Bataan Heroes College

BATAAN HEROES COLLEGE

LEARNING MODULE

National Service Training Program

(Civic Welfare Training Service)

Module 3: National Service Training Program 1|Page

Mr. Joshua A. Lozada
Bataan Heroes College

This module or any portion thereof may not be reproduced or used in any
manner or whatsoever without the express written permission of the
publisher except for educational purposes but with a citation to this
course.
For permission: contact Bataan Heroes College, Roman Super Hi-
way, Balanga City, Bataan, Philippines

Module 3: National Service Training Program 2|Page

Mr. Joshua A. Lozada
Bataan Heroes College

Course Information
Course Title : National Service Training Program (CWTS)
Program : College
Course Code :
Credit Units :3
Pre-requisite/s : n/a
Instructor Information
Name : Joshua A. Lozada
Contact Information
a. Number : 09777210750
b. Fb Name: https://web.facebook.com/joshua.lozada.315
c. Email: [email protected]
Course Purpose and Description
This module focuses on the five (5) topics mentioned in the Rule III. Program
Implementation, Section 4. Coverage, Paragraph c. of the implementing Rules and
Regulations of RA 9163. Students enrolled in the first semester of the freshman year
are required to undergo a common module phase for 25hours before pursuing
specific component of their choice. During this phase, the students are expected to
gain knowledge, skills, and attitude towards deepened understanding and heightened
appreciation of their role in the promotion of common good and the general welfare.
Further, they are expected to demonstrate learning by applying concepts and
principles on practical situations in pursuit of community development for the task
of nation building.

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Mr. Joshua A. Lozada
Bataan Heroes College

Intended Learning Outcomes

1. Inculcate the spirit of patriotism, nationalism and good citizenship values as potent
force in nation building;
2. Develop their physical, moral, spiritual, intellectual and social well-being;
3. Enhance civic consciousness and defense preparedness of the students;
4. Advance their involvement in civic and public affairs

Course Schedule
Weeks Module No. Module Intended Leaning
Outcomes
1st 1 1
JOHARI WINDOW
2nd 2 Strengths and Weaknesses of 2
the Filipino Character
3rd 3 Leadership 3
4th 4 4

5th 5
6th 6
7th 7
8th 8

Text Book and Reference Books

Dela Cruz, Sonia G. NSTP national Development via National service training Program (CWTS
& ROTC)

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Mr. Joshua A. Lozada
Bataan Heroes College
LESSON PROPER

National Service Training Program

Module 1

Prepared by:
Joshua A. Lozada
General Education Department

Name of Student

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Mr. Joshua A. Lozada
Bataan Heroes College
1 Leadership

Leadership is a process more than it is a position. It does not always have to be a formal role that
one holds. Good leadership requires the correct application of skills and practices at a time to help the
organization reach its goals.
Leadership skills can be learned and improved.
Key leadership skill categories can include:

• Self-Awareness
• Relationship Building
• Business Acumen
• Technical Skills
• Organizational Strategy

The foundation of the aforementioned leadership skills is honesty and integrity. If you're not a person who
can be trusted to honor your commitments, demonstrate values and behave ethically, the team will not
respond to these practices. Therefore, it is important to have strong reputation that merits trust.

Self-Awareness is knowing yourself. This includes strengths and weaknesses, as well as how
others perceive you.

Having self-awareness allows the leader to develop other leadership skills more effectively.
Self-awareness includes knowing how well you control your emotions when in a stressful situation. When
receiving performance reviews, a strong match between a supervisor's perception and your perception
indicates good self-awareness.

Building relationships determines how well you work with others: peers, superiors and
employees. When you interact with others, it is important to read the situation. Interpersonal interactions
should build meaningful rapport. Also, try to pick up on underlying emotions and how they match what
people say or do.

Business acumen involves decision making, managing work and knowing the industry. Good
business acumen means you are quick in understanding and dealing with risks and opportunities to produce
a favorable outcome. One must see the big picture and how daily activities lead to the greater goals of the
organization. This alignment must be communicated in measurable ways so that others can make decisions
that align with these objectives.

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Mr. Joshua A. Lozada
Bataan Heroes College
Technical skills are specific to team's specific function and the positions of its members. If you
work in manufacturing, skills would be required to use the tools safely and work with the materials in a
way that did not produce scrap/waste. If you work in project planning, you would need to know labor rates,
learning curves and previous velocity.

Organizational strategy is how you guide your organization by analyzing the industry to give
direction that affects positive change. You must identify and collaborate with influential people that will
aid in accomplishing goals. You must also be aware of what is going on outside the organization. Business
case studies provide insight into possibilities for organizations growth and news may alert you to
developing issues that may affect outcomes in the next few years.

While there are more leadership skills, this basic set is common in most leaderships’ roles (at any level of
leadership). They may have different emphasis depending on the organization. Additional skills are
required may also be required depending on the organization. As a leader moves gains more responsibility,
the competencies in each skill category become more specific/sophisticated.

Types of leadership

Authoritarian, Autocratic Leadership

This approach is helpful when your team needs to follow a process "to the letter," to manage a
significant risk. It's also effective when you need to be hands-on with people who miss deadlines, in
departments where conflict is an issue, or in teams that rely on quick decisions being made.
But you need to be aware that relying on control and punishment to maintain standards will likely drive
people away. Similarly, if you always demand that your team works at top speed, you can end up
exhausting everyone.

Instead, you can show respect for team members by providing the rationale for your decisions.
And they will more likely comply with your expectations if you take the trouble to explain Why the
Rules Are There .
You can improve your ability to "lead from the front" by Planning for a Crisis , Thinking on
Your Feet , and making good decisions under pressure . But be sure to balance these skills with an
awareness of their potential negative impact on creativity, ideas gathering, motivation, and trust within
the team.
Being too autocratic can also mean that you'll find it hard to stand back from the detail and take a
wider, more strategic view.

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Mr. Joshua A. Lozada
Bataan Heroes College
Tip:

Did you achieve your leadership role thanks to your technical expertise? If so, you'll likely be
used to getting things right, adding value, and having people's respect. But your soft skills might be
lacking, so don't be afraid to listen and collaborate more.

Democratic, Participative Leadership

With this approach, you set goals, guide team discussions, and make the final decision. But you
also acknowledge that your people can have valuable insight into a problem or process, so you actively
consult them . As a result, you'll likely gain creative input and fresh ideas that you wouldn't have come
up with if you were working alone.
You might wonder how to manage differing opinions in the team, once you've invited participation in
this way. Your goal is to build a culture in which people can have healthy debates with one another. So:

• Set an example by being open and flexible yourself.

• Make managing mutual acceptance a priority, to ensure everyone's participation.

• Learn some Conflict Resolution skills.
• Read our article on Managing Emotion in Your Team .
Be aware that processes could become dangerously slow if you involve your team members in every
decision. You'll need to judge carefully whether you need to adopt a more autocratic approach, even if
it's only briefly.

The Delegating, "Laissez Faire" Leader

"Laissez faire" is a French phrase adopted into English that means, "Let (people) do (as they
choose)." It describes a policy of leaving situations to run their own course, without interfering.

By adopting this style of leadership, you empower your team to make decisions and to organize
its own processes, with little or no guidance. The danger of this approach is that situations can collapse
into chaos if your people have low motivation or poor skills. It can work, however, if they are
experienced, knowledgeable, confident, creative, and driven, or if deadlines are flexible and processes
are simple.
Be in no doubt, though, that as the leader you will still be held accountable for the outcome! So
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Mr. Joshua A. Lozada
Bataan Heroes College
you might want to organize team decision making processes to support your people while you take a
"hands off" approach. Just be sure to delegate the right task to the right person, as a mismatch could
mean that the whole team fails.
Avoid becoming too remote, even with a high-performing, highly autonomous team. Change can
occur at any time in business, so your organization's requirements for your team might shift after your
initial brief. If this happens, stay in touch with your people, and communicate clearly and promptly.
Remember, you can offer your support without becoming a micromanager !

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Mr. Joshua A. Lozada
Bataan Heroes College

Activity 1
” What Leader are you”

For each question, complete the statement by choosing one of the three options: A, B or C. Please
answer according to how you would behave in reality, rather than how you think you should behave.

A+1 B+2 C+3

1 If there is serious conflict within my team: A. I remind everyone that we

have goals to meet. B. I bring my people together so that we can talk it
through. C. I let them work by themselves so that they don't have to
bother one another.

2 I trust my team members: A. Very much. B. A fair amount. C. Not at

all.

3 Some of my people are highly skilled and motivated. They: A. Can be

set free to weave their magic. B. Often hold creative planning sessions
with me. C. Are subject to the same workplace strategies and processes as
everyone else.

4 The best way for me to ensure that my team meets its goals is to: A.
Lead from the front. B. Encourage participation from everyone. C.
Delegate often and widely.

5 We have an eight-hour deadline for a project that I think requires 16

hours, so I: A. Relay the deadline and let everyone get on with it. They
know what they're doing. B. Ask my team members what they feel is the
fastest way to complete it. C. Issue instructions and deadlines to each
team member.

6 Poor performance should be: A. Punished, so that it doesn't happen

again. B. Talked through with the individual, so that we can learn. C.
Left. It will work itself out.

7 I need to develop and apply a new social media strategy, so I: A. Draw

up the strategy myself and then sell it to the team. B. Tell my team what
the challenge is and ask for suggestions on how to meet it. C. Hand over

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Mr. Joshua A. Lozada
Bataan Heroes College
the project to my team members and ask them to come back with a plan.

8 I like to: A. Let my team make the decisions. B. Make a decision but
not until my team has had input. C. Make a decision but not until I have
told the team my rationale.

9 I have a new starter in my team, so I: A. Let them discover the best way
of working. B. Invite them into team collaborative meetings. C. Sit with
them until they understand the processes and the quality that I expect.

10 I think that great leaders: A. Know best. That's why they're leaders. B.
Are humble and understand that a team works best collectively. C. Give
their team members plenty of space to let them get on.

11 When asked whether I like to serve my team, I: A. Am not sure. B.

Say yes, wholeheartedly. C. Frown.

12 I notice that a member of my team is demotivated, so I: A. Closely

manage each of their tasks to ensure that they are following procedures
correctly. B. Make an extra effort to ensure that they are involved in team
discussions. C. Back off, as they probably need some space.

TOTAL =____________________

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Mr. Joshua A. Lozada