Software Engineering Tutorial Software Overview Let us understand what Software Engineering stands for. The term is made of two words, software and engineering. ‘Software is more than just a program code. A program is an executable code, which serves some computational purpose. Software is considered to be collection of executable programming code, associated libraries and documentations. Software, when made for a specific requirement is called software product. Engineering on the other hand, is all about developing products, using well- defined, scientific principles and methods. ‘Software engineering is an engineering branch associated with development of software product using well-defined scientific principles, methods and procedures. The outcome of software engineering is an efficient and reliable software product. Definitions IEEE defines software engineering as:Software Engineering Tutorial (1) The application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software; that is, the application of engineering to software. (2) The study of approaches as in the above statement. Fritz Bauer, a German computer scientist, defines software engineering as: “Software engineering is the establishment and use of sound engineering principles in order to obtain economically software that is reliable and work efficiently on real machines.” Software Evolution The process of developing a software product using software engineering principles and methods is referred to as Software Evolution. This includes the initial development of software and its maintenance and updates, till desired software product is developed, which satisfies the expected requirements. Change Request System Release Software Impact Analysis Evolution ‘System update Release Planning TSE Evolution starts from the requirement gathering process. After which developers create a prototype of the intended software and show it to the users to get their feedback at the early stage of the software product development. The users suggest changes, on which several consecutive updates and maintenance keep on changing too. This process changes to the original software, till the desired software is accomplished. Even after the user has the desired software in hand, the advancing technology and the changing requirements force the software product to change accordingly. Re-creating software from scratch and to go one-on-one with the requirement isSoftware Engineering Tutorial not feasible. The only feasible and economical solution is to update the existing software so that it matches the latest requirements. Software Evolution Laws Lehman has given laws for software evolution. He divided the software into three different categories: 1. Static-type (S-type) - This is a software, which works strictly according to defined specifications and solutions. The solution and the method to achieve it, both are immediately understood before coding. The s-type software is least subjected to changes hence this is the simplest of all. For example, calculator program for mathematical computation. 2. Practical-type (P-type) - This is a software with a collection of procedures. This is defined by exactly what procedures can do. In this software, the specifications can be described but the solution is not obviously instant. For example, gaming software. 3. Embedded-type (E-type) - This software works closely as the requirement of real-world environment. This software has a high degree of evolution as there are various changes in laws, taxes etc. in the real world situations. For example, Online trading software. E-Type software evolution Lehman has given eight laws for E-Type software evolution - 1. Continuing change - An E-type software system must continue to adapt to the real world changes, else it becomes progressively less useful. 2. Increasing complexity - As an E-type software system evolves, its complexity tends to increase unless work is done to maintain or reduce it. 3. Conservation of familiarity - The familiarity with the software or the knowledge about how it was developed, why was it developed in that particular manner etc., must be retained at any cost, to implement the changes in the system. 4. Continuing growth- In order for an E-type system intended to resolve some business problem, its size of implementing the changes grows according to the lifestyle changes of the business.Software Engineering Tutorial 5. Reducing quality - An E-type software system declines in quality unless rigorously maintained and adapted to a changing operational environment. 6. Feedback systems- The E-type software systems constitute multi-loop, multi-level feedback systems and must be treated as such to be successfully modified or improved. 7. Self-regulation - E-type system evolution processes are self-regulating with the distribution of product and process measures close to normal. 8. Organizational stability - The average effective global activity rate in an evolving E-type system is invariant over the lifetime of the product. Software Paradigms Software paradigms refer to the methods and steps, which are taken while designing the software. There are many methods proposed and are implemented. But, we need to see where in the software engineering concept, these paradigms stand. These can be combined into various categories, though each of them is contained in one another: eC eca PETIT ee} Programming paradigm is a subset of Software design paradigm which is further a subset of Software development paradigm. Software Development Paradigm This paradigm is known as software engineering paradigms; where all the engineering concepts pertaining to the development of software are applied. It includes various researches and requirement gathering which helps the software product to build. It consists of - WSoftware Engineering Tutorial + Requirement gathering * Software design * Programming Software Design Paradigm This paradigm is a part of Software Development and includes — * Design + Maintenance + Programming Programming Paradigm This paradigm is related closely to programming aspect of software development. * Integration Need of Software Engineering The need of software engineering arises because of higher rate of change in user requirements and environment on which the software is working. Following are some of the needs stated: + Large software - It is easier to build 2 wall than a house or building, likewise, as the size of the software becomes large, engineering has to step to give it a scientific process. + Scalability- If the software process were not based on scientific and engineering concepts, it would be easier to re-create new software than to scale an existing one. + Cost- As hardware industry has shown its skills and huge manufacturing has lower down the price of computer and electronic hardware. But, cost of the software remains high if proper process is not adapted. + Dynai hugely depends upon the envi nature of software is always changing, new enhancements need to be done in the existing one. This is where the software engineering plays a good role. Nature- Always growing and adapting nature of the software ment in which the user works. If the + Quality Management- Better process of software development provides better and quality software product.Software Engineering Tutorial Characteristics of good software A software product can be judged by what it offers and how well it can be used. This software must satisfy on the following grounds: + Operational + Transitional + Maintenance Well-engineered and crafted software is expected to have the follo characteristics: Operational This tells us how well the software works in operations. It can be measured on: + Budget + Usability + Efficiency + Correctness + Functionality + Dependability * Security * Safety Transitional This aspect is important when the software is moved from one platform to another: + Portability + Interoperability * Reusability * Adaptability Maintenance This aspect briefs about how well the software has the capabilities to maintain itself in the ever-changing environment: * Modularity * Maintainability + Flexibility * ScalabilitySoftware Engineering Tutorial In short, Software engineering is a branch of computer science, which uses well defined engineering concepts required to produce efficient, durable, scalable, budget, and on-time software products.Software Engineering Tutorial Software Development Life Cycle Software Development Life Cycle, SDLC for short, is a well-defined, structured sequence of stages in software engineering to develop the intended software product. SDLC Activities SDLC provides a series of steps to be followed to design and develop a software product efficiently. SDLC framework includes the following steps: Communication Requirement Gathering FeaaBitty Study ‘System Anabsie Software Design SDLC Coding Testing Implamentation Ope Communication This is the first step where the user initiates the request for a desired software product. The user contacts the service provider and tries to negotiate the terms, submits the request to the service providing organization in writing. Requirement Gathering This step onwards the software development team works to carry on the project. The team holds discussions with various stakeholders from problem domain and tries to bring out as much information as possible on their requirements. The requirements are contemplated and segregated into user requirements, system requirements and functional requirements. The requirements are collected using a number of practices as given -Software Engineering Tutorial + studying the existing or obsolete system and software, + conducting interviews of users and developers, * referring to the database or * collecting answers from the questionnaires. Feasibility Study After requirement gathering, the team comes up a rough plan of software Process. At this step the team analyzes if a software can be designed to fulfill all requirements of the user, and if there is any possibility of software being no more useful. It is also analyzed if the project is financially, practically, and technologically feasible for the organization to take up. There are many algorithms available, which help the developers to conclude the feasibility of a software project. System Analysis At this step the developers decide a roadmap of their plan and try to bring up the best software model suitable for the project. System analysis includes understanding of software product limitations, learning system related problems or changes to be done in existing systems beforehand, identifying and addressing the impact of project on organization and personnel etc. The project team analyzes the scope of the project and plans the schedule and resources accordingly. Software Design Next step is to bring down whole knowledge of requirements and analysis on the desk and design the software product. The inputs from users and information gathered in requirement gathering phase are the inputs of this step. The output of this step comes in the form of two designs; logical design, and physical design. Engineers produce meta-data and data dictionaries, logical diagrams, data-flow diagrams, and in some cases pseudo codes. Coding This step is also known as programming phase. The implementation of software design starts in terms of writing program code in the suitable programming ntly. language and developing error-free executable programs effi Testing An estimate says that 50% of whole software development process should be tested. Errors may ruin the software from critical level to its own removal. Software testing is done while coding by the developers and thorough testing is conducted by testing experts at various levels of code such as module testing,Software Engineering Tutorial program testing, product testing, in-house testing, and testing the product at user’s end. Early discovery of errors and their remedy is the key to reliable software. Integration Software may need to be integrated with the libraries, databases, and other program(s). This stage of SDLC is involved in the integration of software with outer world entities. Implementation This means installing the software on user machines. At times, software needs post-installation configurations at user end. Software is tested for portability and adaptability and integration related issues are solved during implementation. Operation and Maintenance This phase confirms the software operation in terms of more efficiency and less errors. If required, the users are trained on, or aided with the documentation on how to operate the software and how to keep the software operational. The software is maintained timely by updating the code according to the changes taking place in user end environment or technology. This phase may face challenges from hidden bugs and real-world unidentified problems. Software Development Paradigm The software development paradigm helps a developer to select a strategy to develop the software. A software development paradigm has its own set of tools, methods, and procedures, which are expressed clearly and defines software development life cycle. A few of software development paradigms or process models are defined as follows: Waterfall Model Waterfall model is the simplest model of software development paradigm. All the Phases of SDLC will function one after another in linear manner. That is, when the first phase is finished then only the second phase will start and so on. 10Software Engineering Tutorial Aaquirement Gath «\ Waterfall Model Operations & Maintenance This model assumes that everything is carried out and taken place perfectly as planned in the previous stage and there is no need to think about the past issues that may arise in the next phase. This model does not work smoothly if there are some issues left at the previous step. The sequential nature of model does not allow us to go back and undo or redo our actions. This model is best suited when developers already have designed and developed similar software in the past and are aware of all its domains. Iterative Model This model leads the software development process in iterations. It projects the process of development in cyclic manner repeating every step after every cycle of SDLC process. Cr) co | (CS mt iteration n net The software is first developed on very small scale and alll the steps are followed which are taken into consideration. Then, on every next iteration, more features and modules are designed, coded, tested, and added to the software. Every cycle produces a software, which is complete in itself and has more features and capabilities than that of the previous one. After each iteration, the management team can do work on risk management and prepare for the next iteration. Because a cycle includes small portion of whole 11Software Engineering Tutorial software process, it is easier to manage the development process but it consumes more resources. Spiral Model Spiral model is a combination of both, iterative model and one of the SDLC model. It can be seen as if you choose one SDLC model and combined it with cyclic process (iterative model). Alternate Objective Evaluation Identification Product Planning Development Release This model considers risk, which often goes un-noticed by most other models. The model starts with determining objectives and constraints of the software at the start of one iteration. Next phase is of prototyping the software. This includes risk analysis. Then one standard SDLC model is used to build the software. In the fourth phase of the plan of next iteration is prepared. V - model The major drawback of waterfall model is we move to the next stage only when the previous one is finished and there was no chance to go back if something is 12Software Engineering Tutorial found wrong in later stages. V-Model provides means of testing of software at each stage in reverse manner. Requirement Acceptance Gathering Testing ‘System ‘System . Analysis Testing Software. » Integration 2 Design Testing Module 4... Unit Design Testing Coding At every stage, test plans and test cases are created to verify and validate the product according to the requirement of that stage. For example, in requirement gathering stage the test team prepares all the test cases in correspondence to the requirements. Later, when the product is developed and is ready for testing, test cases of this stage verify the software against its validity towards requirements at this stage. This makes both verification and validation go in parallel. This model is also known as verification and validation model. 13Software Engineering Tutorial Big Bang Model This model is the simplest model in its form. It requires little planning, lots of programming and lots of funds. This model is conceptualized around the big bang of universe. As scientists say that after big bang lots of galaxies, planets, and stars evolved just as an event. Likewise, if we put together lots of programming and funds, you may achieve the best software product. Time Efforts a) Software Resources For this model, very small amount of planning is required. It does not follow any process, or at times the customer is not sure about the requirements and future needs. So the input requirements are arbitrary. This model is not suitable for large software projects but good one for learning and experimenting. 14Software Engineering Tutorial Software Project Management The job pattern of an IT company engaged in software development can be seen split in two parts: + Software Creation + Software Project Management A project is well-defined task, which is a collection of several operations done in order to achieve a goal (for example, software development and delivery). A Project can be characterized as: + Every project may have a unique and distinct goal. * Project is not a routine activity or day-to-day operation. * Project comes with a start and end time. + Project ends when its goal is achieved. Hence, it is a temporary phase in the lifetime of an organization. + Project needs adequate resources in terms of time, manpower, finance, material, and knowledge-bank. Software Project A Software Project is the complete procedure of software development from requirement gathering to testing and maintenance, carried out according to the execution methodologies, in a specified period of time to acl software product. ended Need of software project management Software is said to be an intangible product. Software development is a kind of all new stream in world business and there is very little experience in building software products. Most software products are tailor made to fit client’s requirements. The most important is that the underlying technology changes and advances so frequently and rapidly that the experience of one product may not be applied to the other one. All such business and environmental constraints bring 15Software Engineering Tutorial risk in software development hence it is essential to manage software projects efficiently. oO & Quality The image above shows triple constraints for software projects. It is an essential part of software organization to deliver quality product, keeping the cost within client's budget constrain and deliver the project as per scheduled. There are several factors, both internal and external, which may impact this triple constrain triangle. Any of the three factors can severely impact the other two. Therefore, software project management is essential to incorporate user requirements along with budget and time constraints. Software Project Manager A software project manager is a person who undertakes the responsi ity of executing the software project. Software project manager is thoroughly aware of all the phases of SDLC that the software would go through. The project manager may never directly involve in producing the end product but he controls and manages the activities involved in production. A project manager closely monitors the development process, prepares and executes various plans, arranges necessary and adequate resources, maintains communication among all team members in order to address issues of cost, budget, resources, time, quality and customer satisfaction. Let us see few responsibilities that a project manager shoulders - Managing People * Actas project leader « Lesion with stakeholders: + Managing human resources + Setting up reporting hierarchy etc. 16Software Engineering Tutorial Managing Project + Defining and setting up project scope + Managing project management activities + Monitoring progress and performance + Risk analysis at every phase + Take necessary step to avoid or come out of problems + Act as project spokesperson Software Management Activities Software project management comprises of a number of activities, which contains planning of project, deciding scope of software product, estimation of cost in various terms, scheduling of tasks and events, and resource management. Project management activities may include: * Project Planning * Scope Management + Project Estimation Project Planning Software project planning is task, which is performed before the production of software actually starts. It is there for the software production but involves no concrete activity that has any direct connection with the software production; rather it is a set of multiple processes, which facilitates software production. Project planning may include the following: Scope Management It defines scope of the project; this includes all the activities, process need to be done in order to make a deliverable software product. Scope management is essential because it creates boundaries of the project by clearly defining what would be done in the project and what would not be done. This makes project to contain limited and quantifiable tasks, which can easily be documented and in turn avoids cost and time overrun. During Project Scope management, it is necessary to - + Define the scope + Decide its verification and control + Divide the project into various smaller parts for ease of management. v7Software Engineering Tutorial Verify the scope Control the scope by incorporating changes to the scope Project Estimation For an effective management, accurate estimation of various measures is a must. With the correct estimation, managers can manage and control the project more efficiently and effectively. Project estimation may involve the following: Software size estim: in Software size may be estimated either in terms of KLOC (Kilo Line of Code) or by calculating number of function points in the software. Lines of code depend upon coding practices. Function points vary according to the user or software requirement. Effort estimation The manager estimates efforts in terms of personnel requirement and man-hour required to produce the software. For effort estimation software size should be known. This can either be derived by manager’s experience, historical data of organization, or software size can be converted into efforts by using some standard formulae. Time estimation Once size and efforts are estimated, the time required to produce the software can be estimated. Efforts required is segregated into sub categories as per the requirement specifications and interdependency of various components of software. Software tasks are divided into smaller tasks, activities or events by Work Breakthrough Structure (WBS). The tasks are scheduled on day-to-day basis or in calendar months. The sum of time required to complete all tasks in hours or days is the total time invested to complete the project. Cost estimation 18Software Engineering Tutorial This might be considered as the most difficult of all because it depends on more elements than any of the previous ones. For estimating project cost, it is required to consider - + Size of the software + Software quality + Hardware + Additional software or tools, licenses etc. + Skilled personnel with task-specific skills + Travel involved * Communication + Training and support Project Estimation Techniques 9 project estimation such as size, effort, We discussed various parameters invol time and cost. Project manager can estimate the listed factors using two broadly recognized techniques — Decomposition Technique This technique assumes the software as a product of various compositions. There are two main models - + Line of Code: Here the estimation is done on behalf of number of line of codes in the software product. + Function Points: Here the estimation is done on behalf of number of function points in the software product. Empirical Estimation Technique This technique uses empirically derived formulae to make estimation.These formulae are based on LOC or FPs. * Putnam Model This model is made by Lawrence H. Putnam, which is based on Norden’s frequency distribution (Rayleigh curve). Putnam model maps time and efforts required with software size. * cocomo 1gSoftware Engineering Tutorial COCOMO stands for Constructive Cost Model, developed by Barry W. Boehm. It divides the software product into three categories of softwar organic, semi-detached, and embedded. Project Scheduling Project Scheduling in a project refers to roadmap of all activities to be done with specified order and within time slot allotted to each activity. Project managers tend to define various tasks, and project milestones and then arrange them keeping various factors in mind. They look for tasks like in critical path in the schedule, which are necessary to complete in specific manner (because of task interdependency) and strictly within the time allocated. Arrangement of tasks which lies out of critical path are less likely to impact over all schedule of the project. For scheduling a project, it is necessary to - + Break down the project tasks into smaller, manageable form + Find out various tasks and correlate them + Estimate time frame required for each task » Divide time into work-units + Assign adequate number of work-units for each task * Calculate total time required for the project from start to finish Resource management All elements used to develop a software product may be assumed as resource for that project. This may include human resource, productive tools, and software libraries. The resources are available in limited quantity and stay in the organization as @ pool of assets. The shortage of resources hampers development of the project and it can lag behind the schedule. Allocating extra resources increases development cost in the end. It is therefore necessary to estimate and allocate adequate resources for the project. Resource management includes - + Defining proper organization project by creating a project team and allocating responsibilities to each team member * Determining resources required at a particular stage and their availability 20Software Engineering Tutorial + Manage Resources by generating resource request when they are required and de-allocating them when they are no more needed. Project Risk Management Risk management involves all activities pertaining to identification, analyzing and making provision for predictable and non-predictable risks in the project. Risk may include the following: + Experienced staff leaving the project and new staff coming in. + Change in organizational management. + Requirement change or interpreting requirement. * Under-estimation of required time and resources. + Technological changes, environmental changes, business competition. Risk Management Process There are following activities involved in risk management process: + Identification - Make note of all possible risks, which may occur in the Project. * Categorize - Categorize known risks into high, medium and low risk intensity as per their possible impact on the project. + Manage - Analyze the probability of occurrence of risks at various phases. Make plan to avoid or face risks. Attempt to minimize their side-effects. * Monitor - Closely monitor the potential risks and their early symptoms. Also monitor the effective steps taken to mitigate or avoid them. Project Execution and Monitoring In this phase, the tasks described schedules. project plans are executed according to their Execution needs monitoring in order to check whether everything is going according to the plan. Monitoring is observing to check the probability of risk and taking measures to address the risk or report the status of various tasks. These measures include - 21Software Engineering Tutorial Activity Monitoring - All activities scheduled within some task can be monitored on day-to-day basis. When all activities in a task are completed, it is considered as complete. Status Reports -The reports contain status of activities and tasks completed within a given time frame, generally a week. Status can be marked as finished, pending or work-in-progress etc. Milestones Checklist - Every project is divided into multiple phases where major tasks are performed (milestones) based on the phases of SDLC. This milestone checklist is prepared once every few weeks and reports the status of milestones. Project Communication Management Effective communication plays vital role in the success of a project. It bridges gaps between client and the organization, among the team members as well as other stake holders in the project such as hardware suppliers. Communication can be oral or written. Communication management process may have the following steps: Planning - This step includes the identifications of all the stakeholders in the project and the made of communication among them. It also con: if any additional communication facilities are required. Sharing - After determining various aspects of planning, manager focuses on sharing correct information with the correct person at the correct time. This keeps every one involved in the project up-to-date with project progress and its status. Feedback - Project managers use various measures and feedback mechanism and create status and performance reports. This mechanism ensures that input from various stakeholders is coming to the project manager as their feedback. Closure - At the end of each major event, end of a phase of SDLC or end of the project itself, administrative closure is formally announced to update every stakeholder by sending email, by distributing a hardcopy of document or by other mean of effective communication. After closure, the team moves to next phase or project. 22Software Engineering Tutorial Configuration Management Configuration management is a process of tracking and controlling the changes in software in terms of the requirements, design, functions and development of the product. IEEE defines it as “the process of identifying and defining the items in the system, controlling the change of these items throughout their life cycle, recording and reporting the status of items and change requests, and verifying the completeness and correctness of items”. Generally, once the SRS is finalized there is less chance of requirement of changes from user. If they occur, the changes are addressed only with prior approval of higher management, as there is a possibility of cost and time overrun. Baseline A phase of SDLC is assumed over if it baselined, i.e. baseline is a measurement that defines completeness of a phase. A phase is baselined when all activities pertaining to it are finished and well documented. If it was not the final phase, its output would be used in next immediate phase. Configuration management is a discipline of organization administration, which takes care of occurrence of any changes (process, requirement, technological, strategical etc.) after 2 phase is baselined. CM keeps check on any changes done in software. Change Control Change control is function of configuration management, which ensures that all changes made to software system are consistent and made as per organizational rules and regulations. ‘A change in the configuration of product goes through following steps - + Identification - A change request arrives from either internal or external source. When change request is identified formally, it is properly documented. + Validation - Validity of the change request is checked and its handling procedure is confirmed. + Analysis - The impact of change request is analyzed in terms of schedule, cost and required efforts. Overall impact of the prospective change on system is analyzed. 23Software Engineering Tutorial + Control - If the prospective change either impacts too many entities in the system or it is unavoidable, it is mandatory to take approval of high authorities before change is incorporated into the system. It is decided if the change is worth incorporation or not. If it is not, change request is refused formally. + Execution - If the previous phase determines to execute the change request, this phase takes appropriate actions to execute the change, through a thorough revision if necessary. + Close request - The change is verified for correct implementation and merging with the rest of the system. This newly incorporated change in the software is documented properly and the request is formally closed. Project Management Tools The risk and uncertainty rises multifold with respect to the size of the project, even when the project is developed according to set methodologies. There are tools available, which aid for effective project management. A few described are:- Gantt Chart Gantt chart was devised by Henry Gantt (1917). It represents project schedule with respect to time periods. It is a horizontal bar chart with bars representing activities and time scheduled for the project activities. Pianning 24Software Engineering Tutorial PERT Chart Program Evaluation & Review Technique) (PERT) chart is a tool that depicts project as network diagram. It is capable of graphically representing main events of project in both parallel and consecutive ways. Events, which occur one after another, show dependency of the later event over the previous one. Events are shown as numbered nodes. They are connected by labeled arrows depicting the sequence of tasks in the project. Resource Histogram This is a graphical tool that contains bar or chart representing number of resources (usually skilled staff) required over time for 2 project event (or phase). Resource Histogram is an effective tool for staff planning and coordination. 25Software Engineering Tutorial 8 ~6 i Designer = 5 S I Developer @4 I Tester 3 2 0 123 4 5 6 7 Days Critical Path Analysis This tools is useful in recognizing interdependent tasks in the project. It also helps to find out the shortest path or critical path to complete the project successfully. Like PERT diagram, each event is allotted a specific time frame. This tool shows dependency of event assuming an event can proceed to next only if the previous one is completed. The events are arranged accoi to their earliest possible start time. Path between start and end node is critical path which cannot be further reduced and all events require to be executed in same order. 26Software Engineering Tutorial Software Requirements The software requirements are description of features and functionalities of the target system. Requirements convey the expectations of users from the software product. The requirements can be obvious or hidden, known or unknown, expected or unexpected from client's point of view. Requirement Engineering The process to gather the software requirements from client, analyze, and document them is known as requirement engineering. The goal of requirement engineering Is to develop and maintain sophisticated and descriptive ‘System Requirements Specification’ document. Requirement Engineering Process It is a four step process, which includes — + Feasibility Study + Requirement Gathering + Software Requirement Specification + Software Requirement Validation Let us see the process briefly - Feasibility study When the client approaches the organization for getting the desired product developed, it comes up with a rough idea about what all functions the software must perform and which all features are expected from the software. Referencing to this information, the analysts do a detailed study about whether the desired system and its functionality are feasible to develop. This feasibility study is focused towards goal of the organization. This study analyzes whether the software product can be practically materialized in terms of implementation, contribution of project to organization, cost constraints, and as per values and objectives of the organization. It explores technical aspects of the a1Software Engineering Tutorial project and product such as usability, maintainability, productivity, and integration ability. The output of this phase should be a feasibility study report that should contain adequate comments and recommendations for management about whether or not the project should be undertaken. Requirement Gathering If the feasibility report is positive towards undertaking the project, next phase starts with gathering requirements from the user. Analysts and engineers communicate with the client and end-users to know their ideas on what the software should provide and which features they want the software to include. Software Requirement Specification (SRS) SRS is a document created by system analyst after the requirements are collected from various stakeholders. SRS defines how the intended software will interact with hardware, external interfaces, speed of operation, response time of system, portability of software across various platforms, maintainability, speed of recovery after crashing, Security, Quality, Limitations etc. The requirements received from client are written in natural language. It is the responsibility of the system analyst to document the requirements in technical language so that they can be comprehended and used by the software development team. SRS should come up with the following features: + User Requirements are expressed in natural language. + Technical requirements are expressed in structured language, which is used inside the organization. * Design description should be written in Pseudo code. + Format of Forms and GUI screen prints. * Conditional and mathematical notations for DFDs etc. Software Requirement Validation After requirement specifications are developed, the requirements mentioned in this document are validated. User might ask for illegal, impractical solution or experts may interpret the requirements inaccurately. This results in huge increase 28Software Engineering Tutorial in cost if not nipped in the bud. Requirements can be checked against following conditions - If they can be practically implemented If they are valid and as per functionality and domain of software If there are any ambiguities If they are complete If they can be demonstrated Requirement Elicitation Process Requirement elicitation process can be depicted using the folloiwng diagram: Deus Ta DS Buy Cea) Cr Ty Pieter) ery Requirements gathering - The developers discuss with the client and end users and know their expectations from the software. Organizing Requirements - The developers prioritize and arrange the requirements in order of importance, urgency and convenience. Negotiation & discussion - If requirements are ambiguous or there are some conflicts in requirements of various stakeholders, it is then negotiated and discussed with the stakeholders. Requirements may then be prioritized and reasonably compromised. The requirements come from various stakeholders. To remove the ambiguity and conflicts, they are discussed for clarity and correctness. Unrealistic requirements are compromised reasonably. Documentation - All forma! and informal, functional and non-functional requirements are documented and made available for next phase processing. Requirement Elicitation Techniques Requirements Elicitation is the process to find out the requirements for an intended software system by communicating with client, end users, system users, and others who have a stake in the software system development. There are various ways to discover requirements. Some of them are explained below: 29Software Engineering Tutorial Interviews Interviews are strong medium to collect requirements. Organization may conduct several types of interviews such as: + Structured (closed) interviews, where every single information to gather is decided in advance, they follow pattern and matter of discussion firmly. +» Non-structured (open) interviews, where information to gather is not decided in advance, more flexible and less biased. + Oral interviews * Written interviews * One-to-one interviews which are held between two persons across the table. * Group interviews which are held between groups of participants. They help to uncover any missing requirement as numerous people are involved. Surveys Organization may conduct surveys among various stakeholders by querying about their expectation and requirements from the upcoming system. Questionnaires ‘A document with pre-defined set of objective questions and respective options is handed over to all stakeholders to answer, which are collected and compiled. A shortcoming of this technique is, if an option for some issue is not mentioned in the questionnaire, the issue might be left unattended. Task analysis ‘Team of engineers and developers may analyze the operation for which the new system is required. If the client already has some software to perform certain operation, it is studied and requirements of proposed system are collected. Domain Analysis Every software falls into some domain category. The expert people in the domain can be a great help to analyze general and specific requirements. Brainstorming An informal debate is held among various stakeholders and all their inputs are recorded for further requirements analysis. 30Software Engineering Tutorial Prototyping Prototyping is building user interface without adding detail functionality for user to interpret the features of intended software product. It helps giving better idea of requirements. If there is no software installed at client’s end for developer's reference and the client is not aware of its own requirements, the developer creates a prototype based on initially mentioned requirements. The prototype is shown to the client and the feedback is noted. The client feedback serves as an input for requirement gather Observation Team of experts visit the client's organization or workplace. They observe the actual working of the existing installed systems. They observe the workflow at the client’s end and how execution problems are dealt. The team itself draws some conclusions which aid to form requirements expected from the software. Software Requirements Characteristics Gathering software requirements is the foundation of the entire software development project. Hence they must be clear, correct, and well-defined. A complete Software Requirement Specifications must be: + Clear * Correct + Consistent + Coherent + Comprehensible + Modifiable + Verifiable * Prioritized + Unambiguous + Traceable + Credible source Software Requirements We should try to understand what sort of req ments may arise in the requirement elicitation phase and what kinds of requirement are expected from the software system. 31Software Engineering Tutorial Broadly software requirements should be categorized in two categories: Functional Requirements Requirements, which are related to functional aspect of software fall into this category. They define functions and functionality within and from the software system. EXAMPLES - * Search option given to user to search from various invoices. + User should be able to mail any report to management. + Users can be divided into groups and groups can be given separate rights. + Should comply business rules and administrative functions. + Software is developed keeping downward compatibility intact. Non-Functional Requirements Requirements, which are not related to functional aspect of software, fall into this category. They are implicit or expected characteristics of software, which users make assumption of. Non-functional requirements include - + Security = Logging + Storage * Configuration + Performance »* Cost + Interoperability + Flexibility + Disaster recovery + Accessibility Requirements are categorized logically as: + Must Have : Software cannot be said operational without them. * Should have : Enhancing the functionality of software. + Could have : Software can still properly function with these requirements. * Wish list : These requirements do not map to any objectives of software. 32