NOC Engineer: Microwave About Ericsson:: Job Summary
NOC Engineer: Microwave About Ericsson:: Job Summary
About Ericsson:
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to
service providers. We enable the full value of connectivity by creating game-changing technology
and services that are easy to use, adopt, and scale, making our customers successful in a fully
connected world. Headquartered in Stockholm, Sweden, Ericsson is proud of its global presence
across 100+ countries and market areas. With a strong focus on innovation, we possess 49
thousand registered patents and a global strength of over 95 thousand competent professionals. We
also take pride in supporting networks that cater to a capacity of 40 percent of the world’s mobile
traffic, thereby connecting more than 2.5 billion subscribers and counting. We are a world leader in
the rapidly changing environment of communications technology – by providing hardware, software,
and services to enable the full value of connectivity.
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If you are someone who has passion towards technology and innovation, here is an opportunity to
work with us. As a 2nd Level Engineer we are looking for future leaders with Entrepreneurial &
Service mindset to influence and deliver results.
Job Summary:
The following work position / area/ specific functional skills are typically applicable to Microwave
Engineer- functional role.
Good Technical Knowledge of the Microwave Technology.
You will:
The position responsible will be required:
Will Work in a 24 X 7 Environment.
VLAN Tagging Execution
Troubleshooting of VLAN
Will support the customer over email as well as phone.
Sound knowledge of Microwave Technology
Having sound knowledge on Mini-link 6600 Series
VLAN Configuration and Troubleshooting
Ethernet alarms and parameters with their troubleshooting process
Raise and update the tickets in in tool for all the issues handled / worked upon.
Will have to report the daily issues handled / escalated in the form of daily shift reports.
Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
Good knowledge over SLA/WLA
Good in preventive activities with available performance report from Microwave NMS
Good in customer handling and RCA identification
To be successful in this role, you must have:
• Result oriented
• Flexible and responsive to changing work patterns and demands.
• A thorough and methodical approach to work.
• Developed skills in Interpersonal communication
• Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to
create a learning culture.
• Inquisitive and keen problem shooting approach-
• Sense of ownership & drive
• Self triggered individuals
• Engagement
• Open to travel
.
Key Qualifications:
Education: Degree in Electronics and Communication Engineering
Minimum years of relevant experience: 2 years of experience