Effective Housekeeping For Public Areas and Offices
Effective Housekeeping For Public Areas and Offices
Housekeeping
for Public
areas and
Offices
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Sub Topics:
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Guess the picture below:
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What is Housekeeping?
is the management
and routine support
activities of running
and maintaining an
organized physical
institution occupied
or used by people.
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2 Major Types of
Housekeeping
Domestic
housekeeping
Institutional
Housekeeping 5
Different standards of
cleaning
1.Physically clean
2.Chemically clean
3.Bacteriologically clean
4.Entomologically clean
5.Ecologically clean
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5S Method
1.Sort or seiri – waste segregation
2.Straighten or seiton – orderliness
3.Shine or seiso – regular cleaning
4.Standardise or seiketsu –
procedures
5.Sustain or shitsuke – progressive
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Common tools and
1. Soft broom equipment
2. Hard broom
3. Dry and wet mop
4. Glass Squeegee
5. Rags
6. Buckets
7. Dust pan
8. Sponge
9. Scouring pad
10. Vacuum cleaner
11.Floor polisher
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Common chemicals or cleaning
agents
1. Detergents – like powder and liquid
detergents
2. Acid cleaners – muriatic acid
3. Alkaline cleaners - degreaser
4. Solvent cleaner – glass cleaner
5. All purpose cleaner
6. Deodorizer – air spray and albatros
7. Laundry products- fabric softener
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PUBLIC AREAS
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Examples of
public areas:
1. Entrance
2. Lobby
3. Front desk
4. Offices
5. Public restroom
6. Staircase
7. Guest corridor/hallways
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ENTRANCE
What is Required
entrance? equipment
Soft broom
An opening spaces Hard broom
such as door passage Push brush
or gate that allows Dry mops
Glass cloth
access to a place. Dust pan
Where people get their Vacuum cleaner
first impression of the Dusters
establishment from the
entrance lobby .
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Entrances Cleaning
Procedures
First of all removed dust and dirt .
The entrance doormats and runner should be vacuum cleaned and daily clean.
The entrance door glass should be clean .
The door glass clean two times in a day. When public traffic is high then door
glass clean may be up to 4 times in a day.
Brass knobs and handles should be polished weekly.
The floor of entrance should be mopped frequently throughout the day.
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LOBBY AREA
LOBBY
What is lobby? Equipment Required
These areas are provided as a Vacuum cleaner
common meeting points for the guest. Dust pan
Lobby area is near the reception, bell Bucket
desk. Dry mop
Lobby is a central hall, large waiting Wet mop
room of the hotels. Dusting cloth
Carpet shampoo machine
Lobby Area Cleaning Procedure
DAILY CLEANING
Lobbies cleaning are done in daily basis and periodic basis.
Ash pot, and upholstery should be cleaned immediately.
Flower arrangement should be done daily and indoor plants watered as required.
Glass surface and windows be cleaned daily.
Doors and door knobs should be clean daily.
Carpeted areas should be vacuum cleaned daily.
Hard floor should be mopped regularly.
PERIODIC CLEANING
Some cleaning tasks is need not be carried out daily. So scheduled on a periodic basis, for once in a
week, once in a month, once in six months or once in a year.
High level dusting, to clean ceiling and other hard to reach areas such as tops of the fans and cornices
should be done once in a week. Very high ceiling may be dusted once in a month.
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FRONT DESK CLEANING
FRONT DESK CLEANING PROCEDURE
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PUBLIC RESTROOMS