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Salesforce Deployment interview questions

The document outlines various scenario-based interview questions and expected answers related to Salesforce deployment issues, including troubleshooting flows, community access, custom metadata, and permission sets. It provides guidance on how to investigate and resolve common problems encountered after deploying Salesforce components. Additionally, it promotes interview preparation services offered by Prominent Academy for individuals seeking Salesforce roles.

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pamahiw740
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30 views8 pages

Salesforce Deployment interview questions

The document outlines various scenario-based interview questions and expected answers related to Salesforce deployment issues, including troubleshooting flows, community access, custom metadata, and permission sets. It provides guidance on how to investigate and resolve common problems encountered after deploying Salesforce components. Additionally, it promotes interview preparation services offered by Prominent Academy for individuals seeking Salesforce roles.

Uploaded by

pamahiw740
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Salesforce

Deployment
scenario-based
interview
questions
www.prominentacademy.in

+91 98604 38743


Scenario: You deployed a Flow to auto-assign cases based on priority,
but some high-priority cases are still unassigned. How would you
investigate? Expected Answer:
Ensure the Flow is activated and the criteria cover all expected
conditions.
Check Flow Debug Logs or use Flow Builder’s debug option for test
records.
Verify record types, picklist values, or any default values interfering
with logic.
Ensure user permissions allow the Flow to update Owner fields.
Test with both UI-created and API-imported records.

Scenario: You deployed a new Salesforce Experience Cloud (Community)


site, but external users cannot access it. What would you check?
Expected Answer:
Ensure the Community is published and active.
Confirm users have correct roles and profiles/permission sets.
Check the Community user’s license assignment.
Review Guest User Profile and ensure necessary object and field
permissions are granted.
Test with an external user account and check email verification
status.

Scenario: You deployed a new Custom Metadata Type and records, but
Apex is throwing a null pointer error when accessing it. Why?
Expected Answer:
Ensure Custom Metadata records were included and deployed
correctly.
Check if the query is referencing the correct API name.
Make sure the metadata is activated or available in the target org.
Deploy both the metadata type and records in one deployment.
Confirm the Apex logic isn’t trying to access metadata before it
exists.

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Scenario: After deploying a Lightning Record Page, users still see the old
layout. How do you resolve it?
Expected Answer:
Ensure the record page is activated and assigned to the correct App,
Record Type, or Profile.
Check Lightning App Builder to verify version and assignments.
Confirm whether profile-based page assignments override the org
default.
Ask users to refresh or clear browser cache.

Scenario: You deployed a new Record-Triggered Flow, and records are


not saving due to unhandled exceptions. How do you fix it?
Expected Answer:
Add a Fault path in the Flow to capture and log errors.
Review Flow debug logs and email error notifications.
Handle null values, missing lookups, or missing conditions gracefully.
Add a custom error message in the Fault Connector.
Test with various record types and data sets before deployment.

Scenario: You deployed a new Permission Set, but users still can’t access
the new custom object. What would you check?
Expected Answer:
Ensure the object permissions (read/create/edit) are properly
enabled in the Permission Set.
Check field-level security for required fields.
Confirm the users have been assigned the Permission Set.
Make sure record-level access (sharing rules, role hierarchy) is also
considered.

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Scenario: You deployed a dependent picklist field, but it's not working as
expected. How do you debug it?
Expected Answer:
Confirm both the controlling and dependent picklist values are
deployed and active.
Check field-level security and page layout assignment.
Validate the field dependency mapping was included in the
deployment.
Ensure values are not hidden by record type settings.

Scenario: You deployed sharing rules, but users still don’t have access to
records. What's your action plan?
Expected Answer:
Ensure the sharing rule criteria are correct.
Confirm that the target public group or role exists in Production.
Recalculate sharing rules in Setup.
Validate that the OWD settings aren’t overriding the rule’s behavior.

Scenario: You deployed an Apex Trigger and now records are getting
stuck or duplicated. What could be wrong?
Expected Answer:
Missing or incorrect recursion check (e.g., static boolean flags).
The trigger may be firing itself multiple times via update loops.
Use a proper Trigger Handler pattern to manage flow.
Include governor limit monitoring and exception logging.

Scenario: You deployed Enterprise Territory Management (ETM)


changes but users report access issues. What’s missing?
Expected Answer:
Review Territory assignments and Territory Model activation.
Confirm object access and sharing settings are correctly applied.
Recalculate Territory Rules and test record visibility.
Validate if assignment rules were also deployed or configured.

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Scenario: You deployed a dashboard, but the charts are showing errors
or “No Data.” What’s likely wrong?
Expected Answer:
The source reports weren’t deployed along with the dashboard.
Filters might be referencing record types or picklist values that don't
exist.
The dashboard folder might not be shared with the right users.
The underlying report types could be missing or different in the
target org.

Scenario: You deployed a Lightning Record Page, but users still see the
old layout. Why?
Expected Answer:
The new layout may not be activated for the right app/profile/record
type.
You must manually activate the Lightning Record Page after
deployment.
Check if the assignment is "Org Default" or "App/Record
Type/Profile-specific."

Scenario: You deployed Custom Metadata Types and records, but logic
fails due to missing data. Why?
Expected Answer:
Metadata records are treated differently from metadata definitions.
You must include both the type and its records in deployment.
Check the API names of the records and values used in logic.

Scenario: You deployed a custom object, but users don’t see the tab in
the app. What should you do?
Expected Answer:
Deploy or manually create the custom tab for the object.
Add the tab to the App using App Manager.
Ensure the tab visibility is enabled in user profiles or permission sets.

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Scenario: You deployed a new app, but users don’t see it in the App
Launcher. Why?
Expected Answer:
The App needs to be assigned to profiles or permission sets.
Verify if the App is visible and active under "App Manager."
Check if it's marked as a Lightning app and not classic-only.

Scenario: Logic dependent on Hierarchy Custom Settings fails after


deployment. Why?
Expected Answer:
Hierarchy Custom Settings values are data, not metadata — they
don’t get deployed with code.
Manually insert records or deploy via data loader or script post-
deployment.

Scenario: Apex Trigger references a custom field that doesn’t exist in


Production. How do you handle this?
Expected Answer:
Deploy the custom field first, then the trigger.
Or include both the field and trigger in the same deployment
package.
Maintain dependency order using a CI/CD tool or deployment script.

Scenario: Deployment fails due to unsupported component inside a Flow


(e.g., a Platform Event). What's the fix?
Expected Answer:
Some Flow features require the target org to be updated to a
minimum API version.
Ensure the Platform Event or referenced component exists in
Production.
Break down the Flow into smaller parts or deploy the event first.

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Scenario: You deployed a Workflow Rule with Email Alert, but it’s not
firing. Why?
Expected Answer:
The rule might be inactive in Production.
The email template or recipient may not exist or be invalid.
Ensure workflow criteria is met and the org has email deliverability
set to 'All'.

Scenario: You deployed a static resource, but the changes aren’t


reflected.
Expected Answer:
Static resource might be cached; do a hard refresh or clear cache.
Make sure the static resource file is packaged correctly (ZIP).
Use correct file structure inside the zip for images, JS, etc.

Scenario: After deploying a Permission Set, users can't access a custom


object.
Expected Answer:
The permission set was deployed without the related object and
field-level permissions.
Ensure the object metadata and its fields are deployed before the
permission set.
Use a complete permission set metadata file during deployment.

Scenario: You deployed a Sharing Rule, but it failed in Production. Why?


Expected Answer:
The rule may reference a Role, Group, or Criteria that doesn’t exist in
Production.
Ensure referenced components like public groups or roles are pre-
created or included in the deployment.
Criteria-based rules require that fields used in criteria exist.

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