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Management Information System of Apple Inc

The document summarizes Apple's management information system. It discusses Apple's founding, organizational structure, key information systems including office automation, transactions processing, knowledge work and decision support. It also describes Apple's use of intranet and extranet to link internal departments and external suppliers. Apple aims to be an innovation leader and uses virtualization and cloud computing like iCloud to provide customized customer service through an integrated information management system.

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nidhi
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881 views

Management Information System of Apple Inc

The document summarizes Apple's management information system. It discusses Apple's founding, organizational structure, key information systems including office automation, transactions processing, knowledge work and decision support. It also describes Apple's use of intranet and extranet to link internal departments and external suppliers. Apple aims to be an innovation leader and uses virtualization and cloud computing like iCloud to provide customized customer service through an integrated information management system.

Uploaded by

nidhi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as ZIP, PDF, TXT or read online on Scribd
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MANAGEMENT INFORMATION

SYSTEM OF APPLE INC.

NIDHI S NAIR
1RV17EC090
ELECTRONICS AND COMMUNICATION
INTRODUCTION
1. Apple as a company was incorporated on 1st
April 1976 by three persons namely Steve Jobs,
Steve Wozniak and Ronald G Wayne.

2. Apple is world’s second largest information


technology company by revenue and the world’s
third largest mobile phone maker.

3. The company received its first order for


computers from “Byte Shop Computer Store” for
50 computers. However, the company did not
have the financial depth that was required to
match the big players of that time like IBM, HP,
Atari and Commodore.

4. Apple was successful with the next product


ORGANISATION STRUCTURE
OF APPLE INC.

Advantages :
Responsiveness is very high.
Inter department decision making is possible.
CEO has influence to the decision making of department’s functions.
Centrally controlled structure.
Reduction of the traditional hierarchy.
Disadvantages:
Too many departments to handle for CEO.
INFORMATION SYSTEM IN APPLE
INC.

• Office automation system

• Transaction process

• Knowledge work system

• Decision support system

• Expert system
• Apple’s main objective has always been to be the innovation leader.
• They have most of the processes which are virtualised
• Apple’s intranet provides the required platform for undertaking this process
The intranet in the company enables the employees to access all required information from
the comfort of their desktop.

From an external linkage point of view the company has an extranet which enables the
company to interact with the key suppliers and developers of Mac based applications.

Enables to build an unlimited ‘value chain’ by creating a virtual link between suppliers and
production units which are in turn linked to the retail stores.

Supplier
information

Retail Customer
Stores service
Information department
Production
information
• End to end link up provides customised services to its customers.
• Has a tie-up with Utility computing, reduces the computer assets owned. (SaaS)
• Provides a differential with other competitors in market.
• Hence made the overall information management system leaner and efficient.
ICLOUD

• Allows users to back up data using multiple apple products

• Allows the user to locate a stolen or lost apple product

• Safety and privacy

• Data loss chances reduced


FUTURE IMPROVEMENTS

• Information security management

• Corporate and social responsibility

• Intellectual property management

• Feedback mechanism
THANK YOU

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