STUDY INFORMED CONSENT FORM

Study Title: App Tasks (“Study”)

Study Lead: Rinu Prakasan ([email protected])

You are receiving this Study Informed Consent Form (“Consent”) because you were
asked to participate in a voluntary research Study run by iSoftStone (“Study Organizer”)
on behalf of Apple Inc. (the “Study Sponsor”).
For Participants, residing in the United States territories and possessions, North, Central
and South America: Apple Inc., located at One Apple Park Way, Cupertino, California,
USA, is the data controller for this Study.

For Participants, residing in Canada or its territories or possessions: Apple Canada Inc.,
located at 120 Bremner Boulevard, Suite 1600 Toronto, ON M5J 0A8 Canada, is the data
controller for this Study.

For Participants, residing in Japan: iTunes K.K., located at Roppongi Hills, 6-10-1
Roppongi, Minato-ku, Tokyo 106-6140, Tokyo is the data controller for this Study.

For Participants residing in Australia and New Zealand, including island possessions,
territories, and affiliated jurisdictions: Apple Pty Limited, located at Level 3, 20 Martin
Place, Sydney NSW 2000, Australia, is the data controller for this Study.

For all other Participants: Apple Distribution International Ltd, located at Hollyhill
Industrial Estate, Cork, Ireland, is the data controller for this Study.

This Consent will tell you the following about this Study:
(1) Its purpose and what you will be asked to do;
(2) The information that may be collected from you and how it will be used or
disclosed;
(3) Potential risks and discomforts;
(4) Your confidentiality obligations if you decide to take part in the Study; and
(5) How you may stop being in the Study and what happens to your information
after you stop.

PLEASE READ THIS CONSENT CAREFULLY AND ASK ANY QUESTIONS YOU HAVE ABOUT
THE STUDY BEFORE SIGNING THIS FORM.
Your decision to take part in this Study is completely voluntary and you can decide not
to participate or stop participating at any time.

WHY IS THIS STUDY BEING DONE?

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The purpose of this Study is to collect interaction data of common tasks being
performed on 5000 of the most popular apps. We aim to identify common tasks that
can be performed with a given app, determine what data or prerequisites may be
required to do each of the tasks, identify the steps to carry out each of the tasks, and
record information in the form of annotated screenshots about each step required to
complete each task. This data will be used to develop and improve devices, features,
services, and algorithms related to app interactions and user experience.

WHAT WILL I BE ASKED TO DO?

A member of the team conducting the Study (“Study Team”) will discuss with you the
Study procedures, risks, and who may participate in this Study. If you choose to
participate, you will be asked to do the following:
1. You will be provided with instructions to install the data collection app on your
iPhone or iPad device.
2. You will be assigned a list of candidate apps to collect data for. For each assigned
app:
a. Install the app from the US App Store.
b. Create an account or use a provided account with placeholder values for
personal information.
c. Identify common tasks that can be performed within the app.
d. For each task:
Determine the command phrase(s) that describe the task.
Identify any prerequisite information needed to complete the task.
Perform the task, taking a screenshot at each step.
Use the data collection app to log the task details, including
command phrases, success conditions, prerequisite information,
and each step (with annotated screenshots).
3. Export the collected data for each app using the data collection app and follow
instructions provided by the Study Organizer to upload it to a storage location.

You will be required to use English as the device language and connect to a US-based
VPN if data collection occurs outside the US.

WHERE IS THIS STUDY BEING DONE?

This Study will take place remotely in approved areas (for example, your home or office)
in compliance with Apple security protocols provided by the Study Team.

HOW MANY PEOPLE WILL BE IN THIS STUDY?

This Study will enroll a sufficient number of participants to collect data for 5,000 of the
most popular apps.

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HOW LONG WILL I BE IN THIS STUDY?
Your participation in this Study will last for the duration required to complete the data
collection for your assigned apps. We expect the whole Study to last until approximately
January 17, 2025.

WHO CAN PARTICIPATE IN THIS STUDY?

Before starting this Study, you must meet all the following criteria:
• Be willing and able to participate in the Study procedures described in this
Consent.
• Be able to communicate effectively with and follow instructions from the Study
Team.
• Be able to use an iPhone 11+ device running iOS 17.x.
• Be able to read and write in English.
• Be able to install and use the data collection app.
• Be able to access the US App Store (either by being located in the US or by using
a US-based VPN).
• Be in the following age range: 18+

You cannot participate in this Study if:

• You are employed with an Apple competitor now or at any time during the
Study’s duration;
• You do not meet the native language requirement set by the Study Lead; or
• You do not meet all of the requirements listed above.

WHAT ARE THE POSSIBLE RISKS OR DISCOMFORTS?

No significant risks or permanent side effects are anticipated. However, there may be
minor risks associated with extended use of mobile devices, such as eye strain or
discomfort from prolonged sitting. We recommend taking regular breaks during data
collection sessions.

There may be privacy risks which are described below in the section “How Will My Study
Data Be Kept Confidential.” There may be risks that we do not know about. The Study
Team will tell you about any new information that relates to the Study that may affect
your decision to stay in the Study. If you experience any pain, discomfort, side effects, or
believe that you have been injured as a result of the Study, you should seek necessary
medical care and notify the Study Lead as soon as possible.

WHAT HAPPENS IF I AM INJURED BECAUSE OF THE STUDY?

We will make reasonable efforts to prevent you from being injured as a result of this
Study. If we determine that you followed the directions of the Study Team and still got

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sick or hurt as a direct result of a Study procedure, device, or test, you will be
reimbursed for the medically necessary care for your injuries. Payments for other
expenses (such as time off work, lost wages, child-care, etc.) will not be offered through
the Study. You do not give up any legal rights by signing this form.

To pay medical expenses, Study Sponsor and its designee may need to know some
information about you like your name, date of birth, social security number, copies of
bills and applicable medical records, and (if applicable) Medicare Beneficiary Identifier
(MBI). Study Sponsor or its designee may check to see if you receive coverage under
Medicare or another governmental insurance plan and, if you do, report the payment as
required by law.

WHAT DATA WILL BE COLLECTED AND HOW LONG WILL IT BE KEPT?

As part of this Study, the following data may be collected or accessed (collectively,
“Study Data”):
• Contact Information: Your name will be collected during Study recruitment. Your
Contact Information will be deleted within one year after the Study ends.
• Interaction Data: Screenshots of app interfaces and information about your
interactions with the apps being studied will be collected, including screen
coordinate locations of where you tap, swipe, or perform other gestures, as well
as bounding box information for UI elements you interact with. These
screenshots will not include any personal information or identifiable content.
Your Coded Interaction Data will be deleted within 5 years after the Study ends.

HOW WILL MY STUDY DATA BE KEPT CONFIDENTIAL?

Your Contact Information will be held securely by Study Organizer, and access limited to
Study Organizer personnel who need access to manage the Study. Your remaining
Study Data will be separated from your Contact Information and assigned a code (we
use the word “Coded” to describe these data that is, “Coded Study Data”). Your Coded
Study Data will be maintained by Study Sponsor in a central study database with other
subjects ’Coded Study Data.

All Study Data that identifies you will be protected and treated as confidential. There is
also the risk of unauthorized access to your Study Data, though Apple has implemented
appropriate information security measures. Further, if you are in multiple studies, your
Study Data may be combined across those studies, which could increase the risk that
someone could identify you. There may be other privacy risks that we cannot anticipate
now.
For more information on how Study Data will be kept secure and confidential, please
contact the Study Lead listed above.

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INTERNATIONAL TRANSFER OF STUDY DATA
Your Consent to Transfer. Study Sponsor is a global company with affiliates in many
countries undertaking research and development. As a result, your Study Data, including
Coded Study Data, may be transferred to Study Sponsor in the United States and other
Study Sponsor related entities and third parties designated by Study Sponsor in other
countries. These other countries may not have laws as protective as the data protection
laws in the country where you reside. It is also possible that the country to which the
Study Data is sent will have laws that permit the government to request access to data
held by private companies, such as Study Sponsor; however, we do not anticipate such
requests for your Study Data. Regardless of the country where your Study Data is used
and maintained by Study Sponsor, its affiliates, and its contracted third parties, it will be
used and maintained only for the purposes described in this Consent and it will be
protected as described in this consent. If you do not want to permit your Study Data to
be transferred internationally, you should not sign this Consent. However, you must sign
this Consent to participate in the Study.

Other Data Transfer Mechanisms. In addition to your consent to transfer, the transfer of
Study Data, including Coded Study Data, to Study Sponsor and its designated third
parties in other countries will, where applicable and where required, also abide by the
requirements for international data transfers established for that jurisdiction. These
entities, where applicable, will subscribe to an appropriate legal instrument for the
international transfer of data to the United States, or will be bound by appropriate
contractual arrangements (such as Standard Contractual Clauses approved by the
European Commission or the International Data Transfer Addendum approved by the
UK Information Commissioner), or binding corporate rules to protect your Personal
Information. Study Sponsor abides by the Asia-Pacific Economic Cooperation (APEC)’s
Cross Border Privacy Rules (CBPR) System to protect personal information, including
Study Data, transferred among participating APEC economies.

HOW MAY MY STUDY DATA BE USED AND DISCLOSED?

Your Study Data (and where possible, only your Coded Study Data) may be collected,
used, stored, analyzed, maintained, disclosed, and otherwise processed, for the purposes
of this Study as described above (“Why is this Study being done?”) as well as for related
research and product and service development purposes undertaken by or on behalf of
Study Sponsor. In particular, your Study Data may be used:
• To support and carry out the Study.
• To verify that the Study is done properly.
• To contact you about the Study, as necessary.
• To analyze the Coded Study Data and publish results.
• To design or improve future studies.

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• To combine data and results from this Study (including Coded Study Data) with
data and results from other related Study Sponsor studies whose purpose is
similar to the purpose of this Study.
• For Study Sponsor’s development, design, approval (including regulatory
approval), improvement, production, publication, and/or support of products,
technologies, processes, and services, including algorithm development.

Your Study Data, including your Coded Study Data, may be shared with, collected, used,
stored, analyzed, maintained, disclosed, and otherwise processed for the purposes
stated above by Study Sponsor personnel, external entities with whom Study Sponsor
may choose to collaborate (under appropriate contractual obligations), and designated
third parties acting on behalf of Study Sponsor (also with appropriate contractual
obligations).

When required by law, Study Data in identifiable form may be provided to third parties
such as public, regulatory, or government authorities, including law enforcement.
The results of this Study may be published or presented but will not include any
information that would let others know who you are.
Your Study Data may also be used for the following purposes:
• For Study Recruitment. The Study Team may use or share your Coded Study Data
with other Study Sponsor study teams to determine whether you might be
eligible for future studies and if so to contact you for those studies. If you are
contacted, you may choose not to participate.

WHAT PERSONAL DATA RIGHTS DO I HAVE?

Certain Study Data that could be linked to you as an identified or identifiable individual
or could be reasonably associated with you may be considered to be personal data
(collectively, “Personal Data”). You may contact the Study Lead at any time to request
deletion of your Personal Data associated with your Study Data. In some circumstances,
deletion of your Personal Data may not be feasible (for instance, if your Coded Study
Data has been de-linked from your Contact Information). However, reasonable efforts
will be made to delete Personal Data within a reasonable amount of time of your
request.

You may withdraw from the Study at any time – see “Can I Stop Being In This Study?”
below.
If you are a resident of the state of California, Virginia, Colorado, Connecticut,
Washington, or a state with similar laws, the following may apply to you:
• If you decide to take part in the Study, you have certain rights with regard to your
Personal Data, including the right to request access to Personal Data collected
about you as part of this Study. You also have the right to request that such

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Personal Data be corrected or deleted or with certain Personal Data you may be
able to withdraw your consent for processing of such data. You may freely
exercise these rights without discrimination.
• Reasonable efforts will be made to comply with your request within a reasonable
amount of time.
• In some circumstances, we may not be able to complete the actions you request.
For example, we may be permitted or required to retain all or part of your
Personal Data for certain purposes including when required by law. Also, it may
not be possible to delete or take other actions with respect to your Personal Data
if your Contact Information was removed from your Coded Study Data.
Additionally, if you request to withdraw your consent for the processing of
certain of your Personal Data, it may act as a withdrawal from the Study and you
may no longer be able to participate in the Study. You may withdraw from the
Study at any time as stated above.
• You can exercise the above rights by contacting the Study Lead.
• You may appeal any decision by contacting the Study Lead.

You may also withdraw from the Study at any time – see “Can I Stop Being In This
Study?” below.

Certain Study Data that could be linked to you as an identified or identifiable individual
may be considered to be personal data (collectively, “Personal Data”). If you decide to
participate in this Study, you also have the right to request access to any Personal Data
collected about you as part of this Study and the right to request that any such Personal
Data be corrected, amended, blocked, or deleted. You also have the right to withdraw
your consent to the processing of your Personal Data at any time. If you withdraw your
consent, we will stop using your Study Data, including your Coded Study Data, but
withdrawing your consent will not affect the lawfulness of processing based on this
Consent before its withdrawal. In some circumstances, we may not be able to complete
the actions you request. For example, if your Coded Study Data has been de-linked
from, or we do not have access to, your Contact Information, or where applicable law
would permit or require us to continue processing certain of your Personal Data. You
also have the right to object to the collection of any data and withdraw from this Study
at any time. Information on how to withdraw is included in the “Can I Stop Being In This
Study?” section below.

You can place a request to exercise any of these Personal Data rights at any time by
contacting the Study Lead listed above. You may also contact Apple’s Data Protection
Officer at [email protected]. If you are unsatisfied with the reply received, you may refer
your complaint to the relevant supervisory authority in your jurisdiction.

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ARE THERE BENEFITS TO BEING IN THIS STUDY?
The goal of this Study is to obtain information related to the Study purposes, so, you will
not receive any direct benefit from this Study.

ARE THERE ANY OPTIONS OTHER THAN BEING IN THIS STUDY?

The only other option is not to participate in this Study.

WILL IT COST ANYTHING TO BE IN THIS STUDY?

The apps used in the Study may use your data plan unless you turn off cellular data for
that app in Settings. Standard phone charges may apply when you communicate with
the Study staff on your personal device. You will not be reimbursed for these charges or
any cellular charges for an iPhone or other devices.

WILL I GET PAID FOR BEING IN THIS STUDY?

You will be compensated $1.80 USD per approved task (minimum 10 approved tasks per
1 App) for your participation in this Study. If you receive any compensation, it may be
taxable. Please consult with a tax advisor about any reporting requirements.

CAN I STOP BEING IN THIS STUDY?

You may stop being in this Study at any time, for any reason, without penalty by
contacting a member of the Study Team, or the Study Organizer, including the Study
Lead.

If you choose to withdraw from the Study, Study data collected up to that point may
continue to be used and kept as described in this Consent. You may request that your
Study Data be deleted, as stated above in the “What Data Rights Do I Have” section.

COULD MY PARTICIPATION BE STOPPED EARLY?

You may be removed from this Study by the Study Organizer, the Study Team, or the
Study Moderators for a number of reasons, such as:
• You did not follow the confidentiality requirements described below;
• You missed Study visits or did not follow instructions of the Study Team;
• You no longer meet the criteria for participating in the Study;
• The Study is stopped; and
• At the discretion of the Study Team.

If you are removed from the Study, Study Data collected up to that point may continue
to be used and kept as described in this Consent. You may request that your Study Data
be deleted, as stated above in the “What Data Rights Do I Have” section.

DO I HAVE ANY OBLIGATIONS AT THE END OF PARTICIPATING IN THE STUDY?

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At the end of your time in the Study, you will be asked to follow directions from the
Study Team such as returning Study hardware to the Study Team and/or deleting Study
apps or other materials from your devices or systems.

WHO CAN I TALK TO ABOUT THE STUDY?

If a Study-related problem occurs, or if you have any questions about this Study at any
time, please contact the Study Lead at [email protected]

If you want to voice complaints or concerns about this Study, have questions not
addressed by the Study Team, or have questions about your general rights in this Study,
please contact the following Study Moderators: [email protected]

YOUR CONFIDENTIALITY OBLIGATIONS.

If you agree to participate in this Study, you must also agree to not disclose any
information from or about this Study with anyone outside of the Study Team, or Study
Moderators, except as listed in this Consent, without first obtaining approval from the
Study Lead.

What is considered confidential?

The fact that the Study Organizer and the Study Sponsor are conducting this Study, the
types and methods of data collection, and any other detail about the Study or how it is
conducted are confidential. Any information that you learn about this Study, including
technical information and any other information identified as non-public information is
considered confidential and proprietary information that belongs to Study Sponsor and
must not be disclosed by you.

Who needs to know?

Do not assume that anyone knows, or needs to know, information about this Study. Do
not talk to anyone about this Study with anyone outside of the Study Team except with:
1) your medical providers if needed to determine whether it is safe for you to participate
in this Study or if you believe you may have been injured as a result of this Study; (2)
family members or individuals you live with as needed for remote elements of Study
participation; and (3) family members if you have concerns about participating in this
Study. If you decide it’s necessary to discuss this Study with anyone, you must first
obtain agreement from them not to share any information about this Study, including
your participation in the Study.

No disclosures, photos, videos or social media.

You should not take any photographs or videos of anything related to this Study, except
as specifically required as part of the Study procedures. You should never post anything
about this Study on social media.

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If you become aware of any unauthorized disclosure of confidential information,
including a disclosure by a family member or other individual, please report it
immediately to a member of the Study Team, or to a Study Moderator.
If you have any questions that are not addressed here, please discuss with a member of
the Study Team, or a Study Moderator.

CONSENT
By signing this Consent, I acknowledge and agree:

• I have carefully read this Consent, written in English, which is a language that I read
and understand.
• I have received answers to my questions.
• I am voluntarily signing this Consent and I consent to participate in this Study.
• I agree that I will keep confidential all information disclosed to me during the Study.
• I agree to the collection, use, sharing, disclosure, transfer, including transfer to other
countries, and maintenance of my Study Data (including any sensitive personal
information as identified above and Coded Study Data) as described in this Consent.
• I understand that I can stop being in this Study at any time.
• I understand that I will receive a copy of this Consent form after I sign it.
By signing this Consent, I consent to the collection and processing of my Study Data for
the purpose of this Study, as described in this Consent.
If this is an electronic consent, I understand that by clicking accept or typing my name
and the date below I am providing my consent electronically and that it has the same
force and effect as if I was signing in person on paper.

____________________ _____________________ ________

Subject’s Name Signature Date

_____________________ ____________________ _________

Person Conducting Consent Signature Date

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