Assessment

Task 1
Develop critical thinking in
others
BSBCRT511

Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment

Unit Title
Unit Code
Fernanda Peeira Matzenbacher
Student name

Student ID 69219
number
Student Date
signature
1 22/05/2022
Task Number

------OFFICE USE ONLY-----

For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

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Question Marking Sheet - Assessor to complete.

Did the student satisfactorily address each question as

instructed:
Completed satisfactorily
S NYS DNS Comments
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐

Student Name:

Assessor Name:

Assessor Signature:

Date:

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Table of Content

Student Declaration................................................................................................................................................2
Task 1 – Knowledge Questionnaire....................................................................................5
Question 1...................................................................................................................................................................6
Question 2...................................................................................................................................................................6
Question 3...................................................................................................................................................................7
Question 4...................................................................................................................................................................7
Question 5...................................................................................................................................................................7
Question 6...................................................................................................................................................................8
Question 7...................................................................................................................................................................8
Question 8...................................................................................................................................................................8
References..................................................................................................................................................................9

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Task 1 – Knowledge Questionnaire
Task summary and instructions

What is this This assessment is a written questionnaire with a mix of

assessment task objective and subjective questions.
about?
The questionnaire is designed to meet the knowledge required
to meet the unit requirements safely and effectively.

The questions focus on the knowledge evidence required for

this unit of competency:

 models of critical and creative thinking

 features of critical thinking concepts and approaches
including analysis, synthesis, and evaluation
 existing workplace objectives, processes and resources
 characteristics of organisational learning environments and
related learning systems
 legislative requirements relating to workplace procedures
 sources of reliable information relevant to workplace
procedures
 features of industry best practice approach to instruction on
critical and creative thinking methods
 leading a team and individuals to develop critical and
creative thinking skills.

Your assessor will be looking for demonstrated evidence of your

ability to answer the questions satisfactorily, follow instructions,
conduct online research and review real or simulated business
documentation as instructed.
What do I need to  submit your answers to the questions within the set
do to complete this timeframe,
task satisfactorily?  answer all questions as instructed,
 answer all questions using your own words and reference
any sources appropriately,
 all questions must be answered satisfactorily.

It is advisable to:

 review the questions carefully,

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Task summary and instructions

 answer the questions using online research and the learning

material provided for the unit and by reviewing real or
simulated relevant business documentation (such as policies
and procedures),
 further research the topics addressed in each question.

Specifications You must submit to GOALS the

 assessment coversheet,
 answers to all questions,
 references.

Resources and • computer with Internet access,

equipment • access to Microsoft Office suites or similar software,
• learning material.
Re-submission You will be provided feedback on your performance by the
opportunities Assessor. The feedback will indicate if you have satisfactorily
addressed the requirements of each part of this task. If any
parts of the task are not satisfactorily completed, the assessor
will explain why, and provide you with written feedback along
with guidance on what you must undertake to demonstrate
satisfactory performance. Re-assessment attempt(s) will be
arranged at a later time and date. You have the right to appeal
the outcome of assessment decisions if you feel that you have
been dealt with unfairly or have other appropriate grounds for
an appeal. You are encouraged to consult with the assessor
prior to attempting this task if you do not understand any part
of this task or if you have any learning issues or needs that may
hinder you when attempting any part of the task.

Answer all the questions below:

Question 1

Outline two (2) models of critical and creative thinking.

(50-100 words/model)
Model Outline
Bloom's Taxonomy According to Benjamin Bloom's Taxonomy of Educational
Objectives —a cross-disciplinary model for developing

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Model Outline
higher-order thinking in students—learning how to think
critically involves the mastery of six increasingly complex
cognitive skills: knowledge (i.e., possession of specific
facts or pieces of information), comprehension,
application, analysis, synthesis, and evaluation.
   Bloom's Taxonomy conceives critical thinking mastery
as a sequential process, that is, one cannot move to the
next cognitive tier without successfully negotiating the
previous level. Bloom's Taxonomy has been and continues
to be an influential model for those developing critical
thinking programs.

Beyer's Evaluative Barry Beyer, a prominent contemporary thinking skills

Thinking Model  theorist and teacher, interprets critical thinking as a more
specifically evaluative activity than Bloom's Taxonomy
would imply:
Critical thinking is not making decisions or solving
problems. It is not the same as reflective thinking,
creative thinking, or conceptualizing. Each of these other
types of thinking serves a specific purpose. We make
decisions in order to choose among alternatives. We solve
problems when we encounter an obstacle to a preferred
condition. We engage in creative or conceptual thinking to
invent or improve things. Critical thinking serves a
purpose quite different from these other types of thinking.
   For Beyer, the essence of critical thinking is criteria:
"The word critical in critical thinking comes from the
Greek word for criterion, kriterion, which means a
benchmark for judging". Thus, critical (or, to use Beyer's
preferred term, evaluative) thinking provides the means
to assess the "accuracy, authenticity, plausibility, or
sufficiency of claims".

Question 2

Briefly describe two (2) features of five (5) critical thinking concepts and
approaches. The concepts and approaches must include analysis, synthesis and
evaluation.
Concept and approach Features
Observation - Ability to see and notice details in a situation

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Concept and approach Features
- To predict what might be the best solution in difficult
circumstances.
Aplication - To use the knowledge or theories about a certain
study or research and using them in a new way or
technique.
- To execute or test your hypothesis

Analysis - To gatherfacts or data important in solving a problem.

- To examine a complex situation and determining its
structure or elements

Synthesis - To combine ideas to create a new whole idea

- To consider what are the connections of the different

Evaluation - To assess the quality and strength and weaknesses of

your plan
- To identify the outcome of research based on
standards and criteria

Question 3

Address the following:

 What type of workplace objectives would critical thinking help achieve?
Provide two (2) examples.
 What type of workplace processes would be helpful when using critical
thinking in a work environment? Provide two (2) examples.
 What workplace resources would you use to support critical thinking in the
workplace? Provide two (2) examples.
(50-100 words)

Critical thinking in essential is an organization set up as it may help achieve objectives such
as strategy improvement (improve your communication methods) and smoothing
operations (ensure that activities run smoothly).
Critical thinking can help in business routine processes eg.: Reflection and Decision making.
The workplace resource that I would use to support critical thinking is the human and
people management resources. This is applicable by empowering workers to think critically
to solve organization's problems. For example, I will invest in research and innovation of
ideas brought up by organizations employees through provision of financial resource to
those who want to invent towards achieving organizational goals and objectives. 

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Question 4

Discuss the characteristics of organisational learning environments and related

learning systems:
 What does an organisational learning environment look like?
 What makes an effective learning environment?
 What type of learning systems can be used in an organisational learning
environment?
(80-120 words)

A learning organization is an organization skilled at creating, acquiring, and transferring

knowledge, and at modifying its behavior to reflect new knowledge. A learning environment
is is effective when provides the tools and opportunities to succeed, it balances the needs
of every learner, meeting your own unique personal objectives. It is a place where those
around you can support your endeavours without compromising their goals.
There are two types of learning systems that can be used in an organisational learning
environment: coping (or adaptive) learning and generative learning. Many
businesses utilize coping, or adaptive, learning because it is simple, generates quick results,
and rewards problem-solvers. Unfortunately, it encourages the practice of resolving the
same issue over and over. Different approaches to the same problem. Rather than
investigating core causes, the adaptive manager asserts authority, assigns blame to the
participants, and saves the day.

Question 5

List and briefly describe four (4) legislative requirements that relate to typical
workplace procedures.
Legislative requirement Brief description
Occupational safety and Systematic development of occupational safety and
health policy  employee well-being that is based on the needs of the
workplace
Workplace harassment, To provide a working environment that respects the rights
victimisation and bullying of each individual employee and where colleagues treat
policy each other with the utmost respect.

Employee Privacy Policy It is the documentation specifying an organization's rules

and procedures for gathering, using and disclosing the
personal information of former, current or prospective
employees
Children and Young People The policy provides for the protection, care and wellbeing
Policy of children and young people. Included are requirements

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Legislative requirement Brief description
for mandatory reporting of suspected abuse and non-
accidental physical injury. It also regulates youth justice,
employment of children and young people, and child care.

Question 6

List five (5) sources of reliable information that are relevant to typical workplace
procedures.

- Employee and Customer Information

- Accounting records
- Annual reports
- E-mails and Mails
- Business Documents (letters, minutes of meetings)

Question 7

Outline two (2) industry’s best practice approaches to teaching critical and
creative thinking methods? Outline two (2).
(30-50 words/best practice)
Best practice Outline
Using interviews This is the method that is used to collect information in
the workplace by asking them to describe their past
experiences or presenting them with hypothetical
scenarios. The shareholders and the employers
encourages their employees to give full response.
Promoting interactions This method is mainly used by employees to foster or to
amongst the employees improve the way communication is done in an
organization. The individuals are free to give their ideas
and share their opinions to their employers.

Question 8

How can you effectively lead a team of individuals to develop critical and creative
thinking?
(50-100 rds)

Leaders at all levels of the organization should be able to understand the influence of their

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decisions on the overall business, which ensures both alignment with corporate goals and
accountability for results. As a result, the employees must be able to think critically.
Through the following, team members can become critical thinkers thanks to the team
leaders.
The first stage in teaching critical thinking is to raise awareness of the concept. Following
first awareness, employees may seek for opportunities to practice their new skills, such as
critical thinking tasks.The following behaviours are important to effectively lead a team of
individuals to develop critical and creative thinking: Encourage Employees to Express
Opinions, Brainstorming – Solutions and New Ideas, Data-driven Analysis, Be a Problem
Solver Invest in Training and Development, Review and Analyse Outcomes, Be a Role
Model.

References

Please include your references below:

(Please refer to this referencing guide if needed or speak to your trainer for any specific
referencing requirements for this assessment)

https://blogs.oregonstate.edu/wicnews/2017/11/29/critical-thinking-multiple-models-
teaching-learning/
https://www.astrumrecruitment.com/news/encourage-critical-thinking-in-the-workplace/
50161/
https://www.masterclass.com/articles/guide-to-critical-thinking
https://www.criticalthinking.org/pages/critical-thinking-where-to-begin/796
https://www.journals.uchicago.edu/doi/abs/10.1086/229459
https://www.sweetprocess.com/policies-and-procedures/
https://minds-in-bloom.com/5-easy-strategies-for-developing-critical-thinkers/
https://www.dlsweb.rmit.edu.au/Toolbox/leadership/toolbox/mis/mis_c01.html
https://www.marketing91.com/organizational-learning/
https://hbr.org/1993/07/building-a-learning-organization

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