Commonly Held Theories of Human Resource Development
Commonly Held Theories of Human Resource Development
To cite this article: Lisa A Weinberger (1998) Commonly held theories of human
resource development, Human Resource Development International, 1:1, 75-93, DOI:
10.1080/13678869800000009
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Commonly held theories of human resource
development
Lisa A. Weinberger*
University of Minnesota
those definitions and the theories underlying those themes will be examined.
Each theory is reviewed and then tested with the first step of Patterson's (1986)
criteria for assessing the validity of a theory. This revie\\. of the definitions
and test of the underlying theories will give the field a primary interdisciplinary
foundation to begin to work from and to d o additional research.
Introduction
HRD definitions
The H R D definitions begin in 1970 (see Table 1). At that time, L. Nadler
(1970) defined H R D as 'a series of organized activities conducted within a
specified time and designed t o produce behavioral change' (p. 3). Nadler's key
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R. Smith, 1988 H R D consists of programs and activities, direct and indirect, Training & Economic theory
instructional and/or individual that positively affect the de\relopment development System theory
of the individual and the productivity and profit of the organization Organizational Psychological theory
( P 1). performance
McLagan, 1989 HRD is the integrated use of training and development, career Training & Psychological theory
development and organizational development to improve individual development System theory
and organizational effectiveness (p. 7). Career development Economic theory
Organizational
development
Watkins, 1989 H R D is the field of study and practice responsible for the fostering Learning capacity Psychological theory
of a long-term, work-related learning capacity at the individual, Training Pc System theory
group and organizational level of organizations. As such, it includes development Economic theory
- but is not limited to-training, career development and Career development Performance
organizational development (p. 427). Organizational itnprovement
development
Gilley & Eggland, H R D is organized learning activities arranged within at1 organization Learning activities Psychological theory
1989 to improve performance and o r personal growth for the purpose of Performance Spstcm theory
improving the job, the individual and or the organization (p. 5). improvement Economic theory
Performance
improvement
L. Nadler & Z. Nadler, H R D is organized learning experiences provided by employees Learning Performance
1989 within a specified period of time t o bring about the possibility of Performance improven~ent
performance improvement and/or personal gro\vth (p. 6 ) . impro\lement Psychological theory
TABLE 1 continued
D. Smith, 1990 H R D is the process of determining the optimum methods of Performance Performance
developing and improving the human resources of an organization improvement improvement
and the systematic improvement of the performance and productivity System theory
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which McLagan introduced in 1983 and then revised with the addition of
organizational development in 1989, are still incorporated in the University
of Minnesota definition.
Another key individual within the HRD definition arena was Watkins.
Between 1989 and 1994 her definition of HRD changed from 'learning
capacity' to a 'learning organization'. In addition, she is thc only one to make
mention of H R D being positioned strategically throughout the organization.
There were adchtional contributors of definitions of HRD: Jacobs (1988),
Gilley and Eggland (1989), R.Smith (1988), D. Smith (1990) and Marquarde
and Engel (1993). Both Gilley and Eggland, and Marquardt and Engel, are
concerned with learning and the learning climate. R. Smith, D. Smith and
Jacobs emphasize performance improvement.
The review of these definitions, and their evolution, has brought fonvard
two continuing themes: learning and performance improvement. Chalofsky
(Chalofsky and Lincoln 1983) said that HRD has borrowed from several
overlapping disciplines. H e listed those disciplines as psychology, sociology,
anthropology, economics, counselling, education, management science and
behavioural science. McLagan (1989) has listed a similar set of disciplines as
the applied fields where HRD draws its theories from. She added organiza-
tional behaviour; split psychology into both industrial and individual; included
communication, sociology, general systems science and the humanities. Jacobs
(1990) included in his definition, education, systems, economics, psycho-
logical behaviour and organizational behaviour as the five major theoretical
bodies that have had the most influence in the field.
Drawing conclusions from this information and the definitions themselves,
the following are the key underlying theories associated with HRD:
Learning: adult learning - organizational learning - learning organizations
Performance improvement
Systems theory
Economic theory
Psychological theory - with the emphasis on learning
In the balance of this paper, each underlying theory will be examined for two
Weinberger: Commonly held theories of HRD 81
perspectives: (1) its role in HRD, and (2) as applied against Patterson's (1986)
first criteria for assessing a theory. Patterson's criteria for assessing a theory are
the synthesized works of several authors. This model was selected based
on: (1) its similarity to other authors' criteria for assessing a good theory, and
( 2 ) its previous use by Jacobs (1989) in evaluating the theory of human
performance technology.
The October 1989 edition of The Academy of Management Review
included a special forum on theory building. Within this forum, Whetten
stated that the four building blocks of theory development are answering: what
(comprehensiveness and parsimony), how and why. In addition, Bacharach
highlighted falsifiability and utility as criteria for evaluating organizational
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1 Importance
2 Preciseness and clarity
3 Parsimony and simplicity
4 Comprehensiveness
5 Operationality
6 Empirical validity or verification
7 Fruitfulness
8 Practicality
Learning theory
Based on the US American literature search, it can easily be concluded that
learning should be included as part of the psychological component. Learning
theory arises primarily from psychological theory. Passmore (1997) defined
psychology as the 'science of behavior and mental processes of humans and
animals' (p. 210). He listed several perspcctives that guide psychological
inquiry: biological, evolutionary, behavioural, cognitive, humanistic and
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psychodynamic. The intention here is to look only into the roles of learning
(behavioural), cognitive perspective and humanistic perspective in this analysis.
Huberty and Kramlinger (1990) outlined the three approaches to learning
as: (1) behaviourism, (2) humanism and ( 3 ) cognitivism. Behaviourism is
based on the premise that learning occurs primarily through the reinforcement
of desired responses. This point of view sees learning as a series of connections
between stimuli and responses. Many well-known names have dominated this
perspective including Watson, Guthrie, Thorndike and Skinner to name but a
few (Hergenhahn and Olson 1992).
The Gestalt view (cognitivism) is concerned with the holistic cognitions an
individual has about his or her world and the way they determine his or her
perceptions. Field theory is another name for cognitivism. This view is based
on learning occurring primarily through exposure to information that is
presented logically. Werthmeier, Kohier, Kofia and Rogers are some key
contributors in this area (Hergenhahn and Olson 1992).
These two views of learning appear to be almost diametrically opposed;
therefore, a combination of the two was envisioned by Tolman on purposive
behaviourism, by Bandura for observational learning and by Norman for
an information processing approach (Hergenhahn and Olson 1992). Gagne
(1962) proposed synthesized learning principles to make a difference on
learning. Other scholars in the area of synthesizing learning principles are
Watkins and Marsick (1992), Marsick and Watkins (1994) in the learning
organization, and Jacobs and Jones (1995) for structured on-the-job training.
Adult learning theory is the hrthest from behaviourism. Key contributors in
this arena are Knowles (1980), Knowles and Associates (1984), Rogers (1969)
and Maslow (1970). Adult learning theory argues that the learner 'becomes
the focus in determining what needs to be learned, how to learn it and what
specific goals should constitute success in the learning process' (VanWart et al.
1993: 138). The emphasis from these humanists was on the importance of
goal-setting by the learners.
With all the various foundations of learning to be found within psychology,
one would expect to see a variety of definitions of learning in the field
today. Hergenhahn and Olson (1992) modified Kimbles's 1961 definition of
Weinberger: Commonly held theories of HRD 83
Organizational learning
Learning is a journey not a destination (Laird 1978). The field of HRD should
not only be concerned with individual learning, but also with organizational
learning, and the concept of the learning organization. Organizational
learning refers to learning at the system level rather than at the individual level
(Dixon 1992). Argyris and Schon (1978) state that 'there is no organizational
learning without individual learning and that individual learning is a necessary
but insufficient condition for organizational learning' (p. 20). Argryis
(1990) describes two levels of learning that occur in organizations. The first is
single-loop learning which results from the organization considering the
consequences of its actions when the consequences d o not match the desired
outcome. This discrepancy enables the organization to modify the actions
it takes. The second level is double-loop learning which occurs when an
organization's reaction to a discrepancy is to examine and possibly modify the
theories-in-use upon which the action is based. Double-loop learning, though
rare, allows the organization to improve its capacity to learn.
Learning organization
Marsick and Watkins (1994) have defined the learning organization as 'one
that learns continuously and can transform itself. The learning organization is
a sustainable vision for the development of the human in organizations'
(p. 354). Watkins and Marsick (1992) believe that the learning organization is
an integrating vision for the field of human resource development. 'Human
resource developers who are systematically and developmentally increasing
84 Articles
(Pedlar, Boydell and Burgoyne, cited in Hawkins 1991: 179). Brooks (1992)
references a study conducted in a Fortune 500 company; through this study,
it was determined that the understanding of how individual development and
learning contribute to organizational transformation seems to have important
implications for intentional transformation efforts in organizations. The tran-
sition in the field today is going from an emphasis on individual learning
(training) to one of organizational learning. Any individual learning that takes
place needs to keep the organization's strategic objectives in mind.
Dixon (1992) believes that HRD professionals need to design new learning
processes rather than expand only the old models, to reframe learning to meet
the new challenges. Therefore, learning, organizational learning and the learn-
ing organization all include theories of adult learning, whether as individuals
or groups.
Applying Patterson's (1986) first criteria for assessing the soundness of
theory shows that learning theory is important to the HRD profession. The
significance and relevance of learning theory to real behaviour is more than
evident in the literature and it is overwhelming, and learning can easily be
shown as a fundamental premise for HRD. In addition, learning or improving
organizational and individual learning is a common practitioners' role in
HRD. Consequently, learning theory is key to HRD and based on research will
fall into a component of psychological theory which is extremely important to
the profession.
performance' (p. 18), and proposed four 'leisurely theorems' in his writings:
(1) human competence is a hnction of worthy performance; (2) that human
competence is inversely proportional to the potential for improving perform-
ance (p. 30); (3) that for any accomplishment, a deficiency in performance
always has, as its immediate cause, a deficiency in behaviour (p. 76); and (4)
human accomplishments can be viewed at several levels of generality (p. 112).
There are six performance factors that can be manipulated to enhance
individual, group and organization performance (modified by Rosenberg
1996):
[p. 1181.
\ Theoretical Foundations
/ Performance I ~erfor'mance \ \
'erformance - \ A
stem \ \
Economic Psychology
FIGURE 1 Adapted from R. A. Swanson (1995). The Theory of
Performance needs to be added to Swanson's model for an additional
theoretical foundation of HRD. Performance is a key ingredient in
Economic, System and Psychological theory and ties them all together
as an additional foundation theory of HRD.
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Systems theory
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The next field of underlying theory for HRD is systems theory. Much of the
literature speaks of the importance of a systems view of the organization and
processes within (Dixon 1992; Jacobs 1989; Knowles 1985; Passmore 1997;
Rummler and Brache 1995; Senge 1990; Sleezer 1993; Swanson 1994;
Vaill 1996). The previous two theories of learning as a part of psychology
and performance improvement can also be viewed from a systems perspective.
Learning does not occur in and of itself, it is rather a component of the
learning resources in an organizational system (Knowles 1985). Learning has
inputs, processes and outputs. Consequently, with the acceptance of the
systems approach, the HRD professional needs to be less concerned with
planning, scheduling and instructing and more concerned with managing the
system (Knowles 1985).
Von Bertalanffy (1968) studied general systems theory and applied it in
many different contexts, and Berrien (1968) and Katz and Kahn (1966) used
systems theory as applied to organizations. Jacobs (1989) proposes that
systems theory be the unifylng theory for HRD in his chapter on 'Systems
theory applied to human resource development'.
Jacobs (1988) proposes a domain of human performance technology
(HPT) and defined the theory: 'HPT is the development of human perform-
ance systems and the management of the resulting syseems, using a systems
approach to achieve organizational and individual goals'. This is an example
of another link to performance improvement within the systems concept.
Jacobs (1989) !ays additional groundwork on system theory and applies seven
of the eight of Patterson's (1986) criteria for assessing a theory.
Economic theory
The final theory underlying HRD is economic theory. The bottom line for any
HRD intervention is providing financial benefits to the organization. The basic
model is: performance value less costs = benefits to the organization (Swanson
and Gradous 1988). Swanson and Gradous present this practical model for
forecasting HRD's financial benefits.
One of the key components for economic theory that can be applied to
Weinberger: Commonly held theories of HRD 89
Conclusion
underlying the field of HRD and move forward with an agreed-upon foun-
dational base for additional research. T o hrther these theories, additional
research is also needed to compare these results with the multitude of literature
in the European journals and determine if the proposed underlying theories
can be the universal theories underpinning HRD.
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References
Smith, D. (1990) The Dictionary for Human Resource Development, Alexandria, VA:
ASTD Press.
Smith, R. (1988) Human Resource Development: An Overview, Office of Educational
Research and Improvement, Washington, DC.
Snell, S. A. and Dean, J. W. Jr (1992) 'Integrated manufacturing and human resource
management: a human capital perspective', Academy of Management Journal
35(3): 467-504.
Swanson, R. A. (1987) Human Resource Development Definition, St Paul: University
of Minnesota, Training and Development Research Center.
Swanson, R. A. (1992) 'Demonstrating financial benefits t o clients', in H. Stolovitch
and E. Keeps (eds) Handbook of Human Performance Technology, San Francisco:
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