Network Fax Server

User’s Guide

Ver.255
Ver.245 1
 Fax Server Connection Diagram............................................................................................................................ 4
1. Fax Server Panel .................................................................................................................................................... 5
a)Fax Server Front Panel (1 Port) ...................................................................................................................... 5
b)Fax Server Back Panel ..................................................................................................................................... 6
c)Default LCD data and values........................................................................................................................... 7
d)A example about how to change IP Address1 ................................................................................................ 7
2. Login Fax Server from the web browser .............................................................................................................. 8
3. Main menu ............................................................................................................................................................ 9
4. Send FAX.............................................................................................................................................................. 11

a) Send FAX ............................................................................................................................................... 11

b) Fax Broadcast ........................................................................................................................................ 13

c) Internal File Forward .............................................................................................................................. 14

5. Fax Folders........................................................................................................................................................... 14

a) InBox(Faxes would be kept for 2 weeks by default) ................................................................................. 14

b) OutBox ................................................................................................................................................... 15

c) SentBox .................................................................................................................................................. 15

6. Phone Books( support UTF8) .............................................................................................................................. 15

a) Private phone book ................................................................................................................................ 15

b) Public phone book .................................................................................................................................. 16

7. Management ....................................................................................................................................................... 17

a) Manage Dept .......................................................................................................................................... 17

b) Manage User .......................................................................................................................................... 17

c) Fax-routing Table .................................................................................................................................. 25

d) Routing Strategy.................................................................................................................................... 25

8. My Setting ........................................................................................................................................................... 27

a) Send Preferences.................................................................................................................................. 27

b) My Account (Please refer to ‘ManageManage User’)........................................................................... 28

9. Server Setting ................................................................................................................................................... 29

a) Network ................................................................................................................................................. 29

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b) Dynamic DNS ........................................................................................................................................ 30

c) Line ........................................................................................................................................................ 31

d) Voice ..................................................................................................................................................... 33

e) Email2fax .............................................................................................................................................. 34

f) Time ...................................................................................................................................................... 37

g) FaxMail.................................................................................................................................................. 37

h) Folder2Fax ............................................................................................................................................ 38

i) Deletion Rules ....................................................................................................................................... 45

j) Backup .................................................................................................................................................. 46

k) Language .............................................................................................................................................. 46

l) Network Printer ..................................................................................................................................... 47

m) Cover Sheet .......................................................................................................................................... 48

n) FoIP ....................................................................................................................................................... 49

o) Log Report ............................................................................................................................................. 49

10. Log and task list ................................................................................................................................................... 50

a) Events ................................................................................................................................................... 50

b) Fax Queue .............................................................................................................................................. 51

c) Sent ........................................................................................................................................................ 51

d) Received ............................................................................................................................................... 52

e) Distribution Log ..................................................................................................................................... 52

f) Transmit ................................................................................................................................................ 53

11. Tools .................................................................................................................................................................... 53

a) Server Status......................................................................................................................................... 53

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b) Ping Test ............................................................................................................................................... 54

c) SMTP Test ............................................................................................................................................. 55

d) Parameters Backup ............................................................................................................................... 56

e) Files Deletion ........................................................................................................................................ 56

f) Update ................................................................................................................................................... 57

g) System Check ....................................................................................................................................... 58

h) Factory Restore ..................................................................................................................................... 58

i) Reboot ................................................................................................................................................... 58

12. Downloads........................................................................................................................................................... 59

a) Alternatiff ............................................................................................................................................... 59

b) Print Drivers .......................................................................................................................................... 59

c) Print2fax user’s guide ............................................................................................................................ 60

13) Voice recording ................................................................................................................................................... 66

a) Network and Time Default ..................................................................................................................... 67

b) Line Setting ........................................................................................................................................... 67

c) Default User .......................................................................................................................................... 68

d) Voice document default ......................................................................................................................... 68

 Fax Server Connection Diagram

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1. Fax Server Panel

a) Fax Server Front Panel (1 Port)

CURRENT TIME:
09/21 13:55:00

LCD Display
Names of parts Description
LCD Display Display system current time, IP, and other information
Buttons START ①Confirm button; ②Back to display time; ③Start to receive fax while a
fax machine or telephone connected to the ‘Phone’ port
①Move left; ②Increase the number
①Move right; ②Decrease the number
①Display IP address1; ②Press twice to in edit mode
PWR Power indicator, lights on while connects to power supply
System LINK/ACT Light on while connects to network. Blinking when network data
Indicator transmits
100M Light up during Ethernet 100M. Blinking during Ethernet 10M
RD Light up while modem is ready

Line RX Blinking while receive data

TX Blinking while transmit data
Indicator AA Blinking while ringing
OH Lights on while the line is in use

Fax Server 2 Port Front Panel:

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Fax Server 4 Port Front Panel:

b) Fax Server Back Panel

Fax Server 1 Port Back Panel:

Interface Name Description

DC 12V DC 12V power adapter
Reset Restore the factory setting and help to boot into the rescue mode
LAN RJ-45 standard network interface. Connect to LAN equipment
Console Standard RS-232 serial interface
Phone RJ-11 standard telephone line interface. Connect telephone or fax machine
Line RJ-11 standard telephone line interface. Connect telecom line
This port is used to connect with ground wire and lighting protection

Fax Server 2 Port Back Panel:

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Fax Server 4 Port Back Panel:

c) Default LCD data and values

LCD Data Default Value LCD Data Default Value
IP Address1 192.168.1.200 Date Setting GMT+8Date
IP Address2 192.168.0.200 Time Setting GMT+8Time
IP Address3 0.0.0.0 Language English
Subnet Mask1/2/3 255.255.255.0 MAC Address ****-****-****
Gateway 192.168.1.1 HTTP Port 80
DNS Address1 8.8.8.8 DNS Address2 127.0.0.1

d) A example about how to change IP Address1

e.g.: Change from 192.168.1.200 to 192.168.1.199

①Press this button twice

CURRENT TIME:
05/24 11:18:34

②Press it to move the cursor

③Press it to change number

IP Address 1S
192.168.001.200

④Press it to save IP temporarily

IP Address 1* ⑤ Press it 13 times to show

192.168.001.199 ‘Save Changes’

⑥Click it to show ‘No’ then in

Save Changes edit mode

⑦Click it to select ‘YES’

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⑧Click it to back to show
Save Changes ?
‘CURRENT TIME’
YES

⑨Power off then power on,click

CURRENT TIME: it to show IP Address1
05/24 11:24:34

IP Address 1
192.168.001.199

2. Login Fax Server from the web browser

① Open a web browser: Internet Explorer
② Input one IP address of the Fax Server in the address fence, by default is 192.168.1.200,you’ll see the
login web page
If the http port of the fax server isn’t 80,please input this link in the address fence:
http://[faxserver IP address]:[http port] E.g.: http://192.168.1.200:8001

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③ Enter the Account(LoginID) and password of the fax server then click Login
System default account Default password Competence
admin 123456 System administrator
user 123456 Default user

3. Main menu
The top part shows fax line status of the fax server

① ② ③

① Fax Number: can be edited in the web page: Server Setting>>Line

② Line status: it would be changed when fax server line is idle,sending,receiving
③ Fax Server time: it can be edited in the web page: Server Setting>>Time

a) Afteruser login, the screen will show the following page

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The menu item details：
Menu Description
Send FAX Send Fax, Fax Broadcast, Internal Forward
InBox(store the sent and received private or public faxes);
Fax Folders
OutBox(show the sending fax and fax queue events); SentBox(store sent fax information)
Phone books Private Phone Book, Public Phone Book(for all inner fax server users)
Management Manage Dept, Manage User, Fax-routing Table, Routing Strategy
Send Preferences (the default setting for sending option),
My Setting
My Account (user can modify personal setting)
Server Setting Network ,Line, Voice, Email2fax, Deletion Rules, Time, Language
Events(list operations on fax server,such as login/logout/upgrade and so on),
Fax Queue(list sending and queuing tasks on fax server),
Log
Sent(list sent record), Received(list received record),
Distribution(list distribution record), Transmit(list internal file forward record)

Tools Server Status, Ping Test, SMTP Test, Files Deletion, System Check, Reboot

Download Alternatiff, Print Drivers, User Guide

Logout Logout system

b) After admin login, the screen will show the following page

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The menu list
Menu Description
Network ,Dynamic DNS, Line, Voice, Email2fax, Time, FaxMail, Folder2Fax, Deletion
Server Setting
Rules, Backup, Language, Network Printer, Cover Sheet, FoIP, Log Report
Management Manage Dept, Manage User, Fax-routing Table, Routing Strategy
My Setting My Account (user can modify personal setting)
Events(list operations on server, such as login/logout/upgrade and so on) ,
Fax Queue(list sending and queuing tasks on server),
Log
Sent(list sent record), Received(list received record),
Distribution (list distribution record), Transmit(list intranet file forward record)
Server Status, Ping Test, SMTP Test, Parameters Backup, Files Deletion, Update,
Tools
System Check, Factory Restore, Reboot,
Download Altematiff , Print Drivers, User Guide
Logout Logout system

4. Send FAX
Format Conversion
We need to convert the document into tiff format before sending fax.
① Open the document which you are ready to send
② Choose "File""Print" "Web2Fax Printer"(Please refer to DownloadsPrint Drivers)
③ Save the converted TIFF format file to PC, for example: C:\tiff\test.tiff

a) Send FAX

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The menu item details:

Menu Description
File1 A4 TIFF file(*.tiff,*.tif), Max. 3 files can be sent at the same time;
File2 less than 2MB. Click If you want to send pdf file, please log as admin then go
File3 Browse…to select file to Setting>>Lineto changeSendable file format
Sender Sender’s company name and sender’s name
Receiver Recipient’s company name and receiver’s name
Number Recipient fax number. If there are any extension numbers(Ext) need to add, please add
some commas(DBC case)between fax number and Ext.
A comma stands for waiting 2 seconds.
E.g.:Fax number:12345678,Ext:123,please enter:12345678,,,,,,123
Phone Books Select recipient in the list
Prefix Select the IP prefix or telephone card
Dials The retry times of this fax
Redial intervening Redial interval time
Validity The validation time of this fax
Priority Optional : High, Normal(Default), Low
Resolution Optional:Normal(98 lines/inch),Fine(196 lines/inch),Superfine (391 lines/inch)
Line Send fax line
Use Cover Enable fax cover pages
Schedule Delay fax send time to the specified time
Save to ‘User Preset’ Save sender information and send parameters to ‘My SettingSend Preferences’
Send(Test Page) Send only one TIFF file(testpage.tif) which was stored in the fax server

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b) Fax Broadcast

The menu item details:

Menu Description
File1 A4 TIFF file(*.tiff,*.tif), Max. 2 files can be sent at the same time;
less than 2MB. Click If want to send pdf file, please log as admin then go
File2 Browse…to select file to Setting>>Lineto changeSendable file format
Sender Sender’s company name and sender’s name
Receivers It will appear at the tagline
Recipients Select the received numbers
Phone Books Addall recipientsfrom one ofphone books Submit Max.1000 numbers
(Advanced)
Standard>>Add Add one recipientfrom current selected phone book
Standard>>AddGroup Add all recipientsfrom current selected phone book Submit Max.500numbers
Standard>> Manual Enter fax number and recipient information manually
Prefix some numbersused to be added in the prefix of fax numbers
Dials The retry times of this fax
Validity(H) The validate hours of those faxes
Priority Optional : High, Normal(Default), Low
Resolution Optional:Normal(98 lines/inch),Fine(196 lines/inch),Superfine (391 lines/inch)
Line Select fax line
Schedule Delay fax send time at a specified time
Save to ‘User Preset’ Save sender information and send parameters to ‘My SettingSend Preferences’
Send(Test Page) Send only one TIFF file(testpage.tif) which was stored in the fax server

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c) Internal File Forward
Send fax files from one fax user to any one or many fax users, no need to connect fax line.
Only IncomingFax2email would work.
The menu item details:

Menu Description
File Choose Browse option and select the send file (Format: Any)
Recipients Display recipient(fax user) list of the fax server
Fax Server Users Choose internal fax users, click the name and it will be added to the recipient list

5. Fax Folders
Store sending faxes, sent faxes, received faxes, users can view the fax information and fax files.
a) InBox(Faxes would be kept for 2 weeks by default)

Preview: Needs to install Alternatiff plug-in

(refer to Downloads>>Alternatiff)

The menu item details:

Menu Description
Select All Select all or deselect all faxes
Mark as... Change fax status: mark the selected fax as unread, read or star
Del Delete the selected fax file
Forward Internal Forward the selected fax
View as… View faxes according to the selected type: unread, read, star, internal
forwarded, received time in today , this month, last month, last year
First Return to the first page
Prev Previous page
Next Next page
Last Last page
Page Page index,1,2…
All List all fax documents in one page
Search Do search according to the input key

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b) OutBox
Only display the user’s own sending and queuing tasks, and the completed tasks will be moved to
SentBox
c) SentBox
Only display user’s own completed faxes (excluding "Internal File Forward"), they will be kept for 1
day by default

6. Phone Books( support UTF8)

a) Private phone book

The own phone books of the fax user.

Menu Description
Select Select all or deselect to the selection
Add Add a new telephone record
Clear Clear the current input information
Delete Select the corresponding records and click "Delete" button, the telephone records
will be deleted
Edit Select the corresponding records and click "Edit" button, after the completion of
edit ,click on "Submit" to store the telephone records changes
All Display all fax numbers of one phone book

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Import

Group import: Press TAB to separate the

recipient and fax number, and save to *.txt with encoding as ‘UTF-8’

Numbers of
Private phone
books

b) Public phone book

①Only fax users who have right Manager can edit.
②All fax users can use these phone books to send fax.

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The menu item details:
Menu Description
Select Select all and deselect all records
Add Add a new telephone records
Cancel Remove the input information in the Co.,Name,Fax fields
Delete Delete the selected records
Clear Clear all records in the current selected phone book
Edit Select the corresponding records and click "Edit" button, after the completion of
edit ,click on "Submit" to store the telephone records changes

Import

Group import: Press TAB to

separate the recipient and fax number,and save file to *.txt with encoding as ‘UTF-8’

7. Management
The fax user should has right ‘Manager’
a) ManageDept
Edit department for fax users.
The menu item details:
Menu Notes
Select All Select all and deselect to the selection
Add Add a new department name
Delete Delete the selected departments
Clear Remove the input information in the Dept field
Modify Selected a department, click "Modify" to change the department name, click
Submit "Submit" to save change, or click "Clear" to cancel modify

b) Manage User
Manage rights, password,send fax line, extension number, SMTP, Fax2Folder and so onfor all fax users.

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①Basic Info ③ ④

②Basic rights

1) Add one user(Menus which started with * are required.)

①Basicinformation：
Menu Description
*Name Fax username, any characters without<>?!~@#$%^&*
Department Selected a exist department name for this fax user
*Login ID A uniquefax user account, used to identify different fax users.
Dot(.) ,Digits and letters can be usable.
*Password Password of the fax user, at least 6 characters. Digits or letters are usable.
*Re-enter Password
Ext Extension numbers. Digits are usable
Send Line Assign one or many fax lines to select when sending fax

②Basic rights：
Menu Visible menus Description
Out-going Fax Send Fax>>Send Fax Send fax to only one fax number
Fax Broadcast Send Fax>>Fax Broadcast Send fax to one or many fax numbers
Internal Forward Send Fax>>Internal Forward Send fax to inner fax users, no matter with fax
line
Long-distance Fax Doesn’t matter with menus Without this right, fax user isn’t able to send
fax to neither other cities nor other
counties,which fax number begin with ‘0’
Server Setting Server Setting, Log, Tools Configure function settings, check logs
Fax Manager Doesn’t matter with menus Without this right,fax user can’t receive public
fax which sender didn’t enter any extension

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number when sending
Management Management, Manage Departments,Users,
Phone Books>>Public Phone Fax-rougtingTable, Routing Strategy and public
Book phone books

③SMTP Information
Fax users can receive an email which attach the sent or received fax.

Menu Description
Default SMTP Settings about SMTP Server, Port, Require a secure connection, Account,
Use admin’s setting Password, Fromare the same with admin’s
*SMTP Server The domain name or IP address of the outgoing mail server
Port SMTP server port
Requires a secure Enable/disable to use a secure connection(SSL)
connection(SSL)
Account Sender’s E-mail account
Password Sender’s E-mail login password(doesn’t support ‘+’,’_’,’@’ and so on)
*FROM Sender’s E-mail address, [email protected]
*TO Recipient’s E-mail address, multiple addresses are separated by comma(,).
[email protected] [email protected],[email protected]
Blind Carbon Copy,multiple addresses are separated by comma(,)
Bcc
[email protected] [email protected],[email protected]
Attachment Email attachment format

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Incoming Fax2Email If enabled,the email addresses of ‘To’ and ‘Bcc’ would receive an email after
fax server received a fax
ReceivedFax<FaxID>@<line> from <sender CSID> total <total pages> pages
e.g.:ReceivedFax 10130@FAX1 from 603FAXServer total 1 pages

Outgoing Fax2Email If enabled, the email addresses of ‘To’ and ‘Bcc’ would receive an email after
fax server sent a fax
Done&Failed: receive email no matter once a fax was sent finished(include
successfully and failed faxes)
Done: Only receive email when a fax was sent successfully
Failed: Only receive email when a fax was sent failed
SendFax<FaxID>@<line><sent result>,<sender info>,<recipient CSID>,<YY
YY-MM-DD HH:MM>
e.g.:SendFax 10114@FAX1 done, test, 603FAXServer,2012-10-1709:45
SMTP Test 'To' and ‘Bcc’ would receive an email with subject as “SMTP Test from
FAXSERVER@[Server IP]” if SMTP settings are correct.
The detail debug message would be shown in the bottom of the web page.
SMTP Test from < FAX SERVER>@<IP>
e.g.:SMTP Test from NETWORK FAX [email protected]

④Fax2Folder
The shared folder of fax users can generate a file copy of the sent or received fax.

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Menu Description
Default Fax2Folder Settings about Share Name, Host IP, Account, Password are the same with
admin’s.Fax server will create a sub folder named with the login IDwho
Use admin’s setting
enabled ‘Default Fax2Folder’automatically.
Specified Share Root Directory (Required information), Ensure share path is
*Share Name
with digits or letters and without blank
Sub Directory Specify Sub Directory of the Share Directory, under Root Directory.
*Host IP Specify the Share Server’s IP(TCP/IP4) address
The account of the specified Share Server.
If the shared server works in a domain, the account can be input as:
Account
[domain ]\[shared server account]
Note: This account requests the shared folder permissions(readable&writable)
Password The password of the specified Share Server
If enabled, auto-store received faxes to the shared folder/sub directory over
LAN
IncomingFax2Folder RCV-<YYYYmmddHHMMSS>-<Sender’s
CSID>-<Sender’sFaxNumber>-<loginID>-fax<FaxID>.<tif /pdf>
e.g.: RCV-201108201011-FaxServer2--admin-fax000010250.tif
If enabled, auto-store sent faxes to the shared folder/sub directory over LAN,
Done&Failed: store faxes which sent successfully or failed
Done: only store faxes which sent successfully
OutgoingFax2Folder Failed: only store faxes which sent failed
SND-<YYYYmmddHHMMSS>-<Recipient’s CSID>-<Recipent’sFaxNumber>-<login
ID>-doc<FaxID>.<tif /pdf>
E.g.:SND-201210241541-178FaxServer2-605-done-admin-doc10132.pdf
Generate a test paper in the specified share directory/sub directory
TST-<YYYYmmddHHMMSS>-<faxserverIP>-custom-SMB-testpage.<tif /pdf>
Fax2Folder Test Or TST-<YYYYmmddHHMMSS>-<faxserverIP>-admin-SMB-testpage.<tif /pdf>
Or TST-<YYYYmmddHHMMSS>-<faxserverIP>-default-SMB-testpage.<tif /pdf>
E.g.:TST-20110822162828-192.168.0.177-default-SMB-testpage

④ Print fax

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Menu Description
The local name of a network printer, you can configure it in Server
Printer
Setting>>Network Printerwith the fax user who has right Server Settng
Print Pages Auto-print all or pages or print the first page
Print incoming fax Auto-print received faxes
Auto-print sent faxes
Done&Failed: print faxes which sent successfully or failed
Print outgoing fax
Done: only print faxes which sent successfully
Failed: only print faxes which sent failed

2) Add multiple users

①Click Add Multiple Users button.
② Select ‘Enter Users’:

Login ID Prefixusing default user’s Login ID; Ext Prefixusing default user’s Ext.

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Menu Description
Login ID Prefix e.g.: defuser The login ID would be created as:
Login ID Start No e.g.: 1 [Login ID Prefix][Login ID Start No + Number Index(from 0 to Numbers-1)]
Number of Users e.g.:10 How many users you want to add
E.g.: Login ID of added 10 users: defuser1,defuser2,defuser3,defuser4,defuser5,…defuser9,defuser10
The default password of those users Note:at least 6 character
Password
By default,it’s the password of default user which set by click ‘Set As Default’
Ext Prefix e.g.: 100
E.g.: Ext of added 10 users:101,102,103,104,105,…109,110
Ext Start No e.g.: 1
Skip Skip to add the login ID if it has been exist
Replace Replace the information of this exist login ID with newer information

③Select ‘Import Users’:Add users by import aCSV file which include users’ information, if there is
empty of some fields in the CSV file, fax server would use the default user’s corresponding value.

Menu Description
Browser Select a CSV(comma-separated values) file to import
Skip Skip to add the login ID which has been exist
Replace Replace the information of this exist login ID with new one
templace.csv Click to download the archive of the template CSV file(template.csv.gz)

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Enable rights or checkbox: 1;
Column Value Description
A,B,C,F, String(Digits or Input field or select options field
P,R~V, Letters)
AA~AF,AI
E A digit(Any one of Send Line:Any,FAX1~FAX4;multiple lines
0~4) separated by a comma(,);Any fax line:udef or
empty
G~N,O,X,Z,AG,AJ,AL A digit(1 or 0) 0:Disable 1:Enable;
Y,AH,AL A string 0:Disable;1:Enable Done&Failed;
done:Enable Done only;
failed:Enable Failed Only
W tif TIF and Preview
pdf PDF and Preview
tif-png TIF,no preview
pdf-png PDF,no preview
none No attachment
AF tif TIF
pdf PDF
3) Delete User
Select the corresponding user and click "Delete" button, the user will be deleted
4) Edit User
Select a user then click "Modify" button to modify the user
5) Set As Default
Edit the default user which can be used when add (multiple) user(s)

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c) Fax-routing Table

The definition of line routing, fax machine identifier routing (CSID) and telephone number routing (CID)
which used to distribute incoming faxes to fax users.
Menu Description
Line-routing Route all incoming faxes of fax line to specify the user
Fax server distributes the incoming fax according to the fax line(received
from) to matched users who has been bind to this fax line
CSID-routing Route all matched CSID faxes to specify the user
Fax server distributes the incoming fax according to the CSID( the sender’s
CSID) to matched users who has been bind to this fax line
CID-routing Route all matched CID faxes to specify the user
Fax server distributes the incoming fax according to the CID( the sender’s fax
number) to matched users who has been bind to this fax line
E.g. Define Line-routing:
Select Fax-routing Table:Line-routingSelect Account:JasonSelect Line:FAX1Click Add.

d) Routing Strategy
The definitionof strategy includes fax-routing tables which would be accorded to route incoming faxes.

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Menu Description
Priority Use the topper routing table to distribute fax, the lower table wouldn’t be carried.
Equality Every routing table would be carried out,
Extension-first Route all matched CID faxes to specify the user
Fax server distributes the incoming fax according to the CID( the sender’s fax
number) to matched users who has been bind to this fax line

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8. My Setting
user admin

a) Send Preferences

Sender company Sender name

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The menu item details:
Menu Description
Sender Sender’s company name and sender’s name
Dial Prefix 1
Dial prefix which would be auto dialed before fax number
Dial Prefix 2
Dials Dial times
Retries The retry times of this fax
Priority Optional : High, Normal(Default), Low
Validity The validation time of this fax
Resolution Optional:Normal(98 lines/inch),Fine(196 lines/inch),Superfine (391
lines/inch)
Advertising Input advertising words and will be displayed at the header
TagLine format Display the recipient firstly or sender firstly

b) My Account(Please refer to ‘ManageManage User’)

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9. Server Setting
user admin

a) Network

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Menu Description
Bind IPs Choose IP address quantities 1~3
Maximum 3 IP address.
IP Address 1,2,3 Input the first IP address Each IP address must be
SubnetMask 1,2,3 Input the subnet mask for first IP unique

Gateway Input the gateway IP address

DNS Address 1 Input the preferred DNS server
DNS Address 2 Input the alternate DNS server
HTTP Port Input the web page port Default: 80
No ping response Disable ping response
DHCP-Client Enable Get network configuration from DHCP server ( Linux suggested )

Disable modification on The button in front panel will unable to change any setting, but review
LCD
Multiple users login User can login on multiple computers at the same time,

Single user login User can only login in a computer at the same time

b) Dynamic DNS

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Menu Description
Enable Enable dynamic DNS
Provider Dynamic DNS Options URL
service provider 3322(qdns) http://www.3322.org
DHS http://www.dhs.org
DynDNS http://www.dyndns.org
DyNS http://www.dyns.cx
GnuDIP http://www.gnudip.org
ODS http://www.ods.org
TZO http://www.tzo.com
ZoneEdit http://www.zoneedit.com
Domain Name The domain name which you registered on the provider
Account Login account registered on the provider

Password Login password registered on the provider

c) Line

Visit the line page and modify the parameters of fax server. Each fax line has its setting, such as "Dial
Rules", "Receiving Parameter", "Sending Parameter", "Identifier" and "Line Control"

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Note: Only admin can visit and modify those 2 items.
Menu Description
Standard Mode ①Users can preview or download sending and sent files in the
web page Folder>>Out Box, Sent Box ;
②Users can see logs in Log>>Fax Queue,Sent
Global Fax Queuing
Broadcast Mode ①Send priority wouldn’t take effect.
②Only users who have ‘Server Setting’ right can see sending
and sent job in the web page:Log>>Fax Queue,Sentonly.
TIFF only(no PDF) TIFF file format: *.tiff,*.tif
Sendable file format
TIFF+PDF TIFF and PDF file format: *.tiff,*.tif
Low(x<50 faxes/line/day) Send fax number less than 50
Noraml(50<x<100 Send fax number between 50 and 100
Outgoing Fax Volumn
faxes/lineday)
High(100<x faxes/line/day) Send fax number more than 100

Notes: Only the user who has Server Setting right can visit and modify line setting
Menu Description
Country code, area code, national prefix, out-line prefix, Dial tone Detect, if your telephone
Dial Rules
line is connected with PBX, input dial prefix at "Out-line Prefix"
Max Page Maximum received page
Rings Set ring times for picking up
Received Voice Enable voiceprompt,which would be heard by sender after fax server
Receiving (DID) pick up sender’s dial.
Param Note: Ext-routing requires enable it to take effect
Play Times The times of playing voice
CID Mode Caller Identity Delivery mode, FSK or DTMF
Volume The volume of receiving voice
Sending Voice Enable voice prompt,which would be heard by recipient after fax server
Sending
dial to the recipient successfully.
Param
Volume The volume of sending voice

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Voice Select voice language
Tagline Enable display page heading information in each fax page
Fax Number Input the fax line number,it would be display on the top of the web page
CSID The called station identifier (CSID) is a text string that identifies you as
a fax recipient. It is transmitted to a fax sender, by the receiving device,
when an incoming fax is detected. The CSID is often a combination of
the fax number and business name
Extension(digit) The length of Extension number
Identifier
Prefix Strip Extension number=Prefix Strip + Available Extension number + Suffix
Strip. Prefix Strip and Suffix Strip will be cut after extension input.
Suffix Strip
Generally, set the Prefix Strip and Suffix Strip as 0.
Extension When checked, a correct extension is required for each in-coming call,
Required or else the fax server will reject the call and hand up.
DID Debugging DID debugging mode, when checked, there will be a link to the report.
Receive Only Only supports receive function
Send&Receive Both send and receive
Line Control
Send Only Only supports sendfunction
Disable Neither send nor receive

d) Voice

The menu item details:

Menu Description
Voice Select voice language type to ‘Set As Default’ or to ‘Upload’
Update Upload some customized voice file to fax server.
Select Voice:Customized1Browser *.raw files, file format requires:PCM
8kHZ,8Bit,MonoClick Upload

Default Voice:
Voice Type File Name Size Content
Receiver voice play1.raw 41K Welcome, please dial extension number or press start for fax
Sending voice play2.raw 28K Please press start for receiving fax

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Error voice Play3.raw 36K Sorry, the extension number doesn’t exist , please redial

e) Email2fax
Users no need to send fax, just send emails to the email address configured in this web page according the
Email2fax rules. Fax server would get those emails then fax out.
Note:The Email Account should be a new Email account for Email2fax only, instead of any other
purposes,because Email2fax function will remove all emails in the inbox, no matter they are suitable for
Email2fax or not.

Menu Description
Cycle Check new emails periodically
Email Attachment It can be set on Server Setting  Line Global Setting
Email Address Input an e-mail account which used to receive emails to fax
Email Password Input the login password of the e-mail account
Password Confirm Confirm password
POP3/IMAP Server Input the domain or IP address of POP3/IMAP server
POP3/LMAP Port Numbers Default value is 110
Validation Code Used to match the begin string of the email subject , it can be empty or enter
no more than 8 digits
Sender Account The account which used to send fax, get email notification
Line The send fax line
Dials Makes no more than dials calls in attempting to send the fax

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Resolution Optional:Normal(98 lines/inch),Fine(196 lines/inch),Superfine (391
lines/inch)
Send Mail Body Send two faxes, one is attachment, anther is the mail body, they have the
same FaxID
Do not check the e-mail sender and the sender’s account
Security Only check the e-mail sender
Only check the sender’s account
Check the e-mail sender and the sender’s account together
E-mail Sender Input the email account for white or black list
White list The email from these account can be used to email2fax
Black list The email from these account can’t be used to emai2fax
POP3 Verify Verify POP3 account setting
Email2fax Now Get received emails then do fax right now

The actual Email can be composed in this way:

① Attach a tif file as the fax body;
②Send the email with a subject of the following formats:
a. validation code@faxnumber
b. validation code,senderloginID,sender,recipient@faxnumber
c. ,,sender,recipient@faxnumber
③For subject formats B and C,the validation code can be empty if it's not required. The loginIDof sender field
is not required, only ifyou want to receive a notification by email. And no matter the validation code or the
account is present or not, the delimiter comma(,) is required.

For example：
a.Register a new Gmail account: [email protected] log in as admin, go to Server
SettingEmail2fax: Enable Email2fax and input the registered Gmail account, pop server and so on

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b. Click the button, then you will see below information and that’s means
your POP3/IMAP settings are valid.

c. The actual email can be composed in this way:

①Subject format:ValidationCode@fax number

②Subject format:Validation Code, sender loginID, sender, recipient1@number1,recipient2@number2,

recipient3@number3......

③Subject format:, sender loginID, sender, recipient@number####Extension number（No verification code），

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④Log in as admin, you can track the faxing status by Fax Queue or sent in the fax server

f) Time

Click "Sync" button to match PC time. Please choose a correct time if manual setup,. Then click "Save"
to modify fax server time.

g) FaxMail

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Menu Description
Enable Enable FaxMail
Send Mail Body Send alphanumic characters in mail body or not
Email Domain Name The domain name to be relayed as fax
Sender The account to be bound to FaxMail
Line The line to be used in FaxMail
Dials The retry times of this fax
Resolution FAX resolution
Use Cover Enable fax use cover page

h) Folder2Fax
Folder2Fax allows to auto-send faxes with files from any one share folder over LAN. Make sure
the Share Path is with ASCII characters and should contain any of following characters:_/-/
/0-9/a-z/A-Z.Files will be renamed(appended ‘_submitted’) and moved to a folder named ‘archive’
generated by faxserverautomatically while sending done.

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Menu Description
Enable Enable Folder2Fax Function
Cycle Check for new files periodically
Share settings: Settings about share folder of the shared device
Specified Share Root Directory (Required information), Ensure share
*Share Name path is with ASCII characters and should contain any of following
characters:_/-/ /0-9/a-z/A-Z
Specify Sub Directory of the Share Directory, under Root Directory, it
Sub Directory
should be readable and writable
*Host IP Specify the Share Server’s IP(TCP/IP4) address
The account of the specified Share Server
Note: This account requests permissions for the share folder
Account
If the share server works in a domain, you need to input like this:
<domain name>\<PC account>
Password Enable fax use cover page
File settings: Settings about files which used to fax
Use Control File Enable to control file

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Matching rules about filename of CSV files which contain information
Control File
about sender, receiver and fax number.
Attach File File type of files to be sent
Send settings: Settings about sending faxes
Send immediately Submit the fax job and send out immediately
Wait for confirmation Submit the fax job but send out a week later by default
Sender Account The account of the fax server mark as ‘Account’ in ‘Fax Queue’
Line Select fax line to fax
Dials Makes no more than dials calls in attempting to send the fax
Optional: Normal(98 lines/inch),Fine(196 lines/inch), Superfine (391
Resolution
lines/inch)
Use Cover Enable fax cover pages
Verify that the shared folder is available. After successful authentication
Share Verify will generate a file in the shared folder subfolders.
The file name is: tmptest_folder_writable

1) Share Verify
●Share a folder on LAN, and allow it be Full Control
●Login fax server system with admin account via web browser. Select the users and setup their
parameter, and click Share Verify to do verify
●For example:
①Create a folder named Folder2fax,sub folder named test,Share the folder Folder2fax on PC
192.168.0.190, and allow it under full control

Or

Figure h-1-1

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Figure h-1-2
②Login 192.168.0.178 fax server with admin accountServer Settings>>Folder2Fax, input the
sharing information in Folder2FaxShare settings.

Finish set, click Share Verify to do verify

Fax server generated a file ‘tmptest_folder_writable’ to the shared folder/sub folder

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2) Send fax via Folder2fax with ‘Use Control File’
①Check ‘Use Control File’ in the web page: Server Setting>>Folder2fax,then click Save

②Create 2 files: <filename>.tif + <filename>_contact.csv , _contact can be changed

For example:test.tif and test_contact.csv(column A:sender;column B:recipient;column C:fax
number)

If you want to send to multiplerecipients,just add more rows,and with different column B and C.
e.g.: Send with one fax file from the same sender harold to 4 different fax numbers and recipients.

③Copy test.tif and test_contact.csv to the share folder/sub folder together:

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④Wait some minutes which set in the Cyclefiled,fax server submitted a fax then rename and move
those 2 files to the subfolder archive
⑤Check the sent jobs in the web page: Log>>Sent

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3) Send fax via Folder2fax without ‘Use Control File’
①Uncheck Use Control File in the web page: Server Setting>>Folder2fax

②Create 1 file :put sender in the end of the filename or in the prefix of the file name
a. Sender End: <filename>_<recv@faxnumber>__<sender>.tif/tiff
e.g.: test_recv@08155704####123__sender.tif
b. Sender First:<filename>_<sender>__<recv@faxnumber>.tif/tiff
e.g.:test_sender__recv@08155704####123.tif
Note: you can input an email address at the senderpart,so that the email address would
receive a fax notify after the fax sent out if the sender account has
enabledOutgoingfax2email.
How to send to fax number with extension?
RE:Please add some # between fax number and extension number,each # stands for
waiting 2 seconds.

If you want to send to multiple recipients,please rename file format as:

e.g.: test_recv@08155704####123_recv1@08124578_recv2@08124588__sender.tif
or test_sender__recv@08155704####123_recv1@[email protected]
③Wait some minutes which set in the Cycle filed,fax server submitted a fax then rename and move
this file to the subfolder archive
④Check the sending job in the web page:Log>>Fax Queue

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i) Deletion Rules

Sender First

Menu Description
Days for keeping in-coming All user’s received faxes storage period in a fax server
faxes
Days for keeping out-going All user’s sent faxes storage period in a fax server
Sender End
faxes
Days for keeping temp files Temp files storage period in a fax server
Time to execute rules The execute times for above two rules

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j) Backup

Install the provided backup software to enable fax backup function. Then input the computer name
in the backup host field

Menu & Description

Fax Backup
Backup each outgoing fax once;
Enable(Each User) Backup incoming fax several times, for one incoming fax
Enable
may be distributed to several users.
Enable(Each Fax) Backup each incoming and outgoing fax once
The computer name of the device which you can run BackProg program to get
Backup Host
backup faxes from the fax server
Parameters Backup
Enable Backup settings of the fax server to the admin viaSMTP regularly.
Parameters It requires you to enable administrator’s SMTP service at the section:
backup ManagementManger User admin user.
Email Subject You can change some part of subject: From
The IP,SN, Backup Date are alternative to be added in the email subject;

From The email address used to send e-mail about backup files They can be edited
in the SMTP
To The email address used to receive e-mail about backup files settings of admin
Backup Time The period time to do backup and send e-mail

k) Language

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The default language for web interface, it would be selected in the login web page.

l) Network Printer
Add a available printer on the fax server, so that fax server can print incoming or outgoing fax with any
added printer via internet.

Menu Description
*Local Name Name of printer contain characters: a~z,A~Z,0~9. User-defined
Printer Model Indicate printer model
Default Printer Set it as the default printer
Accepting Jobs Indicate status of the printer, Yes means it is available to accept jobs
Indicate status of the printer.
Printer State
Idle means it is available, while Stop means it isunavailable
Pending Jobs The quantities of tasks waiting for print
Print Test Print test paper
Cancel Jobs Cancel the selected jobs waiting for print
Delete Printer Delete the selected printer
Accept Jobs Setup the selected printer as accepting jobs status again
Reject Jobs Setup the selected printer as reject jobs status
Start Printer Setup the selected printer as Stop status again
Stop Printer Setup the printer as Stop status
Direct TCP Connection HP JetDirect Connection technology via TCP. Connect printer to internet

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directly
UnixIPP Server Base on Internet Printing Protocol
Network SMB Server Input Share server’s IP address. Windows Sharing or Linux Samba Sharing
Port User-defined Sharing Printer’s Port
Printer Input the Share name of the Sharing Printer. Case sensitive
Account Input account information
Password Input password information
Select the right printer driver.
Select the printer driver "Generic P.S. Printer Postscript” should work for most of B&W laserjets.
"Generic ZjStre Printer foo2zjs" should work for most of colorLaserJet.
Or provide another PPD User-defined printer driver
If there is no matched printer driver from ”Select the printer driver” drop
May get it here
down list, please get it from here http://www.cups.org/ppd.php

m) Cover Sheet
Fax cover sheet is only used under English interface.Usually users choose the scheduled fax cover
templates.Admin has right to add/update or delete fax cover sheet.

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n) FoIP

Menu Description
Enable FoIP Enable FoIP
STUN server allows all of the NAT terminal clients transferring data
Global
STUN with the VOIP service providers which locate outside the regional
network
Listen Port
SIP UDP port range 5 ports,default:5061-5065
Proxy SIP Proxy Server
Account The account used to register on sip server
Password The password used to register on sip server
Account1,2
Register The IP or domain of sip server
AuthID Account verification code
Dialplan Priority Dial according to priority level,0,1,2.0:higest level
Input the number prefix;All faxes which numbers started with and fax
DialPrefix
line selected as ‘FoIP’ would be sent to the address of ‘Route To’
Protocol Choose protocol of this route
Choose whether the number would be sent to the server after
PrefixStrip
removing the prefix or not
Route To Input the FoIP Server address

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o) Log Report

Enable Enable export the logs file to your email

Help Backup logs cyclely via admin’s SMTP setting
Report Files Sent log Log, Received Log
Email Subject Naming the email subject
Email From The sender of the email
Email To The receiver of the email
Report Time The time fax server export the log and send email
Report Now Export the logs at once and send email

10. Log and task list

a) Events
With Events log, administrator can monitor event records in users' operations and system log

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b) Fax Queue
Display all users’ sending tasks and queuing tasks, the system administrator can delete the selected fax task.

c) Sent
Display all users’ sent fax records, the list can be exported and be stored.To get failed reason details please
click the commID.

Common Failed Reason Resolution

Job aborted by request Job was canceled by fax users
No local dialtone;too many Please check the fax line:
attempts to dial Is it connected to the ‘Line’ port at the back panel?
Is it available? Try to dial to a common phone or fax machine to have a test.

No carrier detected; Please check the recipient fax number:

Is it really exist?
Is it match with a fax machine?

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Is the recipient fax machine can auto-receive faxes or any one do manual
received ?
Busy signal detected; Please check the recipient fax machine can send back answer or other signal.
Try to uncheck ‘Dialtone Detect’ in the web page ‘Server Setting’’Line’ and
Unknown problem; too many reboot the faxserver;
attempts to dial Try to uncheck ‘Error Correction Mode’ in the web page ‘Server Setting’’Line’
and reboot the faxserver ;
Reject Please check the send resolution and the recipient fax machine.
Send resolution is too high for recipient fax machine to receive.
The transfer speed of recipient fax machine is too slow to receive and so on.

d) Received
Display all received fax records, the list can be exported andbe stored, all records can be cleared.

e) Distribution Log
Display all users’ received fax distribution records, the list can be exportedandbe stored. All records can be
cleared.

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f) Transmit
Display the transfer records of all users’ intranet files.

11. Tools
user admin

a) Server Status
This web interface displays server relative information

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b) Ping Test
Input the destination IP address to ping IP

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c) SMTP Test

Menu Description
SMTP Input the domain or IP address of SMTP server
USER Input sender’s e-mail account
PASS Input sender’s e-mail login password

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FROM Full path of E-mail Address
TO Input e-mail address to receive fax
SUBJECT Email Subject
DMESG Wait for debug message
EXEC Execute this test

Common SMTP Errors Resolution

530-5.5.1 Authentication Required. Learn more at Password required,please
smtp-server enter the correct password
...message not sent.
>>> AUTH LOGIN Please check ssl option
530 5.7.0 Must issue a STARTTLS command first. d21sm6319211ibg.3 and try again
smtp-server: 530 5.7.0 Must issue a STARTTLS command first.
d21sm6319211ibg.3
. . . message not sent.

535 5.7.0 Error: authentication failed: authentication failure Password error.

smtp-server: 535 5.7.0 Error: authentication failed: authentication failure
. . . message not sent.
535-5.7.1 Username and Password not accepted. Learn more at Please enter the correct
smtp-server username or password

d) Parameters Backup

This web interface shows: Server parameters backup and server parameters restore.

e) Files Deletion

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The menu item details:
Menu Description
Delete Incoming Faxes Delete all received faxes in the server
Delete Outgoing Faxes Delete all sent faxes in the server
Delete Fax queue Delete all faxes being sent in the fax server
Delete Temp files Delete user’s Fax Cache, Fax log, Numbers, Done Log
Fax Cache Delete temporary fax document
Fax Log Delete temporary fax log file
Delete Temp Files
Numbers Delete temporary fax number file
Done Log Delete temporary send info

f) Update

This web interface shows how to upgrade system firmware. The update files should be gotten from
service provider

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Menu Description
Keep ‘Server Setting’ Set as default Set the configurations of ‘Server Setting’ as system
default settings after upgrade
Unchanged Keep the configurations of ‘Server Setting’ unchanged
after upgrade
Browser Select *.img file to upgrade
Note Please keep power on and network connection

g) System Check
This web interface show system check information . It allows you to be very intuitive understanding
of the current status of the server

h) Factory Restore
This web interface shows how to restore the factory settings, including: user’s info, server setting,
fax log, line setting, fax server IP will resume: 192.168.1.200.
Please use cautiously!

i) Reboot
Click “Confirm” to reboot the fax server

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12. Downloads
user admin

a) Alternatiff
User needs to install “AlternaTIFF ActiveX control” to preview the TIFF file. Download AlternaTIFF ActiveX
control on "Download ""Alternatiff”, or download it from http://www.alternatiff.com ,AlternaTIFF control
tools contains: print, store to disk, copy, proper window width, fixed size, direction, opposite display, page
control, menu and so on

b) Print Drivers
Download Print2Fax on "Download ""Print Drivers”, then download “Print2fax.zip”
Print2fax is a Windows print monitor designed to send its output directly to a Fax Server. Once installed, you
can print to a Fax Server from any application, and it will pop up a simple dialog box, allowing you to enter the
destination FAX number. It's not intended to be fancy or all encompassing, just a quick and easy way to send
fax from any Windows application

It is packaged in the form of a Windows Installer, which installs the required sets of .DLL files and registers
the monitor with the system. This adds support for a new type of port to your system, called a " Print2fax Port."
Once you've successfully installed the files, setup is straightforward, but it has a number of steps
Please refer to Print2fax.zip user guide while install

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Print2fax user’s guide
Print2fax is a Windows print monitor designed to send its output directly to a Fax Server. Once installed, you can print to a Fax Server
from any application, and it will pop up a simple dialog box, allowing you to enter the destination FAX number. It's not intended to be
fancy or all encompassing, just a quick and easy way to send FAXes from any Windows application.

Print2fax installation:

Step 1:Uncompress

Step 2: Turn off UAC if your pc system is Window Vista or Window7

If your OS is Windows Vista, before creating a new port of “Print2fax”, UAC should be turn off as following:

1. Click Start, and then click Control Panel.

2. In Control Panel, click User Accounts.

3. In the User Accounts window, click User Accounts.

4. In the User Accounts tasks window, click Turn User Account Control on or off.

5. If UAC is currently configured in Admin Approval Mode, the User Account Control message appears. Click Continue.

6. Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK.

7. Click Restart Now to apply the change right away, or click Restart Later and close the User Accounts tasks window.

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Step 3: Start up Print2fax and select the suitable type to install

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It is packaged in the form of a Windows Installer, which installs the required sets of .DLL files and registers the monitor with the
system. This adds support for a new type of port to your system, called a " Print2fax Port." Once you've successfully installed the files,
setup is straightforward.

Step 4: Configure Print2Fax after install

Do not share the printer. This is rather silly anyway, since you can locally install Print2fax on any system that needs it, and it
communicates directly with the Fax Server. Since it pops up the dialog box asking where to send the FAX job locally, this would be
ugly, at best.

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Menu Description
FAX Server Address Input your faxserver IP address.e.g.:192.168.1.200
Ignore PASV IP address Select it when using NAT , port 4559
Username Fax server account
Password Password of account
Sender Sender of fax
Advertising Input advertising words and will be displayed at the header
Address Book Format Specify a format to save Fax number, text or csv format
Address Book Directory Specify a directory for the address book
Line Specify which line you want to use
Page Size Specify fax page size
Resolution Specify fax resolution
Max Dials Max dial times
Max Tries Max retry times
Priority Specify fax priority
Validity The validation times of this fax
Job Confirm Submit the fax job and send out immediately

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Default Notify Specify a E-mail address to notify user

Step 5: Send fax from any printable applications

Most people who have problems are going to have problems because their Fax Server won't let them connect. Break out your Fax
Server documentation, and make sure that you have set up the correct permissions. Okay, now you're ready to print a test job. When
you send anything to this printer, a dialog box will appear:

Fax broadcast from any applications

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Print2fax Uninstallation:

65
c) Voice recording
Please use windows “Sound Recorder” to record the voice file. The file format: PCM attributes:
8000 kHz, 8, mono.
Saving format: play*.raw

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Receiving voice named: play1.raw
Sending voice named: play2.raw
Error voice named: play3.raw

Appendix (the default)

a) Network and Time Default
IP Address 1： 192.168.1.200 Router Address： 192.168.1.1
Subnet Mask 1： 255.255.255.0 DNS Address 1： 8.8.8.8
IP Address 2： 0.0.0.0 DNS Address 2： 202.96.128.86
Subnet Mask 2： 255.255.255.0
IP Address 3： 0.0.0.0
Subnet Mask 3： 255.255.255.0

b) Line Setting
Country Code： 852 Max. Pages 25
Param
Receiving

Area Code： None Receiving Voice No

Dial Rules

National Prefix： 0 Rings 2

International Prefix： 00 Fax Number 123456

Identifier

Out-line Prefix： None Identifier Fax Server

Extention(digit) 3 Prefix Strip 0

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Suffix Strip 0

c) Default User
System default users Default password Competence
admin 123456 System administrators
user 123456 Default user

d) Voice document default

Voice Type File Name Size Content
Receiver voice play1.raw 41Ｋ Welcome, please dial extension number or press start for fax
Sending voice play2.raw 28Ｋ Please press start for receiving fax
Error voice Play3.raw 36Ｋ Sorry, the extension number doesn’t exist , please redial

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