Scribd
Upload
36 views

MIS Final Exam NOTES

final exam study guide (management information systems)

Uploaded by

samlovesham59
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
36 views

MIS Final Exam NOTES

final exam study guide (management information systems)

Uploaded by

samlovesham59
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

Study Guide for Principles of Information Systems

Chapter 1: An Introduction to Information Systems

 Definition: IS integrates technology, people, and processes.

 Key Concepts:

 Components of IS: Hardware, software, data, people, and


processes.

 Types of IS: TPS, MIS, DSS, and ESS.

 Role of IS in organizations: Strategic advantage, decision-making,


and efficiency.

Chapter 2: Information Systems in Organizations

 The Role of IS:

 Supporting operations, management, and decision-making.

 Competitive strategies: Cost leadership, differentiation, and


niche focus.

 Organizational Structure:

 How IS aligns with functional units (HR, Marketing, Finance).

 Change Management:

 Implementing IS and overcoming resistance.

Chapter 3: Hardware: Input, Processing, and Output Devices

 Hardware Components:

 Input devices: Keyboards, scanners.

 Processing: CPU, memory (RAM, ROM).

 Output devices: Monitors, printers.

 Trends: Cloud computing and edge computing.

Chapter 4: Software: Systems and Application Software

 Types of Software:

 System software: Operating systems (Windows, macOS).


 Application software: Productivity tools, custom applications.

 Trends in Software:

 Open source, SaaS, and virtualization.

Chapter 5: Database Systems and Big Data

 Data Management:

 Databases: Relational, NoSQL.

 Database Management Systems (DBMS): Functions and benefits.

 Big Data:

 Characteristics (3 Vs: Volume, Velocity, Variety).

 Tools: Hadoop, Spark.

Chapter 6: Telecommunications and Networks

 Networking Basics:

 LAN, WAN, Internet.

 Protocols: TCP/IP, HTTP.

 Emerging Technologies:

 5G, IoT.

 Security Concerns: Encryption, firewalls.

Chapter 7: The Internet, Intranets, and Extranets

 Internet Basics:

 Key services: Email, WWW.

 Search engines and SEO.

 Intranets/Extranets:

 Internal collaboration tools.

 B2B communication.

Chapter 8: Electronic and Mobile Commerce

 E-Commerce Types:

 B2C, B2B, C2C.


 Mobile Commerce (M-Commerce):

 Apps and mobile payment systems.

 Legal/Ethical Issues: Privacy, data protection.

Chapter 9: Enterprise Systems

 Enterprise Resource Planning (ERP):

 Integrates all functional areas.

 Customer Relationship Management (CRM):

 Tools to manage customer interactions.

 Supply Chain Management (SCM):

 Managing logistics, inventory.

Chapter 10: Information and Decision Support Systems

 Decision Support Systems (DSS):

 Tools to analyze data and make decisions.

 Business Intelligence (BI):

 Dashboards, predictive analytics.

 AI in DSS: Chatbots, machine learning.

Chapter 11: Knowledge Management and Specialized Information


Systems

 Knowledge Management (KM):

 Capturing and sharing organizational knowledge.

 Specialized IS:

 GIS, Expert Systems.

 Trends: AI, machine learning applications.

Chapter 12: Systems Development: Investigation and Analysis

 Systems Development Life Cycle (SDLC):

 Phases: Planning, Analysis, Design, Implementation,


Maintenance.
 Agile vs. Waterfall Methodologies:

 Comparison of iterative and structured approaches.

Chapter 13: Security, Privacy, and Ethical Issues in Information


Systems

 Security Risks:

 Malware, phishing, ransomware.

 Preventative Measures:

 Anti-virus software, employee training.

 Ethical Issues:

 Surveillance, intellectual property, digital rights.

You might also like