Top 100

MCQ’s Of

Communication
September 2020
NTA- NET/JRF
PAPER- 1

1
1. A teacher will become an effective communicator if
(a) He/she uses instructional aids.
(b) He/she helps students get meaning out of what
he/she teaches.
(c) He/she asks question in between teaching.
(d) He/she helps students get correct answer to the questions
on the topic.

2
2. The psychological aspects of the classroom are best
managed by
(a) The class teacher
(b) The subject teacher
(c) The principal
(d) The student themselves

3
3. Books can be powerful source of communication,
provided
(a) Content is abstract.
(b) Content is illustrative.
(c) Medium is Hindi.
(d) Content is presented through good print.

4
4. Which of the following statements is not correct?
(a) A good communicator cannot be a good teacher.
(b) A good communicator has good sense of humour.
(c) A good communicator has wide reading.
(d) A good communicator has command over language.

5
5. Which of the following are the main constituents of
paralanguage?
I. Tone
II. Pitch
III. Quality of voice
IV. Rate of speaking
(a) I, II and III
(b) II, III and IV
(c) I, II and IV
(d) All the above

6
6. If a student raises a hand to speak in class, the person
is using
(a) Modifier
(b) Emblem
(c) Regulator
(d) Display

7
7. Communication in the class fails because
(a) The students are inattentive.
(b) The teacher is monotonous in delivering the
message.
(c) The students have no interest in the lesson being taught.
(d) There is very much noise in and around the classroom.

8
8. Which of the following will make communication more
effective?
(a) Cracking jokes in between.
(b) Using multi-sensory appeal.
(c) Speaking with high authority.
(d) Telling what is useful to the listeners.

9
9. The facial expression of students relate element of the
communication process?
(a) Message
(b) Receiver
(c) Channel
(d) Sender

10
10. Which group of communication aspects does not
disrupt the communication process in the class?
(a) Reversing-evaluating-focussing
(b) Evaluating-focussing-illustrating
(c) Evaluating-focussing-exaggerating
(d) Focussing-illustrating-exaggerating

11
11. Which of the following will not hamper effective
communication in the classroom?
(a) A lengthy statement.
(b) An ambiguous statement.
(c) A precise statement.
(d) A statement that allows the listener to draw his her own
conclusions.

12
12. Which of the following cannot be a good way in pro
moting literacy among villagers?
(a) Demonstration
(b) Reading and writing
(c) Providing material on TV and film projector
(d) Large group discussion

13
13. When we say that communication is intentional, it
means that
(a) Sender consciously intends to affect the behaviour
of receiver of the message.
(b) Effective communication is a process of acting on
information.
(c) Through speech communication, people make sense of the
world.
(d) None of the above

14
14. Communication is the transfer and understanding of
(a) Ideas
(b) Concepts
(c) Meaning
(d) Words

15
15. Which of the following can be termed as the
‘context’ of communication?
(a) An interference with message reception.
(b) Effective communication.
(c) Verbal and non-verbal responses to messages.
(d) A physical and psychological environment for
conversation.

16
16. Which of the following is Berlo’s Linear Model of
communication?
(a) S-M-R-C
(b) S-M-C-R
(c) S-R-M-C
(d) S-R-C-M

Source………..Message………Channel………Receiver

17
17. Who among the following has stated that people
know each other and themselves only through
communication?
(a) George Herbert Mead
(b) Mahatma Gandhi
(c) Martin Luther King
(d) None of the above

18
18. The ability to communicate effectively
(a) Depends on the education level.
(b) Is a natural talent that cannot be learned.
(c) Always depends upon the use of technology.
(d) Can be learned

19
19. If it is assumed that communication has no
beginning or end, then it is termed as
(a) Mediation
(b) Process
(c) Interaction
(d) Transaction

20
20. The essential components of communication are
(a) Source, message, interference, channel, receiver,
feedback and context.
(b) Sign, source, destination, interaction and correlation.
(c) Signs, symbols, understanding, communication and
communicant.
(d) Symbols, understanding, purpose, ideas, opinions, non-
verbal and reaction.

21
21. Which of the following feature is applicable in the
context of interpersonal communication?
(a) Forgivable
(b) Forgettable
(c) Reversible
(d) Irreversible

22
22. A message can only be deemed effective when
(a) Good communication skills are used.
(b) Repeated back as proof of understanding.
(c) Understood by receiver and produces the desired
response.
(d) Delivered in interpersonal communication.

23
23. Which of the following term describes the
communication between two people that involves
sending and receiving of messages?
(a)Decoding
(b) Encoding
(c)Transaction
(d) Dyadic

24
24. Which of the following is the essence of effective
communication?
(a) Message
(b) Feedback
(c) Encoding
(d) Decoding

25
25. A low context culture is one where
(a) Most of the information is unspoken.
(b) Most of the information is explicitly stated in a
verbal message.
(c) Most of the information is apparent.
(d) Most of the information is non-existent.

High-context cultures often exhibit less-direct verbal and

nonverbal communication, utilizing small communication
gestures and reading more meaning into these less-direct
messages.

Low-context cultures do the opposite; direct verbal

communication is needed to properly understand a message
being communicated and relies heavily on explicit verbal skills.

26
26. Emoticons are
(a) Emotional conference
(b) Specifically expressive bodily gestures
(c) Emotional queries
(d) Typed symbols that communicate facial
expressions

27
27. In the communication process, ‘to encode’ means to
(a) Translate ideas into a code.
(b) Interpret a code.
(c) Block a pathway between the sender and receiver of
a message.
(d) Speak to large groups of people.

28
28. A person is more likely to use eye contact while
(a) Listening
(b) Uninterested in communication
(c) Speaking
(d) Interpreting

29
29. Feedback is
(a) A situation in which the sender and the receiver
exchange information.
(b) Confined to the verbal form of communication.
(c) Confined to the written form of communication.
(d) None of the above

30
30. Listening is said to be adversely affected by
(a) Speaker’s fast speed of delivery of words.
(b) Message loaded with too much of information.
(c) Improper selection and use of media.
(d) All the above

31
31. When we try to organize details in our minds, we
are seeking to
(a) Produce new ideas in our mind.
(b) Process complex information and then categorize it.
(c) Categorize difficult and easy pieces of information.
(d) Process simple information and categorize.

32
32. The objective definition of a word is its
(a) Indirect meaning
(b) Connotative meaning
(c) Denotative meaning
(d) Direct meaning

33
33. The subjective meaning of a word is its
(a) Denotative meaning
(b) Indirect meaning
(c) Antonym
(d) Connotative meaning

34
34. An example of a communication channel is
(a) Noise .
(b) Context
(c) Face-to-face conversation
(d) Feedback

35
35. Writing in a personal diary or otherwise recording
one’s thoughts and feelings are examples of
(a) Mediated intrapersonal communication
(b) Mediated interpersonal communication
(c) Mediated mass communication
(d) None of the above

36
36. Interpersonal communication occurs only when
(a) A person exchanges idea with another one as a
unique individual.
(b) A large number of people are communicating with each
other at the same time.
(c) Only friends are talking.
(d) None of the above

37
37. Non-verbal messages are
(a) Overestimated in importance.
(b) Attempts at manipulation and should be ignored.
(c) Generally irrelevant to overall message meaning.
(d) Important for a listener to understand.

38
38. Intrapersonal communication helps one
(a) Learn about oneself.
(b) To know what others are thinking.
(c) Communicate with the general public.
(d) To become a talented public speaker.

39
39. Communication between two or more people is
called
(a) Organizational communication
(b) Interpersonal communication
(c) Extrapersonal communication
(d) Intrapersonal communication

40
40. In interpersonal communication, ethics are
(a) Important
(b) Communication barriers
(c) Ineffective
(d) None of the above

41
41. Which of the following is also termed as mediated
communication?
(a) Intrapersonal communication
(b) Interpersonal communication
(c) Group communication
(d) Mass communication

42
42. Communication becomes circular when
(a) The decoder becomes an encoder.
(b) The feedback is absent.
(c) The source is credible.
(d) The channel is clear.

43
43. Non-verbal communication includes
(a) Delivering a speech
(b) Telephonic conversation
(c) Singing a song
(d) Shaking hands

44
44. Leadership roles first emerge in which of the
following kinds of communication?
(a) Intrapersonal communication
(b) Small group communication
(c) Face-to-face public communication
(d) Media-like cell phones and instant messenger

45
45. Four conditions influence the effectiveness of an
encoded message, such as the skills, attitudes,
knowledge of the sender and_.
(a) Social cultural system
(b) Knowledge of the receiver
(c) Age of the sender
(d) Environmental issues

46
46. Another term used for interpersonal communication
is
(a) Group communication
(b) Face-to-face public communication
(c) Dyadic communication
(d) Traditional communication

47
47. Non-verbal message interpretation largely
(a) Depends upon cultural context.
(b) Depends upon physical context.
(c) Depends upon noise level.
(d) Varies from person to person.

48
48. Audio-conferencing may be classified among which
of the following types of communication?
(a) One-sided verbal
(b) Two-sided verbal
(c) One-sided non-verbal
(d) Two-sided non-yerbal

49
49. Recording a television programme on a VCR is an
example of
(a) Time-shifting
(b) Content reference
(c) Mechanical clarity
(d) Media synchronization

50
50. A negative reaction to a mediated communication is
described as
(a) Flak
(b) Fragmented feedback
(c) Passive response
(d) Non-conformity

Flak
The fourth filter is 'flak' (not to be confused with flack which
means promoters or publicity agents), described by Herman
and Chomsky as 'negative responses to a media statement
or [TV or radio] program. It may take the form of letters,
telegrams, phone calls, petitions, lawsuits, speeches and Bills
before Congress and other modes of complaint, threat and
punitive action'.

51
51. In communication, chatting in internet is
(a) Verbal communication
(b) Non-verbal communication
(c) Parallel communication
(d) Grapevine communication

52
52. Public communication tends to occur within a more
(a) Complex structure
(b) Political structure
(c) Convenient structure
(d) Formal structure

53
53. The information function of mass communication is
described as
(a) Diffusion
(b) Publicity
(c) Surveillance
(d) Diversion

Communications surveillance is the monitoring, interception,

collection, preservation and retention of information that has been
communicated, relayed or generated over communications
networks to a group of recipients by a third party.

54
54. An effective communication does not require
(a) Change in speech pattern
(b) Appropriate gestures
(c) Mastery of content
(d) Handsome personality

55
55. One will be an effective communicator if one
(a) Is a humorous speaker.
(b) Has histrionic talents.
(c) Is very clear about what one communicates.
(d) Communicates in one’s mother tongue.

56
56. Effective communication will make the receivers
(a) Enjoy it
(b) Accept it
(c) Pass it on to others
(d) Think about it

57
57. Communication will be effective
(a) If it is delivered slowly and clearly.
(b) If it is delivered in a calm situation.
(c) If it reaches the receiver completely.
(d) If it reaches the receiver as intended by the sender.

58
58. Which of the following steps would you consider
first for an effective communication?
(a) Select the channel of communication.
(b) Plan the evaluation procedure.
(c) Specify the objectives of communication.
(d) Identify various media for communication.

59
59. Which is ‘feedback’ in newspaper’s communication?
(a) Articles
(b) Editorials
(c) Letters to the Editor
(d) News

60
60. Which of the following is not a successful
communication?
(a) One who presents material in a precise and clear way.
(b) One who is able to adopt himself/herself according to the
language of the communicatee.
(c) One who knows a lot but is somewhat reserve in
his/ her attitude.
(d) One who sometimes becomes informal before the receiver
and develops rapport.

61
61. The most important aspect of communication, i.e.,
listening can be improved by
(a) Making the attention fully paid.
(b) Making the communicated material novel-interesting and
need based.
(c) Making voice effective and impressive.
(d) All the above

62
62. The process of communication is enhanced through
(a) Belongingness
(b) Security and freedom to make choices
(c) Information of meeting and avoidance of pressure
(d) All the above

63
63. Two-way communication becomes effective
(a) Never
(b) Always
(c) Rarely
(d) None of the above

64
64. Effective communication takes place when
(a) Source is attractive and authoritarian.
(b) Message design incorporates audience.
(c) Modern communication technologies are used.
(d) Receivers are passive components.

65
65. Which of the following is less important in the
context of effective communication?
(a) Total control over language.
(b) Good vocabulary.
(c) Attractive personality of the speaker.
(d) Total control on the content to be transacted.

66
66. A good communicator is one who offers his/her
audience
(a) Plentiful of information
(b) A good amount of statistics
(c) Concise proof
(d) Repetition of facts

67
67. Which of the following statements is correct?
(a) Communicator should have fine senses.
(b) Communicator should have tolerance power.
(c) Communicator should be soft spoken.
(d) Communicator should have good personality.

68
68. Which of the following can help the most in
enhancing the effectiveness of active listening?
(a) Developing apathy with the sender.
(b) Developing a system to minimize noise in the area.
(c) Paying attention to the body language of the sender.
(d) Developing empathy with the sender.

69
69. Which of the following statements is not connected
with communication?
(a) Medium is the message
(b) The world is an electronic cocoon
(c) Information is power
(d) Telepathy is technological

Telepathy
the ability to know what is in someone else's mind, or
to communicate with someone mentally, without using
words or other physical signals

70
70. Postmodernism is associated with
(a) Newspapers
(b) Magazines
(c) Radio
(d) Television

Postmodernism shares many of the features of Modernism.

71
71. In communication, the language is
(a) The non-verbal code
(b) The verbal code
(c) The symbolic code
(d) The iconic code

72
72. Media that exist in an interconnected series of
communication points are referred to as
(a) Networked media
(b) Connective media
(c) Nodal media
(d) Multimedia

73
73. Journal-like entries written by individuals and
posted on the internet that sometimes can generate
many online discussions.

(a) Weblogs
(b) Simple posting
(c) E-journals
(d) None of the above

74
74. According to Mehrabian, the respective
contributions of
(i) words, (ii) tone of voice and (iii) body language in
overall communication are
(a) 38%, 7% and 55%
(b) 7%, 38% and 55%
(c) 55%, 38% and 7 %
(d) None of the above

75
75. Paraphrasing is a skill that is absolutely necessary
to effective
(a) Listening
(b) Hearing
(c) Speaking
(d) None of the above

76
76. The transmission of culture from one generation to
another is called
(a) Acculturation
(b) Enculturation
(c) Interculturation
(d) None of the above

77
77. Leakage cues refer to
(a) Facial expressions that people have misread.
(b) One of the characteristic styles of facial expressions.
(c) Unintended signs of how a person really feels.
(d) A technique employed by professional actors.

Non-verbal leakage is a form of non-verbal behavior

that occurs when a person verbalizes one thing, but their
body language indicates another, common forms of
which include facial movements and hand-to-face
gestures.

78
78. A person has a very advanced sense of what is
socially appropriate and always knows what to say in
every social context. The person has which kind of
linguistic competence?
(a) Phonemic
(b) Cognitive
(c) Syntactic
(d) Pragmatic

79
79. A sender in communication process has very good
grammar. This competence is basically
(a) Phonemic
(b) Semantic
(c) Syntactic
(d) Pragmatic

80
80. A location where the internet users can gain wireles
access to the internet is
(a) Extranet
(b) Intranet
(c) Web conference
(d) Wi-Fi hotspot

81
81. Which of the following statement(s) is/are true in
the context of paraphrasing?
(A) It is basically about stating in your own words your
understanding of what has just been said.
(B) It gives speaker opportunity to find out what
message he/she is getting across to you.
(a) Only A
(b) OnlyB
(c) Both A and B
(d) Neither A nor B

82
82. An example of asynchronous medium is
(a) Radio
(b) Television
(c) Film
(d) Newspaper

83
83. In communication, connotative words are
(a) Explicit
(b) Abstract
(c) Simple
(d) Cultural

84
84. A message beneath a message is labelled as
(a) Embedded text
(b) Internal text
(c) Intertext
(d) Subtext

संदेश के नीचे संदेश के रूप में लेबल ककया गया है

85
85. In analogue mass communication, stories are
(a) Static
(b) Dynamic
(c) Interactive
(d) Exploratory

Analog mass communication is the one way process of

transferring message to the receiver, or audience. Here the
audience is large so they utilize analog media which was
originally used in audio recording that was analogous to the
count it was recreating.

86
86. The ability to understand, communicate with,
motivate, and support other people, both individually
and in groups, defines which of the following
organizational skills?
(a) Hard skills
(b) Soft skills
(c) Conceptual skills
(d) Political skills

87
87. Disturbances that interfere with the transmission,
receipt or feedback of a message are called
(a) Feedback
(b) Feedforward
(c) The channel
(d) Noise

88
88. The most powerful barrier of communication in the
class is
(a) Noise in the classroom.
(b) Confusion on the part of teacher.
(c) More outside disturbance in the classroom.
(d) Lack of teaching aids.

89
89. A disruption in the communication process is called
(a) Transgression
(b) Feedback
(c) Noise
(d) Interaction

90
90. Which of the following is not true about the
grapevine?
(a) It is faster than formal communication network.
(b) It is less accurate than formal network.
(c) It is found in almost all organizations.
(d) It is preferred over formal communication.

91
91. Level C of the effectiveness of communication is
defined as
(a) Channel noise
(b) Semantic noise
(c) Psychological noise
(d) Source noise

92
92. All of the following are barriers to effective
communication except
(a) Absence of noise
(b) Distortion of information
(c) Information overloads
(d) None of the above

93
93. Informal transmission of information or filtered
information is called
(a) Gossip
(b) Grapevine
(c) Vertical communication
(d) Horizontal communication

94
94. An example of physiological noise is
(a) Feeling hungry
(b) A humming air conditioner unit
(c) A lawn mower
(d) A speaker using complex terms

Physiological noise is any distraction due to a

physiological function that interferes
with communication.
Examples of physiological noise include hunger,
fatigue, headaches, pain, and physiological effects
from medicine that affect the way you think or feel.

95
95. A speaker using complex terms is an example of
(a) Physiological noise
(b) Psychological noise
(c) Semantic noise
(d) Physical noise

96
96. A noise in the communication process
(a) Causes listeners to listen to messages more carefully.
(b) Interferes with a message.
(c) Focuses wandering thoughts.
(d) Enhances a message.

Mind wandering is another form of distraction, which can be

influenced by cognitive traits (tendencies toward cognitive
failure or mindful attention), states such as feeling tired or
stressed, or road environment factors such as route familiarity

97
97. A fixed and categorized impression of a group of
people based on a predetermined set of qualities is
called
(a) Generalizing
(b) Consistency
(c) Stereotyping
(d) Oversimplification

98
98. The goal of perception checking is
(a) Confirmation
(b) Cultural sensitivity
(c) To further explore the thoughts and feelings of
others
(d) Control

Perception is a universal, yet individual, process. Each person

experiences and interprets the world differently from others.
Clarifying your perceptions, aligning these with others, and
noting perceptual differences are important for effective
communication.

99
99. Which is a characteristic of prejudice?
(a) Generalized evaluation, specifically of out-group
members
(b) Negativity
(c) Biased perceptions
(d) All the above

100
100. The main assumption of ‘primacy effect’ is
(a) The most information is always that comes
first.
(b) The most important piece of information comes in
the last.
(c) The degree of importance depends upon the
situation.
(d) All pieces of information carry the same weight.

the primacy effect refers to the tendency to recall

information presented at the start of a list better than
information at the middle or end. This is a cognitive bias that is
believed to relate to the tendency to rehearse and relate
memory storage systems.

101
101. In communication, a major barrier to reception of
messages is
(a) Audience attitude
(b) Audience knowledge
(c) Audience education
(d) Audience income

102