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Banking Operations Management

This document outlines a 3-credit postgraduate course on Banking Operations Management. The course aims to analyze bank functions, operations, and products. It will use interactive sessions, case studies, group assignments, and newspaper articles. Students are expected to have basic commercial banking knowledge beforehand. The 45-hour course covers topics like liability and asset products, KYC compliance, account operations, payment systems, bills, delivery channels, and retail banking cases. It recommends several textbooks and notes similar courses offered at other universities.

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Prabhav Groh
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846 views

Banking Operations Management

This document outlines a 3-credit postgraduate course on Banking Operations Management. The course aims to analyze bank functions, operations, and products. It will use interactive sessions, case studies, group assignments, and newspaper articles. Students are expected to have basic commercial banking knowledge beforehand. The 45-hour course covers topics like liability and asset products, KYC compliance, account operations, payment systems, bills, delivery channels, and retail banking cases. It recommends several textbooks and notes similar courses offered at other universities.

Uploaded by

Prabhav Groh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Sub Committee for Curriculum Development

Banking& Finance Specialization


Post Graduate

Course Name: Banking Operations Management

Number of Credits: 3 Credits

Level:

Learning Objective(s)

The student will be able to:


1. Analyse the various functions and the operations of a bank.
2. Analyseproducts offered by the bank

Pedagogy:
1. Interactive classroom session
2. Case study
3. Group assignment/presentation
4. Newspaper Clippings

Pre-learning:
Knowledge of basic commercial banking

Page 1 of 2
Course Outline
S.No. Topic Hours
Overview of Banking in India
1 2
Types of customers
2 2

3 Banker customer relationship 2

4 Liability Products offered by banks 6

5 Assets Products offered by banks 6


6 KYC compliance/AML rules 2

7 Account operations and Cash management services 6

8 Collection and payments of cheque and payment system infrastructure 3


Currency chest mechanics of interbank clearing cheque truncation
9 3
system and NECS
10 Commercial bills and remittances 2
11 Alternate Delivery Channels 3
12 E-wallets 1

13 Frauds in banking operations and Preventive vigilance 2


Introduction, Functions and Growth to Retail Banking
14 1
Third Party Products
15 2

16 Cases in Retail Banking 2


Total Hours 45

Books Recommended
1. Retail Banking, Keith Pond, Financial World Publishing, 2012
2. Retail Banking in India, O P Agrawal, Skylark Publishers, India
3. Retail Banking, IIBF, 2010, Macmillan Publishers India
4. Banking principles and Operations, M N Gopinath ,Snow white Publications
5. Principles and Practices of Banking, IIBF, McMillan India
6. Fundamentals of Modern Banking, N C Majumdar, NCBA Kolkata

Benchmark:
1. Andhra University - Retail Banking offered as elective
2. IBS Business School - Retail Banking - Elective

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