Knowledge and Competence

for a Networked World

Creating Knowledge 2018, Vingsted, 7/6 2018

Nina Bonderup Dohn,

Professor, dr.phil., PhD
Department of Design and Communication
University of Southern Denmark
Overview
1. Competence demands in a networked world /Nina, 25 min.
 The world as networked
 Characteristics of our networked world
 Competence demands in a networked world
 Discussion /15 min.
 How do the demands play out in library practice?
2. What is knowledge and competence? /Nina, 25 min.
 Analysis of ‘knowledge in practice’
 Discussion /15 min.
 Knowledge in practice and resituation in library settings
3. Implications for design for learning of ‘knowledge in practice’
 Within information literacy (and beyond) /Nina, 5 min.
 Questions and general discussion /5 min.
The world as networked

The world is networked in many senses:

1. People are connected to other people
2. Places around the world are globally connected
 Through an infrastructure of computers (ICT)
3. Events and situations are connected to each other
 Through individuals, organizations, ICT
4. Communication takes place in internet-mediated spaces
5. Our lives play out in hybrid physical-virtual spaces
6. Information management undertaken by machines
 Algorithms and machine-machine interaction
The world as networked – in Higher
Education and Research Libraries

1. People are connected to other people

 Informal learning, knowledge creation, information seeking
– for librarians, researchers, students alike
2. Local places are globally connected through ICT
 (Potential) inspiration and learning across contexts
3. Events and situations are connected to each other
 Making sense of Creating Knowledge in work practice
4. Communication takes place in internet-mediated spaces
 Repositories, social media, fora, online courses, MOOCs
5. Our lives play out in hybrid physical-virtual spaces
 Fake news, social media, info literacy: important to ‘physical life’
6. Information management undertaken by machines
 Info access and retrieval not transparent to users
Characteristics of our networked world (1 of 4)

 Pervasive, integrative use of ICT in work and leisure

 Continuously new ICT to be integrated (or not)
 No-one is a ‘digital native’ to the ICT of adulthood

 Mobility of people in and out of contexts

 Work, family, leisure, neighboorhood, ‘self-realization’
 Lifelong and lifewide learning
 Expectation, wish, demand – from oneself and others
 Insecurity, lack of stability
 Need for ‘resituation’ of competence to new settings
Characteristics of our networked world (2 of 4)

 Interweaving of physical and virtual spaces for action

 ‘Networked’ understood as: life in hybrid spaces
 Physical spaces integrate digital ones
 The library’s layout and work functions are good examples
 ”Seamless” use of information on the internet
 Multitasking in many spaces at once
 Spread of news – and fake news – on social media
 Pick-up of conversation across spaces
 Commitments, cultural and social capital, image
 Significance of digital footsteps in future spaces
 Communication; sharing and creating knowlegde
Characteristics of our networked world (3 of 4)

 Globalisation
 Markets
 International competetion
 Internationalisation of local workplaces
 Mobility of workforce, global distribution of jobs and functions
 Sustainability
 Overpopulation, environment, consumption, social fairness
 Standardization, loss of plurality and local difference
 Linguistically, culturally, academically
Characteristics of our networked world (4 of 4)
 User involvement and user generation of content
 Participatory culture
 Shift in opinion formation (from expert to user)
 Users become ”produsers”, esp. in web 2.0 media

 The characteristics support & co-define each other, e.g.

 Hybrid spaces are important facilitators of produsers
 Globalization supports (demands) mobility of people

 2 important points about these characteristics:

 To which extent do they apply to the Global South?
 Humans create human society
 Critical reflection on the characteristics’ adequacy is needed
Competence demands in a networked world (1 of 4)

To adequately cope with the ‘networked world’ requires

 Disciplin knowledge – this demand is highly accentuated

 Languages, science, humanities, social science

But my focus is on competence cutting across disciplines

 Critical assessment skills
 Finding the right shoulders to stand on
 Skills in assessing information, media, resources
 Critical source evaluation
 Understanding search algorithms, filter bubbles, fake news
 Peer and self-assessment skills
 both of processes and of products
Competence demands in a networked world (2 of 4)

 Skills in critically reflective, integrated use of computers

 Competence in handling complex hybrid contexts
 Perceiving the ‘reach’ of actions beyond here & now
 Information search, web navigation
 Knowledge sharing, knowledge creation
 Adequate use of relevant ICT, learning of new ICT
 Critical evaluation of what ‘relevant ICT’ is
 Digital literacy
 Communication, participation, multimedia production
 Computational literacy
 Computational thinking, computational participation
Competence demands in a networked world (3 of 4)

 Participation skills
 Attunement to the concrete situation
 Competence in perspective and focus shift
 ”Situated readiness” – anchorage in the situation
 Resituation of knowledge to fit the specific situation
 E.g. across academic and out-of-school settings

 Collaboration and intercultural skills

 Attunement to local culture
 Understanding, accept of difference, ‘drawing the line’
 Handling of conflicts and ‘collaborating-anyway’
 Local perspectives in a global world
Competence demands in a networked world (4 of 4)

 Innovation, new usage forms, new ideas

 Creation of new knowledge, not reproduction
 Reuse of knowledge in new ways
 Resituation, contextualization

 Critical, visionary, ethical development of practice

 ”Changing characteristics to the ones we want”
 Informed opinion formation
 Reflexive self-perception, self-esteem, trust in others
 Conscientious taking on of responsibility
Discussion slot 1 (10 + 5 minutes)
Discuss with the 2-3 persons closest to you:
 How do the demands play out in library practice? Focus
on one or two demand(s)
 For you as librarian?
 For researchers and students?
 How can libraries and librarians support them in developing
the necessary skills and competences?

Handout page 1
Part 2: What is knowledge and
competence?

 Three levels of competence demands

 Relation between knowledge, skill and competence
 Analysis of ‘knowledge in practice’
 Resituation of knowledge across contexts
Three levels of competence demands
Competence demands at different analytical levels
 Domain level
 Genre analysis, Dewey classification, linear algebra
 Activity level
 Facebook chat, information search, reading, interacting with
learning object, media production
 Life situation level
 Course session, workplace, hobby, family life, exam/test

A situation presents a unity of competence demands

 Competence is learned in response to such unities
 As a concretely realized unity of aspects
 It is decisive for learning outcome …
 … which unities learners meet
Knowledge, skill and competence

 Competence is learned as a concrete unity of aspects

 Aspects of knowledge and skill
 Buildung/dannelse is an aspect as well
 Competence is acting adequately in the situation
 ”Acting adequately” inherently involves responsible conduct
 … No dichotomy here!

 I prefer the term ‘knowledge in practice’ to ‘competence’

Analysis of ‘knowledge in practice’ (1 of 5)
 Example: diagnosis from an X-ray picture (Polanyi)

 Knowledge in practice is a unity of

 Propositional knowledge (know that)
 Skill (practical knowledge, know how)
 Experiential knowledge (know of)

 Knowledge in practice is a perspective on the situation

 … allowing relevant traits to appear
 … and to appear with a certain kind of meaning
 … action-oriented meaning – inducing specific actions
Analysis of ‘knowledge
in practice’ (2 of 5)
Qualifying the example:
 Domain: what is on the picture?
 Activity: the picture is taken in the process of diagnosing
 Life situation: Treatment of patient (part of work practice)

‘Knowledge in practice’ at all levels

 Domain: Seeing what is significant on the picture
 Activity: evaluating the significance of X-raying patient
 Life situation: competent treatment of patient
(participation in work practice)
Again: the perspective is action-oriented
Analysis of ‘knowledge in practice’ (3 of 5)
Example: Book a librarian
 Domain: finding relevant literature (level of X-ray picture)
 Knowledge of search strategies, journals, focus areas
 Skills in topic demarcation, navigating, evaluating
 Experiences of finding/not-finding and assessing info
 Activity: guiding student (level of diagnosing)
 Guidance rules of thumb, pedagogical knowledge
 Communication and questioning skills
 Experiences with students’ problems and reactions
 Life situation: facilitation within education, part of work
 Knowledge of informal (?) role in educational system
 Skill in managing different obligations, ”fitting it in”
 Experiences of taking & demarcating responsibility
Analysis of ‘knowledge in practice’ (4 of 5)

Example: Book a librarian

 Domain: finding relevant literature
 Activity: guiding student
 Life situation: facilitation within education, part of work

 The situation presents a unity of competence demands

 Librarian ‘knowledge in practice’ ≠ sum of ‘skill atoms’
 Instead:
 a perspective that provides relevance structuring
 domain and activity are structured from life situation
 and often vice versa
 an action-oriented relevance structuring:
 … determines the specific way, the student is helped
 … and the specific literature identified (area, level, journal)
Analysis of ‘knowledge in practice’ (5 of 5)

Example: Teaching a session within a subject course

 Domain: search strategies
 Knowledge of search strategies, journals, focus areas
 Skills in topic demarcation, navigating, evaluating
 Experiences of finding/not-finding and assessing info
 Activity: teaching, presenting and evaluating tasks
 Pedagogical knowledge – presentation, task preparation…
 Pedagogical skills, integration of student input
 Experiences with student reactions and misunderstandings
 Life situation: session in ongoing course (part of work)
 Knowledge of course focus, role of session in course
 Skill in integrating session as relevant for course
 Experiences of making sessions relevant (or not)
 Again: a unity; relevance structuring from life situation
Resituation of knowledge across contexts (1 of 4)

Point from Part 1:

 In a networked world, we traverse many contexts
 We need to ‘resituate’ knowledge between contexts
Like this?
Piece of knowledge

Knowledge
in context

Point from Part 2:

 Knowledge is learned as a concrete unity of aspects
 In relation to the demands of the learning situation
Resituation of knowledge across contexts (2 of 4)

⇒ Resituation requires holistic Knowledge

transformation in context
 Like this…

There will be some continuity Knowledge

 But no pre-exempted in context
‘elements’
 Non-predictability of what
will change
 and of how
Analyzable in terms of situational demands
 of domain, activity, life situation
Resituation of knowledge across contexts (3 of 4)

Knowledge
in context

Knowledge
in context

Transformation of domain level knowledge

 Because of changed life situation and activity
 E.g. adaptation of search strategy domain knowledge
 between ‘book a librarian’ and course session
 E.g. student adaptation of subject knowledge
 between thesis and project report to company
Resituation of knowledge across contexts (4 of 4)

Knowledge
in context

Knowledge
in context

Transformation of activity level knowledge

 Because of changed life situation and domain
 E.g. students adapting project work strategies and procedures
 between Teacher Training BA and MSc in Web Communication
 between ‘book a librarian’ and course session
 E.g. librarians adapting guidance knowledge
 Between public library and research library
Discussion slot 2 (10 + 5 min.)
Discuss with the 2-3 persons closest to you, either:
1. What would be further examples of ‘knowledge in
practice’ in library settings?
2. How do you experience demands for resituation?
 Of propositional knowledge, skills and experiences?
 At domain, activity, and life situation level

Knowledge
in context
Handout page 2

Knowledge
in context
Part 3: Implications for design for
learning ‘knowledge in practice’

Within the domain of information literacy

(and beyond)
 Implications of Parts 1 and 2 for what information literacy is
 Implications for design for learning information literacy
 Summing up
Information literacy for a networked world

Part 1 listed these competence demands:

 Critical assessment skills
 Skills in critically reflective, integrated use of computers
 Participation skills
 Collaboration and intercultural skills
 Innovation, new usage forms, new ideas
 Critical, visionary, ethical development of practice
Are they all relevant to ”information literacy (and beyond)”?
Part 2 pointed out that
 A situation presents a unity of competence demands
 Competence is learned in response to such unities
 It is decisive for learning outcome which unities learners meet
So critical assessment skills will be learned situatedly
 Same for other ‘networked world’ skills
Designing for learning information literacy (1 of 2)
⇒ Information literacy is learned in unity with other skills

Which unity of competence demands is most relevant?

Approach 1:
 The educational programme/course within it!
 Domain: discipline knowledge
 Activity: e.g. project work
 Life situation: Taking the course/education
 Information literacy will be learned as discipline-specific
 Highly relevant for students here&now
 Also for future life ”in the networked world”?
 To the extent that the discipline is relevant?
Designing for learning information literacy (2 of 2)

Which unity of competence demands is most relevant?

Approach 2:
 The unity involved in resituating between contexts?
 E.g. coupling student job and academic discipline
 E.g. making sense of academic input in work context
 Domain: job experience or specific topic
 Activity: coupling perspectives
 Life situation: making sense across contexts
 Information literacy will be learned as ‘participation skill’
 Attunement to specific situation
 Usefulness and adequacy of info is context dependent
 Perhaps not so relevant for students here&now?
 But for future life ”in the networked world”?
 What would be the role of librarians in this?
Summing up
 Competence is ‘knowledge in practice’
 An action-oriented perspective on the situation
 A unity of propositional knowledge, skill & experience
 Competence demands for a networked world
 critical assessment, critical ICT use, partication, collaboration,
innovation, practice development – info literacy (and beyond)
 The skills cut across disciplines
 But are learned situatedly in concrete situations…
 … as part of the unity of ‘knowledge in practice’
 Different designs for info literacy support different unities
 Course integration: educational anchorage/relevance
 Context coupling: transgressing educational walls
 Increasing the education’s relevance in a networked world?
⇒ Question: What roles should librarians have
in diverging learning designs for a networked world?
Thank you for your attention 