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PFS Final

This study aims to create a centralized medical database (CCMD) that allows hospitals in Cebu, Philippines to store and access patient medical records. The CCMD would improve emergency response times and efficiency. A survey found 88% of hospitals were interested in the service. The technical feasibility study outlines the service processes, manpower needs, equipment requirements, and facility plans for the CCMD. It determined 31 employees would be needed initially, located in Mandaue City. A financial analysis projected revenues from membership and user fees over 5 years. It found the total start-up costs would be 14.48 million Philippine pesos but the CCMD would be profitable and financially feasible.

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Kommi Xionxx
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100% found this document useful (1 vote)
71 views

PFS Final

This study aims to create a centralized medical database (CCMD) that allows hospitals in Cebu, Philippines to store and access patient medical records. The CCMD would improve emergency response times and efficiency. A survey found 88% of hospitals were interested in the service. The technical feasibility study outlines the service processes, manpower needs, equipment requirements, and facility plans for the CCMD. It determined 31 employees would be needed initially, located in Mandaue City. A financial analysis projected revenues from membership and user fees over 5 years. It found the total start-up costs would be 14.48 million Philippine pesos but the CCMD would be profitable and financially feasible.

Uploaded by

Kommi Xionxx
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 310

EXECUTIVE SUMMARY

This study aims to centralize and provide an interconnected network of patient


information of certain patient information and medical data in hopes of improving
emergency responses and efficiency of regional hospital services. Cebu Centralized
Medical Database (CCMD) is a web-based application that allows both private and
government hospitals in Cebu to store and retrieve medical data in a span of a few
minutes. Electronic Medical Records (EMRs) have been utilized by hospitals in Cebu for
quite awhile now, but digital access to such medical information are often only limited to
specific hospital groups and are not made easily-available between cross-hospitals. Thus,
CCMD seeks to bridge that gap in the regional healthcare industry and capture the
necessary demand while taking into consideration the marketing, technical, and financial
aspect of the business opportunity.

The marketing feasibility of CCMD, conducted through surveying of Cebu hospitals,


reflected an 88% demand rate to avail of the service. The service will have two sources of
generating revenue: (1) a licensing fee per worker account, and (2) one-time membership
fee per hospital. The company's marketing strategy is to advertise the service through
Facebook advertisements and flyers/brochures to be sent directly to hospitals — this will
be deployed most heavily in the Introduction Stage of the company. The company believes
in the importance of solidifying and increasing the awareness of its services to the targeted
customers. As the company believes that the service is the future for medical data-keeping
in the country, a Decline Stage will not be expected within the next 10 years.

The technical feasibility lays out the specifications and detailed plans/requirements of the
company to make CCMD operational. This segment includes details such as the service
processes, legal contracts and formal procedures, manpower requirement, headquarters
location, floor plan, and pre-operation activities. Ultimately, the technical feasibility is
crucial in determining the intricate details and technical decisions the company would
need to make in order to carry out the service to the hospitals. This chapter was able to
decide the manpower requirement of 31 total office employees for the year 2022, in which
it would be located in Subangdaku, Mandaue.

Lastly, the financial feasibility explicitly evaluates and analyzes the profitability of the
service in its short and long run. KUALA Analytics Group is ultimately a business, and
needs to ensure that CCMD would be a profitable venture. Major financial statements such
as the cash flow, balance sheet, and income statement are all reflected with respect to the
expenses incurred, tax payables, cost of sales, and other financial accounts. The total
project cost of Php 14,480,261.09 will be incurred in the year 2022. It is important to note
that the financial statements only cover the first 5 years of operations. Through financial
analysis, the company was then able to evaluate certain financial metrics and ratios.

Taking everything into account, the marketing, technical, and financial aspects of the
study, the proponents were able to conclude that Cebu Centralized Medical Database
(CCMD) is a business venture that is feasible and worth-pursuing given its positive results
in terms of its demand, technicalities, profits and overall societal contribution. Thus, the
high potential of the project allows for a great business opportunity to the proponents —
in pursuit of making a difference.
TABLE OF CONTENTS

CHAPTER
Title Page
Approval
Acknowledgements 2
Executive Summary

List of Tables ⅺ

List of Figures 14

CHAPTER 1: INTRODUCTION 1

1.1 Rationale 1

1.2 Industry Assessment 2

1.2.1 SWOT Analysis 2

CHAPTER 2: MARKET FEASIBILITY STUDY 4

2.1 Service Description 5

2.1.1 Core Service 5

2.1.2 Actual Service 5

2.1.3 Augmented Service 6

2.2 Target Market Segmentation 6

2.2.1 Market Segmentation 7

2.2.1.1 Geographic Segmentation 7


2.2.2 Market Targeting 8

2.2.3 Market Positioning 8

2.2.4 Selection of Respondents 8

2.2.5 Purpose of Survey Questionnaire 9

2.2.6 Survey Results Summary and Conclusion 9

2.3 Detailed Demand and Supply Analysis 10

2.3.1 Demand Analysis 10

2.3.1.1 Demand Assumptions 10


2.3.1.2 Demand Components 11
2.3.1.3 Demand Computations 14
2.3.1.4 Demand Analysis 17
2.3.2 Supply Analysis 18

2.3.2.1 Supply Assumptions 18


2.3.2.2 Supply Components 18
2.3.2.3 Supply Computations 19
2.3.3 Demand and Supply Gap Analysis 26

2.4 Competitors Profile 28

2.4.1 Direct Competitors 28

2.4.2 Competitors Market Share 33

2.5 Market Strategies 34

2.5.1 Distribution System 34

2.5.1.1 Distribution Method 34

2.5.1.2 Human Resources in the Distribution System 35

2.5.2 Promotional Aspect 36

2.5.2.1 Company Name 36

2.5.2.2 Company Logo 36

2.5.2.3 Service Name 36

2.5.2.4 Service Logo 37

2.6 Service Life Cycle 37

2.6.1 Introduction Stage (4Ps and Captured Demand) 37

2.6.2 Growth Stage (4Ps and Captured Demand) 38

2.6.3 Maturity Stage (4Ps and Captured Demand) 39

2.6.4 Decline Stage (4Ps and Captured Demand) 39

2.7 Evaluation 39

CHAPTER 3: TECHNICAL FEASIBILITY STUDY 40

3.1 Service Description 41

3.1.1 Physical Properties 41

3.1.2 Functional Properties 41

3.2 Service Process 43

3.2.1 Detailed Description of the Processes 43


3.3 Quality Management Process 59

3.3.1 Quality Control Requirements 59

3.3.2 Quality Procedures 63

3.4 Plant Size & Production Schedule 68

3.4.1 Schedule 68

3.4.2 Capacity Plan 68

3.4.2.1 Capacity and Size Design 68


3.4.2.2 Factors Involved in the Plant Size Determination 69
3.5 Manpower Requirement 74

3.5.1 Organizational Chart 74

3.6 Machine Requirement & Specification 87

3.6.1 Primary Machines & Equipment 87

3.6.2 Auxiliary Equipment 89

3.6.3 Office Supplies 96

3.6.4 Sanitary and Safety Tools 115

3.7 Headquarters Location 124

3.7.1 Alternative Sites 124

3.7.2 Location Planning & Factor Rating 128

3.7.3 Location Map 130

3.8 Office Layout 131

3.8.1 Floor Plan & Interior Perspective 131

3.8.1.1 Floor Plan 131


3.8.1.2 Interior Perspective 136
3.8.3 Plumbing & Electrical Layout 137

3.8.3.1 Plumbing Layouts 137


3.9 Summary of Bill of Materials 142

3.10 Utilities 144

3.10.1 Electrical Consumption 144

3.10.2 Water Consumption 148

3.10.3 Telephone/Internet Consumption 149

3.11 Inventory Management 150


3.11.1 Materials Forecast 154

3.12 Pre-Operation Activities & Timeline 157

3.13 Evaluation 161

CHAPTER 4: FINANCIAL FEASIBILITY STUDY 163

4.1 Income Statement Accounts Projections 163

4.1.1 IS-Related Assumptions 163

4.1.2 Sales 165

4.1.3 Other Revenues 167

4.1.4 Cost of Sales 168

4.1.4.1 Annual Direct Labor Cost 168


4.1.4.2 Annual Primary Machine Maintenance Expense 169
4.1.4.3 Annual Software and Application Development Expense 169
4.1.4.4 Annual Direct Training Cost 170
4.1.5 Expenses 171

4.2 Balance Sheet Accounts Projections 180

4.2.1 BS-Related Assumptions 180

4.2.2 Current Assets 181

4.2.2.1 Cash 181


4.2.2.2 Supplies 182
4.2.2.3 Prepaid Expenses 182
4.2.2 Non-current Assets 183

4.2.2.1 Equipment 183


4.2.2.2 Furniture & Fixtures 184
4.2.2.3 Intangible Assets 186
4.2.2.4 Accumulated Depreciation 186
4.2.3 Liabilities 187

4.2.3.1 Value Added Tax (VAT) Payable 187


4.2.3.2 Loans Payable 188
4.2.4 Equity 188

4.3 Total Project Cost 189

4.4 Financing Plan and Sources 191

4.5 Financial Statements 192

4.5.1 Cash Flow Statement 192

4.5.2 Income Statement 193


4.5.3 Balance Sheet 193

4.6 Financial Ratios Analysis 194

4.6.1 Net Profit Margin 194

4.6.2 Return on Assets (ROA) 195

4.6.3 Return on Equity (ROE) 196

4.6.4 Current Ratio 196

4.6.5 Leverage Ratio 197

4.7 Cash Flow Metrics 197

4.7.1 Payback Period 197

4.7.2 Return on Investment 198

4.8 Evaluation 199

REFERENCES 200

APPENDICES 205

Appendix A: Transmittal Letter 205

Appendix B: Complete List of Licensed Hospitals in Cebu (as of March 2022) 205

Appendix C: Survey Questionnaire 207

Appendix D: Survey Results 210

Appendix E: Historical Data on the Number of Licensed Hospitals in Cebu 213

Appendix F: Demand Calculation 214

Appendix G: Supply Calculation 218

Appendix H: Supply-Demand Gap Calculation 220

Appendix I: Annual Demand of CCMD Calculations 221

Appendix J: Documentation of Actual Surveying of Hospitals 223

Appendix K: CCMD Contract with Medical Institution Template 225

Appendix L: CCMD Contract with Medical Institution Employee Template 233

Appendix M: Breach of Contract Template 236

Appendix N: 360 Degree Feedback Template 237

Appendix O: Code of Conduct Template 239

Appendix P: Notice of Termination Template 240

Appendix Q: Quality Report Template 241


Appendix R: Support Ticket Template 242

Appendix S: Software Testing Template 242

Appendix T: Shifting of Employees 243

Appendix U: Job Specifications 243

Appendix V: Annual Electrical Consumption Breakdown 250

Appendix W: Annual Water Consumption Breakdown 256

Appendix X: Annual Forecast of Equipment 257

Appendix Y: Projected Inflation Rate Calculations using Cyclical Analysis 267

Appendix Z: Annual Sales Revenue Breakdown and Computation 269

Appendix AA: Annual Direct Labor Cost Breakdown 270

Appendix AB: Annual Primary Machine Maintenance Expense Breakdown 272

Appendix AC: Operating Expense Breakdown 273

Appendix AD: Complete Return on Investment Forecast 295

Appendix AE: SSS Monthly Contribution Table 2022 295

CURRICULUM VITAE 296


LIST OF TABLES
Table 1. Projected Population for the Next 5 Years 14
Table 2. Demand Factor for Every Feature 14
Table 3. Projected Demand for Each Feature in the Next 5 Years 15
Table 4. Factor Rating per Feature 16
Table 5. Annual Demand of CCMD 17
Table 6. Units supplied by Competitors 18
Table 7. Feature 1 Supply Factors 20
Table 8. Feature 2 Supply Factors 20
Table 9. Feature 3 Supply Factors 20
Table 10. Feature 4 Supply Factors 21
Table 11. Feature 5 Supply Factors 21
Table 12. Feature 6 Supply Factors 21
Table 13. Feature 1 Projected Supply 22
Table 14. Feature 2 Projected Supply 22
Table 15. Feature 3 Projected Supply 23
Table 16. Feature 4 Projected Supply 23
Table 17. Feature 5 Projected Supply 24
Table 18. Feature 6 Projected Supply 24
Table 19. Direct Competitors of CCMD 27
Table 20. Direct Competitor’s Market Share 32
Table 21. Menu Descriptions 48
Table 22. Annual Demand of CCMD 71
Table 23. Captured Demand of CCMD 71
Table 24. Projected Number of Employees for the First Five Years 73
Table 25. Headcount Table 75
Table 26. Scheduling of Employees 77
Table 27. Job Description Table 78
Table 28. Primary Machines & Equipment 86
Table 29. Auxiliary Equipment 88
Table 30. Office Supplies 93
Table 31. Furniture & Fixtures 100
Table 32. Sanitary and Safety Tools 109
Table 33. Maintenance Scheduling 118
Table 34.Alternative sites for KUALA Analytics Group’s headquarters 119
Table 35. Factor Rating for Location Planning 123
Table 36. Summary of Bill of Materials 137
Table 37. Electrical Consumption for Year 2022 139
Table 38. 2022 Water Consumption 141
Table 39. 2022 Telephone/Internet Consumption Plans and Rates 142
Table 40. Equipment Management 143

Table 41. Supplies Management 140


Table 42. Primary Equipment Forecast 141
Table 43. Auxiliary Equipment Forecast 141
Table 44. Fixtures and Furnitures Forecast 142
Table 45. Local Projected Inflation Rates per Year 149
Table 46. 2023 CCMD Licensing Rates 152
Table 47. CCMD Sales from Licensing 152
Table 48. CCMD Sales from One-Time Membership 153
Table 49. CCMD Total Yearly Revenues 153
Table 50. Annual Direct Labor Cost 154
Table 51. Annual Primary Machine Maintenance Expense 155
Table 52. Annual Software & Application Development Expense 155
Table 53. Annual Direct Training Cost 156
Table 54. Annual Salaries Expense 157
Table 55. Monthly Rental Cost 157
Table 56. Annual Rent Expense 158
Table 57. Annual Auxiliary Maintenance Expense 158
Table 58. Annual Interest Expense 159
Table 59. Annual Training Expense 159
Table 60. Annual Advertising Expense 160
Table 61. Summary of Annual Supplies Expense 160
Table 62. Summary of Annual Depreciation Expense 161
Table 63. Summary of Annual Utilities Expense 161
Table 64. Annual Electricity Expense 162
Table 65. Annual Water Expense 162
Table 66. Annual Telephone/Internet Expense 163
Table 67. Annual Miscellaneous Expense 163
Table 68. Cash of CCMD 165
Table 69. Cost of Supplies 166
Table 70. CCMD Prepaid Expenses 166
Table 71. Equipment Expense 167
Table 72. Office Renovation Expense 167
Table 73. Annual Licensing & Registration Expense 169
Table 74. Accumulated Depreciation 170
Table 75. VAT Payable Calculation 170
Table 76. Loans Payable Amortization Schedule 171
Table 77. Total Equity of CCMD 171
Table 78. Total Project Cost for the Year 2022 172
Table 79. Cash Flow Statement 174
Table 80. Income Statement 175
Table 81. Balance Sheet 176

Table 82. Net Profit Margin 177


Table 83. Return on Assets 177
Table 84. Return on Equity 178
Table 85. Current Ratio 178
Table 86. Leverage Ratio 179
Table 87. Payback Period 179
Table 88. Return on Investment 180 LIST OF FIGURES
Figure 1. SWOT Analysis 3
Figure 2. Bar Graph on Frequency of Demand per Feature 12
Figure 3. Survey Results of the Ranking of Features (Based on Importance) 16
Figure 4. Competitors’ Supply per Feature 19
Figure 5. Feature 1 Gap Analysis Graph 25
Figure 6. Feature 2 Gap Analysis Graph 25
Figure 7. Feature 3 Gap Analysis Graph 26
Figure 8. Feature 4 Gap Analysis Graph 26
Figure 9. Feature 5 Gap Analysis Graph 26
Figure 10. Feature 6 Gap Analysis Graph 27
Figure 11. CCMD Swimlane Diagram 34
Figure 12. Company Logo 35
Figure 13. Service Logo 36
Figure 14. Flowchart on Availing CCMD 43
Figure 15. Flowchart on Log-in/Sign Up Process for Medical Personnel 44
Figure 16. Flowchart on Log-in/Sign Up Process for Patients 46
Figure 17. Flowchart on Creating/Retrieving a Patient’s Record 50
Figure 18. Flowchart on CCMD Emergency Access 51
Figure 19. Flowchart on Inputting Consultation Information 52
Figure 20. Flowchart on Inputting Patient’s Treatment Information 53
Figure 21. Flowchart on Inputting Patient’s Prescriptions 54
Figure 22. Flowchart on Inputting Patient’s Laboratory Result 55
Figure 23. Flowchart on Inputting Referrals 56
Figure 24. Flowchart on Using Help Desk 58
Figure 25. Organizational Chart 74
Figure 26. Alternative A Office Space 119
Figure 27. Alternative B Office Space 120
Figure 28. Alternative C Office Space 121
Figure 29. Chosen Headquarters Location Map 125
Figure 30. CCMD Ground Floor Plan 129
Figure 31. CCMD Reception Area Interior Perspective 1 130
Figure 32. CCMD Reception Area Interior Perspective 2 130
Figure 33. Plumbing Layout Legends 131
Figure 34. Ground Floor Sanitary Layout 132
Figure 35. Ground Water Supply Layout 133
Figure 36. Electrical Layout Legends 134
Figure 37. Ground Floor Lighting Layout 135
Figure 38. Ground Floor Power Layout 136
Figure 39. Gantt Chart for Pre-Operation Activities 149
xiv
CHAPTER 1: INTRODUCTION

1.1 Rationale
Advancements in technology have been evident in the medical field ever since the
discovery of the Smallpox vaccine. Numerous diseases and conditions that were once
deemed incurable can now be treated through various medications and procedures.
Moreover, several aspects of the healthcare system have seen improvements and
innovations over the years; especially with the digitalization of patient data in hospitals and
medical institutions through the utilization of Electronic Medical Records (EMRs).

However, in the Philippines, digital access to such medical information are often
only limited to specific hospital groups, and are not made easily-available between all
hospitals in a certain region. In instances where quick access to patient information are
necessary, such as in accidents and other emergency-related situations, the current
system in the many regions of the country falls short. In fact, 4.4 million lives are lost each
year globally due to injuries and accidents (World Health Organization, 2021). Thus, the
proponents conceived the idea of Cebu Centralized Medical Database (CCMD) to tackle
the said issue.

CCMD seeks to provide an interconnected network of certain patient information and


medical data, and store them in one online database so that patients can enter any
hospital within Cebu and have the necessary information made readily-available and
hassle-free. Specifically, the proponents of the study aim to examine the feasibility of a
centralized digital medical database in the said region; in hopes of improving the efficiency
and quality of local hospital services, and subsequently, saving more lives through better
emergency responses. In fact, results of the marketing survey conducted by the
proponents show that 96% of the respondents believe that having a centralized medical
database can help improve emergency responses in medical institutions. By bridging the
gap through an integrated healthcare service, the proponents firmly believe that CCMD is
the country’s opportunity to slowly strengthen its quality of medical care, and the platform
to streamline the country’s healthcare system.

1
1.2 Industry Assessment
As technological advancements continue to push for the digitalization of many markets
and businesses not just in the Philippines, but across the globe, the healthcare industry is
one that has clearly undergone significant changes in the past several years.

EMRs, or short for Electronic Medical Records, are relatively newly-adapted


systems in the country which makes access to patient information more convenient
through digital means. Some currently-existing EMRs in the country include Bizbox,
iHOMIS, Comlogik, and eHatid LGU (PhilHealth, n.d.). Although, it is important to note that
these providers do not necessarily provide entirely similar features, and these systems do
not allow for shared information from one hospital to another. The rise and the demand for
the need of EMRs have been evident in the country. As a matter of fact, 92% of the
respondents currently utilize an electronic medical record of some sort for storing their
data based on the results of the marketing survey – whether it be entirely electronicbased
or a mix of both electronic & paper. But despite the fact that the country has seen a boom
in the utilization of E-health or electronic/digital media during the COVID-19 pandemic,
some public institutions still continue their struggle on relying entirely on paperbased
methods (Orange Health Consultants, 2021).

With this, CCMD seeks to differentiate itself in the industry by being the first to
provide a centralized medical database in all hospitals within Cebu – both private and
public. As market trends seem to keep pushing towards digital advancements in most
industries, the healthcare industry is one that would benefit greatly from such service
improvements and enhancements through innovation.

1.2.1 SWOT Analysis


Every business venture must always assess the market and position itself
discreetly using the appropriate tools and techniques. One of these tools that aids
in the identification of internal and external factors of a business is the SWOT
analysis; which stands for the analysis of Strengths, Weaknesses, Opportunities,
and Threats. Through such analysis, CCMD will be able to evaluate more distinctly
and obtain a better understanding on how it will execute its plans and strategies
effectively. (See Figure 1 for CCMD’s SWOT Analysis)

2
Figure 1. SWOT Analysis

Strengths
Not all medical institutions in the country utilize a digital medical record
system, and CCMD is able to provide that feature. Along with that, database
security is also a strength of the service as access limitation to data will be held to
a highest degree. Moreover, physical storage of files and sheets is one of the main
concerns on paper-based medical record systems, and CCMD is able to alleviate
that problem through its digital methods. Efficiency and convenience of acquiring
relevant patient information is also made easier through CCMD’s centralization of
all these records. Lastly, future-proofing the service is one of CCMD’s biggest
advantages as trends continue to move towards the digitalization of things.

Weaknesses
Along with the strengths, always come the weaknesses. The proponents
identify development and implementation costs as one of the main concerns.
Creating the software in itself is going to be very costly, and is going to require a
heavy amount of investment. In addition, CCMD is also going to require the need
for Internet connection and the relevant equipment, entailing further costs for some
medical institutions and connectivity concerns in some rural areas. Being able to
integrate CCMD in all hospitals within Cebu may also take some time to be

3
fullyimplemented considering its large scope. And lastly, data transfer bottlenecks
may be a concern especially for those transitioning from a paper-based system
and the heavy traffic that occurs in our database.

Opportunities
The proponents are aware of the many opportunities that are open for
CCMD in the industry. First, standardizing a high-tech environment in all hospitals
is one way to improve the quality and standard of medical services in the country.
Moreover, CCMD’s software features can also be improved over time through
popular demand requests from buyers and through collaborative innovation. Lastly,
CCMD can be an avenue for these hospitals to standardize several of their
processes. Through the flexibility and adaptability of digital databases, there are
potentially hundreds of opportunities for CCMD to capitalize on.

Threats
Aside from having opportunities, there are also threats that CCMD have to
keep an eye on. The first threat that the proponents have identified is direct
competition. Some of CCMD’s direct competitors that provide similar services
include Bizbox, CHITS, Comlogik, as well as others that were aforementioned.
Also, security breaches and encryption concerns may also arise; therefore, the
proponents have to ensure that the software is developed and maintained carefully
to prevent data loss and breach. There may also be hidden costs entailed in the
service that may be unforeseen by the proponents that could pose a threat. And
lastly, consumer preference and insistence of using paper-based medical records
could be a threat to the implementation of CCMD. With all these mentioned, it is
important for the company to ‘think five steps ahead’.

CHAPTER 2: MARKET FEASIBILITY STUDY

4
2.1 Service Description
CCMD is a web-based application that allows hospitals to store and retrieve
medical data in less than a minute. Through this application, hospitals are able to access
the data of patients regardless of which hospital these data were recorded, given that the
patient’s consent was given. To ensure data privacy and security, a unique licensed ID
number and password is given to each medical facility worker to allow them to input data.
In a similar way, the patients are also given a unique ID number and password, the
password can then be changed according to the patient’s preference, to enable them and
the hospitals to access their past medical information. CCMD also allows patients to view
a summary of their medical history and condition (except for psychiatric notes and other
incriminatory information) in the presence of the attending physician, as stated by the
Department of Health’s ‘Patients Rights’.

2.1.1 Core Service


CCMD envisions to provide a secure and reliable solution to the
unavailability of centralized medical records in Cebu through innovation and
emerging technologies. The service is made available to all hospitals and is
intended to increase efficiency and performance of the local healthcare industry.
Appropriate data privacy and security measures are implemented to prevent
irresponsible treatment of personal information.

2.1.2 Actual Service


The actual service is a web-based application that can be installed through
application stores such as Google Play Store and Apple’s App Store. For desktops,
the software could be downloaded using the official website. The application
includes the following features:
● Digital medical records of patients - the application contains
selected digitized information and past medical history of each
patient;
● Secure and encrypted software - proper data security measures are
implemented to protect each patient’s information;
● Data accessibility - selected medical data such as past medical
records are made readily available to other hospitals with the
patient’s direct consent;

5
● Patient referral tracking - the directory of specialists within the
hospital is included in the software for primary doctors to efficiently
refer their patients to the needed specialist;
● Billing integration - expenses are tracked digitally for a documented
receipt after all transactions have been completed and to assist in
reimbursement;
● User-friendly interface - to help users quickly navigate through the
contents and other activities in the application; and
● Multiple platforms - can be downloaded using mobile devices (for
patients) or through laptops & desktops (for hospitals and/or
patients).

2.1.3 Augmented Service


Aside from the aforementioned services that the application offers, CCMD
also provides:
● CCMD Help Desk - Whenever a medical institution is experiencing
technical difficulties when operating the software, an ICT support
team is always available to address their concerns. They can be
sought out through email or through the official hotline number;
● Cebu Hospital Directory - The software contains a directory of
hospitals in Cebu. This includes the hospital name, branch,
address, facility head, and contact numbers;
● Staff Training and Seminar - upon completing the purchase of the
software, the company would conduct scheduled training and
seminars to improve the medical staff’s proficiency in operating the
software; and
● User Manual - a detailed user manual will be included along with
the purchase of the software to serve as a guide on how to navigate
the software’s interface.

2.2 Target Market Segmentation


As years go by, the healthcare industry has seen tremendous growth with respect to its
technological advancements and global expansion. The number of hospitals in the country
have increased proportionally according to national demand. Aside from that, the

6
emergence of medical clinics have reduced patient traffic in hospitals by offering
specialized services. Not only can these improvements be noticed in urban sectors but
also in rural areas. Thus, data storing and retrieval methods should innovate along with
medical processes.

Currently, several hospitals are utilizing electronic medical records as their data storage
system. While some of the other medical institutions in the country only make use of the
labor-intensive paper-based record system. Moreover, medical clinics and hospitals that
digitally store and record their data aren’t maximizing the use of these systems to its full
potential. Costs of maintaining these medical record systems may amount to millions
monthly depending on its size and reach.

Regardless of its location, hospitals must have access to electricity for it to perform its
procedures such as laboratory tests and surgeries. For them to be able to cater the needs
of the masses, they are situated in different locations, especially those with high population
density. Although some of them may be using paper to store records, the shift to electronic
medical records is not out of reach due to the rapid development of the internet and its
expansion to rural areas.

2.2.1 Market Segmentation


The target market of the business are hospitals (both private and public) in Cebu.
This service is intended for those that seek to transition to a centralized electronic-
based record system. Furthermore, this can benefit the patients by providing them
real-time information regarding their medical history.

2.2.1.1 Geographic Segmentation


The information system covers the vicinity of the entire Cebu province.
Both the urban and rural sector alike are the intended target market for this
service. Although areas with high density populations are the focal point,
functional district and provincial hospitals are also essential to cater the
needs of provincial residents.

7
2.2.2 Market Targeting
CCMD aims to provide a more organized, efficient, and digitized recording
system for hospitals in Cebu. The service is a type of service that is paid on a
subscription or license basis depending on the number of licenses that the
hospitals seek to purchase. These institutions are those (1) that are located in Cebu
- both urban and rural, (2) looking to shift to a centralized electronic system, (3)
heavy users, and (4) those with a complex buying behavior. The company aims to
meet the demand of the target market to promote efficiency in data storage and
retrieval.

2.2.3 Market Positioning


Although there are several softwares and systems similar to the service
offered, CCMD is the first in its market to integrate a wide scope while including
more features that the users may find beneficial. Regardless of the current system
that each medical institution is implementing, CCMD would bring about drastic
changes that would revolutionize the way medical records are tracked. Through
CCMD, the time it takes to store and retrieve data would be greatly reduced,
allowing the medical institutions in the province to operate more efficiently.
Moreover, patients could now readily access their past medical history in a mere
minute. This application would pave the way to innovation in the medical industry
which would also allow the public to adapt to the digital age.

To penetrate the market, this application is user-friendly with an attached user


manual that briefs the market on how to utilize each feature and service.
Furthermore, it uses a cloud-based data record system which ensures data privacy
and security. In the early stages of implementation, each institution would be
provided with an ICT support group that must first evaluate their hardware capacity.
Once they are cleared, basic training and seminars would be conducted to
enhance the medical staff’s proficiency in operating the software.

2.2.4 Selection of Respondents


The selected respondents for this feasibility study will be medical
institutions under the health facility type of “hospital”. It is also important to note
that the selection of respondents is only limited to those found within the Cebu

8
region only. Based on the official data from the Department of Health’s National
Health Facility Registry 2.0, there are currently 40 licensed hospitals (both private
and government hospitals combined) in Cebu.

Having identified the number of licensed hospitals in Cebu, the proponents


are now able to calculate the number of respondents needed for the survey. This
value can be obtained using Slovin’s Formula – utilizing a 12.5 percent margin of
error. A 12.5 percent margin of error, a seemingly larger value, was utilized
considering the strict rules and protocols of some of the private hospitals which
would influence the overall response rate.

Slovin’s Formula:
𝑛𝑜. 𝑜𝑓 𝑠𝑎𝑚𝑝𝑙𝑒𝑠 = 𝑁/(1 + 𝑁𝑒!) ; where N = total population
e = margin of error
𝑛𝑜. 𝑜𝑓 𝑠𝑎𝑚𝑝𝑙𝑒𝑠 = 40/(1 + 40 ∗ 0.125!)
𝑛𝑜. 𝑜𝑓 𝑠𝑎𝑚𝑝𝑙𝑒𝑠 = 25 𝑟𝑒𝑠𝑝𝑜𝑛𝑑𝑒𝑛𝑡𝑠

With that, 25 hospitals in Cebu will be needed to take part in the survey.

2.2.5 Purpose of Survey Questionnaire


The purpose of the survey questionnaire is to gather data from the chosen
respondents – the hospitals in Cebu. The data collected are used as valuable
inputs or basis for the formulation of the service. In the survey questionnaire
distributed to the respondents, there are questions that allow the proponents to
gauge the respondents’ willingness to avail of the service, their preferred promotion
channels, and many more. Aside from the aforementioned purposes, the survey is
also meant to determine what features are assigned to the service and how to
regulate pricing. Taking their responses into consideration would greatly influence
the success of the service offered. The results obtained are very essential in the
marketing section of the research.

2.2.6 Survey Results Summary and Conclusion


The proponents gathered a total of 25 responses from different hospitals
situated in various parts of the province including Cebu City, Mandaue City,

9
LapuLapu City, and such. Only hospitals that were recognized by the Department
of Health were chosen as respondents. Respondents who utilized a mix of
electronic and paper-based record systems were 92% of the total population while
the rest used a paper-based system only. Of the 25 respondents, 96% agreed that
a centralized medical database can improve emergency response but only 88% of
the population is willing to avail of the service. The most preferred purchasing
frequency is the annual subscription, representing 84% of the total population, 8%
chose a semi-annual subscription, 4% chose a quarterly subscription, while the
remaining 4% chose a monthly subscription. For the facility that chose a monthly
subscription, their preferred price range per license is Php 1,000. Meanwhile, the
facility that chose a quarterly subscription would be willing to pay Php 2,750 per
license. The facilities that chose a semi-annual subscription chose a price range of
Php 5,000 per license. Lastly, for medical facilities that chose the annual
subscription, 75% would be willing to pay Php 9,500 per license, 10% would be
willing to pay for Php 19,500, while 15% would be willing to pay Php 28,500 per
license.

Upon surveying the preferred modes of acquiring the service, 80% of the
respondents would like to acquire/download the service through the official
website, 12% wanted to download it through a flash drive, 8% preferred it to be in
a CD/DVD, while the remaining 4% preferred any method as long as it was reliable.
After the deployment of the service, 72% of the respondents wanted to know its
availability through Facebook, while 56% of the respondents wanted to be
informed through TV commercials. In addition, 24% also wanted to be informed
through flyers. Other promotion channels included YouTube, newspapers, and
radios. The rest of the survey results will be expounded in the following section.

2.3 Detailed Demand and Supply Analysis


2.3.1 Demand Analysis
2.3.1.1 Demand Assumptions
1. The total number of licensed hospitals in Cebu province for the year
2022 was the population used to compute demand. These hospitals
would include both private and public hospitals such as those
owned by the local government unit and the Department of Health.

10
2. Medical clinics, RHUs, laboratories, and other health facility types
were omitted from the list of respondents.

2.3.1.2 Demand Components


1. Actual Population and Historical Data
The actual population pertains to the number of licensed
hospitals within the vicinity of Cebu province in 2022, while historical
data pertains to the data (in terms of number of licensed hospitals)
from prior years to compute the demand factor and projected
population in the upcoming 5 years. (See Appendix B)

2. Projected Population
The projected population pertains to the forecasted number
of licensed hospitals for the next 5 years, obtained using the Linear
Regression Method.

3. Frequency of Demand for every Feature X


The frequency of demand for every Feature X pertains to
the number of hospitals/respondents who voted “Yes” to the
integration of such features into Cebu Centralized Medical
Database. The respondents were free to choose more than one or
all features from the list of choices.

Figure 2. Bar Graph on Frequency of Demand per Feature

The following, in order, are the list of application features options:

11
a. Efficient Access to Specific Patient Information
The demand for efficient access to specific patient
information includes history of past illnesses, family history
of past illnesses, history of present illnesses, clinical history,
allergies, medication history, laboratory results, and
treatment outcome.

b. Patient Referral Tracking


The demand for patient referral tracking pertains to the
population that needs real-time information on which
specialist they are referred to by their primary care doctor.

c. Billing Integration
The demand for billing integration is for the population that
needs the total hospital bills to be integrated to the system
for a digitized and electronic viewing of their expenses.

d. Appointment/Consultation Schedule and Reminder The


demand for appointment/consultation schedule and
reminder pertains to the systematic booking of
appointments by patients with their respective doctors, as
well as the confirmation of doctors to such appointments.
Both the patient and doctor will be able to visualize real-time
updates regarding their schedules and receive SMS
reminders and notifications regarding such appointments.

e. Medication Tracking and E-prescriptions


The demand for medication tracking and e-
prescriptions is for the population that prefers prescription
medications to be announced and transcribed digitally, while
also providing reminders to patients on when to take
medications.

f. Inventory Management

12
The demand for inventory management includes a list or
tracker of all inventories kept per hospital with regards to
their resources (ex: medicine, equipment, PPE).

4. Demand Factor Y for every Feature X


Demand factors pertain to the multiplying factor used for the
computation of the projected demand for every Feature X listed
above. This is computed using the data on actual demand for
Feature X as well as the total number of survey respondents. The
general formula for demand factor is found to be:

𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦 𝑜𝑓 𝑡ℎ𝑒 𝐷𝑒𝑚𝑎𝑛𝑑 𝑓𝑜𝑟 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋


𝐷𝑒𝑚𝑎𝑛𝑑 𝐹𝑎𝑐𝑡𝑜𝑟 𝑌 =
𝑇𝑜𝑡𝑎𝑙 𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓 𝑆𝑢𝑟𝑣𝑒𝑦 𝑅𝑒𝑠𝑝𝑜𝑛𝑑𝑒𝑛𝑡𝑠

5. Projected Demand for every Feature X


The projected demand for every feature pertains to the
forecasted demand for each of the features for the next 5 years.
This is computed by multiplying the Demand Factor Y by the
Projected Population of the licensed hospitals in Cebu. The general
formula for projected demand is found to be:

𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑 𝐷𝑒𝑚𝑎𝑛𝑑 𝑓𝑜𝑟 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋


= 𝐷𝑒𝑚𝑎𝑛𝑑 𝐹𝑎𝑐𝑡𝑜𝑟 𝑌∗ 𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑
𝑃𝑜𝑝𝑢𝑙𝑎𝑡𝑖𝑜𝑛

6. Projected Demand for CCMD


The projected demand for CCMD takes into consideration
the number of respondents in the marketing survey who voted “Yes”
as to their willingness to avail of the said service. Here, such values
will be the basis for the financial and technical chapters. Although
projected demand per every Feature X is the main component
analyzed in the Demand-Supply Gap Analysis, it is important to note
that the purpose of doing so is only to analyze the three (3) highest

13
features that the proponents would incorporate into the service
standard.

2.3.1.3 Demand Computations


1. Projected Population
Table 1.
Projected Population for the Next 5 Years
Year
Projected Number of Licensed
Hospitals in Cebu

2023 42

2024 43

2025 44

2026 46

2027 47

2. Demand Factors
Table 2. Demand Factor for Every Feature

Demand
Feature Frequency
Factor

Efficient Access to Specific Patient Information 23 0.92

Patient Referral Tracking 24 0.96

Billing Integration 24 0.96

Appointment/Consultation Schedule and 25 1.00


Reminder

Medication Tracking and E-prescriptions 24 0.96

Inventory Management 24 0.96

14
3. Projected Demand per Feature
Table 3.
Projected Demand for Each Feature in the Next 5 Years
2023 2024 2025 2026 2027

Efficient Access to Specific Patient


Information
39 40 41 43 44

Patient Referral Tracking 41 42 43 45 46

Billing Integration 41 42 43 45 46

Appointment/Consultation
Schedule and Reminder
42 43 44 46 47

Medication Tracking and


Eprescriptions

41 42 43 45 46

Inventory Management 41 42 43 45 46

With that being said, the proponents of CCMD also want to


be able to specifically agree on the final list of features to embed
into the database. Using the vital information from the survey, the
proponents collectively agreed on launching CCMD with only three
out of the six potential features listed in the choices. Through a
factor rating method, the proponents were able to establish the final
three features.

15
Figure 3. Survey Results of the Ranking of Features (Based on Importance)

The importance ranking of each feature then was


determined by multiplying the number of votes gathered in each
rank with a weighted value. The following table shows the
computation of the total weighted score per feature:

Table 4.
Factor Rating per Feature

Rank (Weight)
Total
Feature
1 (6) 2 (5) 3 (4) 4 (3) 5 (2) 6 (1) Score

Efficient Access to… 19 2 0 0 1 3 129

Patient Referral Tracking 0 8 7 4 6 0 92

Billing Integration 1 9 6 4 2 3 94

2 4 3 8 4 4 80
Appointment/Consultation
Reminder….

0 1 8 5 8 3 71
Medication Tracking
and...

Inventory Management 3 1 1 4 4 12 59

16
Scoring: 1 - most important, and 6 - least important

Based on the table and the computation of the factor rating,


the four most important features according to the respondents (in
order of importance) are:
1. Efficient Access to Specific Patient Information
2. Billing Integration
3. Patient Referral Tracking

4. Projected Demand for CCMD

𝐴𝑛𝑛𝑢𝑎𝑙 𝐷𝑒𝑚𝑎𝑛𝑑" = ∑!#$% 𝑋"# ∗ 𝑃#

Where:
Xia = projected population in year i of hospital type a Pa
= demand factor from survey results of hospital type a
a = 1 if government hospital
a = 2 if private hospital

Table 5.
Annual Demand of CCMD
(See Appendix I for breakdown of calculation)
CCMD Demand (# of Hospitals)

2023 2024 2025 2026 2027

Government Private Government Private Government Private Government Private Government Private

14 23 14 24 14 25 15 26 15 26

2.3.1.4 Demand Analysis


The information listed above regarding the demand goes to show
that over the next 5 years, there is an increase in demand for each type of
the six features mentioned. Although, it is important to note that moving
forward, the company will only be integrating three of these features into

17
the actual database. The three features include: (1) efficient access to
specific patient information, (2) billing integration, and (3) patient referral
tracking. Thus, all medical institutions will receive the same standard
license containing these three features.

2.3.2 Supply Analysis


2.3.2.1 Supply Assumptions
1. The supply was computed based on the actual number of hospitals
in Cebu that currently utilize an electronic medical record (EMR)
system based on the survey results (23 of the 25 respondents
utilized EMRs).

2. Only licensed public and private hospitals in Cebu were considered


in the supply – excluding other health facility types.

3. Basis about the features of each of the competing EMRs was based
on information available online. (ex: Bizbox was found to not have
a feature on patient referral tracking)

4. Hospitals that utilize the same EMR provider receive the same
exact features. (ex: Hospital A and B, who both utilize CHITS,
receive the same exact sets of features)

2.3.2.2 Supply Components


1. Projected Population
The projected population, linear regression, is the
forecasted number of Licensed medical clinics and hospitals
in Cebu in the next 5 years which is already shown in the
demand computations.

2. Total competitor’s supply is based on the following data:

Table 6.
Units supplied by Competitors

18
Competitor Type Competitor Units

Direct Bizbox 6

Direct Comlogik 4

Direct iHOMIS 9
Direct eHATID LGU 2

Direct CHITS 2

Total 23

Figure 4. Competitors’ Supply per Feature

2.3.2.3 Supply Computations


1. Supply Factors
The supply factors for each Feature X will be computed by
dividing the supply of each application of each feature with the total
sample size as shown in this formula:

19
𝑆𝑢𝑝𝑝𝑙𝑦 𝐹𝑎𝑐𝑡𝑜𝑟 𝑋 =
𝑇𝑜𝑡𝑎𝑙𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦 𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓𝑜𝑓
𝐻𝑜𝑠𝑝𝑖𝑡𝑎𝑙𝑠𝑆𝑢𝑝𝑝𝑙𝑦 𝑓𝑜𝑟 𝑆𝑢𝑝𝑝𝑙𝑖𝑒𝑑 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑏𝑦
𝑋 𝑜𝑓𝐶𝑜𝑚𝑝𝑒𝑡𝑖𝑡𝑜𝑟𝑠 𝐸𝑀𝑅 𝑌 ∗𝑛

; 𝑤ℎ𝑒𝑟𝑒𝑛 = 1 𝑖𝑓 𝐸𝑀𝑅 𝑌 ℎ𝑎𝑠 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋


𝑛 = 0 𝑖𝑓 𝐸𝑀𝑅 𝑌 𝑑𝑜𝑒𝑠 𝑛𝑜𝑡
ℎ𝑎𝑣𝑒 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋
The results are shown on the following tables:

Feature 1
Table 7.
Feature 1 Supply Factors
EMR SUPPLY FACTOR

Bizbox 0.2609

Comlogik 0.1739

iHOMIS 0.3913

eHATID LGU 0.0870

CHITS 0.0870

Feature 2
Table 8.
Feature 2 Supply Factors

EMR SUPPLY FACTOR

Bizbox 0

Comlogik 0

iHOMIS 0.3913

20
eHATID LGU 0

CHITS 0.0870

Feature 3
Table 9.
Feature 3 Supply Factors

EMR SUPPLY FACTOR

Bizbox 0.2609

Comlogik 0.1739

iHOMIS 0.3913

eHATID LGU 0

CHITS 0

Feature 4
Table 10.
Feature 4 Supply Factors

EMR SUPPLY FACTOR

Bizbox 0

Comlogik 0

iHOMIS 0

eHATID LGU 0

CHITS 0.0870

21
Feature 5
Table 11.
Feature 5 Supply Factors

EMR SUPPLY FACTOR

Bizbox 0

Comlogik 0

iHOMIS 0.3913

eHATID LGU 0.0870

CHITS 0

Feature 6
Table 12.
Feature 6 Supply Factors

EMR SUPPLY FACTOR

Bizbox 0.2609

Comlogik 0.1739

iHOMIS 0.3913

eHATID LGU 0

CHITS 0

2. Projected Total Supply for each Feature


The projected total supply is computed per feature by multiplying
the projected population with the supply factors of each of the EMRs
features as shown in the equation.

22
𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑 𝑆𝑢𝑝𝑝𝑙𝑦 𝑜𝑓 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋 = 𝑆𝑢𝑝𝑝𝑙𝑦
𝐹𝑎𝑐𝑡𝑜𝑟 𝑜𝑓 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋 ∗ 𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑
𝑃𝑜𝑝𝑢𝑙𝑎𝑡𝑖𝑜𝑛

The results are shown on the following:


Feature 1
Table 13.
Feature 1 Projected Supply

2022 2023 2024 2025 2026 2027

Bixbox 11 11 11 12 12 13

Comlogik 7 8 8 8 8 9

iHOMIS 16 17 17 18 18 19

eHATID 4 4 4 4 4 5
LGU

CHITS 4 4 4 4 4 5

Feature 2
Table 14.
Feature 2 Projected Supply

2022 2023 2024 2025 2026 2027

Bixbox 0 0 0 0 0 0

Comlogik 0 0 0 0 0 0

iHOMIS 16 17 17 18 18 19

eHATID 0 0 0 0 0 0
LGU

CHITS 0 0 0 0 0 0

23
Feature 3
Table 15.
Feature 3 Projected Supply

2022 2023 2024 2025 2026 2027

Bixbox 11 11 11 12 12 13

Comlogik 7 7 8 8 8 9

iHOMIS 16 17 17 18 18 19

eHATID 0 0 0 0 0 0
LGU

CHITS 4 4 4 4 4 5

Feature 4
Table 16.
Feature 4 Projected Supply

2022 2023 2024 2025 2026 2027

Bixbox 0 0 0 0 0 0

Comlogik 0 0 0 0 0 0

iHOMIS 0 0 0 0 0 0

eHATID 0 0 0 0 0 0
LGU

CHITS 0 0 0 0 0 0

Feature 5
Table 17.
Feature 5 Projected Supply

24
2022 2023 2024 2025 2026 2027

Bixbox 0 0 0 0 0 0

Comlogik 0 0 0 0 0 0

iHOMIS 16 17 17 18 18 19

eHATID 4 4 4 4 4 5
LGU

CHITS 0 0 0 0 0 0

Feature 6
Table 18.
Feature 6 Projected Supply

2022 2023 2024 2025 2026 2027

Bixbox 11 11 12 12 12 13

Comlogik 7 8 8 8 8 9

iHOMIS 16 17 17 18 18 19

eHATID 0 0 0 0 0 0
LGU

CHITS 4 4 4 4 4 5

2.3.2.4 Supply Analysis


The supply computation shows the trend of the number of hospitals
supplied by each EMR per feature. It shows that Feature 1 is the most
supplied feature, as all competitors offer the same capability. iHOMIS
supplies the most users and is capable of offering all of the features with
the exception of feature 4. Patient referral tracking is the least offered

25
feature, with only one supplier, followed by appointment/consultation
schedule and reminder, with no supplier integrating it in their EMRs.

2.3.3 Demand and Supply Gap Analysis

Figure 5. Feature 1 Gap Analysis Graph

Figure 6. Feature 2 Gap Analysis Graph

26
Figure 7. Feature 3 Gap Analysis Graph

Figure 8. Feature 4 Gap Analysis Graph

Figure 9. Feature 5 Gap Analysis Graph

27
Figure 10. Feature 6 Gap Analysis Graph

Based on the demand and supply gap analysis graphs, the demand for 5 out of
the six features is greater than that of the supply that is available – the only
exception is that of Feature 1 (Efficient Access to Specific Patient Information).
Although the first feature had more supply than that of demand, it is still important
to note that their access to patient information is only limited within their respective
hospital. Thus, sharing of accessible medical information between other hospitals
is still a feature that is absent from the current EMRs utilized by hospitals in Cebu.
The second, fourth, and fifth feature clearly does not have enough supply with
respect to its demand. Moreover, the third and sixth features show a small gap
between its supply and demand – with more of the latter than the former. With this,
the overall results show that the current substitutes have not completely satisfied
the demands of the target market yet, and such a gap may serve as a great
opportunity for CCMD to make its mark in the market and attract the right
customers.

2.4 Competitors Profile


2.4.1 Direct Competitors
As stated in the Industry Assessment, there are already several EMRs
available in the country. Some of these EMRs are used exclusively within hospital
groups while some are used solely for a medical institution. To narrow down the
list, the EMRs used by the hospitals in Cebu are those that the proponents have
identified to be the direct competitors of CCMD. The direct competitors are as
follows:

28
Table 19.
Direct Competitors of CCMD

Competitors Product Price Place Promotion

Comlogik Program Type: *Pricing Partnered by Comlogik


Software cannot be over 200 website;
retrieved Facebook
Application online hospitals and page;
clinics

Features: EMR
dashboard,
Integrated with
HIMS,
Disease
Surveillance &
Control,
Simple &
Intuitive User
Interface, 24/7
Live Support,
Tailor-fitted
Implemented,
Money back
guarantee, 5
years software
warranty,
Compatible
with your
existing OS

*Pricing Installed in Bizbox


Bizbox (Electronic
cannot be over 1500 website;
Health Records) Program Type: retrieved
healthcare
Open-source, online

29
web-based facilities marketing

software nationwide via


YouTube;
Facebook
Features: page;
PhilHealth
Accredited,
Patient

30
Medical Info,
Vital Sign Graph,
ePrescription,
Receive &
Share Info,
Specialized
Note
Template,Vide
o Conference,
Data Trends,
full
integration, flexible
payment terms,
data integrity,
system
adaptability

iHOMIS Program Free Implemented Infomercials


Type: in 91 DOH via
Windows- and LGU YouTube;
based hospital hospitals Disseminate
information system nationwide d by the
government

Features:
Compliant with
DOH
Standards,
Package of
system
solutions such
as Admitting
System,
Outpatient
Department

31
System,
Emergency
Room
System,
Billing
System,
Medical
Records
Systems, and
Radiology,
among others,
Philhealth
eClaims
Systems

eHATID Mobile *Pricing Mobile eHATID


android-based cannot be application is website, application
retrieved deployed to Facebook software online over 450 page,

municipalitie newspaper
Features: s and cities feature;
Online & offline nationwide Partnered
mode, with DOST,
Surveillance ADMU, IPC,
tool for AJWCC,
notifiable and

32
diseases, PhilHealth
Communicatio
n tool for LGU
and its
healthcare
workers,
Predictive
analytics tool
using online
data

CHITS Program *Pricing Implemented Infomercials


Type: cannot be in 175 public via

Open-source, retrieved health YouTube;


digital health online centers Featured in
web-based DOST
application w/ PCHRD
mobile website and
application
extension in online
newspapers

Features:
Integrated with
DOH &
PhilHealth,
User-friendly,
Portability &
Mobility,
Customizable,
Secure
2.4.2 Competitors Market Share

Table 20.
Direct Competitor’s Market Share

33
Competitor Competitor Units Market Share Type

Direct Bizbox 6 26%


Direct Comlogik 4 17%

Direct iHOMIS 9 39%

Direct eHATID LGU 2 9%

Direct CHITS 2 9%

Total 23 100%

Table 20 shows the market share of each direct competitor of CCMD. The
market share for direct competitors is obtained by calculating the ratio and
proportion between the number of hospitals that are utilizing each competitor’s
service and the total number of hospitals utilizing the competitors’ services.

2.5 Market Strategies

2.5.1 Distribution System

2.5.1.1 Distribution Method

CCMD is a cloud-based data record system that runs as a


downloadable software which is distributed to relevant healthcare service
institutions through the official website. Patients can acquire or download
the service via mobile application stores such as the Google Play Store and
the Apple App Store. Ideally, this distribution method is the most efficient
way because most, if not all mobile devices have either of these application
stores.
For desktop computers, healthcare institutions can access CCMD
through its official website, while still having mostly the same features as
the mobile application version. Medical institutions can save the electronic
medical and health records while offline then later upload them to the cloud

34
once online. This is a handy feature, most especially for healthcare service
institutions with intermittent or slow internet connections.

2.5.1.2 Human Resources in the Distribution System

With regards to the distribution system, human resources is


important in the process of making CCMD because it determines and
identifies the staffing needed to complete the service successfully and
within the budget. The officers involved in making the CCMD are the chief
executive officer, chief financial officer, chief marketing officer, and chief
operating officer, and the departments present are the financial, marketing,
operations, and information technology (IT) departments. Figure 11 shows
an example of a swimlane diagram of the CCMD service to show the job
sharing and responsibilities of each department when a customer avails the
service.

Figure 11 . CCMD Swimlane Diagram

35
2.5.2 Promotional Aspect
2.5.2.1 Company Name

The company name is called KUALA Analytics Group, wherein


“KUALA” signifies the acronym for the proponents’ first name letters –
Kristan, Uriel, Alexane, Lance, and Arik. In addition, ‘kuala’ in the Malay
language stands for “the meeting of two or more bodies of water”.
(Educalingo, n.d.) In the same essence, KUALA Analytics Group seeks to
connect and bridge more efficiently patient-hospital interactions by
providing these medical institutions with a superior medical record system.

2.5.2.2 Company Logo

Figure 12. Company Logo

The company logo boasts a minimalist yet modern design that integrates
the use of basic geometric shapes. The logo plays with the shapes to try
and form the letters in the acronym “KUALA”. In addition, as
aforementioned, the word ‘kuala’ means the connection between two
bodies of water in the Malay language. Thus, the logo tries to depict such
an image through the use of intersecting lines. The colors used in the logo
are different shades of red to signify life, passion, and health. Blue was also
incorporated to signify trust, honesty, and dedication – values which the
company strives to prove to its consumers.

2.5.2.3 Service Name

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The name of the service offering is called Cebu Centralized Medical
Database (CCMD). As straightforward as it is, the service aims to provide
Cebu with a centralized medical record system; wherein relevant patient
information can be made accessible in any hospital within Cebu.

2.5.2.4 Service Logo

Figure 13. Service Logo

CCMD, as a cloud-based software, aims to be a reliable and


convenient avenue to store and access patient information, while being
user-friendly at the same time. In the same essence, the proponents
agreed to have the service logo be sleek, modern, and simplistic, as that is
what the service is embodying. The logo distinctly features a “heart with a
pulsing heartbeat” design to signify the service’s ambition to connect and
make-easy such access to patient information especially in critical
situations – serving as a lifeline in those instances. In addition, the colors
red and black were used to symbolize life, passion, and health; a concrete
representation of the service.

2.6 Service Life Cycle

2.6.1 Introduction Stage (4Ps and Captured Demand)


In the introductory stage, the web-based software, CCMD, will incur huge
amounts of costs especially in developing and marketing the software. Brand

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awareness will be the focus in this stage in order to successfully introduce the
service to the market. Considering that there are already existing EMRs in the
market, it will be trivial for CCMD to have a market share at this point. Since the
goal of CCMD is to provide a centralized medical database for the entire country,
sales and profit is expected to be minimal. For CCMD to position itself in the
market, the company must emphasize its service differentiation when pitched to
the target market.

Several marketing tools shall be deployed at this stage to increase service


awareness to its target market which are the doctors, patients, healthcare groups,
nurses, and other medical workers and facilities. With the advent of technology,
maximizing social media advertising is one of the strategies that will be beneficial
in promoting brand awareness to the general public, who in time will be the users
of CCMD. Television commercials and Facebook advertisements will be the main
medium of promotion in introducing CCMD as these garnered the highest votes in
the marketing survey of the respondents. Furthermore, it will also be necessary for
KUALA Analytics to introduce the service to healthcare facilities through seminars
and discussions. The goal for this stage is to cover 15 to 30% of the supplydemand
gap. CCMD, as stated in its name, is a centralized medical database that will be
deployed in all the licensed hospitals in Cebu.

2.6.2 Growth Stage (4Ps and Captured Demand)

In the growth stage, CCMD will already have established a market position
and its sales and profit are expected to increase. Areas for improvement will be
identified based on the data obtained from the introductory stage and solutions will
be provided by the company, which may include additional features. The goal of
CCMD at this stage is to achieve 30-50% of the supply.

As more hospitals are supplied with the CCMD software, a steady growth
of the market share can be observed. Even with this, promotional and marketing
efforts shall remain continuous especially in remote areas where information is not
readily accessible. Training and more information dissemination will also be done
at this stage.

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2.6.3 Maturity Stage (4Ps and Captured Demand)

In the maturity stage, sales of CCMD are expected to peak and eventually
slow down. Competition will be intense at this stage and upgrades will be
necessary to maintain the company’s market share and retain its position in the
market. Additional CCMD features and innovations shall be introduced in this
phase to combat competition but still taking into consideration the feedback of the
current users of CCMD. A decrease in costs and prices will also be expected in the
maturity stage since the competitors entering the market are increasing in number.

Advertising activities are to be continued but will not be as aggressive as


the introductory stage. These advertisements shall aim to inform the target market
of the new updates embedded in the software. About 90% of the supply will be
achieved in this phase.

2.6.4 Decline Stage (4Ps and Captured Demand)

In the decline stage, a significant amount of decrease in sales and profit is to be


expected of CCMD. This is a critical stage for the company, thus in order to keep
the business going and recover its position in terms of market share, innovations
and investments are a must. It is important for the company to identify and cater to
the changing needs and demands of the end users in order to determine which
aspects the company should redirect their focus on. CCMD may perform
rebranding, incorporate new features or extensions to the software, or even find a
new use of the software outside of the healthcare industry. For promotional
activities, the company should perform loud but promising advertisements to draw
back attention from the current and future users and to secure customer loyalty.

2.7 Evaluation

Healthcare is a necessity in every area or location to improve the quality of life and helps
prevent diseases. The healthcare industry is something that must undergo constant
improvement to keep up with diseases and viruses that mutate as time progresses.
However, it is not only the medical procedures and operations that must innovate, its
record systems must continually improve as well. With better and more efficient record

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systems, emergency response in the country would drastically be enhanced which would
in turn decrease the country’s mortality rate.

Seeing that there are multiple EMRs that are being utilized in the province, it is clear to
see that the paper-based systems which were traditionally used in hospitals for recording
medical data is taking a shift to an electronic-based record system. Seeing that the
majority of the features indicated are not being supplied adequately by competitors, there
is a huge chance that the software would be well-accepted by hospitals all over Cebu.
Aside from that, none of these EMRs provide access to patient information between
hospitals regardless of where these information were gathered. Upon the deployment of
the service, the company seeks to grab almost a 100% of the market share within Cebu
so that data storage and retrieval is centralized in all hospitals located in Cebu. The
company should devote the majority of its efforts in marketing the software to hospitals all
over Cebu seeing that it is a niche market. In the growth stage, talks with hospital heads
and directors must commence to introduce the service offered while highlighting the
differentiation that the service provides.

With that being said, the company is confident that CCMD can penetrate the market and
grab the majority of the market share should it be deployed.

CHAPTER 3: TECHNICAL FEASIBILITY STUDY

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3.1 Service Description

3.1.1 Physical Properties

Cebu Centralized Medical Database (CCMD) is a web-based software


application that allows both private and government hospitals within Cebu to store
and retrieve medical data regardless of which medical facility recorded such data.
The application can be accessed through a designated website or by installing
through application stores (eg. Google Play Store, Apple App Store). Through
CCMD, hospitals are able to retrieve their patient’s medical records more efficiently
assuming that the patient's consent is given. In the same way, patients are able to
access their medical records through the application. Security measures such as
unique usernames and passwords are given to the medical facilities and their
patients to ensure security and data privacy.

3.1.2 Functional Properties

It is important to apply the up-to-date features when venturing into service


application development. The user interface of CCMD is designed to be
userfriendly in order for its users to experience a seamless navigation through the
tabs, contents, and other features in the application. With that being said, the
features that CCMD offers include:

● Digital Medical Records of Patients - Medical facilities are able to input and store
medical records of patients including personal information (name, age, gender,
birthdate, nationality, blood type, occupation, address, contact numbers, email
address, and emergency contact person), and medical information (diagnosis,
chief complaints, referrals, diagnostic test results, allergies, immunization, family’s
medical history, medications & treatment, prescriptions, referrals, and billings). It is
important to note that these personal and medical information shall be processed
and used in accordance with the Data Privacy Act of 2012. Medical personnel
have limited and varied data accessibility as patients have the right to grant or deny
consent when asked by a medical personnel or authority;
● Secure and Encrypted Software - Tight data security measures are implemented
in the software to protect all patient information. Each user is given a unique
username and password and developers have integrated Veracrypt, a free open

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source disk encryption software to prevent data breach and protect all stored
information;

● Data Accessibility - As priorly stated, medical personnel have limited and varied
data accessibility as patients have the right to grant or deny consent when asked
by a medical personnel or authorities in compliance with the Data Privacy Act of
2012. In case of emergency and no guardian is around, each facility is given an
emergency key password that grants access to patients' personal and medical
information (wherein both the emergency contact person and KUALA Analytics
Group will be notified of such scenario). Patients may also view their own medical
records using their own patient identification number and password;

● Patient Referral Tracking - A directory of specialists within the hospital is included


in the software for primary doctors to efficiently refer their patients to the needed
specialist;

● Billing Integration - Patients may view their electronic billing statements and other
transaction records. This feature enables hospitals to reduce the use of ink and
paper and consequently, and contribute in sustaining the environment;

● User-friendly Interface - The interface is designed in such a way that users may
easily and quickly navigate through the contents and activities that the application
offers;

● Multiple Platforms - For patients, the application can be downloaded and


accessible in mobile devices through Google Play Store or Apple App Store. On
the other hand, medical personnels can access the application in laptops and
desktops through a designated website;

● Cebu Hospital Directory - The application contains a complete directory of public


and private hospitals in Cebu that utilize Cebu Centralized Medical Database. This
includes the hospital name, branch, address, and contact numbers;

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● Help Desk - An ICT customer support representative is available 24/7 to address
technical problems encountered by the medical institutions. A mobile number and
email address is provided for in the bottom of each page of the application. There
is also a text box where users may input their feedback and experience while using
the app. This will serve as one of the basis for technical upgrades and
improvements; and

● Quick User Guide - A detailed user manual is included in the purchase of the
software application to guide users on how to use and navigate the software’s user
interface.

3.2 Service Process

3.2.1 Detailed Description of the Processes


As a service provider, CCMD seeks to be able to completely illustrate and
lay-out in detail the processes involved in running its operations and remain
functional. In this section of the Technical chapter, the service processes are
divided into two main subcategories: (1) acquisition of CCMD software, and (2)
navigation of CCMD software.

A. Acquisition of CCMD Software


Availing CCMD

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Figure 14. Flowchart on Availing CCMD

In availing the CCMD software access, the company will initially reach out
to medical institutions all over Cebu and set appointments. The meeting shall
include an agreement on the subscription plan, payment frequency and method,
terms and conditions, and contract signing. Interested customers who are inclined
to avail of CCMD before operations begin will be invited to the beta testing of the
software. Here, customers will have a general idea of how the software works, its
uses, and its potential on improving the overall healthcare system in Cebu. Should
the institution decide to avail of the company’s service and once the contract has
been settled, the CCMD team will begin setting up the institutional license to that
hospital. (See Appendices K and L for general contract details with the hospital and
their workers)

Logging In/ Sign-up

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Figure 15. Flowchart on Log-in/Sign Up Process for Medical Personnel

Initially, when installation is finished, a medical institution administration is


given an account that can oversee and track the number of users under their
institution. There are two types of CCMD end users:(1) medical facility personnel
such as doctors, nurses, and technologists and (2) patients. Both end users are
required to install the software application on their devices or open the software
through the World Wide Web (WWW).

After launching the software, medical facility personnel are required to


signup. CCMD would determine if the user (i.e. medical facility personnel) has an
existing account. If none, the user will be redirected to the sign-up page wherein
he/she will have to sign-up with his/her name, age, gender, contact number,
address, password, and their assigned institution’s e-mail address for verification

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purposes. It is important to note that the institution admin will have to verify its
workers who will be given worker accounts to the CCMD service. Aside from these
requirements, a government-issued or any valid identification card is also required
together with a self-portrait showing all facial features. For the verification of
accounts, the institution administrators are the sole officers that are authorized to
approve or decline newly created accounts. Approving of accounts shall be done
individually and very meticulously. Accounts that have failed to upload a clear photo
will be put on hold as well as a slight mismatch in the spelling. This is implemented
to ensure that accounts created are legitimate and that these account holders are
eligible in handling sensitive and confidential data. Once an account has been
verified, CCMD auto-generates a unique personal identification number. Then, the
user will log-in with his/her account details, which includes the identification number
provided by CCMD and the password they created. After login has been
successful, the user will be welcomed to the CCMD Homepage, which contains the
dashboard and main menu.

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Figure 16. Flowchart on Log-in/Sign Up Process for Patients

As for the patients with no existing CCMD account, the medical facility
personnel catering them will be in-charge of creating a new account for them.
Personal information such as complete name, age, gender, contact number, and
address will be asked as part of creating an account. After the personal information

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page has been filled out, CCMD will generate a unique patient identification
number and password. It is highly recommended that the password be changed by
the patient as soon as he/she logs-in. The patient’s identification number can be
searched and accessed by medical institutions utilizing CCMD. However, it is not
all the time that patient information and medical records can be accessed by
medical personnel. The users that are granted full and complete access to the
database are called “Super Users”. It is highly recommended that the Super Users
in an institution are the medical administrators and medical department heads only.
Other medical workers such as general physicians, nurses, medical technologists,
and sonographers only have limited control and access to data, and these users
are called “General Users.” This is done to prevent data breach and other forms of
costly errors.

To further ensure the safety and security of stored data, Super Users are
granted a control that enables them to monitor the activities of their medical
personnel within CCMD. This monitoring privilege must still be in coordination with
CCMD.

B. Navigation of CCMD Software


For patients, the main menu may contain the following: diagnoses,
prescriptions, consultation history, laboratory results, referrals, billing,personal
information, and settings. For medical institutions, they will be welcomed by a
homepage containing dashboard, patient records, laboratory, users, facilities, a
search bar, settings, demographics, and other records they wish to access and/or
update. A detailed description of each of the menu is followed in the table below:

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Table 21. Menu
Descriptions

Menu/Activities Description

Dashboard A visual display of the general data including charts


or graphs. For patients, it contains the latest updates
of each feature i.e. appointment, vital signs, etc. For
medical institutions, it contains the demographics,
appointments, analytics, etc.

Patient Registry This tab contains the list of all patient information.
This is where medical records can be inputted and
retrieved by inputting the patient ID number.

Personal Information This tab is where personal information (e.g. name,


address, contact number, gender) can be viewed and
retrieved. Patient accounts may only view their own
personal information while medical personnel have
varied access.

Medical History This tab contains a general run down of a patient’s


vital signs, illnesses, allergies, surgeries,
vaccinations, immunizations, and medical tests.
Medical illnesses/diseases of immediate family
members that are genetic can be included here.

Consultation History This tab contains the details of a patient’s medical


check up such as chief complaints, findings, name of
physician, clinic name, address, date, and time.

Diagnosis This tab contains the diagnoses of a patient including


its supporting details such as severity and date of
identification.

Treatment This tab contains the medical treatments given to the


patient.

Laboratory Results This tab contains digitized results and interpretations


of the laboratory tests taken by the patient.

This tab shows the referrals made by primary


Patient Referral
doctors.
Billing This tab contains the billing statements and
transaction history of each patient.

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Search Bar The search bar is used to input keywords or
identification numbers a user would like to search
within CCMD.

User Registry User registry is similar to a patient registry but for


medical personnel like doctors, nurses, and medical
technologists. Personnel’s CCMD ID Numbers can

be viewed here.

Account This account tab contains the account information


including username, password, email address, and
profile picture. In this tab, users may edit their
password, update their profile picture, and enable
two-factor authentication. This is also where the Log
Out button can be found.

Help Desk This feature contains CCMD’s technical team contact


details. For technical problems, users may call or
email the company anytime of the day.

Creating/Retrieving Patient Medical Record

In creating a new record, medical personnel will have to access the patient
registry to add a new patient record. Consent from the patient to have his/her
information stored in CCMD shall be given prior to the collection of sensitive
information. Once the needed information is complete, the record will then be
saved and CCMD will generate a patient identification number for that certain
record. The same patient identification number will be used by the patient when
logging in to his/her account. For personnel that wish to retrieve a patient’s medical
record, he/she will secure consent from the patient then input the patient’s
identification number and his/her personnel password. Figure 17 below shows the
flow of creating and retrieving a patient’s medical record.

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Figure 17. Flowchart on Creating/Retrieving a Patient’s Record

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Overriding for Emergency Access
In case of a medical emergency and the patient is unconscious with no
companion or family member, the medical facility attending to the patient is granted
special access to the patient’s records with the use of an emergency key password.
Once a personnel has successfully accessed the patient’s record, an SMS will be
immediately sent to the patient’s emergency contact person informing of the
emergency details and the conducted emergency access.

Figure 18. Flowchart on CCMD Emergency Access

Inputting Consultation Information

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Figure 19 below depicts the process flow when medical personnel inputs
the information obtained from the consultation on the Consultation tab or menu.
Prior to every information input process, a medical personnel should secure the
patient’s consent and input the name or Patient ID Number. After that, the medical
personnel can input the consultation information such as date, time, and chief
complaints. The physician’s name and clinic address will be automatically
displayed after the information has been saved. The process ends when the
personnel saves the newly encoded information, which requires entering his/her
personnel password.

Figure 19. Flowchart on Inputting Consultation Information

Inputting Patient Treatment Information

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Figure 20 below depicts the process flow when a personnel wishes to input
treatment details. This process usually happens when an admitted patient is given
medications or undergoing therapy. It starts with securing the patient’s consent and
inputting the patient’s ID number or name in the Treatment tab. The personnel will
then choose whether to add a new record or update an existing one. After choosing,
treatment details such as date, time, type of treatment given, location, remarks,
and other applicable details, they will be encoded. Once done, the personnel will
save the data by entering his/her personnel password.

Figure 20. Flowchart on Inputting Patient’s Treatment Information

Inputting Patient Prescriptions


Figure 21 below depicts the process flow when a personnel wishes to input
a patient’s prescriptions. This information is usually encoded during or after a

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consultation. The process begins by securing the patient’s consent and inputting
the patient’s ID number or name in the Prescriptions tab. After entering the patient’s
ID number, the personnel will click on the “New Prescription” button and encode
the prescribed medicine or drug in the first column. In the next column, the
personnel will encode other details such as quantity, dosage, and other
instructions. After encoding all the prescriptions made by the physician, the
personnel will then save the data by entering his/her password.

Figure 21. Flowchart on Inputting Patient’s Prescriptions

Inputting Patient Laboratory Result


Figure 22 below depicts the process flow when a medical personnel wishes
to upload or encode a patient’s laboratory result/s. The process begins by securing
the patient’s consent and inputting the patient’s ID number of name in the

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Laboratory tab. Then, the personnel will upload a scanned laboratory results and/or
manually encode laboratory results and remarks. The process ends when the
personnel saves the newly encoded results by entering his/her password.

Figure 22. Flowchart on Inputting Patient’s Laboratory Result

Inputting Referrals
Figure 23 below depicts the flow when a personnel wishes to input the
referrals made. The process begins by securing the patient’s consent and inputting
the patient’s ID number or name in the Referrals tab. Then, the personnel will
encode the referral details which include the referred physician (if applicable) and
what kind of treatment or examination to be given. After that, the personnel will then

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encode the name of the referring physician or the medical worker who made the
referral. The process ends when the newly encoded information has been saved
by entering the personnel’s password.

Figure 23. Flowchart on Inputting Referrals

Using CCMD’s Help Desk


Figure 24 below depicts the process flow when a personnel or patient
wishes to use the help desk feature of CCMD. The progress begins by going to the
help desk. The user has three options: send a message through email, call (usually
for technical problems), and write a feedback. For sending an email, a text box for
subject and body will be displayed where the user may type down his/her message.
For calling CCMD, a telephone and cellphone number is also displayed in the Help

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Desk tab and at the bottom of every page for convenience. Lastly, for writing
feedback, a text box is also available for users to type down their experience in
using the app or any sort of feedback. A 5-star option will also be displayed for
users to choose and rate the application.

In case of a medical emergency and the patient is unconscious with no


companion or family member, the medical facility attending to the patient is granted
special access to the patient’s records with the use of an emergency key password.
Once a personnel has successfully accessed the patient’s record, an SMS will be
immediately sent to the patient’s emergency contact person informing of the
emergency details and the conducted emergency access.

Figure 24. Flowchart on Using Help Desk

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3.3 Quality Management Process

3.3.1 Quality Control Requirements

For the company to be able to develop the software and perform all required
preliminaries prior to the launch of the application, an office space within the city is
required. The location has to be a sanitized environment with proper access to
electricity, internet connection, and clean water. The following QC requirements
are subcategorized according to the 4Ms (Man, Material, Machine, and Method).

● MAN:
Employee/Staff Requirements
Prior to hiring, potential employees must embody the skills and abilities
required for each position. These personnel must also fit the job description as
specified in the next few chapters. Job specifications must also be met by potential
employees before taking up the position. In the long run, employees must
accomplish certain objectives that are specified through strategic, tactical, and
operational goals. They must also observe proper work decorum in accordance
with the Labor Code. The full stack developer is responsible for the database
management/system.

Customer Requirements
Hospitals that seek to avail of the service must have access to electricity
and a stable internet connection. Aside from that, computer devices must be
present within the facility. Customer inputs are gathered quarterly to acquire
suggestions for improvement to allow a more user-friendly experience when using
the software. Proper data privacy and usage must be observed by all customers
as specified in the Data Privacy Act of 2012. Medical practitioners that are
supposed to use the software must be equipped with the necessary skills to
operate the program such as proficiency in using the software.

Patient Requirements

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The software is available for use to all types of patients. Patients must
exercise proper and appropriate use of the system as specified in the user manual.

● MACHINE:
Machine Requirements (Company)
When purchasing the machines to be utilized in the company, the transaction
would be conducted in stores since the quantity required for each machine is not
too great. Thus, it eliminates the need for a supplier agreement for the procurement
of the machines. When certain errors or problems occur, the company must contact
the service center of the product manufacturer for proper troubleshooting or any
warranty issue. Maintenance sessions for the machines to be used differ
depending on the type of machine and would be conducted by the respective
service centers. These maintenance are administered in the office regularly
according to the maintenance schedule which would be specified in the later
chapters.

Hardware Requirements (Customers)


In order for the software to run properly, computers with the following minimum
configurations are required:
● Processor: Intel Core i3
● Operating System: Microsoft Windows 10 Professional x64
● Memory: 8 GB RAM
● Storage: 512 HDD/SSD

Software Requirements
● Functional Stability
Functional stability represents the degree to which the service provides
functions that meet the implied needs when used under specified
conditions. The sub-characteristics of this characteristic are functional
completeness, functional correctness, and functional appropriateness. The
set of functions in the service must cover all the specified tasks and user
objectives. The system must provide the correct results with the needed
degree of precision. Lastly, the system must be able to carry out the

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requirements that are needed for the different usage objectives that have
been specified.

Therefore, the system must be able to successfully store medical


information within the database that grants access to hospitals all over the
province.

● Performance Efficiency & Reliability


Performance efficiency represents the performance of the service with
relation to the amount of resources used. The system must be able to use
resources efficiently to meet system requirements and to maintain that
efficiency as demand changes and technologies evolve. Other than that,
the computer program must be free from failure.

Therefore, results from filters and searches must be accurate and loading
time must be kept at a minimum. Furthermore, bugs and crashes must not
occur while navigating the system. If so, an immediate remedy must be
presented following the occurrence of the problem.

● Portability
The system must be able to run properly in a different platform to the one
it was designed for with little or no modification. The software must be
developed in a way that it is compatible with both Windows and Mac OS.
Consequently, the application must be developed to be available in Google
Play Stores and Apple App Stores for it to be compatible with its
corresponding operating systems.

● Display Quality or Usability


The website and the application must have a good graphical user interface
which allows users to easily navigate through the software. Having a good
graphical user interface decreases search time and increases satisfaction
which may turn potential visitors into buyers.

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Menus and other icons must be situated in areas where they are easy to
locate and differentiate. It must embody a sense of familiarity and
consistency for users to develop usage patterns. The design must also be
pleasing to the eye to attract users which allows them to look forward to
using the software.

● Security
Software security is important to ensure that the software is protected
against malicious attacks and other hacker risks so it can function properly
under such potential risks. The importance of security must not be
overlooked since it keeps information protected and prevents viruses and
malware.
Since the service offered is a medical database, there is an increased risk
of hacking and unauthorized access. Multi-Factor Authentications will be
implemented for users of the application to improve security and reduce
fraud. For the hospital staff to access medical information gathered from
different facilities, a unique username and password must be inputted from
the patients. In a similar way, patients can only view their own or other’s
medical information if they know the username and its corresponding
password. In the office, only the developers or analytics team are granted
access to the information being inputted to the database. The only
permissible kinds of medical data that may be inputted and accessed in the
medical database are history of past illnesses, family history of past
illnesses, history of present illnesses, clinical history, allergies, medication
history, laboratory results, and treatment outcome.

● Update Frequency
Update frequency denotes the frequency at which updates will be provided
by the licensor to the licensee. These might include repairing security holes
that have been discovered and fixing or removing computer bugs. These
updates may also lead to new features to be integrated into the software
and removing outdated ones.

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CCMD must have updates at least every other month to keep the software
fresh and adaptive to market trends while not overwhelming users. These
updates must be focused on the optimization of the software by removing
bugs that are discovered by the developers or the users themselves,
reducing waiting time, strengthening security measures, and so much
more. Total Quality Management must be integrated into the software to
keep up with the evolving needs of users. This way, the service provided is
able to consistently deliver what is expected, or even more, to the end
users.

● Communication Channel
During the initial stage of using the software, problems are bound to occur
due to unfamiliarity of the system. Technical concerns may transpire from
time to time and when left unaddressed, it may cause a halt in hospital
operations. Thus, a clear and responsive communication channel must be
administered to tend to each user’s complaint as quickly as possible.

The website or application should include a feedback portion where users


are able to suggest areas of improvement to provide maximum satisfaction
to the users. This indicates that the business values customer inputs
regarding the software and strives for continuous improvement. Aside from
that, a 24/7 help desk must be present in the office to attend to immediate
concerns raised by the users.

3.3.2 Quality Procedures


Based on the aforementioned quality control requirements, it is imperative that
these requirements are maintained and achieved throughout the business’s life
cycle. To ensure that these are upheld, quality procedures are organized and
implemented. These procedures are the main players in the quality management
system of the company since it establishes processes that make sure everything
is performed according to standard requirements. If quality is clearly observed in a
product or service, there are higher chances for customers to repeatedly avail of

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your services while gaining maximum satisfaction. Thus, CCMD has specific and
concise procedures to ensure the quality of the service provided.

● METHODS:
Employee/Staff Procedures
Following the release or announcement of job openings, applicants are able
to submit their resume through email. Each applicant is interviewed and evaluated
to guarantee their skills and capabilities on the responsibilities and tasks they
would assume. These would be confirmed using tests such as a job knowledge
test, integrity test, cognitive ability test, emotional intelligence test, and skills
assessment test. After the said tests, a second interview is conducted to gauge the
capability of potential employees. Following that, new applicants are contacted
through email to notify them of their acceptance in the position they applied in after
careful deliberation of the human resources department. Constant workshops and
seminars are organized to ensure that the skills and abilities of company
employees are up to par. Proper benefits, compensation, and teambuilding
activities would also be organized to improve employee satisfaction, thus
increasing employee retention. A 360-degree feedback system is utilized to
evaluate employee performance every other month. When certain employees fail
to meet the objectives, they are scheduled to meet with supervisors to discuss what
to do to improve performance. If employees still fail to perform despite having
discussions with management or for a ‘just’ cause, their employment will be
terminated in compliance with the Labor Code. A code of conduct (see Appendix
O) will also be implemented for all employees to adhere to wherein violations of
such may result in termination. Notice of termination forms are handed out to
employees that will be terminated (see Appendix P).

Customer and Patient Procedures


Medical facilities are examined and tested to determine their accessibility
to electricity and a stable internet connection. Hospital representatives are set to
meet with the Chief Operating Officer (COO) quarterly to discuss ways on how to
improve the software. Medical practitioners that are set to use the program must
be immersed in a refresher course on how to utilize the software through user
manuals and supervised lectures which would be spearheaded by company

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representatives. Hospitals and patients that violate data privacy rules are
reprimanded for their behavior through a warning (depending on the gravity of the
offense). If the same actions are repeated, their membership/license are
terminated and may be punished by law. Breach of contract notices are sent to
customers that violate the terms and conditions (see Appendix M).

Material Tests
Materials such as furniture and fixtures are canvassed from multiple
suppliers to attain the highest quality possible. Quality reports would be made
available for each material purchased to ensure that it is top-quality merchandise
(see Appendix Q). These reports would be filed by company personnel prior to
purchasing. All quality reports of the same materials would then be compared with
each other to choose the best option. Quality inspections would be implemented
upon receiving the ordered item to make sure that there are no defects present.

Software Tests
● Functional Testing
Through functional testing, pieces of software are able to be tested if they
are acting in accordance with predetermined requirements. In this test,
inputs are fed to the system and the outputs are examined. This way, the
company is able to verify if the software’s features as introduced
beforehand work according to the requirements. Tests such as smoke
testing, sanity testing, and component testing comprise the sets of tests
belonging to the functional stability of the software. Through these tests,
initial checks on whether the new software is functionally stable, new
functionality or bug fixes are validated, and individual parts of an application
are checked. (see Appendices N and S for templates)

● Performance Testing
Software performance testing is conducted to determine how a system
performs in terms of responsiveness, stability, scalability, and resource
usage. Through this test, all performance bottlenecks could be identified
and eliminated. The focus of this test is to determine whether the
application responds quickly, if the application is stable, and the maximum

65
load the software can handle. Determining which component fails first, the
ability to handle sudden volume increases, the application’s performance
under high numbers of users, and the performance of the system under
load over time is the main focus of these tests through the conduction of
stress testing, spike testing, load testing, and endurance testing.

● Cross-platform Testing
The software or program is tested across various platforms to ensure that
it functions properly on all of them. Problems that may occur in numerous
platforms such as consistency and performance problems would be
addressed through this test. Environment conditions are also taken into
consideration since these may impact the web and mobile applications.

● Security Testing
Security tests reveal all potential vulnerabilities and threats in a software
application and prevent malicious attacks. Data privacy and security must
be of utmost priority in softwares, more so in a database type of application.
Vulnerability scanning, penetration testing, security auditing, and posture
assessment would be implemented to identify the weakness of the network
and system while providing an overall security posture of the software.

According to the Health Privacy Code as stated in RA 10173 (Data Privacy


Act of 2012), Article IV, Section I specifies that upon patient consent,
healthcare providers and authorized entities are granted access to the
patient’s health information. This information includes history of past
illnesses, family history of past illnesses, history of present illnesses,
clinical history, allergies, medication history, laboratory results, and
treatment outcome. The creation of user credentials for personnel that are
granted access to the medical data are subject to the approval of the head
of the facility. It goes without saying that consenting patients or clients shall
have rights to access on how their information is used.

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Accessing Patient Information (Emergency)

In the event that the emergency is false or the emergency


access appears to be an abuse of power, which violates the Data
Privacy Act of 2012, the emergency contact shall reply back with a
“No” to the SMS emergency notification and file a complaint to the
medical facility. The administrators or the medical director of the
facility will also be alerted once a “No” reply is received. The
administrators will then conduct an investigation on the said misuse
of emergency access and deal with the necessary consequences.

Data Breach

The information security staff is incharge of implementing


policies to protect the company’s computer network and data from
various security breaches. At the same time, they are also
responsible for detecting and documenting the different security
breaches. The developers would be prepared to identify and isolate
compromised systems in order to safeguard the company's
database and its repositories. The developers that are in charge of
backup and data protection should ensure that the backups are
complete and uncorrupted. The key objective is to ensure that the
breach is contained. This means that systems must be quarantined,
malware removed, potential issues are detected, and carefully
restored to operational state after any malware or unpatched
vulnerabilities have been resolved. Following that, restoration of
data or network access to compromised systems can resume. Key
stakeholders will be notified immediately so that they will be
informed as to what happened, what information was involved and
what the company is currently doing to resolve the situation. Finally,
report and document the incident in order to learn from it and
prevent future security and data breaches.

● Communication Channels Testing

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All social media platforms that would be utilized to contact the company
must be verified prior to software deployment. This is to ensure that
consumers may contact the company at all times should they have any
issues or concerns that must be addressed. All phone lines should also be
tested to guarantee that there are no problems on the telephone lines that
may hinder the communication channels. When customers have
complaints or concerns to be addressed, they may issue a ticket through
the website or app that would be attended to immediately by the customer
service representative. Ticket templates are attached in the appendices.

3.4 Plant Size & Production Schedule

3.4.1 Schedule

The CCMD application software will be launched in 2023. It is operational


24 hours a day, 7 days a week. In general, operations run for 365 days in a year,
and do not stop once it begins. All CCMD employees work 8 hours a day from
Monday to Friday with an exception to the Software Development Team. A
graveyard shift will be necessary for the Technology Team since the software runs
24/7 and shall be monitored from time to time, hence their operation is non-stop.
The Software Development Team is also responsible for resolving technical
problems raised by the customers which requires immediate action and solution.
Non-technical employees shall follow the 8:00 AM to 4:30 PM schedule with a
15minute break in the morning and afternoon and a 30-minute lunch break. A
visualized representation of the scheduling can be found in Table 26. In compliance
with the Philippines laws, CCMD employees shall enjoy the special and non-
working holidays. In the case of the technical team, whoever is scheduled to work
on a holiday shall be compensated with a double pay for that shift. Employees are
also granted a 15-day leave per year so long as a prior notice and approval from
their respective chief officer is made.

3.4.2 Capacity Plan

3.4.2.1 Capacity and Size Design

As the company’s headquarters will be the only space to house and


contain the medical data together with the staff and employees, it is

68
important to consider the design of the space especially with regards to the
location’s capacity. Generally, the space will be utilized to cater customer
service needs and to run its general operations. Thus, for the capacity and
size design, it is most essential to look into the following specifications:

IT Department
The IT Department houses the employees involved in the
information technology aspect of the service. According to
Matheney (n.d.), 7 sq. meters of space is the minimum requirement
for an employee – especially in a co-working environment. With this,
the computers and chairs needed for the department will also be
taken into consideration for the space allotment. The IT Department
will be strategically located beside the Server & Electrical Room for
security and efficiency purposes.

Server & Electrical Room


As the Server & Electrical Room houses confidential and
private data, the company wants to ensure proper security measures and
regulate the access into and out of the room. A biometric door lock will be
utilized to only give access to authorized personnels, as well as maintain a
specific temperature range (1827⁰C) to ensure cooling of the servers. To
ensure enough space to house all the requirements of the area, the
company will allot at least 7 sq. meters of space for the room. The Server
& Electrical Room will be strategically located in between the IT
Department and Operations Department for security and efficiency
purposes.

3.4.2.2 Factors Involved in the Plant Size Determination

As the headquarters space will be the designated location for the


company’s main operations, KUALA Analytics Inc. has to take into
consideration several factors in determining the ideal office. The following
factors include:

69
Office Floor Space
The size of the commercial office space will be the leading factor in
whether or not the location is a viable option or not. Taking into
consideration the space requirements mentioned above in the Capacity
and Size Design, the proponents calculated that a minimum floor space of
200 sq. meters requirement will be put into place when looking for potential
spaces. Thus, any available commercial space that does not meet the said
requirement will not be considered.

Number of Employees
Subsequently, the company also has to take into consideration how
many employees stay in the office. More specifically, how many employees
would be present at each shift, and whether or not the office space would
be sufficient enough to accommodate all of them. Although, having more
employees may not necessarily mean a need to increase the floor space
since shifts will be put into place. Furthermore, most of the employees who
will be present during the night shifts would only be the customer service
representatives and program developers/technicians.

Number of Office Facilities and Equipment


Lastly, the company has to take into consideration the number of
office facilities and equipment that will be needed to run operations. These
may include the servers, computers, tables, chairs, as well as other
facilities that may have been excluded from this list. A more detailed list of
the said facilities and equipment will be provided further into this chapter.

With that being said, the system capacity plan is used to determine the
quantity of supplies, human resource, and space needed for the system to function
properly and continue to provide good quality service directly to the customers. The
factors stated above will allow the company to properly plan the layout of the
headquarters so that all necessary machines and equipment may be situated
accordingly. Since the application or software is meant to operate uninterruptedly,
the right number of employees must also be selected so that in cases of

70
emergencies or technical issues, someone would be able to address it immediately.
Thus, hospital operations may resume without unnecessary hindrances.

Prior to the several factors that may potentially affect the service capacity
of the software, the captured demand must be obtained. This can be done by
assessing the yearly demand of CCMD in the first five years of operation. To recall,
such demand was calculated in the marketing chapter of this study. This yearly
demand is in terms of the number of hospitals in Cebu that would avail and acquire
our software license to their own respective institutions. The following values are
obtained based on two data: (1) projected population of hospitals in Cebu, and (2)
survey results acquired in the Marketing chapter that corresponds to the
willingness of hospitals to avail of our service.

Table 22.
Annual Demand of CCMD
CCMD Demand (# of Hospitals)

2023 2024 2025 2026 2027

Government Private Government Private Government Private Government Private Government Private

14 23 14 24 14 25 15 26 15 26

Upon recognizing the number of hospitals that seek to avail of the service,
the assumed average number of worker accounts that each hospital is licensed for
is multiplied with the total number of hospitals to get the monthly captured demand.
This value is then used to acquire the monthly captured demand. The following
assumptions are:
● The average number of worker accounts per hospital license is 40
in the year 2023, with a 5% increase biennially.
● Every worker account calls CCMD’s customer service once a
month.

With the monthly captured demand, the daily demand can be calculated on
the basis that CCMD’s customer service operates every day 24/7. Thus, the
captured demand for the first five years on a daily basis is as follows:

71
Table 23.
Captured Demand of CCMD
Captured Demand

Service Life
Year
Cycle
Monthly Daily

Introduction 1,480 49
2023
Stage

2024 1,520 51

Growth Stage
1,638 55
2025

1,722 57
2026

1,808 60
2027

With that being said, it is important to determine the manpower requirement


of the company in order to run its operations effectively. Here, ratio analysis will be
conducted in order to compare the daily captured demand to one customer service
representative. Furthermore, it is important to take into consideration the fact that
such ratio analysis is only applicable to the employees who have direct handling of
the customer service – in this case, the Customer Service Representatives. The
captured demand data above only covers up to the year 2027 which comprises the
introduction and growth stage of the service. The following assumptions are:
● The standard working time for each customer representative to
address a customer concern is 15 minutes.
● The available working time per employee per shift (i.e. customer
representatives) is 8 hours or 480 minutes.
● The manpower efficiency considered by CCMD is 85%.
● The manpower requirement, in terms of customer service
representatives, will be the same for every shift through an
assumption of balanced consistency in customer demand.

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● There are three shifts in a day

To determine the required number of employees that deal with customer


service, a manpower requirement calculation is conducted using the formula:

𝑁𝑜. 𝑜𝑓 𝐸𝑚𝑝𝑙𝑜𝑦𝑒𝑒𝑠
𝑆𝑡𝑎𝑛𝑑𝑎𝑟𝑑 𝑇𝑖𝑚𝑒 𝑥 𝐷𝑎𝑖𝑙𝑦 𝐶𝑎𝑝𝑡𝑢𝑟𝑒 𝐷𝑒𝑚𝑎𝑛𝑑
= ()(𝑁𝑜. 𝑜𝑓 𝑆ℎ𝑖𝑓𝑡𝑠 𝑖𝑛 𝑎 𝐷𝑎𝑦)
𝑊𝑜𝑟𝑘𝑖𝑛𝑔 𝑇𝑖𝑚𝑒 𝑥 𝑀𝑎𝑛𝑝𝑜𝑤𝑒𝑟 𝐸𝑓𝑓𝑖𝑐𝑖𝑒𝑛𝑐𝑦
𝑆𝑡𝑎𝑛𝑑𝑎𝑟𝑑 𝑇𝑖𝑚𝑒 𝑥 𝐷𝑎𝑖𝑙𝑦 𝐶𝑎𝑝𝑡𝑢𝑟𝑒 𝐷𝑒𝑚𝑎𝑛𝑑
𝑁𝑜. 𝑜𝑓 𝐸𝑚𝑝𝑙𝑜𝑦𝑒𝑒𝑠 = ()(3 𝑠ℎ𝑖𝑓𝑡𝑠)
480 𝑚𝑖𝑛𝑢𝑡𝑒𝑠 𝑥 85%

Through the formula above, it was found that 2 customer representatives


are to be deployed in every shift for the first two years. Thus, considering that there
are 3 shifts in a day and no worker works more than one shift per day, 6 customer
service representatives are to be hired. A ratio analysis is also conducted between
the daily captured demand and one employee as shown in Table 24. The ratio
analysis on customer representative and customer shows the expected number of
customers a customer representative deals with on a daily basis.
Table 24.
Projected Number of Employees for the First Five Years
Year Daily Captured Number of Ratio
Demand Employees

2023 49 6 1:9

2024 51 6 1:9

2025 55 7 1:8

2026 57 7 1:9

2027 60 7 1:9

The data above on the ratio can be interpreted as the following example: In the
year 2023, 1 customer service representative handles 9 customer calls in a day
(Ratio of 1:9). It is important to note that since the company and its service runs

73
24/7 without interruptions, 3 shifts are to be deployed. Thus, a total of 6 customer
service representatives are to be hired in order for operations to run smoothly.

3.5 Manpower Requirement


To give the employees more clarity and enable better decision-making, the proper
organizational structure must be implemented. This way, the abilities of every employee
are maximized to its full potential. Aside from that, the right number of employees must be
determined. Furthermore, job description and specifications must be provided to ensure
that each employee is qualified for the role or responsibility they have assumed.

3.5.1 Organizational Chart

For the company to be able to perform its operations and deliver superior
service, the employees must know how things will be done within the organization
- including who does what and who answers to whom. The organizational chart
below displays the three major functional departments for CCMD.

Figure 25. Organizational Chart

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Chief Executive Officer (CEO)
The Chief Executive Officer of the company is in charge of managing the
company’s overall operations. These operations include making important
decisions, setting the culture of the company, maintaining capital for the business,
and managing risk among others.
Chief Financial Officer (CFO)
The Chief Financial Officer is in charge of the Finance and Accounting Team in the
company. The team is in charge of ensuring the adequate and timely provision of
the funds for the operations of the business. Furthermore, the team is responsible
for providing accounting services and managing the finances of the company.

Chief Marketing Officer (CMO)


The Chief Marketing Officer of the company is the head of the Marketing
Team. This team is in charge of developing, adapting, and refining the overall
marketing strategy. Simply put, this team is responsible for generating demand and
driving the sales of the organization’s services.

Chief Operating Officer (COO)


The Chief Operating Officer is in charge of the Human Resources and Software
Development department in the company. This department is in charge of human
resource planning, employee remuneration, performance management, and
employee relations. In addition to that, this team is responsible for developing the
service itself and testing it prior to release to the public.

3.5.2 Headcount
Upon successfully completing the organizational chart, it is important to
identify the number of employees working in each department. Through this metric,
the company is able to assess workforce growth and ensure that there are enough
resources for each employee. The table below shows each position in the company
and the corresponding number of employees necessary to assume each role or
responsibility. Note, that this headcount is based on the manpower requirement for
the year 2023.

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Table 25.
Headcount Table
Positions Headcount

Chief Executive Officer 1

Chief Financial Officer 1

Financial Accountant 1

Management Accountant 1

Internal Auditor 1

Chief Marketing Officer 1

Marketing Manager 1

Marketing Analyst 1

Creative Director 1

Graphic Designer 1

Chief Operating Officer 1

Human Resources Manager 1

Staffing Personnel 1

Development Representative 1

Software Development Manager 1

Full Stack Developer 1

Backend Developers 6

Frontend Developer 1

Quality Assurance Engineer 1

Customer Service Representatives 6

Information Security Staff 1

For the first year of operation, 31 employees are required to run the
business. In every shift, a backend developer and customer service representative
must be present. Since data comes to the system every minute, a backend

76
developer must be available at all times to handle data storage. Customer service
representatives must also be present to address the concerns of customers
whatever it may be. More backend developers and customer service
representatives are assigned on Mondays, Thursdays, and Fridays since these are
the days in the week when hospitals are the busiest or when the most number of
patients come to avail of medical services. Thus, there is an increase in data traffic
which requires more manpower than the other days. Now that the number of
employees required for each position in each department is determined, the next
step would be identifying the shifts of each employee. Among the departments in
the company, the Marketing, Human Resources, and Accounting/Finance Team
would be working for 8 hrs in a normal work shift from Monday to Friday. The
software development team (customer service representative and backend
developers), however, would be working 24 hrs with varying shifts depending on
the employee. For every shift, two paid 15-minute breaks must be observed.
Furthermore, considering that there needs to be at least 1 attending backend
developer in every shift, it was found that 6 backend developers would be needed
in total. The table below illustrates the shift of each employee throughout the day.
A subsequent table would then follow illustrating the scheduling of the employees.
(See Appendix T for the detailed table on the employee shifts).

Table 26.
Scheduling of Employees

3.5.3 Job Description


To determine the particular skills or abilities necessary to perform one’s
responsibilities in the workplace, specific but concise job descriptions must be
provided. Thus, the job descriptions for each position in the company are as
follows:

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Table 27.
Job Description Table

Chief Financial Officer

The Chief Financial Officer is the overall head of the financial department and
reports directly to the Chief Executive Officer.

Weekly Work Activities:


● Coordinates the overall activities of the finance department to achieve the
overall performance targets
● Prepares forecasted financial statements, reports, & recommendations
● Responsible for approving the financial reports and and all the financial
transactions of the entire business

Monthly Work Activities:


● Advises top management in the stock offering process
● Oversees the asset acquisition process

Financial and Management Accountant

The accountants are in charge of preparing and maintaining important financial


reports on the company’s internal and external financial processes.

Daily Work Activities:


● Provides timely, accurate, and useful information that allows top
management to make informed decisions regarding current and future
business activities

Weekly Work Activities:


● Responsible for controlling cost, monitoring cash flow, and preparing
budgets

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Monthly Work Activities:
● Responsible for preparing, interpreting, and analyzing financial reports for
monthly, quarterly, and annual accounting periods

Internal Auditor

The Internal Auditor is responsible for conducting regular analyses of all financial
transactions to ensure accountability in the business.

Daily Work Activities:


● Scrutinizes the files and documents for all the transactions of the business
to ensure its authenticity
● Ensures that the cash register of the organization agrees with bank
statements and raise queries on any discrepancies

Weekly Work Activities:


● Follows up on queries raised from routine internal audit activities

Monthly Work Activities:


● Prepares monthly audit reports

Chief Marketing Officer

The Chief Marketing Officer is responsible for planning, developing,


implementing, and monitoring the overall marketing strategy.

Weekly Work Activities:


● Set marketing goals and objectives
● Design, plan, and execute effective marketing campaigns
● Determine KPIs for the marketing department

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Monthly Work Activities:
● Approaches hospital representatives to introduce the market
● Analyze the company’s marketing strategy and suggest improvements
● Create and present the monthly marketing plan and strategy

Marketing Manager

The Marketing Manager is in charge of developing, implementing, and executing

strategic marketing plans for the organization to attract potential customers.

Daily Work Activities:


● Monitor current campaigns, ensuring their staff meets deadlines and
complete necessary tasks

Weekly Work Activities:


● Lead market research efforts to uncover the viability of current and existing
services

Monthly Work Activities:


● Collaborate with media organizations and advertising agencies
● Coordinate with the sales team and other departments to produce
strategies

Marketing Analyst

The Marketing Analyst is responsible for studying market conditions to assess


the potential sales of services.

80
Daily Work Activities:
● Perform valid and reliable market research SWOT analysis
● Gather and analyze statistical data using modern and traditional methods

Weekly Work Activities:


● Research and implement marketing tools to support promotional projects

Monthly Work Activities:


● Identifies opportunities for new client acquisitions

Creative Director

The Creative Director is in charge of planning company advertisements,


monitoring brand campaigns, revising presentations, and shaping brand
standards.

Daily Work Activities:


● Work with the team to produce new ideas for branding and promotional
campaign
● Supervise the department’s daily workflow, assign project workload, and
monitor deadlines and budgets

Weekly Work Activities:


● Shape brand standards and create procedures to ensure all products
are brand appropriate
● Direct brainstorming meetings and creative sessions
● Revise content and presentations, approve/reject ideas, provide
feedback to the team

Graphic Designer

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The Graphic Designer creates visual concepts to communicate ideas that inspire,
inform, and captivate customers.

Daily Work Activities:


● Conceptualize visuals based on requirements
● Prepare rough drafts and present ideas
● Develop illustrations, logos, and other designs using software or by
hand

Weekly Work Activities:


● Ensure final graphics and layout are visually appealing and on-brand

Chief Operating Officer

The Chief Operating Officer designs and implements policies to promote


company culture and vision and oversee operations to keep the company on
track.

Weekly Work Activities:


● Lead employees to encourage maximum performance and dedication

● Overseeing operations of the company


● Set comprehensive goals for performance and growth

Monthly Work Activities:


● Establishing policies that promote company culture and vision
● Evaluate performance by analyzing and interpreting data and metrics

Human Resources Manager

82
The Human Resources Manager leads and directs the routine functions of the
Human Resources department including hiring and interviewing staff,
administering pay, etc.

Daily Work Activities:


● Maintains compliance with employment laws and regulations

Weekly Work Activities:


● Recruits, interviews, hires, and trains new staff
● Analyzes trends in compensation and benefit

Monthly Work Activities:


● Manages the talent acquisition process
● Oversees employee disciplinary meetings, terminations,
and investigations

Human Resources Staff

The Human Resources Staff is responsible for managing every aspect of the
employment process including orientation and training new staff members.

Daily Work Activities:


● Assist in performance management process
● Be actively involved in recruitment by preparing job descriptions, posting
ads and managing the hiring process

Weekly Work Activities:


● Provide counseling on policies and procedures
● Support the development and implementation of HR initiatives and
systems

83
Monthly Work Activities:
● Develop training and development programs
● Review employment and working conditions to ensure legal compliance

Software Development Manager

The Software Development Manager is responsible for leading a team to design,


troubleshoot, and optimize software programs.

Daily Work Activities:


● Supervises customer representatives
● Research new technologies to strengthen the organization
● Plan, direct, and coordinate the actions of the development team
● Provide technical leadership and guidance to the organization

Weekly Work Activities:


● Manage the development lifecycle of software products
● Oversee, create, and implement software products and applications

Monthly Work Activities:


● Drive improvements in software engineering practices
● Interface with internal/external customers to understand requirements,
set priorities, and communicate direction and progress

Developer

The Developer is in charge of researching, designing, implementing, and


managing software programs.

84
Daily Work Activities:
● Full stack developer is in charge of the developers
● Directing system testing and validation procedures

Weekly Work Activities:


● Designing and developing software systems using scientific analysis and
mathematical models
● Preparing reports on programming project specifications, activities, or
status

Monthly Work Activities:


● Modifying software to fix errors, improve performance, or upgrade
interfaces
● Conferring with managers to obtain information on limitations or
capabilities

Quality Assurance Engineer

The Quality Assurance Engineer is responsible for ensuring that products and
services meet the established standards set by the company.

Daily Work Activities:


● Create quality measurements to track improvements
● Execute quality improvement testing and activities

Weekly Work Activities:


● Ensure the service meets customer expectations and demand
● Adhere to industry quality and safety standards

Monthly Work Activities:


● Create reports documenting errors and issues for fixing

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Customer Service Representative
The Customer Service Representative helps customers with complaints and
questions, give information about products and services, take orders, and
process returns.

Daily Work Activities:


● Maintaining a positive, empathetic, and professional attitude toward
customers
● Communicating with customers through various channels
● Knowing the service inside and out
● Acknowledging and resolving customer complaints

Weekly Work Activities:


● Keeping records of customer interactions, transactions, comments, and
complaints

Information Security Staff

The Information Security Staff plans and implements policies to protect a


company’s computer network and data from various forms of security breaches.

Daily Work Activities:


● Monitoring network usage to ensure compliance with security policies
● Performing penetration tests to find any flaws

Weekly Work Activities:


● Identifying vulnerabilities in the current network
● Developing and implementing a comprehensive plan to secure the
network
● Documenting any security breaches and assessing their damage

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3.6 Machine Requirement & Specification
3.6.1 Primary Machines & Equipment

Table 28.
Primary Machines & Equipment
1. Desktop Computer
Specifications: Intel core i3-10100, H510M-A
Motherboard, 8GB 2666MHz Ram, 512GB SSD, 19” LED
Monitor, USB Keyboard + Mouse Combo

Supplier: PC Express

Supplier Details
● Address: Central Bloc, V. Padriga St, Cebu City
● Contact Number: 0919 075 0619

Alternative Supplier: Thinking Tools

Alternative Supplier Details


● Address: TTI Bldg., Junquera Ext. cor. R.R. Landon
St., Cebu City
● Contact Number: (032) 254 9791

Price: Php 23,995.00

Quantity: 12

2. HP All-in-one printer
Specifications: HP Deskjet Ink Advantage 3776 Printer
(#680 BLK/CLR) Print, copy, scan, wireless

Supplier: Octagon

Supplier Details
● Address: 2nd Level, SM City Cebu
● Contact Number: (032) 256 7152

Alternative Supplier: NUTECH

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Alternative Supplier Details
● Address: Ayala Malls Central Bloc, V. Padriga St.,
Cebu IT Park
● Contact Number: (032) 326 9433

Price: Php 4,399.00

Quantity: 5

3. Monitor
Specifications: HP 18.5 inch Computer Monitor, HD 1366 x
768 @ 60 Hz

Supplier: Cebu Appliance Center

Supplier Details
● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 253 8175

Alternative Supplier: Thinking Tools

Alternative Supplier Details


● Address: TTI Bldg., Junquera Ext. cor. R.R. Landon
St., Cebu City
● Contact Number: (032) 254 9791

Price: Php 5,495.00

Quantity: 1

4. Rack Server Specifications: Dell PowerEDGE R240 Server, Intel Xeon


E3-2124 Processor 3.3GHz., 4C/4T, 8M Cache, Turbo,
71W, 8GB DDR4, 1TB 7.2K RPM SATA 6Gbps 3.5" Hot
Plug HDD (max 4 HDD)

Supplier: Asianic

88
Supplier Details
● Address: Stall 207 2/F Cyberzone, SM Mall Of
Asia, Central Business Park Pasay City ●
Contact Number: (02) 8234-1733

Alternative Supplier: PC Express

Alternative Supplier Details


● Address: Central Bloc, V. Padriga St, Cebu City
● Contact Number: 0919 075 0619

Price: Php 79,500.00

Quantity: 2

5. Wifi Router Specifications: TP-Link Archer AX23 AX1800 WIFI-6 Dual


Band Router
Supplier: Thinking Tools

Supplier Details
● Address: SM City Cebu, Juan Luna Ave.,Cebu
City
● Contact Number: (032) 416 8388

Alternative Supplier: NUTECH

Alternative Supplier Details


● Address: Ayala Malls Central Bloc, V. Padriga St.,
Cebu IT Park
● Contact Number: (032) 326 9433
Price: Php 2,599.00

Quantity: 4

3.6.2 Auxiliary Equipment

Table 29.
Auxiliary Equipment

89
1. CCTV Specifications: 2MP HDCVI Bullet Camera Starlight,
120dB true WDR, 3DNR, Max 30fps@1080P, HD and SD
dual-output

Supplier: CebuCCTV

Supplier Details
● Address: Ouano Ave, Tipolo, Mandaue City ●
Contact Number: 0975 325 1385

Alternative Supplier: AMSSI

Alternative Supplier Details


● Address: Ranulfo Building, 206 F. Ramos Ext.,
Cebu City
● Contact Number: 0917 702 3891

Price: Php 2,880.00

Quantity: 14

2. Biometrics Lock Specifications: Smart Door Lock Fingerprint Biometrics


with 3 user groups – Admin, Normal User and Temporary
User

Supplier: ZKTeco Philippines

Supplier Details
● Address: Unit 3, ZR&DC Bldg. Acacia corner, C.
Rosal St, Cebu City
● Contact Number: (032) 254 2492

Alternative Supplier: Digilock

Alternative Supplier Details


● Address: Level 3, Archbishop Reyes Ave, Ayala
Center, Cebu City
● Contact Number: 0969 379 6585

90
Price: Php 12,900

Quantity: 1

3.
Specifications: TOTEN Professional 42U Server Rack –
42U, 19″ (W800 x D1000 x H2055mm) G3.8042.9801.
with Split Door

Supplier: Bermor Techzone

Supplier Details
● Address: Manila Rd., National Highway, Batac
City, 2906 Ilocos Norte
● Contact Number: (077) 600-5838
Server Cabinet
Alternative Supplier: IT World

Alternative Supplier Details


● Address: 1202 Batangas St, Tondo, Manila, 1008
Metro Manila
● Contact Number: 0917 175 8338

Price: Php 26,650

Quantity: 2

4. Rack-Mounted Fan Unit Specifications: PRORACK 1U Server Rack Mount Twin


Fan with LCD temperature display 220v Ventilator

Supplier: All Digital Hub

Supplier Details
● Address: Unit 113, TPI Bldg., Rizal Ave. Ext, Cor
9th Ave, Grace Park West, Caloocan, 1400 Metro
Manila
● Contact Number: (02) 8361 1902

Alternative Supplier: Drex Technologies

91
Alternative Supplier Details
● Address: Unit 217A 2nd Flr. AD Center Square
Bldg. E. Amang Rodriguez Ave., Santolan, Pasig
City, Pasig
● Contact Number: 0932 793 7317

Price: Php 2,744.00

Quantity: 1

5. Specifications: 3500w 15A- PDU with 8 universal slots,


surge protection, overload protection, with rotating mount

Supplier: All Digital Hub

Supplier Details
● Address: Unit 113, TPI Bldg., Rizal Ave. Ext, Cor
9th Ave, Grace Park West, Caloocan, 1400 Metro
Manila
Power Distribution Unit ● Contact Number: (02) 8361 1902

Alternative Supplier: Donitele Tech Trading

Alternative Supplier Details


● Address: 47 Kasayahan St, Quezon City, Metro
Manila
● Contact Number:

Price: Php 1,100.00

Quantity: 1

6. Ethernet Switch Specifications: TPLINK 24-Port 10/100Mbps


Desktop/Rackmount Switch, Plug and Play, Green Tech

Supplier: Cebu Appliance Center

92
Supplier Details
● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 416 8388

Alternative Supplier: JOYO Marketing

Alternative Supplier Details


● Address: APM Mall Building, F. Cabahug St, Cebu
City
● Contact Number: (032) 345 1423

Price: Php 4,995

Quantity: 1

7. Patch Panel Specifications: Patch Panel Cat 6 UTP Keystone Type-


24 Port-Fully Loaded

Supplier: Benson

Supplier Details
● Address: Ground Floor, Philplans
● Corporate Center Bldg., Corner Kalayaan Ave. &
11th Ave., Fort Bonifacio Global City, Taguig City
● Contact Number: 0926 7104007

Alternative Supplier: 3M Philippines, Inc.

Alternative Supplier Details


● Address: 10th and 11th Floors, The Finance
Center 26th Street, corner 9th Ave, Taguig ●
Contact Number: (02) 7214 3674

Price: Php 2,271.43

Quantity: 1

93
8. MTP Adapter Panel Specifications: FHD Fiber Adapter Panel (Color-coded),
OS2/OM3/OM4, 12 x MTP®-24 Key Up to Key Down
(Red) Adapter

Supplier: FS

Supplier Details
● Address: 30A Kallang Pl, #11-10/11/12 Singapore
● Contact Number: +(65) 6443 7951

Alternative Supplier: RS PRO

Alternative Supplier Details


● Address: 21 Floor, Multinational Bancorporation
Center, Ayala Avenue, Makati, 1226 Metro Manila ●
Contact Number: (02) 8888 4030

Price: Php 6,560.00

Quantity: 1

9. MTP Fiber Patch Panel Specifications: FHU 1U 19'' Fiber Adapter Panel, 48
Fibers OS2 Single Mode, 24 x SC UPC Duplex (Blue)
Adapter, Ceramic Sleeve

Supplier: FS

Supplier Details
● Address: 30A Kallang Pl, #11-10/11/12 Singapore
● Contact Number: +(65) 6443 7951

Alternative Supplier: RS PRO

Alternative Supplier Details


● Address: 21 Floor, Multinational Bancorporation
Center, Ayala Avenue, Makati, 1226 Metro Manila ●
Contact Number: (02) 8888 4030

Price: Php 2,701.00

94
Quantity: 1

10. SC Fiber Patch Panel Specifications: RS PRO 24 Port SC Single Mode


Simplex Fibre Optic Patch Panel

Supplier: RS PRO

Supplier Details

● Address: 21 Floor, Multinational Bancorporation


Center, Ayala Avenue, Makati, 1226 Metro Manila ●
Contact Number: (02) 8888 4030

Alternative Supplier: Drex Technologies

Alternative Supplier Details


● Address: Unit 217A 2nd Flr. AD Center Square
Bldg. E. Amang Rodriguez Ave., Santolan, Pasig
City, Pasig
● Contact Number: 0932 793 7317

Price: Php 3,626.59

Quantity: 1

11. Horizontal Cable Manager Specifications: Momento Cable Manager 1U Horizontal


with cap, metal

Supplier: Wired Systems Corporation

Supplier Details
● Address: Wired Systems Corporation, Unit 14 St.,
Patrick's Square, R Aboitiz St. Cebu City ● Contact
Number: (032) 255 5282

Alternative Supplier: Drex Technologies

95
Alternative Supplier Details
● Address: Unit 217A 2nd Flr. AD Center Square
Bldg. E. Amang Rodriguez Ave., Santolan, Pasig
City, Pasig
● Contact Number: 0932 793 7317

Price: Php 850.00

Quantity: 1

3.6.3 Office Supplies

Table 30.
Office Supplies
1. Ballpen Specifications: Faber Castell Ballpoint Stick 0.5MM
Black

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 12.00

Quantity: 60

Specifications: Monggol 2 Pencil

96
Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


2. Pencil Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 7.00 / piece

Quantity: 120

3. Stapler Specifications: Toyo Stapler No.35 SR128 with


Remove, Black

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City

● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 249.00

Quantity: 5

97
4. Scissors Specifications: Scotch Multi-Purpose Scissors 7 Inches
Pointed Precision with Tape 500

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 113.00

Quantity: 5

5. Screwdriver Specifications: Stanley 4-Pc Cushion Grip Screwdriver


Set with Magnetic tips and Three-sided handle

Supplier: Ace Hardware

Supplier Details
● Address: U/GF SM City Cebu, Cebu City
● Contact Number: 0917 892 2348

Alternative Supplier: True Value Hardware

Alternative Supplier Details


● Address: 3rd Level, Ayala Center Cebu
● Contact Number: (032) 266 1522

Price: Php 664.00

98
Quantity: 2

6. Short Bond Paper Specifications: Hard Copy Short Bond Papers 70 gsm,
500 sheets

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 175.00 / ream

Quantity: 6 reams

7. Long Bond Paper Specifications: Hard Copy Long Bond Papers 70 gsm,
500 sheets

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

99
Alternative Supplier: Visayan Educational Supply
Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City

● Contact Number: (032) 236 7651

Price: Php 175.00 / ream

Quantity: 6 reams

8. Long Folder Specifications: White Long Folder 12pcs.

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 45.00 / pack

Quantity: 15

9. Short Folder Specifications: White Short Folders 12pcs.

100
Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 45.00 / pack

Quantity: 15

10. Brown Envelope Specifications: Golden Kraft Brown Envelope 100pcs

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 199.00

Quantity: 2

101
11. Glue Specifications: Elmer’s Multipurpose Glue 473ml

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 119.00

Quantity: 10

12. Tape Specifications: Best Buy Masking Tape 18MMX22M

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu
City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City
● Contact Number: (032) 236 7651

Price: Php 34.00

Quantity: 15

102
13. Printer Ink
Specifications: HP 680 Black and Tricolor Original Ink
Advantage Cartridge Package

Supplier: Octagon

Supplier Details
● Address: 2nd Level, SM City Cebu
● Contact Number: (032) 256 7152

Alternative Supplier: NUTECH

Alternative Supplier Details


● Address: Ayala Malls Central Bloc, V. Padriga
St., Cebu IT Park
● Contact Number: (032) 326 9433

Price: Php 1,000.00

Quantity: 15

14. Staple Wires Specifications: KW-Trio Staple Wire No.35 1000s

Supplier: National Bookstore

Supplier Details
● Address: 2nd Floor, Ayala Center Cebu, Cebu

City
● Contact Number: (032) 231 4005

Alternative Supplier: Visayan Educational Supply


Corporation

Alternative Supplier Details


● Address: Magallanes St., Cebu City ●
Contact Number: (032) 236 7651

Price: Php 14.00

103
Quantity: 10

15. Water Gallons Specifications: 5 Gallon Plastic Water Bottle

Supplier: JAKOO Water Refilling Station

Supplier Details
● Address: Ylaya, Talamban, Cebu City
● Contact Number: 0943 707 6201

Alternative Supplier: Cool Jet

Alternative Supplier Details


● Address: Lunabella Bldg, Kalubihan, Cebu City
● Contact Number:

Price: Php 30.00

Quantity: 10

3.6.3 Furniture & Fixtures

Table 31.
Furniture & Fixtures
1. Water Dispenser Specifications: Hanabishi Table Type Water Dispenser
– Hot & Cold

Supplier: Robinsons Appliances

Supplier Details
● Address: 2/F, Robinsons Galleria Cebu, General
Maxilom Avenue corner Sergio Osmena
Boulevard, Barangay Tejero, Cebu City

● Contact Number: (032) 253 9328

104
Alternative Supplier: Cebu Appliance Center

Alternative Supplier Details


● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 416 8388

Price: Php 2,130.00

Quantity: 1

2. Air Conditioner Specifications: Panasonic 2 hp split wall type

Supplier: Cebu Appliance Center

Supplier Details
● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 416 8388

Alternative Supplier: SM Appliance Center

Alternative Supplier Details


● Address: SM City Cebu, Cebu City
● Contact Number: (032) 231 3451

Price: Php 38,499.00

Quantity: 9

3. Television Specifications: Sharp 32” Full HD Android Smart LED


TV

Supplier: Cebu Appliance Center

Supplier Details
● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 416 8388

105
Alternative Supplier: SM Appliance Center

Alternative Supplier Details


● Address: SM City Cebu, Cebu City
● Contact Number: (032) 231 3451

Price: Php 15,595.00

Quantity: 3

4. Refrigerator Specifications: Panasonic 8.7 CUFT 2 Door Inverter


Direct Cool

Supplier: Cebu Appliance Center

Supplier Details
● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 416 8388

Alternative Supplier: SM Appliance Center

Alternative Supplier Details


● Address: SM City Cebu, Cebu City
● Contact Number: (032) 231 3451

Price: Php 17,995.00

Quantity: 1

5. Coffee Maker Specifications: 1.5 L Coffee Maker (10-15 cups) with


auto keep warm feature

Supplier: SM Appliance Center

Supplier Details
● Address: SM City Cebu, Cebu City
● Contact Number: (032)231 3451

106
Alternative Supplier: Cebu Appliance Center

Alternative Supplier Details


● Address: Osmeña Blvd, Cebu City
● Contact Number: (032) 416 8388

Price: Php 1,200.00

Quantity: 1

6. Microwave Specifications: MWX-201XEB 20L Whirlpool Black


Rotary Microwave, Defrost feature

Supplier: SM Appliance Center

Supplier Details
● Address: SM City Cebu, Cebu City
● Contact Number: (032)231 3451

Alternative Supplier: Family Appliance

Alternative Supplier Details


● Address: One Pavilion Mall, 22 R. Duterte St.
Banawa
● Contact Number: (032) 416 3088

Price: Php 3,800.00

Quantity: 1

7. Filing Cabinet Specifications: 6 Drawing Filing Cabinet

Supplier: Mandaue Foam

Supplier Details
● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

107
Alternative Supplier: Office Furniture Cebu

Alternative Supplier Details


● Address: Door F. Isabelo Arcade Bldg, General
Maxilom Avenue
● Contact Number: (032) 318 0801

Price: Php 2,730.00

Quantity: 20

8. Office Desk Specifications: Thomas Office Desk (W89xD40xH72)


cm

Supplier: Mandaue Foam

Supplier Details
● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Alternative Supplier: Office Furniture Cebu

Alternative Supplier Details


● Address: Door F. Isabelo Arcade Bldg, General
Maxilom Avenue
● Contact Number: (032) 318 0801

Price: Php 1,750.00

Quantity: 24

9. Office Chair
Specifications: Ergonomic, Butterfly Mechanism = 360
Degree Swivel , Seat Height Adjustable, Tilt & Lock

Supplier: Mandaue Foam

108
Supplier Details
● Address: Gov. M. Cuenco Ave, Cebu City
● Contact Number: (032) 232 2984

Alternative Supplier: Office Furniture Cebu

Alternative Supplier Details


● Address: Door F. Isabelo Arcade Bldg, General
Maxilom Avenue
● Contact Number: (032) 318 0801

Price: Php 2,975.00

Quantity: 30

10. Specifications: Nixon Conference Table 240x120cm

Supplier: Mandaue Foam

Supplier Details
Conference Table ● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Alternative Supplier: Homemaker Furniture

Alternative Supplier Details


● Address: M1 Business Center, Ouano Ave,

Mandaue City, Cebu


● Contact Number: (032) 345 1876

Price: Php 11,200.00

Quantity: 1

Specifications: 3 Seater + 2 Seater Sofa Set with


Ottoman

109
11. Supplier: Mandaue Foam

Supplier Details
● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Alternative Supplier: Homemaker Furniture

Office Sofa Set


Alternative Supplier Details
● Address: M1 Business Center, Ouano Ave,
Mandaue City, Cebu
● Contact Number: (032) 345 1876

Price: Php 25,900.00

Quantity: 1

12. Reception Counter Specifications: 1600mm L x 600mm D x 1100mm Ht

Supplier: Manila Office Furniture Den

Supplier Details
● Address: 001 B Carlos Street Corner Dizon Brgy
San Bartolome Novaliches Quezon City Metro
Manila
● Contact Number: (+63) 0919 0674453

Alternative Supplier: Mandaue Foam

Alternative Supplier Details


● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Price: Php 25,000.00

Quantity: 1

110
13. Pantry Set Specifications: Geoffrey 4 Seater Dining Set

Supplier: Mandaue Foam

Supplier Details
● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Alternative Supplier: Homemaker Furniture

Alternative Supplier Details


● Address: M1 Business Center, Ouano Ave,
Mandaue City, Cebu
● Contact Number: (032) 345 1876

Price: Php 25,900.00

Quantity: 1

14. CEO Office Table Specifications: Oddie Executive Desk 160x120 cm

Supplier: Mandaue Foam

Supplier Details
● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Alternative Supplier: Homemaker Furniture

Alternative Supplier Details


● Address: M1 Business Center, Ouano Ave,
Mandaue City, Cebu
● Contact Number: (032) 345 1876

Price: Php 17,300.00

Quantity: 1

111
15. CEO Office Chair Specifications: Mc Coy High Back Office Chair 360
Degree Swivel Adjustable Height

Supplier: Mandaue Foam

Supplier Details
● Address: Hernan Cortes Street, Mandaue City
● Contact Number: (032) 343 8802

Alternative Supplier: Homemaker Furniture

Alternative Supplier Details


● Address: M1 Business Center, Ouano Ave,
Mandaue City, Cebu
● Contact Number: (032) 345 1876

Price: Php 7,900.00

Quantity: 1

16. Pinlight Specifications: LED Downlight 8W DL, Daylight

Supplier: Cebu Home Builders

Supplier Details
● Address: A. S. Fortuna St, Mandaue City
● Contact Number: (032) 230 3777

Alternative Supplier: True Value Hardware

Alternative Supplier Details


● Address: 3rd Level, Ayala Center Cebu
● Contact Number: (032) 266 1522

Price: Php 240.00

Quantity: 29

112
17. Circular Fluorescent Lamp Specifications: FireFly Circular Fluorescent Lamp
Daylight T9, 12” (32W)

Supplier: Ace Hardware

Supplier Details
● Address: U/GF SM City Cebu, Cebu City
● Contact Number: 0917 892 2348

Alternative Supplier: True Value Hardware

Alternative Supplier Details


● Address: 3rd Level, Ayala Center Cebu
● Contact Number: (032) 266 1522

Price: Php 145.00

Quantity: 7

18. LED Specifications: LED Strip Light RGB Indoor 5M,


Light Flexible, IP68 rated
Strips
Supplier: ES Home

Supplier Details
● Address: 4780 Ortigas Avenue Extension,
● Pasig City, Metro Manila
● Contact Number: 0912 559 9274

Alternative Supplier: Ecoshift Corp

Alternative Supplier Details


● Address: 251 EDSA #405 J&L Building
Greenhills East, Mandaluyong, 1554 Metro
Manila
● Contact Number: 0917 888 0722

Price: Php 335.00

113
Quantity: 6

19. T5 LED (Wall Mounted) Specifications: Firefly Basic LED T5 Tube 1.2M 16W
DE Warm White, 15000 Life Hours

Supplier: Ace Hardware

Supplier Details
● Address: U/GF SM City Cebu, Cebu City
● Contact Number: 0917 892 2348

Alternative Supplier: True Value Hardware

Alternative Supplier Details


● Address: 3rd Level, Ayala Center Cebu
● Contact Number: (032) 266 1522

Price: Php 160.00

Quantity: 3

20. Low-Wattage LED Light Bulbs Specifications: Philips LED Light Bulb 4W (25W) Warm
white 220-240V, Very low energy Consumption

Supplier: Ace Hardware

Supplier Details
● Address: U/GF SM City Cebu, Cebu City
● Contact Number: 0917 892 2348

Alternative Supplier: True Value Hardware

Alternative Supplier Details


● Address: 3rd Level, Ayala Center Cebu
● Contact Number: (032) 266 1522

Price: Php 169.00

114
Quantity: 4

3.6.4 Sanitary and Safety Tools

Table 32.
Sanitary and Safety Tools
1. Tissue Specifications: Sanicare Bathroom Tissue 3ply 200pulls
12s

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu City
● Contact Number: (032) 243 4004

Price: Php 230.00

Quantity: 10

2. Air Freshener Specifications: Glade Air Freshener Ocean Escape


320ml

Supplier: SM Supermarket

115
Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 204.75

Quantity: 3

3. Liquid hand soap Specifications: Safeguard Liquid Hand Soap Pure White
450ml

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu City
● Contact Number: (032) 243 4004

Price: Php 156.75

Quantity: 4

116
4. Alcohol Specifications: GreenCross Isopropyl Alcohol 70%
Solution with Moisturizer 1 Liter

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu City
● Contact Number: (032) 243 4004

Price: Php 260.00

Quantity: 2

5. Broom and Dustpan Specifications: Broom and Dustpan Set

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu

City
● Contact Number: (032) 243 4004

117
Price: Php 265.00

Quantity: 1

6. Mop Specifications: Home Gallery ZT 11 Detachable


Tornado Mop

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 850.00

Quantity: 1

7. Multi-Purpose Cleaner Specifications: Mr. Muscle Multi-Purpose Cleaner 1


Liter

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

118
Alternative Supplier Details
● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 150.00

Quantity: 4

8. Trash Specifications: Trash Can with Swing Lid -27x18x41 cm


can

Supplier: Mandaue Foam

Supplier Details
● Address: Gov. M. Cuenco Ave, Cebu City
● Contact Number: (032) 232 2984

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu City
● Contact Number: (032) 243 4004

Price: Php 217.00

Quantity: 8

9. Trash bags Specifications: Cheers Garbage Bag With Tie X Large


10pcs

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

119
Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 79.75

Quantity: 24

10. Band Aid Specifications: Band Aid Adhesive Tapes 50 strips

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 70.00

Quantity: 3

11. Antiseptic Specifications: Betadine 10% antiseptic 120ml

Supplier: SM Supermarket

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Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 220.00

Quantity: 2

12. Pair Reliever Specifications: Efficascent Oil Pain Reliever 100ml

Supplier: SM Supermarket

Supplier Details
● Address: Juan Luna Avenue, North Reclamation
Area, Cebu City, Cebu
● Contact Number: (02) 8232 6144

Alternative Supplier: Metro Supermarket

Alternative Supplier Details


● Address: G/F Metro Ayala Center Cebu, Cebu
Business Park, Archbishop Reyes Ave, Cebu
City
● Contact Number: (032) 243 4004

Price: Php 125.00

Quantity: 3

121
13. Fire Extinguisher Specifications: Fire Extinguisher, 9kg

Supplier: Leduna Enterprises

Supplier Details
● Address: 795 Dionisio Jakosalem St., Cebu City
● Contact Number: (032) 255 7839

Alternative Supplier: Cebu City Medical Supplies

Alternative Supplier Details


● Address: 2nd Floor, Gallardo Bldg, 313 General
Maxilom Ave. St., Cebu City
● Contact Number: (032) 254 2261

Price: Php 2,800.00

Quantity: 2

3.6.5 Maintenance for Machines & Equipment

Software and Server Maintenance


A software and server maintenance is designed to assess the server and
computers in order to keep the equipment in top condition. Client technological
concerns that require immediate action and solutions are handled by the
Technology team. They are also in charge of the maintenance that is scheduled
bimonthly to ensure that the computer network runs smoothly since software and
hardware faults can be frequent. This involves carrying out critical software
updates, fixing software and hardware bugs, checking disk read errors, monitoring
server temperature, installing security patches, and backing up files. Servers do
occasionally crash. Therefore, maintaining a data backup system that allows quick
recovery of data in the event of any failure is essential. These upgrades and repairs
can also improve functionality, productivity, stability, and security of the CCMD.

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Computer and Printer Maintenance
The computers are serviced every 6 months in order to keep them operating
at optimal speed. On the other hand, printers are serviced annually. Regular
computer and printer maintenance can help detect issues early before they
become a serious problem. Additionally, it can assist in ensuring that the antivirus
program is up-to-date and operating properly, and that the computer's files are
optimized. Computers and printers tend to slow down when they reach a certain
point, so regular maintenance can help them perform more efficiently. When a
computer is not maintained, dust and debris can accumulate and lead to
performance issues. With that, the company will be outsourcing iSolve Computer
Repair for such services.

Electrical and Air Conditioning Maintenance


The CCMD office will have an annual electrical maintenance of every 12
months in order to detect and prevent electrical malfunction and fire. Electrical
equipment, wirings, and its route will be inspected and tested. There will only be
hardware inspections and repairs for the computers and equipment since the
company's software developers will be responsible for the server and software
maintenance.

Like most equipment, air conditioning units will gradually start to experience
minor issues that, if not detected early enough, can turn into more serious, costly
repairs. Its effectiveness may significantly decline as a result of such issues.
Regular maintenance of twice a year will keep the air conditioning units in the office
operating at maximum efficiency and optimal performance while keeping costs to
a minimum. Another advantage of having effective air conditioning maintenance is
that it extends the life of the equipment, preventing the company from having to
pay a high price for electricity and a replacement unit in the future. With that being
said, the company will be outsourcing EJS Multivector Solutions Inc. and GAB
Airconditioning for such services.

Table 33.
Maintenance Scheduling

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3.7 Headquarters Location

Deciding on where to locate a company’s headquarters is often an overlooked yet integral


part of a company’s overall strategy. In fact, according to Luthor, “The location of a
business positions it not only to attract a customer base but also to attract the right sort of
talent to make the business a success.” (2019). With this, choosing the right location is
crucial not only for the sake of the customers and clients, but also for the company’s
employees too.

And after careful deliberation, the proponents of Cebu Centralized Medical Database
(CCMD) have collectively agreed to rent an office space for its headquarters instead of
constructing a building from the ground-up. The proponents took into consideration the
expensive costs it would entail to construct a building from scratch. Through renting an
office space, the company does not have to be tied to the location and maximum flexibility
can be achieved. Furthermore, the company is still young and is still subject to anticipated
growth; thus renting would be a much more logical option in the short-run as to make
location changes in the future much more convenient should the company see a need to
expand.

3.7.1 Alternative Sites

The proponents of Cebu Centralized Medical Database (CCMD) have


narrowed down their headquarter options to three (3) locations – all of which are
located in Cebu Province. The potential sites for KUALA Analytics Group have a
floor area within the 200 to 250 sq. meters range; as the proponents conferred with
architects regarding space requirements that would be sufficient enough to hold 15

124
employees and all the necessary resources. The three potential office spaces are
shown in the table below:

Table 34.
Alternative sites for KUALA Analytics
Group’s headquarters
Alternative Address Floor Area (sq. Monthly Rental
m)

A Banilad, Cebu City 215 P172,000

B Cebu Business Park, Cebu 200 P110,000


City

C Subangdaku, Mandaue City 200 P90,900

Alternative A:

Figure 26. Alternative A Office Space


Photos from https://cebugrandrealty.com/property/215-sqm-office-space-for-rent-in-banilad/

(Front View of Building)

Location: Banilad, Cebu City


Floor Area: 215 square meters

125
Monthly Rental: P172,000
Turn-over Condition: Warm shell
Minimum Lease Term: 3 years
Lease Inclusions:
● 24/7 Security and CCTV
● 100% Emergency power supply system
● Fire detection and alarm system
● Five passenger elevators
● One service elevator
● Ample parking spaces
● Common M/F restroom at every room
Note: Electricity and water consumption is not included in monthly rent

Alternative B:

Figure 27. Alternative B Office Space


Photos from https://cebugrandrealty.com/property/200-sqm-office-space-for-rent-in-cebu-business-park/

(Front View of Building)

Location: Cebu Business Park, Cebu City


Floor Area: 200 square meters
Monthly Rental: P110,000
Turn-over Condition: Warm shell

126
Minimum Lease Term: 2 years
Lease Inclusions:
● 24/7 Security and CCTV
● Reception area
Note: Electricity and water consumption is not included in monthly rent

Alternative C:

Figure 28. Alternative C Office Space


Photos from https://www.myproperty.ph/200-square-meters-office-space-in-mandaue-city-cebu.html

(Front View of Building)

Location: Subangdaku, Mandaue City


Floor Area: 200 square meters
Monthly Rental: P90,900
Turn-over Condition: Vanilla shell

127
Minimum Lease Term: 1 year Lease
Inclusions:
● 24/7 Security
● Alarm system
● Elevators
● Function room
● Comfort room
● 1 Parking space
Note: Electricity and water consumption is not included in monthly rent

3.7.2 Location Planning & Factor Rating


In the selection of KUALA Analytics Group’s headquarters location, the
proponents evaluated the alternatives based on the following factors: (a) cost of
rent, (b) lot area, (c) turn-over condition, (d) lease inclusions, (e) business
environment, and (f) location accessibility.

Cost of Rent
This takes into consideration the budget that the company is willing
to spend on office space rent. The proponents are aware that aside from
the monthly rent, there may also be potential hidden charges that may
factor into the total monthly cost of the property itself. The cheaper the rent,
the better.

Lot Area
This takes into consideration the size of the floor space and area given the
amount of people, materials, and resources that will be needed to set up
the office to achieve maximum productivity and workflow. The larger the
area, the better.

Turn-over Condition
This takes into consideration the turn-over condition of the location.
Depending on the condition, certain costs will definitely be entailed
especially in being able to transform the area into a suitable working space.

128
Thus, the proponents have to account for the costs related to this. The less
transformation required, the better.

Lease Inclusions
This takes into consideration the inclusions provided by the alternatives.
The proponents are aware of the importance of several lease inclusions
and perks, such as 24/7 security and back-up generators, since these are
conditions the company may need to rely on to sustain and maintain the
servers for the database.

Business Environment
This takes into consideration the surrounding areas of the alternatives. The
proponents are aware of the importance of a sturdy business district that is
close to the metropolitan area, especially in being able to cater to the many
needs of the employees and clients; may it be in terms of available
transportation, restaurants, stores, and other amenities.

Location Accessibility
This takes into consideration how easy it is for employees and clients to
reach the headquarters. Similar to the business environment, the
proponents are aware that a location that is much more easily accessible
and convenient may also be crucial for the business to thrive.

Table 35.
Factor Rating for Location Planning

Weighted Score per


Score per Location
Location
Location Factor Weight
A B C A B C

Cost of Rent 0.30 5 8 9 1.50 2.40 2.70

Lot Area 0.20 10 9 9 2.00 1.80 1.80

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Turn-over Condition 0.15 6 6 9 0.90 0.90 1.35

Lease Inclusions 0.15 9 5 6 1.35 0.75 0.90

Business Environment 0.10 9 10 6 0.90 1.00 0.60

Location Accessibility 0.10 7 9 6 0.70 0.90 0.60

Total 1.00 7.35 7.75 7.95

Legend

Scoring: 1 - lowest, and 10 - highest Chosen Location

The table above shows the factor rating for location planning of KUALA
Analytics Group. The weight of the factors were collectively agreed on by the
proponents, as well as the scoring for each of the alternatives per factor. The
scoring for each factor is based on a one-to-ten (1-10) scale with 1 as the lowest
and 10 as the highest. The group also decided on a passing/acceptance score of
7 and above.

Based on the results of the factor rating analysis and after thorough
discussions with the proponents, the company has collectively agreed to locate
their headquarters in Alternative C (in Subangdaku, Mandaue City), with a floor
area of 200 square meters – with a passing score of 7.95.

3.7.3 Location Map

130
Figure 29. Chosen Headquarters Location Map
As seen in the figure above, the chosen location is along M.J. Cuenco Avenue in
the Subangdaku vicinity, wherein KUALA Analytics Group will be situated.

3.8 Office Layout

3.8.1 Floor Plan & Interior Perspective

3.8.1.1 Floor Plan

CEO Office
A CEO Office does not only exist for the sole purpose of
providing a separate private workspace for the CEO, but it also
functions as a place or area to discuss important matters with
business partners and associates. According to Monty (n.d.), a
small CEO office requires 20 sq. meters of space. In here, a desk,
chair, and other furniture including couches and a table top may be
included.

IT Department
The IT Department houses the employees involved in the
information technology aspect of the service. According to
Matheney (n.d.), 7 sq. meters of space is the minimum requirement
for an employee – especially in a co-working environment. With this,
the computers and chairs needed for the department will also be
taken into consideration for the space allotment. The IT Department

131
will be strategically located beside the Server & Electrical Room for
security and efficiency purposes.

Server & Electrical Room


As the Server & Electrical Room houses confidential and
private data, the company wants to ensure proper security
measures and regulate the access into and out of the room. A
biometric door lock will be utilized to only give access to authorized
personnels, as well as maintain a specific temperature range
(1827⁰C) to ensure cooling of the servers. To ensure enough space
to house all the requirements of the area, the company will allot at
least 7 sq. meters of space for the room. The Server & Electrical
Room will be strategically located in between the IT Department and
Operations Department for security and efficiency purposes.

Operations Department
Similarly, the Operations Department will house the other
employees under the jurisdiction of the COO. Here, 7 sq. meters of
space will also be allotted for each employee. And, necessary
materials and equipment needed will also be taken into
consideration for the space allotment of the department. The
Operations Department will be strategically located right beside the
Server & Electrical Room for security and efficiency purposes.

Marketing Department
The Marketing Department will house the CMO and its direct
employees. Here, 7 sq. meters of space will also be allotted for each
employee. The necessary materials, equipment, and furniture will
be taken into consideration as well. The Marketing Department will
be strategically located relatively near to the Guest Lounge in order
to easily accommodate guest inquiries.

Conference Room

132
The Conference Room is the designated area for employees
to interact and preside formal meetings. A mediumsized conference
room, which is able to accommodate at least 8 seats, entails a
minimum requirement of 23 sq. meters of space. The room will be
located right beside the Employee Lounge as a formal extension of
the area.

Employee Lounge
The Employee Lounge serves as an area where the
employees may be able to relax and unwind briefly to alleviate the
stressful nature of their job. According to Gebesa (2021), having a
designated employee lounge area in an office may bring about more
productivity and creativity than those offices without one. Thus, the
company wants to be able to breed the same level of productivity
among its employees as well. The company will allocate the open
space between the CEO Office and Conference Room,
approximately 15 sq. meters, for the Employee Lounge.

Collaboration Area
Unlike the Employee Lounge, the sole purpose of the
Collaboration Area is to bring the different departments together into
a shared environment. As much as possible, collaboration and
unison between the departments of the company is to be
encouraged. Thus, the company wants to be able to strategically
locate such Collaboration Area in the open space between the key
departments to make the collaboration as organic and free-flowing
as possible. Approximately 18 sq. meters will be allocated for the
space, which is good enough to seat 6 people.

Dining, Pantry, & Toilet Area


A designated space for eating, drinking, and bathroom
purposes will also be provided inside the headquarters so as to
uplift cleanliness and proper hygiene in the workspace. Here,

133
faucets, sinks, toilets will all be provided. The company will ensure
a strict “no eating in desks and near computers” policy, thus
employees may only eat in the Dining Area. Although, employees
may also opt to eat outside headquarters premises during their
breaks should they wish to. Furthermore, the toilet area specifically
will comply with the National Building Code of the Philippines’
minimum requirement of 1.20 sq. meters for toilet and bath floor
space. With that being said, the company will allocate
approximately 19 sq. meters for the whole area.

Guest Lounge
The company also wants to have a designated Guest
Lounge for the guests who may have inquiries and appointments
set within the headquarters. The area will be strategically located
right beside the Reception Area so as to have close proximity to the
attending receptionist. The company will allocate approximately 15
sq. meters for the Guest Lounge.

Reception Area
Lastly, a reception area is designated at the entrance of the office
to serve as the place where visitors and clients will be welcomed
before their inquiry and purpose of visit will be attended to. As this
ultimately sets the first impression of visitors, the company wants to
ensure that the Reception Area is vibrant and chic. Thus, the
company will allot approximately 16 sq. meters for the Reception
Area, which includes a reception station, chairs, and other
decorations.

134
Figure 30. CCMD Ground Floor Plan

Figure 30 shows the ground floor plan of the CCMD’s office


layout. The total floor area of the office is exactly 200 square meters
with a scale of 1:100 meters.

135
3.8.1.2 Interior Perspective

Figure 31. CCMD Reception Area Interior Perspective 1

Figure 32. CCMD Reception Area Interior Perspective 2

136
3.8.3 Plumbing & Electrical Layout

3.8.3.1 Plumbing Layouts

Figure 33. Plumbing Layout Legends

The following symbols are the legends for the plumbing layout. It
contains a total of seven legends such as (1) hose bibb, (2) water supply
line, (3) check valve, (4) water meter, (5) gate valve, (6) floor drain, and (7)
clean out.

137
Figure 34. Ground Floor Sanitary Layout

Figure 34 shows the floor sanitary layout of the CCMD office. It


visualizes where the underground pipes are and their sewage routes. Since
the office only has one enclosed area for both the toilet and kitchen, the
piping system is near to each other and it goes in a one-directional flow
towards the septic tank until it reaches the street sewer.

138
Figure 35. Ground Water Supply Layout

Figure 35 shows the water supply layout of the CCMD office. It


visualizes where the water supply source is located and which areas of the
office provide water to the employees and customers.

3.8.3.2 Electrical Layouts

139
Figure 36. Electrical Layout Legends

The following symbols are the legends for the electrical layout. It
contains a total of sixteen legends such as (1) convenience outlet, (2)
weatherproof co, (3) ground fault circuit interrupter, (4) refrigerator outlet,
(5) exhaust fan, (6) convenience outlet (counter top), (7) panel board, (8)
pinlight, (9) circular fluorescent lamp, (10) chandelier, (11) fluorescent lamp,
(12) LED strip light, (13) T5 LED (wall mounted), (14) circuit homerun, (15)
wall lamp, and (16) switch.

140
Figure 37. Ground Floor Lighting Layout

Figure 37 shows the floor lighting layout of the CCMD office. It


visualizes how the lighting of the office will go about. Proper lighting is
needed in the office to make sure that the employees are not working in the
dark, especially at night. Proper lighting also helps mitigate eye fatigue and
headaches.

141
Figure 38. Ground Floor Power Layout

Figure 38 shows the floor power layout of the CCMD office. It


visualizes the office’s electrical wirings systems and planned routes for
appliances that would be using electricity.
3.9 Summary of Bill of Materials

Table 36.

142
Summary of Bill of Materials
CCMD Bill of Materials

Price Per Unit Total Price (PHP)


Item Description Quantity (PHP)

Lights and Switches

MALCO LED Downlight


Pinlight 29 240.00 6,960.00
LCS4330R-8 DL

Circular Fluorescent 30W T9 9in. Warm


7 145.00 1,015.00
Lamp White Circular 3000K

10M 12V LED Strip


LED Strip Lights 6 335.00 2,010.00
Lights

18W 4ft. Industrial Warm


T5 LED (Wall Mounted) 3 160.00 480.00
White 3000K

Low Wattage LED Light 3W Daylight / Warm


4 169.00 676.00
Bulb White E27

Light Switches and Omni WWP-112 2 Gang


12 29.75 357.00
Plates Plate

Doors, Walls, Concrete, and Nails

Carpenter Australia
Doors Solid Door 40mm x 11 5,600.00 61,600.00
60cm x 210cm

12mm thk Clear


Tempered Glass Door 1 6,499.00 6,499.00
Tempered Glass Door

HardiFlex Wall Partitions 12mm x 4ft. x 8ft. 45 1,564.00 70,380.00

Frameless Tempered 12mm thk Clear


2 6,700.00 13,400.00
Glass Partition Tempered Glass Wall

Portland Cement 40kg per bag 9 265.00 2,385.00

HardiFlex Nails 1-1/4in. 1 kg 125.00 125.00

143
Galvanized Nails 1-1/4in. 3 kg 415.00 1,245.00

CCMD Bill of Materials (continuation)

Price Per Unit Total Price (PHP)


Item Description Quantity (PHP)

Paints

Epoxy PrIme 160 with


Primer 5 736.50 3,682.50
Hardener Grey 4L

Flat Late Paints Assorted Colors 4L 10 240.00 2,400.00

Plumbing

Plumbing Pipes PVC Pipes 2000 mm 8 1,971.00 15,768.00

Stainless Steel Floor


Floor Drain 1 49.50 49.50
Drain

Labor Costs

Carpenters, Painters,
Labor Cost 8 17,000.00 136,000.00
Electricians, Plumbers

TOTAL
328,203.00

3.10 Utilities

3.10.1 Electrical Consumption

The electrical consumption of the company is calculated and shown


in the table below. It includes all the appliances that the company uses
along with its energy requirements, daily usage per day, quantity, and
electrical consumption based on a daily, monthly, and annual basis.

144
Moreover, the energy requirements for most appliances were based on the
Visayan Electric Company (VECO) website. Additionally, the electrical
consumption for the next 5 years (2023, 2024, 2025, 2026, and 2027) are
shown in the appendices portion.

Table 37.
Electrical Consumption for Year 2022

2022 Electrical Consumption (kWh)

Energy Daily
Appliance Requirements Usage Quantity Daily Monthly Annually
(kW) (hrs)

Desktop
Computers
(CEO Office,
Operations
0.225 8 8 14.40 432.00 3,456.00
Dept.,
Marketing
Dept.,
Reception)

Desktop
Computers (IT 0.225 24 4 21.60 648.00 5,184.00
Department)

Computer
Monitor (for 0.030 24 1 0.72 21.60 172.80
server room)

All-in-one HP
0.175 8 5 7.00 210.00 1,680.00
Printer

Telephone 0.003 24 4 0.29 8.64 69.12

145
Pinlight 0.010 8 29 2.32 69.60 556.80

Circular
Fluorescent 0.030 8 7 1.68 50.40 403.20
Lamp

LED Strip Lights 0.010 8 6 0.48 14.40 115.20

T5 LED (Wall
0.010 8 3 0.24 7.20 57.60
Mounted)

Low-Wattage
0.003 24 4 0.29 8.64 69.12
LED Light Bulbs

Refrigerator 0.170 24 1 4.08 122.40 979.20

Water Dispenser
0.090 24 1 2.16 64.80 518.40

146
147
Year 2022 Electrical Consumption (kWh)

Energy Daily
Appliance Requirements Usage Quantity Daily Monthly Annually
(kW) (hrs)
3.10.2
Multi-Split Air
condition unit 1.913 12 6 137.74 4,132.08 33,056.64 Water
(2.0 HP)

Multi-Split Air
condition unit 1.913 24 3 137.74 4,132.08 33,056.64
(2.0 HP)

Wi-Fi Router 0.010 24 4 0.96 28.80 230.40

Television 0.180 8 3 4.32 129.60 1,036.80

Server 1.200 24 2 57.60 1,728.00 13,824.00

CCTV 0.005 24 14 1.68 50.40 403.20

TOTAL 395.29 11,858.64 94,869.12


Consumption

Water consumption can be calculated by determining which


appliances use water and how many users use such appliances on a
normal basis. According to Residential Toilets (2020), about 1.6 gallons or
0.006 m3 of clean water is consumed whenever a toilet is flushed, while it
takes around 4 gallons or 0.015 m3 when washing hands. Using this data,
the water consumption is calculated and shown in the table below.
Additionally, the water consumption for the next 5 years (2023, 2024, 2025,
2026, and 2027) are shown in the appendices portion.

Table 38.
2022 Water Consumption

2022 Water Consumption

148
Using Bathroom
31 0.030 0.94 28.16 6,984.52
Sink

Using Kitchen
31 0.030 0.94 28.16 6,984.52
Sink

TOTAL 2.18 54.42 16,736.71

Consumption (m3) Annually


Description Users Daily (m3) Monthly (m3) (m3)

Flushing Toilet 31 0.012 0.372 11.16 2,767.68

3.10.3 Telephone/Internet Consumption

The company has decided PLDT as their internet service provider


since it had many good reviews and was consistently reliable for the
specific location of the company. The rates of the internet service also
already include the telephone service which is beneficial for the company.
The company will choose from the PLDT Enterprise plans, and the highest
internet connection speed (1GBPS for Php 12,500) with unlimited capacity
as hospitals will be heavily dependent on the servers of the company. Thus,
a fast connection between hospitals and the company should be attained
at all times when accessing the database for electronic medical records.
This internet speed plan should be sufficient for both the workers and
clients of the company.

The following table shows the monthly and yearly rates for the
internet plans that PLDT offers. This is to better give the company an idea
of what internet plan would be cost-effective to invest in. The
greenhighlighted row is the internet plan that the company would be
availing of.

Table 39.
2022 Telephone/Internet Consumption Plans and Rates
Internet Plan (with Monthly Rate
Landline) Speed (PHP) Annual Rate (PHP)

149
Unli Plan 3000 50 MBPS 3,000.00 36,000.00

Unli Plan 6300 100 MBPS 6,300.00 75,600.00

Unli Plan 7000 200 MBPS 7,000.00 84,000.00

Unli Plan 8500 500 MBPS 8,500.00 102,000.00

Unli Plan 12500 1 GBPS 12,500.00 150,000.00

3.11 Inventory Management


Inventory Management is important in every establishment in order to run its
regular operations effectively. It aids in monitoring the different materials used by the
company and assists them in determining which items in the inventory are surplus or
limited. This gives the company a better idea of the inflow and outflow materials and
manage the stocks efficiently.

Table 40.
Equipment Management

Item Initial Quantity Useful Life Reorder Point

Primary Equipment

Desktop Computer 12 sets 5 years Every 5 years

All-in-one Printer 5 units 5 years Every 5 years

Monitor 2 units 10 years Every 10 years

Rack Server 2 unit 7 years Every 7 years

Wifi Router 4 units 5 years Every 5 years

Auxiliary Equipment

CCTV 14 units 10 years Every 10 years

Biometrics Lock 1 unit 5 years Every 5 years

150
Server Cabinet 1 unit 8 years Every 8 years

Rack-Mounted Fan 1 unit 6 years Every 6 years


Unit

Power Distribution 1 unit 6 years Every 6 years


Unit

Ethernet Switch 1 unit 6 years Every 6 years

Patch Panel 1 unit 6 years Every 6 years

MTP Adapter Panel 1 unit 8 years Every 8 years

MTP Fiber Patch 1 unit 8 years Every 8 years


Panel

1 unit 8 years Every 8 years


SC Fiber Patch Panel

Horizontal Cable 1 unit 8 years Every 8 years


Manager

Fixtures and Furnitures

Water Dispenser 1 unit 6 years Every 6 years

9 units 8 years Every 8 years


Air Conditioning Unit

Television 3 units 7 years Every 7 years

Refrigerator 1 unit 5 years Every 5 years

Coffee Maker 1 unit 5 years Every 5 years

Microwave 1 unit 5 years Every 5 years

Filing Cabinet 20 units 8 years Every 8 years

Office Desk 24 units 8 years Every 8 years

151
Office Chair 30 units 8 years Every 8 years

Conference Table 1 unit 10 years Every 10 years

Office Sofa Set 1 unit 6 years Every 6 years

Reception Counter 1 unit 8 years Every 6 years

Pantry Set 1 set 6 years Every 6 years

CEO Office Table 1 unit 8 years Every 10 years

CEO Office Chair 1 unit 6 years Every 6 years

Pinlight 29 units 8 years Every 8 years

Circular 7 units 3 years Every 3 years


Fluorescent Lamp

LED Light Strips 6 units 4 years Every 4 years

T5 LED (Wall 3 units 4 years Every 4 years


Mounted)

Low-Wattage LED 4 units 4 years Every 4 years


Light Bulb

Sanitary Equipment

Trash Can 8 units 3 years Every 3 years

Broom and Dustpan 1 unit 2 years Every 2 years

Mop 1 unit 2 years Every 2 years

Consumables are items that are meant to be used up before being replaced or
restocked. Since these items are used often and may go out of stock fast, it is important
to set a reorder point so that the company would know when to restock the consumables
for additional resources. This emphasizes the significance of supply management in
avoiding consumables scarcity.

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Table 41.
Supplies Management
Item Unit Quantity Consumption
Reorder Point
Period

Office Supplies

Ballpen Piece 360 1 Year Yearly

Pencil Piece 360 1 Year Yearly

Long Bond Paper Ream 10 1 Year Yearly

Ream 10 1 Year Yearly


Short Bond Paper

Staple Wire Box 10 1 Year Yearly

Long Folder Pack of 12 15 1 Year Yearly


pieces

Short Folder Pack of 12 15 1 Year Yearly


pieces

Brown Envelope Pack of 100 2 1 Year Yearly


pieces

Glue Bottle 10 1 Year Yearly

Tape Piece 15 1 Year Yearly

Printer Ink Box 15 1 Year Yearly

Water Bottle 5 Gallon

Sanitary and Safety Consumables

Pain Reliever Bottle 3 1 Year Yearly

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Band Aid Box 3 1 Year Yearly

Antiseptic Bottle 2 1 Year Yearly

Tissue Pack of 12 10 1 Year Yearly


pieces

Air Freshener Bottle 3 1 Year Yearly

Fire Extinguisher Piece 2 12 Years


Every 12 years

Bottle 4 1 Year Yearly


Liquid Hand Soap

Trash Bag Pack of 10 25 1 Year Yearly


pieces

Alcohol Bottle 2 1 Year Yearly

Multi-Purpose Bottle 2 1 Year Yearly


Cleaner

3.11.1 Materials Forecast


Table 42.
Primary Equipment Forecast

Primary Equipment 2022 2023 2024 2025 2026 2027

Desktop For the whole office 12 12 12 13 13 13


Computer

All-in-one 1 per department 5 5 5 5 5 5


Printer

Monitor For server room 1 1 1 2 2 2

Rack Server For server room 2 2 2 3 3 3

Wifi Router 4 for whole office 4 4 4 4 4 4

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Table 43.
Auxiliary Equipment Forecast

Auxiliary Equipment 2022 2023 2024 2025 2026 2027

CCTV 14 for whole office 14 14 14 14 14 14

Biometrics 1 for server room 1 1 1 1 1 1


Lock

Server 1 for server room 1 1 1 1 1 1


Cabinet

1 for server 1 1 1 1 1 1
RackMounted
Fan Unit
(1U)

Power 1 for server 1 1 1 1 1 1


Distribution
Unit (PDU)

Ethernet 1 for server 1 1 1 1 1 1


Switch

Patch Panel 1 for server 1 1 1 1 1 1

MTP 1 for server 1 1 1 1 1 1


Adapter
Panel

MTP Fiber 1 for server 1 1 1 1 1 1


Patch Panel

SC Fiber 1 for server 1 1 1 1 1 1


Patch Panel

Horizontal 1 for server 1 1 1 1 1 1


Cable
Manager
(1U)

Table 44.
Fixtures and Furnitures Forecast

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Fixtures and Furnitures 2022 2023 2024 2025 2026 2027

Water 1 for kitchen 1 1 1 1 1 1


Dispenser

Air 9 for whole office 9 9 9 9 9 9


Conditioner

Television 3 for whole office 3 3 3 3 3 3

Refrigerator 1 for kitchen 1 1 1 1 1 1

1 for kitchen 1 1 1 1 1 1
Coffee Maker

Microwave 1 for kitchen 1 1 1 1 1 1

4 per department; 20 20 20 20 20 20
Filing Cabinet
4 for CEO Office

Office Desk 1 per person 24 24 24 24 25 26

Office Chair 1 per person; 30 30 31 31 33 34


8 for conference room

Conference 1 for conference room 1 1 1 1 1 1


Table

Office Sofa 1 for reception area 1 1 1 1 1 1


Set

Reception 1 for reception area 1 1 1 1 1 1


Counter

Pantry Set 1 for whole office 1 1 1 1 1 1

CEO Office 1 per person 1 1 1 1 1 1


Table

CEO Office 1 per person 1 1 1 1 1 1


Chair

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Pinlight 29 for whole office 29 29 29 29 29 29

Circular 7 for whole office 7 7 7 7 7 7


Fluorescent
Lamp

LED Light 6 for whole office 6 6 6 6 6 6


Strips

T5 LED 3 for whole office 3 3 3 3 3 3


(Wall
Mounted)

Low-Wattage 4 for whole office 4 4 4 4 4 4


LED Light
Bulb

3.12 Pre-Operation Activities & Timeline


Prior to the company’s operations commencement, it is important to first provide
the list of key pre-operation activities and its respective timeline. As seen in the figure
below, a Gantt chart providing Cebu Centralized Medical Database’s pre-operation
activities, plan duration, and timeline with respect to the 2022 & 2023 calendar are all
indicated.

Figure 39. Gantt Chart for Pre-Operation Activities

The following pre-operation activities are described further to be:

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Securing business permits and registration
In order to be able to pursue this business project, the proponents need to first secure
legal business permits and registration from all relevant offices – may it be from the local
government, Securities and Exchange Commission (SEC), Department of the Bureau of
Internal Revenue (BIR), and the Department of Labor and Employment (DOLE). Included
here is also the starting of the EMR validation process with the Department of Health
(DOH) which includes the online registration and assessment of submitted documents
(Department of Health, 2022). Doing so will be a time-consuming process especially with
all the paperwork and legal documents required, thus an estimated 12 weeks or 3 months
will be allotted for this activity alone.

Finalizing of lease for the headquarters office


As the business permits and registration are being processed, the proponents will also
finalize the lease for the chosen headquarters office – located in Subangdaku, Mandaue
City. To maximize the team’s time efficiently, this activity will begin during the first week of
May 2022 (simultaneously with the first activity). Two weeks is allotted for this activity.

Refurbishing of the headquarters office


After the lease of the office has been finalized and agreed upon by the proponents and
lessor, refurbishing of the space will begin right away. Steps here may potentially include
office decorations, cosmetic renovation, repainting of walls, installing new tiles, replacing
windows, and etc. 4 weeks or 1 month will be allotted for this activity.

Procuring of office equipment, supplies, and utilities


Simultaneously with the previous activity, the purchasing of the necessary office
equipment, supplies, and utilities will be done. From computer desktops to toiletries,
purchasing all of these materials from the right suppliers is an essential activity that needs
to be completed prior to the start of operations. 4 weeks will be allotted for this activity.

Hiring and training of employees


Once the procurement process has been completed, the proponents will then begin the
lengthy process of hiring and training of employees based on the needs of the company.

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This activity will include the recruitment and selection of qualified individuals, employee
orientation to company mission and core values, basic introduction to job description and
deliverables, task-oriented and flexible on-the-job training, etc. Here, it is also important
for the company to be able to secure registration of employees under the Social Security
System (SSS). The proponents will allot 4 weeks or 1 month for the completion of this
activity.

Installing of office equipment, supplies, and utilities


While the previous activity is ongoing in its second week, the installation of office
equipment, supplies, and utilities will also begin. Here, the materials such as office chairs,
smart printers, extension cords, and others will be put in place in their designated spots in
the office to make working conditions as effective as possible while training of employees
continue. An estimated 2 weeks will be allotted for this activity.

Developing of CCMD software


Once the installation of the materials have been completed, the development of the
CCMD software may now begin. With the leadership of the software development
manager, the software development team will be tasked to design, program, troubleshoot,
and develop a secure and encrypted database software for the service application which
adheres to the functional description of the said service. Here, consistent programming
project specifications and status reports have to be prepared to the Chief Operating Officer
as to ensure the activity finishes on the provided time frame. Considering the lengthy and
meticulous process of designing and developing a running software application, the
proponents have decided to allot 17 weeks or about 4 months for the completion of the
said activity – as to ensure the best quality service.

Market advertising and promotions


While development of the CCMD software is taking place, the company will also proceed
to the pre-operation advertising and marketing of the software to its intended customers –
hospitals within the province of Cebu. This will begin halfway through the development
process. With the leadership of the Chief Marketing Officer, the marketing team will do its
best to expose the service to the customers through both digital and traditional means.
With the strategic analysis of the survey results from the marketing survey conducted by
the proponents, Flyers and Facebook advertisements will be the main channels for the

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promotion of Cebu Centralized Medical Database (CCMD). The Human Resource team
will also be involved in this activity to cater to the needs and inquiries of interested and
potential customers. 7 weeks will be allotted for the company to attract and draw
customers.

Beta testing of software program


As both the development and marketing are to be completed at the same time, beta
testing and running of the software program will also commence. Here, the software will
be initially exposed to selected testers (medical institutions that wish to volunteer) without
necessarily releasing it to the public domain right away. This way, the developers will be
able to garner significant feedback from the beta test end-users – to assess the strengths
and weaknesses of the software before the service officially launches. The modification
and revisions to the software afterwards will also be included in this activity. Furthermore,
the conclusion of the EMR validation process with the Department of Health will also be
finalized here. This would include the actual validation and issuance of certificate of
validated EMR from the said office. (Department of Health, 2022) Thus, an estimated 7
weeks will be allotted for the completion of this activity.

Finalizing the terms and conditions of CCMD software


As the beta testing stage is in its ending stage, the finalization of the terms and conditions
of the software will begin. Here, the double-checking and settlement of the legal
requirements and regulations of the service will be achieved – with respect to the revisions
and modifications made during the beta testing stage. With the help of legal experts, the
proponents will ensure that the software application and its intended functionalities are all
in accordance with the national standards of the Data Privacy Act (Republic Act No.
10173) and the Health Privacy Code regarding health information exchange and privacy
guidelines. With that being said, 5 weeks will be allotted for the completion of this said
activity.

CCMD software launch


The pre-operation market advertising and promotions see the end of the preoperation
activities. Once the promotional aspect concludes, the software launch of Cebu
Centralized Medical Database (CCMD) will follow. This activity indicates the beginning of
the company’s formal operation.

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3.13 Evaluation
In this chapter, the proponents were able to tackle in depth the technical features and
aspects of Cebu Centralized Medical Database in order to fully grasp the degree of
complexity that needs to be taken care of in the development, maintenance, and creation
of the software.

Specifically, the details on the specific processes involved for the company were
established to ensure that a collective agreement was understood. Furthermore, aspects
on quality management and plant size were determined in order to assure orderliness and
systemization of processes. An appropriate headquarters location was also determined by
the proponents after scavenging several options in order to accommodate such capacity
and service requirements of the company. In addition, a complete plant layout was
established and designed for the location to illustrate and visualize the arrangement of
things and resources involved in the service. Lastly, the manpower and machine
requirements needed by the company were determined to support the operational needs
of the company in aims of establishing a smooth and efficient service workflow. Thus, in
its first year of operation (2023), a total of 31 employees are needed to run the business
smoothly.

In this technical phase of the project feasibility study, the proponents of CCMD have
concluded that the service is feasible on the grounds that the technicalities are achievable,
well-planned, and reasonable. As the proponents have laid down the necessary details
involved in the technical aspect of the project, the study on the financial feasibility of the
service will now commence to assess whether or not a sufficient amount of profit can be
made by establishing such service in Cebu.

161
162
CHAPTER 4: FINANCIAL FEASIBILITY STUDY

To recall, Cebu Centralized Medical Database (CCMD) is an online database service that
seeks to provide an interconnected network of certain patient information and medical
data, and store them on a cloud so that patients can enter any hospital within Cebu and
have the necessary information made readily-available and hassle-free. From a marketing
standpoint, the service was deemed feasible. In addition to that, it was also deemed
feasible from a technical standpoint. At this point, the proponents want to be able to assess
whether or not the financial aspect of the service is attainable and profitable for KUALA
Analytics Group. To be more specific, the main objective of this chapter is to be able to
validate the viability of the service considering the expenses to be incurred and the
revenues to be generated. The following information in this chapter includes general
accounting terminologies and principles to determine said objective.

4.1 Income Statement Accounts Projections


4.1.1 IS-Related Assumptions
Inflation Rate
1. Local inflation rates for the years 2009 to 2022 are obtained from
www.statistica.com ;
2. It is assumed that for the years 2023 to 2027, the increase/decrease in
inflation rate occurs biennially; and
3. It is assumed that the rate of increase/decrease in inflation rate is based on
the average increase/decrease of the years 2009 to 2022; (See Appendix
Y for the projected inflation rate calculations)

Table 45.
Local Projected Inflation Rates per Year
Projected Inflation Rates

2023 2024 2025 2026 2027

2.15% 1.08% 1.73% 2.75% 1.39%

Sales Revenue
1. It is assumed that the sales of the service will start on the first day of

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January 2023;
2. It is assumed that 84% of hospitals renew their CCMD licenses annually,
8% semi-annually, 4% quarterly, and the other 4% monthly;
3. Licensing prices vary depending on the hospital’s renewal frequency, with
an 8% price increase starting 2025;
4. It is assumed that the actual demand forecasted by the company will be
captured;
5. It is assumed that an average of 40 worker accounts are purchased by each
hospital in the year 2023, with a 5% increase biennially; and
6. A one-time membership fee is also incorporated into the generated sales.

Supplies, Utilities, and Rent Expense


1. It is assumed that the cost per quantity of the supplies incurred by the
company is directly affected by inflation rate.
2. It is assumed that the utility expenses on water, electricity, and
telephone/internet are all directly affected by inflation rate.
3. It is assumed that the rent expense is directly affected by inflation rate.

Direct Labor Cost, and Salaries Expense


1. It is assumed that salaries for the year 2022 will be based on the respective
Philippine median salary per job role from www.payscale.com, which is
above the Cebu daily wage of ₱435;
2. The 13th month pay is calculated and included in the annual salary
expense, together with other fringes;
3. SSS monthly benefit will vary for each employee depending on which SSS
Contribution range they fall under based on the 2022 values (See Appendix
AE for the respective values);
4. Pag-IBIG monthly benefit is set at ₱100 for the year 2022, while an increase
to ₱150 by 2023, and an increase to ₱200 by 2025 as per Pag-IBIG’s latest
memorandum; and
5. PhilHealth monthly benefit premium rate for the year 2022 is 4.00% of every
company employee’s monthly salary, with an increase to 4.50% by the year
2023, and another increase to 5.00% by 2024 as per PhilHealth Circular
No. 2020-0005; and

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6. It is assumed that employee salaries are directly affected by inflation rate.

Software and Application Development Expense


1. It is assumed that the database software publishing cost in mobile
application stores such as Google Play and Apple App Store, as well as
through the online website is fixed and is not directly affected by inflation
rate.

Direct Training Cost, and Training Expense


1. It is assumed that both the direct training cost and the training expense are
directly affected by inflation rate; and
2. Training in here will correspond to both internal and external training (e.g:
training within company employees and partner hospital administrators) –
external training falling under Cost of Sales while internal training falling
under Expenses.

Advertising Expense
1. It is assumed that the expenses incurred related to advertising are solely
based on the following advertising channels: (1) Facebook advertising and
(2) flyers;
2. The advertising expenses are directly affected by inflation rate; and
3. The amount of advertising exposure the company utilizes will decrease
exponentially over the years.

Depreciation Expense
1. It is assumed that the yearly depreciation rate of all equipment and machines
is 5% of the original cost.

4.1.2 Sales
Cebu Centralized Medical Database’s sales are mainly generated from the
number of licenses it secures per year. Although there is only one standard license
type, hospitals have the choice to purchase their licenses on several renewal
frequency options: (1) annually, (2) semi-annually, (3) quarterly, and (4) monthly. It
is important to note that the licensing rates were influenced by the results of the

165
respondents in the marketing survey. Furthermore, an average of 40 workers
accounts from each hospital was assumed in order to calculate the annual
revenues, with a 5% increase biennially. The following table below shows the
different licensing rates:

Table 46.
2023 CCMD Licensing Rates
Service Renewal Frequency Licensing Rates

Annually ₱13,300.00

Semi-annually 7,315.00

Quarterly 5,364.00

Monthly 1,475.00

With regards to the assumptions aforementioned, the generated licensing sales


from the demand of the customers per year is illustrated on Table 47 below.

Table 47.
CCMD Sales from Licensing
Cebu Centralized Medical Database Annual Sales from Licensing

2023 2024 2025 2026 2027

# of # of
Payment # of # of Hospital Revenue Hospital
# of Hospitals Revenue Revenue Revenue Revenue
Frequency Hospitals Hospitals s s

19,724,166 20,710,374.3
.00 0
Annually 32 ₱17,024,000.00 32 17,024,000.00 33 19,724,166.00 33 33
Semi- 2,629,888. 2,761,383.2
annually 80 4
3 1,755,600.00 4 2,340,800.00 4 2,629,888.80 4 4
1,446,348. 1,518,666.4
96 1
Quarterly 1 643,680.00 1 643,680.00 1 723,174.48 2 2
1,590,876. 1,670,419.8
00 0
Monthly 1 708,000.00 1 708,000.00 1 795,438.00 2 2
25,391,279 26,660,843.7
Total 37 .76 5
₱20,131,280.00 38 20,716,480.00 39 23,872,667.28 41 41

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4.1.3 Other Revenues

One-Time Membership Sales


Aside from the sales generated off of licensing, a one-time membership fee is
required off of the hospitals when acquiring for the software license. Here, the fee
of P5,000 includes (1) official license and access to the CCMD software, (2) being
registered as an official partner-hospital of CCMD and (3) a software basics training
and seminar program for the medical workers and staff. Table 48 below illustrates
the annual revenue garnered from the one-time membership sales:

Table 48.
CCMD Sales from One-Time Membership
Cebu Centralized Medical Database Annual Sales from One-Time Membership

2023 2024 2025 2026 2027

₱185,000.00 5,000.00 5,000.00 10,000.00 0.00

With that being said, CCMD’s total yearly revenues can be calculated by adding
the values of Table 47 and Table 48. The results are tabulated in Table 49 below:

Table 49.
CCMD Total Yearly Revenues

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Cebu Centralized Medical Database Total Yearly Revenues

2023 2024 2025 2026 2027

Licensing ₱20,131,280.00 20,716,480.00 23,872,667.28 25,391,279.76 26,660,843.75

Membership 185,000.00 5,000.00 5,000.00 10,000.00 0.00


Fee

Total ₱20,316,280.00 20,721,480.00 23,877,667.28 25,401,279.76 26,660,843.75

4.1.4 Cost of Sales


The cost of sales, in context to the nature of Cebu Centralized Medical Database
(CCMD), involves the total cost of service. This includes the direct costs that are
incurred in providing the services to the customers – in this case, Cebu government
and private hospitals. The following costs are: (1) direct labor cost, (2) primary
machine maintenance expense, (3) software & application development expense,
and (4) direct training cost.

4.1.4.1 Annual Direct Labor Cost


Direct labor cost, here, refers to the amount of money paid to the
employees that play a role in the direct delivery of the service to the
customers. The annual median sum of salary values in Cebu City for 2022
were obtained in www.payscale.com, which will be utilized for the
computation of the annual salaries of each position type. Furthermore, the
annual salaries for the succeeding years will also be calculated with the
use of the projected inflation rate values. Note, that the 13th month pay and
fringe benefits are included in the calculation here. (See Appendix AA for
the breakdown of the direct labor costs)

Table 50.
Annual Direct Labor Cost
Direct Labor Cost

Year Total

2022 ₱4,580,923.72

2023 ₱6,792,332.47

2024 ₱6,888,390.82

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2025 ₱7,226,003.22

2026 ₱7,414,495.71

2027 ₱7,515,155.34

4.1.4.2 Annual Primary Machine Maintenance Expense


Primary machine maintenance expense, here, refers to KUALA
Analytics Group’s incurred costs of directly upkeeping the relevant
machines used by the company to fix and prevent issues with such items –
in this case, the computers and printers. It is important to note that server
and software maintenance, as well as refrigerator and dispenser
maintenance are not included as they will all be maintained by employees
of the company. Maintenance inclusions here will only focus on costs of
outsourcing maintenance services. Table 51 below illustrates the total
annual primary machine maintenance expense incurred by the company.
(See Appendix AB for the breakdown of the primary machine maintenance
expense)

Table 51.
Annual Primary Machine Maintenance Expense
Primary Machine Maintenance Expense

Year Total

2022 ₱0.00

2023 3,830.88

2024 3,872.37

2025 3,939.22

2026 5,101.83

2027 6,241.44

4.1.4.3 Annual Software and Application Development Expense


Considering that the company does not outsource for the development of
the software application, the direct costs relevant to actual software &

169
application development include application publishing to Google’s Play
Store & Apple’s App Store, as well as the building of the website. It is
important to note that Google’s Play Store only has a one-time publishing
fee, while Apple’s App Store demands such a fee annually. Note, the
website builder costs ₱0.00 since WordPress provides free access to
website builder functionalities. Table 52 below illustrates the expenses
involved here.

Table 52.
Annual Software & Application Development Expense
Software and Application Development Expense

Application Publishing

2022 2023 2024 2025 2026 2027

Google Play
Store
₱0.00 1,343.58 0.00 0.00 0.00 0.00
Apple App
Store
0.00 5,321.74 5,321.74 5,321.74 5,321.74 5,321.74

Website

Domain
Registration
805.79 805.79 805.79 805.79 805.79 805.79
Web Hosting 4,349.32 5,799.09 5,799.09 5,799.09 5,799.09 5,799.09

Website
Builder
0.00 0.00 0.00 0.00 0.00 0.00
Total ₱ 5,155.11 13,270.20 11,926.62 11,926.62 11,926.62 11,926.62

4.1.4.4 Annual Direct Training Cost


As an inclusion of the membership fee paid by the customers, the
medical administrators of partner institutions will receive a software basics
training and seminar program. It is important to note that such training will
be enforced twice a year for the first two years of availing the service. With
that being said, Table 53 below depicts the annual direct training cost for
the following years, together with its immediate breakdown.

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Table 53. Annual Direct Training Cost
Training Expense

2023 2024 2025 2026 2027

New CCMD Hospital Partners 37 1 1 2 0

# of Training Hours (New


Hospitals Partners) 7 hours

Existing CCMD Hospital


Partners within 2 years
0 37 38 2 3
# of Training Hours (Existing
Hospital Partners) 4 hours

Transportation to Hospital ₱500.00 505.41 514.14 528.29 535.62

User Manual and Guide 150.00 151.62 154.24 158.49 160.69

Hourly Rate of Instructor 95.00 96.03 97.69 100.38 101.77

Total ₱25,255.00 15,541.50 16,200.58 2,895.05 1,917.54

4.1.5 Expenses
The company is also bound to incur some other expenses as well, especially in
order for the company to run its operations and generate its revenues. With that
being said, the expenses that KUALA Analytics Group incur for its service, Cebu
Centralized Medical Database (CCMD), includes the ff: (1) salaries,
(2) rent, (3) auxiliary maintenance, (4) training, (5) advertising, (6) supplies, (7)
depreciation, (8) utilities, (9) interest and (10) miscellaneous expense.

171
Salaries Expense
Aside from the direct labor costs incurred in the Cost of Sales, it is also essential
for the company to pay all the other workers who play a specific role – whether it
be in administrative or other departments not directly involved in the delivery of the
service to the customers. Note, that the 13th month pay and fringe benefits are
also included in the calculation here. With that being said, the summary of the
salaries expense pertaining to these employees are illustrated in Table 54 below.
(See Appendix AC for the breakdown of the salaries expense)

Table 54. Annual Salaries Expense


Salaries Expense

Year Total

2022 ₱3,676,016.05

2023 5,656,635.67

2024 5,737,781.45

2025 5,838,079.61

2026 5,989,557.21

2027 6,067,629.17

Rent Expense
As stated in Section 3.7.1 of the Technical Feasibility, the monthly rental cost of
the chosen office space in Subangdaku, Mandaue City is ₱90,900. Considering
inflation rate changes over the years, the proponents also take this into
consideration in calculating the monthly rental cost of the office space in the
upcoming years as well. The table below illustrates the monthly rental cost of each
year.

Table 55.
Monthly Rental Cost

Monthly Rental Cost

Year Inflation Rate Monthly Rent

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2022 - ₱90,900.00

2023 2.15 92,852.40

2024 1.08 93,857.93

2025 1.73 95,478.41

2026 2.75 98,106.56

2027 1.39 99,468.13

Table 56 below then illustrates the annual rent cost of the office space with regards
to the information shown above. The calculation for the annual rent expense is
calculated using the formula:

Table 56. Annual Rent Expense


Rent Expense

Number of
Year Monthly Rent Months Annual Rent Expense

2022 ₱ 90,900.00 8 ₱727,200.00

2023 92,852.40 12 1,114,228.83

2024 93,857.93 12 1,126,295.18

2025 95,478.41 12 1,145,740.96

2026 98,106.56 12 1,177,278.72

2027 99,468.13 12 1,193,617.50

Auxiliary Maintenance Expense


Aside from having to maintain the primary machines, it is also important to
consider the maintenance of electrical wirings, fire extinguishers, and auxiliary
machines such as air conditioning units. The auxiliary maintenance expense for
the next several years is depicted in the following table below. (See Appendix AC
for the breakdown of the auxiliary maintenance expense)

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Table 57. Annual Auxiliary Maintenance Expense

2024 14,512.82

2025 14,763.39

2026 15,169.77

2027 15,380.30

Auxiliary Maintenance Expense

Year Total

2022 ₱0.00

2023 14,357.34

Interest Expense
Due to the high capital needed in starting the business, the cash received from
capital may be insufficient which makes it inevitable to loan from a bank. KUALA
Analytics Group will acquire a compounded monthly interest (1.89%) loan from the
bank to compensate for the total amount lacking to start the business.
Table 58 below shows the interest expense for every year.

Table 58.
Annual Interest Expense
Interest Expense

Year Interest

2022 -

2023 ₱1,889,446.90

2024 1,660,086.74

2025 1,372,944.74

2026 1,013,464.13

2027 563,420.91

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Training Expense
Training of employees is also a significant aspect to the success of the
company. With that being said, the company will be incurring costs related to the
training of employees. For the training of company employees, KUALA Analytics
Group will be outsourcing services from Staff Outsourcing Solutions – a
Cebubased service provider. Table 59 below illustrates the costs involved here.

Table 59.
Annual Training Expense
Direct Training Cost

2023 2024 2025 2026 2027

Hourly Rate of Instructor ₱210.00 212.27 215.94 221.88 224.96

# of Training Hours 45

Frequency 2 2 1 1 1

Total ₱18,900.00 19,104.67 9,717.26 9,984.74 10,123.31

Advertising Expense
Based on the results in the Marketing Feasibility, the proponents have strategically
decided on utilizing two out of the three most preferred marketing channels: (1)
Facebook ads and (2) flyers. As the target market for the service is a very specific
group of people – hospital administrators, the means of advertising the service is
crucial for the company to thrive. Thus, the proponents believe that Facebook ads
and flyers are the most appropriate channels to promote the service considering
the niche target market. With that being said, the table below depicts the total
expenses associated with the company’s advertising efforts for the next couple of
years. (See Appendix AC for the breakdown of the advertising expense)

Table 60.
Annual Advertising Expense
Advertising Expense

Marketing Type 2022 2023 2024 2025 2026 2027

175
Facebook ads ₱975,000.00 663,961.08 335,575.66 341,369.46 245,536.22 248,943.88

Flyers 140,000.00 150,157.35 10,841.68 11,028.86 7,554.96 7,659.81

Total ₱1,115,000.00 814,118.43 346,417.34 352,398.32 253,091.18 256,603.69

Supplies Expense
Part of operating a business includes using up and consuming supplies & other
stationeries that are needed in running the service. With this, the annual expense
related to the use of such supplies need to be accounted for as some of these
materials need to be replenished and restocked at some point in time. Thus, Table
61 below shows the summary of annual supplies expenses which include
consumable & non-consumable office supplies, bathroom & sanitary supplies, and
safety supplies. (See Appendix AC for the breakdown of the supplies expense)

Table 61.
Summary of Annual Supplies Expense
Supplies Expense

2022 2023 2024 2025 2026 2027

₱ 61,951.25 ₱ 52,584.01 ₱ 54,164.83 ₱ 54,449.59 ₱ 55,520.64 ₱ 59,806.12

Depreciation Expense
An asset’s initial value decreases over time until the end of its useful life. The cost
of an asset that has been depreciated for a particular period is known as a
depreciation expense. The depreciation value was calculated using the Straightline
method. With that being said, the summary of the annual depreciation expense
and the accumulated depreciation are illustrated in Table 62 below. (See Appendix
AC for the breakdown of the depreciation expense)

Table 62.
Summary of Annual Depreciation Expense
Depreciation Summary

Year 2022 2023 2024 2025 2026 2027

176
Annual
Depreciation
Expense
₱122,423.88 183,635.82 184,000.60 201,008.36 202,806.77 218,117.29
Accumulated
Depreciation
₱122,423.88 306,059.71 490,060.31 691,068.67 893,875.43 1,111,992.73

Utilities Expense
KUALA Analytics Group is also bound to incur costs related to electricity, water,
and telephone/internet expenditures. These expenses are also known as utilities
expenses. With that being said, Table 63 below illustrates a summary of the annual
utilities expense that the company incurs: (See Appendix AC for the breakdown of
the utilities expense)

Table 63.
Summary of Annual Utilities Expense
Summary of Utilities Expense

Electricity Telephone/Internet
Year Expense Water Expense Expense Total

2022 ₱1,297,809.56 ₱268,122.17 ₱100,000.00 ₱1,665,931.73

2023 2,016,145.43 410,821.57 153,221.79 2,580,188.79

2024 2,037,978.93 428,666.32 154,881.08 2,621,526.33

2025 2,237,429.01 449,694.46 157,555.14 2,844,678.61

2026 2,299,016.67 462,072.78 161,892.01 2,922,981.47

2027 2,330,923.42 468,485.63 164,138.82 2,963,547.87

In terms of electrical consumption, the company’s related expenses are directly


affected by the hours of usage for each type of appliance used (as well as each
appliance’s respective wattage consumption). It is also important to note that
Visayan Electric Company (VECO) is the main source of electrical power in the
company headquarters. The following tables below show the annual VECO
electrical consumption rates, as well as the annual electricity expense to be
incurred by KUALA Analytics Group.

177
Table 64.
Annual Electricity Expense
Electricity Expense

Year Total

2022 ₱1,297,809.56

2023 2,016,145.43

2024 2,037,978.93

2025 2,237,429.01

2026 2,299,016.67

2027 2,330,923.42

In terms of water consumption, the company’s related expenses are directly


affected by the number of workers in the office (as well as the water consumption
per Capita from the different water sources). It is also important to note that
Metropolitan Cebu Water District (MCWD) is the main source of water in the
company headquarters. The following tables below show the annual MCWD water
consumption rates, as well as the annual water expense to be incurred by KUALA
Analytics Group.

Table 65.
Annual Water Expense
Water Expense

Year Total

2022 ₱268,122.17

2023 397,569.27

2024 415,270.50

2025 422,440.25

2026 462,072.78

2027 482,682.16

178
In terms of internet and telephone consumption, it is important to note that
the company will be acquiring said supply from PLDT. To be more specific, KUALA
Analytics Group will be availing the highest business plan offered by the company,
their GFiber Unli Plan 12500, which is their premium Internet+Landline Plan with
internet speeds up to 1 GBPS. The following tables below show the monthly PLDT
telephone/internet consumption rates, as well as the said annual expense to be
incurred by KUALA Analytics Group.

Table 66.
Annual Telephone/Internet Expense
Telephone/Internet Expense

Year Total

2022 ₱100,000.00

2023 153,221.79

2024 154,881.08

2025 157,555.14

2026 161,892.01

2027 164,138.82

Miscellaneous Expense
Miscellaneous expenses include the costs of relatively insignificant expenditures
that are too difficult for the company to categorize into a specific account. Note, the
company is assuming a ₱5,000.00 miscellaneous expense incurrence annually.
Table 67 below illustrates such annual miscellaneous expenses to be incurred by
KUALA Analytics Group for the next couple of years.

Table 67.
Annual Miscellaneous Expense
Miscellaneous Expense

Year Total

2022 ₱5,000.00

179
2023 5,000.00

2024 5,000.00

2025 10,000.00

2026 10,000.00

2027 10,000.00

4.2 Balance Sheet Accounts Projections


4.2.1 BS-Related Assumptions
1. The balance sheet will only cover from year 2022 to year 2027;
2. The calendar year for Cebu Centralized Medical Database (CCMD)
ends on the 31st of December; and
3. The projected yearly inflation rates utilized in the Income Statement
will be followed;

Current Assets
1. A one-month advance rent payment is made before the start of
preoperations.
2. Prices of machine and equipment will be affected by the inflation
rate of the year they were acquired; and
3. Replenishment of goods will be made during their respective
reorder points.

Non-Current Assets
1. Equipment value is affected by its yearly depreciation;
2. Equipment price is affected by each year’s corresponding inflation
rate;
3. Equipment are sold at their salvage value price during reorder
points; and
4. Office renovation works are conducted during the preoperational
period only.

180
Liabilities
1. Certain liabilities, such as accounts payable, wages payable, and
rent payable will be paid before their respective deadlines and
would therefore not be reflected in the balance sheet.

4.2.2 Current Assets


Current assets are the assets that are expected to be sold, consumed, or
converted into cash within the year or the balance sheet period. The current assets
included in the balance sheet for CCMD are cash, supplies, and prepaid expenses.

4.2.2.1 Cash
Cash is a current asset and is the most liquid type of asset. This includes
the bank accounts and undeposited bank checks of CCMD. Cash can be
immediately or near-immediately be used in exchange for goods, services,
and other assets. Table 68 shows the cash of CCMD at the end of the
period as its current asset.

Table 68.
Cash of CCMD
Cash

Cash at the Beginning of Cash at the End of the


Year
the Period Period

2022 - ₱519,738.92

2023 ₱519,738.92 -243,228.63

2024 -243,228.63 -1,278,182.42

2025 -1,278,182.42 -750,735.20

2026 -750,735.20 530,601.59

2027 530,601.59 1,991,415.65

181
4.2.2.2 Supplies
Supplies are the daily consumables of CCMD within a period or the
next 12 months and are recorded as current assets until they are consumed
or used up. These supplies include the office supplies and other
consumables listed in Section 3.6.2 of the Technical Feasibility. In
alignment with the projected yearly inflation rate, prices will increase over
the years. Table 69 shows the supplies remaining at the end of each year
that are left unconsumed.

Table 69.
Cost of Supplies
Supplies

2022 2023 2024 2025 2026 2027

Prepaid
Supplies
₱17,427.25 16,662.96 16,201.72 17,134.31 18,808.90 15,950.54
Prepaid
Supplies
(Accumulated)
₱17,427.25 34,090.21 50,291.93 67,426.24 86,235.14 102,185.68

For the year 2023, the first operating year, the prepaid supplies for CCMD
amount to PHP 102,185.68.

4.2.2.3 Prepaid Expenses


Prepaid Expenses are current assets that refer to the advance payments
made by CCMD for goods, services, and other assets that will be received
or used in the future. This includes prepaid office rent and insurance
policies. Table 70 shows the prepaid expenses of each year.

Table 70.
CCMD Prepaid Expenses

Prepaid Expenses

2022 2023 2024 2025 2026 2027

182
Prepaid
₱ 980,523.97 1,421,699.98 1,481,002.06 1,542,223.70 1,565,004.60 1,579,785.76
Expenses

Prepaid
Expenses ₱ 980,523.97 2,402,223.95 3,883,226.01 5,425,449.71 6,990,454.31 8,570,240.06

(Accumulated)

4.2.2 Non-current Assets


Non-current assets are the assets that CCMD holds for more than a year
and whose value cannot be realized within an accounting year and cannot be easily
converted into cash. These assets are also known as fixed assets, longterm assets,
or hard assets. Moreover, these assets are needed to run the business but are not
expected to be sold or converted to cash. The non-current assets of CCMD are
equipment, furniture and fixtures, and intangible assets.

4.2.2.1 Equipment

Equipment are considered as non-current or long-term assets since


the machine and equipment acquired by CCMD have a lifespan of more
than a year. These equipment are necessary to operate the software and
the business in general. The acquisition of new equipment is done during
the pre-operations period and their respective reorder points, where the old
equipment are sold.

Table 71.
Equipment Expense
Equipments

Year 2022 2023 2024 2025 2026 2027

Cost of
Equipment
₱1,308,550.02 - 3,071.78 114,482.55 8,310.46 409,435.79
Sold Equipment 0.00 0.00 0.00 0.00 0.00 19,934.06

TOTAL ₱1,308,550.02 1,308,550.02 1,311,621.80 1,426,104.36 1,434,414.82 1,823,916.54

183
4.2.2.2 Furniture & Fixtures

As mentioned in Section 3.7.1 of the Technical Feasibility, the chosen office


space to locate the KUALA Analytics Group headquarters has a Vanilla
Shell turnover condition. With that being said, the proponents still need to
provide necessary office renovations to create a workable office
environment. This includes adding partitions, doors, and other fixtures. The
table below shows the materials involved, the quantity needed for each,
and their respective costs.

Table 72.
Office Renovation Expense
Office Renovation Expense

Price Per Unit


(PHP)
Material Description Quantity Total Price (PHP)
Lights and Switches

MALCO LED Downlight


Pinlight LCS4330R-8 DL 29 ₱240.00 ₱6,960.00
Circular
Fluorescent
30W T9 9in. Warm
Lamp
White Circular 3000K 7 145.00 1,015.00
LED Strip 10M 12V LED Strip
Lights Lights
6 335.00 2,010.00
T5 LED (Wall 18W 4ft. Industrial Warm
Mounted) White 3000K
3 160.00 480.00
Firefly
Ecolum LED
3W Daylight / Warm
Light Bulb
White E27 4 169.00 676.00
Light
Switches and
Omni WWP-112 2 Gang
Plates
Plate 12 29.75 357.00
Doors, Walls, Concrete, and Nails

184
Carpenter Australia
Solid Door 40mm x
60cm x 210cm
Doors 11 ₱5,600.00 ₱61,600.00
Tempered 12mm thk Clear
Glass Door Tempered Glass Door
1 6,499.00 6,499.00
HardiFlex
Wall
Partitions
12mm x 4ft. x 8ft. 45 1,564.00 70,380.00
Frameless
Tempered
Glass
12mm thk Clear
Partition
Tempered Glass Wall 2 6,700.00 13,400.00
Portland
Cement
40kg per bag 9 265.00 2,385.00
HardiFlex 1-1/4in. 1 125.00 125.00

Nails

Galvanized
Nails
1-1/4in. 3 415.00 1,245.00
Paints

Epoxy PrIme 160 with


Hardener Grey 4L
Primer 5 ₱736.50 ₱3,682.50
Flat Late
Paints
Assorted Colors 4L 10 240.00 2,400.00

Plumbing

Plumbing
Pipes
PVC Pipes 2000 mm 8 ₱1,971.00 ₱15,768.00
Stainless Steel Floor
Drain
Floor Drain 1 49.50 49.50
Total ₱325,032.00

185
4.2.2.3 Intangible Assets

Licensing & Registration


Like every other operational business, it is essential for KUALA Analytics
Group to be able to obtain the legal requirements that are needed to run its
service. Although most of the licenses are acquired during preoperation
stages, there are annual renewal costs for a few of these licenses. The
table below illustrates the licensing and registration expenses for the
business.

Table 73.
Annual Licensing & Registration Expense
Licensing and Registration Expense

2022 2023 2024 2025 2026 2027

Intangible
Assets ₱ 11,550.00 14,050.00 14,050.00 14,050.00 14,050.00 14,050.00

Intangible
Assets ₱ 11,550.00 25,600.00 39,650.00 53,700.00 67,750.00 81,800.00
(Accumulated)

4.2.2.4 Accumulated Depreciation

The sum of all depreciation that has been recorded since an asset was
first used by a company up until a particular date is known as accumulated
depreciation. It essentially refers to the entire amount of depreciation that
has occurred over the useful life of an item. The table below shows the
accumulated depreciation expense from the year 2022 to 2027.

186
Table 74.
Accumulated Depreciation
Accumulated Depreciation

Year
Total
2022 -₱122,423.88

2023 -306,059.71

2024 -490,060.31

2025 -691,068.67

2026 -893,875.43

2027 -1,111,992.73

4.2.3 Liabilities
4.2.3.1 Value Added Tax (VAT) Payable
For every successful service sale from consumers, CCMD pays the
government a uniform VAT rate of 12%. The gross sales are obtained from
the total sales (licensing and membership fees from consumers with 12%
VAT) of the company, while the net sales are the total sales without the VAT.
The VAT payable, which the company needs to pay to the Bureau of Internal
Revenue (BIR), is calculated by dividing net VAT by 4.

Table 75.
VAT Payable Calculation
Value Added Tax (12%)

2023 2024 2025 2026 2027

Gross Sales ₱22,754,233.60 ₱23,208,057.60 ₱26,742,987.35 ₱28,449,433.33 ₱29,860,145.00

Net Sales ₱20,316,280.00 ₱20,721,480.00 ₱23,877,667.28 ₱25,401,279.76 ₱26,660,843.75

Net VAT ₱2,437,953.60 ₱2,486,577.60 ₱2,865,320.07 ₱3,048,153.57 ₱3,199,301.25

VAT Paid ₱1,828,465.20 ₱2,474,421.60 ₱2,770,634.46 ₱3,002,445.20 ₱3,161,514.33

VAT Payable ₱609,488.40 ₱621,644.40 ₱716,330.02 ₱762,038.39 ₱799,825.31

187
4.2.3.2 Loans Payable
Loans payable are the company’s loan debt that has not been paid
yet. Since CCMD would be inquiring about a bank loan that is payable in 5
years with 1.89% compound interest monthly, the company will have to pay
a certain amount before the deadline. Moreover, the bank loan that CCMD
would be borrowing is a total of ₱7,500,000.00.

Table 76.
Loans Payable Amortization Schedule
Amortization Schedule

Year Principal Amount Paid Interest Total Principal Balance

2023 ₱910,425.79 1,889,446.90 2,799,872.69 ₱6,589,574.21

2024 1,139,785.94 1,660,086.74 2,799,872.69 5,449,788.27

2025 1,426,927.95 1,372,944.74 2,799,872.69 4,022,860.32

2026 1,786,408.56 1,013,464.13 2,799,872.69 2,236,451.76

2027 2,236,451.77 563,420.91 2,799,872.69 -

4.2.4 Equity
The equity of the company comprises capital and retained earnings. Capital, which
is used to start the business, has a yearly value of ₱7,500,000.00, while the value
for retained earnings is obtained from the income statement. The total equity of the
company can also be calculated by subtracting the total assets from the total
liabilities.

Table 77.
Total Equity of CCMD
Equity

2022 2023 2024 2025 2026 2027

Capital ₱7,500,000.00 7,500,000.00 7,500,000.00 7,500,000.00 7,500,000.00 7,500,000.00

Retained
Earnings -₱11,959,601.73 -11,152,854.77 -9,729,853.66 -6,386,781.90 -1,964,877.75 3,472,271.89

188
Total
Equity -₱4,459,601.73 -3,652,854.77 -2,229,853.66 1,113,218.10 5,535,122.25 10,972,271.89

4.3 Total Project Cost


It is important to note how much the estimated total project cost would be to have proper
cost management. Otherwise, the project may yield negative results financially, especially
in the long run. CCMD’s total project cost is obtained from the total costs and expenses
found in the company’s cash flow statement. Table 78 below shows the total project cost
during CCMD’s preoperative stages.

189
Table 78.
Total Project Cost for the Year 2022
EXPENSES 2022

Cash Flows From Operating Activities

Cash Received from Revenues -

Cash Paid for Value Added Tax -

Cash Paid for Salaries -₱8,256,939.77

Cash Paid for Software Development -₱5,155.11

Cash Paid for Machine Maintenance -

Cash Paid for Rent -₱727,200.00

Cash Paid for Auxiliary Maintenance


Expense

Cash Paid for Training -

Cash Paid for Advertising -₱1,115,000.00

Cash Paid for Utilities -₱1,665,931.73

Cash Paid for Miscellaneous -₱5,000.00

Cash Paid for Supplies -₱79,378.50

Cash Paid for Income Tax -

Cash Paid for Prepaid Expenses -₱980,523.97

Output VAT -

Net Cash From Operating Activities -₱12,835,129.07

Cash Flows From Investing Activities


Cash Paid for Intangible Assets -₱11,550.00

Cash Paid for Equipment -₱1,308,550.02

Cash Paid for Furniture & Fixtures -₱325,032.00

190
Cash Received from Sold Equipments -

Net Cash From Investing Activities -₱1,645,132.02

TOTAL PROJECT COST -₱14,480,261.09

4.4 Financing Plan and Sources

Given that CCMD is a startup enterprise that specializes in the provision of health
information system services to healthcare facilities in Cebu, it will require sourcing
adequate funds from reliable sources. During the preoperative stage and the first five
years of operations, the project will be financially supported by the following sources:

Partnership Contributions

Partnership contributions refer to the amount of funds that each business


partner gives to the business or partnership. CCMD’s 5 business partners will each
contribute ₱1,500,000.00, amounting to a total capital of ₱7,500,000.00 for the
preoperational stage of the business. This capital will be the same for the next 5
years of operations.

Reinvestment of Retained Earnings

Profits earned at the end of each year will be reinvested into the business.
The reinvested profits will be used to further improve the business operations,
expand the business, or pay off any existing debts.

Bank Loans

Loans from banks will be filed to support the total amount of funds needed
to run the business pre-operations. A total of ₱7,500,000.00 will be loaned from the
bank which will be payable in 5 years with a 1.89% compound interest monthly.
The equipment purchased will be used as collateral for the bank to approve the
loan.

191
4.5 Financial Statements
4.5.1 Cash Flow Statement
The cash flow statement indicates how changes in the balance sheet and income
statement affects cash and cash equivalents. Furthermore, it breaks the analysis
down into operating, investing, and financing activities. This statement
demonstrates CCMD’s ability to operate in the short and long term depending on
how cash goes into and out of the business. Through this, investors can evaluate
the company’s profitability and long-term future outlook.

Table 79.
Cash Flow Statement

192
4.5.2 Income Statement
The income statement indicates the company’s financial performance by
summarizing all income and expenses incurred by the company. It determines
profitability by showing the net income and loss by accounting all relevant
information such as the operating expenses and such. From this financial
statement, decisions such as increasing production capacity, shutting down certain
departments, and the like can be made.

Table 80.
Income Statement

4.5.3 Balance Sheet


The company’s balance sheet indicates the company’s financial position by
subtracting the total liabilities and shareholders equity from the total assets. It also
refers to the company’s ability to meet financial obligations and understand how
the company is doing over time. Aside from that, you are able to compare your
business with other competitors using debt-to-equity and quick ratios.

193
Table 81.
Balance Sheet

4.6 Financial Ratios Analysis


4.6.1 Net Profit Margin
Net profit margin measures how much profit is generated as a percentage
of revenue or simply put, it measures a company’s profitability. The net profit margin
indicates the company’s ability to convert sales into actual profit. By rule of thumb,
a high net profit margin is 20% or up. Although the 20% net profit margin is only

194
visible in the year 2027, the consistent increase in the said margin over the 5-year
operating period shows strong promise that the company is in a good position to
maintain high margins in the years to come.

Table 82.
Net Profit Margin
Net Profit Margin

2022 2023 2024 2025 2026 2027

Net Income -₱11,959,601.73 806,746.96 1,423,001.11 3,343,071.76 4,421,904.15 5,437,149.64

Sales - 20,316,280.00 20,721,480.00 23,877,667.28 25,401,279.76 26,660,843.75

NET PROFIT
MARGIN
- 0.04 0.07 0.14 0.17 0.20

4.6.2 Return on Assets (ROA)


A company’s return on assets reflects how much profit a company can
generate from its assets. It portrays the company’s ability to maximize the use of
their resources as listed in the balance sheet in generating profit. Generally, the
higher the return on assets, the more efficient the company is. The company
generated the highest ROA in 2025 or its third year of operations with 0.57 or 57%.
With this, the company recognizes the potential of improving its ROA in the years
to come as minor decreases in the ROA are observed in the years 2026 and 2027.

Table 83.
Return on Assets
Return on Assets (ROA)

2022 2023 2024 2025 2026 2027

Net Income -₱11,959,601.73 ₱824,425.46 ₱1,433,880.16 ₱3,357,912.16 ₱4,427,430.68 ₱5,441,991.92

Total Assets ₱3,040,398.27 ₱3,563,886.34 ₱3,870,136.55 ₱5,895,806.38 ₱8,582,536.88 ₱11,825,863.97

ROA -3.93 0.23 0.37 0.57 0.52 0.46

195
4.6.3 Return on Equity (ROE)
Similar to a company’s return on assets, the return on equity indicates the
company’s profitability with relation to its equity. In other words, it represents the
company’s ability to generate profit with respect to the investments pooled in by
shareholders. When analyzing the ROE, a 15-20% margin would be considered
good. The company obtained the highest ROE in its third year of operations with a
300% margin, while a good ROE is also maintained in the years 2026 and 2027
.

Table 84.
Return on Equity
Return on Equity (ROE)

2022 2023 2024 2025 2026 2027

Net Income -₱11,959,601.73 ₱806,746.96 ₱1,423,001.11 ₱3,343,071.76 ₱4,421,904.15 ₱5,437,149.64

Equity -₱4,459,601.73 -₱3,652,854.77 -₱2,229,853.66 ₱1,113,218.10 ₱5,535,122.25 ₱10,972,271.89

ROE 2.68 -0.22 -0.64 3.00 0.80 0.50

4.6.4 Current Ratio


The current ratio of a company signifies its ability to pay short-term dues or
obligations, usually those that must be settled within a year. This is an important
metric for investors to determine whether a company can pay current debts using
their assets. Since a good current ratio is generally within the range of 1.2 to 2, the
current ratios in the years 2026 and 2027 can be considered as generally
acceptable. Furthermore, the current ratio seems to increase year by year which
shows significant promise for the years to come.

Table 85.
Current Ratio
Current Ratio

2022 2023 2024 2025 2026 2027

Current Assets ₱1,517,690.13 ₱2,210,764.02 ₱2,683,893.06 ₱4,782,038.70 ₱7,649,215.51 ₱10,707,108.16

196
Current
Liabilities
₱7,500,000.00 ₱7,199,062.61 ₱6,071,432.67 ₱4,739,190.34 ₱2,998,490.15 ₱799,825.31
CURRENT
RATIO
- 0.31 0.44 1.01 2.55 13.39

4.6.5 Leverage Ratio


The leverage ratio indicates how much of the capital of a business comes
from debt. It reflects the company’s financial responsibility in settling debts, thus
indicating if it is a wise decision to invest in the said business. A leverage ratio of
less than 1.0 or 100% represents minimal risk for potential investors. Thus, having
a leverage ratio of 0.54 and 0.07 in the fourth and fifth year of operations is ideal.

Table 86.
Leverage Ratio
Leverage Ratio

2022 2023 2024 2025 2026 2027

Liabilities ₱7,500,000.00 ₱7,199,062.61 ₱6,071,432.67 ₱4,739,190.34 ₱2,998,490.15 ₱799,825.31

Equity -₱4,459,601.73 -₱3,635,176.27 -₱2,201,296.11 ₱1,156,616.05 ₱5,584,046.73 ₱11,026,038.65

DEBT TO
EQUITY
RATIO
- -1.98 -2.76 4.10 0.54 0.07

4.7 Cash Flow Metrics


4.7.1 Payback Period
The payback period is the amount of time it would take for the company to
breakeven from the initial investment. The payback period is calculated by getting
the cumulative income throughout the years of operation.

Table 87.
Payback Period
Payback Period

Year Net Income Cumulative Income

197
2022 -₱11,959,601.73 -₱11,959,601.73

2023 824,425.46 -11,135,176.27

2024 1,433,880.16 -9,701,296.11

2025 3,357,912.16 -6,343,383.95

2026 4,427,430.68 -1,915,953.27

2027 5,441,991.92 3,526,038.65

The company initially invested Php 7,500,000.00. As shown in the table


above, the company only returned roughly 47.01% of its initial investment in its fifth
year of operation.

4.7.2 Return on Investment


The Return on Investment (ROI) is a measure of the probability and
efficiency of the company from an investment in relation to the initial investment.
The formula below is used to compute this.

Table 88.
Return on Investment
Return on Investment

Year Net Income Return of Investment

2022 -₱11,959,601.73 -159.46%

2023 806,746.96 10.76%

2024 1,423,001.11 18.97%

2025 3,343,071.76 44.57%

2026 4,421,904.15 58.96%

2027 5,440,649.64 72.54%

2028 10,561,774.70 140.82%

For the first year of operations, the company is shown to be unprofitable due to
the startup costs which resulted in a negative operating income. The ROI is

198
projected to increase from -159.46% in 2022 to 72.50% in 2027, indicating a
longterm upward trend in the company’s profitability and operating cost in the
succeeding years. Based on the projected ROI, the company will be able to return
about 140.82% of its initial investment in 2028.

4.8 Evaluation
The financial aspect of the study was examined in this chapter by assessing the
startup costs, operating expenses, projected cash flow, and determining the return on
investment for the proposed business, Cebu Centralized Medical Database. The income
statement, balance sheet, and statement of cash flows were prepared and projected
based on five-year estimates of costs and revenues to outline any financial risks and
evaluate if the company would be sustainable throughout the projection of five years.

The financial ratios were thoroughly analyzed in order to gain insight into the company’s
liquidity, operational efficiency and profitability to better understand the trajectory of
operations and see how the company is doing competitively in relation to its competitors.
Based on the results of the financial ratios, the company has the capacity of paying off its
debts which can be interpreted in the increasing trend in the liquidity ratio and the
decreasing trend in the leverage ratios. Even though the company will incur losses in its
initial year of operations, the succeeding years indicate a long-term upward trend in the
company's profitability, which may more than make up for those losses. The company is
in a good position to maintain high profit margins in the years to come since it has the
ability to effectively minimize operational cost while increasing its profitability, which is
shown by the constant increase in the net profit margin. Additionally, this shows potential
investors that the company is qualified enough to receive new credit for its future plan and
that it offers minimal risks over time.

Based on the analysis of the study’s financial aspect which were based on the presented
ideas from the marketing and technical phase, the proponents were able to establish that
Cebu Centralized Medical Database is a financially feasible business. As what was
projected in the financial phase, the company will be able to financially sustain and grow
throughout the following years.

199
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204
APPENDICES

Appendix A: Transmittal Letter

Appendix B: Complete List of Licensed Hospitals in Cebu (as of March 2022)


Ownership Major Service
Classification Capability
Name of Hospital

CEBU CITY MEDICAL CENTER Government Level 1

TOLEDO CITY GENERAL HOSPITAL Government Level 1

DR. ILDEFONSO ALCANTARA MEMORIAL HOSPITAL Private Level 1

CEBU PROVINCIAL HOSPITAL (DANAO CITY) Government Level 1

CEBU PROVINCIAL HOSPITAL (CARCAR CITY) Government Level 1

AMOSUP SEAMEN'S HOSPITAL - CEBU Private Level 2

SAINT VINCENT GENERAL HOSPITAL CEBU, INC. Private Level 2

ISIDRO KINTANAR MEMORIAL HOSPITAL Government Level 1

CARMEN COPPER CORPORATION HOSPITAL Private Level 1

ADVENTIST HOSPITAL - CEBU, INC. Private Level 2

BOGO-MEDELLIN MEDICAL CENTER Private Level 1

PERPETUAL SUCCOUR HOSPITAL OF CEBU, INC. Private Level 3

CEBU PUERICULTURE CENTER AND MATERNITY HOSPITAL Private Level 1

CHONG HUA HOSPITAL Private Level 3

CARDINAL ROSALES MEMORIAL HOSPITAL Private Level 1

205
MACTAN DOCTORS HOSPITAL, INC. Private Level 2

CEBU SOUTH GENERAL HOSPITAL Private Level 2

CEBU DOCTORS' UNIVERSITY HOSPITAL, INC. Private Level 3

VISAYAS MED-CEBU Private Level 3

CEBU PROVINCIAL HOSPITAL (BOGO CITY) Government Level 1

CEBU PROVINCIAL HOSPITAL (BALAMBAN) Government Level 1

LAPU-LAPU CITY HOSPITAL Government Level 1

ST. ANTHONY MOTHER AND CHILD HOSPITAL Government Level 1

CAMP LAPULAPU STATION HOSPITAL, CENTCOM, AFP Government Level 1

DEIPARINE COMMUNITY HOSPITAL Private Level 1

CEBU NORTH GENERAL HOSPITAL Private Level 2

DR. IGNACIO M. CORTES GENERAL HOSPITAL, INC Private Level 2

CEBU (VELEZ) GENERAL HOSPITAL, INC. Private Level 3

CEBU SOUTH MEDICAL CENTER Government Level 1

VICENTE GULLAS MEMORIAL HOSPITAL, INC. Private Level 2

SOUTHWESTERN UNIVERSITY MEDICAL CENTER Private Level 3

VICENTE SOTTO MEMORIAL MEDICAL CENTER Government Level 3

EVERSLEY CHILDS SANITARIUM AND GENERAL HOSPITAL Government Level 1

206
WOMEN'S AND CHILDREN'S COMMUNITY HOSPITAL Private Level 1

MENDERO MEDICAL CENTER Private Level 2

CHONG HUA HOSPITAL MANDAUE Private Level 2

UNIVERSITY OF CEBU MEDICAL CENTER, INC. Private Level 2

ALLEGIANT REGIONAL CARE HOSPITALS, INC. Private Level 2

ALLIED CARE EXPERTS (ACE) MEDICAL CENTER - CEBU,


INC.
Private Level 2

MAAYO MEDICAL CLINIC CORPORATION Private Level 1

Appendix C: Survey Questionnaire


Hello! We are 3rd Year Industrial Engineering students of the University of San Carlos,
and we are currently conducting a feasibility study on a web-based software called Cebu
Centralized Medical Database (CCMD). CCMD allows hospitals all over Cebu to input and
retrieve data from a single database at any time. Doing so drastically improves emergency
response especially during situations where lives are at stake. The purpose of this survey
is to understand the demand for our software, evaluate its market, and select which
features to embed. Please do note that this survey is for academic purposes only.
Confidentiality will be held to an utmost level, as all answers will be treated with anonymity.
Your honesty and response would be very much appreciated. Thank you very much for
your time and participation.

1. What is the name of your medical institution? ____________________


2. What is the current system that your institution is utilizing for storing medical
records?
○ Electronic
○ Paper-based
○ Mixed
○ Other (pls. specify): ___________________
3. If your answer to the previous question is electronic or mixed, what is the name of
the software application you are using?
_______________________________
4. Do you think that having a centralized medical database in Cebu can help improve
better emergency responses in medical institutions?
○ Yes

207
○ No
5. If there was a web-based electronic medical record system that could collect, store,
and access general patient information (patient profile and medical abstracts) from
all public and private hospitals in Cebu, such as Cebu Centralized Medical
Database (CCMD), would you be willing to avail of such a service?
○ Yes
○ No
6. In the table listed below, check ‘YES’ or ‘NO’ for each row if you would want the
following added *features integrated into our service. (Check all that applies)

YES NO

*Provide efficient access to more specific patient information


(patient diagnoses, immunization records, laboratory results, ● ●
etc.)

*Track patient referrals ● ●

*Billing integration ● ●

*Appointment/consultation schedule and reminder feature ● ●

*Medication tracking and e-prescriptions ● ●

*Inventory management ● ●

7. Rank the following features according to its benefit or convenience. (1 being the
most important and 6 being the least important)

Feature Rate

*Provide efficient access to more specific patient information (patient diagnoses,


immunization records, laboratory results, etc.)

*Track patient referrals

*Billing integration

*Appointment/consultation schedule and reminder feature

*Medication tracking and e-prescriptions

*Inventory management

8. What other added features (aside from the ones mentioned above) would you want
in our service? ____________________________

208
9. If you were to avail our service, how often would you prefer to renew it?
○ Monthly
○ Quarterly
○ Semi-annually
○ Annually
10. Based on your preferred renewal frequency, kindly encircle how much would you
be willing to pay per license? (Only answer the column of your preferred frequency
of payment)

Monthly Quarterly Semi-annually Annually

₱1,000 ₱2,750 ₱5,000 ₱9,500

₱2,000 ₱5,500 ₱10,000 ₱19,000

₱3,000 ₱8,250 ₱15,000 ₱28,500

₱4,000 ₱11,000 ₱20,000 ₱38,000

₱5,000 ₱13,750 ₱25,000 ₱47,500

11. After purchasing, how would you prefer to acquire or download our service?
○ CD/DVD
○ Flash drive (USB)
○ Official website
○ Others: ____________
12. In what social media platform would you like to know about our service launch?
○ Facebook
○ Instagram
○ Twitter
○ YouTube
○ TikTok
○ Others: ____________
○ N/A
13. In what traditional media platform would you like to know about our service launch?
○ TV Commercials
○ Radio
○ Newspaper
○ Magazine
○ Billboard
○ Flyer
○ Others: _____________
○ N/A

209
Appendix D: Survey Results
Respondents’ Current Medical Record System

Respondents’ Current EMR (for respondents that answered electronic or mixed)

Respondents Agree to the Need of a Centralized Medical Database to Improve Medical


Emergency Response

Respondents’ Willingness to Avail CCMD

210
Respondents’ Preferred CCMD Features

Average of Respondents’ Ranking of Each Feature (according to benefit)

Respondents’ Other Preferred Features


FEATURE COUNT

Insurance Information 1

211
Network with Government Health Programs 2

Tracker for Available Physicians 1

Financial Reports 1

E-diagnostics 1

Auditable 1

Consolidate all DOH Reports 1

Security Features on User Access 2

Autogenerate Reports 1

Printable Forms 1

Respondents’ Preferred Renewal Frequency

Respondents’ Willingness to Pay (Annual Basis)

Respondents’ Preferred Method of Downloading CCMD

212
Respondents’ Preferred Social Media Platform for CCMD Promotion

Respondents’ Preferred Traditional Media Platform for CCMD Promotion

Appendix E: Historical Data on the Number of Licensed Hospitals in Cebu

213
Year Number of Licensed Hospitals
in Cebu

2013 28

2017 33

2022 40

Appendix F: Demand Calculation

1. Projected Population
Step 1: Make use of Linear Regression method since it was deemed to be of least
error.
Step 2: Identify the total number of licensed hospitals in at least three different
periods.
Step 3: Find for the slope and y-intercept of the matrix using Microsoft Excel. 𝑆𝑙𝑜𝑝𝑒
= 1.336
𝑌 − 𝑖𝑛𝑡𝑒𝑟𝑐𝑒𝑝𝑡 = −2661.623
Step 4: Use this formula:
𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑 𝑃𝑜𝑝𝑢𝑙𝑎𝑡𝑖𝑜𝑛&’#( * = 1.336(𝑌𝑒𝑎𝑟 𝑥) −
2661.623

Year Calculation Number of Licensed


Hospitals in Cebu

2023 𝑃𝑃 = 1.336(2023) − 2661.623 42

2024 𝑃𝑃 = 1.336(2024) − 2661.623 43

2025 𝑃𝑃 = 1.336(2025) − 2661.623 44

214
𝑃𝑃 = 1.336(2026) − 2661.623 46

2026

2027 𝑃𝑃 = 1.336(2027) − 2661.623 47

2. Demand Factors
Step 1: Identify the frequency of demand for each Feature X from the survey
results.
Step 2: Identify the total number of survey respondents.
Step 3: Use this formula:
𝐷𝑒𝑚𝑎𝑛𝑑 𝐹𝑎𝑐𝑡𝑜𝑟 𝑌 =
+(’,-’./& >’[email protected]’.2?

Feature Frequ Calculation Demand Factor


ency

Efficient Access to Specific 23 0.92


Patient Information 𝐷𝐹 =

Patient Referral Tracking 24 0.96


𝐷𝐹 =

Billing Integration 24 0.96


𝐷𝐹 =

Appointment/Consultation 25 1.00
Schedule and Reminder 𝐷𝐹 =

Medication Tracking and 24 0.96


Eprescriptions 𝐷𝐹 =

Inventory Management 24 0.96


𝐷𝐹 =

215
3. Projected Demand per Feature
Step 1: Utilize the results of ‘Projected Population’ and ‘Demand Factors’.
Step 2: Use the formula:
𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑 𝐷𝑒𝑚𝑎𝑛𝑑 𝑓𝑜𝑟 𝐹𝑒𝑎𝑡𝑢𝑟𝑒
𝑋 = 𝐷𝑒𝑚𝑎𝑛𝑑 𝐹𝑎𝑐𝑡𝑜𝑟 𝑌 ∗
𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑 𝑃𝑜𝑝𝑢𝑙𝑎𝑡𝑖𝑜𝑛

Example: For Billing Integration on year 2023,


𝑃𝐷 = 0.96 ∗ 42
𝑃𝐷 = 41
2023 2024 2025 2026 2027

Efficient Access to Specific


Patient Information
39 40 41 43 44

Patient Referral Tracking 41 42 43 45 46

Billing Integration 41 42 43 45 46

Appointment/Consultation
Schedule and Reminder
42 43 44 46 47

Medication Tracking and


Eprescriptions
41 42 43 45 46

Inventory Management 41 42 43 45 46

4. Factor Rating
Step 1: Identify the results of the factor rating question in the survey.
Step 2: Tally the frequency of the scoring per feature.

216
Step 3: Use the formula:
A

𝑇𝑜𝑡𝑎𝑙 𝑆𝑐𝑜𝑟𝑒 = \ 𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦" ∗


𝑊𝑒𝑖𝑔ℎ𝑡𝑒𝑑𝑉𝑎𝑙𝑢𝑒"
"$%

; where i = rank and the values of 𝑊𝑒𝑖𝑔ℎ𝑡𝑒𝑑𝑉𝑎𝑙𝑢𝑒"


are:

i Weighted Value

1st 6

2nd 5

3rd 4

4th 3

5th 2

6th 1

Step 4: Calculate.

Example: For Billing Integration’s Total Score,


𝑇𝑜𝑡𝑎𝑙 𝑆𝑐𝑜𝑟𝑒 = (1 ∗ 6) + (9 ∗ 5) + (6 ∗ 4) + (4 ∗ 3) + (2 ∗
2) + (3 ∗ 1)
𝑇𝑜𝑡𝑎𝑙 𝑆𝑐𝑜𝑟𝑒 = 94
Rank (Weight)
Total
Feature
1 (6) 2 (5) 3 (4) 4 (3) 5 (2) 6 (1) Score

Efficient Access to… 19 2 0 0 1 3 129

Patient Referral Tracking 0 8 7 4 6 0 92

Billing Integration 1 9 6 4 2 3 94

217
2 4 3 8 4 4 80
Appointment/Consultation
Reminder….

0 1 8 5 8 3 71
Medication Tracking and...

Inventory Management 3 1 1 4 4 12 59

Appendix G: Supply Calculation


Step 1: Supply Factor using Equation X
𝑆𝑢𝑝𝑝𝑙𝑦 𝐹𝑎𝑐𝑡𝑜𝑟 𝑋
𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦 𝑜𝑓 𝑆𝑢𝑝𝑝𝑙𝑦 𝑓𝑜𝑟 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋 𝑜𝑓
𝐸𝑀𝑅 𝑌
=
𝑇𝑜𝑡𝑎𝑙 𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓 𝐻𝑜𝑠𝑝𝑖𝑡𝑎𝑙𝑠 𝑆𝑢𝑝𝑝𝑙𝑖𝑒𝑑 𝑏𝑦 𝐶𝑜𝑚𝑝𝑒𝑡𝑖𝑡𝑜𝑟𝑠
∗𝑛

; 𝑤ℎ𝑒𝑟𝑒𝑛 = 1 𝑖𝑓 𝐸𝑀𝑅 𝑌 ℎ𝑎𝑠 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋


𝑛 = 0 𝑖𝑓 𝐸𝑀𝑅 𝑌 𝑑𝑜𝑒𝑠 𝑛𝑜𝑡 ℎ𝑎𝑣𝑒 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋

Bizbox Comlogik iHOMIS eHATID LGU CHITS

Supply Supply Supply Supply Supply


Factor Factor Factor Factor Factor
FREQ FREQ FREQ FREQ FREQ

= 6/23 = 4/23 =9/23 =2/23 =2/23


Feature 1 6 = 0.2609 4 =0.1739 9 =0.3913 2 =0.087 2 =0.087

Feature 2 0 0 0 0 9 0.3913 0 0 2 0.087

Feature 3 6 0.2609 4 0.1739 9 0.3913 0 0 0 0

Feature 4 0 0 0 0 0 0 0 0 0 0

Feature 5 0 0 0 0 9 0.3913 2 0.087 0 0

218
Feature 6 6 0.2609 4 0.1739 9 0.3913 0 0 0 0

Step 3: Calculate Total Projected Supply of Feature X for each EMR using Equation X.
Use the Projected Population data from the Demand Computations

𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑 𝑆𝑢𝑝𝑝𝑙𝑦 𝑜𝑓 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋 = 𝑆𝑢𝑝𝑝𝑙𝑦


𝐹𝑎𝑐𝑡𝑜𝑟 𝑜𝑓 𝐹𝑒𝑎𝑡𝑢𝑟𝑒 𝑋 ∗ 𝑃𝑟𝑜𝑗𝑒𝑐𝑡𝑒𝑑
𝑃𝑜𝑝𝑢𝑙𝑎𝑡𝑖𝑜𝑛

Feature 1
2022 2023 2024 2025 2026 2027

Bixbox Projected Supply = = 0.2609 * = 0.2609 * 43 = 0.2609 * = 0.2609 * = 0.2609 *


Supply Factor * 42 = 11 44 46 47
Projected Population = 11 = 12 = 12 = 13
= 0.2609 * 40 = 11

Comlogik 7 8 8 8 8 9

iHOMIS 16 17 17 18 18 19

eHATID 4 4 4 4 4 5
LGU

CHITS 4 4 4 4 4 5

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Appendix H: Supply-Demand Gap Calculation
Step 1: Tabulate the demand for each feature based on survey results.
Feature 1 Feature 2 Feature 3 Feature 4 Feature 5 Feature 6

2022 37 39 39 40 39 39

2023 39 41 41 42 41 41

2024 40 42 42 43 42 42

2025 41 43 43 44 43 43

2026 43 45 45 46 45 45

2027 44 46 46 47 46 46

Step 2: Tabulate the supply for each feature based on the supply equation
Feature 1 Feature 2 Feature 3 Feature 4 Feature 5 Feature 6

2022 42 16 38 0 20 38

2023 44 17 39 0 21 40

2024 44 17 40 0 21 41

2025 46 18 42 0 22 42

2026 46 18 42 0 22 42

2027 51 19 46 0 24 46

Step 3: Plot the data points for supply and demand on the graph

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Appendix I: Annual Demand of CCMD Calculations

Step 1: Find the ratio of government to private hospitals of the current year
2022 Population

Government Private Total

13 27 40

Percentage of
Total
0.325 0.675

Step 2: Identify the number of government and private hospitals surveyed in the study
(sample population)
Surveyed Hospitals

Government Private Total

8 17 25

Step 3: Identify the number of government and private hospitals who voted “Yes” in their
willingness to avail of CCMD Service, and calculate their respective percentages to the sample
population
Survey Results (Yes)

Government Private

8 14

1.00 0.82 Percentage

Step 4: Identify the projected population of Cebu hospitals for the next 5 years
Projected Population

2023 42

2024 43

2025 44

2026 46

2027 47

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Step 5: Multiply the values of ‘Step 1’ to the corresponding values in ‘Step 4’ for every year.

2023 Population

Government Private Total

14 28 42

2024 Population

Government Private Total

14 29 43

2025 Population

Government Private Total

14 30 44

2026 Population

Government Private Total

15 31 46

2027 Population

Government Private Total

15 32 47

Step 6: With the values obtained in ‘Step 5’, multiply them with the values in ‘Step 3’
2023 Total Demand

Government Private Total

14 23 37

2024 Total Demand

Government Private Total

14 24 38

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2025 Total Demand

Government Private Total

14 25 39

2026 Total Demand

Government Private Total

15 26 41

2027 Total Demand

Government Private Total

15 26 41

Appendix J: Documentation of Actual Surveying of Hospitals

Visiting the Provincial Health Office to Obtain Signed Letter of Approval

Preparing Envelopes Containing Printed Survey Forms for the Hospitals

The Proponents Visiting a Hospital in Fuente Osmeña

The Proponents Visiting a Hospital in J. Urgello St.

The Proponents Visiting a Hospital in Basak San Nicolas

The Proponents Visiting a Hospital in N. Bacalso Avenue

223
224
Appendix K: CCMD Contract with Medical Institution Template

CEBU CENTRALIZED MEDICAL DATABASE LICENSE AGREEMENT


WITH
“NAME OF HOSPITAL”

THIS CEBU CENTRALIZED MEDICAL DATABASE LICENSE AGREEMENT is


made and entered into this _____ day of , 20___, by and between KUALA ANALYTICS
GROUP (“KUALA Analytics Grp.”), and ________________ (“Medical Institution”).

RECITALS

A. Medical Institution provides health care to patients in the Province of Cebu through
its locations and seeks to utilize information technology for maintenance of electronic
medical records for services rendered at those locations, specifically Cebu Centralized
Medical Database; and

B. Medical Institution provides health care services to patients in the Province of Cebu
who also receive services through other Cebu hospitals utilizing Cebu Centralized Medical
Database; and

C. Medical Institution is a Covered Entity as defined by the Data Privacy Act of 2012
(“RA 10173”); and

D. Medical Institution intends to protect the privacy and provide for the security of
protected health information pursuant to RA 10173, the Privacy Guidelines For The
Implementation of The Philippine Health Information Exchange, and the regulations
promulgated thereunder, and as may be amended from time to time (collectively, the
“Privacy and Security Regulations”); and

E. KUALA Analytics Grp. desires to provide access to Medical Institution to CCMD


solely to enable both parties to coordinate care and treatment for patients and enhance
the quality and efficiency of the services KUALA Analytics Grp. provides.

NOW, THEREFORE, in consideration of the premises, the mutual agreements and


covenants herein contained, and other good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto do hereby agree as
follows:

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1. DEFINITIONS
1.1 Disclose and Disclosure mean, with respect to PHI, the release, transfer,
provision of, access to, or divulging in any other manner of PHI outside of the internal
operations of the applicable KUALA Analytics Grp.

1.2 Electronic Medical Record (“EMR” or “CCMD”) means the Cebu Centralized
Medical Database electronic medical record system maintained by KUALA Analytics Grp.
that contains protected health information that is subject to protection under RA 10173 and
the Privacy Guidelines For The Implementation of The Philippine Health Information
Exchange.

1.3 Protected Health Information (“PHI”) means information, including


demographic
information, that (i) relates to the past, present, or future physical or mental health or
condition of an individual, the provision of health care to an individual, or the past, present,
or future payment for the provision of health care to an individual; (ii) identifies the
individual (or for which there is a reasonable basis for believing that the information can
be used to identify the individual); and (iii) is treated and/or admitted to Medical Institution.
PHI may be contained in other mediums including without limitation, electronic PHI, EMR,
paper records, audio, and video recording.

1.4 Use or Uses means, with respect to PHI, the sharing, employment, application,
utilization, examination or analysis of such PHI within KUALA Analytics Grp. internal
operations.

1.5 Other terms used, but not otherwise defined in this Agreement, shall have the
same meanings as those terms in RA 10173.

2. HOSPITAL OBLIGATIONS

2.1 Access. Subject to the terms and conditions of this Agreement, KUALA
Analytics Grp. grants Medical Institution non-transferable and non-exclusive access to
CCMD to permit the individuals listed right below:





● to electronically access and use CCMD solely for accessing patient
medical records in the EMR for purposes of coordinating care and treatment of patients of
Medical Institution. Medical Institution understands and warrants that such access and use
shall be limited to the access provided to Authorized Users through designated Worker
IDs and corresponding passwords and a second authentication factor, such as but not
limited to SMS, push notice, or physical token. Authorized Users shall be prohibited from
using any other Authorized User’s Worker IDs/password to access and/or use CCMD.

226
Authorized Users may not disclose, share, or transfer Worker IDs/passwords to
unauthorized parties, and shall not store Worker IDs/passwords in written form. Medical
Institution further acknowledges and understands and
acknowledges that KUALA Analytics Grp. may terminate individual Authorized Users’
access at any time for any reason without penalty, regardless of any effect such
termination may have on Medical Institution’s operations. Medical Institution shall ensure
that its Authorized Users shall personally enter all Worker IDs/passwords and two-factor
forms of identification when accessing the EMR and shall not attempt or take action to
circumvent such authentication measures through manual, automated or other means.

2.2 Equipment. Medical Institution acknowledges and agrees that any hardware,
software, network access, or other components necessary for Medical Institution to access
and use CCMD must be obtained separately by Medical Institution. KUALA Analytics Grp.
shall not be responsible for the procurement, installation, or maintenance of any such
components, and KUALA Analytics Grp. makes no representations or warranties regarding
the components whatsoever.

3. OUTSIDE ENTITY OBLIGATIONS

3.1 Permitted Use. KUALA Analytics Grp. shall make access to CCMD available
to Medical Institution and its Authorized Users to enable both parties to coordinate care
and treatment for patients and enhance the quality and efficiency of the services Medical
Institution provides (the “Permitted Purpose”). Medical Institutions shall ensure that its
Authorized Users shall use CCMD to access PHI that is necessary and used solely for the
Permitted Purpose. Medical Institutions shall ensure that Authorized Users do not use
CCMD for any other purpose.

3.2 Application for Use. Before accessing CCMD, Medical Institution shall require
each
Authorized User to acknowledge and sign the confidentiality statement (the
“Confidentiality
Statement”)which is incorporated herein by reference, as that form may be amended from
time to time. Medical Institution agrees to ensure that each Authorized User approved for
access under this Agreement adheres to the requirements of this Agreement and the
Confidentiality Statement. Each Authorized User shall also complete, in a form and in a
manner to be determined by KUALA Analytics Grp., training regarding the requirements
of provincial law as such requirements pertain to CCMD access.

3.3 Compliance. Medical Institution is responsible for ensuring compliance by


Medical Institution and its Authorized Users with the terms and conditions of this
Agreement and the requirements of all applicable state and federal laws and regulations
governing the use, access to, and disclosure of patient medical information, including state
and federal laws and regulations governing the use and access to mental health and
substance abuse disorder treatment records and HIV/AIDs treatment records (“Applicable
Laws”). Medical Institution shall not and shall ensure that its Authorized Users shall not,

227
Use or Disclose PHI accessed via the
CCMD in any manner that would constitute a violation of Applicable Laws, or that would
otherwise constitute a breach of this Agreement.

3.4 Notice of Discontinuance of Access. Medical Institution will notify KUALA


Analytics Grp. at 484-628-8151 within two (2) business days of the departure (employment
relationship or otherwise) or change in job functions of any Authorized User to ensure that
the Authorized User’s access is terminated as soon as possible.

3.5 Authorized User Validation. Medical Institution further agrees to validate on


an annual basis, that the Authorized Users continue to require access to CCMD and
continue to be employees or agents of Medical Institution. This annual revalidation shall
be completed based on the Authorized User’s date of account creation.

3.6 Audits. KUALA Analytics Grp. has the right, at Medical Institution’s sole cost
and expense, at any time, to monitor, audit, and review activities and methods in
implementing this Agreement in order to assure compliance therewith, within the limits of
Medical Institution’s technical capabilities.

3.7 Maintenance of Information Technology. Medical Institution warrants that it


shall
implement and maintain appropriate safeguards in accordance with the Data Privacy Act
Rules to prevent the Use or Disclosure of PHI in any manner other than as permitted by
this Agreement. Medical Institution warrants that it shall implement administrative,
physical, and technical safeguards that reasonably and appropriately protect the
confidentiality, integrity, and availability of PHI that it receives, maintains, or transmits from
KUALA Analytics Grp. as required by law. Medical Institutions shall not cause, directly or
indirectly, any malware or similar program to affect or infiltrate CCMD or KUALA Analytics
Grp.’s other information technology systems. Medical Institutions shall not attempt to
bypass any security or authentication method presented by KUALA Analytics Grp.

3.8 Training. Medical Institution is responsible for training and educating the
Authorized Users regarding their obligations under the Data Privacy Act. Medical
Institution will provide evidence of the training and education of the Authorized Users on
KUALA Analytics Grp.’s request.

3.9 Safeguards Against Unauthorized Use or Disclosure of PHI. Medical


Institution agrees that it will implement all appropriate safeguards to prevent unauthorized
Use or Disclosure of PHI.

3.10 Reporting Unauthorized Use or Disclosure of PHI.

3.10.1 Outside Entity shall report to KUALA Analytics Grp. any


unauthorized Use or Disclosure of PHI by Medical Institution, any
Authorized User, or any of its officers, directors, employees, contractors, or

228
agents or by a third party to which Medical Institution Disclosed PHI within
one (1) business day of becoming aware of such unauthorized Use or
Disclosure. Such notice shall be made to the following:

Information Security Staff KUALA


Analytics Grp.
Subangdaku. Mandaue City 6014
Phone Number: 484-628-4588

3.10.2 If at any time Medical Institution has reason to believe that PHI
accessed by an Authorized User pursuant to this Agreement may have
been accessed or Disclosed without proper authorization and contrary to
the terms of this Agreement, Medical Institution will immediately give
KUALA Analytics Grp. notice and take actions to eliminate the cause of the
impermissible use or disclosure.

3.11 Third Party Access. Medical Institution and its Authorized Users are
expressly prohibited from allowing any third-party entity, agent or subcontractor to access
the EMR via CCMD or otherwise.

3.12 Mitigation. Medical Institution shall mitigate, to the extent practicable, any
harmful effect that is known to Medical Institution of a Use or Disclosure of PHI by Medical
Institution or its Authorized Users in violation of the requirements of this Agreement.
Medical Institution shall work cooperatively with KUALA Analytics Grp. in mitigating and
preventing any further unauthorized Use or Disclosure of PHI.

3.13 Data Ownership. Medical Institution acknowledges and agrees that KUALA
Analytics Grp. own all rights, interests, and title in and to the PHI and other data contained
in the EMR and that such rights, interests, and title shall remain vested in KUALA Analytics
Grp. at all times. Medical Institution shall not compile, de-identify, aggregate, and/or
distribute analyses to third parties utilizing any data received from or created or received
on behalf of without express written permission from KUALA Analytics Grp..

3.14 Indemnification. Medical Institution agrees to indemnify, defend, and hold


harmless KUALA Analytics Grp., and their respective governing boards, officers,
employees, and agents, from and against any and all claims, costs, losses, damages,
liabilities, expenses, demands, and judgments, including litigation expenses and attorneys’
fees, which may arise from Medical Institution’s performance under this Agreement or
negligent acts or omissions of its Authorized Users, subcontractors, agents, or employees,
including, but not limited to, any costs, penalties, claims or damages arising from or
pertaining to a breach of this Agreement, or the violation of any provincial or local law
applicable to the Use, Disclosure, or protection of PHI subject to this Agreement. Such
indemnification shall include but shall not be limited to the full cost of any required notice
KUALA Analytics Grp. is required to provide to impacted individuals, including the costs to
retain an outside consulting firm, vendor or outside attorneys to undertake the effort.

229
4. TERM AND TERMINATION

4.1 Term. The initial term of this Agreement shall be one (1) year. Unless otherwise
terminated, this Agreement shall automatically renew for successive one (1) year terms
thereafter on the same terms and conditions.

4.2 Termination.
4.2.1 Either party may terminate this Agreement by providing thirty (30)
days’ prior written notice to the other party of its intent to terminate.

4.2.2 KUALA Analytics Grp. may terminate this Agreement immediately


upon giving written notice if KUALA Analytics Grp. determines, in its sole
discretion, that Medical Institution or its Authorized Officers, directors,
officers, employees, contractors, or agents have violated a material
provision of this Agreement.

5. MISCELLANEOUS

5.1 Covered Entity Status. KUALA Analytics Grp. and Medical Institution shall
comply in all material respects with the standards for privacy of individually identifiable
health information of the Data Privacy Act of 2012. Both parties recognize their status as
“covered entities” under RA10173 and agree to carry out their responsibilities under this
Agreement in accordance with such status.

5.2 No Referral Obligation. The parties acknowledge and agree that nothing
contained in this Agreement is conditioned on any requirement that either party make
referrals to, be in a
position to make or influence referrals to, or otherwise generate business for the other
party or any of the other party’s affiliates, and nothing contained in this Agreement shall
be interpreted to require or obligate either party to make referrals to, be in a position to
make or influence referrals to, or otherwise generate business for the other party or any
of the other party’s affiliates

5.3 Availability of Books and Records. Medical Institution agrees to make its
internal practices, books, and records relating to the Use and Disclosure of PHI received
from KUALA Analytics Grp., or created or received on behalf of KUALA Analytics Grp.,
available to the Secretary of the Philippine Department of Health (the “Secretary”) for
purposes of determining the both parties’ compliance with the RA 10173 standards.
Medical Institution promptly shall provide to KUALA Analytics Grp. a copy of any
documentation that Medical Institution provides to the Secretary.

5.4 Insurance. Each party shall maintain for its respective business, at its sole
expense,

230
policies of general liability and professional liability insurance, or self-insurance, in an
amount considered adequate for such businesses and deemed satisfactory to the other
party. In addition, each party shall maintain for its respective business, at its sole expense,
policies of insurance or self-insurance for workers compensation and property loss in an
amount considered adequate for such business and in accordance with any applicable
state statutory requirements and deemed satisfactory to the other party. Such policies shall
insure against any claim or claims for damages arising directly or indirectly in connection
with the acts or omissions of the respective party, its agents or employees pursuant to
performance under this Agreement. Each party shall provide, upon request of the other
party, applicable and valid certificates of insurance for any of the aforementioned policies
of insurance or self-insurance. Such policies shall include “cyber liability” insurance
coverage.

5.5 Entire Agreement. This Agreement and all Exhibits attached hereto, which are
hereby incorporated by reference, constitutes the entire understanding and agreement
between of the parties regarding access to CCMD and supersedes and replaces all prior
oral or written agreements, commitments, or understandings concerning the subject
matter provided for herein.

5.6 Governing Law. This Agreement shall be governed by and construed in


accordance with the laws of the Province of Cebu.

5.7 Assignability. Except as otherwise expressly provided in this Agreement,


Medical Institution may not assign any of its rights or obligations under this Agreement.

5.8 Amendment. This Agreement may be modified only by a subsequent written


amendment executed by the parties. The provisions in this Agreement may not be
modified by any attachment or letter agreement.

5.9 Waiver. Neither the waiver by any of the parties hereto of a breach of or a
default under any of the provisions of this Agreement, nor the failure of either of the parties,
on one (1) or more occasions, to enforce any of the provisions of this Agreement or to
exercise any right or privilege hereunder, will thereafter be construed as a waiver of any
subsequent breach or default of a similar nature, or as a waiver of any of such provisions,
rights or privileges hereunder.

5.10 Counterparts. This Agreement may be executed in counterparts, each of


which shall be deemed an original, but all of which together shall be deemed to be one
and the same agreement. A signed copy of this Agreement delivered by facsimile, email,
or other means of electronic transmission shall be deemed to have the same legal effect
as delivery of an original signed copy of this Agreement.

5.11 Notice. Any notices given under this Agreement shall be in writing and
delivered by overnight PH mail, postage prepaid, return receipt requested or by certified

231
PH. mail, return receipt requested, postage prepaid, or by LBC or another nationally
recognized courier service (billed to sender), addressed as follows:

If to Medical Institution:
[INSERT ADDRESS]

If to KUALA Analytics Grp.:


KUALA Analytics Grp.
Subangdaku. Mandaue City 6014
Phone Number: 484-628-4588
Attention: Information Security Staff

Notices shall be effective three (3) days after mailing if mailed. Addresses for notice may
be changed from time to time without requiring an amendment to this Agreement.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed
as of the day and year first above written.

"KUALA ANALYTICS GRP." "MEDICAL INSTITUTION"

_________________________________ __________________________________
Lance Ranier Tabel Printed Name and Signature
CEO

_______________________
______
Title of Signee

______________________________ _____________________________
Date Signed Date Signed

_____________________________
Name of Hospital

232
Appendix L: CCMD Contract with Medical Institution Employee Template

INDIVIDUAL CEBU CENTRALIZED MEDICAL DATABASE USER


AGREEMENT FOR HEALTHCARE OPERATIONS

THIS INDIVIDUAL CEBU CENTRALIZED MEDICAL DATABASE USER


AGREEMENT FOR HEALTHCARE OPERATIONS is entered into this ______ day of
____________________________, 20____, by and between KUALA ANALYTICS
GROUP (“KUALA Analytics Grp.”), and
__________________________________________________________(“User”).

W I T N E S S E T H: That;

WHEREAS, KUALA Analytics Grp. has implemented an electronic medical record


system (Cebu Centralized Medical Database) for inpatient and outpatient services
provided all over hospitals in Cebu including ___________ (hospital of employment)
(hereinafter referred to as “CCMD”); and

WHEREAS, User represents he/she has a need to have access to CCMD for
purposes of performing his/her job responsibilities; and

WHEREAS, KUALA Analytics Grp. and all hospitals licensed under CCMD have
certain obligations under provincial laws and private contract to protect the privacy and
security of confidential information relating to and maintained on CCMD; and

WHEREAS, as a condition of providing User with access to CCMD, KUALA


Analytics Grp. requires User to participate in certain training opportunities and agree to
certain restrictions on the use of CCMD specified herein; and

WHEREAS, User is willing to agree to these restrictions as a condition of using


CCMD.

NOW, THEREFORE, for good and valuable consideration, the receipt and
adequacy of which hereby is acknowledged, the parties agree as follows:

1. Confidential Information: As used herein, “Confidential Information” includes any


information, regardless of the manner in which is communicated or maintained (e.g., oral,
paper, electronic) that falls into one or more of the following categories:

233
a. Protected Health Information: Information relating to the past, present, or
future physical or mental health or condition of an individual; the provision of health
care to an individual; or the past, present, or future payment for the provision of
health care to an individual. Protected Health Information includes demographic
information, e.g., address, telephone number, employer, date of birth, next of kin,
identification numbers, as well as other information regulated under RA 10173 -
also known as the Data Privacy Act of 2012.

b. Third Party Information: Information belonging to a third party utilized by


KUALA Analytics Grp. for limited purposes pursuant to an agreement with the third
party, including, but not limited to computer programs, client and vendor proprietary
information source code, and proprietary technology.

2. Adherence to Policies and Procedures: KUALA Analytics Grp. has developed


comprehensive policies and procedures concerning the proper use of CCMD. KUALA
Analytics Grp. may, from time to time, change or revise such policies and procedures as
KUALA Analytics Grp. deems necessary to better protect Confidential Information relating
to or maintained on CCMD. User shall be familiar with and adhere to all applicable policies
and procedures, including any changes or revisions to those policies and procedures. If
User has any concerns relating to the application of any specific policy and procedure to
a particular circumstance, User shall seek guidance concerning the matter from
appropriate KUALA Analytics Grp. personnel. User acknowledges KUALA Analytics Grp.
may terminate User’s access to CCMD if User fails to adhere to such policies and
procedures.

3. Password Protection:!"#$%$!$&’()*+,-!./01!2’-!’--+3&45!*6!#-4/!’!76/84/!9:!’&5! 0’-


-;6/5!*6!3’+&!4&*/)!*6!<<=:1!#-4/!-2’((!&6*!(4’>4!’!;/+**4&!6/!4(4,*/6&+,!/4,6/5!6?! #-4/@-
!0’--;6/5!’*!’&)!(6,’*+6&!’*!;2+,2!’&)!6*24/!04/-6&!A’)!>+4;!-B,2!/4,6/51!#-4/! -
2’((!&6*!0/6>+54!#-4/@-!0’--;6/5!*6!’&)!6*24/!04/-6&!6/!4&*+*)C!+&,(B5+&3!,6D!;6/84/-C!
?/+4&5-C!6/!?’A+()!A4AE4/-1!#-4/!-2’((!E4!/4-06&-+E(4!?6/!’((!’,*+>+*+4-!B&54/*’84&!B-
+&3! #-4/@-!0’--;6/5C!’,,4--!,654C!’&5!6*24/!’B*26/+F’*+6&C!’&5!#-4/!-2’((!E4!/4-06&-
+E(4!?6/! ’&)!A+-B-4!6/!;/6&3?B(!5+-,(6-B/4!6?!<6&?+54&*+’(!9&?6/A’*+6&!/4-
B(*+&3!?/6A!*24!B-4!6?! #-4/@-!0’--;6/5C!’,,4--!,654C!6/!6*24/!’B*26/+F’*+6&1!#-4/!-
2’((!&6*!B*+(+F4!’&)!6*24/! 04/-6&@-!,6A0B*4/!0’--;6/5C!’,,4--

!,654C!6/!’&)!6*24/!’B*24&*+,’*+6&!*6!’,,4--!<<=:1! 9?!#-4/!2’-!’&)!/4’-6&!*6!E4(+4>4!*24!-
4,B/+*)!6?!#-4/@-!,6A0B*4/!0’--;6/5C!’,,4--!,654C! 6/!’&)!’B*26/+F’*+6&!#-4/!2’-!*2’*!’((6;-

234
!#-4/!*6!’,,4--!<<=:!2’-!E44&!,6A0/6A+-45C! #-4/!-2’((!/406/*!-B,2!,6&,4/&-
!*6!’00/60/+’*4!G’)-=45!04/-6&&4(!’-!-66&!’-!06--+E(41!

4. Exclusive Use: User shall use CCMD solely and exclusively for the purposes of
(1) providing health care services to those patients for whom User is directly involved in
providing care and treatment (hereinafter referred to as “User’s Patients”), (2) obtaining
payment for such care and treatment provided to User’s Patients, or (3) conducting health
care operations on behalf of KUALA Analytics Grp. User shall not, under any
circumstances, access the EMR system in order to obtain Confidential Information on User
or User’s family members. In accessing the EMR system, User shall attempt to gain
access only to that Confidential Information minimally necessary to provide care and
treatment to, or encode essential information about User’s Patients. User understands
that any other use of the EMR system is specifically prohibited, and any such prohibited
use may result in the termination of User’s access to the EMR system.

5. No Ownership Interest: By granting User access to the EMR system, KUALA


Analytics Grp. in no way grants any rights or ownership interests in any Confidential
Information to which User may have access through the EMR system. User shall respect
the ownership of proprietary software utilized in the EMR system. User shall not make
unauthorized copies of any such software, nor attempt to reverse engineer or otherwise
attempt to gain access to such software.

6. Tracking of Use: User understands that KUALA Analytics Grp. may monitor each
and every time the EMR system is accessed by any person. User understands that any
action User takes in the EMR system may be tagged with User’s Worker ID as established
in User’s profile, and such actions may be traced back to User.

7. Indemnification: User agrees to indemnify and hold KUALA Analytics Grp.


harmless from any and all claims, demands, or actions relating to bodily injury or death of
any person, or damage to real and/or tangible personal property, or any breach of
confidentiality to the extent caused by User’s breach of this Agreement and/or
inappropriate use of CCMD.

8. Independent Contractor: It is expressly agreed by the parties that User is at all


times hereunder acting and performing as an independent contractor and that no act,
commission, or omission by either User or KUALA Analytics Grp. shall be construed to
make or constitute the other as principal, agent, joint venturer, or associate.

9. Term and Termination: The term of this Agreement shall continue for so long as
User continues to have access to CCMD. User understands KUALA Analytics Grp. may
terminate such access at any time for any known or suspected violation of this Agreement
by User. User’s obligation to maintain the confidentiality of any and all Confidential
Information to which User gains access through the EMR System shall survive termination
of this Agreement.

235
10. Governing Law: The validity, interpretation, and performance of this Agreement
shall be governed by and construed in accordance with the laws of the Province of Cebu.

11. Severability: The provisions of this Agreement shall be deemed severable and if
any portion shall be held invalid, illegal or unenforceable for any reason, the remainder of
this Agreement shall be effective and binding upon the parties.

12. Superseding Provisions: This Agreement constitutes the entire understanding


and agreement between the parties, and a fully executed copy shall be deemed an original
for all purposes and shall supersede all prior written contracts, all addenda thereto, and
any oral and/or written statements or agreements, including any letters of agreement
relating to this Agreement or the terms covered herein.

13. Amendments: This Agreement may be amended, but only in writing, signed by
the parties hereto.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed
as of the day and year first above written.

"USER" "KUALA ANALYTICS GRP."

___________________________ ____________________________
Signature Lance Ranier Tabel
CEO

__________________________
Title

___________________________ ____________________________
Date Signed Date Signed

________________________________
Name of Hospital under Employment

Appendix M: Breach of Contract Template

236
Appendix N: 360 Degree Feedback Template

237
238
Appendix O: Code of Conduct Template

239
Appendix P: Notice of Termination Template

240
Appendix Q: Quality Report Template

241
Appendix R: Support Ticket Template

Appendix S: Software Testing Template

242
Appendix T: Shifting of Employees

Appendix U: Job Specifications


________________________________________________________________

243
Chief Financial Officer
The Chief Financial Officer is the overall head of the financial department and
reports directly to the Chief Executive Officer.

Skills and Qualifications:


● 5 years of work experience
● Leadership skills and strategic vision
● Excellent problem solving skills
● Cash Management, Financial Accounting, and Corporate Finance
Competence
● Master’s Degree in Business Administration or relevant field
________________________________________________________________
Financial and Management Accountant
The accountants are in charge of preparing and maintaining important financial
reports on the company’s internal and external financial processes.

Skills and Qualifications:


● Proficiency in Accounting Software
● Knowledge of Accounting and General Business Practices
● Critical Thinking Skills
● Bachelor’s degree in Accountancy
________________________________________________________________
Internal Auditor
The Internal Auditor is responsible for conducting regular analyses of all financial
transactions to ensure accountability in the business.

Skills and Qualifications:


● Meticulous attention to detail
● Strong IT skills
● Excellent problem-solving skills ● Certified Internal Auditor

244
________________________________________________________________
Chief Marketing Officer
The Chief Marketing Officer is responsible for planning, developing, implementing,
and monitoring the overall marketing strategy.

Skills and Qualifications:


● 5 years of work experience
● Hands-on experience with tools such as Google Analytics,
HubSpot, etc.
● Excellent organizational and time management skills
● Good communication and interpersonal skills
● Master’s Degree in Marketing, Management or other relevant
fields
________________________________________________________________
Marketing Manager
The Marketing Manager is in charge of developing, implementing, and executing
strategic marketing plans for the organization to attract potential customers.

Skills and Qualifications:


● Intimate understanding of marketing channels
● Excellent communication skills
● Ability to think creatively and innovatively
● Bachelor’s Degree in Marketing
________________________________________________________________
Marketing Analyst
The Marketing Analyst is responsible for studying market conditions to assess the
potential sales of services.

Skills and Qualifications:


● Excellent knowledge of statistical packages, databases, and
MS Office
● Adequate knowledge of data collection methods
● Strong analytical and critical-thinking
● Bachelor’s Degree in Marketing or related field

245
________________________________________________________________

Creative Director
The Creative Director is in charge of planning company advertisements, monitoring
brand campaigns, revising presentations, and shaping brand standards.

Skills and Qualifications:


● Brilliant interpersonal and communication skills
● Must be a creative and strategic thinker
● Solid understanding of design, copy, and web practices
● Bachelor’s Degree in Art, Graphic Design, or other relevant
fields
________________________________________________________________
Graphic Designer
The Graphic Designer creates visual concepts to communicate ideas that inspire,
inform, and captivate customers.

Skills and Qualifications:


● Proven graphic designing experience
● Proficiency with design software and technologies
● Ability to work methodically and meet deadlines
● Bachelor’s Degree in Design, Fine Arts, or other relevant
fields
________________________________________________________________
Chief Operating Officer
The Chief Operating Officer designs and implements policies to promote company
culture and vision and oversee operations to keep the company on track.

Skills and Qualifications:


● 5 years of work experience
● Competency in strategic planning and business development
● Outstanding organizational and leadership abilities

246
________________________________________________________________
● Excellent interpersonal and public-speaking skills
● Master’s Degree in Business Administration or relevant field

Human Resources Manager


The Human Resources Manager leads and directs the routine functions of the
Human Resources department including hiring and interviewing staff,
administering pay, etc.

Skills and Qualifications:


● Excellent verbal and written communication skills ● Excellent
negotiation and conflict-resolution skills
● Thorough knowledge of employment-related laws and
regulations
● Bachelor’s Degree in Human Resources or related field
________________________________________________________________
Human Resources Staff
The Human Resources Staff is responsible for managing every aspect of the
employment process including orientation and training new staff members.

Skills and Qualifications:


● Knowledge of HR functions
● Understanding of labor laws and disciplinary procedures
● Excellent communication and interpersonal skills
● Strong ethics and reliability
● Bachelor’s Degree in Social Studies or relevant field
________________________________________________________________
Software Development Manager
The Software Development Manager is responsible for leading a team to design,
troubleshoot, and optimize software programs.

Skills and Qualifications:

247
________________________________________________________________
● Solid critical-thinking and decision-making skills
● Expertise in programming and debugging
● Excellent verbal and written communication skills
● Bachelor’s/Master’s Degree in Computer Science,
Information Technology, or related field with experience
________________________________________________________________

248
Developer
The Developer is in charge of researching, designing, implementing, and managing software
programs.

Skills and Qualifications:


● Knowledge of the software development life-cycle
● Desire to work in a fast-paced environment
● Deep programming language knowledge
● Bachelor’s Degree in Computer Science or related field with experience
________________________________________________________________
Quality Assurance Engineer
The Quality Assurance Engineer is responsible for ensuring that products and services meet
the established standards set by the company.

Skills and Qualifications:


● In-depth understanding of industry standards and company policies
● Sharp attention to detail and good customer focus
● Strong analytical and problem-solving skills
● Professional certification such as Six Sigma, Quality Engineer, or Quality
Auditor
________________________________________________________________
Customer Service Representative
The Customer Service Representative helps customers with complaints and
questions, give information about products and services, take orders, and process
returns.

Skills and Qualifications:


● Ability to stay calm when customers are upset
● Comfortable using computers
● Experience working with customer support
● College graduate
__________________________________________________________
______
Information Security Staff
The Information Security Staff plans and implements policies to protect a company’s computer
network and data from various forms of security breaches.
249
Skills and Qualifications:
● Professional information security certification
● Solid knowledge of various information security frameworks
● Excellent problem-solving and analytical skills
● Bachelor’s Degree in Computer Science or related field

Appendix V: Annual Electrical Consumption Breakdown

Year 2023 Electrical Year 2024 Electrical Year 2025 Electrical


Consumption Consumption Consumption

250
Energ
Daily
y
Usag Quantit Annually Quantit Annually Quantit Annually
Appliance Requir
e y (kWh) y (kWh) y (kWh)
ement
(hrs)
s (kW)

Desktop
Computers
(CEO
Office,
Operations 0.225 8 8 5,256.00 8 5,256.00 9 5,913.00
Dept.,
Marketing
Dept.,
Reception)

Desktop
Computers
(IT 0.225 24 4 7,884.00 4 7,884.00 4 7,884.00
Department
)

Computer
Monitor (for
0.030 24 1 262.80 1 262.80 2 525.60
server
room)

All-in-one
0.175 8 5 2,555.00 5 2,555.00 5 2,555.00
HP Printer

Telephone 0.003 24 4 105.12 4 105.12 4 105.12

Pinlight 0.010 8 29 846.80 29 846.80 29 846.80

Circular
Fluorescent 0.030 8 7 613.20 7 613.20 7 613.20
Lamp

LED Strip
0.010 8 6 175.20 6 175.20 6 175.20
Lights

251
T5 LED
(Wall 0.010 8 3 87.60 3 87.60 3 87.60
Mounted)

LowWattage
LED Light 0.003 24 4 105.12 4 105.12 4 105.12

Bulbs

Refrigerator 0.170 24 1 1,489.20 1 1,489.20 1 1,489.20

Water
0.090 24 1 788.40 1 788.40 1 788.40
Dispenser

Multi-Split
Air condition
1.913 12 6 50,273.64 6 50,273.64 6 50,273.64
unit (2.0
HP)

Multi-Split
Air condition
1.913 24 3 50,273.64 3 50,273.64 3 50,273.64
unit (2.0
HP)

Wi-Fi Router 0.010 24 4 350.40 4 350.40 4 350.40

Television 0.180 8 3 1,576.80 3 1,576.80 3 1,576.80

Server 1.200 24 2 21,024.00 2 21,024.00 3 31,536.00

CCTV 0.005 24 14 613.20 14 613.20 14 613.20

252
TOTAL 144,280.12 TOTAL 144,280.12 TOTAL 155,711.92

Year 2026 Electrical Year 2027 Electrical


Consumption Consumption

Energy Daily
Annually Annually
Appliance Requirements Usage Quantity Quantity
(kWh) (kWh)
(kW) (hrs)

Desktop
Computers
(CEO
Office,
Operations 0.225 8 9 5,913.00 9 5,913.00
Dept.,
Marketing
Dept.,
Reception)

Desktop
Computers 0.225 24 4 7,884.00 4 7,884.00

(IT
Department
)

Computer
Monitor (for
0.030 24 2 525.60 2 525.60
server
room)

All-in-one
0.175 8 5 2,555.00 5 2,555.00
HP Printer

Telephone 0.003 24 4 105.12 4 105.12

Pinlight 0.010 8 29 846.80 29 846.80

253
Circular
Fluorescent 0.030 8 7 613.20 7 613.20
Lamp

LED Strip
0.010 8 6 175.20 6 175.20
Lights

T5 LED
(Wall 0.010 8 3 87.60 3 87.60
Mounted)

LowWattage
LED Light 0.003 24 4 105.12 4 105.12
Bubs

Refrigerator 0.170 24 1 1,489.20 1 1,489.20

Water
0.090 24 1 788.40 1 788.40
Dispenser

Multi-Split
Air
condition 1.913 12 6 50,273.64 6 50,273.64
unit (2.0
HP)

Multi-Split
Air
condition 1.913 24 3 50,273.64 3 50,273.64
unit (2.0
HP)

Wi-Fi
Router 0.010 24 4 350.40 4 350.40

Television 0.180 8 3 1,576.80 3 1,576.80

254
Server 1.200 24 3 31,536.00 3 31,536.00

CCTV 0.005 24 14 613.20 14 613.20

TOTAL 155,711.92 TOTAL 155,711.92

255
Appendix W: Annual Water Consumption Breakdown

Year 2023 Water Year 2024 Water Year 2025 Water


Consumption Consumption Consumption

Consumption Annually Annually Annually


Description Users Users Users
(m3) (m3) (m3) (m3)

Flushing
0.012 31 4,151.52 32 4,285.44 33 4,419.36
Toilet

Using
Bathroom 0.030 31 10,476.78 32 10,814.74 33 11,152.70
Sink

Using
0.030 31 10,476.78 32 10,814.74 33 11,152.70
Kitchen Sink

TOTAL 25,105.07 TOTAL 25,914.91 TOTAL 26,724.75

Year 2026 Water Year 2027 Water


Consumption Consumption

Consumption Annually Annually


Description Users Users
(m3) (m3) (m3)

Flushing
0.012 33 4,419.36 33 4,419.36
Toilet

Using
Bathroom 0.030 33 11,152.70 33 11,152.70
Sink

Using
0.030 33 11,152.70 33 11,152.70
Kitchen Sink

256
TOTAL 26,724.75 TOTAL 26,724.75

Appendix X: Annual Forecast of Equipment

2022 2023

BEGINNING CURRENT END BEGINNING CURRENT END

NEEDED PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN

Desktop 12 12 12 0 12 12 0 12 0 12
Computer

All-in-one 5 5 5 0 5 5 0 5 0 5
Printer

Monitor 1 1 1 0 1 1 0 1 0 1

Rack 2 2 2 0 2 2 0 2 0 2
Server

Wifi 4 4 4 0 4 4 0 4 0 4
Router

2024 2025

BEGINNING CURRENT END BEGINNING CURRENT END

NEEDED PURCHASED USED SELL REMAIN NEEDED USED SELL REMAIN


PURCHASE
D

257
Desktop 12 0 12 0 12 13 1 13 0 13
Computer

All-in-one 5 0 5 0 5 5 0 5 0 5
Printer

Monitor 1 0 1 0 1 2 0 2 0 2

Rack 2 0 2 0 5 3 1 3 0 3
Server

Wifi 4 0 4 0 4 4 0 4 0 4
Router

2026 2027

BEGINNING CURRENT END BEGINNING CURRENT END

NEEDED PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN

Desktop 13 0 13 0 13 13 13 13 12 1
Computer

All-in-one 5 0 5 0 5 5 5 5 5 0
Printer

Monitor 2 0 2 0 2 2 0 2 0 2

Rack 3 0 3 0 3 3 0 3 0 3
Server

Wifi 4 0 4 0 4 4 4 4 4 0
Router

2022 2023

BEGINNING CURRENT END BEGINNING CURRENT END

PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN


NEEDE
D

258
CCTV 14 14 14 0 14 14 0 14 0 14

Biometrics 1 1 1 0 1 1 0 1 0 1
Lock

Server 1 1 1 0 1 1 0 1 0 1
Cabinet

1 1 1 0 1 1 0 1 0 1
RackMounted
Fan Unit

Power 1 1 1 0 1 1 0 1 0 1
Distributio n
Unit

Ethernet 1 1 1 0 1 1 0 1 0 1
Switch

1 1 1 0 1 1 0 1 0 1
Patch Panel

MTP 1 1 1 0 1 1 0 1 0 1
Adapter
Panel

1 1 1 0 1 1 0 1 0 1
MTP Fiber
Patch Panel

1 1 1 0 1 1 0 1 0 1
SC Fiber
Patch Panel

Horizontal 1 1 1 0 1 1 0 1 0 1
Cable
Manager

2024 2025

BEGINNING CURRENT END BEGINNING CURRENT END

PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN


NEEDE
D

259
CCTV 14 0 14 0 14 14 0 14 0 14

Biometrics 1 0 1 0 1 1 0 1 0 1
Lock

Server 1 0 1 0 1 1 0 1 0 1
Cabinet

1 0 1 0 1 1 0 1 0 1
RackMounted
Fan Unit

Power 1 0 1 0 1 1 0 1 0 1
Distributio n
Unit

Ethernet 1 0 1 0 1 1 0 1 0 1
Switch

1 0 1 0 1 1 0 1 0 1
Patch Panel

MTP 1 0 1 0 1 1 0 1 0 1
Adapter
Panel

1 0 1 0 1 1 0 1 0 1
MTP Fiber
Patch Panel

SC Fiber 1 0 1 0 1 1 0 1 0 1
Patch

Panel

Horizontal 1 0 1 0 1 1 0 1 0 1
Cable
Manager

2026 2027

BEGINNING CURRENT END BEGINNING CURRENT END

PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN


NEEDE
D

260
CCTV 14 0 14 0 14 14 0 14 0 14

Biometrics 1 0 1 0 1 1 1 1 1 0
Lock

Server 1 0 1 0 1 1 0 1 0 1
Cabinet

1 0 1 0 1 1 0 1 0 1
RackMounted
Fan Unit

Power 1 0 1 0 1 1 0 1 0 1
Distributio n
Unit

Ethernet 1 0 1 0 1 1 0 1 0 1
Switch

1 0 1 0 1 1 0 1 0 1
Patch Panel

MTP 1 0 1 0 1 1 0 1 0 1
Adapter
Panel

1 0 1 0 1 1 0 1 0 1
MTP Fiber
Patch Panel

1 0 1 0 1 1 0 1 0 1
SC Fiber
Patch Panel

Horizontal 1 0 1 0 1 1 0 1 0 1
Cable
Manager

2022 2023

BEGINNING CURRENT END BEGINNING CURRENT END

NEEDED PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN

261
Water 1 1 1 0 1 1 0 1 0 1
Dispenser

Air 9 9 9 0 9 9 0 9 0 9
conditioner

Television 3 3 3 0 3 3 0 3 0 3

Refrigerator 1 1 1 0 1 1 0 1 0 1

Coffee 1 1 1 0 1 1 0 1 0 1
Maker

Microwave 1 1 1 0 1 1 0 1 0 1

Filing 20 20 20 0 20 20 0 20 0 20
Cabinet

Office Desk 24 24 24 0 24 24 0 24 0 24

Office Chair 30 30 30 0 30 30 0 30 0 30

Conference 1 1 1 0 1 1 0 1 0 1
Table

Office sofa 1 1 1 0 1 1 0 1 0 1
set

Reception 1 1 1 0 1 1 0 1 0 1
Counter

Pantry Set 1 1 1 0 1 1 0 1 0 1

CEO Office 1 1 1 0 1 1 0 1 0 1
Table

CEO Office 1 1 1 0 1 1 0 1 0 1
Chair

Pinlight 29 29 29 0 29 29 0 29 0 29

Circular 7 7 7 0 7 7 0 7 0 7
Fluorescent
Lamp

262
LED Light 6 6 6 0 6 6 0 6 0 6
Strips

T5 LED 3 3 3 0 3 3 0 3 0 3
(Wall
Mounted)

Low- 4 4 4 0 4 4 0 4 0 4
Wattage
LED Light
Bulb

2024 2025

BEGINNING CURRENT END BEGINNING CURRENT END

NEEDED PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN

Water 1 0 1 0 1 1 0 1 0 1
Dispenser

Air 9 0 9 0 9 9 0 9 0 9
Conditioner

Television 3 0 3 0 3 3 0 3 0 3

Refrigerator 1 0 1 0 1 1 0 1 0 1

Coffee 1 0 1 0 1 1 0 1 0 1
Maker

Microwave 1 0 1 0 1 1 0 1 0 1

Filing 20 0 20 0 20 20 0 20 0 20
Cabinet

Office Desk 24 0 24 0 24 24 0 24 0 24

Office Chair 31 1 31 0 31 31 0 31 0 31

Conference 1 0 1 0 1 1 0 1 0 1
Table

263
Office sofa 1 0 1 0 1 1 0 1 0 1
set

Reception 1 0 1 0 1 1 0 1 0 1
Counter

Pantry Set 1 0 1 0 1 1 0 1 0 1

CEO Office 1 0 1 0 1 1 0 1 0 1
Table

CEO Office 1 0 1 0 1 1 0 1 0 1
Chair

Pinlight 29 0 29 0 29 29 0 29 0 29

Circular 7 0 7 0 7 7 7 7 0 7
Fluorescent
Lamp

LED Light 6 0 6 0 6 6 0 6 0 6
Strips

T5 LED 3 0 3 0 3 3 0 3 0 3
(Wall
Mounted)

Low- 4 0 4 0 4 4 0 4 0 4
Wattage
LED Light
Bulb

2026 2027

BEGINNING CURRENT END BEGINNING CURRENT END

NEEDED PURCHASED USED SELL REMAIN NEEDED PURCHASED USED SELL REMAIN

Water 1 0 1 0 1 1 0 1 0 1
Dispenser

Air 9 0 9 0 9 9 0 9 0 9
Conditioner

Television 3 0 3 0 3 3 0 3 0 3

264
Refrigerator 1 0 1 0 1 1 0 1 1 0

Coffee 1 0 1 0 1 1 0 1 1 0
Maker

Microwave 1 0 1 0 1 1 0 1 1 0

Filing 20 0 20 0 20 20 0 20 0 20
Cabinet

Office Desk 25 1 25 0 25 26 1 26 0 26

Office Chair 33 2 33 0 33 34 1 34 0 34

Conference 1 0 1 0 1 1 0 1 0 1
Table

Office sofa 1 0 1 0 1 1 0 1 0 1
set

Reception 1 0 1 0 1 1 0 1 0 1
Counter

Pantry Set 1 0 1 0 1 1 0 1 0 1

CEO Office 1 0 1 0 1 1 0 1 0 1
Table

CEO Office 1 0 1 0 1 1 0 1 0 1
Chair

Pinlight 29 0 29 0 29 29 0 29 0 29

Circular 7 0 7 0 7 7 0 7 0 7
Fluorescent
Lamp

LED Light 6 6 6 0 6 6 0 6 0 6
Strips

T5 LED 3 3 3 0 3 3 0 3 0 3
(Wall
Mounted)

265
Low- 4 4 4 0 4 4 0 4 0 4
Wattage
LED Light
Bulb

Office Supplies 2022 2023 2024 2025 2026 2027

Pencil 12 per person 360 360 372 372 396 408

Ballpen 12 per person 360 360 372 372 396 408

Stapler 1 per department 5 5 5 5 5 5

Scissors 1 per department 5 5 5 5 5 5

Long Bond Paper 2 reams per department; 10 10 10 10 10 10


2 reams for CEO Office

Short Bond Paper 2 reams per department; 10 10 10 10 10 10


2 reams for CEO Office

Staple Wire 2 per department; 10 10 10 10 10 10


2 for CEO Office

Long Folder 3 packs per department; 15 15 15 15 15 15

3 for CEO Office

Short Folder 3 packs per department; 15 15 15 15 15 15


3 for CEO Office

Brown Envelope 2 packs for whole office 2 2 2 2 2 2

Glue 2 per department; 10 10 10 10 10 10


2 for CEO Office

Tape 3 per department; 15 15 15 15 15 15


3 for CEO Office

Printer Ink 3 sets per department; 15 15 15 15 15 15


3 sets for CEO Office

Water Bottle 10 for whole office 10 10 10 10 10 10

266
Screwdriver 2 for whole office 2 2 2 2 2 2

Sanitary and Safety Materials 2022 2023 2024 2025 2026 2027

Tissue 4 packs per month 48 48 48 48 48 48

Air Freshener 3 bottles per year 3 3 3 3 3 3


1 bottle per month 12 12 12 12 12 12
Liquid Hand Soap

Alcohol 1 bottle for kitchen; 2 2 2 2 2 2


1 bottle for CR

Trash Bag 3 packs per room 24 24 24 24 24 24

Trash Can 1 per room 8 8 8 8 8 8

Multi-Purpose 2 bottles for CR; 4 4 4 4 4 4


Cleaner 2 for kitchen

Broom and 1 for whole office 1 1 1 1 1 1


Dustpan

Mop 1 for CR 1 1 1 1 1 1

Pain Reliever 3 for whole office 3 3 3 3 3 3

Band Aid 3 for whole office 3 3 3 3 3 3

Antiseptic 2 for whole office 2 2 2 2 2 2

Fire Extinguisher 2 for whole office 2 2 2 2 2 2

Appendix Y: Projected Inflation Rate Calculations using Cyclical Analysis

267
Inflation Percent Increase/
Term Year Rate Cycle Percentage Change Decrease

14th 2009 3.23

Transition
2010 4.11 21.93% Year 1.27 Increase

2011 4.76 25.40% 1.16 Increase

2012 3.02 16.12% 0.63 Decrease

15th
2013 2.58 13.77% 0.85 Decrease

2014 3.6 19.21% 1.40 Increase

2015 0.67 18.74 3.58% 3.49 0.19 Decrease

Transition
2016 1.25 6.90% Year 1.87 Increase

2017 2.85 15.73% 2.28 Increase

2018 5.31 29.30% 1.86 Increase


16th

2019 2.39 13.19% 0.45 Decrease

2020 2.39 13.19% 1.00 Increase

2021 3.93 18.12 21.69% 3.235 1.64 Increase

Transition
2022 4.26 31.89% Year 1.08 Increase
17th

2023 2.15 16.08% 0.50 Decrease

2024 1.08 8.11% 0.50 Decrease

268
2025 1.73 12.93% 1.59 Increase

2026 2.75 20.61% 1.59 Increase

2027 1.39 13.36 10.39% 0.50 Decrease

Appendix Z: Annual Sales Revenue Breakdown and Computation

YEAR 2023 - 2024 PRICES PER WORKER ACCOUNT

Payment Frequency Rates

Annual ₱13,300.00

Semi-annually ₱7,315.00

Quarterly ₱5,364.00

Monthly ₱1,475.00

YEAR 2025 PRICES PER WORKER ACCOUNT

Payment Frequency Rates

Annual ₱14,231.00

Semi-annually ₱7,827.05

Quarterly ₱5,739.48

269
Monthly ₱1,578.25

Appendix AA: Annual Direct Labor Cost Breakdown


𝐷𝑖𝑟𝑒𝑐𝑡 𝐿𝑎𝑏𝑜𝑟 𝐶𝑜𝑠𝑡 𝑝𝑒𝑟 𝑌𝑒𝑎𝑟 𝑝𝑒𝑟 𝑃𝑜𝑠𝑖𝑡𝑖𝑜𝑛
= (𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑆𝑎𝑙𝑎𝑟𝑦 . 𝑜𝑓 𝑀𝑜𝑛𝑡ℎ𝑠) +
13𝑡ℎ 𝑀𝑜𝑛𝑡ℎ 𝑃𝑎𝑦 + 𝐴𝑛𝑛𝑢𝑎𝑙 𝐹𝑟𝑖𝑛𝑔𝑒

2022 Direct Labor Cost

Monthly 13th Month Annual


Salary Pay Fringe
Position Months Headcount Total Annual
Creative Director ₱34,000.00 8 ₱22,666.67 1 ₱32,480.00 ₱327,146.67

Graphic Designer ₱19,513.50 8 ₱13,009.00 1 ₱27,324.32 ₱196,441.32

Development
Representative
₱21,350.00 8 ₱14,233.33 1 ₱28,432.00 ₱213,465.33
Software
Development
Manager
₱89,430.00 8 ₱59,620.00 1 ₱50,217.60 ₱825,277.60
Full Stack
Developer
₱28,297.42 8 ₱18,864.95 1 ₱30,655.17 ₱275,899.48
Backend
Developers
₱22,321.43 8 ₱14,880.95 6 ₱172,457.15 ₱1,333,171.51
Frontend
Developer
₱24,302.67 8 ₱16,201.78 1 ₱29,376.85 ₱239,999.99
Quality Assurance
Engineer
₱18,165.17 8 ₱12,110.11 1 ₱25,332.85 ₱182,764.33
Customer Service
Representatives
₱13,501.67 8 ₱9,001.11 6 ₱114,963.21 ₱817,050.05
Information
Security Staff
₱16,827.98 8 ₱11,218.65 1 ₱23,864.95 ₱169,707.45
Total ₱4,580,923.72

Position 2023 2024 2025 2026 2027

270
Total Annual Total Annual Total Annual Total Annual Total Annual

Creative
Director
₱503,247.88 ₱510,446.73 ₱519,289.97 ₱532,659.11 ₱539,585.27
Graphic
Designer
₱302,887.71 ₱307,019.32 ₱312,350.33 ₱320,023.23 ₱323,998.34
Development
Representative
₱328,288.01 ₱332,808.46 ₱338,584.73 ₱346,979.77 ₱351,328.99
Software
Development
Manager
₱1,269,890.23 ₱1,288,825.33 ₱1,311,107.47 ₱1,346,272.25 ₱1,364,490.08
Full Stack
Developer
₱424,376.52 ₱430,367.96 ₱437,828.62 ₱448,955.45 ₱454,719.93
Backend
Developers
₱2,050,342.08 ₱2,078,698.90 ₱2,114,769.64 ₱2,167,431.71 ₱2,194,714.37
Frontend
Developer
₱369,125.85 ₱374,271.48 ₱380,763.62 ₱390,319.67 ₱395,270.38
Quality
Assurance
Engineer
₱281,899.20 ₱286,525.32 ₱291,529.44 ₱299,452.16 ₱303,932.60
Customer
Service
Representative
s
₱1,262,275.00 ₱1,279,427.33 ₱1,519,779.41 ₱1,562,402.36 ₱1,587,115.38
Information
Security Staff
₱261,064.76 ₱491,290.19 ₱499,870.02 ₱513,591.96 ₱521,076.79

Total ₱6,792,332.47 ₱6,888,390.82 ₱7,226,003.22 ₱7,414,495.71 ₱7,515,155.34

271
Appendix AB: Annual Primary Machine Maintenance Expense Breakdown

𝑃𝑟𝑖𝑚𝑎𝑟𝑦 𝑀𝑎𝑐ℎ𝑖𝑛𝑒 𝐸𝑥𝑝𝑒𝑛𝑠𝑒 𝑝𝑒𝑟 𝑇𝑒𝑐ℎ𝑛𝑖𝑐𝑖𝑎𝑛


= 𝐻𝑜𝑢𝑟𝑙𝑦 𝑅𝑎𝑡𝑒 ∗ 𝑆𝑒𝑟𝑣𝑖𝑐𝑒 𝑇𝑖𝑚𝑒
∗ 𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦
Annual Computer and Printer Maintenance

2023 Frequency Hourly Rate Service Time (Hrs) Total

Computer Technician 2 ₱209.43 8 ₱3,350.88

Printer Technician 1 ₱160.00 3 ₱480.00

2024 Frequency Hourly Rate Service Time (Hrs) Total

Computer Technician 2 ₱211.70 8 ₱3,387.17

Printer Technician 1 ₱161.73 3 ₱485.20

2025 Frequency Hourly Rate Service Time (Hrs) Total

Computer Technician 2 ₱215.35 8 ₱3,445.65

Printer Technician 1 ₱164.53 3 ₱493.58

2026 Frequency Hourly Rate Service Time (Hrs) Total

Computer Technician 2 ₱221.28 10 ₱4,425.62

Printer Technician 1 ₱169.05 4 ₱676.22

2027 Frequency Hourly Rate Service Time (Hrs) Total

Computer Technician 2 ₱224.35 12 ₱5,384.44

Printer Technician 1 ₱171.40 5 ₱857.00

272
Appendix AC: Operating Expense Breakdown

Rent Expense

𝐴𝑛𝑛𝑢𝑎𝑙 𝑅𝑒𝑛𝑡* = 𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑅𝑒𝑛𝑡* ∗ 𝑌*

Where; X = year
Monthly RentX = cost of rent for year X
YX = number of months renting in year X

Year Monthly Rent Number of Months Annual Rent Expense

2022 ₱ 90,900.00 8 ₱ 727,200.00

2023 ₱ 92,852.40 12 ₱ 1,114,228.83

2024 ₱ 93,857.93 12 ₱ 1,126,295.18

2025 ₱ 95,478.41 12 ₱ 1,145,740.96

2026 ₱ 98,106.56 12 ₱ 1,177,278.72

2027 ₱ 99,468.13 12 ₱ 1,193,617.50

Salaries Expense

𝑆𝑎𝑙𝑎𝑟𝑦 𝑝𝑒𝑟 𝑌𝑒𝑎𝑟 𝑝𝑒𝑟 𝑃𝑜𝑠𝑖𝑡𝑖𝑜𝑛


= (𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑆𝑎𝑙𝑎𝑟𝑦 . 𝑜𝑓 𝑀𝑜𝑛𝑡ℎ𝑠) + 13𝑡ℎ
𝑀𝑜𝑛𝑡ℎ 𝑃𝑎𝑦 + 𝐴𝑛𝑛𝑢𝑎𝑙 𝐹𝑟𝑖𝑛𝑔𝑒
2022 Salaries Expense

Monthly 13th Month Annual


Salary Pay Fringe
Position Months Headcount Total Annual
CEO ₱60,000.00 8 ₱40,000.00 1 40,800.00 ₱560,800.00

CFO ₱69,588.92 8 ₱46,392.61 1 43,868.45 ₱646,972.43

Financial Accountant
₱25,025.25 8 ₱16,683.50 1 29,608.08 ₱246,493.58

273
Management
Accountant
₱27,775.00 8 ₱18,516.67 1 30,488.00 ₱271,204.67
Internal Auditor ₱19,457.67 8 ₱12,971.78 1 27,306.45 ₱195,939.59

CMO ₱30,699.00 8 ₱20,466.00 1 31,423.68 ₱297,481.68

Marketing Manager ₱26,000.00 8 ₱17,333.33 1 29,920.00 ₱255,253.33

Marketing Analyst ₱22,341.00 8 ₱14,894.00 1 28,749.12 ₱222,371.12

COO ₱65,878.97 8 ₱43,919.31 1 42,681.27 ₱613,632.34

Human Resource
Manager
₱21,400.75 8 ₱14,267.17 1 28,448.24 ₱213,921.41
Staffing Personnel ₱15,083.00 8 ₱10,055.33 1 21,226.56 ₱151,945.89

Total ₱3,676,016.05

2023 2024 2025 2026 2027


Position
Total Annual Total Annual Total Annual Total Annual Total Annual

CEO ₱862,849.20 ₱875,553.05 ₱890,699.95 ₱914,292.55 ₱926,515.18

CFO ₱995,471.82 ₱1,010,205.95 ₱1,027,677.66 ₱1,055,040.72 ₱1,069,216.72

Financial
Accountant
₱379,119.73 ₱384,418.35 ₱391,085.67 ₱400,925.85 ₱406,023.76
Management
Accountant
₱417,151.02 ₱423,031.85 ₱430,365.85 ₱441,287.26 ₱446,945.32
Internal Auditor ₱302,115.53 ₱306,235.32 ₱311,552.80 ₱319,203.75 ₱323,167.48

CMO ₱457,592.34 ₱464,092.27 ₱472,135.19 ₱484,206.34 ₱490,460.05

Marketing
Manager
₱392,601.32 ₱398,106.32 ₱405,009.98 ₱415,233.44 ₱420,529.91
Marketing
Analyst
₱341,994.35 ₱346,724.63 ₱352,741.16 ₱361,525.87 ₱366,076.97
COO ₱944,160.17 ₱958,108.79 ₱974,681.03 ₱1,000,585.30 ₱1,014,005.54

274
Human
Resource
Manager
₱328,989.92 ₱333,521.12 ₱339,309.69 ₱347,724.68 ₱352,084.24
Staffing
Personnel
₱234,590.26 ₱237,783.79 ₱242,820.64 ₱249,531.43 ₱252,603.99

Total ₱5,656,635.67 ₱5,737,781.45 ₱5,838,079.61 ₱5,989,557.21 ₱6,067,629.17

Calculation of Fringe for All Employees

𝐹𝑟𝑖𝑛𝑔𝑒 𝑝𝑒𝑟 𝑌𝑒𝑎𝑟 𝑝𝑒𝑟 𝑃𝑜𝑠𝑖𝑡𝑖𝑜𝑛 = 𝑁𝑜. 𝑜𝑓 𝑀𝑜𝑛𝑡ℎ𝑠


(𝑆𝑆𝑆 + 𝑃𝑎𝑔𝐼𝐵𝐼𝐺 + 𝑃ℎ𝑖𝑙𝐻𝑒𝑎𝑙𝑡ℎ)
2022 Fringe Calculations

Number Total Total Total


Monthly of Annual Cost Pag-IBIG Annual PhilHeal Annual
Position SSS Subtotal
Basic Pay Months Cost th Cost

₱2,400.0 ₱19,200.
0 00
CEO ₱60,000.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱40,800.00

₱2,783.5 ₱22,268.
6 45
CFO ₱69,588.92 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱43,868.45

Financial ₱1,001.0 ₱8,008.0


Accountant 1 8
₱25,025.25 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱29,608.08

Management ₱1,111.0 ₱8,888.0


Accountant 0 0
₱27,775.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱30,488.00

₱6,226.4
5
Internal Auditor ₱19,457.67 8 ₱2,535.00 ₱20,280.00 ₱100.00 ₱800.00 ₱778.31 ₱27,306.45

₱1,227.9 ₱9,823.6
6 8
CMO ₱30,699.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱31,423.68

Marketing ₱1,040.0 ₱8,320.0


Manager 0 0
₱26,000.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱29,920.00

Marketing ₱7,149.1
Analyst 2
₱22,341.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱893.64 ₱28,749.12

Creative ₱1,360.0 ₱10,880.


Director 0 00
₱34,000.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱32,480.00

275
Graphic ₱6,244.3
Designer 2
₱19,513.50 8 ₱2,535.00 ₱20,280.00 ₱100.00 ₱800.00 ₱780.54 ₱27,324.32

₱2,635.1 ₱21,081.
6 27
COO ₱65,878.97 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱42,681.27

Human
Resource
₱6,848.2
Manager
₱21,400.75 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱856.03 4 ₱28,448.24

Staffing ₱4,826.5
Personnel 6
₱15,083.00 8 ₱1,950.00 ₱15,600.00 ₱100.00 ₱800.00 ₱603.32 ₱21,226.56

Development ₱6,832.0
Representative 0
₱21,350.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱854.00 ₱28,432.00

Software
Development
₱3,577.2 ₱28,617.
Manager
₱89,430.00 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 0 60 ₱50,217.60

Full Stack ₱1,131.9 ₱9,055.1


Developer 0 7
₱28,297.42 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱30,655.17

Backend ₱4,800. ₱42,857.


Developers 00 15
₱22,321.43 8 ₱2,600.00 ₱124,800.00 ₱100.00 ₱892.86 ₱172,457.15

Frontend ₱7,776.8
Developer 5
₱24,302.67 8 ₱2,600.00 ₱20,800.00 ₱100.00 ₱800.00 ₱972.11 ₱29,376.85

Quality
Assurance
₱5,812.8
Engineer
₱18,165.17 8 ₱2,340.00 ₱18,720.00 ₱100.00 ₱800.00 ₱726.61 5 ₱25,332.85

Customer
Service
Representative
₱4,800. ₱25,923.
s
₱13,501.67 8 ₱1,755.00 ₱84,240.00 ₱100.00 00 ₱540.07 21 ₱114,963.21
Information ₱5,384.9
Security Staff 5
₱16,827.98 8 ₱2,210.00 ₱17,680.00 ₱100.00 ₱800.00 ₱673.12 ₱23,864.95
₱22,400. ₱259,062.
00 36
Total ₱670,959.40 ₱592,800.00 ₱889,623.97

2023 2024 2025 2026 2027


Position
Subtotal Subtotal Subtotal Subtotal Subtotal

CEO ₱66,095.91 ₱70,171.46 ₱71,413.23 ₱72,454.08 ₱72,993.32

276
CFO ₱71,385.14 ₱76,112.03 ₱77,456.37 ₱78,663.56 ₱79,288.97

Financial
Accountant
₱46,803.89 ₱48,503.75 ₱49,371.43 ₱49,805.55 ₱50,030.46
Management
Accountant
₱48,320.65 ₱50,207.29 ₱51,104.38 ₱51,586.20 ₱51,835.82
Internal Auditor ₱43,732.82 ₱45,054.50 ₱45,862.62 ₱46,200.17 ₱46,375.04

CMO ₱49,933.52 ₱52,018.78 ₱52,947.14 ₱53,479.69 ₱53,755.59

Marketing
Manager
₱47,341.56 ₱49,107.63 ₱49,985.73 ₱50,436.77 ₱50,670.44
Marketing
Analyst
₱45,323.26 ₱46,840.79 ₱47,679.76 ₱48,067.32 ₱48,268.10
Creative Director
₱51,754.35 ₱54,063.83 ₱55,027.50 ₱55,617.31 ₱55,922.88
Graphic
Designer
₱43,763.62 ₱45,089.09 ₱45,897.81 ₱46,236.32 ₱46,411.69
COO ₱69,338.74 ₱73,813.62 ₱75,118.28 ₱76,261.12 ₱76,853.19

Human
Resource
Manager
₱44,804.62 ₱46,258.28 ₱47,087.19 ₱47,458.44 ₱47,650.78
Staffing
Personnel
₱34,299.76 ₱35,324.29 ₱36,865.62 ₱37,907.27 ₱38,042.82
Development
Representative
₱44,776.63 ₱46,226.84 ₱47,055.21 ₱47,425.58 ₱47,617.46
Software
Development
₱82,329.45 ₱88,404.06 ₱89,960.62 ₱91,512.01 ₱92,315.74
Manager

Full Stack
Developer
₱48,608.81 ₱50,530.94 ₱51,433.62 ₱51,924.51 ₱52,178.82
Backend
Developers
₱271,874.79 ₱280,972.01 ₱286,004.54 ₱288,327.87 ₱289,531.52
Frontend
Developer
₱46,405.31 ₱48,056.09 ₱48,916.04 ₱49,337.63 ₱49,556.05

277
Quality
Assurance
Engineer
₱40,679.88 ₱42,693.76 ₱43,488.06 ₱44,583.18 ₱45,526.44
Customer
Service
Representatives
₱186,525.00 ₱192,027.68 ₱229,243.21 ₱236,342.75 ₱242,652.15
Information
Security Staff
₱37,602.29 ₱39,525.34 ₱40,305.34 ₱41,377.26 ₱42,308.50
Total ₱1,421,699.98 ₱1,481,002.06 ₱1,542,223.70 ₱1,565,004.60 ₱1,579,785.76

Auxiliary Maintenance Expense

𝐴𝑛𝑛𝑢𝑎𝑙 𝐴𝑖𝑟𝐶𝑜𝑛𝑑𝑖𝑡𝑖𝑜𝑛𝑖𝑛𝑔𝐸𝑥𝑝𝑒𝑛𝑠𝑒 = 𝑆𝑒𝑟𝑣𝑖𝑐𝑒 𝑃𝑟𝑖𝑐𝑒 ∗


𝑄𝑢𝑎𝑛𝑡𝑖𝑡𝑦 ∗ 𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦
Annual Air Conditioning Maintenance

Service Price (Wall


Year Quantity Frequency Mounted Split-Type) Total

2023 9 2 ₱750.00 ₱13,500.00

2024 9 2 ₱758.12 ₱13,646.20

2025 9 2 ₱771.21 ₱13,881.80

2026 9 2 ₱792.44 ₱14,263.91

2027 9 2 ₱803.44 ₱14,461.87

𝐴𝑛𝑛𝑢𝑎𝑙 𝐸𝑙𝑒𝑐𝑡𝑟𝑖𝑐𝑎𝑙 𝐸𝑥𝑝𝑒𝑛𝑠𝑒 = 𝑆𝑒𝑟𝑣𝑖𝑐𝑒 𝑇𝑖𝑚𝑒 ∗ 𝐻𝑜𝑢𝑟𝑙𝑦 𝑅𝑎𝑡𝑒


∗ 𝐹𝑟𝑒𝑞𝑢𝑒𝑛𝑐𝑦
Annual Electrical Maintenance

2023 Frequency Hourly Rate Service Time (Hrs) Total

Electrical
Technician
1 ₱142.89 6 ₱857.34
2024 Frequency Hourly Rate Service Time (Hrs) Total

278
Electrical
Technician
1 ₱144.44 6 ₱866.62
2025 Frequency Hourly Rate Service Time (Hrs) Total

Electrical
Technician
1 ₱146.93 6 ₱881.59
2026 Frequency Hourly Rate Service Time (Hrs) Total

Electrical
Technician
1 ₱150.98 6 ₱905.85
2027 Frequency Hourly Rate Service Time (Hrs) Total

Electrical
Technician
1 ₱153.07 6 ₱918.43

Advertising Expense

𝐴𝑑𝑣𝑒𝑟𝑡𝑖𝑠𝑖𝑛𝑔 𝐸𝑥𝑝𝑒𝑛𝑠𝑒 𝑝𝑒𝑟 𝑌𝑒𝑎𝑟 𝑝𝑒𝑟 𝐶ℎ𝑎𝑛𝑛𝑒𝑙


= 𝑅𝑎𝑡𝑒 ∗ 𝑄𝑢𝑎𝑛𝑡𝑖𝑡𝑦

Advertising Expense
2022 2023 2024

Rate (per
impression)
Quantity Total Quantity Total Quantity Total
Facebook
Ads
₱0.65 1,500,000 ₱975,000.00 1,000,000 ₱663,961.08 500,000 ₱335,575.66

Rate (per
sheet)
Quantity Total Quantity Total Quantity Total
Flyers

8.5in x 11in ₱10.00 14000 ₱140,000.00 14700 ₱150,157.35 1050 ₱10,841.68

Annual
Grand
₱1,115,000.0
Total
0 ₱814,118.43 ₱346,417.34

279
2025 2026 2027

Rate (per
impression)
Quantity Total Quantity Total Quantity Total
Facebook Ads
₱0.68 500,000 ₱341,369.46 350,000 ₱245,536.22 350,000 ₱248,943.88

Rate (per
sheet)
Quantity Total Quantity Total Quantity Total
Flyers

8.5in x 11in ₱10.50 1050 ₱11,028.86 700 ₱7,554.96 700 ₱7,659.81

Annual Grand
Total
₱352,398.32 ₱253,091.18 ₱256,603.69

Supplies Expense

Supplies Expense
Type 2022 2023 2024 2025 2026 2027

Printer Ink ₱ 15,000.00 ₱ 15,322.50 ₱ 15,487.98 ₱ 15,755.93 ₱ 16,189.21 ₱ 16,414.24

Ballpen ₱ 8,280.00 ₱ 8,458.02 ₱ 8,834.35 ₱ 8,987.18 ₱ 9,830.09 ₱ 10,268.75

Pencil ₱ 2,520.00 ₱ 2,574.18 ₱ 2,688.71 ₱ 2,735.23 ₱ 2,991.77 ₱ 3,125.27

Long Bond
Paper
₱ 1,750.00 ₱ 1,787.63 ₱ 1,806.93 ₱ 1,838.19 ₱ 1,888.74 ₱ 1,915.00
Short Bond
Paper
₱ 1,750.00 ₱ 1,787.63 ₱ 1,806.93 ₱ 1,838.19 ₱ 1,888.74 ₱ 1,915.00
Long Folder ₱ 675.00 ₱ 689.51 ₱ 696.96 ₱ 709.02 ₱ 728.51 ₱ 738.64

Short Folder ₱ 675.00 ₱ 689.51 ₱ 696.96 ₱ 709.02 ₱ 728.51 ₱ 738.64

280
Brown
Envelope
₱ 398.00 ₱ 406.56 ₱ 410.95 ₱ 418.06 ₱ 429.55 ₱ 435.52

Glue ₱ 1,190.00 ₱ 1,215.59 ₱ 1,228.71 ₱ 1,249.97 ₱ 1,284.34 ₱ 1,302.20

Tape ₱ 510.00 ₱ 520.97 ₱ 526.59 ₱ 535.70 ₱ 550.43 ₱ 558.08

Stapler ₱ 1,245.00 ₱- ₱- ₱- ₱- ₱-

Staple Wires ₱ 140.00 ₱ 143.01 ₱ 144.55 ₱ 147.06 ₱ 151.10 ₱ 153.20

Scissors ₱ 565.00 ₱- ₱- ₱- ₱- ₱-

Screwdriver ₱ 1,328.00 ₱- ₱- ₱- ₱- ₱-

Pain Reliever ₱ 375.00 ₱ 383.06 ₱ 387.20 ₱ 393.90 ₱ 404.73 ₱ 410.36

Band Aid ₱ 210.00 ₱ 214.52 ₱ 216.83 ₱ 220.58 ₱ 226.65 ₱ 229.80

Antiseptic ₱ 440.00 ₱ 449.46 ₱ 454.31 ₱ 462.17 ₱ 474.88 ₱ 481.48

Bathroom
Tissue
₱ 11,040.00 ₱ 11,277.36 ₱ 11,399.16 ₱ 11,596.36 ₱ 11,915.26 ₱ 12,080.88

Air Freshener ₱ 614.25 ₱ 627.46 ₱ 634.23 ₱ 645.21 ₱ 662.95 ₱ 672.16

Fire
Extinguisher
₱ 5,600.00 ₱- ₱- ₱- ₱- ₱-
Trash Can ₱ 1,736.00 ₱- ₱ 1,792.48 ₱- ₱- ₱ 1,899.68

Trash Bags ₱ 1,914.00 ₱ 1,955.15 ₱ 1,976.27 ₱ 2,010.46 ₱ 2,065.74 ₱ 2,094.46

Liquid Hand
Soap
₱ 1,881.00 ₱ 1,921.44 ₱ 1,942.19 ₱ 1,975.79 ₱ 2,030.13 ₱ 2,058.35

Alcohol ₱ 520.00 ₱ 531.18 ₱ 536.92 ₱ 546.21 ₱ 561.23 ₱ 569.03

Broom and
Dustpan
₱ 265.00 ₱ 270.70 ₱- ₱ 278.35 ₱- ₱ 289.98

Mop ₱ 850.00 ₱ 868.28 ₱- ₱ 892.84 ₱- ₱ 930.14

Multi-Purpose
Cleaner
₱ 480.00 ₱ 490.32 ₱ 495.62 ₱ 504.19 ₱ 518.05 ₱ 525.26

281
TOTAL ₱ 61,951.25 ₱ 52,584.01 ₱ 54,164.83 ₱ 54,449.59 ₱ 55,520.64 ₱ 59,806.12

Supplies Expense

Type 2022 2023 2024 2025 2026 2027

Printer Ink ₱ 15,000.00 ₱ 15,322.50 ₱ 15,487.98 ₱ 15,755.93 ₱ 16,189.21 ₱ 16,414.24

Ballpen ₱ 8,280.00 ₱ 8,458.02 ₱ 8,834.35 ₱ 8,987.18 ₱ 9,830.09 ₱ 10,268.75

Pencil ₱ 2,520.00 ₱ 2,574.18 ₱ 2,688.71 ₱ 2,735.23 ₱ 2,991.77 ₱ 3,125.27

Long Bond Paper ₱ 1,750.00 ₱ 1,787.63 ₱ 1,806.93 ₱ 1,838.19 ₱ 1,888.74 ₱ 1,915.00

Short Bond Paper ₱ 1,750.00 ₱ 1,787.63 ₱ 1,806.93 ₱ 1,838.19 ₱ 1,888.74 ₱ 1,915.00

Long Folder ₱ 675.00 ₱ 689.51 ₱ 696.96 ₱ 709.02 ₱ 728.51 ₱ 738.64

Short Folder ₱ 675.00 ₱ 689.51 ₱ 696.96 ₱ 709.02 ₱ 728.51 ₱ 738.64

Brown Envelope ₱ 398.00 ₱ 406.56 ₱ 410.95 ₱ 418.06 ₱ 429.55 ₱ 435.52

Glue ₱ 1,190.00 ₱ 1,215.59 ₱ 1,228.71 ₱ 1,249.97 ₱ 1,284.34 ₱ 1,302.20

Tape ₱ 510.00 ₱ 520.97 ₱ 526.59 ₱ 535.70 ₱ 550.43 ₱ 558.08

Stapler ₱ 1,245.00 ₱- ₱- ₱- ₱- ₱-

Staple Wires ₱ 140.00 ₱ 143.01 ₱ 144.55 ₱ 147.06 ₱ 151.10 ₱ 153.20

Scissors ₱ 565.00 ₱- ₱- ₱- ₱- ₱-

Pain Reliever ₱ 375.00 ₱ 383.06 ₱ 387.20 ₱ 393.90 ₱ 404.73 ₱ 410.36

Band Aid ₱ 210.00 ₱ 214.52 ₱ 216.83 ₱ 220.58 ₱ 226.65 ₱ 229.80

Antiseptic ₱ 440.00 ₱ 449.46 ₱ 454.31 ₱ 462.17 ₱ 474.88 ₱ 481.48

Bathroom Tissue ₱ 11,040.00 ₱ 11,277.36 ₱ 11,399.16 ₱ 11,596.36 ₱ 11,915.26 ₱ 12,080.88

Air Freshener ₱ 614.25 ₱ 627.46 ₱ 634.23 ₱ 645.21 ₱ 662.95 ₱ 672.16

Fire Extinguisher ₱ 5,600.00 ₱- ₱- ₱- ₱- ₱-

Trash Can ₱ 1,736.00 ₱- ₱ 1,792.48 ₱- ₱- ₱ 1,899.68

Trash Bags ₱ 1,914.00 ₱ 1,955.15 ₱ 1,976.27 ₱ 2,010.46 ₱ 2,065.74 ₱ 2,094.46

282
Liquid Hand Soap ₱ 1,881.00 ₱ 1,921.44 ₱ 1,942.19 ₱ 1,975.79 ₱ 2,030.13 ₱ 2,058.35

Alcohol ₱ 520.00 ₱ 531.18 ₱ 536.92 ₱ 546.21 ₱ 561.23 ₱ 569.03

Broom and Dustpan ₱ 265.00 ₱ 270.70 ₱- ₱ 278.35 ₱- ₱ 289.98

Mop ₱ 850.00 ₱ 868.28 ₱- ₱ 892.84 ₱- ₱ 930.14

Multi-Purpose
Cleaner
₱ 480.00 ₱ 490.32 ₱ 495.62 ₱ 504.19 ₱ 518.05 ₱ 525.26
TOTAL ₱ 60,623.25 ₱ 52,584.01 ₱ 54,164.83 ₱ 54,449.59 ₱ 55,520.64 ₱ 59,806.12

Depreciation Expense

𝑆𝑎𝑙𝑣𝑎𝑔𝑒 𝑉𝑎𝑙𝑢𝑒 𝑖𝑠 𝑎𝑠𝑠𝑢𝑚𝑒𝑑 𝑡𝑜 𝑏𝑒 5% 𝑜𝑓 𝑡ℎ𝑒


𝑜𝑟𝑖𝑔𝑖𝑛𝑎𝑙 𝑐𝑜𝑠𝑡
𝑆𝑎𝑙𝑣𝑎𝑔𝑒 𝑉𝑎𝑙𝑢𝑒 = 𝐶𝑜𝑠𝑡 𝑜𝑓 𝑎𝑛 𝐴𝑠𝑠𝑒𝑡
𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝐷𝑒𝑝𝑟𝑒𝑐𝑖𝑎𝑡𝑖𝑜𝑛 𝐸𝑥𝑝𝑒𝑛𝑠𝑒
𝐶𝑜𝑠𝑡 𝑜𝑓 𝑎𝑛 𝐴𝑠𝑠𝑒𝑡 − 𝑇𝑜𝑡𝑎𝑙 𝐸𝑠𝑡𝑖𝑚𝑎𝑡𝑒𝑑 𝑆𝑎𝑙𝑣𝑎𝑔𝑒
𝑉𝑎𝑙𝑢𝑒 𝑜𝑓 𝑡ℎ𝑒 𝐴𝑠𝑠𝑒𝑡 =
𝐸𝑠𝑡𝑖𝑚𝑎𝑡𝑒𝑑 𝑈𝑠𝑒𝑓𝑢𝑙 𝐿𝑖𝑓𝑒 𝑖𝑛 𝑀𝑜𝑛𝑡ℎ𝑠

𝐴𝑛𝑛𝑢𝑎𝑙 𝐷𝑒𝑝𝑟𝑒𝑐𝑖𝑎𝑡𝑖𝑜𝑛 𝐸𝑥𝑝𝑒𝑛𝑠𝑒


𝐶𝑜𝑠𝑡 𝑜𝑓 𝑎𝑛 𝐴𝑠𝑠𝑒𝑡 − 𝑇𝑜𝑡𝑎𝑙 𝐸𝑠𝑡𝑖𝑚𝑎𝑡𝑒𝑑 𝑆𝑎𝑙𝑣𝑎𝑔𝑒
𝑉𝑎𝑙𝑢𝑒 𝑜𝑓 𝑡ℎ𝑒 𝐴𝑠𝑠𝑒𝑡 =
𝐸𝑠𝑡𝑖𝑚𝑎𝑡𝑒𝑑 𝑈𝑠𝑒𝑓𝑢𝑙 𝐿𝑖𝑓𝑒 𝑖𝑛 𝑌𝑒𝑎𝑟𝑠

2022

Yearly
Useful Monthly Depreciation
Cost Per Salvage Life Depreciation
Fixed Assets Unit Value Qty Total Cost Cost
(Years) Cost
Computer

Desktop Computer ₱23,995.00 ₱1,199.75 9 ₱215,955.00 5 ₱3,419.29 ₱41,031.45

All-in-one Computer ₱36,700.00 ₱1,835.00 3 ₱110,100.00 5 ₱1,743.25 ₱20,919.00

Office Equipment

HP All-in-one Printer
₱8,600.00 ₱430.00 5 ₱43,000.00 5 ₱680.83 ₱8,170.00
Telephone ₱700.00 ₱35.00 5 ₱3,500.00 8 ₱34.64 ₱415.63

283
Server ₱41,500.00 ₱2,075.00 1 ₱41,500.00 7 ₱469.35 ₱5,632.14

Hard Drive ₱19,000.00 ₱950.00 6 ₱114,000.00 5 ₱1,805.00 ₱21,660.00

Wifi Router ₱2,599.00 ₱129.95 4 ₱10,396.00 5 ₱164.60 ₱1,975.24

Furnitures and
Fixtures

Water Dispenser ₱2,130.00 ₱106.50 1 ₱2,130.00 6 ₱28.10 ₱337.25

Air Conditioning Unit


₱38,499.00 ₱1,924.95 4 ₱153,996.00 5 ₱2,438.27 ₱29,259.24
Television ₱15,595.00 ₱779.75 5 ₱77,975.00 5 ₱1,234.60 ₱14,815.25

Refrigerator ₱17,995.00 ₱899.75 1 ₱17,995.00 5 ₱284.92 ₱3,419.05

Coffee Maker ₱1,200.00 ₱60.00 1 ₱1,200.00 5 ₱19.00 ₱228.00

Microwave ₱3,800.00 ₱190.00 1 ₱3,800.00 5 ₱60.17 ₱722.00

Filing Cabinet ₱2,730.00 ₱136.50 20 ₱54,600.00 8 ₱540.31 ₱6,483.75

Office Desk ₱1,750.00 ₱87.50 24 ₱42,000.00 8 ₱415.63 ₱4,987.50

Office Chair ₱2,975.00 ₱148.75 30 ₱89,250.00 6 ₱1,177.60 ₱14,131.25

Conference Table ₱11,200.00 ₱560.00 1 ₱11,200.00 10 ₱88.67 ₱1,064.00

Office Sofa Set ₱25,900.00 ₱1,295.00 1 ₱25,900.00 6 ₱341.74 ₱4,100.83

Reception Counter ₱25,000.00 ₱1,250.00 1 ₱25,000.00 8 ₱247.40 ₱2,968.75

Pantry Set ₱6,450.00 ₱322.50 1 ₱6,450.00 6 ₱85.10 ₱1,021.25

CEO Office Table ₱17,300.00 ₱865.00 1 ₱17,300.00 8 ₱171.20 ₱2,054.38

CEO Office Chair ₱7,900.00 ₱395.00 1 ₱7,900.00 6 ₱104.24 ₱1,250.83

₱1,075,147.00 ₱15,553.90 ₱186,646.79

Primary Equipment Depreciation

2022 2023 2024 2025 2026 2027

Desktop Computer ₱54,708.60 ₱54,708.60 ₱54,708.60 ₱59,497.40 ₱59,497.40 ₱64,655.49

HP All-in-one Printer ₱8,170.00 ₱8,170.00 ₱8,170.00 ₱8,170.00 ₱8,170.00 ₱17,110.29

Monitor ₱522.03 ₱522.03 ₱522.03 ₱1,070.36 ₱1,070.36 ₱1,070.36

Server ₱21,578.57 ₱21,578.57 ₱21,578.57 ₱32,911.58 ₱32,911.58 ₱32,911.58

284
Wifi Router ₱1,975.24 ₱1,975.24 ₱1,975.24 ₱1,975.24 ₱1,975.24 ₱2,161.47

TOTAL ₱86,954.44 ₱86,954.44 ₱86,954.44 ₱103,624.58 ₱103,624.58 ₱117,909.19

Auxiliary Equipment

2022 2023 2024 2025 2026 2027

CCTV ₱3,830.40 ₱3,830.40 ₱3,830.40 ₱3,830.40 ₱3,830.40 ₱3,830.40

Biometrics Lock ₱2,451.00 ₱2,451.00 ₱2,451.00 ₱2,451.00 ₱2,451.00 ₱2,451.00

Server Cabinet ₱3,164.69 ₱3,164.69 ₱3,164.69 ₱3,164.69 ₱3,164.69 ₱3,164.69

Rack-Mounted Fan
Unit (1U)
₱434.47 ₱434.47 ₱434.47 ₱434.47 ₱434.47 ₱434.47
Power Distribution
Unit (PDU)
₱174.17 ₱174.17 ₱174.17 ₱174.17 ₱174.17 ₱174.17
Ethernet Switch ₱790.88 ₱790.88 ₱790.88 ₱790.88 ₱790.88 ₱790.88

Patch Panel ₱269.73 ₱269.73 ₱269.73 ₱269.73 ₱269.73 ₱269.73

MTP Adapter Panel ₱779.00 ₱779.00 ₱779.00 ₱779.00 ₱779.00 ₱779.00


MTP Fiber Patch
Panel
₱320.74 ₱320.74 ₱320.74 ₱320.74 ₱320.74 ₱320.74

SC Fiber Patch Panel ₱430.66 ₱430.66 ₱430.66 ₱430.66 ₱430.66 ₱430.66

Horizontal Cable
Manager (1U) ₱100.94 ₱100.94 ₱100.94 ₱100.94 ₱100.94 ₱100.94
TOTAL ₱12,746.67 ₱12,746.67 ₱12,746.67 ₱12,746.67 ₱12,746.67 ₱12,746.67

Furnitures and Fixtures

2022 2023 2024 2025 2026 2027

Water Dispenser ₱337.25 ₱337.25 ₱337.25 ₱337.25 ₱337.25 ₱337.25

Air Conditioning Unit ₱32,916.65 ₱32,916.65 ₱32,916.65 ₱32,916.65 ₱32,916.65 ₱32,916.65

Television ₱6,349.39 ₱6,349.39 ₱6,349.39 ₱6,349.39 ₱6,349.39 ₱6,349.39

285
Refrigerator ₱3,419.05 ₱3,419.05 ₱3,419.05 ₱3,419.05 ₱3,419.05 ₱3,741.41

Coffee Maker ₱228.00 ₱228.00 ₱228.00 ₱228.00 ₱228.00 ₱249.50

Microwave ₱722.00 ₱722.00 ₱722.00 ₱722.00 ₱722.00 ₱790.07

Filing Cabinet ₱6,483.75 ₱6,483.75 ₱6,483.75 ₱6,483.75 ₱6,483.75 ₱6,483.75

Office Desk ₱4,987.50 ₱4,987.50 ₱4,987.50 ₱4,987.50 ₱5,211.79 ₱5,439.19

Office Chair ₱14,131.25 ₱14,131.25 ₱14,496.02 ₱14,496.02 ₱15,258.60 ₱15,645.19

Conference Table ₱1,064.00 ₱1,064.00 ₱1,064.00 ₱1,064.00 ₱1,064.00 ₱1,064.00


Office Sofa Set ₱4,100.83 ₱4,100.83 ₱4,100.83 ₱4,100.83 ₱4,100.83 ₱4,100.83

Reception Counter ₱2,968.75 ₱2,968.75 ₱2,968.75 ₱2,968.75 ₱2,968.75 ₱2,968.75


Pantry Set ₱1,021.25 ₱1,021.25 ₱1,021.25 ₱1,021.25 ₱1,021.25 ₱1,021.25

CEO Office Table ₱2,054.38 ₱2,054.38 ₱2,054.38 ₱2,054.38 ₱2,054.38 ₱2,054.38

CEO Office Chair ₱1,250.83 ₱1,250.83 ₱1,250.83 ₱1,250.83 ₱1,250.83 ₱1,250.83


Pinlight ₱826.50 ₱826.50 ₱826.50 ₱826.50 ₱826.50 ₱826.50

Circular Fluorescent
Lamp ₱321.42 ₱321.42 ₱321.42 ₱659.03 ₱659.03 ₱659.03

LED Light Strips ₱477.38 ₱477.38 ₱477.38 ₱477.38 ₱992.60 ₱992.60


T5 LED (Wall Mounted)
₱114.00 ₱114.00 ₱114.00 ₱114.00 ₱237.04 ₱237.04
Low-Wattage LED
Light Bulb
₱160.55 ₱160.55 ₱160.55 ₱160.55 ₱333.83 ₱333.83
TOTAL ₱83,934.72 ₱83,934.72 ₱84,299.50 ₱84,637.11 ₱86,435.52 ₱87,461.44

Utilities Expense

A. Electrical Consumption

𝐴𝑛𝑛𝑢𝑎𝑙 𝐸𝑙𝑒𝑐_𝐸𝑥𝑝𝑒𝑛𝑠𝑒* = 𝑅𝑎𝑡𝑒* ∗


𝐶𝑜𝑛𝑠𝑢𝑚𝑝𝑡𝑖𝑜𝑛*
Where; X = year
RateX = price per kWh for year X

286
ConsumptionX = total electricity consumption for year X

Electricity Rate

Year Price per kWh Inflation

2022 ₱13.68 -

2023 ₱13.97 2.15

2024 ₱14.13 1.08

2025 ₱14.37 1.73

2026 ₱14.76 2.75

2027 ₱14.97 1.39

Electrical Consumption
2022

Energy Daily
Requireme Usage
Annually
nts (kW) (hrs)
Appliance Quantity Daily Monthly (kWh)

Desktop Computers (CEO 0.225 8 8


Office, Operations Dept.,
Marketing Dept., Reception) 14.40 432.00 3,456.00
Desktop Computers (IT
Department) 0.225 24 4
21.60 648.00 5,184.00
Computer Monitor (for server
room) 0.03 24 1
0.72 21.60 172.80
All-in-one HP Printer 0.175 8 5 7.00 210.00 1,680.00

Telephone 0.003 24 4 0.29 8.64 69.12

Pinlight 0.01 8 29 2.32 69.60 556.80

0.03 8 7
Circular Fluorescent Lamp 1.68 50.40 403.20

287
LED Strip Lights 0.01 8 6 0.48 14.40 115.20

T5 LED (Wall Mounted) 0.01 8 3 0.24 7.20 57.60

0.003 24 4
Low-Wattage LED Light Bubs 0.29 8.64 69.12
Refrigerator 0.17 24 1 4.08 122.40 979.20

Water Dispenser 0.09 24 1 2.16 64.80 518.40

Multi-Split Air condition unit


(2.0 HP) 1.913 12 6
137.74 4,132.08 33,056.64
Multi-Split Air condition unit
(2.0 HP) 1.913 24 3
137.74 4,132.08 33,056.64
Wi-Fi Router 0.01 24 4 0.96 28.80 230.40

Television 0.18 8 3 4.32 129.60 1,036.80

Server 1.2 24 2 57.60 1,728.00 13,824.00

CCTV 0.005 24 14 1.68 50.40 403.20

TOTAL 395.29 11,858.64 94,869.12

2023 2024 2025


Annually Annually Annually
(kWh) (kWh) (kWh)
Appliance Quantity Quantity Quantity
Desktop
Computers
(CEO Office,
Operations
Dept.,
Marketing
Dept.,
Reception)
8 5,256.00 8 5,256.00 9 5,913.00
Desktop
Computers (IT
Department)
4 7,884.00 4 7,884.00 4 7,884.00

288
Computer
Monitor (for
server room)
1 262.80 1 262.80 2 525.60
All-in-one HP
Printer
5 2,555.00 5 2,555.00 5 2,555.00
Telephone 4 105.12 4 105.12 4 105.12

Pinlight 29 846.80 29 846.80 29 846.80

Circular
Fluorescent
7 613.20 7 613.20 7 613.20
Lamp

LED Strip
Lights
6 175.20 6 175.20 6 175.20
T5 LED (Wall
Mounted)
3 87.60 3 87.60 3 87.60
Low-Wattage
LED Light
Bulbs
4 105.12 4 105.12 4 105.12
Refrigerator 1 1,489.20 1 1,489.20 1 1,489.20

Water
Dispenser
1 788.40 1 788.40 1 788.40
Multi-Split Air
condition unit
(2.0 HP)
6 50,273.64 6 50,273.64 6 50,273.64
Multi-Split Air
condition unit
(2.0 HP)
3 50,273.64 3 50,273.64 3 50,273.64
Wi-Fi Router 4 350.40 4 350.40 4 350.40

Television 3 1,576.80 3 1,576.80 3 1,576.80

Server 2 21,024.00 2 21,024.00 3 31,536.00

CCTV 14 613.20 14 613.20 14 613.20

289
TOTAL 144,280.12 TOTAL 144,280.12 TOTAL 155,711.92

2026 2027

Appliance Quantity Annually (kWh) Quantity Annually (kWh)

Desktop Computers (CEO


Office, Operations Dept.,
Marketing Dept., Reception) 9 5,913.00 9 5,913.00

Desktop Computers (IT


Department)
4 7,884.00 4 7,884.00

Computer Monitor (for server


room)
2 525.60 2 525.60

All-in-one HP Printer 5 2,555.00 5 2,555.00

Telephone 4 105.12 4 105.12

Pinlight 29 846.80 29 846.80

Circular Fluorescent Lamp 7 613.20 7 613.20

LED Strip Lights 6 175.20 6 175.20

T5 LED (Wall Mounted) 3 87.60 3 87.60

Low-Wattage LED Light Bulbs 4 105.12 4 105.12

Refrigerator 1 1,489.20 1 1,489.20

Water Dispenser 1 788.40 1 788.40

Multi-Split Air condition unit


(2.0 HP)
6 50,273.64 6 50,273.64

290
Multi-Split Air condition unit
(2.0 HP)
3 50,273.64 3 50,273.64

Wi-Fi Router 4 350.40 4 350.40

Television 3 1,576.80 3 1,576.80

Server 3 31,536.00 3 31,536.00

CCTV 14 613.20 14 613.20

TOTAL 155,711.92 TOTAL 155,711.92

Electrical Consumption (Summary)

Year Total

2022 ₱1,297,809.56

2023 ₱2,016,145.43

2024 ₱2,037,978.93

2025 ₱2,237,429.01

2026 ₱2,299,016.67

2027 ₱2,330,923.42

B. Water Consumption

𝐴𝑛𝑛𝑢𝑎𝑙 𝑊𝑎𝑡𝑒𝑟_𝐸𝑥𝑝𝑒𝑛𝑠𝑒* = 𝑅𝑎𝑡𝑒* ∗ 𝐶𝑜𝑛𝑠𝑢𝑚𝑝𝑡𝑖𝑜𝑛*

Where; X = year
RateX = price per m3 for year X
ConsumptionX = total water consumption for year X

MCWD m3 Rate

Year Price per m3 Inflation

2022 ₱16.02 -

291
2023 16.36 2.15

2024 16.54 1.08

2025 16.83 1.73

2026 17.29 2.75

2027 17.53 1.39

Water Rates

Year Price per m3 Inflation

2022 ₱16.02 -

2023 ₱16.36 2.15

2024 ₱16.54 1.08

2025 ₱16.83 1.73

2026 ₱17.29 2.75

2027 ₱17.53 1.39

Water Consumption

2022 2023

Consumptio Daily Monthly Annually Annually


n (m3) (m3) (m3) (m3) (m3)
Description Users Users
Flushing Toilet 0.012 31 0.372 11.16 2,767.68 30 4,017.60

Using
Bathroom Sink
0.0302832 31 0.94 28.16 6,984.52 30 10,138.82
Using Kitchen
Sink
0.0302832 31 0.94 28.16 6,984.52 30 10,138.82
TOTAL 2.18 54.42 16,736.71 TOTAL 24,295.23

2024 2025

Description Consumption Users Annually (m3) Users Annually (m3)

292
(m3)

Flushing Toilet 0.012 31 4,151.52 31 4,151.52

Using Bathroom
Sink
0.0302832 31 10,476.78 31 10,476.78
Using Kitchen
Sink
0.0302832 31 10,476.78 31 10,476.78
TOTAL 25,105.07 TOTAL 25,105.07

2026 2027

Consumption
(m3)
Description Users Annually (m3) Users Annually (m3)
Flushing Toilet 0.012 33 4,419.36 34 4,553.28

Using Bathroom
Sink
0.0302832 33 11,152.70 34 11,490.66
Using Kitchen
Sink
0.0302832 33 11,152.70 34 11,490.66
TOTAL 26,724.75 TOTAL 27,534.59

Water Consumption
(Summary)

Year Total

2022 ₱268,122.17

2023 ₱410,821.57

2024 ₱428,666.32

2025 ₱449,694.46

2026 ₱462,072.78

2027 ₱482,682.16

C. Telephone/Internet Consumption

293
𝐴𝑛𝑛𝑢𝑎𝑙 𝑇𝑒𝑙𝑐𝑜𝑚_𝐸𝑥𝑝𝑒𝑛𝑠𝑒* =
𝑀𝑜𝑛𝑡ℎ𝑙𝑦 𝑅𝑎𝑡𝑒* ∗ 𝑌*
Where; X = year
Monthly RateX = monthly price of PLDT plan for year
X
YX = number of months availing plan in
year X

Telephone/Internet Utility Cost

Inflation
Rate
Year Monthly Rate Months

2022 ₱12,500.00 - 8

2023 ₱12,768.48 2.15 12

2024 ₱12,906.76 1.08 12

2025 ₱13,129.59 1.73 12

2026 ₱13,491.00 2.75 12

2027 ₱13,678.24 1.39 12

Telephone/Internet Consumption (Summary)

Year Total

2022 ₱100,000.00

2023 ₱153,221.79

2024 ₱154,881.08

2025 ₱157,555.14

2026 ₱161,892.01

2027 ₱164,138.82

294
Appendix AD: Complete Return on Investment Forecast

𝑅𝑒𝑡𝑢𝑟𝑛 𝑜𝑛 𝐼𝑛𝑣𝑒𝑠𝑡𝑚𝑒𝑛𝑡 = 𝑁𝑒𝑡


𝐼𝑛𝑐𝑜𝑚𝑒/𝐶𝑎𝑝𝑖𝑡𝑎𝑙 𝐼𝑛𝑣𝑒𝑠𝑡𝑚𝑒𝑛𝑡
Linear Regression method was used to calculate the Return on Investment in 2028.

𝑆𝑙𝑜𝑝𝑒 = 2849743.312
𝑌 − 𝑖𝑛𝑡𝑒𝑟𝑐𝑒𝑝𝑡 = −5768717661

𝑁𝑒𝑡 𝐼𝑛𝑐𝑜𝑚𝑒&’#( *= 2849743.312(𝑌𝑒𝑎𝑟 𝑥) − 5768717661

Return on Investment

Year Net Income Return on Investment

2022 -₱11,959,601.73 -159.46%

2023 ₱806,746.96 10.76%

2024 ₱1,423,001.11 18.97%

2025 ₱3,346,571.76 44.62%

2026 ₱4,425,404.15 59.01%

2027 ₱5,440,649.64 72.54%

2028 ₱10,561,774.70 140.82%

Appendix AE: SSS Monthly Contribution Table 2022

SSS Monthly Contribution Table for the Year 2022

Range of Monthly Income SSS Monthly Compensation

Php 13,250.00 - Php 13,749.99 Php 1,755.00

295
Php 13,750.00 - Php 14,249.99 Php 1,820.00

Php 14,250.00 - Php 14,749.99 Php 1,885.00

Php 14,750.00 - Php 15,249.99 Php 1,950.00

Php 15,250.00 - Php 15,749.99 Php 2,015.00

Php 15,750.00 - Php 16,249.99 Php 2,080.00

Php 16,250.00 - Php 16,749.99 Php 2,145.00

Php 16,750.00 - Php 17,249.99 Php 2,210.00

Php 17,250.00 - Php 17,749.99 Php 2,275.00

Php 17,750.00 - Php 18,249.99 Php 2,340.00

Php 18,250.00 - Php 18,749.99 Php 2,405.00

Php 18,750.00 - Php 19,249.99 Php 2,470.00

Php 19,250.00 - Php 19,749.99 Php 2,535.00

Php 19,750.00 - over Php 2,600.00

CURRICULUM VITAE

296

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