(M) David - sm15 - Inppt - 03
(M) David - sm15 - Inppt - 03
Chapter Three
Product differentiation
The economy
Level of competitiveness
► Social ► Governmental
► Cultural ► Technological
► Demographic ► Competitive
► Environmental ► Legal
Note: The ratings values are as follows: 1 = major weakness, 2 = minor weakness, 3 = minor strength, 4 =
major strength. As indicated by the total weighted score of 2.50, Competitor 2 is weakest. Only eight
critical success factors are included for simplicity; this is too few in actuality.