S.

BALAKUMARAN
Plot No. 6, Thirumalai Nagar 2nd Street,
Thiruppalai, Madurai – 625014.
Mobile : +919962220068
Email ID : [email protected]

PROFESSIONAL OBJECTIVE
To obtain an active and dynamic position in Infrastructure field where I can use my expertise for the
potential growth of the organization and self.
SUMMARY
I have about 11+ years of IT experience, which involves installation, configuration and administration of
Desktops, Windows servers, VMware ESXi servers, VMware Horizon and its components and installation
and configuration of Ubuntu servers.

EDUCATION QUALIFICATION
 Bachelor of Information and Technology (B.Tech IT), 2004-2008, at B.S.Abdur Rahman
Crescent Engineering College (Affiliated to Anna University), Chennai, Tamil Nadu.
 Higher Secondary, 2004, State Board at Velammal Matriculation Higher Secondary
School, Chennai, Tamil Nadu.
 SSLC, 2002, Matriculation at Justice Basheer Ahmed Syed Matriculation Boys Higher
Secondary School, Chennai, Tamil Nadu.

CERTIFICATION
 VMware Certified Professional on Desktop and Mobility 2021. Candidate ID: VMW-
02728162L-02683498
 VMware Certified Professional on vSphere 5. Certification #: 133173
 TCI2102 – Administration and Operation of Hitachi NAS Platform
 Cisco Certified Network Associate. Cisco ID: CSCO11584296
 HCL Certified Engineer (HCE) at HCL Career development centre, Chennai. The course
Consisted of Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer
(RHCE) and Cisco Certified Network Associate (CCNA)

TECHNICAL SKILLS
 VMware ESXi (5, 6 and 7), VMware vCenter Server (5, 6 and 7)
 VMware Horizon 7.x Enterprise
 Windows Server 2016, 2012, 2008 and Windows 10, 8.1
 Dell PowerEdge Servers, Dell EMC VxRail appliance
 Compellent SCv3020, NetApp FAS 2552
 Google Workspace, Zimbra collaboration 8.x
 Symantec Endpoint Protection 14
 Veeam Backup and Replication 11.x
 Carbon Black Cloud Endpoint Detection and Response.
CAREER HISTORY
Employer : TNQ Technologies Pvt. Ltd., Chennai
Role : Technical Specialist
Period : Apr 2012 to Present

ROLES AND RESPONSIBILITIES

 Install, Configure and Manage VxRail HCI cluster that hosts around 500+ VDI desktops
hosted using VMware Horizon 7.x.
 Install, Configure and Manage VMware Horizon 7.x and its components like Unified
access gateway, Dynamic environment manager, vROPs for Horizon, App Volumes.
 Configure and manage users and profile in active directory running on Windows Server
2012 R2 across two branches. Creating and Managing DNS records, Group policy.
 WSUS Server deployment and updating patches to clients managed through WSUS
console.
 Manage real-time file system protection on Desktops and Servers with centrally
managed Symantec Endpoint Protection.
 Managing servers that are running on Windows server 2008, 2012 and 2016.
 Installation, configuration and managing of VMware ESXi 5.x and 6.x servers, vCenter
Server 5.x and 6.x.
 Installation, configuration and managing Compellent SCv3020, NetApp FAS 2552 and
Dell Equallogic PS6100 for provisioning LUN to virtual environment using iSCSI.
 Installation, configuration and managing backup for virtual machines using Veeam
backup and replication v 11.x.
 Manage Google Workspace with 5 domains and 1100+ users.
 Manage users in Google Apps, Configure and Manage Mobile device management.
 Installation, configuration and managing Zimbra Collaboration Server 8.x.
 Create and manage users in Zimbra mail server for intranet mail communication.
 Installation, configuration and managing Spam server running on InterScan Messaging
Security Virtual Appliance.

ACHIEVEMENTS
 Install, Configure and Manage VxRail HCI cluster that hosts around 500+ VDI desktops
hosted using VMware Horizon 7.x and migrated 500+ desktops to VDI.
 Migrate Active directory from Windows Server 2008 to Windows Server 2012 R2.
 Configure and mange vCenter server 6.7 and migrate all the ESXi hosts from 6.0 to 6.7.
 Migrated all the 300+ users from in-house Zimbra server to Google Suite.
 Initiated server consolidation project and virtualized 50+ physical servers both Windows
and Linux across three branches.
 Installed and configured Zimbra Collaboration Server 8.x for mail server and migrated all
the users from old server running on Squirrel mail and Qmail.
 Installed and configured Print server to manage and restrict print usage across the
company.
 Actively involved in POC for desktop virtualization on platforms like Citrix, Ulteo,
ThinSpace, Accops and Horizon.
CAREER HISTORY
Employer : IV Support Technologies, Chennai
Role : Technical Support Engineer
Period : Oct 2011 to Apr 2012

ROLES AND RESPONSIBILITIES

 Troubleshooting desktop related problems.
 Upgrading of service packs, critical and security patches.
 Installation of different OS like Windows XP, Vista, 7, Red hat 4, Mac 10.4, etc.
 Printer and scanner troubleshooting.

CAREER HISTORY
Employer : Wipro InfoTech Ltd. Through Care IT Solution Pvt. Ltd. - Chennai
Role : Customer Support Engineer
Client : TNQ Books and Journals, Chennai and Sanmar Engg., Chennai
Period : Jan 2010 to Aug 2011

DESKTOP HANDLING AND TROUBLESHOOTING

 Troubleshooting desktop related problems, Bios up gradation whenever it needs.

 Upgrading of service packs, critical and security patches by using WSUS.
 Hard disk defragmentation when system performance gets reduced.
 Installation of different OS like Windows XP, Vista, 7, Red hat 4, Mac 10.4, etc.
 Installing, configuring and troubleshooting printers & scanners.
 Installing Lotus Client & Troubleshooting Replication process and Archiving Mails.
 Installing Trend Micro Client & Taking out the Security Risk on the Daily basis.
 Configuring & Trouble Shooting LAN, VPN issues.
 Installing SAP Frontend.
DESKTOP SECURITY

 Protect the mishandling of desktop settings from end user by configuring GPO.
 All Desktops are protected with Symantec Endpoint Protection for regular intelligent
update from the server.
 Internet browsing for end-users is configured through a squid proxy in a Linux Server.

WINDOWS ADMINISTRATION
 Creating and Managing DNS records in Windows Server 2003 and Server 2008.
 User Creation, administration and profile management.
 Installation support of Windows 2003/2008 Server and Workstations.
 WSUS Server deployment and updating patches to clients managed through WSUS
console.
 Prevention of malicious codes and virus from spreading in to the organization
by Real-time file system protection on Desktops and Servers with centrally
managed Symantec Endpoint Protection.
BACKUP AND RESTORATION OPERATION
 Backup software handled Symantec Backup Exec 12.5, 2010 and NTBACKUP utility. I
have upgraded the Symantec Backup Exec software from 12.5d to 2010.
 Configuring the Duplicate Backup set Jobs using Policies.
 Configuring the Tape Drive in order to restore the NTBACKUP files in Backup Exec.
 Configuring the DLO (Desktop and Laptop option) for the Critical Users.
 Monitoring the Critical Services for Backup Exec.
 Backup of Catalog files.

ARCHIVAL MECHANISM
Creating an Archival tool according to the Customer Recommendation and remove the
Uploaded data from the Production Server and maintain the Server Space below the threshold Value.

INTERNET ADMINISTRATION
 Squid Proxy Server installed on RHEL 4 for internet distribution.
 Proxy Authentication has been configured using NCSA authenticator.
 Squid Analysis Report Generator (SARG) installed and generated reports.
 URL and IP blocking and restricted internet access during peak hours.

ACHIEVEMENTS
 Have upgraded Symantec Backup Exec from 12.5d to 2010.
 Have upgraded Symantec End Point Protection MR5 to MR6 in 230 desktops and 30
servers.
 Successfully blocked USB drive access across all the desktops and servers through
Symantec End Point Protection.
 Involved in migration of File server from IBM NAS to HP NAS and also configured
Clustering in the new server.

TRAINING
 Have undergone In-plant Training at Tech Mahindra (R&D Services), Chennai and had
exposure to the Software Development Life Cycle and Quality Process.

PERSONALITY TRAITS
 Goal Oriented
 Adaptability
 Good written and presentation skills
 Ability and willingness to learn
 Team playing skills
PERSONAL DETAILS
Father’s Name : S.Shunmuganathan
Gender : Male
Date of Birth : 30th April 1986
Permanent Address : Plot No.6, Thirumalai Nagar 2nd Street,
Thiruppalai, Madurai - 625014.
Contact : +919962220068
Nationality : Indian
Marital Status : Married
Languages Known : English & Tamil

DECELERATION
I hereby declare all the above details are true to the best of my knowledge.

S.BALAKUMARAN