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Lead Time

Explanation about reduction of lead time in supply chain management

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mmakaranga3
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12 views

Lead Time

Explanation about reduction of lead time in supply chain management

Uploaded by

mmakaranga3
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Certainly!

Let’s break down the questions and provide some thoughtful answers:

Improving Lead Time in a Take-Out Sandwich Shop:


As the store manager, you want to minimize the lead time from receiving an order until closing
the payment. Here are the steps you can follow to achieve this:
Assign Roles to Staff:
Clearly define roles for each staff member involved in the process (e.g., order taker, sandwich
maker, cashier).
Ensure that responsibilities are well-distributed to avoid bottlenecks.
Training:
Train staff on efficient processes, customer service, and teamwork.
Emphasize speed without compromising quality.
Minimizing Lead Time at Minimum Cost:
Optimize the workflow by arranging workstations logically.
Streamline communication between staff.
Use technology (e.g., digital order-taking systems) to reduce manual steps.
Regularly review and improve processes to maintain efficiency.
Multiple Good Answers:
There can indeed be multiple valid approaches to minimizing lead time. Consider factors like
staff availability, customer volume, and resources.
Flexibility is key—adapt your strategy based on real-time conditions.
Smoothly Running Processes (“Read” & “Get Ready” Activities):
To improve average cycle times for taking orders (versions over 50 seconds and under):
Example 1: Streamlined Order Taking
Train staff to take accurate orders swiftly.
Use standardized forms or digital devices for order recording.
Minimize back-and-forth communication with customers.
Example 2: Efficient Cashier Process
Ensure cashiers are well-trained and organized.
Optimize the payment process (e.g., quick cash handling, efficient card transactions).
Importance of Workflow Changes and Increased Throughput:
Workflow changes directly impact lead time.
Increasing throughput (orders processed per unit of time) reduces overall lead time.
It’s not just about changing workflow; it’s about maximizing efficiency.
Variability in “Take Order” Cycle Time:
If the cycle time varies between 50 seconds and 70 seconds (with an average of 1 minute):
The average lead time will still be around 1 minute.
Variability affects predictability, but the average remains stable.
Focus on consistency and minimizing outliers.
Remember, context matters, and these answers should be adapted to your specific shop’s

situation. Regularly assess and tweak processes to maintain efficiency! 🥪🏃‍♂️💨

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