Security Program Manual
Security Program Manual
October 2013
Table of Contents
INTRODUCTION
OBJECTIVE
DESIGNATION OF SECURITY OFFICER
THE SECURITY PROGRAM
MINIMUM SECURITY MEASURES
OTHER EMERGENCY PROGRAMS/PLANS
INTRODUCTION
The bank’s written security program was approved by the board of directors and accordingly
retained by the bank in such form as will readily permit determination of its adequacy and
effectiveness.
The program is compliant with the standards set by BSP rules and regulations and
commensurate to the bank’s operations, taking into consideration its size, locations and the
number of its offices. It is deemed adequate to promote maximum protection of life and
property against crimes and other destructive causes; prevent and discourage crimes against the
bank; and assist law enforcement agencies in the identification and prosecution of perpetrators
of crimes committed against the bank.
The bank also assessed its security program at least annually to determine if it has faithfully
been implemented and the implementation thereof is substantially compliant with the
requirements on bank protection under Section X171 of the Manual of Regulations for Banks
(MORB).
OBJECTIVE
To facilitate the management in the implementation of the Security Program, the bank
designated a Security Officer who shall be under the direct authority and supervision of
the President of the bank.
The Security Officer acts as a liaison between Bank personnel and law enforcement
authorities when responding to robberies or other crimes; administers security devices
and settings at all Bank facilities; identifies, analyzes, and controls existing and potential
safety hazards; and provides security and safety training, support and guidance to all
Bank personnel. Advises the Bank's Compliance Officer, Senior Management and Bank
personnel of emerging security and safety issues and consults and guides the Bank in
the establishment of controls to mitigate risks.
The security program shall define measures and procedures to detect and prevent the
commission of bank crimes, as well as provide contingency plans (discussed in detail in
bank’s continuity plan) in case of calamities, terrorist attacks and other emergency
situations. The security program shall include the following:
Below is the list and description of the bank’s minimum security measures, as follows:
a. Guard System
The bank hired one security guard from private Security Agency to detect the suspicious
individual and supervised closely before they are allowed to enter inside bank’s premises.
Before closing the bank, the private guard/messenger/janitor ensures that the burglar alarm
system is properly armed to immediately detect the possible irregularities that may happen.
Lights are kept open during the night, and there is an overnight private guard employed by
the Ledesma family to safeguard the bank’s premises and Ledesma compound at all times
including Saturday and Sunday and even holidays.
b. Security Devices
A Burglar Alarm System (panic button) installed connected with Central Security Alarm
System has its own respective switches connected under the cashier’s/teller’s table,
compliance officer and manager to be used in cases of emergency or hold-ups, bank robbery
inside the bank itself. In addition, the Bank has the following security devices:
The vault of the bank was installed sometimes in 1961. It is made of concrete reinforce Slabs
12 inches thick and all sides including the ceiling and the floor. The door is made of
reinforce steel manufactured by MOSLER Safe Co. It is equipped with manual dial
combination and key. It is also protected with magnetic contact alarm system connected
with Central Security Alarm
All activities relative to the opening and closing of the vault are being recorded.
In the event of termination or rotation of custodian, the authorized key recipient is changed
and documented in order to pinpoint the responsibility and to ensure security and safety. A
record of the names of the holder of the keys and combinations is maintained for each lock,
safe, vault and compartment.
The back door is being provided and intended as an alternative exit door for evacuation in
case of fire, flood, bomb threats, wind damages, explosion, civil disturbance, earthquake, or
other emergency. Access to the back door is being limited to authorized bank personnel.
The main and back door including the vault door are equipped with magnetic contact alarm
system activated during night time to counter possible hold-up and robbery.
There is a steel grills serve as support for exterior glass doors and windows for protection
against any forcible entry.
Firearms and deadly weapons are not allowed to be carried inside the banks premises except
for some reasonable cases that they may be allowed by the bank. A signage is placed near the
main entrance door of the bank.
The bank maintains and record the addresses and telephone numbers of the nearest agencies:
Not applicable
Not applicable.
Instead, the bank uses unmarked private vehicle to transport operating funds secured with
one bank personnel and ununiformed guard. They transport the funds within the city area
with alternative and undisclosed route for security and safety reasons.
g. Employees training
Employees are trained to be always vigilant for the possible attempts to intrude inside the
bank, and the awareness of the different switches of the burglar alarm system in case of
bank’s hold ups and robbery. There are also assigned personnel to operate fire extinguisher
in case of emergency.
The bank has written procedures on the following emergency programs and are discussed and
detailed in the succeeding pages.
The following fire prevention plan is provided only as a guide to assist the bank in
complying with the rules and regulations on bank protection as required by the Bangko
Sentral ng Pilipanas (BSP), as well as to provide other helpful information. It is not
intended to supersede the requirements of the standard
I. OBJECTIVE
The purpose of this Fire Prevention Plan is to eliminate the causes of fire, prevent loss of
life and property by fire, and to comply with the rules and regulations on bank
protection required by the BSP. It provides the bank with information and guidelines
that will assist them in recognizing, reporting, and controlling fire hazards.
II. BACKGROUND
Rural Bank of Silay City, Inc. is committed to minimizing the threat of fire to
employees, customers, and property. Rural Bank of Silay City, Inc. complies with all
applicable laws, regulations, codes, and good practices pertaining to fire prevention.
This Fire Prevention Plan serves to reduce the risk of fires at Rural Bank of Silay City,
Inc. in the following ways:
A. identifies materials that are potential fire hazards and their proper handling and
storage procedures;
B. distinguishes potential ignition sources and the proper control procedures of
those materials;
C. describes fire protection equipment and/or systems used to control fire hazards;
D. identifies persons responsible for maintaining the equipment and systems
installed to prevent or control ignition of fires;
E. identifies persons responsible for the control and accumulation of flammable or
combustible material;
F. describes good housekeeping procedures necessary to insure the control of
accumulated flammable and combustible waste material and residues to avoid a
fire emergency; and
G. provides training to employees with regard to fire hazards to which they may be
exposed.
Fire safety is everyone's responsibility. All employees should know how to prevent and
respond to fires, and are responsible for adhering to company policy regarding fire
emergencies.
B. Security Officer
The Security Officer shall manage the Fire Prevention Plan for the bank and shall
supervise the maintenance of all records pertaining to the plan. The Security
Officer shall also:
C. Compliance Officer
D. Employees
A. Good Housekeeping
To limit the risk of fires, employees shall take the following precautions:
When you are certain that it is safe to turn the power back on, reverse the
steps (main power first, then individual circuits).
B. Maintenance
V. TYPES OF HAZARDS
The following sections address the major workplace fire hazards at the bank’s facilities
and the procedures for controlling the hazards.
Electrical system failures and the misuse of electrical equipment are leading
causes of workplace fires. Fires can result from the following:
Fire risks are not limited to industrial facilities. Fires in offices have become
more likely because of the increased use of electrical equipment, such as
computers and fax machines. To prevent office fires, employees shall:
1. All necessary hot work permits have been obtained prior to work
beginning.
2. Cutting and welding are done by authorized personnel in designated
cutting and welding areas whenever possible.
3. Adequate ventilation is provided.
4. Cutters, welders, and helpers are wearing eye protection as
appropriate.
5. Cutting or welding is prohibited in areas where explosive atmospheres
of gases, vapors, or dusts could develop from residues or accumulations in
confined spaces.
The bank shall regularly evaluate the presence of combustible materials inside
and outside bank’s premises (see Appendix D).
1. Class A combustibles.
These include common combustible materials (wood, paper, cloth, rubber, and
plastics) that can act as fuel and are found in non-specialized areas such as
offices.
Water, multi-purpose dry chemical (ABC), and halon 1211 are approved fire
extinguishing agents for Class A combustibles.
2. Class B combustibles.
These include flammable and combustible liquids (oils, greases, tars, oil-based
paints, and lacquers), flammable gases, and flammable aerosols.
E. Smoking
Smoking is prohibited inside bank’s building. Certain outdoor areas may also be
designated as no smoking areas. The areas in which smoking is prohibited
outdoors are identified by NO SMOKING signs.
The bank shall discuss the fire prevention plan to all employees in staff meetings or
upon employment, and shall maintain documentation of the meeting, which
includes:
The bank shall keep the employees informed about the fire hazards associated with
the specific materials and processes to which they are exposed, and will maintain
documentation of the notification.
The bank shall review this Fire Prevention Plan at least annually for necessary changes.
Type of Fire
Hazard Location Emergency Actions Remarks
Use this checklist to ensure fire prevention measures conform with the general fire
prevention requirements found in Bureau of Fire standards.
□ Yes □ No Is the local fire department acquainted with your facility, its
location, and specific hazards?
Use this checklist to evaluate Rural Bank of Silay City, Inc.’s compliance with standard
on emergency exit routes.
□ Yes □ No Is each exit marked with an exit sign and illuminated by a reliable
light source?
□ Yes □ No Are doors or passageways that are neither exits nor access to
exits, and which could be mistaken for exits, marked “NOT AN
EXIT” or other appropriate marking?
□ Yes □ No Are exit signs provided with the word “EXIT” in letters at least
three inches high and with lettering at least one-half inch wide?
□ Yes □ No Can exit doors be opened from the direction of exit travel without
the use of a key or any special knowledge or effort?
Use this checklist to evaluate bank’s compliance with Bureau of Fire standards on
flammable and combustible materials:
□Yes □No Are all flammable liquids kept in closed containers when not in
use?
□Yes □No Do storage rooms for flammable and combustible liquids have
appropriate ventilation systems?
□Yes □No Are fire extinguishers appropriate for the materials in the areas
where they are located?
□Yes □No Are all extinguishers serviced, maintained, and tagged at least
once a year?*
□Yes □No Are all extinguishers fully charged and in their designated
places?*
Knowledge Review
Fire Prevention
Instructions: Indicate whether the following practices are safe or unsafe practices. When
you are finished, turn to the next page to check your answers.
Every bank, manager and employee plays a part in making businesses safe. Here are
some things the bank can do to help prevent robbery:
* At least two employees are present upon opening and closing the bank.
* Personal information to strangers must not be released.
* Purses and personal valuables are kept in desks or lockers.
* Robbery alarm is installed.
* A surveillance camera is placed behind the cashier/teller facing the front counter
and automatically records all activities during office hours.
* Vary times and routes of travel for bank deposits.
* The bank does not use marked "moneybags" that make it obvious to would-be
robbers the bank is carrying money for deposit.
* Keep a low balance in the cash register.
* Excess money is kept in a cash vault as soon as possible.
* Cooperate with the robber for bank’s personnel own safety and the safety of
others. Comply with a robber's demands. Remain calm and think clearly. Make
mental notes of the robber's physical description and other observations
important to law enforcement officers.
* Use the panic button if somebody can reach it without being noticed. Otherwise,
wait until the robber leaves.
* Be careful, most robbers are just as nervous as you are.
* Keep the bank neat and clean. A tidy, orderly place of banking is inviting to
customers, but not to robbers. Dressing neatly also sends the right message.
* Stay alert! Know bank’s client and where they are. Watch for people who hang
around without any purpose for the bank. Also, be aware of suspicious activity
outside bank’s premises. Write down license numbers of suspicious vehicles if
visible from the inside of bank’s premises.
* Make sure the cashier/teller’s counter can be seen clearly. Don't put up
advertisements, flyers, displays, signs, posters or other items on windows or
doors that might obstruct the view of the counter from inside or outside the bank.
The police cruising by the bank need to see in.
* Try to greet customers as they enter the bank. Look them in the eye, and ask them
if they need help. Your attention can discourage a robber.
* Keep your business well-lit, inside and outside. Employees should report any
burned-out lights to the manager.
* The bank will encourage the police to stop by your bank.
A bomb threat could be delivered by telephone, notes, postal or electronic mail, in person, or
any other method open to the imagination of the responsible person(s).
Telephone Bomb Threat Checklist: Most bomb threats are received by telephone. When
bank personnel receives a bomb threat they should try to remain calm and get as much
information as possible.
1. Ask these questions and document the caller’s exact answers, being as specific as
possible:
o Time of call
o Exact words of caller
o The number the person is calling from
o Background noise (music, autos, machinery, other voices, cellular phone, etc.)
4. Immediately after receiving the call, notify the manager, security officer and call the
Police and report the incident.
1. Immediately report the item to the manager, security officer and police.
2. Refrain from using cell phones or portable radios within 1,000 feet of a suspected
device. The radio frequency emitted could be enough to detonate an explosive device
should one be present.
3. Under no circumstances should the package be touched, moved, or tampered with
by anyone other than a specially trained emergency responder.
4. Meet with responding officers to provide any additional information or answer any
questions they may have regarding the phone call.
5. After notification to the Police, employees and customers should follow the
directions of emergency response personnel regarding necessary announcements or
evacuations.
6. Any evacuation ordered due to a bomb threat is mandatory. All occupants of the
area being evacuated shall immediately move towards a safe exit and remain outside
the area until it is deemed safe to re-enter. Only authorized response personnel are
allowed at the incident site.
1. Immediately report the threat to the manager, security officer and police.
If the incident has resulted in the evacuation of the building, the area will remain closed
until the Police can determine the following:
Exact Wordings of the Threat: If voice is familiar, who did it sound like?
Background sounds:
_____Street noises ______Crockery
_____Voices ______PA system
_____Music ______Mouse noises
Sex of caller:____________Race_______ _____Motor ______Office Mach-
Age:__________Lenght of call________ inery
Number at which call is received _____Long distance ______Booth
________________________________ _____Static ______Animal noises
Time_________Date_______________ _____Clear Other ___________
Mental condition__________________
________________________________
Organization affiliation _____________
__________________________________
a. Robbery - is committed when any person, with intent to gain, shall take
any personal property belonging to another, by means of violence against
intimidation of any person using force upon anything.
Another example: A hold-up with the use of firearm or bladed weapon to intimidate
the person in order to take from him any personal property. When the robbery is
committed by three or more persons it becomes robbery in band.
b. Theft - is committed by any person who, with intent to gain but without violence
against or intimidation of persons nor force upon things shall take the property of
another without the latter’s consent.
a. Parricide - any person who shall kill his father, mother, or child, whether
legitimate or illegitimate or any of his ascendants or descendants, or his spouse shall
be guilty of parricide.
b. Murder - Any person who, not falling within the provision of parricide,
shall kill another with any of the attendant circumstances hereunder enumerated.
c. Homicide - Any person who, not falling within the crime of parricide, shall kill
another without the attendance of any of the circumstances qualifying the crime of
murder.
d. Physical Injuries
1. Mutilation - any person who shall mutilate another by depriving
him, either totally or partially, of some essential organ of reproduction is guilty of
mutilation.
2. Serious Physical Injuries - Any person who shall wound, beat, or
assault another which shall cause the injured person to become incapacitated for
work in which he was therefore habitually engaged, or shall have become
deformed or shall have lost any part of his body or his use of speech, or power to
hear or to smell and that the injuries inflicted shall have caused the illness of the
injured person for thirty (30) days or more.
e. Arson - is committed when any person sets fire to the property of another
or his own property under circumstances which exposes to danger the life or
property of another.
a. Any person who shall cause damage to obstruct the performance of the public
functions, or using any poisonous or corrosive substance; or spreading any
infection or contagion among, cattle, or who shall cause damage to the
property of the National Museum or National Library, or any archive or
registry, waterworks, road promenade, or any other things used in common
by the public.
SAFETY must be the first and constant consideration of every person who handle Fire
Arm and Ammunition. A person with a gun in his possession has important
responsibility. He must know how to use his fire Arms safely. DO NOT attempt to use
any Fire Arm without having complete understanding of its particular characteristics
and safe use.
1. The gun must always be checked for live ammunition when picked (always
consider the gun is loaded).
2. Never point the Fire Arm at anything you do, do not intend to shoot.
3. Never cock the Fire Arm that is ready to shoot. Do not even insert your finger in
the trigger guard until you are ready to shoot.
4. When holding a Fire Arm that is ready to fire, be absolutely certain that it is not
pointed at any part of your body nor at any person within.
5. Always swing out the cylinder from the frame everytime an inspection is made.
6. Use only the Fire Arm to protect your life or the life of someone you have
responsibility to protect from a deadly attack.
7. Always inspect your gun and check it regularly.
8. You are not authorized to use the Fire Arm for anything other than your security
work. Always keep in your possession the duty detail order (DDO) as your
authority to carry fire arm in your place of work.
9. Do not forget to check the license of your service Fire Arm before you assume
your duties and responsibilities.
10. Do not leave your Fire Arm unattented for any person to pick up.
11. Use the proper ammunition which is intended only for your Fire Arm;
12. Don’t tinker your fire arm. Always report to the Security Officer of any defect in
the gun/ammunition you are using.
13. Never play with your Fire Arm as this will only render the gun defective.
CAL. 38 REVOLVER
A CAL. 38 revolver utilizes a spring loaded, floating firing pin coupled with a transfer
bar mounted on and controlled by the trigger. Only when the trigger is fully pulled, the
transfer bar interpose itself between the firing pin and hammer, which allows accidental
discharge. The hammer has a wide serrated spur for the positive cocking, and is
activated by a coil spring which provides the needed energy for firing.
OPERATING INSTRUCTIONS
FIRING - single action firing is commonly used for deliberate firing when there is
enough time to sight the gun carefully and squeeze the trigger in an unhurried manner.
It is accomplished by pulling the hammer toits extreme rearward position the trigger
will hold the hammer in place. The gun may then be fired by merely squeezing the
trigger. Single shooting may also be employed in rapid firing, depending on the ability
of the shooter to quickly pull the hammer, aim the gun and squeeze the trigger.
UNLOADING - to extract the fire and unfired cartridge. Move the latch rearward and
swing out the cylinder to its extreme outward position, point the gun upward and press
down the ejector rod head. This will eject the cartridges or fired cells from the cylinder
chambers. The gun is now ready to reload.
CARE AND CLEANING - to clean the revolver when not fired/after prolonged storage,
but the external parts with slightly oiled gun and swab out the bore and cylinder
chambers with a flannel patch. Remove excess oil but leave a lightl film to protect metal
from rusting. Clean all crevices with a nylon or brass brush. DO NOT OVER
LUBRICATE.
OFFENSE PENALTY
1. Illegal possession of FA and
Ammunition
a. Low powered Firearms (Rimfire - 4 yrs., 2 mos., 1 day to 6yrs plus
handgun, .380 or .32) P15,000 fine
b. High powered Firearms
(Calibers .40, .41, .44, .45, .35, .22 - 6 yrs. and 1 day to 8 yrs. imprisonment
Center Magnum) plus P30,000 fine
TO MAKE A GUN SAFE - Safety is in guard bow forward of trigger. Hammer cocked,
put safety bar from left to right until the red band is covered. This locks trigger and gun
cannot be fired. Always lock trigger when loading.
TO RELEASE SAFETY - Push safety from right to left exposing red band. Gun is ready
to fire.
TO LOAD CHAMBER - Open action fully by pulling back on fore-end. If gun is locked,
press action slide release located on rear left side of guard bow. Drop shell in loading
port.
TO OPERATE - When the gun is fired, action automatically unlocks, Fore-end slide can
be fully drawn back and push forward. This extracts and ejects fired shells, cocks
chamber and carries new shell into chamber. Gun is now loaded, double lock and ready
to fire.
FROM MAGAZINE – Turn the gun over, trigger guard up, barrel polluted to left. Press
left cartridge stop to release shell from magazines. Remove shell and repeat until
magazine is empty.
Place the gun with trigger guard up. Remove safety as follows:
After firing wipe out bore with clean patch, followed by oil patch if firearm is to be used
again soon. If firearm is to be stored, use a good grade of grease in bore as well as
outside. Interior of barrel should be cleaned free of grease before firing to ease passage
of bullet and to prevent swelled bore or injury to barrel.
TYPES OF EARTHQUAKES
Identify relatively strong parts of the bank where you can take refuge during
earthquake;
Learn to use fire extinguisher, first aid kits, alarms and emergency exits. These are
accessible/conveniently located and properly marked;
PUBLIC STORM WARNING SIGNAL NUMBER 1 – Winds of not more than 60 KPH
may be expected in at least 36 hours.
Monitor the latest Severe Weather Bulletin issued by PAGASA every six hours;
Prepare flashlights, emergency light and generator set in anticipation of power
failure.
PUBLIC STORM WARNING SIGNAL NUMBER 2 - Winds of 61 and up to 100 KPH may
be expected in at least 24 hours.
Monitor the latest Severe Weather Bulletin issued by PAGASA every six hours;
Telephone lines, metal pipes and other electrical appliances can conduct electricity.
Unplug appliances. Avoid using the telephone or any electrical appliances;
Roll down the blinds, shades or curtains over windows, If windows break due to
objects blown by the wind, the shades or curtains will prevent glass from shattering
into the office.
PUBLIC STORM WARNING SIGNAL NUMBER 3 - Winds of 101 and up to 185 KPH
may be expected in at least 18 hours.
Monitor the latest Severe Weather Bulletin issued by PAGASA every six hours;
If the bank is not strong enough to withstand the battering of strong winds
go to designated evacuation centre or seek shelter in stronger houses;
Stay in safe houses /evacuation centers until after the disturbance has left the area.
Be on the look -out for any rapid rise in rainwater/flood in the area near the bank.
Office Safety
a. Furniture
Chairs should remain squarely on the floor
Casters on all chairs should be secured and all parts of the chair should be sturdy
and should not present a hazard to the user
Open drawers slowly and carefully
Close drawers when not in use
Avoid overloading filling cabinets and distribute the weight of materials stored in
cabinet to avoid tipping
Furniture should be selected and maintained without sharp edges and points.
Hold onto chair seats/arms when attempting to sit
b. Layout
Emergency exists and passageways shall be established, kept clear at all times.
Furniture and equipment arranged so far as possible to avoid chairs and
equipment jutting into walkways.
Avoid drawers from opening into walkways or doorways. Do not obstruct the
view around corners or partitions.
c. Housekeeping
Storage of placement of objects in aisles, below knee level, or on other “office-
type” floor surfaces
Avoid overflowing of wastebaskets
Avoid dust accumulations
Orderly arrangement in all areas especially storage
Storage items/boxes must not reach more than 18” below the sprinkler heads or
smoke/fire alarm
g. Material Handling
No lifting over 35 pounds on an occasional basis
Avoid lifting objects that are too heavy for you
Stand with your feet apart, alongside the object to be lifted
Use the “ sit down” position, maintaining the natural arch of the spine
Get a good grip on the object
Keep the object close
Center the weight over your feet
Lift with your knees
Health Safety
Start the day off safely by wearing uniform comfortably loose to allow free
movement of the hips and to maintain natural spinal curves
Wear comfortable footwear with a 1 and ½ low heel to reduce leg and back strain
and to help prevent slips and falls
Areas that are not adequately lit or either lit too much can cause headache, eye
strain and fatigue
Take visual breaks every 30 minutes
Good workstation set-up is based on the individual needs, if uncomfortable seek
assistance
Seated posture puts lots of strain in the body, standup once in awhile
Stretch Frequently
Take micro breaks- short breaks to relax, restore and re-nourish