Amazon Transcribe Live Call Analytics (LCA) Sample Solution
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Jun 24, 2025 - JavaScript
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call-center-analytics
Here are 27 public repositories matching this topic...
Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.
customer-retention data-visualization business-intelligence data-analytics powerbi interactive-dashboards data-cleansing pwc call-center-analytics diversity-and-inclusion data-storytelling
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Mar 31, 2024
Official Repo for python-vcon and py-vcon-server Python packages
email messaging sms crm telephony voip transcription webchat contact-center video-conference recordings conversational-ai call-center-analytics video-transcription transcription-api contact-centers-and-telephony generative-ai customer-support-ai customer-support-automation vcontechnology
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Jun 19, 2025 - Python
Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.
visualization python portfolio dashboard analytics power-bi project data-visualization data-analytics dax call-center call-center-analytics ms-excel-data-analytics power-bi-dashboard power-bi-desktop trends-visualization
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Mar 14, 2024
Predict which customers should a call-center call for greater assertiveness in a sale
python challenge data-science machine-learning correlation analytics random-forest linear-regression data-engineering dataset polynomial-regression linear-regression-models pt-br random-forest-classifier call-center keyrus call-center-analytics
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Jan 11, 2022 - Python
Free Agent Assist, 坐席辅助,智能辅助，电话辅助，坐席辅助机器人，Call Center, Contact Center,AI,LLM,TTS,ASR,RAG,呼叫中心，大模型，人工智能，联络中心,Robot,large model robot,LLM，LangChain
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Jun 25, 2025
FreeHomeAgent：居家坐席，移动坐席，互联网坐席，手机坐席，Call Center, Contact Center,AI,大模型，人工智能，联络中心,Robot,large model robot，打破空间限制，开启居家办公新时代!!!
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Jun 24, 2025
Implementation of ARCH and GARCH models with MLOps pipeline on the AWS for deployment and management in a production environment.
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Jan 27, 2025 - Jupyter Notebook
An AWS serverless AI services pipeline for analysing call center calls, with custom analytics built around AWS Transcribe and AWS Comprehend and insights published on AWS Quicksight.
aws lambda machine-learning natural-language-processing sentiment-analysis serverless transcribe comprehend call-center-analytics
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Dec 27, 2022 - Python
VB.Net code for interfacing with Avaya's CMS Supervisor call center management software.
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Sep 22, 2023 - Visual Basic .NET
This shows my complete Power BI dashboards with real world data provided by PWC Switzerland. This is a Forage virtual internship where I got to use, analyze and gain valuable insights using real world data
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Aug 25, 2024
This analysis measures the performance of a call centre and assessed the satisfactions and sentiments of customers.
data-visualization data-analysis problem-solving customer-service powerbi-report call-center-analytics data-manupulation
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Apr 29, 2024
Gaussian Time Series model and MLOps pipeline using the AWS to deploy the model in a production environment.
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Dec 9, 2023 - Jupyter Notebook
PwC Switzerland Power BI in Data Analytics Virtual Case Experience helps build foundation in data analysis and visualization with Power Bi
customer-retention data-visualization business-intelligence data-analysis powerbi interactive-dashboards call-center-analytics diversity-and-inclusion data-storytelling
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Jul 8, 2024
Power BI Dashboards and Power Point Presentations
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May 15, 2024
Google Fiber Dashboard for Improving Call Center Performance
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Jan 20, 2025
These projects focused on call center trends, customer retention, and diversity & inclusion analysis. Each project offered valuable insights and hands-on experience that have enriched my understanding of these critical areas.
analysis presentation excel insights power-bi data-visualization kpi data-analytics data-analysis power-query data-cleaning call-center-analytics churn-analysis virtual-internship pwc-internship
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Feb 1, 2025
Call-Center dashboard
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Jan 3, 2025
Time series model using multiple linear regression on call-centre data.
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Dec 9, 2023 - Jupyter Notebook
Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.
customer-retention data-visualization business-intelligence data-analytics powerbi data-cleaning interactive-dashboards pwc call-center-analytics forage diversity-and-inclusion data-storytelling
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Aug 13, 2024
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