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Output

The document appears to be a log of customer service requests that includes information like the serial number, exchange, lead time, status, substatus, description, and type. The requests span different services like broadband, PSTN, and IPTV and have a variety of statuses such as in progress, submitted, or closed. Details provided for each request include the customer name or location, alternate contact number, and reason for the request like frequent disconnections, no dial tone, or OMC issues.

Uploaded by

Jibran Raja
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
41 views20 pages

Output

The document appears to be a log of customer service requests that includes information like the serial number, exchange, lead time, status, substatus, description, and type. The requests span different services like broadband, PSTN, and IPTV and have a variety of statuses such as in progress, submitted, or closed. Details provided for each request include the customer name or location, alternate contact number, and reason for the request like frequent disconnections, no dial tone, or OMC issues.

Uploaded by

Jibran Raja
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
You are on page 1/ 20

Serial # Exchange SR # Lead Time Rectificati Status Sub Status Closed On Descriptio Type

514490179 01BTNHMK1-3350594 10 In ProgressHanded Line Syn Broadband


514490304 01BTNHMK1-3345838 178 ANSWEREDIn ProgressCustomer Re-open Ok Mr AdnPSTN
514490465 01BTNHMK1-3344272 334 OTHER_NOIn ProgressHanded ok sarwat onBroadband
514490745 01BTNHMK1-3347608 101 OTHER_NOSubmitted Pending Verification Ok Lady onBroadband
514490760 01BTNHMK1-3349607 47 ANSWEREDIn ProgressCustomer Re-open 'Complai Broadband
514490844 01BTNHMK1-3350611 10 In ProgressHanded PSTN
514490921 01BTNHMK1-3350599 10 In ProgressHanded Any PSTN
514491105 01BTNHMK1-3347350 108 NOT_ANSWIn ProgressCustomer Re-open Ok Bilal Broadband
514491223 01BTNHMK1-3350750 7 In ProgressAssigned 0 PSTN
514491482 01BTNHMK1-3347713 101 ANSWEREDIn ProgressCustomer Re-open ... 'Com Broadband
514491707 01BTNHMK1-3350024 28 OTHER_NOSubmitted Pending Verification 'Complai Broadband
514491784 01BTNHMK1-3351022 0 In ProgressAssigned Any Broadband
514491802 01BTNHMK1-3348361 77 NOT_ANSWIn ProgressHanded DC-9 LDP-64 PSTN
514491809 01BTNHMK1-3349542 49 ANSWEREDIn ProgressHanded ... 'Co Broadband
514491845 01BTNHMK1-3350853 4 In ProgressAssigned Any PSTN
514491938 01BTNHMK1-3349464 50 In ProgressHanded 0 PSTN
514492043 01BTNHMK1-3350841 4 In ProgressAssigned Any PSTN
514492090 01BTNHMK1-3350193 28 ANSWEREDIn ProgressCustomer Re-open ... 'Com IPTV
514492277 01BTNHMK1-3350529 12 In ProgressHanded Any Broadband
514492444 01BTNHMK1-3347971 82 NOT_ANSWSubmitted Pending Verification ... 'Co Broadband
514492520 01BTNHMK1-3350409 23 ANSWEREDIn ProgressCustomer Re-open Ok......LadyBroadband
514492630 01BTNHMK1-3350420 22 In ProgressHanded Broadband
514492637 01BTNHMK1-3349124 57 In ProgressHanded Broadband
514492761 01BTNHMK1-3347033 145 ANSWEREDIn ProgressCustomer Re-open Primary P Broadband
514492775 01BTNHMK1-3349116 57 In ProgressHanded dc-2a ldp-8PSTN
514492867 01BTNHMK1-3349236 55 NOT_ANSWIn ProgressCustomer Re-open 6mbps notBroadband s
514493012 01BTNHMK1-3347807 99 ANSWEREDIn ProgressCustomer Re-open ok,...0321 PSTN
514493066 01BTNHMK1-3350632 9 In ProgressHanded Broadband
514493266 01BTNHMK1-3347907 95 ANSWEREDIn ProgressCustomer Re-open 4mbps notBroadband
514493425 01BTNHMK1-3350787 6 In ProgressAssigned Broadband
514493443 01BTNHMK1-3350048 30 ANSWEREDIn ProgressCustomer Re-open ... 'Com Broadband
514493523 01BTNHMK1-3347078 142 ANSWEREDIn ProgressCustomer Re-open ... 'Com Broadband
514493631 01BTNHMK1-3350707 8 In ProgressAssigned CCR Naila Broadband
514493631 01BTNHMK1-3350985 1 In ProgressAssigned PSTN
514493773 01BTNHMK1-3350642 9 In ProgressHanded PSTN
514917003 01BTNHMK1-3349400 51 ANSWEREDIn ProgressCustomer Re-open IPTV
514917034 01BTNHMK1-3349145 57 ANSWEREDIn ProgressHanded Broadband
514917046 01BTNHMK1-3350237 27 In ProgressHanded Any PSTN
514917069 01BTNHMK1-3350630 9 In ProgressHanded Any PSTN
514917079 01BTNHMK1-3345457 195 ANSWEREDIn ProgressHanded dc-7b ldp-84PSTN
514917086 01BTNHMK1-3350671 8 Submitted Pending Verification Broadband
514917110 01BTNHMK1-3349317 53 ANSWEREDIn ProgressHanded Broadband
514917110 01BTNHMK1-3349314 53 ANSWEREDIn ProgressCustomer Re-open PSTN
514917137 01BTNHMK1-3348654 71 ANSWEREDIn ProgressHanded ' Broadband
514917142 01BTNHMK1-3350325 25 ANSWEREDIn ProgressCustomer Re-open Broadband
514917219 01BTNHMK1-3350199 28 ANSWEREDIn ProgressHanded Broadband
514917221 01BTNHMK1-3349606 43 OTHER_NOSubmitted Pending Verification Broadband
514917229 01BTNHMK1-3350754 7 ANSWEREDIn ProgressHanded Broadband
514917253 01BTNHMK1-3345248 217 ANSWEREDSubmitted NRB Claim dc-7b ldp-12Broadband
514917257 01BTNHMK1-3350657 8 Submitted Pending Verification Broadband
514917274 01BTNHMK1-3347704 100 NOT_ANSWSubmitted Pending Verification ok shahzebBroadband
514917277 01BTNHMK1-3350700 8 In ProgressAssigned No Dial TonPSTN
514917308 01BTNHMK1-3350423 23 ANSWEREDIn ProgressCustomer Re-open line ok,,, PSTN
514917317 01BTNHMK1-3349429 51 ABANDON_Submitted Pending Verification IPTV
514917368 01BTNHMK1-3348597 71 OTHER_NOSubmitted Pending Verification Broadband
514917382 01BTNHMK1-3350673 7 Submitted Pending Verification Broadband
514917414 01BTNHMK1-3350743 7 ANSWEREDIn ProgressCustomer Re-open Broadband
514918003 01BTNHMK1-3350437 6 In ProgressAssigned SD:Port haIPTV
514918041 01BTNHMK1-3349029 58 In ProgressHanded out going PSTN
514918120 01BTNHMK1-3350137 29 In ProgressHanded PSTN
514918129 01BTNHMK1-3348652 70 ANSWEREDIn ProgressCustomer Re-open OMC Issue/p IPTV
514918209 01BTNHMK1-3348323 78 ANSWEREDIn ProgressCustomer Re-open Ok Arslan Broadband
514918270 01BTNHMK1-3348360 77 ANSWEREDIn ProgressHanded PSTN
515208110 01BTNHMK1-3347156 130 OTHER_NOIn ProgressCustomer Re-open ok ali on, Broadband
515208175 01BTNHMK1-3350282 26 In ProgressHanded PSTN
515427053 01BTNHMK1-3349233 55 NOT_ANSWIn ProgressCustomer Re-open IPTV
515427113 01BTNHMK1-3350679 9 In ProgressHanded Any Broadband
515427113 01BTNHMK1-3350677 9 In ProgressHanded Any PSTN
515427216 01BTNHMK1-3348277 79 In ProgressHanded local lead Broadband
515430526 01BTNHMK1-3347843 80 NOT_ANSWIn ProgressHanded SSC Team Broadband
515430530 01BTNHMK1-3349936 11 In ProgressHanded Broadband
515430608 01BTNHMK1-3350258 7 In ProgressAssigned SD:no abnor IPTV
515708920 01BTNHMK1-3348032 82 In ProgressHanded Dir/sec 50 PSTN
515708997 01BTNHMK1-3347841 97 NOT_ANSWSubmitted Pending Verification ok lady on IPTV
515709158 01BTNHMK1-3349258 52 NOT_ANSWSubmitted Pending Verification Ok,,,,0345 Broadband
515709191 01BTNHMK1-3349707 33 ANSWEREDIn ProgressHanded IPTV
515709237 01BTNHMK1-3348489 75 PHONE_BUIn ProgressCustomer Re-open Broadband
515709261 01BTNHMK1-3347167 126 NOT_ANSWSubmitted Pending Verification last point PSTN
515709263 01BTNHMK1-3350717 8 In ProgressAssigned 0 PSTN
515709326 01BTNHMK1-3349590 48 ANSWEREDIn ProgressCustomer Re-open Broadband
515709326 01BTNHMK1-3351001 0 In ProgressAssigned Agent : FaiPSTN
515709340 01BTNHMK1-3349791 34 ANSWEREDIn ProgressCustomer Re-open sub office PSTN
515709340 01BTNHMK1-3349800 34 ABANDON_In ProgressHanded Broadband
515709371 01BTNHMK1-3348091 79 NOT_ANSWSubmitted Pending Verification Ok,,,,0321 PSTN
515709483 01BTNHMK1-3350241 5 In ProgressAssigned Issue has IPTV
515971450 01BTNHMK1-3349631 32 PHONE_BUSubmitted Pending Verification Ok/Lady Broadband
NRB ReasoInstallatio Alternate Manual AssAssigned TSub Type SR CategorCharge NetFirst NameCreated On
Broadband HOUSE: HO 3.13E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE: MO3.34E+09 N APP.ASIF.I OMC IssueTechnical Services ###
SR closed( H# 646 S 3.32E+09 N APP.ASIF.I Frequent dTechnical Services ###
No ResponHOUSE: HO 3.32E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: H. 3.32E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE: P 3.45E+09 N APP.ASIF.I Internet P Technical Services ###
HOUSE: VI 3.01E+09 N APP.ASIF.I No Dial To Technical Services ###
SR closed( HOUSE: H 3.04E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE: H. 3.34E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband H# 659 S 3.47E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: NA 3.36E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: HO55444098 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE: HO 3.34E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE: H 3.35E+09 N APP.ASIF.I Frequent dTechnical Services ###
P.NP.146, 3.01E+09 N APP.ASIF.I Noise Technical Services ###
H.NO-438 3.47E+09 N APP.ASIF.I No Dial To Technical Services ###
P NO.146, 5.14E+08 N APP.ASIF.I No Dial To Technical Services ###
HOUSE: H 3.44E+09 N APP.ASIF.I IPTV ServicTechnical Services ###
Broadband HOUSE: NA 3.01E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: H. 3.46E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: H. 3.47E+09 N APP.ASIF.I Sync Loss Technical Services ###
Broadband HOUSE: HO 3.33E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband H.224 ST. 3.37E+09 N APP.ASIF.I FAST PATHTechnical Services ###
On Spot ReHOUSE: HO 3.17E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE: HO 3.01E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE: ED 3.11E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE 857 3.22E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE: H 3.32E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE NO 3.01E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE NO-3.34E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: HO 3.25E+09 N APP.ASIF.I Frequent dTechnical Services ###
SR closed( HOUSE: H. 3.02E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: H. 3.35E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE: H. 3.35E+09 N APP.ASIF.I Internet P Technical Services ###
HOUSE: PL 3.32E+09 N APP.ASIF.I No Dial To Technical Services ###
HOUSE NO 3.11E+09 N APP.ASIF.I IPTV ServicTechnical Services ###
Broadband HOUSE: HI 3.34E+09 N APP.ASIF.I Frequent dTechnical Services ###
MOHRAN N3.34E+09 N APP.ASIF.I No Dial To Technical Services ###
SWAN CAMP 3.12E+09 N APP.ASIF.I No Dial To Technical Services ###
HOUSE: HO 3.43E+09 N APP.ASIF.I Noise Technical Services ###
Broadband HOUSE: HO 3.2E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband ROOTS IVY 3.36E+09 N APP.ASIF.I Frequent dTechnical Services ###
ROOTS IVY 3.36E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE NO 3.22E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband SHAROON C3.36E+09 Y APP.ASIF.I Modem and Technical Services ###
Broadband HOUSE: G. 3.35E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband H. # 154-A 3.21E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: DW3.33E+09 N APP.ASIF.I Frequent dTechnical Services ###
NUMBER WHOUSE NO 3.34E+09 N APP.ASIF.I Sync Loss Technical Services ###
Broadband HOUSE: NL 3.46E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband HOUSE: SN 3.1E+09 N APP.ASIF.I Slow BrowsTechnical Services ###
KH NO.254 3.34E+09 N APP.ASIF.I No Dial To Technical Services ###
, STREET/ 3.35E+09 N APP.ASIF.I Internet P Technical Services ###
H NO 18 G 3.34E+09 N APP.ASIF.I IPTV ServicTechnical Services ###
Broadband MDK RAWAL3.37E+09 N APP.ASIF.I Customer CTechnical Services ###
Broadband IPRS CONS 3.23E+09 N APP.ASIF.I Frequent dTechnical Services ###
Broadband JAMEEL AY 3.4E+09 N APP.ASIF.I Slow BrowsTechnical Services ###
FLAT NO 503.35E+09 N APP.ASIF.I Network-AlTechnical Services ###
FLAT NO 503.43E+09 N APP.ASIF.I OMC IssueTechnical Services ###
FLAT NO 103.08E+09 N APP.ASIF.I No Dial To Technical Services ###
FLAT NO 113.37E+09 N APP.ASIF.I IPTV ServicTechnical Services ###
Broadband FLAT 210 B 3.02E+09 N APP.ASIF.I Sync Loss Technical Services ###
SHOP NO L 3.36E+09 N APP.ASIF.I Noise Technical Services ###
Broadband HOUSE: DH 3.45E+09 N APP.ASIF.I Frequent dTechnical Services ###
BUKHARI P 3.22E+09 N APP.ASIF.I No Dial To Technical Services ###
HOUSE NO 3.09E+09 N APP.ASIF.I Content-ChTechnical Services ###
Broadband HOUSE NO 3.23E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE NO 3.23E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE NO 3.34E+09 N APP.ASIF.I Customer CTechnical Services ###
Broadband STREET-17 3.45E+09 N APP.ASIF.I Slow BrowsTechnical Services ###
Broadband H-30 ST-1 3.42E+09 N APP.ASIF.I Customer CTechnical Services ###
HOUSE. 64/3.34E+09 N APP.ASIF.I Network-AlTechnical Services ###
HOUSE: DH 3.16E+09 N APP.ASIF.I No Dial To Technical Services ###
HOUSE: VI 3.46E+09 N APP.ASIF.I Related Pr Technical Services ###
Broadband HOUSE: AW3.46E+09 N APP.ASIF.I Slow BrowsTechnical Services ###
HOUSE: HOU 3.01E+09 N APP.ASIF.I Network-AlTechnical Services ###
Broadband HOUSE: ZA 3.37E+09 N APP.ASIF.I Frequent dTechnical Services ###
Customer oHOUSE: HO 3.33E+09 N APP.ASIF.I No Dial To Technical Services ###
HOUSE: OF 3.01E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE NO 2 3E+09 N APP.ASIF.I Frequent dTechnical Services ###
HOUSE NO 2 3E+09 N APP.ASIF.I No Dial To Technical Services ###
Customer oHOUSE: OF 3.16E+09 N APP.ASIF.I No Dial To Technical Services ###
Broadband HOUSE: OF 3.01E+09 N APP.ASIF.I Modem and Technical Services ###
FALT NO-1 3.22E+09 N APP.ASIF.I No Dial To Technical Services ###
HOUSE NO 53.34E+09 N APP.ASIF.I Network-AlTechnical Services ###
Broadband HOUSE NO 3.36E+09 N APP.ASIF.I Slow BrowsTechnical Services ###
Spot Resol Repeat Count Retention SR ResolutPrreffered Method Escalation CommittedEmail
N 5Y No 0 24 kazimhussain236@gm
N No [email protected]
N 5Y No 0 24 [email protected]
N No
N No
N No [email protected]
N No
N No
N 1Y No 0 24 abdullahrafiq452@gm
N 8Y No 0 24 [email protected]
N No
N No
N 5Y No 0 24 imransarwar118_iiui
N 5Y No 0 24 [email protected]
N No
N 1Y No 0 24 riz_mehmood81@yah
N No
N 3Y No 0 24 mohiburrasoolwarrai
N No
N 1Y No 0 24 [email protected]
N 9Y No 0 24 sardarshiraz@yahoo.
N 3Y No 0 24 sajjadiqbal906@hotm
N No [email protected]
N 5Y No 0 24 muhammadtanzil2@g
N 1Y No 0 24 [email protected]
N 7Y No 0 24 educatorshummak12
N 1Y No 0 24 syedaiqra_kazmi@ya
N 3Y No 0 24 rabianisar19@hotmail
N 14 Y No 0 24 hassnainkhalid27@gm
N 3Y No 0 24 sheikhmuhammad38@
N 7Y No 0 24 [email protected]
N 7Y No 0 24 sabadashir45@yahoo
N 1Y No 0 24 [email protected]
N No [email protected]
N 0N No 0 24 muhammadwajid528@
N 2Y No 0 24 [email protected]
N No
N No
N No
N 3Y No 0 24 fatimashahid024@gm
N No zeeshanmehboob1992@gma
N No [email protected]
N No [email protected]
N 2Y No 0 24 adeelhaider188@gma
N 1Y No 0 24 haroonsaed421@gmai
N No
N 15 Y No 0 24 aamirsaleem0286@gm
N No
N 8Y No 0 24 wajheebabar4@gmail
N No
N No Shahzaibm1998@gmai
N 0N No 0 24 jahanzeb.shahbaz@sn
N No [email protected]
N 2Y No 0 24
N 3Y No 0 24 [email protected]
N 3Y No 0 24 [email protected]
N 3Y No 0 24 [email protected]
N 2Y No 0 24 [email protected]
N 5Y No 0 24 [email protected]
N No [email protected]
N 5Y No 0 24 [email protected]
N 7Y No 0 24 arslan_najeeb@live.
N 0N No 0 24 [email protected]
N No [email protected]
N 1Y No 0 24 shwaqas1986@gmail
N No [email protected]
N No
N No
N 11 Y No 0 24 [email protected]
N 3Y No 0 24 syedpk_raza@hotmai
N 3Y No 0 24 umrooyarr@hotmail.
N 2Y No 0 24 [email protected]
N 0N No 0 24 [email protected]
N 3Y No 0 24 [email protected]
N No
N 2Y No 0 24 ejazsoomro@hotmail
N 3N No 0 24 alfareed.estate@yah
N 0N No 0 24 akhterabbas1976@gm
N 3Y No 0 24 [email protected]
N 1Y No 0 24 asmaakhalid_90@hot
N 1Y No 0 24 hasnain.khalid99@ya
N 3Y No 0 24 [email protected]
N 3Y No 0 24 [email protected]
N 0N No 0 24 naeem_rif2yahoo.co
N 7Y No 0 24 [email protected]
N 3Y No 0 24 usamasidhu8@gmail.
Visiting CitPriority SR Raised RCA Type RCA Sub T Summary SR Type Escalated Region Visiting Ar
kazimhussain236@gm3-Medium Incident N ITR
[email protected] Active NE FNE Card Faulty N ITR
[email protected] 1-ASAP Active NE FNE Port Faulty Incident N ITR
None None N ITR
Backend IssConfiguration Issue N ITR
[email protected] N ITR
N ITR
Customer PSplitter Faulty N ITR
abdullahrafiq452@gm3-Medium Incident N ITR
[email protected] None None Incident N ITR
None None N ITR
N ITR
imransarwar118_iiui 1-ASAP None None Incident N ITR
[email protected] 3-Medium None None Incident N ITR
N ITR
riz_mehmood81@yah1-ASAP Incident N ITR
N ITR
mohiburrasoolwarrai 3-Medium None None Incident N ITR
N ITR
[email protected] 3-Medium None None Incident N ITR
sardarshiraz@yahoo. 3-Medium None None Incident N ITR
sajjadiqbal906@hotm1-ASAP Incident N ITR
[email protected] N ITR
muhammadtanzil2@g1-ASAP None None Incident N ITR
[email protected] 1-ASAP Incident N ITR
educatorshummak123-Medium None None Incident N ITR
syedaiqra_kazmi@ya 3-Medium Passive NE DP Cable Issue Incident N ITR
rabianisar19@hotmail3-Medium Incident N ITR
hassnainkhalid27@gm3-Medium Cable FaultSecondary Cable Pair Incident N ITR
sheikhmuhammad38@ 1-ASAP Incident N ITR
[email protected] 2-High None None Incident N ITR
sabadashir45@yahoo3-Medium None None Incident N ITR
[email protected] 3-Medium Incident N ITR
[email protected] N ITR
muhammadwajid528@ 3-Medium Incident N ITR
[email protected] 3-Medium None None Incident N ITR
None None N ITR
N ITR
N ITR
fatimashahid024@gm3-Medium None None Incident N ITR
[email protected] None None N ITR
[email protected] None None N ITR
[email protected] None None N ITR
adeelhaider188@gma1-ASAP None None Incident N ITR
haroonsaed421@gmai1-ASAP None None Incident N ITR
None None N ITR
aamirsaleem0286@gm
1-ASAP None None Incident N ITR
None None N ITR
wajheebabar4@gmail1-ASAP None None Incident N ITR
None None N ITR
Shahzaibm1998@gmai 1-ASAP Backend IssConfiguration Issue N ITR
jahanzeb.shahbaz@sn3-Medium Incident N ITR
[email protected] None None N ITR
3-Medium None None Incident N ITR
[email protected] None None Incident N ITR
[email protected] 1-ASAP None None Incident N ITR
[email protected] 1-ASAP None None Incident N ITR
[email protected] 3-Medium None None Incident N ITR
[email protected] 3-Medium Incident N ITR
[email protected] N ITR
[email protected] 3-Medium Active NE FNE Card Faulty Incident N ITR
arslan_najeeb@live. 3-Medium Backend IssConfiguration Issue Incident N ITR
[email protected] Incident N ITR
[email protected] Backend IssConfiguration Issue N ITR
shwaqas1986@gmail 1-ASAP Incident N ITR
[email protected] None None N ITR
N ITR
N ITR
[email protected] Incident N ITR
syedpk_raza@hotmai3-Medium None None Incident N ITR
umrooyarr@hotmail. 1-ASAP Incident N ITR
[email protected] 3-Medium None None Incident N ITR
[email protected] 1-ASAP Incident N ITR
[email protected] 1-ASAP None None Incident N ITR
None None N ITR
ejazsoomro@hotmail3-Medium Incident N ITR
alfareed.estate@yah 1-ASAP None None Incident N ITR
akhterabbas1976@gm1-ASAP None None Incident N ITR
[email protected] 1-ASAP Incident N ITR
asmaakhalid_90@hot1-ASAP None None Incident N ITR
hasnain.khalid99@ya2-High Incident N ITR
[email protected] 1-ASAP None None Incident N ITR
[email protected] 1-ASAP None None Incident N ITR
naeem_rif2yahoo.co 2-High Cable FaultDrop-wire Faulty Incident N ITR
[email protected] 1-ASAP None None Incident N ITR
[email protected] None None Incident N ITR
Team Problem TiProduct Mobile PhoDesignatioEscalation Rectified ONetwork E ResolutionCabinet
Exchange 819 - Bahri Broadband Add 01BTNHMKMSAG03A
Exchange 819 - Bahri PSTN ### 01BTNHMMSAGKDC01A
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMSAG03A
Exchange 819 - Bahri Broadband ### 01BTNHMKDC09
Exchange 819 - Bahri Broadband ### 01BTNHMKDC02
Exchange 819 - Bahri PSTN 01BTNHMKDC06
Exchange 819 - Bahri PSTN 01BTNHMKDC10
Exchange 819 - Bahri Broadband ### 01BTNHMKDC02
Exchange 819 - Bahri PSTN Add 01BTNHMKDC03
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC03
Exchange 819 - Bahri Broadband ### 01BTNHMKDC10
Exchange 819 - Bahri Broadband 01BTNHMKDC09
Exchange 819 - Bahri PSTN ### Add 01BTNHMKDC09
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC09
Exchange 819 - Bahri PSTN 01BTNHMKDC06
Exchange 819 - Bahri PSTN Add 01BTNHMKDC02
Exchange 819 - Bahri PSTN 01BTNHMKDC06
Exchange 819 - Bahri IPTV ZTE VDSL ### Add 01BTNHMKDC01
Exchange 819 - Bahri Broadband 01BTNHMKDC04A
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC09
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNHMKDC09
Exchange 819 - Bahri Broadband Add 01BTNHMKMSAG03A
Exchange 819 - Bahri Broadband ABM PSTN - Exchange 819 01BTNHMKDC02A
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC03
Exchange 819 - Bahri PSTN Add 01BTNHMKDC02A
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC09A
Exchange 819 - Bahri PSTN ### Add 01BTNHMKDC04A
Exchange 819 - Bahri VDSL Add 01BTNHMKDC01
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC03
Exchange 819 - Bahri Broadband Add 01BTNHMKDC03
Exchange 819 - Bahri Broadband ### Add 01BTNHMKDC02A
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMSAG03A
Exchange 819 - Bahri Broadband Add 01BTNHMKDC02
Exchange 819 - Bahri PSTN 01BTNHMKDC02
Exchange 819 - Bahri PSTN Add 01BTNHMKDC06
Exchange 819 - Bahri IPTV ZTE ### Add 01BTNHMKDC04A
Exchange 819 - Bahri Broadband ### 01BTNHMKMG01DC07
Exchange 819 - Bahri PSTN 01BTNHMKMG01DC07
Exchange 819 - Bahri PSTN 01BTNHMKMSG01DC
Exchange 819 - Bahri PSTN ### Add 01BTNHMKMG01DC07BTied
Exchange 819 - Bahri Broadband ### 01BTNHMKMG05DCD
Exchange 819 - Bahri Broadband ### 01BTNHMKDC7Tiedc
Exchange 819 - Bahri PSTN ### 01BTNHMKDC7Tiedc
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMG01DC07
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNHMKMG05DCD
Exchange 819 - Bahri Broadband ### 01BTNHMKMG01DC07
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMG05DCD
Exchange 819 - Bahri Broadband ### 01BTNHMKMG01DC07CTied
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNBTNMSAG16
Exchange 819 - Bahri Broadband ### 01BTNHMKMG01DC07BTied
Exchange 819 - Bahri Broadband ### 01BTNHMKMSG01DC07A
Exchange 819 - Bahri PSTN Add 01BTNHMKMSG01DC
Exchange 819 - Bahri PSTN ### 01BTNHMKMG01DC07BTied
Exchange 819 - Bahri IPTV ZTE ### Add 01BTNHMKMG05DCD
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMG01DC07
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMG01DC07
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNHMKMSG01DC
Exchange 819 - Bahri IPTV ZTE ABM PSTN - Exchange ### Add 01BTNHMDFAGTROAD
Exchange 819 - Bahri PSTN Add 01BTNHMDFAGTROAD
Exchange 819 - Bahri PSTN 01BTNHMDFAGTROAD
Exchange 819 - Bahri IPTV ZTE ### Add 01BTNHMKMG05DCD
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNDIIMG03DC06A
Exchange 819 - Bahri PSTN ### Add 01BTNHMKMG3DC08T
Exchange 819 - Bahri Broadband ### 01BTNHMDFAGTROAD
Exchange 819 - Bahri PSTN Add 01BTNHMKMG05DCD
Exchange 819 - Bahri IPTV ZTE ABM PSTN - Exchange ### 01BTNHMKMG16DC2Z
Exchange 819 - Bahri Broadband 01BTNBTNMSAG16
Exchange 819 - Bahri PSTN 01BTNBTNMSAG16
Exchange 819 - Bahri Broadband Add 01BTNHMKMG16DC2Z
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNKRGMG04DC01T
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNKRGMG04DC01T
Exchange 819 - Bahri IPTV ZTE ABM PSTN - Exchange ### Add 01BTNKRGMG04DC01T
Exchange 819 - Bahri PSTN Add 01BTNHMKMG05DCDFAM1M
Exchange 819 - Bahri IPTV ZTE ### Add 01BTNHMKMG05DCDFAM1M
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### 01BTNHMKMG3DC3Tiedc
Exchange 819 - Bahri IPTV ZTE ABM PSTN - Exchange ### Add 01BTNBTNMSAG16
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMG3DC3Tiedc
Exchange 819 - Bahri PSTN ### Add 01BTNHMKMG3DC3Tiedc
Exchange 819 - Bahri PSTN Add 01BTNHMKMG3DFALALKHAN
Exchange 819 - Bahri Broadband ### Add 01BTNHMKMG16DC2Z
Exchange 819 - Bahri PSTN Add 01BTNHMKMG16DC2Z
Exchange 819 - Bahri PSTN ### Add 01BTNHMKMG3DFALALKHAN
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNHMKMG3DFALALKHAN
Exchange 819 - Bahri PSTN ### Add 01BTNHMKMG3DC3Ti
Exchange 819 - Bahri IPTV ZTE ABM PSTN - Exchange ### Add 01BTNHMKMSAG3LAL
Exchange 819 - Bahri Broadband ABM PSTN - Exchange ### Add 01BTNHMKMSAGDC0
Pair Cabinet PaiMDF NamePrimary CaDP Tag Pin Date ModifCLI NumbeOBD | SubmNRB | Subm
01BTNHMKMSAG03A 292 01BTNHMK 10 ### 0 0
01BTNHMMSAGKDC01A 01BTNHMK 1 ### 6 0
01BTNHMKMSAG03A 266 01BTNHMK 5 ### 34 5
01BTNHMKDC09 01BTNHMK 4 ### 5.14E+08 9 1
01BTNHMKDC02 223 63 5 ### 5.14E+08 2 0
01BTNHMKDC06 11 01BTNHMK 5 ### 0 0
01BTNHMKDC10 14 01BTNHMK 1 ### 5.14E+08 0 0
01BTNHMKDC02 122 01BTNHMK 4 ### 5.14E+08 8 0
01BTNHMKDC03 01BTNHMK 5 ### 0 0
01BTNHMKDC03 4 01BTNHMK 2 ### 5.14E+08 7 0
01BTNHMKDC10 01BTNHMK 8 ### 5.14E+08 3 0
01BTNHMKDC09 01BTNHMK 5 ### 5.14E+08 0 0
01BTNHMKDC09 01BTNHMK 1 ### 1 0
01BTNHMKDC09 01BTNHMK 1 ### 2 0
01BTNHMKDC06 01BTNHMK 5 ### 5.14E+08 0 0
01BTNHMKDC02 01BTNHMK 10 ### 0 0
01BTNHMKDC06 01BTNHMK 8 ### 5.14E+08 0 0
01BTNHMKDC01 01BTNHMK 5 ### 5.14E+08 2 0
01BTNHMKDC04A 01BTNHMK 7 ### 5.14E+08 0 0
01BTNHMKDC09 34 01BTNHMK 7 ### 7 0
01BTNHMKDC09 01BTNHMK 10 ### 2 0
01BTNHMKMSAG03A 52 01BTNHMK 4 ### 5.14E+08 0 0
01BTNHMKDC02A 29 01BTNHMK 2 ### 0 0
01BTNHMKDC03 61 01BTNHMK 1 ### 3.37E+09 12 2
01BTNHMKDC02A 196 01BTNHMK 7 ### 0 0
01BTNHMKDC09A 01BTNHMK 5 ### 3 0
01BTNHMKDC04A 12 01BTNHMK 6 ### 1 0
01BTNHMKDC01 01BTNHMK 7 ### 0 0
01BTNHMKDC03 44 01BTNHMK 10 ### 7 0
01BTNHMKDC03 39 01BTNHMK 6 ### 0 0
01BTNHMKDC02A 01BTNHMK 2 ### 2 0
01BTNHMKMSAG03A 01BTNHMK 5 ### 5.14E+08 10 2
01BTNHMKDC02 NULL 01BTNHMK 3 ### 0 0
01BTNHMKDC02 NULL 01BTNHMK 3 ### 0 0
01BTNHMKDC06 01BTNHMK 8 ### 5.14E+08 0 0
01BTNHMKDC04A 19 01BTNHMK 9 ### 4 0
01BTNHMKMG01DC07 121 01BTNHMK 9 ### 5.15E+08 5 0
01BTNHMKMG01DC07 11 01BTNHMK 6 ### 5.15E+08 0 0
01BTNHMKMSG01DC 154 01BTNHMK 3 ### 5.15E+08 0 0
01BTNHMKMG01DC07BTiedc 01BTNHMK 2 ### 1 0
01BTNHMKMG05DCD 15 01BTNHMK 3 ### 2 0
01BTNHMKDC7Tiedc 58 21 2 ### 3 0
01BTNHMKDC7Tiedc 58 21 2 ### 1 0
01BTNHMKMG01DC07 21 01BTNHMK 3 ### 5 0
01BTNHMKMG05DCD 101 01BTNHMK 2 ### 3.36E+09 2 0
01BTNHMKMG01DC07 34 01BTNHMK 10 ### 5.15E+08 1 0
01BTNHMKMG05DCD 219 01BTNHMK 999 ### 3 0
01BTNHMKMG01DC07CTiedc 01BTNHMK 1 ### 5.15E+08 1 0
01BTNBTNMSAG16 11 01BTNHMK 6 ### 3.34E+09 9 3
01BTNHMKMG01DC07BTiedc 01BTNHMK 1 ### 5.15E+08 2 0
01BTNHMKMSG01DC07A 01BTNHMK 9 ### 9 0
01BTNHMKMSG01DC 159 01BTNHMK 999 ### 0 0
01BTNHMKMG01DC07BTiedc 01BTNHMK 5 ### 1 0
01BTNHMKMG05DCD 8 01BTNHMK 6 ### 4 0
01BTNHMKMG01DC07 3 01BTNHMK 5 ### 8 0
01BTNHMKMG01DC07 120 01BTNHMK 8 ### 5.15E+08 2 0
01BTNHMKMSG01DC 18 01BTNHMK 8 ### 3.4E+09 1 0
01BTNHMDFAGTROAD 143 01BTNHMK 6 ### 0 0
01BTNHMDFAGTROAD 80 01BTNHMK 3 ### 0 0
01BTNHMDFAGTROAD 34 33 7 ### 0 0
01BTNHMKMG05DCD 81 01BTNHMK 2 ### 3.22E+09 1 0
01BTNDIIMG03DC06A 47 01BTNDII 2 ### 2 0
01BTNHMKMG3DC08T 31 01BTNHMK 8 ### 2 0
01BTNHMDFAGTROAD 57 01BTNHMK 3 ### 13 0
01BTNHMKMG05DCD 361 01BTNHMK 7 ### 3.22E+09 0 0
01BTNHMKMG16DC2Z 101 01BTNHMK 5 ### 1 0
01BTNBTNMSAG16 44 01BTNBTN 999 ### 3.23E+09 0 0
01BTNBTNMSAG16 44 01BTNBTN 999 ### 3.23E+09 0 0
01BTNHMKMG16DC2Z 129 01BTNHMK 8 ### 5.15E+08 0 0
01BTNKRGMG04DC01T 131 01BTNKRG 6 ### 1 0
01BTNKRGMG04DC01T 84 01BTNKRG 3 ### 0 0
01BTNKRGMG04DC01T 103 01BTNKRG 8 ### 0 0
01BTNHMKMG05DCDFAM1M3Tiedc 01BTNHMK 5 ### 5.16E+08 0 0
01BTNHMKMG05DCDFAM1M3Tiedc 01BTNHMK 3 ### 3 0
01BTNHMKMG3DC3Tiedc 01BTNHMK 9 ### 5.16E+08 4 0
01BTNBTNMSAG16 8 01BTNHMK 7 ### 1 0
01BTNHMKMG3DC3Tiedc 01BTNHMK 8 ### 3 0
01BTNHMKMG3DC3Tiedc 01BTNHMK 2 ### 4 0
01BTNHMKMG3DFALALKHANPLAZATiedc ### 0 0
01BTNHMKMG16DC2Z 8 01BTNHMK 9 ### 3.33E+09 2 0
01BTNHMKMG16DC2Z 8 01BTNHMK 9 ### 0 0
01BTNHMKMG3DFALALKHANPLAZATiedc 16 5 ### 3 0
01BTNHMKMG3DFALALKHANPLAZATiedc 16 5 ### 1 0
01BTNHMKMG3DC3Ti 55 01BTNHMK 10 ### 4 0
01BTNHMKMSAG3LAL 13 28 9 ### 5.16E+08 0 0
01BTNHMKMSAGDC0 20 01BTNHMK 4 ### 3 0
OBD | Re- NRB | Re- Customer RIPTV Type Account TyClosed by Order Source Account Customer
0 0 Silver Individual Call HAIDER ALINo
6 0 Individual Web HEAD MAST No
34 28 Gold Individual 19914298 Call SARWAT ANo
8 0 Gold Individual 19914298 IVR ABDUL GHNo
2 3 Platinum Individual 19914298 IVR FAZAL UL No
0 0 Platinum Individual WEB DANAS PHANo
0 0 Silver Individual IVR YASSIR NA No
8 0 Silver Individual IVR MST NASE No
0 0 Individual Call USMAN RANo
7 0 Platinum Individual 19914298 Call MUHAMMAD No
2 0 Silver Individual 19914298 IVR UBAIDULLANo
0 0 Platinum Individual IVR HAIDER ALINo
1 0 Gold Individual Call MUHAMMA No
2 0 Platinum Individual 19914298 Call LIAQUAT ANo
0 0 Silver Corporate IVR . EAST WESNo
0 0 Gold Individual Call MISS SURRNo
0 0 Gold Corporate IVR EAST WESTNo
2 0 Platinum Individual 19914298 Call TAHREEM No
0 0 Gold Individual IVR AZHAR MUNo
6 0 Gold Individual 19914298 Call ABID HUSSANo
2 0 Platinum Individual Call MIR HUSSANo
0 0 Silver Individual Call AFSHAAN SNo
0 0 Silver Individual Web ISHTIAQ No
12 10 Platinum Individual 19914298 Call AZIZ UR R No
0 0 Silver Individual Call MAQSOODNo
3 0 Gold Individual 19914298 Call MUHAMMAD No
1 0 Silver Individual Call SYED KAZI No
0 0 Silver Individual Call NISAR AH No
6 0 Gold Individual 19914298 Call MUHAMMAD No
0 0 Gold Individual Call MUHAMMAD No
2 0 Silver Individual 19914298 Call HAMID IQBNo
10 7 Silver Individual 19914298 Call BASHEER No
0 0 Gold Individual Call MUHAMMA No
0 0 Gold Individual WEB MUHAMMA No
0 0 Silver Individual Call MUHAMMA No
4 0 Silver Individual 19914298 Walk-in AYATULLAHNo
4 2 Platinum Individual 19910029 IVR SHEIKH U No
0 0 Gold Corporate IVR MANAGER NoH
0 0 Silver Individual IVR RAKHSHANNo
1 0 Silver Individual Call FATIMA SHNo
0 0 Platinum Individual 19910029 Web MEHBOOBNo
3 0 Silver Individual 19910029 WEB FAISAL JA No
1 0 Silver Individual WEB FAISAL JA No
5 0 Silver Individual 19910029 Call ZAHOOR ANo
2 0 Gold Individual Call . Haroon No
1 0 Gold Individual 19910029 IVR CHOUDRY A No
2 0 Gold Individual 19910029 Call FARHAT JANo
1 0 Silver Corporate 19910029 IVR MS BAHRIANo
9 5 Platinum Individual Call . BABAR ALNo
0 0 Gold Individual 19910029 IVR MUHAMMAD No
7 0 Silver Corporate 19910029 WEB . SNGPL No
0 0 Silver Corporate Call . SUI NORTNo
1 0 Silver Individual WEB SYED QALBNo
1 0 Platinum Individual 19910029 Walk-in M YAQOOBNo
5 0 Platinum Individual 19910029 Call TASNEEM No
0 0 Gold Individual 19910029 Call QASIM ALINo
1 0 Silver Individual Call RIZWAN ALNo
0 0 Platinum Individual Call KHUDA E DNo
0 0 Platinum Individual Call SHAZIA NANo
0 0 Silver Individual WEB MUHAMMAD No
1 0 Platinum Individual Call RAJA TANVNo
2 0 Platinum Individual Call ARSLAN NANo
2 0 Silver Individual Call MUHAMMAD No
11 0 Gold Individual APP ALI MUHA No
0 0 Silver Individual Call WAQAS AHNo
1 0 Platinum Individual APP Shehryar . No
0 0 Platinum Individual IVR DR FARZA No
0 0 Platinum Individual IVR DR FARZA No
0 0 Platinum Individual Call KASHIF UMNo
1 0 Platinum Individual Call NIGHAT TANo
0 0 Platinum Individual Call TASSADUQNo
0 0 Platinum Individual Call KAMRAN AL No
0 0 Silver Corporate Call . DBH-JV P No
1 0 Platinum Individual Call MAXOUD SNo
3 0 Silver Individual IVR FAISAL M No
1 0 Platinum Individual Call IJAZ ALI No
3 0 Gold Corporate Call ZAHEER MU No
3 2 Silver Individual Call UNIQUE SENo
0 0 Platinum Individual Call MASOOD SNo
2 0 Silver Individual Call ASMA KHALNo
0 0 Silver Individual Call ASMA KHALNo
2 0 Platinum Individual Call IMAN UDDNo
1 0 Platinum Individual Call IMAN UDDNo
3 0 Silver Individual Call SHAFQAT BNo
0 0 Platinum Individual Call MUHMMAD No
2 0 Gold Individual Call SHAHBAZ HNo
Trouble TicLast UpdatBilling SR SRectified bRectificati Rectified bField TechnCustomer PO Lead Ti Complainan
V.SHAGUFTAMUBRK 19914298 External 0
GUESTANON APP.ASIF.I CRM 10033866 10029742 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19914298 External 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 19914298 External 0
APP.ASIF.IQBAL3 APP 19914298 19914298 External 0
APP.ASIF.IQBAL3 10051712 Small and 0
APP.ASIF.IQBAL3 10029742 External 0
GUESTANON APP.ASIF.I CRM 10033866 19914298 External 0
PTCL_JMS 10051712 External 0
GUESTANON APP 19914298 19914298 External 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 19914298 External 0
PTCL_JMS 19914298 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 10029742 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19914298 External 0
PTCL_JMS 10051712 Small and 0
APP.ASIF.IQBAL3 10029742 External 0
PTCL_JMS 10051712 Small and 0
GUESTANON APP.ASIF.I CRM 10033866 19914298 External 0
APP.ASIF.IQBAL3 19914298 External 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 19914298 External 0
GUESTANON APP.ASIF.I CRM 10033866 External 0
APP.ASIF.IQBAL3 19914298 External 0
APP.ASIF.IQBAL3 0
GUESTANON APP.ASIF.I CRM 10033866 19914298 External 0
V.MSALMANAFZAAL 10029742 External 0
GUESTANON APP 19914298 19914298 External 0
GUESTANON APP.ASIF.I CRM 10033866 10051712 Individual 0
APP.ASIF.IQBAL3 19914298 External 0
GUESTANON APP.ASIF.I CRM 10033866 19914298 0
PTCL_JMS 19914298 External 0
V.AMIRAZIMJAVID APP.ASIF.I CRM 10033866 19914298 External 0
GUESTANON APP.ASIF.I CRM 10033866 19914298 External 0
PTCL_JMS 19914298 External 0
PTCL_JMS 10029742 External 0
APP.ASIF.IQBAL3 10051712 External 0
GUESTANON APP.ASIF.I CRM 10033866 19914298 0
APP.ASIF.IQBAL3 APP 19910029 19910029 External 0
APP.ASIF.IQBAL3 10041951 Small and 0
APP.ASIF.IQBAL3 10041951 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 10041951 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 External 0
APP.ASIF.IQBAL3 APP 19910029 19910029 0
GUESTANON APP.ASIF.I CRM 10033866 10041951 0
APP.ASIF.IQBAL3 APP 19910029 19910029 Individual 0
GUESTANON APP.ASIF.I CRM 10033866 Individual 0
APP.ASIF.IQBAL3 APP 19910029 19910029 External 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 19910029 0
APP.ASIF.IQBAL3 APP 19910029 19910029 Small and 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 External 0
PTCL_JMS 10041951 Small and 0
GUESTANON APP.ASIF.I CRM 10033866 10041951 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 0
GUESTANON APP.ASIF.I CRM 10033866 0
V.NOORULAIN2 External 0
APP.ASIF.IQBAL3 1991553 0
APP.ASIF.IQBAL3 1991553 Individual 0
GUESTANON APP.ASIF.I CRM 10033866 19910029 0
GUESTANON APP.ASIF.I CRM 10033866 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 10041951 External 0
GUESTANON APP.ASIF.I CRM 10033866 1991553 External 0
APP.ASIF.IQBAL3 10051712 Individual 0
GUESTANON APP.ASIF.I CRM 10033866 0
APP.ASIF.IQBAL3 1991553 0
APP.ASIF.IQBAL3 1991553 0
APP.ASIF.IQBAL3 1991553 Individual 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 Individual 0
APP.ASIF.IQBAL3 External 0
V.SABAASLAM2 0
APP.ASIF.IQBAL3 10051712 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 19910029 External 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 External 0
GUESTANON APP.ASIF.I CRM 10033866 1991553 External 0
PTCLSYS_WFPROC APP.WAQAS CRM 10052425 1991553 Individual 0
PTCL_JMS 1991553 External 0
GUESTANON APP.ASIF.I CRM 10033866 1991553 0
PTCL_JMS 1991553 0
GUESTANON APP.ASIF.I CRM 10033866 1991553 External 0
APP.ASIF.IQBAL3 APP.ASIF.I CRM 10033866 External 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 1991553 Individual 0
V.AQEELBAIG Individual 0
PTCLSYS_WFPROC APP.ASIF.I CRM 10033866 Individual 0
Reported BMTTR
83
99
83
83
83
66
65
83
65
83
83

65
83

65

87
83
83
58
83

83
65
83
65
83
83
83
83
83
83

65
87
83
65
65
77
83
83
65
83
85
83
83
83
58
83
83
65
66
87
77
83
83
72
99
65
87
58
77
83
65
108
83
65
77
70
77
72
65
82
83
72
83
65
65
83
65
65
85
65
72
70
Serial # Exchange SR # Lead Time Rectificati Status Sub Status Closed On Descriptio Type
514490465 01BTNHMK1-3344272 334 OTHER_NOIn ProgressHanded ok sarwat on
Broadband
514492761 01BTNHMK1-3347033 145 ANSWEREDIn ProgressCustomer Re-open Primary P Broadband
514493523 01BTNHMK1-3347078 142 ANSWEREDIn ProgressCustomer Re-open ... 'Com Broadband
514491105 01BTNHMK1-3347350 108 NOT_ANSWIn ProgressCustomer Re-open Ok Bilal Broadband
514490745 01BTNHMK1-3347608 101 OTHER_NOSubmitted Pending Verification Ok Lady onBroadband
514491482 01BTNHMK1-3347713 101 ANSWEREDIn ProgressCustomer Re-open ... 'Com Broadband
514493266 01BTNHMK1-3347907 95 ANSWEREDIn ProgressCustomer Re-open 4mbps notBroadband
514492444 01BTNHMK1-3347971 82 NOT_ANSWSubmitted Pending Verification ... 'Co Broadband
514492637 01BTNHMK1-3349124 57 In ProgressHanded Broadband
514492867 01BTNHMK1-3349236 55 NOT_ANSWIn ProgressCustomer Re-open 6mbps notBroadband s
514491809 01BTNHMK1-3349542 49 ANSWEREDIn ProgressHanded ... 'Co Broadband
514490760 01BTNHMK1-3349607 47 ANSWEREDIn ProgressCustomer Re-open 'Complai Broadband
514493443 01BTNHMK1-3350048 30 ANSWEREDIn ProgressCustomer Re-open ... 'Com Broadband
514491707 01BTNHMK1-3350024 28 OTHER_NOSubmitted Pending Verification 'Complai Broadband
514492090 01BTNHMK1-3350193 28 ANSWEREDIn ProgressCustomer Re-open ... 'Com IPTV
514492520 01BTNHMK1-3350409 23 ANSWEREDIn ProgressCustomer Re-open Ok......LadyBroadband
514492630 01BTNHMK1-3350420 22 In ProgressHanded Broadband
514492277 01BTNHMK1-3350529 12 In ProgressHanded Any Broadband
514490179 01BTNHMK1-3350594 10 In ProgressHanded Line Syn Broadband
514493066 01BTNHMK1-3350632 9 In ProgressHanded Broadband
514493631 01BTNHMK1-3350707 8 In ProgressAssigned CCR Naila Broadband
514493425 01BTNHMK1-3350787 6 In ProgressAssigned Broadband
514491784 01BTNHMK1-3351022 0 In ProgressAssigned Any Broadband
NRB ReasoInstallatio Alternate Phone Number
SR closed( H# 646 S 3315835574
On Spot ReHOUSE: HO 3165415966
SR closed( HOUSE: H. 3015238654
SR closed( HOUSE: H 3035064590
No ResponHOUSE: HO 3315281671
Broadband H# 659 S 3465000801
Broadband HOUSE NO 3009702722
Broadband HOUSE: H. 3455337721
Broadband H.224 ST. 3365392598
Broadband HOUSE: ED 3108750786
Broadband HOUSE: H 3348538309
Broadband HOUSE: H. 3315347374
Broadband HOUSE: HO 3245184895
Broadband HOUSE: NA 3358534606
HOUSE: H 3439529096
Broadband HOUSE: H. 3465470932
Broadband HOUSE: HO 3325262966
Broadband HOUSE: NA 3005253080
Broadband HOUSE: HO 3125032502
Broadband HOUSE: H 3315317087
Broadband HOUSE: H. 3354200848
Broadband HOUSE NO- 3343443532
Broadband HOUSE: HO 55444098

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