser window, if Calls Browser wasn't active.

• Loads call database files that correspond to "from" and "to" date arguments. Call database files
location can be specified in the optional "calls" argument.

• Optionally applies specified "filter".

• Using "report" template, optional report "type" and "detail" values creates report file "out".

• Closes the main Calls Browser window, if Calls Browser wasn't active before starting this
command line task.

Arguments reference

• from="this | previous | today | yesterday | YYYYMMDD[hhmm]" - start of the time period to

process. The date (YYYY - year, MM - month, DD - day) is required and time (hh - hours in 24h
format, mm - minutes) are optional. Alternatively you can specify "current" for current month,
"previous" - previous month, "today" - current day, "yesterday" - previous day.

• to="YYYYMMDD[hhmm]" - end of the time period to process. Values are the same as in "from"
attribute.

• calls="path" - path to call database files. If this argument is omitted, path to last opened call
database is used.

• filter="name" - apply saved filter "name".

• report="template" - use report "template" to create output report.

• out="[path\]name[.ext]" - save output report under this name. If "path" is not specified, Reports
folder in the application directory is used instead. If you're saving reports to other folder, please
make sure that all files (graphics, .css tables, etc.) required to properly display the report are
present in the destination folder.

• type="N" - select report type. If this attribute is not specified, summary report will be created.

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Calls Browser

Value Report type

"0" summary report

"1" individual report for Employee

"2" individual report for Department

"3" individual report for Trunk

"4" individual report for Extension

"5" individual report for Acc code

"6" individual report for Contact

"7" individual report for Trunk group

"8" individual report for Project

• detail="" - if individual report is selected with "type" attribute, this field specifies extension, trunk,
employee, etc. For more information please refer to Creating reports topic.

Notes

For command line interface to work without any user interaction, Security option should be turned off.
Also, if any error happen during processing command line task, the processing stops and error message
is displayed.

Examples

Create detailed report for extension 213 for December, 2002 and place it in the C:\Web folder:
Tariff.exe from="20021201" to="20021231" report="3.0.Details"
out="C:\Web\report_213_2002_12.htm" type="4" detail="213"
Create summary report by extension for Summer 2002:
Tariff.exe from="20020601" to="20020831" report="1.1.Summary by Extension"
out="report_summer_2002"

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Calls Browser

Filtering call records

For convenient browsing PBX Call Tarifficator Pro™ contains powerful filter function. If filter is
enabled, only call records that meet filter criteria are shown in the calls list, processed by Report
Generator and can be exported.
Filter function uses logical AND to combine filter criteria.
There are several ways to enable filtering in Calls Browser:

• Select Filter / Filter command from the main menu, or click on Filter button on the toolbar to bring up
Filter Editor window. Here you can define filter settings and save it for later use.

• Choose one of the saved filters from the drop-down list on the toolbar, or from the Apply Filter list in
context menu.

• Right-click on call record in the calls list window to bring up context menu. Select Quick Filter and call
record field you want to add to filter criteria (Extension, Trunk, Destination, etc.).

To cancel filtering use Filter / Clear filter or Filter / Undo last filter menu commands or corresponding
toolbar buttons.
If you open new calls database file using File / Open command, current filter is automatically
canceled. If Default filter is enabled on the Save / Load page in Filter Editor, it is automatically applied.
You can press Del key in the calls list window to hide selected records. This function is useful when
you need to exclude clearly erroneous records from reports. To bring back hidden records select Undo
last filter or Clear filter menu command. Applying any filter will also bring back hidden records.

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Calls Browser

Filter - Type and dialing

This page describes filtering rules that apply to call type and dialed number information.

• Direction - set checkboxes to show Outgoing and/or Incoming calls.

• Type - set corresponding checkboxes to show Local, Long-distance, International calls and any of
user defined call types. You can also set CD checkbox and choose secondary call type, like TR for
transferred calls and NA for not answered calls. It's possible to use ? symbol as wildcard.

• Number - enter whole or part of the dialed number in this field. Set Exact match checkbox to filter
only whole number matches.

• Contact - enter whole or part of the contact name, or select it from the list. Set Exact match
checkbox to filter only full name matches. Or set Unknown numbers checkbox to filter numbers
that are not in the Contacts list.

• Destination - select call destination from the list or enter only destination country. Set Unknown
destinations checkbox to filter unknown destinations.

• Invert filter - setting this checkbox reverses filter rule. Only call records that do not match other
filter settings will be shown.

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Calls Browser

Filter - Date, time, cost

This page describes filtering rules that apply to call date, time, duration and cost.

• Date - select time period to filter. You can enter dates directly or select from drop-down calendar.

• Starting time - select daily time period. Only calls that started within this period will be filtered.

• Duration - enter call duration limits. If you leave one of the fields blank, it would not be used in
filtering. For example, to show only calls that lasted 20 seconds or more, enter "between 20 and
__".

• Cost - enter call cost limits. As with Duration, if you leave one of the fields blank, it would not be
used in filtering.

• Ringtime - if your PBX system supports logging ringtime for incoming calls, you can use this setting
to enter ringtime limits.

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Calls Browser

Filter - Lines
This page describes filtering rules that apply to trunks, extensions and company directory structure.

• Employee - select employee who initialed and received the calls from the list.

• Department - enter whole or part of the department name in this field or select it from the list. Set
Exact match checkbox to filter only whole department name matches.

• Extension - select extension number from the list, or enter range of extension numbers to show.

• Acc code - enter account code in this field or select it from the list.

• Carrier - select carrier from the list.

• Trunk group - enter whole or part of the trunk group name in this field or select it from the list. Set
Exact match checkbox to filter only whole trunk group name matches.

• Trunk - select trunk number from the list, or enter range of trunk numbers to show.

PBX Call Tarifficator Pro™ allows to enter range of numbers in the extension and trunk fields of the
Filter Editor. Ranges are separated by ',' sign. Valid range types are:

• N - single number (200).

• N-M - a range that includes all numbers from N to M (200-210).

• N- - a range that includes all numbers greater or equal to N (200-).

• -M - a range that includes all numbers less or equal to M (-210). For example, if you want to filter
extensions 200, 201, 202, 210, and 233 you can define the following range: 200-202,210.

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Calls Browser

Filter - Save / Load

This page helps to manage frequently used filter settings. Just select the name from the list to load
filter settings into Filter Editor.

• Save As - saves current filter settings under specified name. Stored filters can be quickly applied
from Apply filter menu, you won't need to bring up the Filter Editor window.

• Delete - select the previously saved filter from the list and delete it.

• Reset - clear current filter settings. Use this button to start building new filter from scratch.
You can assign default filter by selecting it from the Default filter list. This filter will be automatically
applied each time you open new file in Calls Browser. If you no longer need the default filter, click on
Clear button.

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Calls Browser

Creating reports
To access Report Generator module open call database file(s) and select File / Reports menu
command or click corresponding toolbar button. The Create Report options window will appear, select
report template and type and click OK to create and display the report. Note that only filtered call
records (i.e. shown in the calls list window) will be passed to Report Generator and included in the
report.

• Template - select report template. Report Generator templates are stored in files with .xml
extension. Template files are located in the Reports folder in application directory (default path is
C:\Program Files\TariffPro\Reports).

• Type - select Summary or Individual report. Individual report setting acts as additional filter. Please
note that not all templates are designed to work with individual reports!

• Date - select start and end date/time for the report.

• Include page breaks - insert page breaks in HTML reports after each group of information. For
example, call records for every extension will be on a separate page.

You can also define options for the most often used Quick Report by selecting Options / Edit Quick
report menu command. After that just select File / Quick report to create and display the report without
bringing up the options dialog.
During report generation you can press and hold ESC key to cancel it.
To automate report creation you can also use Command line interface.

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Calls Browser

Report Viewer
Report Viewer window displays generated reports and allows to print or save them. Report Viewer
utilizes Internet Explorer for core functionality.

• Print - select printer and print options, print all or selected pages.

• Preview - preview page layout before printing. This function is available only if Internet Explorer 5.5
or higher is installed.

• Save - save report to disk file. Available file formats are provided by Internet Explorer.

• Open in Internet Explorer - opens new standalone Internet Explorer window and loads the report
in it. This window will remain active after you close the Report Viewer. Use this option if you want to
create multiple reports and have them available simultaneously.

• Page setup - change paper size and orientation, select margins size.

• Page numbers - choose to print page numbers or not, select page numbers position.

• Help - display this help page.

• Close - close Report Viewer window. The report will no longer be available unless it was opened in
Internet Explorer.

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Calls Browser

Report Generator
PBX Call Tarifficator Pro™ includes powerful Report Generator module. As report templates are
described in XML based language it allows to modify existing reports or create new ones in any text
editor. Almost every aspect of the report can be changed. It requires only basic knowledge of XML and
HTML languages.
Report Generator templates are stored in files with .xml extension. Template files are located in the
Reports subfolder of the main installation folder (default path is C:\Program Files\TariffPro\Reports).
Template file names will be listed in Create report window.
Report Generator compiles the template (compiling stops at first found error) and processes the call
records accordingly. Output report is then displayed in the Report Viewer window.
See detailed description of template file structure in the on-line help manual.

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Calls Browser

CALLS BROWSER SETTINGS

PBX Call Tarifficator Pro™ stores all settings in tables. These tables can be modified in list form. All
list editors have common interface.
You can select the record by left clicking on it. Use Ctrl and Shift keys with mouse clicks or up / down
arrow keys to select multiple records.
Click on the column header to sort the list alphabetically by the corresponding column. Click again to
reverse sort order.

• Edit - modify selected record(s). Keyboard shortcut - Enter.

• Add - add new record to the list. Keyboard shortcut - Insert.

• Delete - delete selected record(s) from the list. Confirmation window will be displayed if you try to
delete more than one record. Keyboard shortcut - Delete.

• Copy - modify selected record and add it to the list. Original record will remain intact. Use this
command if you need to add a record that is different in only a few fields from the existing one.

• Export - export records to the formatted text file.

• Import - import records from the text file.

• Total - displays total number of records.

• Quick find - a tool to help you quickly find a matching entry in the list. As you type into the Quick
find box, the first matching record is selected in the list.

Settings / Codes and Rates

This tab organizes international country and city codes database, defines rates for all call types and
destinations for each carrier and allows to change call cost calculation rules.
The data are split into three sections. You can select the section by clicking on the corresponding
radio-button. Select the carrier to view/edit by clicking on its name.

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Calls Browser

Toll calls

This section defines rates for outgoing long distance and international calls. Each destination is
represented by unique international Code, Country and City name as well as rate definitions for each
carrier. Country and/or City name will be displayed in the Destination column of main calls list window.

• Code - international dialing code of the destination. It consists of mandatory country code and
optional city code (areacode). For example, international code of Washington, D.C. is "1-202".

• Country - country name.

• City - optional city name, name of the mobile phone company or service provider.

• Rates - rate definitions. PBX Call Tarifficator Pro™ supports up to 4 different rate definitions for
any given destination.

Additional interface commands:

• Select by Rate - select all records that have the same rate definition as the current one.

• Select by Country - select all records that belong to the same country as the current one.

Local calls

This section defines rates for outgoing local calls and incoming calls. Just select call type and click
Edit button. The rate editor is the same as in Toll calls.

Cost calculation

This section defines call cost calculation rules for each carrier.

• Use supplied call cost - digital CO lines (ISDN, PRI, T1/E1) provide the ability to transmit exact call
cost from phone company to the PBX system. PBX system in turn outputs this information to SMDR
for each call record. This service depends on PBX model and your phone company!

• Use supplied metering pulses - some phone companies use 12/16 kHz metering pulses which are
transmitted through analog CO lines. Many PBX systems are able to account such pulses and
present this information in SMDR records for each call. This service depends on PBX model and your
phone company!

• Currency - use selected currency for supplied call cost or metering pulses.

• One pulse equals - define unit cost when using supplied metering pulses. This value is multiplied by
the number of pulses for each call to get total call cost.

• Grace period - define number of seconds which would be subtracted from the duration of every
Local, Long distance, International or Incoming call when PBX Call Tarifficator Pro™ calculates
call cost. The displayed call duration is not altered. Grace period should start after dialing ended and
stops after the call is answered. If your PBX system is connected to the phone company using POTS
analog CO lines, you can try to minimize errors in cost calculation by adjusting this value.

• Global cost modifier - apply this modifier to all calls for the given carrier. You can use this field to
add tax value to call cost. Default value is 100% which means no modification. Value of 200%
means twofold increase.

• Use call start rate for all call - only first matching time segmented rate definition will be used to
calculate call cost.

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Calls Browser

Settings / Destination
This tab contains international dialing code and description of a destination. These data are common
for all carriers, while rate definitions can be different for each carrier.

• Code - international dialing code of the destination. It consists of mandatory country code and
optional city code. You cannot add two destinations with the same code, but you can have separate
destinations for the whole country ('1' for U.S.A.) and for each city ('1202' for Washington).

• Country - country name.

• City - optional city name, name of the mobile phone company or service provider.

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Calls Browser

Settings / General rate definition

This tab defines common cost calculation rules for a given destination.

• Currency - select main or alternative currency to use for this destination. If alternative currency is
used, call cost will be automatically converted to main currency using current exchange rate.

• Min. call duration [MD] - phone company charges you only if call duration exceeds this time.

• Min. call cost [MC] - any connected call should cost no less than the value defined here.

• Initial time unit [IT] - don't apply time segmented rate definitions for the first [IT] seconds of the
call.

• Initial charge [IC] - add this value to the cost of any connected call. Sometimes referred as call
setup charge.

• Round call time to [RT] - round call duration to [RT] number of seconds. Useful if the phone
company charges you by the number of [RT] second intervals. If you check Discard remainder
checkbox, rounding is done down to nearest complete interval and any remainder is discarded.

Example

Phone company rate:

• charge by 180 second units

• $0.30 for the first unit

• $0.10 for subsequent units

• calls less than 20 seconds are free

PBX Call Tarifficator Pro™ rate definition:

• [MD] = 20

• [IT] = 180

• [IC] = $0.30

• [RT] = 180

• Rate#1 : Active on Everyday, 00:00 - 00:00, rate $0.10 per unit (180 sec)

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Calls Browser

Settings / Time segmented rate definitions

Rate# tabs define time segmented rates for a given destination. You can set up to 4 different rate
definitions. Only definitions marked as Active are actually used while calculating call cost.

• Active - use this rate rate definition.

• Apply on - select weekdays to apply this rate rate definition. Everyday - any day, Weekdays - non-
holidays only, Holidays - holidays only.

• From, To - set time interval when this rate definition is active. Use 00:00 - 00:00 if rate is active all
day. Time interval can span across midnight (for example: 23:00 – 07:00). Please make sure that
time segments in different rate definitions don't overlap!

• Rate - call cost per minute / second or unit. When using units you should specify unit duration in
seconds.

Example

Phone company rate:

• regular rate is $0.20 per minute

• discount rate is $0.10 per minute

• discount rate is used on holidays and from 22:00 to 08:00 on other days.
PBX Call Tarifficator Pro™ rate definition:

• Rate#1 : Active on Weekdays, 08:00 - 22:00, rate $0.20 per minute

• Rate#2 : Active on Weekdays, 22:00 - 08:00, rate $0.10 per minute

• Rate#3 : Active on Holidays, 00:00 - 00:00, rate $0.10 per minute

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Calls Browser

Settings / Carriers
PBX Call Tarifficator Pro™ supports up to 6 carriers (telephony service providers) with different
rate settings and dialing rules. There are carriers that are connected by physical trunks and IP-
telephony providers. In the single carrier environment only first carrier is used.
All country and city codes in the database are stored in international format. PBX Call Tarifficator
Pro™ maintains a list of dialing prefixes for each carrier to accommodate different dialing rules and
distinguish local, long-distance and international calls, as well as up to 4 user defined call types.
Select one of the carriers from the nested tab. You can define name for the carrier in the Name edit
box.

Dialing prefix definition fields:

• Prefix - enter dialing prefix.

• International code - define corresponding international country code for long-distance dialing
prefixes.

• Call type - choose from predefined or user defined call types. You can assign names to user defined
call types in preferences.

• Change carrier to - set this checkbox if you are defining prefixes for IP-telephony providers. Select
IP-telephony carrier from the drop-down list.

For user defined call types you can also check extra fields:

• Treat calls as local - this prefix defines local calls. Call destination would not be determined and
cost will be calculated based on outgoing local rate for the given carrier.

• Free calls - cost calculation will be disabled. Any call will be considered free.

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Calls Browser

Examples

1. Location: Texas,USA, country code: 1, Single carrier

Dialing rules:

• 1 - long-distance calls

• 011 - international calls

Define following prefixes for carrier #1:

Prefix International code Call type Change carrier to

1 1 long-distance

011 international

2. Location: Moldova, country code: 373, Two carriers (main and IP-telephony provider)
Dialing rules:

• 02 - long-distance calls

• 00 - international calls

• 221010 - access IP-telephony provider

Define following prefixes for carrier #1:

Prefix International code Call type Change carrier to

02 373 long-distance

00 international

221010 international IP-telephony provider

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Calls Browser

Settings / Directory
PBX Call Tarifficator Pro™ maintains a database of employees which are using the PBX system.
Employee name and department will be displayed in the corresponding columns of main calls list
window.
For each employee you can assign multiple extension numbers and/or account codes. Employees can
be grouped in departments for better structured reports and easier filtering.

• Extension - assign extension number to the employee. All calls made from or received at this
extension will be traced to this employee.

• Account code - assign optional account code to the employee. Account codes are used to trace a call
to this employee if he is calling from other extension. You can also use account code information to
assign calls to different projects (accounts). See Projects for details.

• Employee - enter employee name.

• Department - enter department name or select one from the drop-down list.

• Cost modifier - apply this modifier to all calls originated from or received by by this employee. You
can use it to give discounts or apply extra charges for certain employees. Default value is 100%
which means no modification. Value of 0% means that all calls for this employee will be free of
charge. Value of 200% means twofold increase.

Additional interface commands:

• Select by Dep. - select all records that have the same department as the current one.

• Select by Empl. - select all records that list extensions and account codes of the current employee.

41
Calls Browser

Settings / Trunks list

This tab helps you organize trunks into trunk groups and assign trunks to different carriers. All trunks
not defined in this list belong to default carrier (#1). Group names will be displayed in the Trunk group
column of main calls list window. It's also possible to filter and sort calls list by trunk groups and
carriers.

• Trunk # - trunk number.

• Trunk group - enter trunk group name or select one from the drop-down list.

• Carrier - select carrier to which this trunk belongs.

Additional interface commands:

• Select by carrier - select all trunks that belong to the same carrier as the current one.

• Select by group - select all trunks that have the same group name as the current one.

42
Calls Browser

Settings / Contacts list

PBX Call Tarifficator Pro™ can assign names to the often used dialed numbers and Caller ID
numbers. Names will be displayed in the Contact column of main calls list window. It is also possible to
filter and sort calls list by Contact name.

• Phone number - dialed number or Caller ID number to search. You can use wildcard (*) for any
digit.

• Name - enter name or select one of the previously entered names from the drop-down list. It's
possible to assign the same name to several different numbers.

Additional interface commands:

• Select by Name - select all records that have the same name as current one.

43
Calls Browser

Settings / Holidays list

This tab allows to define the list of holidays. When Calls Browser calculates cost of the call it
applies holiday discount rates based on this list.

• Weekly holidays - select which days of the week are considered holidays.

• Holidays list - user defined list of official holidays.

• Calendar - select date from the calendar and click Add to add it to the holidays list. Set Yearly
holiday checkbox for the holidays that have same date every year.

44
Calls Browser

Settings / Currency
PBX Call Tarifficator Pro™ can use two different currencies to calculate costs of the telephone calls.
This tab defines currency values formatting and exchange rate between two currencies.

• Main currency / Override Windows settings - this checkbox controls currency values formatting
(call costs, total costs, etc.). You can use default Windows Regional settings (accessible from the
Control Panel) or override them and define currency symbol, decimal separator, number of fractional
digits, etc.

• Alternative currency - allows to control formatting of the alternative currency values. Alternative
currency is used only in rate definitions.

• Exchange rate - defines exchange rate between main and alternative currency.

• Use exchange rate history list - if the exchange rate fluctuates you can define different rates for
certain time periods. For each rate definition you set the starting date. Calls Browser will
automatically use appropriate rate definition for each call depending on call date. If there's no
suitable rate definition in the list, fixed exchange rate is used.

45
Calls Browser

Settings / Security
Calls Browser provides four access levels (Administrator, Supervisor, Manager and Operator) to
functions and commands. This tab is used to setup access restrictions.

• User must enter password to login - globally enable access restriction system. User will be
prompted for a password every time Calls Browser is started. Entering correct password selects
one of the access levels.

• Security levels - individual access levels can be enabled or disabled separately.

• Change password - set and confirm new password for this level. Passwords can be empty (default).
If the same password is set for more than one level, higher security level will be selected on login.

46
Calls Browser

Access restriction table

Function Min. security level

Change security passwords and access levels Administrator

Switch between network and local installation modes Administrator

Edit language packs Administrator

Edit settings Supervisor

Change preferences Supervisor

Save call database files Manager

Export call database files Manager

Hide selected call records Manager

Manage filters Manager

Open and browse call database files Operator

Print reports Operator

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Calls Browser

Settings / Projects
PBX Call Tarifficator Pro™ can use account code information to assign calls to different projects
(accounts). To use this feature you should set Link account codes to projects checkbox. Project
names will be displayed in the Project column of main calls list window. It is also possible to filter and
sort calls list by Project name.
Please note that using Projects will disable Account code field in Employee records in the Directory
list. You can use Account code either for Employees or for Projects but not simultaneously.

• Account code - assign account code to the project.

• Name - enter name or select one of the previously entered names from the drop-down list. It's
possible to assign the same name to several different account codes.

Additional interface commands:

• Select by Name - select all records that have the same name as current one.

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Calls Browser

Preferences
Preferences window allows the user to customize look and feel of the software.

Preferences / View
This page defines how extension, trunk and dialed numbers are displayed in all windows, including
calls list, reports, etc.

• Line number format - select number of digits in the extension and trunk numbers. Extension
numbers can contain 1 to 5 digits and trunk numbers - 1 to 6 digits. As PBX Call Tarifficator
Pro™ works with many different PBX systems, this option allows to select format that best matches
your system.

• Destinations format - define how destinations for long-distance and international calls, as well as
for user defined call types are displayed. You can choose from Country, City or both. Note that this
setting affects filtering and grouping calls by destination.

• Insert dash after prefix - if this option is enabled, prefix and the rest of the dialed number will be
separated by dash sign.

• Insert dash after country/city code - if this option is enabled, country/city code and local dialed
number will be separated by dash sign.

• Treat all incoming calls as local - if this option is enabled, Calls Browser will not attempt to
determine the type and origin of the incoming call. All incoming calls will be shown as local.

• Use USA format for dialed numbers - display dialed numbers in the following format: '1-aaa-
nnnnnnn', where aaa is areacode and nnnnnnn is local dialed number. This rule apply to all dialed
numbers that start with '1' prefix and are 11 or more digits long, regardless of the call type and
direction.

• Turn Auto-refresh on after opening file - Auto-refresh feature will be automatically turned on
after you open calls database file. You can however switch it on and off manually anytime.
49
Calls Browser

Preferences / Columns
This page defines main calls list window layout. You can remove the columns you don't need and
change the order of columns.
Use < and > buttons to move columns between Selected and Available lists. Use Up and Down
buttons to change columns order.

50
Calls Browser

Preferences / Colors and call types

This page defines main calls list window color palette. It also allows to assign names to user defined
call types.
You can change the text color and background for local, long-distance, international, incoming calls
and user defined call types, as well as for calls to unknown destinations. It's also possible to change
color or turn off delimiter lines. Select white background to use Windows system color.

51
Calls Browser

Preferences / Reports customization

PBX Call Tarifficator Pro™ reports can be easily customized to include your Company name,
Address, Phone number(s) and two lines of custom text. Just fill in the fields on this page.
For advanced reports customization see Report Generator documentation in the on-line help manual.

52