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Global Software Development: by Logan Thiem

This document discusses global software development (GSD), which involves work done across national boundaries through communication, coordination, and control using infrastructure. The most common reasons for GSD are cost savings and accessing skills not available locally. Key phases in the history of GSD include the establishment of research centers in India in the 1980s-1990s, the expansion of offshore services in India and rise of R&D in China in the late 1990s-2000s, and outsourcing becoming mainstream in the mid-2000s. Mechanisms used in GSD include centralized structures, early dependency identification, documentation, periodic commits, daily builds, and periodic meetings. Issues include strategy, communication challenges due to distance and time zones, coordination difficulties

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KIRAN SURYAVANSHI
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57 views

Global Software Development: by Logan Thiem

This document discusses global software development (GSD), which involves work done across national boundaries through communication, coordination, and control using infrastructure. The most common reasons for GSD are cost savings and accessing skills not available locally. Key phases in the history of GSD include the establishment of research centers in India in the 1980s-1990s, the expansion of offshore services in India and rise of R&D in China in the late 1990s-2000s, and outsourcing becoming mainstream in the mid-2000s. Mechanisms used in GSD include centralized structures, early dependency identification, documentation, periodic commits, daily builds, and periodic meetings. Issues include strategy, communication challenges due to distance and time zones, coordination difficulties

Uploaded by

KIRAN SURYAVANSHI
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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GLOBAL SOFTWARE

DEVELOPMENT
By Logan Thiem
Global Software Development
• What is it? (GSD)
• Work done across national
boundaries
• Involves:
• Communication
• Coordination
• Control
• Infrastructure
Why Global Software Development?
• Most Common Reason:
• Cost Saving
• Insufficient resource available
• Recent Reasons:
• Remain Focused on Core
Competencies
• Gain access to world-class
capabilities
History
• “If a foreign country can supply us with a commodity
cheaper than we ourselves can make it, better buy it off
them with some part of the produce of our own industry
employed in a way in which we have some advantage.”
• Adam Smith’s “The Wealth of Nations’ in 1776
History: Phase 1
• Phase 1:
• Texas Instruments R&D center in 1985
• First multinational captive center in India
• Captive Center: An operation that is owned by an offshore company.
The activities are performed offshore but are not outsourced to a third
party.
• Deutsche Bank and Citigroup in 1992 in India
• IT and business process services
• Samsung in 1993 in Moscow
• 21 captive centers in 12 years
• Vast majority in India
History: Phase 2
• “Came to India for costs, stayed for quality.”
• Head of operations for Dell India
• Range of offshore services expanded
• Due to “General Electric Effect” in India
• HP, IBM, Verizon, LG
• 66 captive centers in 5 years
• Rise of R&D in China
History: Phase 3
• “It has been said that arguing against globalization is like
arguing against the laws of gravity.
- Kofi Annan, Statement of the former Secretary General of the
United Nations
- Shell, JP Morgan, Royal Bank of Scotland
- Outsourcing is now mainstream
- 137 captive centers in 3 years
Benefits
Mechanisms used in GSD
• Centralized Structure
• Early Identification of Dependencies
• Documentation
• Periodic Commits
• Daily Builds
• Periodic Meetings
Issues
Issues
• Strategy
• Communication
• Coordination
• Managing Cross-Culture
• Etc.
Strategy
• When?
• To Whom?
• How?
• What?
• IT Support
• Application Development
• Where?
Communication
• Distance
• Power Distance Index
• Click me!
Communication
• Time Zone Difference
• Infrastructure Support
Communication
• Type
• Informal
• Formal
• Synchronous
• Phone, Video Conference, etc.
• Asynchronous
• Email, Voice-mail, etc.
Communication
• Group Awareness
• Explicit
• Consequential
• Feed Through
Coordination
• Lack of Flexibility & Integration
• Poor Role Support
• Lack of Informal Communication
Culture
• High Context vs. Low Context
• Poly-chronic vs. Mono-Chronic
• Must be understood and Respected
Managing Cross-Culture
• Reduce Cultural Distance
• Reduce “Virtual Distance” Via Communication
• Recognize Limits
Risks
• Global Software Development taken too far:
Risks
Risks
• Hidden Costs
• Additional Charges
• Decreased Flexibility
Statistics
Questions?

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