B. Tech - I Year - II Semester: Professional English
B. Tech - I Year - II Semester: Professional English
Unit –II
Listening - Google CEO Sundar Pichai’s Speech I/O 2017 Keynote
Speaking - Oral presentations
Grammar - Transformation of Sentences
Vocabulary - Idioms
Writing - Abstract Writing
Unit –III
Unit – IV
Unit – V
Questions:
1. What are the problems that the speaker discusses in the speech?
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2. What were the two tools that helped to bring the death rate down in Europe?
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3. Where is more money invested according to the speaker?
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4. Why and what does the speaker talk about Kipp schools?
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5. “It was a very ‘dynamic’ environment”. What is the speaker talking about?
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Description of pictures
Learning how to describe pictures, places, objects and persons coherently is an essential skill
for students. Effective descriptive words convey factual information, mood and character in
addition to appearance. The best descriptions draw us in and keep us rapt with attention, placing us in
a scene. The details must appeal to our senses. Phrases that merely label (like tall, middle-aged,
and average) bring no clear image to our minds. Since most people form their first impression of
someone through visual clues, it makes sense to describe our characters using visual images.
A picture description is an ideal way of practicing your English vocabulary in all sorts of fields. And
there's also a benefit for everyday life – imagine you want to show pictures of your family or home to
your foreign friends.
GUIDELINES
Scan the picture and identify the topic.
It is better to start with a general statement.
For example, ‘they are clearly both connected to the topic of science… but in two
quite different contexts’.
Use present continuous to describe what is happening. Select the relevant details.
When comparing the pictures, talk about the similarities and differences between them.
For example: ‘Both pictures show… but this one…, whereas the other one…’.
Use a wide range of vocabulary. Remember this is a picture so you cannot be 100% sure
what is happening.
Use appropriate language to show you are guessing. Speculate about the pictures.
You are not asked simply to describe what is happening.
For example: ‘He is likely to / she’ll probably find it quite tough’. Give your opinion, using
a variety of structures. If the photographs surprise you, illustrate surprise in your writing.
When you describe a picture, remember a good way to start is: This is a picture of ….
Then you can say how many people are in the picture, what clothes they are wearing and how
they are feeling, for example: do they seem happy, sad, angry? What are the people doing?
And where are they?
You can use words like Behind, Next to, In front of, to describe where people and things are in
the picture.
Exercise-1
Fill the blanks with the missing words. You can choose from:
Shopping, shelves, customers, shop assistant , paper , dark, badge ,till, happy, busy, bags
Exercise-2
Describe this picture in your own words.
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Description of a place
A good description of a 'place' helps to explain what makes it so different from other 'places'
and can give a good guide as to where it is located.
When you’re describing a place or a person, think about the specificity of the describing words
you choose. You could say, ‘The man was short’ yet the others might ask themselves ‘how
short?’ If you said ‘the man was minute’, this suggests not only that the character is especially
small in size but also registers a sense of surprise or shock (given the strength of the descriptive
word).
Whether you’re describing a ramshackle old building or a vivacious, sprightly character, use
descriptive language.
Include information on the appearance of the place, the atmosphere, its people, culture and
history.
Decide which details to include and make a paragraph plan. Use lively descriptive language to
make your description interesting. Conclude by giving a personal recommendation. Is it an
interesting place to visit? Why/why not?
These adjectives can be used for describing a place: crowded, cosmopolitan, airy, remote ,
desolate, noisy and so on.
Select details which are needed to create the impression you want your reader to have. Focus on
what is needed for plot, to create a mood, or to capture atmosphere.
1."The room was square with a window along one side. It had four chairs and a TV and video. There
was a snacks cabinet and computer in the corner. The carpet was red and the ceiling cream."
2."The room was brightly lit by a large window and housed several modern pieces of electrical
equipment but the effect was softened by a snacks cabinet and a warm red carpet."
The first description is like a list. It gives a lot of information, which is not very interesting.
The second gives an overall impression of the room and also manages to hint at the character behind it. In
this case, it suggests someone who likes technology but wants to be comfortable too.
My City
I live in Hyderabad. It’s a buzzing and crowded city. It offers great food and the best food is
Hyderabadi Biryani. There are lots of varieties of biryani. I enjoy eating this delicacy with my family every
weekend. My favourite place in Hyderabad is the Salarjung museum. I still remember the day when my
friends and I , along with our history teacher visited the museum. I was awestruck with the amazing exhibits
at the museum. My friends made fun of me and shook me violently at one instance, when I was simply
standing and staring, admiring the exhibits displayed there.
I love the vibrant Charminar because there are many places to go for shopping. Charminar is so
colorful, it is also called “choodi bazaar”, it is also called the “city of pearls” ; the markets offer
interesting design patterns of clothing, accessories, pearls and so on. If you like buying great bags and
books, you must go to Koti. I have had bought books from Koti on half the price. Your bargain skills come
to rescue when you shop at General bazaar or Paalika bazaar. Hyderabad is a city rich in tradition
and culture.
One shall never miss the majestic Golconda fort when they come to Hyderabad. I spent a great time at this
historic place on my birthday. And if you like animals you can visit the Nehru Zoological Park and see
different fish , birds and wild animals. There are other attractions too like Ramoji Film city, Qutub Shahi
Tombs, Shri Jagannath temple, Falaknuma Palace and so on. Come and see for yourself!
Exercise
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Describing a person
Describing a person or an object, an event or a process can be done verbally or in non-verbal way. It is
necessary to give information only in verbal communication when it comes to telephonic
interviews/conversations or in writing.
A. Person-
a]Body build: skinny, thin, slender, average weight, muscular, fat, chubby, plump,
overweight, obese, beer belly, average build, stocky, medium height,
tall, short, wheatish, cat-eyed, sharp-nose, etc.
b] Description of hair baldy, permed, curly hair, spikes, straight hair, shabby hair, wavy- hair,
blonde, pony, pigs tail, plaited, fringes, grey hair, broom hair etc
c] Description of nose sharp nose, blunt nose, big nose, lips etc.,
d] Facial features moustache, beard, side burns, pimples, dimples, round eyes ,square chin,
big nose, spectacled, round face, moles etc.
He is a short man with baggy pants, a tight coat, big shoes, a small derby
hat, squatty walking with his toes out and his knees wide apart. A bamboo
cane in hand, that nasty little walk and a signature toothbrush moustache is
one and only Sir Charles Spencer Chaplin. He was an English comedy
actor, a notable director and a musician. He is considered to be one of the
finest mimes and clowns caught on film. Chaplin was one of the most
creative and influential personalities in the silent film era- he acted in,
directed, scripted, produced, and eventually scored his own films. His
working life in entertainment spanned over 65 years.Some of his famous
movies are- Making a Living, The great dictator and many more.
Exercise
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Describing Objects:
Some people have a habit of noticing details and they remember them. There are a number of
things in our house, in the hall, in the kitchen, in the bedroom, etc. But, if you are asked to
describe the things in the kitchen or the hall or your own room, will you be able to describe them?
OVEN: Oven is a device for baking, grilling, heating, etc. It is an electric device. It has a see-through
glass door to view the food being cooked. There are stainless steel black heating elements at the
top and the bottom of the oven. They are controlled by a thermostat to provide uniform temperature
inside the oven. We can see these through the glass door. There is a wire grill inside the oven.
The glass door is a drop-down front door, which gives you easy access to the interior of the oven.
On the top right hand side, there is a black knob for temperature control. Below that there is a
heater selection knob. There are heater indication lights also. It is a very useful device in the kitchen.
We can use it for toasting bread. It can grill the sandwiches for us. It can also be used to fry
groundnuts, etc.
Exercise
A paragraph is a group of sentences that share the same idea. We use paragraphs to structure
our writing and to make it easier for the reader to follow. Write down information and ideas
relating to that topic. Once you have a clearer idea of what you want to address in your paragraph,
you can start organizing your thoughts by writing down your ideas on a notepad or word document.
Paragraphs can contain many different kinds of information. Regardless of the kind of information
they contain, all paragraphs share certain characteristics. One of the most important of these is a
topic sentence.
Topic Sentence: The first sentence of your paragraph needs to be the topic sentence. A topic
sentence is an introductory line that addresses what the main idea or thesis of the paragraph is
going to be. It should contain the most important and relevant point you wish to make regarding
your topic, thus summarizing the paragraph as a whole.
Supporting Sentences: Once you have written and are happy with your topic sentence, you can start
to fill in the rest of your paragraph. This is where the detailed, well-structured notes you wrote earlier
will come in handy. Make sure that your paragraph is coherent, which means that it is easy to
read and understand, that each sentence connects with the next and that everything flows nicely as a
whole. To achieve this, try to write clear, simple sentences that express exactly what you want to say.
Concluding Sentence: The concluding sentence of your paragraph should tie everything together.
A good concluding sentence will reinforce the idea outlined in your topic sentence, but now it has all
the weight of the evidence or arguments contained in your supporting sentences behind it. After
reading the concluding sentence, the reader should have no doubt as to the accuracy or
relevance of the paragraph as a whole.
Note: Paragraphs should never contain more than one central idea. If a given idea has multiple points
or facets, then each individual aspect of the idea should be given its own paragraph. A new paragraph
is also used each time you are contrasting two points or presenting each side of an argument.
introverted, or socially awkward youth with a new avenue of communication that often makes
it
Concluding Sentence:
Even though there are large number of risks and downfalls associated with social networking,
when
the tool is used correctly and the youth are instructed on correct usage, it offers considerable
To show addition: again, and, also, besides, equally important, first (second, etc.),
To give examples: for example, for instance, in fact, specifically, that is, to illustrate
To contrast: although, and yet, at the same time, but, despite, even though, however, in contrast,
in spite of, nevertheless, on the contrary, on the other hand, still, though, yet
To show time: after, afterward, as, as long as, as soon as, at last, before, during, earlier,
finally, formerly, immediately, later, meanwhile, next, since, shortly, subsequently, then,
thereafter, until, when, while
To show place or direction: above, below, beyond, close, elsewhere, farther on, here,
nearby, opposite, to the left (north, etc.)
hence, if, otherwise, since, so, then, therefore, thus…..
To indicate logical relationship: Accordingly, as a result, because, consequently, for this
reason,
Exercise
IF CLAUSES
Conditional sentences have two parts: the if-clause and the main clause.
The IF-clause introduces a condition. The main clause is the result of that condition
If it rains is the if-clause and I will cancel the trip is the main clause.
There are some rules which we need to follow in using “if” clause sentences.
If the ‘if clause’ is in simple present tense, the main clause is to be in simple future
tense. Ex:-
If he invites me, I will attend the party.
If I go fast, I will catch the bus.
If she calls me, I can go to meet her.
If they play well, they will win the game.
If the ‘if clause’ is in past perfect tense, we can write the main clause with would have.
If the if clause is written in subjective mood, we can write the main clause with would.
Note: - For all plural and singular subjects we use only “were”.
Exercise:
Choose the right answer from the given options to fill in the blanks of the following ‘If’ clause
sentences.
BUSINESS VOCABULARY
Working in a business environment you will feel the need to learn a raft of new words not covered
by Standard English Vocabulary. Sooner or later you will be exposed to obtain new skills
such as speaking on the phone in the most professional manner, creating an outstanding CV, writing
letters to your partners or making unique presentations.
In order to handle all of these tasks with dignity and honor you need to get acquainted with so called
business vocabulary. By the way, according to research conducted by Global English almost 100%
of employees are of the firm opinion that inadequate business language skills result in
poor communication and misunderstanding between co-workers or business partners.
In order to climb up the career ladder with more ease and in a short period of time you need to
have competency in business vocabulary.
BASIC BUSINESS TERMS
1. Personnel
The people who work for a company or organization
2. white-collar workers
workers in offices and other non-production phases of industry
3. terminate, fire
If some did something wrong and is forced to leave the company
4. laid off
losing or leaving jobs because their employer has closed or moved
5. cost-effective
delivers a given level of service at least cost
6. outsourcing
the transfer of a business function to an external service or component provider
7. benchmarking
system to compare ones performance to performance levels in other companies
8. Branding
creating brands and keeping them in customer’s minds through advertising, product and
package design, etc.
9. Generic products/generics
a product which doesn’t have a brand name, therefore any company can manufacture it
10. Franchise
the right to sell a company’s products in a particular area using the company’s name
11. Franchisee
someone who is given or sold a franchise
12. Franchisor
the company which offers franchises
13. invoice
a document asking for payment and showing how much to pay
14. balance sheet
A statement that shows the value of a company’s assets and its debts
15. auditor
Someone whose job is to carry out an official examination of the accounts of a business and to
produce a report
UNIT 2
GOOGLE CEO SUNDAR PICHAI’S KEYNOTE AT 2017 I/O CONFERENCE
Listen to the audio keenly and fill in the blanks with the missing words:
Two years ago, at Google I/O, we _______ photos as a way to _________ users’ photos using
machine learning. And today, we are over 500 million_________ users. And every single day, users
upload 1.2 billion photos to _______. So the _________ of these products are amazing. But they are
all still ________ up their way towards ______, which I’m excited, as of this week, we crossed over 2
billion active _______ of Android. As you can see the _________is pretty happy too, behind me.
So it’s a ________to serve users at this scale. And this is all because of the________ of mobile and
smart phones. But _________is_______ again. We spoke last year about this important shift in
computing, from a mobile-first to an AI-first _________.
_______ learning is what allowed us about two weeks ago to ________ support for ________ users in
Google Home, so that we can _________ up to six people in your house and _________ the
experience for each and every one. So _________ is becoming an important ________ in our
products.
Talking about ________, we are excited about designing better machine learning models, but today, it
is really time ________. It’s a __________ effort of a few engineers and scientists mainly machine
learning _____. We want it to be possible for hundreds of thousands of _______ to use machine
learning. So what better way to do this than getting neural nets to design better neural nets? We call
this approach AutoMl. It’s learning to learn. So the way it works is we take a set of ________ neural
nets. Think of these as little baby _______ nets, and we actually use a neural net to _____ through
them till we arrive at the best neural net. We use a ____________ learning approach. And it’s — the
results are _________. To do this is computationally hard, but _____ TPUs put it in the _______ of
possibility. We are already_________ state-of-the-art in ___________ tasks like CIFAR image
recognition.
So we’re making _________ progress in applying machine learning and we’re applying it across all
our products. But the most important product we are using this is for Google Search and Google
Assistant. We are evolving _________ to being more ________ for our users. This is why last year at
Google I/O we spoke about the _______, and since then we have launched it on Google ________and
Google Home, and today it’s available on over 100 million devices.
ORAL PRESENTATION
What is an Oral Presentation?
An oral presentation is a short talk on a set topic. In an oral presentation one or more students give a
talk to a group and present views on a topic based on their readings or research. The rest of the group
then joins in a discussion of the topic.
Performance Anxiety
Most people feel nervous about speaking in front of a group and that’s not a bad thing—a bit of
adrenalin can help a performance. However, an oral presentation is a performance, so you need to act
the part of a confident speaker. To make sure that ‘stage fright’ doesn’t become a problem, here are
some strategies to try:
• Being well-prepared and organized reduces anxiety and makes presenting easier. Make sure
you’ve prepared and rehearsed, that your notes are arranged in correct order and any visuals work
without any problems.
• Take a few deep breaths. Breathing slowly and evenly will calm you down especially if you’re
prone to ‘the shakes’ (in your hands or your voice) when you’re nervous.
• Stand in a balanced position, facing the audience, feet apart. Smile!
• If you feel nervous, tell the group you’re presenting to— they will understand. Remember that the
audience consists of your colleagues and friends. They want you to succeed.
Preparing a Presentation
If you are able to choose a topic, select the one that you have some
questions about and that interests you the most.
Examine the topic provided to you carefully and make sure you know exactly what to do.
Research your topic.
Have a clear, organized structure for your oral presentation.
Brainstorm your topic and write a rough outline in point form.
Organise your material and write a draft—think about the length of time you have to speak and
the amount of information you can include.
Summarize your draft into points.
Plan and prepare your visual aids.
Rehearse your presentation and get its length right. Ask a friend to listen and time your
presentation.
1. Introduction - Start your talk by greeting the audience and introducing yourself. Outline
the main points and state your topic and tell the audience what your presentation will
cover. A good introduction will capture an audience’s attention.
2. Body - Move from one point to the next by using phrases (such as ‘Firstly ... secondly’ ...
‘finally’). Develop the main points and present examples and evidence. Make sure you
provide clear links between main points and explanations. Use visual aids to engage the
interest of your audience and ‘show’ instead of just ‘tell’. Emphasize important
information. Tell your audience when information is particularly important or interesting.
Tell them why.
3. Conclusion - Take the opportunity to show that you have covered all the points you made
in your introduction. Express your own conclusions about the opinion/argument. Don’t
introduce any new information in the conclusion. You can signal your conclusion with the
phrase ‘In conclusion ...’ Thank the audience, and invite questions.
Starting well
• Stand in a balanced position, facing the audience, feet apart - this helps you to appear confident.
Don’t slouch, shuffle about or lean against the furniture.
• Take a deep breath and wait for the group to focus their attention on you before you start to
speak.
• Greet the audience and introduce yourself, even if they already know you.
• Smile! Your audience will react warmly and if you can’t feel relaxed you can at least appear that
way.
Delivery
• Don’t read your presentation word-for-word from a script or from PowerPoint slides - listening to
someone read aloud is boring for an audience. Aim to talk instead.
• Written and spoken language is different. Use appropriate language; generally a formal but
conversational tone is best (avoid slang or colloquial language).
• Speak clearly and at a moderate pace. Don’t rush; nervous speakers tend to speed up, so try to pace
yourself.
• Slow down to emphasize key points.
• Don’t be afraid to pause. Short pauses can add emphasis to important points and give you a chance
to collect your thoughts.
• Make eye contact with your audience. Don’t just look at your tutor or stare off into space. A good
technique is to divide the room into three sections (left, middle and right) and sweep your eyes
across the audience. If you don’t want to look anyone in the eye, look at a point in the middle of
their foreheads occasionally.
• Rehearse with your visual aids to make sure they work.
• Time yourself to make sure you stay within the allotted time limit.
• Keep your body turned toward the audience and your body language open and friendly.
Answering questions
After your presentation, members of your class may ask you questions. Don’t be afraid of questions;
they are a positive sign. They show that the audience is listening and interested.
• Listen carefully to the question. Repeat or paraphrase the question so you are sure you
understand it and so everyone in the audience hears it.
• If it is a long question, try breaking it up into sections, and answer them one by one.
• Be brief and to the point and avoid introducing new information.
• If you don’t know the answer to the question, it’s OK to say so - you can’t know absolutely
everything about your topic. Get the group involved by opening the question up to the audience
and letting someone else answer it! If no one else can, you can always offer to find out the answer
for them at a later date.
TRANSFORMATION OF SENTENCES
A sentence is a grammatical unit made up of one or more words (Go! is a sentence, as is The
cat sat on the mat.). Sentences begin with a capital letter and end with a full stop, a question mark
or an exclamation point. Sentences can be simple, compound, and complex, depending on the
thoughts they convey and how they're structured.
SIMPLE SENTENCE
COMPOUND SENTENCE
A compound sentence refers to a sentence made up of two independent clauses (or complete
sentences) connected to one another with a coordinating conjunction (For, And, Nor, But, Or, Yet,
So).
1. Joe waited for the train but the train was late.
2. I like bananas and I like grapes.
3. The shoplifter had stolen clothes, so he ran once he saw the police.
You should avoid beginning a sentence with "and," "or," "but," or the other coordinating
conjunctions.
COMPLEX SENTENCES
Dependent clauses begin with subordinating conjunctions. Below are some of the most common
subordinating conjunctions:
The dependent clauses can go first in the sentence, followed by the independent clause, as in the
following:
Note: when the dependent clause comes first, a comma should be used to separate the two
clauses.
1. Because Mary and Samantha arrived at the bus station before noon, I did not see them at the
station.
2. While he waited at the train station, Joe realized that the train was late.
3. After eating lunch at The Cheesecake Factory, Tim went to the gym to exercise.
Conversely, the independent clauses can go first in the sentence, followed by the dependent clause,
as in the following:
Note: When the independent clause comes first, a comma should not be used to separate the
two clauses.
1. I did not see them at the station because Mary and Samantha arrived at the bus station before
noon.
2. Joe realized that the train was late while he waited at the train station.
3. Opinionated women are given disadvantages in societies that privilege male accomplishments.
In many cases, a sentence can be written in three different ways, making it simple,
complex or compound as the case may be.
Some examples:
Despite being poor he is honest. Though he is poor he is honest. He is poor but he is honest.
Being punished he wept. As he was punished, he wept. He was punished and /so he
wept.
enough/too ….to so…..that(negative)
very…..and
He is too weak to walk. He is so weak that he cannot walk.
He is very weak and he cannot
Without If/In case walk.
Without reading you will fail. If you do not read you will fail or
1. Krishna went to market. Krishna bought vegetables. (change into compound sentence)
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2. He is my uncle. He is 50 years old. (change into complex sentence)
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3. Raju sang a song and crossed the river. (change into simple sentence)
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4. He played cricket to become a famous cricketer. (change into compound sentence)
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5. It was raining, but he did not stop doing the work. (change into complex sentence)
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6. Kiran felt sick and took the medicine. (change into simple sentence)
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IDIOMS
English idioms are an important part of everyday English. They come up all the time in both written
and spoken English. Because idioms don't always make sense literally, you'll need to familiarize
yourself with the meaning and usage of each idiom. That may seem like a lot of work, but learning
idioms is fun, especially when you compare English idioms to the idioms in your own language.
Learning to use common idioms and expressions will make your English sound more native, so it's a
good idea to master some of these expressions.
Exercise 1
1. My parents were on pins and needles while I was writing my EAMCET exam..
A. excited. B. curious. C. anxious D. disturbed
2. Ignoring his father’s warnings, he burnt his fingers by starting a new business.
A. felt ashamed B. Got into trouble C. Suffered loss. D. burnt his hand in fire.
3. I found my son burning the midnight oil to secure good rank.
A. wasting oil B. Too much interested C. reluctant D. working hard
4. He had to eat a humble pie in starting a row with his neighbor over a trifle.
A. To feel sorry and apologies for a wrong B. to take simple food
C. To remain without food D. To be punished for doing something wrong.
5. By disobeying the orders of his boss, John will have to face the music.
A. go to a party B. To invite a trouble C. face the problem D. listen to music
Exercise 2
Collect any five idioms and write their meanings in the given space.
1.
2.
3.
4.
5.
ABSTRACT WRITING
An abstract summarizes, usually in one paragraph of 200 words or less. To write an abstract, finish
your paper first, then type a summary that identifies the purpose, problem, methods, results, and
conclusion of your work. After you get the details down, all that's left is to format it correctly. Since
an abstract is only a summary of the work you've already done, it's easy to accomplish!
MAJOR ASPECTS:
1) Identify your purpose. So what? Why does this matter? The reader wants to know why your
research is important, and what the purpose of it is. Start off your abstract by considering the
following questions:
Why did you decide to do this study or project?
How did you conduct your research?
What did you find?
Why is this research and your findings important?
Why should someone read your entire essay?
2) Explain the problem at hand. Abstracts state the “problem” behind your work. Think of this as
the specific issue that your research or project addresses. You can sometimes combine the problem
with your motivation, but it is best to be clear and separate the two.
What problem is your research trying to better understand or solve?
What is the scope of your study - a general problem, or something specific?
What is your main claim or argument?
3) Explain your methods. Motivation - check. Problem - check. Methods? Now is the part where you
give an overview of how you accomplished your study. If you did your own work, include a
description of it here. If you reviewed the work of others, it can be briefly explained. Discuss your
own research including the variables and your approach.
Describe the evidence you have to support your claim
Give an overview of your most important sources.
4) Give your conclusion. This should finish up your summary and give closure to your abstract. In it,
address the meaning of your findings as well as the importance of your overall paper. This format of
having a conclusion can be used in both descriptive and informative abstracts, but you will
only address the following questions in an informative abstract.
What are the implications of your work?
Are your results general or very specific?
SAMPLE ABSTRACT
Indian Sports
Sports are an integral part of any society and so in India. But the disappointing performance of the
Indian athletes and players in the Olympic has made the people to think about the condition of sports
in India. Despite our huge size in terms of population, we have not been able to leave our impact on
international sports. In this paper I focus on the reasons that lead to such a disappointment of Indian
sports in international arena. Starting from wrong policy makers to the worse infrastructure all
contribute to demean the motivation of the athletes. Cricket being the other reason as sponsorship, fan
support and media all focus on it hence resulting in ignoring other sports. In fact it has been again and
again pointed out that politics in the Sports Organizations of India has spoiled the sports. Under such
circumstances, it is not possible to raise the standard of sports in India. This paper will through light
on the reasons of the downfall of Indian sports as well as offer solutions for the same.
UNIT III
INTERVIEW TECHNIQUES
To meet the challenges of professional life, one has to be familiar with many skills to grab the
attention of an interviewer, out of which Interview skills are the basic necessities to meet up the
future challenges with success.
TYPES OF INTERVIEWS:
There are many types of interview like Information gathering interview, appraisal interview, exit
interview, hiring interview, college/ university interview, persuasive interview, counseling interview
and many more.
Hiring/Entrance Interview is one of the best known and the most widely experienced type of
interview, where an interviewer is taken by Human Resource Manager/ Educational Expertise. To
reduce your chances being rejected, here are some basic professional skills, which will lead you
towards the path of success in your interview.
PRE-INTERVIEW PLANNING:
One should have to be prepared in advance for an interview. It’s the only way through which one
can gain the trust of an interviewer.
An interviewer always attempt to find answers for the following.
Why they should select you?
What are the qualities, which you have and other do not have?
How can you benefit their organization?
If you can show your trust, your confidence, your commitment, and appropriate skills, then you
could win a successful future.
Interview is a form of oral communication. It’s one to one, or one to group interaction, where an
applicant proves themselves as a unique person to be the part of an organization.
Remember that interview is always pre-planned and structured. It’s a formal presentation between
an interviewer and an interviewee.
Only those pass it with flying colors, who are original and show their interest with confidence and
who present themselves appealing.
TIPS:
AFTER INTERVIEW
With a pleasing smile, say thanks and ask about the next step in the process. Follow up. Call them
if you do not get a call within a given time frame and don't forget to write a thank you letter to an
organization for taking out their precious time for your interview.
Few of the traditional interview questions, which an organization might ask are
1) You can never predict every question that you will encounter, so approach the interview with an
inventory of important points. Make a list of the points about yourself that you want the interviewer
to know.
2) Consider each question an opportunity to provide some of this information. Don't assume anything.
You will be evaluated on your answers, not your resume.
3) Pause a couple of seconds before you respond to each question, even if you know exactly what
you want to say. Take this time to quickly plan your answer, this helps to avoid misunderstandings
and produces much more concise answers.
4 ) If you don't understand a question, ask for clarification. This is expected and is preferable to
providing an unsuitable answer. If you need time to collect your thoughts - take it. It is better to think
for a few moments and make sure that your answer is doing you justice.
6) The interview is an opportunity for you to sell yourself. Don't be afraid to 'blow your own horn.' As
long as you can back up what you are saying with examples which demonstrate that what you are
saying is true, you are not bragging.
7) Be very positive. Don't complain about anything Also, avoid negative words.
GRAMMAR
DIRECT SPEECH AND INDIRECT SPEECH
When the reporting or principal verb is in the Past Tense, all Present tenses of the direct are changed
into the corresponding Past Tenses.
Direct: He said, “I am unwell.”
Indirect: He said that he was unwell.
If the reporting verb is in the Present or Future Tense, the tenses of the Direct Speech do not change.
Direct: He says/will say, “I am unwell.”
Indirect: He says/will say that he is unwell.
The Tense in Indirect Speech is NOT CHANGED if the words within the quotation marks talk of a
universal truth or habitual action.
Direct: They said, “We cannot live without water.”
Indirect: They said that we cannot live without water.
Modals that DO NOT Change: Would, Could, Might, Should, Ought to.
Direct: He said, "I should face the challenge.”
Indirect: He said that he should face the challenge.
Reporting Verb like ‘said/ said to’ changes to asked, enquired or demanded Direct: He said to me,
“What are you doing?”
Indirect: He asked me what I was doing.
If sentence begins with auxiliary verb, the joining clause should be if or whether.
Direct: He said, “Will you come for the meeting?”
Indirect: He asked them whether they would come for the meeting.
If sentence begins with ‘wh’ questions then no conjunction is used as the "question-word" itself act as
joining clause.
Direct: “Where do you live?” asked the girl.
Indirect: The girl enquired where I lived.
Indirect Speech is introduced by some verbs like ordered, requested, advised and suggested.
Forbid(s)/ forbade is used for the negative sentences. The imperative mood is changed into the
Infinitive.
Indirect Speech is introduced by some words like grief, sorrow, happiness, applaud. Exclamatory
sentence changes into assertive sentence and Interjections are removed.
The first person of the reported speech changes according to the subject of reporting speech.
Words expressing nearness in time or place in Direct Speech are generally changed into words
expressing distance in Indirect Speech.
Now -- then ; Here – there ; Ago -- before ; Thus – so ; Today -- that day ; Tomorrow -- the
next day ; This -- that ; Yesterday -- the day before ; These -- those ; Hither—thither ; Come –
go ; Hence – thence ; Next week/month -- following week/month
Examples
Tip 9: Punctuation
The words that are actually spoken should be enclosed in quotes and begin with a capital letter
Example: He said, “You are right.”
Comma, full stop, question mark, or exclamation mark must be present at the end of reported
sentences and are placed inside the closing inverted comma or commas.
Example: He asked, “Can I come with you?”
If direct speech comes after the information about who is speaking, comma is used to introduce the
piece of speech, placed before the first inverted comma.
Example: She shouted, “Stop talking!”
Example: “Thinking back,” she said, “he didn't expect to win.” (Comma is used to separate the
two reported speech and no capital letter to begin the second sentence).
1. Use the reporting verb, "say" or "said to" in its correct tense.
2. Remove the conjunctions "that, to, if or whether etc" wherever necessary.
3. Insert quotation marks, question mark, exclamation and full stop, as per the mood of the sentence.
4. Put a comma before the statement.
5. Write the first word of the statement with capital letter.
6. Change the past tense into present tense wherever the reporting verb is in the past tense.
7. Convert the past perfect either into past tense or present perfect as found necessary.
Example
VOCABULARY
Standard Abbreviations
1. HR: Human Resources
2. ATM: Automated Teller Machine
3. UFO: Unidentified Flying Object
4. HIV: Human Immunodeficiency Virus
5. IQ: Intelligence Quotient
6. PIN: Personal Identification Number
7. FBI: Federal Bureau of Investigation
8. CCTV-Closed-Circuit Television
9. LPG- Liquefied Petroleum Gas
10. AC - Alternating Current
11. HDFC- Housing Development Finance Corporation
12. AM - ante meridiem
13. PM - Post Meridiem
14. AC - Alternate Current
15. BCCI-Board of Control for Cricket in India
16. BBC-British Broadcasting Corporation
17. BHEL-Bharat Heavy Electronics Limited
18. BSF-Border Security Force
19. CBI-Central Bureau of Investigation
20. CRPF-Central Reserve Police Force
EXERCISE:
1. Fill in the blanks with the full forms of the abbreviations which are in bold.
c. My father was a young man when he joined CRPF. He was posted on the borders of
Jammu.___________________________________________________
e. Many soldiers laid down their lives during the LOC war at Kargil.
_________________________________________________________
f. These days, CCTV has become a norm to bring down crime rate of Hyderabad.
____________________________
g. All of us have accounts in HDFC.
_________________________________________________________
h. You are not supposed to mishandle the CPU in the English lab.
_________________________________________________________
WRITING
Dear Sir/Madam,
I have been an active member of the academic project Capillary Evaporate Cooler & have got a
practical knowledge during this project tenure. I have also attended an Industrial Training program at
National Thermal Power Cooperation, where we experienced and learnt about steam cycle.
I believe that my communication skills, technical skills and positive work ethics would make
me an asset to your organization.
I would like to be a part of this reputed firm, where I can utilize my skills, knowledge & talent.
This would be the right opportunity and I strongly believe that if given a chance I will prove
myself and contribute to the growth and success of the organization. Please find my
detailed CV for your consideration. Should you need any more details, please do let me know.
Thanking you for your time and looking forward to hear from you.
Sincerely,
(Amit Singh)
Enclosure
Resume and related testimonials
UNIT-IV
TELEPHONIC INTERVIEWS
Telephonic interviews are scheduled to determine whether the candidate is competent to face the
personal interview or not. Basically, a telephonic interview is the first contact, the candidate
establishes with the company. Such interviews are often used for short listing the candidates in order
to narrow the crowd of applicants who will be invited for face-to-face interviews. Moreover,
telephonic interviews minimize the expenses involved in interviewing distant candidates.
However there are many advantages in telephonic interviews but there are some complexities
and challenges associated with it.
The candidate can't see the interviewer face-to-face, and therefore their body language
can’t be analyzed. Here, the concept of seeing into their eyes and gesticulation is
nowhere. In telephonic interviews, candidates cannot show the confidence in terms of
greeting smile and sitting style.
Every person is not gifted with the attractive Anchor-Like Voice. Sometimes, the
candidate is very good in personality and knowledge, but voice is not very impressive.
Moreover, pronunciation and dialect of every person is different depending upon the
region which is one of the obstacles in effective communication. In this case, telephonic
interviews are not successful.
Use the person's title (Mr. or Ms. and their last name.) Only use a first name if they ask
you to.
Take your time - it's perfectly acceptable to take a moment or two to collect your
thoughts.
Remember your goal is to set-up a face-to-face interview. After you thank the
interviewer ask if it would be possible to meet in person.
TELEPHONIC EXPRESSIONS
We need to make sure that we are using relevant job-seeking related phrases and expressions.
Examples:
Could you repeat that please?’
Could you speak a little more slowly please?
Would you mind spelling that for me please?’
Could I ask who’s calling, please?
How may I help you?
Do you mind waiting a few minutes?
Thanks for calling. I’m calling to clarify…
I’d like to leave him a message.
When is a good time to call?
Good morning! Quick Translations, Alice speaking. How may I help you?
May I (please) speak to Mr. Smith?
ANALOGY-1
Analogy is a comparison between one thing and another, typically for the purpose of explanation or
clarification. The relationships that are found in analogy questions fall into several general types.
1. Object/its characteristics
2. Letter relationship
3. Similarity/contrast
4. Completion
EXERCISE-1
AUXILIARY VERBS
An auxiliary verb (abbreviated aux) is a verb that adds functional or grammatical meaning to
the clause in which it appears, such as to express tense, aspect, voice, emphasis, etc. Auxiliary
verbs usually accompany a main verb. The main verb provides the main semantic content of the
clause. Auxiliary verbs are also called helping verbs, helper verbs, or (verbal) auxiliaries.
Auxiliary verbs are so called because they help to form the various tenses, moods, and voices of other
verbs. The principal ones are be, do, and have.
1. Be is used with other verbs (Be forms-is, am, are ,was, were)
- to form continuous tenses and the passive voice:
She is reading a magazine.
We were talking to them for ages.
England was beaten by Germany in the final.
Exercise-1
I. Fill in the blanks with correct auxiliary verb.
The resume is a summary of background facts in list form. It should be designed for quick
reading, the resume lists facts about the candidate.
There are several basic types of resumes you can use to apply for job openings. You can choose
to write a chronological, functional, combination, or a targeted resume. Each resume type is used
for different purposes. Therefore, when deciding which type of resume to use, you have to think
about your current circumstances.
Chronological Resume
A chronological resume starts by listing your work history, with the most recent position listed
first. Below your most recent job, you list your other jobs in reverse chronological order.
Employers typically prefer this type of resume because it's easy to see what jobs you have held
and when you have worked at them. This is the most common resume type. This type of resume
works well for job seekers with a strong, solid work history. If you are starting your career, or if you
are changing career fields, you might consider a different resume type.
Functional Resume
A functional resume focuses on your skills and experience, rather than on your chronological work
history. Instead of having a “work history” section at the top of your resume, you might have
a “professional experience” or “accomplishments” section that lists various skills you have
developed
over the years. Functional resumes are used most often by people who are changing careers or who
have gaps in their employment history. It is also useful for people who are new to the workforce, have
limited work experience, or who have a gap in their employment.
Combination Resume
A combination resume is a mix between a chronological resume and a functional resume. At the top
of the resume is a list of one’s skills and qualifications. Below this is one’s chronological work
history. However, the work history is not the focus of the resume and typically does not take up much
space on the resume. With this type of resume, you can highlight the skills you have that are relevant
to the job you are applying for, as well as provide your chronological work history.
Targeted Resume
A targeted resume is a resume that is customized to specifically highlight the experience and skills you
have that are relevant to the job you are applying for. It takes more work to write a targeted resume
than to click to apply with your existing resume. However, it's well worth the effort, especially when
applying for jobs that are a perfect match for your qualifications and experience.
Before delving into what information you should add, it’s important to remember that the information
you include will largely depend on the format you choose. With that being said, below is a general
guide to what information you should add and the order in which you should add it.
I. Contact Information
The contact information section is pretty self-explanatory. This section does not require a label
(Contact Information or Contact Details). When listing your contact details you should follow this
order:
With regards to format, the qualifications summary is a bullet point list (ranging from 4 to 6 points)
of your most outstanding career achievements. Avoid using generic statements and try to list your
skills in a way reflects your unique voice.
Dos
Don’ts
I lack experience.
Career Objective
A resume objective, also referred to as a career objective, is a 2-3 sentence statement that provides
an overview of your skills and experience. This resume introduction is best for entry-level candidates.
Dos
I am an entry-level applicant.
I do not have in-depth experience in the industry.
I am a recent college graduate.
Don’ts
Professional Profile
The professional profile is a combination of both the career objective and qualifications summary. It
is also the most flexible of the three styles as it can be formatted as short paragraph of bullet-point
list.
III. Professional Experience
The section is the core of your resume, where you are tasked with proving the skills you have listed in
the qualifications summary or career objective. When it comes to labeling this section some use
“Relevant Experience,” or “Work Experience” as an alternative to “Professional Experience.”
IV. Education
Having a solid education section helps to display the foundation of your knowledge and expertise.
Depending on your professional experience, you may want to consider switching the order of the
professional experience and education sections.
The names of your university, community college, or technical school(Don’t include high school
unless you did not attend college)
Degree(s)
GPA (only include if your GPA is above 3.0, round up to the first decimal place , and use this format:
GPA: 3.5/4.0)
Awards/Honors/Activities
Grants
Academic Honors
Scholarships
Volunteer positions
Professional Affiliations
Technical Skills
Some careers, such as those in the IT or Engineering fields, require specialized knowledge and hands-
on skills. Within the IT industry, a software manager’s responsibilities will differ from company to
company. A technical skills section is helpful in showcasing your knowledge of specific systems.
To prevent this section from taking up too much space, try breaking up this section into categories
and list your skills within each. For example:
What to include:
M A. SANDEEP
1234 North 55 Street
Begumpet, Hyderabad 68005
(040) 292-2345
[email protected]
SUMMARY OF QUALIFICATIONS
Exceptionally well organized and resourceful Professional with more than six years
experience and a solid academic background in accounting and financial management;
excellent analytical and problem solving skills; able to handle multiple projects while
producing high quality work in a fast-paced, deadline-oriented environment.
EDUCATION
Bachelor of Science : Osmania University, Hyderabad (In Progress)
Major: Accounting Minor: Computer Information
Systems Expected Graduation Date: January, 20xx GPA to date: 3.95/4.00
PROFESSIONAL ACCOMPLISHMENTS
WORK HISTORY
PROFESSIONAL AFFILIATION
COMPUTER SKILLS
LISTENING
You will hear an interview with Tanmay Bakshi, World's Youngest IBM Watson Programmer
at ITUWTDC, World Telecommunication Development Conference, 2017
For each question, 1 – 15, mark one letter (A, B, or C) for the correct answer.
After you have listened once, read the questions.
Replay the recording before answering the questions.
1. Through which social networking platform/website was Tanmay Bakshi invited to attend the
conference?
a. Facebook
b. Livedin
c. LinkedIn
PROFESSIONAL ETIQUETTE
INTRODUCTION
Professional etiquette is an unwritten code of conduct regarding the interactions among the members
in a business setting. When proper professional etiquette is used, all involved are able to feel more
comfortable, and things tend to flow more smoothly. Professional etiquette plays a monumental role
in making a lasting positive first impression. In professional situations, displaying proper etiquette can
give you a competitive edge over others who may not be using proper etiquette. Likewise, failing to
use the correct etiquette may result in being overlooked for employment or losing other valuable
opportunities. Professional etiquette can be applied to many areas of an individual's work life
including e-mails, phone calls, and business meetings.
In a corporate world, every action and every behavior is noticed. You need to be at the best of your
professional behavior. Professional etiquette is something that you just cannot ignore. It adds to your
overall personality and affects your profession especially when you go for client meetings, business
development, sales pitch etc.
Always listen to fellow members or clients in a meeting attentively. A good listener is always
appreciated. Do not interrupt anyone. However, if you do so unintentionally, apologize and let
the other person finish.
Do not be too aggressive while conversing. Be strong in your communication but present it
calmly. Your tone should always be polite.
Maintain a good body language and eye contact. While talking, look at everybody so that they
feel you are not are not talking to just one person.
Keep your conversations short and to the point. Do not make it speech-like.
Try and avoid getting personal at anyone to avoid any sort of conflicts. Be reasonable in your
arguments and politely beg to differ in case you do.
Avoid harsh tone and polish your language. Maintain your sobriety and politeness. Avoid
fidgeting of any sort and do not put your hands on the face while in a conversation.
Professional handshakes should be firm. However, ensure your handshake is not so firm that it
crushes or hurts the other person’s hand. Be confident while shaking hands and do not forget
to smile.
Always wear neat and nicely pressed formal clothes during meetings. Choose sober colors like
white, beige, blue, brown, black etc. Women should avoid wearing dresses that expose too
much.
Do not wear very heavy make-up. Be neat and clean. Make sure that you have well manicured
nails. Do not wear jewellery that is too heavy or chunky.
You can wear heels for a good body posture. Maintain a good hair style and tie them up for a
cleaner look. Wear clothes which you are comfortable in so that you can carry them well. This
is very important while you are in a business meeting or client presentation. Men should also
be neatly dressed. Always polish your shoes.
Keep your nails and hair short. Wear a good belt and a tie.
When you are introduced to someone, stand up to meet or greet the person, shake hands or nod
your head and smile.
While having official dinner, offer the seat to your guests first, in some case, clients. Be
punctual and thank the host for the dinner. Initiate conversations while waiting for the food.
Avoid pointing the knife or fork towards the other person while eating and speaking. Learn
basic table manners to dine with a potential client or an important business meet.
Avoid talking when there is food in your mouth. Switch off or put your mobile phones in
silent mode while in a meeting. In case it is an urgent call excuse yourself and take permission
for taking the call.
COMMON ERRORS
Introduction to Common Errors in English Usage:
The concept of language errors is a fuzzy one. I’ll leave to linguists the technical definitions. Here
we’re concerned only with deviations from the standard use of English as judged by sophisticated
users such as professional writers, editors, teachers, and literate executives and personnel officers.
EXERSICE 1
3. We’re used to have a lot of work to do, so meeting the deadline won’t be a problem.
6. Please borrow me your badge so I can get into the storage closet.
7. I can’t finish this by the end of the day. Even though I spend all day on it, I won’t finish on time.
9. The Old Man and the Sea was written for Ernest Hemingway.
10. Our office is near to the airport, so it will be easy for you to get here.
Exercise 2
1. . We have many stuffs to do this week, so I don’t know if I can go to English class.
4. I always try to do things very careful and make sure I do them correct. (two mistakes)
5. We have people from all over the world here: India, United States, Venezuela, Canada,
United Kingdom, Germany, and France. (two mistakes)
6. Are we going to have to work overtime again this week? I hope no.
7. Yesterday, he told me that he will send the email after lunch, but he didn’t do it.
9 I thought you were still with Microsoft. When did you stop to work there?
An analogy is a type of word problem. It is made up of two word pairs. Your goal in solving an
analogy is to find a word that correctly completes the second pair. Both the pairs have the same kind
of relationship. To solve the analogy you need to find that relationship.
When you say it out loud it sounds like this: “puppy is to dog as kitten is to cat”
4. Description or Characteristic, in which one word describes the other word as in Sandpaper:
5. Item to Category, in which one word names something that falls into the group named by the
other word as in
Bird : blue jay :: season : winter
6. Rhyme words:
7. Worker to tool
There are many more types of analogies. Sometimes you just have to invent a relationship (type) that
solves a certain analogy. For instance, there might be one that just counts the letters in the words.
Here’s an example
You must place the parts of the analogy in the same order on both sides of “::”.
For instance, if the analogy relationship is “Whole to Part,” and you place “whole” first on one side
then “whole” must be first on the other side. Car: tire:: glasses : nosepiece
Engineers and scientists write formal reports for many reasons, including the documentation of
experiment and designs.
What distinguishes a formal report from an informal reporting of information? The answer lies not
in the topics of formal reports, but in the expectations of the audiences for formal reports. In a formal
report, the audience expects a methodical presentation of the subject that includes summaries
of important points as well as appendices on tangential and secondary points. Note that the readers for
a formal report are often two or more distinct audiences. These distinct audiences include
professionals specializing in the report's subject matter, professionals not specializing in the report's
subject matter, and managers overseeing the report's subject matter.
For, instance, as an engineer or scientist working on the design of an airplane seat, you might
write several formal reports. One formal report might propose a new design for the seat. A second
formal report might update the progress on the construction of a test seat. Yet another formal
report might document tests performed on the design. Still another formal report would assess
whether the new design should replace the existing design. In the last report, you would combine
elements from all the previous reports. Note that the last report might appear as a research article,
which is a special kind of formal report for a research audience.
Cover
Title page
Acknowledgements
Table of Contents
Abstract and summary
Introduction
Discussion or description
Conclusions
Recommendations
Appendix
List of references
Bibliography
Glossary
Index
Cover
To protect the manuscript against damage, a report is usually bound in a cover, a neat and
attractive cover gives a report professional look. It should contain only essential information,
namely, the report number and its clarification, if any, name of the organization, title of the report,
name of the author and the date.
Title page
Acknowledgments
It is necessary to acknowledge any help, assistance or guidance received from different persons or
organizations. In doing so you should be sincere and courteous and have a variety in your
expressions. A few commonly used expressions are given below:
We thank
We are grateful
We are highly obliged to
Thanks are due to
The reasons for thanking the person (s) are also stated, for example, we are particularly grateful to Mr.
John for his useful guidance, and…
An abstract is a clear, concise condensation of the purpose and the most important results of the
project. It states what the report is all about, what has been accomplished and the significance of the
achievement. A summary on the other hand is the entire report in a nutshell. It has a beginning, stating
why the project was carried out and why the report was written; middle, highlighting the most
important feature of the report and an end giving conclusions and recommendations
Introduction
An introduction states the subject and the purpose of the project, gives the background, describes the
basic procedure or methods followed for the collection of date and their sources, defines scope points out
the limitations or qualifications of the project; and indicates the value or importance of the project.
Discussion or Description
The function of this element is to discuss or describe the main business of the report. It naturally
therefore contains the data on an organized form, of them in tables, which are analyzed. These are
then evaluated and judgment is formed and they ultimately lead to the formulation of conclusions.
Conclusions
To give a sense of finality and completeness to the discussion or description, it is a common practice to
make a certain remarks at the end of a piece of writing. Their function is merely to bring the
discussion smoothly to a close, giving the reader a psychological assurance of having come to an end.
Recommendations
Recommendations, when given, are clearly derived from the conclusions and indicate future action,
application of material, need the further investigation or proposed programme, etc.
Appendix
The appendix is a useful element of the report. Each appendix should be a separate unit and should be
unnumbered as Appendix A, Appendix B, etc. the kinds of material that are generally included are as
follows: derivations of equations, detailed calculations, copies of exhibits, data sheets, questionnaires
used in the investigation, list of questions used for interview, sample of forms, detailed descriptions of
equipment or procedures, tables and figures which would be conveniently fit into the body of the
report, etc.
List of references
If you have used or quoted in your report matter form any published or unpublished source, you
should give credit to the author(s) concerned by citing them in the text and listing them at the end of the
report. This list is known as the list of references. The entries in the list with full bibliographical
details are made in the alphabetical order or in order of citation in the text.
Bibliography
A bibliography is a list of sources consulted. It is serially numbered and the entries in it are made in
the alphabetical order. The details appear in the same sequence as in the list of references.
Glossary
A glossary is a list of technical words or terms used by the reporter in a special sense. The sole
purpose of a glossary is to help the reader understand clearly what you say in the report.
Index
An index helps the reader locate a topic or sub-topic or any other material easily. The entries in the
index are arranged in an alphabetical order and are cross-reference
Sample report
From:
Ajesh Kumar
The Supervisor / Quality Control
Hyderabad
13 June 2018
To:
The Managing Director
ABC Plastics Private Limited,
Warangal, Telengana District,
With reference to your memo No.TN/Che/645, dated 17th February 2018, a detailed study on the fire
accident has been made. A report on the accident with suggestive measures to avoid such mishaps in
future is illustrated below.
Last week on 14th February2018, a fire broke out in the plastic injection manufacturing unit due to
a spark produced in the electric circuit near the main when the products (powder container
shutter for HLL) were being dispatched. The products were 400 KG in volume. Immediately fire
extinguishing spray started automatically and fire service rushed from outside also. About 20
workers involving in the service inside the shop floor experienced 20% burns. They were
administered first aid and taken to the hospital immediately. The fire continued and all the products
to be dispatched were burned out completely even though the fire service took their best.
Findings:
i) Under investigation, it was found that some spark had occurred to damage in the power line.
ii) Constant exposure to paint had caused the damage.
i) Wiring should be checked and replaced at regular intervals, particularly, in the paint shop.
ii) Proper fuses should be installed.
iii) Workers should be provided fire-resistant dress.
iv) More number of automatic fire extinguishing devices should be installed.
Ajesh Kumar.