Family Influence in Buying Behavior: Doyel
Family Influence in Buying Behavior: Doyel
doyel
What is a family?
A family is a group of two or more persons related by blood marriage or adoption who reside together . The nuclear family is the immediate group of father, mother, and children living together. The extended family is the nuclear family, plus other relatives, such as grand parents, uncles and aunts, cousins, and parents-in law. The family into which one is born is called the family orientation, whereas the one established by marriage is the family procreation
It includes the age of the head of the family, martial status, presence of children, and employment status. consumer behavior varies over the family life cycle (based on age, marital status, and number and ages of children);
Three sociological variables that help explain how families function
Cohesion Adaptability Communication
Information gatherer(s): The individual who has expertise and interest in a particular purchase.
Different individuals seek information at different times or on different aspects of the purchase.
Influencer(s): The person who influences the alternatives evaluated, the criteria considered, and the final choice.
Decision maker(s): The individual who makes the final decision .Of course, joint decisions also are likely to occur.
Purchaser(s): The family member who actually purchases the product. This is typically an adult or teenager. User(s): The user of the product .For many products there are multiple users
Role Behaviour
Instrumental roles, also known as functional or economic roles, involve financial, performance, and other functions performed by group members. taken by the head of the family for the achievement of specific goals Expressive roles involve supporting other family members in the decision making process and expressing the familys aesthetic or emotional needs, including upholding family norms
Family Decision Making Whether to buy; Which product to buy (pick-up or passenger car?); Which brand to buy; Where to buy it; and When to buy. The decision maker may specify what kind of product to buy, but not which brand; The purchaser may have to make a substitution if the desired brand is not in stock; The purchaser may disregard instructions (by error or deliberately).
Marketers need to
Pay attention to the buying habbits of family life cycle Look in t roles and relative influence of family members in purchase decision Use every possible channel of communication to reach its targeted customers