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RALM

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6 views

RALM

Uploaded by

yzhiidecastro
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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This RALM FINAL PAPER requires each group of max 2 members to conduct an in-depth study of a

local recreational facility, focusing on the facility’s management, operations, visitor experience, and
community impact. Follow these steps to organize your visit, gather data, and ensure a smooth
and informative experience.

Step 1: Form Your Group


1. Group Selection- Form a group with 2 members. Ensure that each member is willing to
contribute to the visit, data collection, and final report.
2. Prepare a Checklist- Make a checklist of key areas to observe, including facility layout,
visitor demographics, staff roles, customer service, safety protocols, and available
programs.
Step 2: Obtain a Waiver
1. Request a Waiver- Before visiting the facility, go to the CHIM (College of Hospitality and
Institutional Management) Office and request a Waiver Form for your group’s study visit.
➢ Each member must complete and sign the waiver, as it will cover liability and
ensure permission to conduct the study at the facility.
➢ Ensure you understand any terms and conditions outlined in the waiver to stay
compliant with institutional policies.
2. Approval Process: Submit the signed waiver forms to the CHIM Office and wait for
confirmation of approval.
➢ The office may contact the facility on your behalf or provide you with a signed
document to present at the facility.
➢ Ensure to bring any necessary identification or student credentials if required.
Step 3: Contact the Recreational Facility
1. Arrange a Visit - Contact the recreational facility to confirm the date and time of your visit.
o Introduce Your Group- Let the facility manager know you are a student group
conducting a study for a class project and mention any CHIM Office documentation
or waiver if needed.
o Request Permission for Observations -Politely ask if you can observe various areas
and, if allowed, photograph or interview staff or visitors.
2. Prepare Questions in Advance - Develop questions related to management practices,
customer service, financial operations, and community engagement. These can guide your
observations and help structure any conversations with facility staff.
Step 4: Conduct the Visit
1. Observe and Take Notes - During your visit, carefully observe the facility’s layout, visitor
flow, activities, and staff operations.
2. Gather Data and Feedback- If possible, ask visitors or staff for brief, informal feedback
about their experience (respect privacy and keep conversations brief and non-intrusive).
3. Collect Brochures/Maps - Obtain any available facility materials, such as brochures, maps,
or program schedules, to include in your report.
Step 5: Compile Findings and Prepare the Report
1. Share Observations - Meet as a group to discuss findings and review notes, photos, and
collected materials.
2. Draft the Report - Assign sections of the paper based on each member’s observations and
notes. Use the provided paper structure as a guideline.
3. Review and Finalize - Proofread the final paper as a group, ensuring all parts are cohesive
and meet project requirements.

Format and Structure for Final Paper

1. Title Page

• Title: (e.g., “Analysis of Recreational Facility Management: A Case Study on [Facility Name]”)
• Subtitle: (Optional, e.g., "An In-Depth Study on Facility Management, Operations, and Visitor
Experience")
• Course: Recreation and Leisure Management
• Instructor’s Name
• Group Members: Full names of all group members (4-6 students)
• Date of Submission

Formatting:

• Font: Calibri Light, 11 pt


• Text alignment: Centered
• Spacing: Single-spaced

2. Abstract

• Length: Approximately 150-250 words


• Content: Provide a concise summary of the paper, including the purpose of the study, the main
aspects observed, and the key findings or recommendations.
• Formatting:
o Font: Calibri Light, 11 pt
o Alignment: Justified
o Spacing: 1.5 spacing

3. Table of Contents

• List all sections and sub-sections with page numbers.


• Example:
o Introduction ……………………………….…… Page 3
o Facility Overview ………………………………. Page 4
o Operations and Management ………………… Page 5

Formatting:

• Font: Calibri Light, 11 pt


• Spacing: 1.5 spacing
4. Body of the Paper

• Introduction
o Introduce the purpose and objectives of the study.
• Facility Overview
o Describe the recreational facility, location, target audience, and its mission and
objectives.
• Operations and Management
o Cover the management structure, staff roles, facility maintenance, and safety protocols.
• Visitor Experience
o Detail the types of activities offered, customer service quality, and the overall visitor flow.
• Community and Social Impact
o Explain the facility’s involvement in the community, accessibility, and inclusivity
measures.
• Financial Management and Revenue Generation
o Discuss funding sources, revenue streams, and cost management strategies.
• Strengths, Challenges, and Recommendations
o Summarize strengths, challenges, and provide recommendations for improvement.

Formatting for Body:

• Font: Calibri Light, 11 pt


• Spacing: 1.5 spacing between lines
• Paragraph alignment: Justified
• Paper Size: Letter
• Compile in a Clear Book. Ask your professor what color.
• Headings: Use bold or a slightly larger font size (e.g., Calibri Light, 12 pt) for section headings
• Subheadings: Use italics or a consistent style to distinguish sub-sections

5. References

• List all sources cited in the paper (e.g., textbooks, articles, facility brochures, and online sources).
• Follow a consistent citation style (APA, MLA, etc., as specified by your instructor).

Formatting:

• Font: Calibri Light, 11 pt


• Spacing: 1.5 spacing
• Hanging indent for each reference entry

6. Appendix (Optional)

• Photos: Include photos of the facility, if permitted, to support your observations.


• Facility Brochures or Maps: Attach any facility brochures or layout maps if collected.
• Visitor Surveys/Notes: If applicable, add any survey results or notes gathered during the visit.
Title: Analysis of Recreational Facility Management: A Case Study on [Facility Name]

Abstract

This paper presents an in-depth analysis of [Facility Name], a recreational facility that provides
leisure, sports, and community engagement activities. The objective is to examine how the facility
operates, its management practices, the experiences offered to visitors, and the facility’s overall
impact on the community. Through direct observation and data collection, this report aims to
highlight the strengths, challenges, and opportunities for improvement within the facility’s
management.

Introduction

➢ Overview of Recreation and Leisure Management - Briefly introduce the importance of


recreational facilities in promoting health, well-being, and community building.
➢ Purpose of the Visit - State the purpose of visiting [Facility Name], outlining the primary
aspects observed, such as facility operations, customer service, and visitor satisfaction.
➢ Significance of Facility Study - Discuss why examining a real-life facility helps
understand the dynamics of recreation and leisure management better.

Facility Overview

➢ Location and Description - Provide a summary of the facility’s location, design, and
amenities. Describe what types of recreation the facility offers, e.g., swimming, fitness,
team sports, social events.
➢ Target Audience - Discuss the primary groups served, such as families, youth, athletes, or
senior citizens.
➢ Facility Mission and Objectives - Outline the mission statement or stated goals of the
facility, if available.

Operations and Management

➢ Management Structure - Describe the organizational structure and key roles (e.g., facility
director, event coordinators, customer service representatives).
➢ Facility Management Practices - Analyze the practices used to keep the facility
functional, safe, and attractive, such as scheduling, maintenance, and equipment
management.
➢ Safety and Security Measures - Explain safety protocols for equipment use, supervision
of activities, and emergency response plans.
➢ Staff Training and Engagement - Discuss the importance of training for customer service
and safety, along with how the facility motivates and retains staff members.

Visitor Experience
➢ Programs and Activities Offered - Detail the range of programs available, such as fitness
classes, leagues, workshops, or camps. Discuss whether the facility offers seasonal or
themed programs.
➢ Visitor Flow and Facility Layout - Observe how visitors move through the facility, how
space is allocated, and whether the design impacts visitor satisfaction.
➢ Customer Service - Examine the quality of customer service, from entry reception to
program coordination.
➢ Feedback Mechanisms - Describe any formal or informal systems for gathering visitor
feedback (surveys, comment boxes, online reviews).

Community and Social Impact

➢ Community Engagement - Analyze the extent to which the facility engages with the
community, including partnerships with schools, local government, or nonprofit
organizations.
➢ Accessibility and Inclusivity - Evaluate accessibility features for individuals with
disabilities and whether the facility caters to a diverse range of socioeconomic and cultural
groups.
➢ Promotional and Outreach Programs - Discuss strategies the facility uses to increase
visibility and attract diverse demographics, such as outreach events, discounts, or
memberships.

Financial Management and Revenue Generation

➢ Funding Sources - Identify primary sources of funding, such as membership fees, grants,
donations, or municipal support.
➢ Revenue Streams - Describe how the facility generates revenue (e.g., entrance fees, event
rentals, merchandise).
➢ Cost Management - Discuss cost control strategies, including energy-saving practices,
volunteer engagement, and efficient use of resources.

Strengths, Challenges, and Recommendations

➢ Strengths - Highlight the facility’s key strengths, such as excellent staff, unique programs,
or strong community involvement.
➢ Challenges - Identify major challenges, such as financial constraints, aging equipment, or
a lack of space for activities.
➢ Recommendations for Improvement - Suggest areas for improvement based on observed
weaknesses or feedback, such as increasing accessibility, enhancing customer service, or
expanding programming.

Appendix

➢ Photos - If appropriate, include photos of the facility to support the observations made in
the paper.
➢ Visitor Survey Results - Include any survey or observational data if collected.
➢ Facility Brochure/Map - Add a facility map or brochure for reference if available.

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