POLYTECHNIC COLLEGE OF LA UNION

(Formerly PAMETS COLLEGES)

Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

FINAL EXAMINATION

= = = Human Behavior in Organization/ Organizational Behavior = = =

1. How do individual differences contribute to organizational behavior?

Provide examples.

Individual differences are the distinctive qualities that people bring to the
workplace, including abilities, values, attitudes, and personality traits.
Organizational behavior can be greatly impacted by these variations in a number
of ways. Employees with distinct personalities, for example, could have different
communication preferences, work styles, and approaches to handling conflict.
Variations in job satisfaction, motivation, and performance may result from this.
Here are some examples of how individual differences can contribute to
organizational behavior:

• Personality: Different personalities among employees may be reflected in

their preferred methods of communication, work styles, and approaches
to handling conflict. For instance, an extroverted worker might do better
in a collaborative setting, whereas an introverted worker might prefer to
work alone.
• Values: Different values may lead to different priorities and objectives
among employees. For instance, a worker who values work-life balance
might put more importance on flexible work schedules than increased pay.
• Attitudes: Different attitudes among employees may be reflected in their
motivation and job satisfaction levels. An employee with a positive outlook,
for instance, might be more driven to deliver quality work and support the
company.
POLYTECHNIC COLLEGE OF LA UNION
(Formerly PAMETS COLLEGES)
Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

• Abilities: Employees with varying skill levels could have unique

advantages and disadvantages. For instance, a worker with excellent
analytical abilities might do well in data analysis, but a worker with
excellent people skills might do well in customer service.

These are but a few instances of how organizational behavior can be impacted
by individual differences. Organizations can foster a more diverse and
inclusive workplace that values and respects every employee by
acknowledging and utilizing these differences.

2. How can organizations enhance employee performance through

effective motivation strategies?

An essential component of organizational behavior, employee motivation can

result in improved output, better-quality work, and higher levels of job
satisfaction. Organizations can use the following powerful motivational
techniques to improve worker performance:
1. Set attainable goals: Creating SMART (specific, measurable, actionable,
relevant, and time-bound) goals for employees is an excellent motivational
technique. These objectives give workers a specific target to aim for by
outlining the requirements for attainable success. Determine each
worker's specific role in the goals when developing team-based SMART
goals so they are aware of what and how they can contribute.
2. Provide immediate praise for accomplishments: Praise frequently
elicits positive responses from workers, who are then inspired to put in
more effort. By taking the time to acknowledge or commend someone for
their achievements, you can help them feel important to the business.
Additionally, it gives them affirmation that what they're doing is effective,
which gives them a sense of empowerment.
POLYTECHNIC COLLEGE OF LA UNION
(Formerly PAMETS COLLEGES)
Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

3. Create an employee incentive program: Developing an incentive

program that pays team members directly for their achievements is
another useful tactic for raising employee motivation. This can include
rewards like bonuses, promotions, or other recognition that motivate staff
members to put in more effort and produce more.
4. Ensure a healthy work-life balance: Promoting a healthy work-life
balance among staff members can reduce burnout and boost job
satisfaction. Offering employees remote work choices, flexible work
schedules, or other perks that help them manage their personal and
professional lives is one way to do this.
5. Create a positive work environment: A happy workplace can make
workers feel more motivated and engaged. Fostering an environment of
open communication, offering chances for professional growth, and
establishing a welcoming and inclusive work environment are a few ways
to do this.
6. Encourage an open-door policy within the workplace: Fostering a
culture of open communication among staff members can foster a more
inventive and cooperative work environment. This may entail putting in
place an open-door policy that permits staff members to discuss issues or
suggestions with managers or executives.
7. Provide opportunities for career development and advancement:
Providing chances for professional growth and progress can enhance
workers' sense of ownership over their work and drive for achievement.
This can involve offering employees mentorship opportunities, training
courses, or other tools to help them grow professionally.
8. Promote team collaboration: Promoting collaboration among staff
members can aid in developing a feeling of belonging and a common goal.
This can be done by putting in place team-building exercises, forming
POLYTECHNIC COLLEGE OF LA UNION
(Formerly PAMETS COLLEGES)
Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

cross-functional groups, or giving staff members chances to work together

on projects.
By putting these strategies into practice, companies can develop a workforce
that is more engaged and driven, better able to accomplish objectives and
thrive in the cutthroat business world of today.

3. Discuss the role of power and influence in leadership within an

organizational context.

Leadership in an organizational setting is heavily reliant on influence and

power. Influence is the capacity to persuade people to act in a particular way,
whereas power is the capacity to make decisions and manage resources. To
be successful, effective leaders must possess both influence and power.

The power of position, the power of charisma, the power of relationships,

the power of information, the power of expertise, the power of rewards, and
the power of coercion are the seven bases of power that leaders can use,
according to the Center for Creative Leadership. Power is available to leaders
at all levels, but it is frequently underutilized or unacknowledged.

On the contrary, influence is the capacity to persuade people to behave in

a particular manner. Leaders have the power to inspire workers, forge bonds
with others, and foster a happy workplace. But influence can be hard to pin
down, which makes it one of the harder aspects of leadership to get right.

To accomplish their objectives in an organizational setting, effective

leaders must strike a balance between influence and power. In addition to
having decision-making and resource management skills, they must be able
to convince people of their vision. Strong interpersonal skills, emotional
intelligence, and the capacity for relationship building are necessary for this.
POLYTECHNIC COLLEGE OF LA UNION
(Formerly PAMETS COLLEGES)
Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

To sum up, influence and power are essential elements of leadership in an

organizational setting. In order to accomplish their objectives, cultivate
relationships, and foster a positive work environment, effective leaders must
be able to make the most of their power and influence. Leaders can succeed
in their roles and become more effective by realizing the value of both
influence and power.

4. Discuss the barriers to effective communication in a globalized

workplace and propose solutions.

Communication barriers can occur in a globalized workplace for a variety

of reasons. Several typical barriers include:
1. Language barriers: When individuals from various nations collaborate,
language barriers can seriously impede successful communication. It's
possible that people won't understand one another's idioms, accents, or
even the language.
2. Cultural barriers: Barriers to communication can also result from cultural
differences. Communication styles vary among cultures, and what is
considered courteous in one may be viewed as impolite in another.
3. Technological barriers: People frequently use different communication
technologies in the globalized workplace. Technological obstacles like
incompatible hardware or software may result from this.

4. Time zone barriers: It can be difficult to schedule meetings and

communicate in real time when people are working in different time zones.

To overcome these barriers, here are some solutions:

1. Language barriers: Use simple language and avoid idioms or jargon. If
possible, provide translations or use a common language.
POLYTECHNIC COLLEGE OF LA UNION
(Formerly PAMETS COLLEGES)
Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

2. Cultural barriers: Study about the communication patterns of various

cultures. Respect cultural differences and refrain from presumptions.
3. Technological barriers: Use compatible software and hardware. Provide
training and support to help people use the technology effectively.
4. Time zone barriers: Schedule meetings at a time that works for everyone.
Use asynchronous communication methods, such as email or messaging,
when real-time communication is not possible.
The smooth operation of a globalized workplace depends on effective
communication. Through comprehending and surmounting communication
obstacles, individuals with diverse cultural and ethnic backgrounds can
collaborate efficiently and accomplish shared objectives.

5. How can leaders promote constructive conflict resolution and create

a positive organizational culture?

Leaders can promote constructive conflict resolution and create a positive

organizational culture by following these strategies:
1. Encourage constructive dissent: Even if a team member's viewpoint
differs from their own, leaders should still support them in voicing their
opinions. This may encourage healthy conflict and result in more informed
decisions.
2. Manage conflict constructively: By promoting candid communication,
attentive listening, and respect for one another, leaders can effectively
handle conflict. They ought to assist their teammates in coming to a
consensus and pursuing a common objective.
3. Create a positive conflict culture: Leaders should encourage
constructive disagreement and dialogue in order to foster a positive conflict
culture. In order to aid in the development of conflict resolution skills in
their team members, they should also offer support and training.
POLYTECHNIC COLLEGE OF LA UNION
(Formerly PAMETS COLLEGES)
Don Pastor L. Panay Sr. Street, San Nicolas Sur, Agoo, La Union 2504
Tel. No. (072) 2061761 Mobile No. 09173223141 Email: [email protected]
https://www.facebook.com/PCLUOfficialpage
Twitter: @Official_PCLU Instagram: official_pclu
Member: Philippine Association of Colleges & Universities

4. Lead by example: It is the responsibility of leaders to set an example for

their team members and to act as role models for them. They ought to be
courteous, receptive to new ideas, and eager to hear opposing viewpoints.
By implementing the aforementioned strategies, leaders can foster a productive
workplace environment that values amicable dispute resolution and encourages
team members to work together and communicate well. Better decision-making,
higher output, and a workforce that is more engaged and motivated can all result
from this.