PWS Serial Communication with WC58xx, WC72xx, & WC78xx SBC Machines

Purpose
This procedure provides instructions on how to connect the PWS to the SBC using USB cable 600T02332 and the
software that you obtain in the GSN Library zip file named “USB Data Cable Driver and PuTTy terminal Software”.
The driver, the PuTTy program, and these instructions are located in GSN Library 13047 for the WC58xx, GSN
Library 13216 for the WC7220/7225, and GSN Library 12740 for the WC7855F machines. All of the files and
instructions are the same.

Prerequisites
Install the driver for the cable to use the Altboot tool. PuTTy is not needed for the Altboot tool. If you
have already installed the driver you do not need to perform Section I or Section II. Proceed to Section
III to use PuTTy or use the PWS Altboot instructions in EDOC.

Section I: Windows 7 Data Cable Driver Installation Procedure

Section II: Windows XP Data Cable Driver Installation Procedure
Section III: Configuring and using PuTTy

Section I: Windows 7 Data Cable Driver Installation Procedure

To configure your PWS for a serial USB connection use the following steps:

Step 1 Get the necessary software….. It is available in the GSN Library.

This procedure requires the following software:
FTDI USB driver. (CDM 2.08.24 WHQL Certified.zip)

Step 2 Connect the PWS to the SBC serial communication port.

Note: The GND indicator on the USB cable 600T02332 should match the arrow on the SBC serial port.
Step 3 Load the FTDI USB driver on the PWS.
a. Connect the USB cable between your PWS and the SBC board.
b. Unzip the FTDI USB driver. It should create a folder with the name “CDM 2.08.24 WHQL Certified” Note
where it is unzipped to on your laptop.
c. Click on “START > Control Panel”. Click on “Hardware and Sound”.

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d. Click on “Devices and Printers > Device Manager”.

e. Right click on “Other devices” “(TTL232R-3V3)” and select “Update Driver Software”

Note: The device sometimes appears as a “Broadcom USB device” this is not correct. To get the correct device
“TTL232R-3V3”, you have to right click on the Broadcom USB device and uninstall it. When ask to delete the driver
say yes. The correct device should then appear.

f. Select the “Browse my computer for driver software”

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g. In the search window type in the location of where you put the folder, that you unzipped.
h. Select next.

i. The software should start the installation.

j. Click on “Close” to get back to the Device Manager Window.

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k. Double click on “Ports” in Device Manager and you should see the ” USB Serial Port (COM#)”.

Note: If you do not see the USB Serial Port in Device Manager then reboot the laptop.

Note: Make a note of the number assigned to the (USB Serial Port (COM#) port, it is needed when you setup
the Putty utility COM port and for the Altboot Tool.

l. If the USB Serial Port is COM5 or higher, double click the USB Serial Port icon and select the Port
Settings Tab.

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m. Change the COM Port Number to COM1, COM2, COM3, or COM4 and select OK. Select OK again to
close the USB Serial Port Properties dialog box.

n. Continue to Section III to configure and use PuTTy or use the Altboot Tool to load software using the
laptop. The PWS Altboot loading instructions are in EDOC.

Section II: Windows XP Data Cable Driver Installation Procedure

To configure your PWS for a serial USB connection use the following steps:

Step 1 Get the data cable driver. It is available on GSN.

This procedure requires the following software:
FTDI USB driver. (CDM 2.08.24 WHQL Certified.zip)

Step 2 Connect the PWS to the SBC serial communication port.

Note: The GND indicator on the USB cable 600T02332 should match the arrow on the SBC serial port.
Step 3 Load the FTDI USB driver on the PWS.
a. Unzip the FTDI USB driver. It should create a folder with the name “CDM 2.08.24 WHQL Certified” Note
where it is unzipped to on your laptop.
b. Connect the USB cable between your PWS and the SBC board.
c. The “Found New Hardware Wizard” should open. Select “No, not at this time”. See Figure 2a.

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d. Select ‘Install from the list or specific Location [Advanced]’. See Figure 2b.

e. Select Include this location in the search: Select the ‘Browse’ button and select the folder named “CDM
2.08.24 WHQL Certified” from the location where the driver was extracted. See Figure 2c.

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f. The Found New Hardware Wizard will complete installing the USB Serial Converter. Click finish. See Figure
2d.

g. Next, the Found Hardware Wizard will find the Serial port. Use the same procedures in steps c, d, and e to install
the USB serial port. Click Finish. See Figure 2e.

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h. Open Device Manager and Expand the Ports to view the USB Serial Port.

a. Go to Control Panel.
b. Double click System.
c. Select the Hardware Tab.
d. Click Device Manager.
e. Expand the Ports (COM &LPT) and make note of the COM number. See Figure 2f.

Note: If you do not see the USB Serial Port in Device Manager then reboot the laptop.

Note: Make a note of the number assigned to the (USB Serial Port (COM#) port, it is needed when you
setup the Putty utility COM port and for the Altboot Tool.

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Figure 2f

f. If the USB Serial Port is COM1, COM2, COM3, or COM4 then the driver is properly installed.
Continue to Section III to configure and use PuTTy or use the Altboot Tool to load software via the
laptop.
g. If the USB Serial Port is COM5 or higher, double click the USB Serial Port icon and select the Port
Settings tab. Select the Advanced button. See Figure 2g.

Figure 2g

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h. Change the COM Port Number to COM1, COM2, COM3, or COM4 and select OK. Select OK again
to close the USB Serial Port Properties dialog box. See Figure 2f.

Figure 2h

i. Continue to Section III to configure and use PuTTy or use the Altboot Tool to load software using
the laptop. The PWS Altboot loading instructions are in EDOC.

Section III: Configuring and using PuTTy.

Step 1 Configuring PuTTy
a. Open the “PuTTY” utility.
b. The “PuTTY Configuration” screen should open.

c. Click on the “Serial” button for “Connection Type”

d. In the “Serial line” window change the port number to what was show in “USB Serial Port (COM#)” in
Device Manager.(Step 3k)

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e. In the “Speed” window enter “115200”
f. Click on “Open” if you are going to view the debug data only. If you are going to view and capture the
debug data then go to Step 5.

Step 2 Capturing the debug data.

Note: This procedure should only be used for advance troubleshooting when directed by a RSE (Remote Support
Engineer) or support person.

If you wish to capture the debug trace as a text file for later viewing or for emailing to Field Engineering,
perform the following steps after configuring as serial, 115200, etc:

g. Click “Logging” under Session.

h. Click “Printable output”

i. In the “Log file name:” box enter a name for the captured file.

j. Click “Browse” to direct where the file will be saved.

k. Click “Open”.

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l. The putty screen should open and you will logging the debug data to the file you created.
m. Hit the return key a couple of times to see if the Putty utility is working. You should see some text in the
Putty window.

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