FusionSolar App User Manual
FusionSolar App User Manual
User Manual
Issue 01
Date 2022-11-05
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Notice
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Contents
4 I'm an Owner......................................................................................................................... 48
5 Device Commissioning......................................................................................................... 72
6 Account Security Settings....................................................................................................73
6.1 Verifying an Email Address................................................................................................................................................ 73
6.2 Changing Personal Passwords.......................................................................................................................................... 74
6.3 Modifying Personal Information......................................................................................................................................75
7 FAQs..........................................................................................................................................77
7.1 Resetting a Password Using the Associated email address....................................................................................77
7.2 Resetting a User Password................................................................................................................................................ 78
7.3 Troubleshooting the No Data Fault After a User Logs In to App........................................................................ 79
7.4 Handling a Version Update Message After a User Logs In to App..................................................................... 80
7.5 Handling a Network Exception When a User Logs In to App............................................................................... 82
7.6 How Do I Reset the Default Password of a Charger Using an RFID Card When I Forgot the Password?
............................................................................................................................................................................................................ 82
7.7 How Do I Connect to a Charger When I Cannot Log In to the FusionSolar App Due to Poor Network
Connection?................................................................................................................................................................................... 83
7.8 What Should I Do If the Charging Connector Cannot Be Removed From the Charger?............................. 84
7.9 What Should I Do If the App Cannot Identity the Charger?..................................................................................84
7.10 What Should I Do If the Upgrade Package Obtained from an iPhone Cannot Be Selected on the
Upgrade Page?.............................................................................................................................................................................. 84
7.11 What Should I Do If an Offline or Faulty Charger Is Displayed in the Plant After the Charger Is
Replaced?........................................................................................................................................................................................ 85
8 Related Information............................................................................................................. 87
8.1 Indicator of Charger............................................................................................................................................................. 87
8.2 PV Power Generation Offsetting Carbon Emissions................................................................................................. 89
8.3 Battery Parameters............................................................................................................................................................... 92
8.4 Environment Parameters.................................................................................................................................................... 93
8.5 Power Parameters................................................................................................................................................................. 94
Issue 01 (2022-11-05) Copyright © Huawei Digital Power Technologies Co., Ltd. iii
FusionSolar App
User Manual Contents
Intended Audience
● Installers who have not registered a company with the FusionSolar
SmartPVMS or FusionSolar app
● Owners who commission chargers by themselves
NOTE
If your company has registered an account, contact the administrator to add you to
the user list.
Procedure
1. Tap No account? in the lower part of the FusionSolar app login screen.
2. On the Select role screen, tap I'm an installer and register an account as
prompted.
After the account is registered, the user can log in to the FusionSolar app with
the registered username and password.
After the app is correctly installed on a mobile phone, you can access the
management system through the app.
NOTE
● If a new user logs in to the app for the first time or a user logs in to the app for
the first time after the password is reset, change the login password as prompted.
● If a user enters incorrect passwords for five consecutive times within 5 minutes, the
account will be locked for 30 minutes. The user can log in gain after the lockout
period expires or contact the installer or administrator to unlock the account.
3 I'm an Installer
Versions later than 6.23.00.157 support chargers and new functions. Update the app to the
latest version before connecting to chargers.
The charger can connect to the DTSU666-FE meter or connect to the WLAN/FE
Dongle in the PV system through a virtual meter to obtain RS485 meter detection
data for dynamic control. Perform commissioning based on the actual networking
scenarios of chargers, meters, and routers.
For details about the commissioning procedure, see 3.1.1.1 Charger FE Port
Directly Connected to a Meter.
For details about the commissioning procedure, see 3.1.1.2 Charger FE Port
Directly Connected to a Router.
For details about the commissioning procedure, see 3.1.1.3 Charger Connected to
a Router Through WLAN.
For details about the commissioning procedure, see 3.1.1.4 Charger Using a
Virtual Meter.
NOTE
● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password upon the first power-on and change the password
immediately after login. To ensure account security, protect the password by
changing it periodically, and keep it secure. Your password might be stolen or
cracked if it is left unchanged for extended periods. If a password is lost, devices
cannot be accessed. In these cases, the Company shall not be liable for any loss.
2. Log in to the app as an Installer.
NOTE
For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.
NOTE
Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
capacity of the circuit breaker is too low, the charger cannot work.
NOTE
● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password upon the first power-on and change the password
immediately after login. To ensure account security, protect the password by
changing it periodically, and keep it secure. Your password might be stolen or
cracked if it is left unchanged for extended periods. If a password is lost, devices
cannot be accessed. In these cases, the Company shall not be liable for any loss.
2. Log in to the app as an Installer.
NOTE
For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.
NOTE
Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
capacity of the circuit breaker is too low, the charger cannot work.
NOTE
● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password upon the first power-on and change the password
immediately after login. To ensure account security, protect the password by
changing it periodically, and keep it secure. Your password might be stolen or
cracked if it is left unchanged for extended periods. If a password is lost, devices
cannot be accessed. In these cases, the Company shall not be liable for any loss.
2. Log in to the app as an Installer.
NOTE
For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.
NOTE
Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
capacity of the circuit breaker is too low, the charger cannot work.
If a virtual meter is used, log in to the inverter connected to the Dongle, choose Settings >
Communication configuration > Dongle parameter settings, and set Modbus TCP to
Enable (unrestricted). If an FE meter is used, set Modbus TCP to Disable.
1. Log in to the FusionSolar app as an installer, tap Setup wizard on the home
screen, and scan the QR code of the charger.
NOTE
● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password upon the first power-on and change the password
immediately after login. To ensure account security, protect the password by
changing it periodically, and keep it secure. Your password might be stolen or
cracked if it is left unchanged for extended periods. If a password is lost, devices
cannot be accessed. In these cases, the Company shall not be liable for any loss.
2. Log in to the app as an Installer.
NOTE
For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.
NOTE
Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
capacity of the circuit breaker is too low, the charger cannot work.
● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To
change the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the
device inherits the retained data.
● If a device is not bound to a plant within the data retention period, the
data will be automatically deleted.
Prerequisites
You have commissioned devices and set management system parameters using
the local commissioning tool. For details, see the FusionSolar App Quick Guide.
Procedure
● Method 1: Add devices on the Setup wizard screen. (This method is
recommended if only one device or a group of cascaded devices are
connected at a time.)
a. Tap Home > Plants, and tap Setup wizard.
b. Scan the QR code on the inverter or SmartLogger to be connected.
c. On the Creating Plant screen, tap Connect to existing plant.
d. On the Add device screen, tap a desired plant and enter the string
capacity.
e. Tap OK.
c. Tap on the right of Device SN and scan the QR code on the device
to connect the device.
d. Tap Save.
----End
3. Tap in the upper right corner, select the device whose capacity needs to
be set, and tap Set string capacity.
NOTE
You can select inverters of the same model or string capacity and set the string
capacity.
4. Enter the PV capacity and tap Confirm.
3. Tap in the upper right corner and set Feed-in tariff and Purchase price
as prompted.
4. Tap Save.
https://support.huawei.com/enterprise/en/doc/EDOC1100165052
NOTE
After an account is created, the system sends a notification to the entered email address.
Then the user can use the received username and password to log in to the FusionSolar app
or SmartPVMS WebUI.
NOTE
● For a new user who is assigned the Installer role, if the user is associated with only PV
plants, the installer can manage the associated PV plants within the permission of the
role but cannot create a PV plant. If the installer is associated with a company, the
installer can manage all PV plants of the associated company and has the permission to
create PV plants.
● After an account is created, the system sends a notification to the entered email
address. Then the user can use the received username and password to log in to the
FusionSolar app or SmartPVMS WebUI.
Tap the target charger to view its real-time information, alarm information, and
device information, and set the charger parameters.
● Basic plant information: Displays the weather information of the place where
the plant is located on the current day. Tap Plant details to view the detailed
plant information.
● Energy yield and revenue statistics: Displays the energy yield and revenue of
the plant.
● Real-time running status: Allows you to check whether the current running
status of the plant is normal.
● Energy flow diagram: Displays the current power supply direction of the plant.
If a plant has current alarms, the latest alarm information is displayed in the
upper part of the energy flow diagram. You can tap on the right of the
alarm information to view and handle all current alarms of the plant.
● Energy management: Displays the energy yield, energy consumption, and self-
consumption of a plant in different time dimensions, helping you analyze the
energy consumption trend and optimize electricity consumption. In the energy
storage scenarios, energy is stored and discharged, improving the self-
consumption rate.
● Revenue statistics: Calculate the sum of feed-in revenue of a PV plant (feed-in
electricity x feed-in tariff) and savings in electricity bills (self-consumed
electricity x purchase price) to display the benefits brought by the PV plant.
● Environmental benefits:
Unlike thermal power plants, PV power plants generate electricity without
CO2 emissions, which is equivalent to planting trees. For details, see 8.2 PV
Power Generation Offsetting Carbon Emissions.
Prerequisites
The owner has enabled the EMMA function for the plant.
Viewing the Revenue After EMMA Was Enabled and Energy Forecast
1. On the Overview screen, tap ... in the upper right corner and then tap EMMA
to view the revenue information, revenue comparison, and energy forecast.
– Viewing the revenue comparison: In the Revenue Comparison area, you
can view the comparison between the revenues when EMMA is enabled
and disabled.
– Viewing energy forecast: In the Energy Forecast area, you can view
details about the energy yield, power consumption, and battery charge
and discharge in the past 24 hours, and energy forecast in the next 24
hours.
Procedure
Step 1 On the Home screen, tap Plants and tap the desired plant.
Step 2 Tap Plant Layout. If no physical layout diagram is created for the plant, the
logical layout screen is displayed.
Step 3 On the logical layout screen, tap Disconnection detection.
● If multiple inverters are installed in the plant and all of them are equipped
with optimizers, select the inverter to be detected in the displayed dialog box
and tap OK.
● If only one inverter in the plant is equipped with an optimizer, the detection
task is directly executed after you tap Disconnection detection.
Step 4 If a disconnected optimizer is detected, you can quickly locate the optimizer in the
physical layout diagram and rectify the fault based on the repair suggestions.
----End
Follow-up Procedure
After the disconnection fault is rectified, perform the disconnection detection
again to ensure that the fault is rectified.
Handling Alarms
On the Alarm screen, tap an alarm to view its details.
You can create a ticket for, acknowledge, or clear an alarm based on the alarm
cause and handling suggestions in the alarm details.
New ticket Record, track, and monitor the faults or defects that have
occurred, and manage them using defect elimination
tickets. If a defect elimination ticket has been created for
the alarm, this button is not displayed.
NOTE
Task Description
Status
Not After receiving a task, the inspection personnel can tap the task to
started be inspected to start it.
1. Tap a task in the Not started state. The Task details screen is
displayed.
2. Tap Start Inspection to start the inspection task.
To be You can accept the inspection tasks that have been completed.
approved
● The parameters that can be set vary with the device model. For details about
parameter settings, see the user manual of the device.
To obtain the manuals: Visit https://support.huawei.com/enterprise/en/
category/fusion-solar-pv-pid-1600073963553 and enter the desired device model
to search for the corresponding user manual.
● For details about how to set energy storage parameters, see 8.3 Battery
Parameters.
Replacing a Device
NOTICE
Ensure that the following conditions are met for device replacement:
● The current device is disconnected from the management system.
● The target device has been replaced and commissioned. For details, see
FusionSolar Smart PV Solution-Device Replacement Commissioning Guide at
https://support.huawei.com/enterprise/en/doc/EDOC1100197498.
5. Tap Replace.
O&M Authorization
1. Tap Devices on the home screen.
2. On the Device management screen, tap a device name.
3. Tap … in the upper right corner and tap O&M Authorization.
3.6 Documentation
The documentation service provides product knowledge, common troubleshooting
solutions, and operation guides in managing PV plants. In addition, the intelligent
assistant function is supported. You can enter keywords for quick search and
query.
Procedure
1. On the home screen, choose Me > Documentation.
– Tap the target document to read it.
– Tap to view your favorite documents. On this screen, you can pin a
document to the top or remove it from your favorites.
4 I'm an Owner
The FusionSolar app helps you check the power generation and consumption
information of your home energy system anytime and anywhere.
You can use PV and energy storage devices to save electricity fees and obtain
more benefits. In addition, you can also use various devices such as chargers for
your energy requirements.
NOTE
For users with a charger only, the home screen is not displayed. In this case, the charger
screen is displayed. For details, see 4.3 Using a Charger.
On the Home screen, tap PV, Battery, or Charger to view the running status and
information of the corresponding device.
NOTE
● For details about PV devices, see 4.1 Viewing the PV Plant Status.
● For details about energy storage devices, see 4.2 Viewing the Battery Running Status.
● For details about chargers, see 4.3 Using a Charger.
● Environmental benefits, see 8.2 PV Power Generation Offsetting Carbon Emissions.
On the Device screen, monitor the running status of devices in real time, change
device names, and set parameters.
NOTE
Only some devices support parameter settings. The parameter settings displayed on the
screen may vary.
On the Me screen, set personal information and view more helpful information.
Statistics
You can view the energy yield and consumption, revenue, energy flow diagram,
and environmental benefits in real time.
Starting Charging
On the charger screen, tap Charge Now > Start Charging. If the indicator on the
charger turns blue on and off cyclically (on for 0.5s and off for 0.5s), the charger is
in the charging state.
Stopping Charging
After the car is fully charged, the charger automatically stops charging. In this
case, the indicator is steady blue. You can also touch and hold on the app
to stop charging.
Precautions
Before charging, enable auto authentication. For details, see Auto
Authentication.
Starting Charging
Insert the charging connector completely into the charger and the charging port
of a car. If the indicator on the charger turns blue on and off cyclically (on for 0.5s
and off for 0.5s), the charger is in the charging state.
Stopping Charging
After the car is fully charged, the charger automatically stops charging. In this
case, the indicator is steady blue. You can also touch and hold on the app
or swipe the RFID card in the swiping area to stop charging.
Starting Charging
Place the ring pattern on the RFID card in the swiping area. If the indicator blinks
blue fast three times, the card is swiped successfully.
● If Scheduled Charging is not set, wait until the indicator on the charger turns
blue on and off cyclically (on for 0.5s and off for 0.5s), indicating the charging
state.
● If you have set the Scheduled Charging, the charger enters the waiting state.
The indicator is pulsating blue for 4s and off for 1s. When the scheduled time
arrives, the charger automatically starts. You can also swipe the card again to
charge immediately.
Stopping Charging
After the car is fully charged, the charger automatically stops charging. In this
case, the indicator is steady blue. You can also swipe the RFID card in the swiping
area to stop charging.
Precautions
● To use plug-and-play charging, disable the Identity Authentication function,
which may result in unauthorized charging.
● You can also lock the charging connector to the charger if the property safety
is ensured. In this way, you only need to insert the charging connector to your
car to charge. For details, see Lock Charging Connector.
Starting Charging
Insert the charging connector completely into the charger and the charging port
of a car. If the indicator on the charger turns blue on and off cyclically (on for 0.5s
and off for 0.5s), the charger is in the charging state.
Stopping Charging
After the car is fully charged, the charger automatically stops charging. In this
case, the indicator is steady blue. You can also touch and hold on the app or
swipe the RFID card in the swiping area to stop charging.
NOTE
The electricity fee calculation method varies in regions with different energy policies.
Precautions
Before charging, you need to completely insert the charging connector into the
charger and car. If the indicator on the charger turns blue on and off cyclically (on
for 4s and off for 1s), the charger is successfully connected to the car.
Charging Procedure
1. On the charger screen, tap Scheduled Charging.
2. Tap Scheduled Charging. If the indicator on the charger turns blue on and
off cyclically (on for 4s and off for 1s), the charger is in the scheduled
charging waiting state.
● Select a plan you want to delete, press and swipe left, and tap to delete
the time.
4.3.6 Settings
PV Power Configuration
After the PV Power Preferred mode is enabled, you need to set Max Charging
Power from Grid and Surplus Power to Start Charging for the charger.
NOTE
1. On the charger screen, tap Settings > Advanced Settings > PV Power
Configuration.
– Max Charging Power from Grid: maximum power that the charger can
draw from the power grid during charging in PV power mode.
– Surplus Power to Start Charging: In PV power mode, when the PV feed-
in power is greater than this set value, the charger starts to charge the
car.
– Switch Between Single- and Three-Phase: You are advised to enable
this function in PV scenarios to increase the PV energy utilization rate.
After this function is enabled, the system automatically switches to the
PV power charging mode when detecting that the phase switching
conditions are met. To ensure charging safety, the ongoing charging task
will be interrupted for a short period of time. After the switching is
complete, the charging task will be restarted.
NOTE
Auto Authentication
1. On the charger screen, tap Settings.
2. Enable Identity Authentication
Identity Authentication
NOTICE
After identity authentication is enabled, you need to swipe card for authentication
before charging.
1. On the charger screen, tap Settings.
2. Tap Advanced Settings and enable Identity Authentication.
If the data in a certain period is incomplete or missing, contact the installer to collect the
missing data.
NOTE
● The parameters that can be set vary with the device model. For details about parameter
settings, see the user manual of the device.
To obtain the manuals: Visit https://support.huawei.com/enterprise/en/category/
fusion-solar-pv-pid-1600073963553 and enter the desired device model to search for
the corresponding user manual.
● For details about how to set energy storage parameters, see 8.3 Battery Parameters.
3. Tap in the upper right corner and set Feed-in tariff and Purchase price
as prompted.
4. Tap Save.
NOTE
If the electricity price unit is inconsistent with the local currency, contact the installer to
change the currency.
Binding a Charger
1. Choose Me > Plant management and tap the target plant.
NOTE
● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To change
the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the device
inherits the retained data.
● If a device is not bound to a plant within the data retention period, the data
will be automatically deleted.
● After a device is permanently deleted, the running data of the device and its
subdevices is deleted immediately. When the device is bound to the plant again,
the running data of the device is not restored.
Procedure
1. On the Overview screen, if the system determines that the plant meets the
Alternatively, tap ... in the upper right corner and then tap EMMA.
NOTE
Only owners have the permission to enable the EMMA function. After the EMMA function
is enabled, owners and installers can view the EMMA revenue and energy forecast.
Viewing the Revenue After EMMA Was Enabled and Energy Forecast
1. On the Overview screen, tap ... in the upper right corner and then tap EMMA
to view the revenue information, revenue comparison, and energy forecast.
– Viewing the revenue comparison: In the Revenue Comparison area, you
can view the comparison between the revenues when EMMA is enabled
and disabled.
– Viewing energy forecast: In the Energy Forecast area, you can view
details about the energy yield, power consumption, and battery charge
and discharge in the past 24 hours, and energy forecast in the next 24
hours.
Disabling EMMA
1. On the top of the EMMA screen, choose … > More Settings to disable the
EMMA function as prompted.
NOTE
● After the EMMA function is disabled, you can still view historical revenue information
and revenue comparison.
● You cannot enable EMMA again in the same month after disabling it to ensure the
accuracy of revenue calculation. In the next month, when the system determines that
the plant meets the conditions for enabling EMMA, you can enable EMMA again as
prompted.
When you migrate a PV plant, your personal account and associated plants will also
be migrated to the new company.
A discarded task cannot be restarted. If the device still needs to be upgraded, contact
the installer to create an upgrade task again.
4.9 Documentation
The documentation service provides product knowledge, common troubleshooting
solutions, and operation guides in managing PV plants. In addition, the intelligent
assistant function is supported. You can enter keywords for quick search and
query.
Procedure
1. On the home screen, choose Me > Documentation.
– Tap the target document to read it.
– Tap to view your favorite documents. On this screen, you can pin a
document to the top or remove it from your favorites.
5 Device Commissioning
For details about how to commission devices, see the or FusionSolar App,
SUN2000 App Device Commissioning Manual.
Account security settings include verifying email address and changing the
passwords. The email address verification is performed to reset the password if a
user forgot the login password. If a password is disclosed or remains unchanged
for a long time, you can change the password to improve account security.
Procedure
Method 1: When you log in to the system for the first time, the system
automatically displays the personal settings screen, asking you to verify your email
address.
1. Enter the password for logging in to the FusionSolar app and tap Next.
2. After confirming that the email address is correct, tap Send Code and enter
the verification code to verify the email address.
3. Tap Confirm.
NOTE
If the user does not verify the email address, this dialog box is displayed each time the
user logs in to the FusionSolar app.
NOTICE
● If the SMS verification code cannot be received, check whether the mobile
number is correct and whether the user is suspended due to arrears.
● When modifying personal data, such as mobile numbers and email addresses,
you are obligated to take considerable measures, in compliance with the laws
of the countries concerned and the user privacy policies of your company, to
ensure that the user's personal information is fully protected.
● To ensure the security of personal information, such as mobile numbers and
email addresses, the data is anonymized on the page, and HTTPS encryption
transmission channels are used.
Context
● When you use the password of a new account to log in to the system, change
the initial password as prompted.
● If you cannot change your password, contact the administrator.
Procedure
1. On the home screen, tap Me > Settings > Account security.
2. Tap Change password.
3. On the Change password screen, enter the Old password, New password,
and Confirm password.
4. Tap Submit.
NOTE
Procedure
1. On the home screen, tap Me and tap your avatar.
2. On the Personal Details screen, change the avatar and email address.
– Changing the avatar
Tap the avatar, and take a photo or select an existing picture from your
album as the new avatar.
– Changing the mobile number or email address
Tap Mobile number or Email and change the mobile number or email
address as prompted.
NOTICE
7 FAQs
Procedure
1. On the app login screen, tap Forgot Password?.
2. Enter the email address associated with the account and the verification code,
and tap Next.
3. Tap Send Code and enter the verification code to verify the email address.
4. Tap Next.
5. Enter the new password as prompted and tap Confirm.
Procedure
1. Log in to the app as an installer and tap Me on the home screen.
2. Tap User management.
3. On the User management screen, select a user, slide left, and tap Reset
password.
4. On the Reset password screen, set the new password.
Cause
The app is an earlier version and needs to be upgraded to the latest version.
Procedure
Method 1: Download and install the app from the app store.
● Huawei mobile phone users: Search for FusionSolar in Huawei AppGallery.
● iPhone users: Search for FusionSolar in App Store.
● Other mobile phone users: Select method 2 or 3.
NOTE
Users who select method 2 or 3 can select the download method based on the mobile
phone type.
● Huawei mobile phone users: Download from Huawei AppGallery.
● Non-Huawei phone users: Download on a browser.
● iPhone users: Download from the App Store.
When you select Download via the Browser, if a security warning message is displayed
indicating that the app is from an external source, tap ALLOW.
Procedure
Tap Update Now and upgrade the app to the latest version as prompted.
Solution
● Check whether the WLAN or mobile network connection is normal.
● Check whether the account is forcibly logged out on the SmartPVMS client.
● Check whether the network permission is enabled for the app.
● If the account and network are normal and the permission is granted, tap
in the upper right corner of the login screen and tap Log Export. The
system will send the problem to technical support engineers for analysis.
Precautions
● This operation will reset both the WLAN password and login password. The
charger login password will be reset to Changeme. The WLAN connection
password will be reset to the initial password.
● Before resetting the password, ensure that the charger is idle.
Procedure
1. Swipe the card for five consecutive times (at an interval of less than 5s). The
indicator on the charger is steady white for 3s and the charger enters the
swipe protection state. Stop swiping the card now.
2. After 3s, the indicator blinks white fast for 20s. If you swipe the card again
within this 20s, the indicator turns off and pulsates after 3s, indicating that
the charger password has been successfully reset.
NOTE
If you swipe your card in the swipe protection state, the swipe protection time will
start again.
Before connecting to the WLAN of the charger, disable the mobile network function and
ensure that the mobile phone cannot connect to the Internet. When connecting to the
WLAN of the charger, enable the WLAN as prompted.
1. On the app login screen, tap … > Device commissioning (When no network
available).
2. Tap Charger and connect to the WLAN of the charger as prompted.
Procedure
Method 1: Share the upgrade package to the FusionSolar app.
Method 2: Save the upgrade package to the specified path of the FusionSolar app.
Procedure
1. Choose Me > Plant management and tap the target plant.
2. Tap Add devices.
3. Tap and select Unbind Device or Delete Device as prompted.
NOTE
● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To change
the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the device
inherits the retained data.
● If a device is not bound to a plant within the data retention period, the data
will be automatically deleted.
● After a device is permanently deleted, the running data of the device and its
subdevices is deleted immediately. When the device is bound to the plant again,
the running data of the device is not restored.
8 Related Information
Blue Cycle: steady blue for 4s and off Charging connector plugged (The
for 1s authentication function is disabled.)
White Cycle: pulsating white for 4s and Idle (default state or charging connector
off for 1s removed from the vehicle)
Green Cycle: pulsating green for 1s PV power charging waiting and PV power
charging in progress*
Battery TOU charge/ Manually set the charge and discharge periods,
working discharge for example, set the charge period to the low-
mode parameters price period at night.
Charge from To use this function, you must comply with the
AC local regulations on charge from the grid.
AC charge Set the cutoff SOC for charge from the grid.
cutoff SOC
(%)
NOTE
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NOTE
Unless otherwise specified, the energy yield in this document refers to AC power yield.
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1 Grid Code Set this parameter based on the grid code of the
country or region where the inverter is used and the
inverter application scenario.
2 Isolation settings Set the working mode of the inverter based on the
grounding status at DC side and the connection to
the power grid.
Special User
No. Parameter Description
1 Grid Code Set this parameter based on the grid code of the country or region
where the inverter is used and the inverter application scenario.
2 Isolation settings Set the working mode of the inverter based on the grounding status at
DC side and the connection to the power grid.
3 Output mode Specifies whether the inverter output has a neutral wire based on the
application scenario.
5 Automatically Specifies whether to allow the inverter to automatically start after the
start upon grid power grid recovers.
recovery
6 Grid connected Specifies the time after which the inverter begins restarting after the
recovery time power grid recovers.
from grid faults
(s)
7 Startup voltage According to the standards of certain countries and regions, after the
lower threshold inverter is powered on for the first time for grid connection, if the
of grid power grid voltage is lower than Startup voltage lower threshold of
connection (V) grid connection, the inverter is not allowed to connect to the grid.
8 Startup According to the standards of certain countries and regions, after the
frequency upper inverter is powered on for the first time for grid connection, if the
threshold of grid power grid voltage is higher than Startup frequency upper threshold
connection (Hz) of grid connection, the inverter is not allowed to connect to the grid.
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9 Startup According to the standards of certain countries and regions, after the
frequency lower inverter is powered on for the first time for grid connection, if the
threshold of grid power grid voltage is lower than Startup frequency lower threshold
connection (Hz) of grid connection, the inverter is not allowed to connect to the grid.
10 Grid The standards of certain countries and regions require that after the
reconnection inverter shuts down for protection due to a fault, if the power grid
voltage upper voltage is higher than Grid reconnection voltage upper limit, the
limit (V) inverter is not allowed to reconnect to the grid.
11 Grid The standards of certain countries and regions require that after the
reconnection inverter shuts down for protection due to a fault, if the power grid
voltage lower voltage is lower than Grid reconnection voltage lower limit, the
limit (V) inverter is not allowed to reconnect to the grid.
12 Grid The standards of certain countries and regions require that after the
reconnection inverter shuts down for protection due to a fault, if the power grid
frequency upper frequency is higher than Grid reconnection frequency upper limit,
limit (Hz) the inverter is not allowed to reconnect to the grid.
13 Grid The standards of certain countries and regions require that after the
reconnection inverter shuts down for protection due to a fault, if the power grid
frequency lower frequency is lower than Grid reconnection frequency lower limit, the
limit (Hz) inverter is not allowed to reconnect to the grid.
14 Reactive power Specifies the voltage threshold for triggering reactive power
compensation compensation based on the cosφ-P curve.
(cosφ-P) trigger
voltage (%)
15 Reactive power Specifies the voltage threshold for exiting reactive power compensation
compensation based on the cosφ-P curve.
(cosφ-P) exit
voltage (%)
1 Insulation resistance protection To ensure device safety, the inverter detects the
threshold (MΩ) insulation resistance of the input side with respect to
ground when it starts a self-check. If the detected
value is less than the preset value, the inverter does
not connect to the grid.
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Special User
No. Parameter Description
1 Voltage unbalance protection Specifies the inverter protection threshold when the
threshold (%) power grid voltage is unbalanced.
2 Phase protection point (º) The Japanese standard requires that during passive
islanding detection, protection should be triggered if
an abrupt voltage phase change is detected.
3 Phase angle offset protection The standards of certain countries and regions require
that the inverter needs to be protected when the
phase angle offset of the power grid three phases
exceeds a certain value.
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2 MPPT multi- Specifies the MPPT scanning interval. This parameter is displayed
peak scan when MPPT multi-peak
interval (min) scanning is set to Enable.
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8 PV module type This parameter is used to set different ● If this parameter is set to
types of PV modules and the shutdown Crystalline silicon or Film,
time of the concentration PV module. If the inverter automatically
the concentration PV modules are detects the power of PV
shaded, the power drops drastically to modules when they are
0 and the inverter shuts down. The shaded and shuts down if
energy yield would be affected since it the power is too low.
takes too long for the power to resume ● When concentration PV
and inverter to restart. The parameter modules are used:
does not need to be set for crystalline
silicon and filmy PV modules. – If this parameter is set
to CPV 1, the inverter
can quickly restart in 60
minutes if the input
power of PV modules
drops drastically due to
shading.
– If this parameter is set
to CPV 2, the inverter
can quickly restart in 10
minutes if the input
power of PV modules
drops drastically due to
shading.
9 Built-in PID When the external PID module This parameter is displayed
compensation compensates the PID voltage for the when PV module type is set
direction PV system, set Built-in PID to Crystalline silicon. Select
compensation direction to the actual PV–positive offset for P-type
compensation direction of the PID PV modules. Select PV+
module so that the inverter can output negative offset for N-type PV
reactive power at night. modules.
11 PID nighttime Specifies whether to enable the PID If PID running mode is not
off-grid repair nighttime off-grid repair. set to Disable, the parameter
can be set.
12 PID daytime Specifies whether to enable the PID
off-grid repair daytime off-grid repair.
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14 Automatic OFF The standards of certain countries and If Automatic OFF due to
due to regions require that the inverter must communication interrupted
communication shut down after the communication is is set to Enable and the
interrupted interrupted for a certain time. inverter communication is
interrupted for a specified
time (set by Communication
interruption duration), the
inverter will automatically
shut down.
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20 AFCI detection Adjusts the sensitivity of arc detection. This parameter is displayed
adaptive mode only when AFCI is set to
Enable.
24 Dry contact Identifies the dry contact signals from Set this parameter to OVGR
function the SmartLogger. for OVGR signals, and set it to
NC for other signals. This
parameter is displayed if the
Japanese grid code is selected.
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29 Delay upgrade This parameter is mainly used in the After the inverter starts to
upgrade scenarios where the PV power upgrade, if Delay upgrade is
supply is disconnected at night due to set to Enable, the upgrade
no sunlight or unstable at dawn or package is loaded first. After
dusk due to poor sunlight. the PV power supply recovers
and the activation conditions
are met, the inverter
automatically activates the
upgrade.
30 String monitor The inverter monitors PV strings in real If PV strings are often shaded,
time. If any PV string is abnormal (such you are advised to set String
as the PV string is shaded or the monitor to Disable to
electric energy yield decreases), the prevent false alarms.
inverter generates an alarm to remind
maintenance personnel to maintain the
PV string in a timely manner.
31 String detection Specifies the delay time for generating This parameter is displayed
low power abnormal string alarms when the when String monitor is set to
delay (min) inverter detects that a PV string is Enable.
working with low power. This
parameter is mainly used in the
scenario where PV strings are shaded
for a long time in the morning and
evening, and is used to prevent false
alarms.
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37 Maximum Specifies the output upper threshold If the maximum active power
apparent power for the maximum apparent power to equals the value of
(kVA) adapt to the capacity requirements of Smax_limit, this parameter is
standard and customized inverters. not displayed.
38 Maximum Specifies the output upper threshold For 1000 V inverters, this
active power for the maximum active power to parameter is configurable
(kW) adapt to different market only for the SUN2000-25KTL-
requirements. US, and the maximum value
is 27.5 kW.
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Special User
No. Parameter Description Remarks
3 Automatic ON If this parameter is set to Enable, the This parameter is displayed when
due to inverter automatically starts after Automatic OFF due to
communicatio communication recovers. If this communication interrupted is
n resumed parameter is set to Disable, the set to Enable.
inverter needs to be started manually
after communication recovers.
6 Threshold for Specifies the threshold for triggering This parameter is displayed when
triggering LVRT. The threshold settings should LVRT is set to Enable.
LVRT (V) meet the local grid standard.
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12 LVRT reactive During LVRT, the inverter needs to ● This parameter is displayed
power generate reactive power to support when LVRT is set to Enable.
compensation the power grid. This parameter is ● For example, if this parameter
factor used to set the reactive power is set to 2, the reactive power
generated by the inverter. generated by the inverter is
20% of the rated power when
the AC voltage drops by 10%
during LVRT.
15 Threshold for Specifies the threshold for triggering This parameter is displayed when
triggering HVRT. The threshold settings should HVRT is set to Enable.
HVRT (V) meet the local grid standard.
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21 Grid voltage Specifies whether to shield the This parameter is displayed when
protection undervoltage protection function LVRT or HVRT is set to Enable.
shield during during LVRT or HVRT.
VRT
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22 Grid voltage Specifies the LVRT or HVRT threshold This parameter is available when
jump for triggering a transient voltage Grid code is set to VDE 4120.
triggering jump of a power grid. A transient
threshold (%) voltage jump indicates that the
inverter cannot immediately
disconnect from the power grid when
the power grid is abnormal due to
transient changes.
23 Zero current Certain countries and regions have This parameter is displayed when
due to power requirements on the output current LVRT or HVRT is set to Enable.
grid fault during high/low voltage ride-
through. In this case, set this
parameter to Enable. After this
parameter is set to Enable, the
output current is less than 10% of
the rated current during high/low
voltage ride-through.
29 Voltage rise The standards of certain countries This parameter is displayed when
suppression P- and regions require that the P-U Voltage rise suppression is set
U curve curve be set. to Enable.
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2 Schedule Specifies the time for maintaining the When this parameter is set
instruction valid scheduling instruction. to 0, the scheduling
duration (s) instruction takes effect
permanently.
7 Derated by fixed Adjusts the active power output of the This parameter is displayed
active power (kW) inverter by fixed value. if Remote power schedule
is set to Enable.
For 1000 V inverters, the
maximum value of this
parameter for the
SUN2000-25KTL-US is 27.5
kW.
8 Derated by active Adjusts the active power output of the This parameter is displayed
power % (%) inverter by percentage. if Remote power schedule
is set to Enable.
If this parameter is set to
100, the inverter outputs
based on the maximum
output power.
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14 Power factor Specifies the power factor of the This parameter is displayed
inverter. if Remote power schedule
is set to Enable.
15 Reactive power Specifies the reactive power output by
compensation the inverter.
(Q/S)
18 Enable reactive When this parameter is set to Enable, This parameter is displayed
power parameters the inverter outputs reactive power when Night-time reactive
at night based on the setting of Reactive power output is set to
power compensation at night. Enable.
Otherwise, the inverter executes the
remote scheduling command.
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29 Voltage derating Specifies the start point for voltage ● This parameter is
start point (V) derating. displayed when Voltage
derating is set to
30 Cut-off point of Specifies the stop point for voltage Enable.
voltage derating derating.
● When setting this
(V)
parameter, ensure that
31 Voltage derating Specifies the power threshold for the following condition
cut-off power (V) cutting off voltage derating. is met: Voltage
derating start point <
Voltage derating stop
point.
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38 Adjustment ratio Specifies the droop of the active power This parameter is displayed
of frequency output. when Frequency
modulation modulation control is set
control to Enable.
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Parameter Description
Power control hysteresis (kW) Specifies the dead zone for adjusting
the inverter output power. If the power
fluctuation is within the power control
hysteresis, the power is not adjusted.
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Parameter Description
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